Total 29,534 F&B / Tourism / Hospitality job vacancies in Singapore

• Conduct market research and analysis to identify trends and opportunities for growth.
• Work closely with the sales team and BD team to develop & implement sales promotion.
• Develop and execute trade marketing plans & strategies to drive brand visibility and sales growth
• Build and maintain strong relationship with key retailers and distributors.
• Plan and implement in-store promotions, display and other marketing activities.
• Plan, organize and participate in trade shows to promote the brand showcase products and generate leads.
• Prepare business proposals, presentations and reports on trade marketing activities & performance in present findings to the management.
• Co-ordinate with internal departments sales, marketing, logistic and finance to ensure smooth execution of projects and orders.

Requirements:

• Diploma or Degree in Business Admin, Marketing, Sales, International Business or related disciplines.
• Min. at least 1 or 2 years experience in trade marketing or FMCG industry & experience in working with sales teams and retailers.
• Strong analytical skills with the ability to interpret data and make data driven decision
• Strong organizational and multitasking abilities. require to work with minimum supervision (independently) and work with a team.
• Creative thinking & problem solving skills is required. Proficiency in using marketing tools and office software.
• Cross-cultural communication skills , able to collaborate with clients and teams. Experience in project management is advantageous.

5 days work week

Woodland Area

Food Manufacturing Ind.

Interested candidates, please forward a detailed resume and email to [email protected]

Tempserv Pte Ltd
License No: 06C3745
Attention: Audris Teo / EA Personnel No: R1102063

• Platform Management- Oversee the daily operations of ecommerce platform ensuring seamless functionality and user experience.
• Sales Optimization- Develop and implement strategies to drive online sales, including product placment, pricing and promotional activities.
• Product Listing- Create and optimize product listings with accurate descriptions, high quality images and competitive pricing.
• Data analysis - Monitor and analyze website performance, sales data etc.
• Marketing Co-ordination - Work with the marketing team or execute online marketing campaigns, promotions & advertising.
• Inventory Mgmt- Ensure proper stock level and efficient order fulfilment process
• Customer Service - handle customer inquiries, complaints and ensure to handle with high level of customer satisfactions.
• Assists in developing and maintaining strong relationship with clients, distributors and partners to drive business growth.

Requirements:

• Diploma or Business Admin, Marketing, Ecommerce or similar in discipline
• At least 1 year in Ecommerce mgmt field with practical experience in FMCG industry.
• Experience in digital marketing including SEO, SEM email marketing and social media advertising.
• Proficiency in using ecommerce platforms and tools
• Knowledge of web designs and development is a plus
• Ability to work independently and collaboratively in a team
• Experience in project management is an advantageous.

5 days work week

Woodland Area

Food Manufacturing Ind.

Interested applicants, please forward a detailed resume to [email protected]

Tempserv Pte Ltd

License No: 06C3745

Attention: Audris Teo / EA Personnel No: R1102063

Indian Restaurant - Little India- Vegetaerian

South Indian - North Indian

Dawa- Mock Special- Veg Chettinadu- Tandoori- Noth Alacarte Masala- Tiffen Items- Chats

Knowlegde in Creating New Receipeies

Are you an enthusiastic individual who possesses a positive working attitude and enjoys challenges? Are you able to work under minimal supervision and as a team player? Do you like meeting people and enjoy the job satisfaction in assisting food businesses provide safe food to consumers?

Join us if you wish to be part of a 1-Stop Solution provider for the food & beverage industry, with good career prospects and plenty of opportunities for growth and industry exposure!

No experience? You are willing to learn, we are willing to teach!

Job Description:

• Develop and maintain positive business relationships through professional interactions with customers;
• Follow standard operating procedures (SOPs) and policies set by the Company;
• Assist the lead consultants in overall quality and/or food safety management systems, Good Manufacturing Practises and farm management systems etc consultancy works, inclusive of but not limited to administrative support (documentations), handles meetings, performing internal audits, coordination work, training etc;
• Perform on-site hygiene inspection/monitoring for clienteles;
• Provision of quality and/or food safety trainings and development of training materials;
• Addresses clients’ concerns and provides timely update to the superior and/or Management

Requirements:

• Nitec, or Diploma in Food Science / Food Science & Technology / Food Science & Nutrition related subjects (Just write in!)
• Able to converse with English & Mandarin speaking associates
• Experience is not required, but 2-3 years of working experience in the food industry, or as an auditor (internal/external) would be an added advantage
• Able to work multi-task and/or meet tight deadlines
• Possesses good communication skills, good planning skills, good time management skills
• Meticulous and possesses the ability to finetune work processes and/or procedures without compromising our service standards and deliverables would be a plus point!

Additional Information:

• Working Location: Aljunied Industrial Complex (required to travel islandwide to client's place)
• Working Hours: Monday to Friday, 8.30am to 6pm
• Good career prospects and opportunities for growth and industry exposure!
• Attractive remuneration package (salary indicated excludes any incentives, allowances and bonus)

Job Summary:

• Local / Western Cuisine
• Event up to 1500 pax
• Location: Tai Seng
• Working Hours: 9 hours a day, 6 days work

About the role:

The Head Chef will manage all aspects of kitchen operations, ensuring excellence in food quality, creativity, and efficiency. The ideal candidate should demonstrate strong leadership, exceptional culinary talent, and a commitment to providing remarkable dining experiences.

Job Description:

• Ensure kitchen activities are compliance with health and hygiene standards.
• Supervise food presentation and quality to meet standards and maintain visual appeal.
• Inspect deliveries, monitor food quality, and address any issues during preparation to ensure consistency.
• Collaborate on menu creation, incorporating seasonal ingredients and guest preferences.
• Coordinate staff scheduling, provide training, and foster a positive, team-oriented work environment.
• Address kitchen challenges with effective problem-solving and oversee operations during busy periods.
• Support menu planning and manage inventory to maintain stock levels while minimizing waste and spoilage.

Requirements:

• Min. 5 years' experience in Catering.
• Experience in big scale catering (about 1000+ pax)
• Able to commit work on weekends / PHs

For consideration, kindly submit your CV by clicking “APPLY NOW” or text +65 8306 8605 for confidential discussion.

*Only shortlisted candidates would be notified**

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R23116335 | Poh Sook Hooi

Responsibilities:

• Dim Sum Restaurant.
• Oversee the day-to-day leadership and management of an outlet on all aspects of operations.
• Provide a high quality of service and deliver excellent dining experience to all customers.
• Familiar with whole floor operation and able to carry out the multiple roles of every floor position (Example: host, server, cashier and others).
• Responsible for outlet sales target and KPIs include overall cost (Example: food cost and labour cost).
• Enhance leadership and performance excellence of the team members by training, motivating, assessing; and being a role model for all team members to provide customers with high quality of service.
• Respond to customers or team members' comments and feedback professionally
• Responsible and ensure outlet safety, cleanliness, hygiene are kept in high standards.
• Responsible for outlet workforce arrangement, manage outlet recruitment and training; scheduling and reporting shortage or excess of workforce to HR Manager regularly.
• Good knowledge about all menu, and the ability to explain clearly to team members during training.
• Proactively taking on additional responsibilities where required.
• Other duties as assigned.

Requirements:

• At least 5 years of working experience in related field.
• Candidates at entry level who specialize in Food/ Beverage/ Restaurant Service or equivalent are preferred.
• Possess passion for hospitality. Strong enthusiasm and boundless energy with an ability to influence people in a positive manner.
• Able to plan and execute projects and change management
• Excellent time management skills
• WORK ON WEEKENDS & PUBLIC HOLIDAYS till 2am

Salary: up to $2300

Duration: 5 months - (mid Nov - mid Mar)

Working Days & Hours: Monday – Fri office hours

Location: Boon Lay

Job Description:

• Setup Sensory Panel table (one day in advance)

• Prepare samples/labels/cups/bowls for Sensory Panels according to instructions provided by Panel Leaders

• Weighing and packing of samples for Beverage despatch to external Panel:

labelling cups and sachets for each test for each panel member

• Weighing out samples, wraping and packing all test samples for each panelist and labelling outer package

• Preparing samples according to instructions and preparing them for panel participants to taste

• In charge of shutting down and switching on laptops at the end and start of every week

• Other ad-hoc duties assigned

Job Requirements:

• Min NITEC / Diploma in Food Science or any relevant field
• Able to commit from Nov 2024 - Mar 2025

For interested applicants, please send your updated resume to: [email protected]

All candidates’ information will be treated with the strictest confidence

Melissa Zhang Zhiqi (Mezzo)

R2197564

Recruit Express Pte Ltd

99C4599

• Position : ALL WELCOME - Production Operator (Food Manufacturing/Simple Duties) – NO OT REQUIRED
• Location : North - Senoko (Accessible via Bus from Yishun/Woodland/Sembawang MRT Station)
• Working hours : Monday to Friday | Morning shift : 8am to 5:45pm | Afternoon shift : 3:30pm to 1:15am
• Salary (commensurate with experience) : Up to Gross of $2500 + AWS + Variable Bonus + Annual Leaves
• Duration : Permanent
• Industry : Food Manufacturing

Main Responsibilities:

• Perform daily Production activities in production line according to work instruction
• Perform tofu making operation
• Maintain cleanliness and hygiene in the production
• Perform ad-hoc duties when required

Requirements:

• Minimum of PSLE Level
• ALL WELCOME TO APPLY

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

Restaurant Captain

Responsibilities:

• Responsible for operating F&B outlets assigned to him/ her.
• Monitor & ensure F&B service operations are running smoothly.
• Practice good customer relations and attend to customer complaints and queries satisfactorily.
• Ensure the Outlet is set-up for service and supervise for a smooth operation.
• Ensure minimum wastage, breakage and spoilage.
• Apply selling techniques by exceeding guest expectations and to increase revenue.
• Oversee cash and stock control consistently according to company policies
• Ensure all drinks are prepared and served according to SOP
• Create interesting cocktails and constantly innovate in preparation and presentation
• Understand the crucial aspect of bar and beverage control
• Pair food with drinks and make recommendations accordingly
• Train and motivate the service team
• Any adhoc duties as required

Requirements:

• Less than 2 years of experience in F&B.
• Minimum GCE ‘N’ or ‘O’ level.
• Guest orientated.
• Commitment to quality service, and food and beverage knowledge.

Additional Information

• Up till $2400 basic + AWS
• Location: 19 outlets Island wide. (Location will be given/known during interview)
• Work days/hrs: Alternate 5 and 6 days work week. 44 working hours per week.
• Working timings: Shifts. Opening and closing timing depends on operational hours of the outlet.
• Transport: Provided after 12am

• Manage the manufacturing plant operations from warehousing, production, quality control, purchasing and maintenance.
• Hands on in the daily operations at the manufacturing plant.
• Implement and maintain good manufacturing standards to achieve higher efficiency, productivity and quality.
• Handle supply chain of raw materials, packaging and machinery for new and existing products.
• Create realistic workflows for plant operations to run smoothly.

Requirements:

• Diploma and above
• At least 5 years of production planning and managing production operations experience in a food manufacturing industry.
• Excellent problem-solving skills with good planning, organization and project management skills.
• Familiar with local regulation (SFA, NEA) and F&B certifications (BRC/FSSC22000).

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

• Support with the preparation, monitoring, and administration of purchase orders, ensuring the accuracy and prompt delivery.
• Manage inventory levels, track inventory usage, and assist in restocking supplies as needed to prevent shortages.
• Keep accurate records of purchases, supplier information, and contract details.

Requirements:

• Diploma and above
• At least 1 year of experience in Manufacturing Sector.
• Proficient in Microsoft Office.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Madura’s Restaurant is looking for a Chef who will be part of our South and North Indian Kitchen and handle all departments including starters, main courses and desserts. They will be under the guidance of our Head Chef and will primarily be responsible for cooking the dishes

Job Description:

• Handling daily food preparation and ensuring that restaurant orders are prepared according to the recipes.
• Ability to prepare food quickly in a fast paced environment.
  Profound knowledge of South and North Indian Vegetarian and Non-Vegetarian Cuisine is a must.
• Being able to come up with own recipes and ideas to improve the menu selection.
  Taking directions well and being able to replicate the restaurant dishes according to the recipes provided.
• Knowledge in food preparation for event catering would be advantageous to this role.

Job Expectations:

• At least 5 year(s) of working experience in the related field is required for this position.
• Candidate must possess at least a Diploma in any field. Culinary certifications will be advantageous.
• Full-Time position(s) available with a 6 days work week, 12 hours Shift daily
  Full benefits package upon confirmation - medical, leave etc.

Priority will be given to Singaporeans!

• Provide efficient, accurate preparation of food for prompt customer delivery with the established SOP and outlet’s and centre kitchen's service standard
• Orientate, train and work closely with the junior cook to ensure smooth flow of operation.
• Estimate food needs and work with company’s listed external supplier place orders and schedule delivery
• Ensure that proper security procedures are in place to protect kitchen staff, customers and company assets
• Ensure safe working and guest environment to reduce the risk of injury and accidents.
• Ensure consistent high quality of food preparation and service
• Supervise portion control and quantities of preparation to minimize waste.
• Estimate and prepare ingredients availability for daily operation
• Stand in for other cook in other outlets when needed.
• Assist in dish washing duties and ensuring the cleanliness of cookware , dishes and cutleries

Job Info:

• Salary: Basic up to $6000 + AWS + VB
• Working Hours: Monday - Friday (9am - 6pm), Alt Saturday (9am - 1pm)
• Location: Boon Lay
• Food processing manufacturing company

Job Scope:

• Provide support to functional departments in ensuring food quality and safety during daily operations
• Plan, organize, and coordinate to ensure the QA Department runs efficiently on a daily basis
• Align with the company’s business objectives and collaborate with department leads to adjust responsibilities in line with GM’s strategic plans
• Prepare monthly reports, such as Complaint Log, HACCP Objectives Summary, Demerit Point System Records, and GMP audits, for submission to management
• Gather and analyze data for trend analysis on non-conformities and improvement initiatives
• Plan lab testing based on FG sensitivity levels to manage department expenses and stay within budget
• Participate in and support quality system implementations, including audits by government agencies, certification bodies, and customers
• Collaborate with all functional departments on process improvements, standards, and procedures documentation
• Lead short-term projects, initiatives, or training programs and ensure timely completion
• Report non-conformance issues related to food quality or safety to the relevant coach
• Perform additional projects as assigned

Requirements:

• Minimum 5 years experience working in the Food industry and possess good knowledge of manufacturing processes
• Proven track record in leading the set-up and implementation of ISO22K or higher standards in the food manufacturing industry will be an added advantage
• Possess knowledge of international standards i.e. FSSC22K, GFSI
• Min. Degree/Diploma in Food related discipline, Food Science or Food Technology

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Ian Gan Zhi Shen| EA Personnel No.: R21102913

We are looking for a reliable and hardworking Kitchen Assistant to join our team. The ideal candidate will assist with food preparation, maintain cleanliness in the kitchen, and help ensure that the kitchen operates smoothly. This role is perfect for someone who is eager to learn and willing to contribute to a fast-paced environment.

Key Responsibilities:

• Food Preparation: Assist chefs with basic food prep tasks such as washing, peeling, chopping, and portioning ingredients.
• Kitchen Maintenance: Ensure that all kitchen areas, utensils, and equipment are kept clean and organised. This includes washing dishes, cleaning surfaces, and taking out the trash.
• Inventory Support: Help with stock management, including receiving and storing deliveries, monitoring inventory levels, and alerting supervisors to shortages.
• Assisting Chefs: Support the kitchen team by preparing simple dishes, assembling plates, and ensuring that meals are delivered promptly.
• Health and Safety Compliance: Follow all health and safety guidelines, including proper food handling, storage, and sanitation practices.
• Organisation: Ensure that the kitchen is properly stocked with necessary tools, ingredients, and supplies.
• Waste Management: Help manage food waste and ensure that waste is disposed of correctly.

Requirements:

• Experience: Previous experience in a kitchen environment is an advantage but not required.
• Skills: Basic knowledge of food handling, strong organisational skills, and the ability to work efficiently in a busy kitchen.
• Teamwork: Ability to work well within a team and take direction from chefs and supervisors.
• Time Management: Ability to multitask and prioritise tasks in a fast-paced environment.
• Physical Stamina: Comfortable with standing for extended periods, lifting, and handling kitchen equipment and supplies.
• Flexibility: Willingness to work varied shifts, including weekends, evenings, and holidays.

Job Description:
We are looking for a passionate and creative Marketing Executive to join our team. The ideal candidate will be responsible for developing and executing digital marketing strategies to increase our online presence, engage our audience, and drive sales growth. If you have a knack for storytelling, a keen eye for design, and a deep understanding of digital trends, we want you on our team!

Key Responsibilities:

• Develop, implement, and manage digital marketing campaigns across various channels, including social media, email, SEO, and paid advertising.
• Create engaging and relevant content for social media platforms, website, and email newsletters.
• Monitor and analyze the performance of digital marketing campaigns, providing insights and recommendations for improvement.
• Manage the company's social media accounts, including content creation, scheduling, and community engagement.
• Collaborate with the design team to create visually appealing graphics and videos.
• Conduct market research to identify trends and opportunities for growth.
• Stay updated with the latest digital marketing trends and best practices.
• Coordinate with external vendors and agencies as needed.

Requirements:

• Min Diploma in Marketing, Communications, or related field.
• At least 1 year of relevant experience in marketing.
• Proficient in using social media platforms (Facebook, Instagram, LinkedIn, etc.) and digital marketing tools
• Excellent written and verbal communication skills.
• Creative mindset with a strong attention to detail.
• Ability to work independently and as part of a team.
• Knowledge of graphic design software (Adobe Creative Suite, Canva) is a plus.

Interested applicants, you may either apply via here or sent an email at [email protected].

At present, we do not require assistance from recruitment agencies. All applications should be submitted directly by candidates.

Position Summary:

The Lab Support Specialist performs Instrument and Information Technology Support including infrastructure, software, system integration, instrument support, IT, and project management as required to support EFII growth across all sub-business units. The Lab Support Specialist will ensure assigned applications are effectively implemented and maintained to meet applicable regulatory requirements.

Essential Duties and Responsibilities:

• Demonstrates and promotes the company vision
• Develop or aid in the development of test plans for software validation and change control in accordance with all SOPs and Policies
• Validate and maintain computer software used to generate, process, or print raw data
• Perform simple to advanced programming activities including test, creation, or modification of the assigned applications based on user and/or system design specifications
• Identify opportunities to enhance automation/digitization within the business
• Complete specific programming or application improvement projects
• Review and update application documentation related to projects
• Develop, coordinate, and perform training sessions for users of the assigned applications/systems
• Evaluate new software for applicability within the business and determine if it meets SOP/Policy requirements for security
• Maintain all IT infrastructure, systems, hardware, software, IT closet, and hardware inventory
• Act as the liaison with the Eurofins IT NSC
• Lead application troubleshooting efforts within EFII
• Assist in risk mitigation efforts for disaster recovery plans, including performing or monitoring application/system back-up procedures
• Manage appropriate IT inventory on-site in Singapore to support the business growth and required response time
• Perform IT asset disposal
• Maintain neat and accurate records
• Regular attendance and punctuality
• Applies GMP/GLP in all areas of responsibility, as appropriate
• Conducts all activities in a safe and efficient manner
• Performs other duties as assigned

Basic Minimum Qualifications (BMQ):

To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements below are representative of the knowledge, skill or ability required.

• Ability to administer, manage, and maintain multiple applications and/or systems
• Demonstrated knowledge of PC, operating systems, IT infrastructure and security
• Advanced computer skills such as Power BI, SQL and Crystal Report
• Advanced knowledge in Windows-based data capture systems
• Ability to work independently and in a team environment
• Ability to learn new tasks
• Ability to think critically and solve problems quickly and efficiently
• Associates degree or at least 3+ years applicable experience in IT, infrastructure, or network environment (Vocational certificates are acceptable). Experience may be substituted for education
• Bachelor’s degree in IT, computer programming, network management, or comparable vocational certificates are acceptable
• Able to speak with internal clients to discuss user requirements, resolve minor issues, and understand business impact
• Ability to safely enter confined spaces and to troubleshoot IT systems
• Knowledge of ISO 17025, GLP, and GMP standards

• Location: Bukit Panjang, Sembawang, Paya Lebar, Kent Ridge (NUS), Jurong West (NTU)
• Salary: $2,300 - $2,800
• Working days: 5/ 5.5/ 6 days

Responsibilities:

• Prepare the restaurant for opening and closing
• Sort out and prepare orders based on our kitchen SOPs
• Maintain a clean, organized, and safe kitchen workspace, adhering to strict health and safety regulations
• Operate our different cooking stations: deep fryer, water boiler, induction cooking station

Requirements:

• Training provided

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee (Ashley) Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Main Duties and Responsibilities

We are seeking an accomplished Assistant IT Manager to join our pre-opening team in Mandai Rainforest Resort by Banyan Tree.

As part of the pre-opening team, the successful candidate will play a pivotal role in setting up, maintaining and enhancing the Resorts' IT systems. The candidate will be responsible for ensuring the operational stability and high service availability of our systems, for both guests and internal stakeholders.

Key Responsibilities

• Working with the IT Manager, the incumbent will set up and ensure that the Resort's IT systems, including our Hotel Management System, are updated based on the current release as guided by our corporate office.
• Manage any IT issues that may occur and pro-actively resolve them to minimize any downtime for guests and/or internal stakeholders. In performing this role, the Assistant IT Manager is to work with the IT Manager to recommend any improvements because of the occurrence.
• Assist the Resort’s guests with any system or technical-related matters. The incumbent would need to liaise with the Front-of-House team to respond to any guest-related IT requests.
• Ensure that our systems are protected by the necessary security procedures and protocols, including the timely revision of user access right and passwords for both the PMS and PC Network systems.
• Provide regular management reports and document all system activities (e.g. Maintenance Logs, Data Change Logs)
• Ensure the accuracy and computer audit trail of daily and monthly financial reports.

Job Requirements

• Possess a degree, diploma or equivalent professional qualification in Information Technology or a related field.
• At least 4 to 6 years of relevant IT experience, in a similar capacity. Proven track record in a similar property. Prior experience as part of a pre-opening team for a Resort will be an advantage.
• Excellent interpersonal and communication skills

Responsibilities:

• Oversee day to day operations of the facility
• Schedule preparation, pre-planning and resource forecasting to all activities
• Monitor and control food management on site as to ensure proper storage and unnecessary wastage
• Foster positive communications and relationships with team members, management, vendors and clients
• Provide for site safety and security, devise and implement site policies and standard operating procedures
• Handle emergencies appropriately according to established procedures, prepare and file accident reports
• Supervise and evaluate staff, complete employee reviews; keep accurate records of employee attendance and timesheets; provide positive direction to motivate quality performance, discipline personnel when necessary and appropriate
• Interview candidates; onboard and help in training new hires
• Set goals and oversee work to completion, schedule and track assignments
• Communicate with customers regarding products and services
• LiaIse and work closely with customers
• Any other ad-hoc duties as assigned from time to time

Requirements:

• A minimum of 2 years of relevant experience in KTV/Restaurant Service/Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills
• Able to commit shift work, weekends and public holidays

1. JOB DESCRIPTION

Job Title

Guest Relations Executive

Job Description & Requirements

Job Summary

Responsible in satisfying hotel guests’ needs through attending to their enquiries and providing solutions and good customer service.

Duties and Responsibilities

• Performs check-ins and check-outs.
• Ensure all reservations are entered in timely and accurate manner.
• Handles guests enquires and complaints.
• Attend to customer's need and ensure customer satisfaction.
• Follow up on email enquiries.
• To work closely with Housekeeping and Maintenance Department
• To carry out our duties and responsibilities assigned.
• This role will report to the Hotel Manager.

Job Requirements :

• Candidate must possess at least Higher secondary/Pre-U/A level/College in Hospitality/Tourism/Hotel Management or equivalent.
• 1 year work experience required.
• Preferably Entry Level specialized in Hotel Management/Tourism Services or equivalent.