Total 13,323 F&B / Tourism / Hospitality job vacancies in islandwide

Roles & Responsibilities

· Ensure that all dishes are cooked well and properly presented

· Oversee food preparation, checking that all kitchen staff are performing their duties

· Monitor equipment quality and order new equipment as needed

· Help the restaurant determine how much food and supplies need to be ordered

· Train new kitchen staff

· Ensure proper hyigene and cleanilness

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Key Responsibilities

You will be given the opportunity to manage a food service operation with a high degree of responsibility for the performance of the people and resources under your charge and also to develop and enhance your executive skills through structured training programmes.

• Managing cookhouse operations and to meet cookhouse (CCH) KPIs
• Responsible for housekeeping matter, IT / equipment matters and operation of CCH
• Maintain excellent relationships with customers, ensure customer satisfaction
• Maintaining high standards of hygiene; practise workplace safety at all times
• Maintain personal knowledge by completing in-house training
• Maintain clear understanding of CCH matters to facilitate covering duties of other CCH
• Abide strictly to proper handling of food items in accordance to food hygiene and safety guidelines and standards.
• Always adhere and abide to all company policies and procedures
• Professional representation of the company through personal conduct and appearance

Key Requirements

• Preferably with Food Hygiene Certificate
• With F&B background in middle management roles and responsebilities
• Good Leadership, Microsoft Computer Skill is essential, Customer Relationship Management, SAP is good to have

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Duty Manager to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Responsible for ensuring the smooth, efficient, and profitable operation of the hotel.
• Overseeing key areas within the Front Office such as reception, cashiering, telephone services, reservations, and baggage handling. Supervise junior staff, ensuring they maintain professionalism and contribute to a positive corporate image for guests.
• Ensure prompt, courteous, and efficient service for all guests, addressing any complaints with tact and diplomacy. Assist with guest check-in and check-out processes.
• Handle security-related duties by directing guests to the Security department for incidents, thefts, or offences, and manage issues involving guest misconduct or unauthorized individuals in coordination with security personnel.
• Maintain a cash float aligned with occupancy levels, authorize rate and room changes, handle paid-outs, cash advances, and cheque acceptance following hotel procedures and credit policies.
• Closely monitor room inventory to ensure optimal room usage, maximizing revenue opportunities.

Requirements

• Minimum Diploma in Hotel Management or relevant discipline
• Willingness to work rotating shifts.
• At least 4 years of experience in the hospitality industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Responsibilities:

• Assist in the planning and execution of projects, events, or programs as assigned.
• Coordinate communication between team members, stakeholders, and external partners.
• Manage project timelines, schedules, and resources to ensure deadlines are met.
• Maintain accurate records and documentation related to projects and activities.
• Prepare reports, presentations, and other materials as needed.
• Monitor and track project progress and provide updates to management.
• Organize meetings, including scheduling, preparing agendas, and taking minutes.
• Support budget management by tracking expenses and assisting with procurement.
• Identify and resolve any issues or challenges that arise during projects.
• Foster a positive team environment through effective collaboration and support.
• General human resource duties.

Requirements:

• At least two (2) years of working experience in the related field and in similar capacity
• Willing to learn, with strong motivation to excel
• Passion for food, creative & result oriented
• Info-tech Payroll experience an advantage

* 5-day work week

Responsibilities:

• Assist the Sous Chef in food preparation, cooking, and plating dishes according to menu specifications.
• Supervise and train kitchen staff, ensuring adherence to recipes and quality standards.
• Ensure compliance with food safety, hygiene, and sanitation regulations in the kitchen.
• Help manage inventory, including ordering supplies and maintaining stock levels.
• Support the development and implementation of new menu items and recipes.
• Monitor kitchen operations to ensure a smooth workflow and timely service.
• Maintain cleanliness and organization in the kitchen and food storage areas.
• Assist in managing kitchen staff schedules and labor costs.
• Address any issues or challenges that arise during service to maintain quality and efficiency.
• Participate in regular staff meetings and contribute to team discussions on menu planning and kitchen improvements.

Requirements:

• At least two (2) years of working experience in the related field and in similar capacity
• Complete understanding of all cookery
• Thorough understanding of all occupational health & safety issues
• Flexible and energetic
• Excellent communicator, team player and with leadership qualities
• Has thorough knowledge of all food products - local and imported

* 5-day work week

Responsibilities:

• Prepare and cook menu items according to recipes and standards set by the chef.
• Set up and stock workstations with necessary supplies and ingredients.
• Ensure all food is prepared in a timely manner and meets quality standards.
• Maintain cleanliness and organization of the kitchen and workstations.
• Assist with inventory management, including ordering and receiving supplies.
• Follow food safety and sanitation guidelines to ensure a safe working environment.
• Collaborate with team members to ensure smooth kitchen operations during service.
• Help train new kitchen staff as needed.
• Participate in daily prep and cleaning tasks, including dishwashing and maintaining equipment.

Requirements:

• At least two (2) years of working experience in the related field and in similar capacity
• Willing to learn, with strong motivation to excel
• Passion for food & result oriented

* 5-day work week

Job Highlights

• Attractive Medical & Dental Benefits
• Friendly Working Environment
• Uniform provided with Laundry Allowance
• Variable Bonus
• Opportunities for career progression

Job Description

The Customer Service Representative will:

· Maintain a friendly, neat, pleasant and professional image to guests

· Welcome and greets guests (by name if known) always in a warm and professional manner according to hotel standard.

· Perform check-in and check-out for hotel guests, room assignments according to guest preferences in an accurate, professional and efficient manner to create an unforgettable stay experience.

· Maintain effective communication within the Front Office department and other departments, especially Housekeeping to ensure seamless experiences for all guests

· Handle cashier duties in accordance to hotel Policy & Procedures

· Perform night audit function including date roll procedures and reconciliation of cashiering transactions

· To be kept informed of all functions, events, and promotions going on in the hotel and citywide.

· Address all residents’ concerns or complaints with the utmost urgency. Handle all residents’ queries and questions and avoid referring to other persons or departments unless otherwise necessary.

· Maintain the cleanliness and neatness of all work-related areas

· Work at different shifts that may be assigned based on operational necessities.

· Maintain confidentiality of guest and proprietary information

And the rest of the time, Customer Service Representative will

· Perform other duties and functions as may be assigned by the Duty Manager from time to time.

· Participate in any Front Office initiatives and projects.

· Perform any ad-hoc duties assigned.

· Requires to perform shift work and night shift.

KEY QUALIFICATIONS

· Minimum 'N' Levels or higher

· Qualifications in Hospitality Management from a recognized institution is an added advantage

· Minimum 1 to 2 years of relevant experience in front office preferred

· Good command of English is required; Additional language is an asset

· Ability to remain calm and courteous in demanding situations

· Capacity to read situations, understand environments and respond accordingly

· Someone who is a good team player, honest ,details oriented and good interpersonal

· Able to commit rotating shift work and night shifts.

Job Responsibilities

• Ushering the guests warmly upon arrival and escorting them to their tables with the menus.
• Serve food and beverages to guests according to established fine-dining service standards in a timely-manner.
• Be knowledgeable about the menu, including ingredients and preparation methods.
• Anticipate and fulfil customer needs, such as refilling water glasses or providing additional utensils.
• Present and explain the bill to customers, as well as process payments accurately and efficiently.
• Address customer concerns and complaints in a timely and professional manner.
• Ensure compliance with health and safety regulations to maintain high-quality hygiene standards.
• Carry out any ad-hoc duties as assigned.

Job Requirements

• Best with working experience in a restaurant, hospitality management and/or other related fields.
• Customer-oriented and proactive
• Familiarity with health and safety regulations and food safety standards.
• Effective verbal and written communication skills in English are essential, as our customers primarily communicate in English.

Join Our Team as a Service Captain at Common Man Coffee Roasters!

Are you passionate about coffee culture, service excellence, and creating memorable experiences? Common Man Coffee Roasters is looking for dedicated Service Captains to lead our team in providing exceptional service and fostering a welcoming atmosphere. If you’re a people-oriented professional with a strong eye for detail and a love for specialty coffee, we’d love to meet you!

Our Outlets that are hiring

• CMCR @ Martin
• CMCR @ Joo Chiat

Remuneration Structure

• Up to $2,500 Completion Bonus (Terms and Conditions Applied)
• End-year performance bonus
• Medical and Dental Insurance Coverage
• Staff meals and drinks provided
• Team member Referral Bonuses
• Great annual leave

Job Requirements

• 44 hour 5 day work week
• Comfortable to work on weekends and public holidays when required to

Join us today!

• Oversee daily business operations, including service standards, inventory control, and staff management.
• Establishing long-term business goals and objectives to improve overall performance of the business.
• Analyse financial reports and implement strategies to increase profitability.
• Monitor and manage budgets, including cost control for food, beverages, and labor.
• Ensure compliance with health, safety, and sanitation regulations.
• Develop and implement operational policies and procedures to enhance service quality and efficiency.
• Conduct performance evaluations and provide feedback and coaching to improve staff performance.
• Manage vendor relationships and negotiate contracts for supplies and equipment.
• Ensure a high level of guest satisfaction by addressing and resolving complaints or issues promptly.
• Continuously seek ways to enhance the guest experience and service quality.
• Ensure menu items are cost-effective and align with customer preferences.
• Develop and execute marketing strategies to promote food and beverage offerings.
• Manage inventory levels to ensure availability of supplies while minimizing waste.
• Oversee procurement process for food, beverages, and equipment.
• Conduct regular inventory audits and reconcile discrepancies.
• Conduct market research to identify trends and incorporate them into the menu.
• Ensure adherence to all legal and regulatory requirements related to food and beverage operations.
• Maintain high standards of quality and consistency in food and beverage preparation and presentation.
• Perform all ad hoc assignment delegated by management.

Job Requirements

• At least 5 years experience in the relevant managerial role
• Must have relevant experience in Japanese Food & Beverage industry
• Knowledge of food safety and sanitation regulations.
• Ability to perform flexible working schedule, including weekends and/or holidays
• Possess good verbal, written and problem-solving skills
• Strong leadership, communication, and organizational skills.
• Service and result oriented, good team player

Responsibilities:

• Oversee daily store operations, including inventory management, stock control, and the movement & storage of goods
• Conduct monthly and annual physical inventory audits to ensure accuracy
• Maintain clear, accurate records for all items
• Coordinate with Chefs and Purchasers to manage product requisitions and ensure timely deliveries
• Ensure store cleanliness and hygiene at all times, taking corrective action when needed to uphold food quality and service standards
• Perform additional duties as assigned by the Company

Requirements:

• Prior experience in store inventory management, preferably within F&B central kitchen setting
• Strong leadership and management skills, with the ability to effectively lead a team
• Proficient in resolving operational issues efficiently on a daily basis
• Excellent communication skills, able to engage effectively at all levels and receptive to constructive feedback
• Strong numerical and budgeting skills with a cost-conscious approach
• Resilient and able to perform well under pressure in a fast-paced, dynamic environment
• Available to work a 5.5-day week, including weekends and public holidays

Whatsapp 91834574 for more information

Job Responsibilities

• Ushering the guests warmly upon arrival and escorting them to their tables with the menus.
• Serve food and beverages to guests according to established fine-dining service standards in a timely-manner.
• Be knowledgeable about the menu, including ingredients and preparation methods.
• Anticipate and fulfil customer needs, such as refilling water glasses or providing additional utensils.
• Present and explain the bill to customers, as well as process payments accurately and efficiently.
• Address customer concerns and complaints in a timely and professional manner.
• Ensure compliance with health and safety regulations to maintain high-quality hygiene standards.
• Carry out any ad-hoc duties as assigned.

Job Requirements

• Best with working experience in a restaurant, hospitality management and/or other related fields.
• Customer-oriented and proactive.
• Familiarity with health and safety regulations and food safety standards.
• Effective verbal and written communication skills in English are essential, as our customers primarily communicate in English.

Job Responsibilities

• Ushering the guests warmly upon arrival and escorting them to their tables with the menus.
• Serve food and beverages to guests according to established fine-dining service standards in a timely-manner.
• Be knowledgeable about the menu, including ingredients and preparation methods.
• Anticipate and fulfil customer needs, such as refilling water glasses or providing additional utensils.
• Present and explain the bill to customers, as well as process payments accurately and efficiently.
• Address customer concerns and complaints in a timely and professional manner.
• Ensure compliance with health and safety regulations to maintain high-quality hygiene standards.
• Carry out any ad-hoc duties as assigned.

Job Requirements

• Best with working experience in a restaurant, hospitality management and/or other related fields.
• Customer-oriented and proactive.
• Familiarity with health and safety regulations and food safety standards.
• Effective verbal and written communication skills in English are essential, as our customers primarily communicate in English.

Job Scope:

Cashiering

Food packing

Assisting in the kitchen as needed

Any duties as assign by supervisor

Job Requirement:

Work Week : 6 days, Mon - Sat

Work Hours : 8am to 5pm

Working Location : Bukom

Join Our Tiong Bahru Bakery Family as a Service Captain!

Are you passionate about customer service, hospitality, and artisan baked goods? Tiong Bahru Bakery is looking for enthusiastic Service Captains to lead our team in delivering an exceptional bakery experience. As a Service Captain, you’ll ensure each guest feels welcomed, manage daily service flow, and inspire a team in a warm, vibrant setting. If you thrive in a dynamic environment and have a love for French-inspired pastries, we want you to be part of our bakery community!

Our Outlets that are looking to hire

• Maju
• Eng Hoon
• Vivo City
• Wisma

Remuneration Structure

• Up to $2,500 Completion Bonus (Terms and Conditions Applied)
• End-year performance bonus
• Medical and Dental Insurance Coverage
• Staff meals and drinks provided
• Team member Referral Bonuses
• Great annual leave

Job Requirements
44 hour 5 day work week
Comfortable to work on weekends and public holidays when required to

Join us today!

B H S KINETIC PTE LTD

Company Description

B H S Kinetic, an engineering based logistics specialist, with a subsidiary in Tianjin China, has been established since 1975. Today, B H S is a leading cleanroom logistics brand in Singapore with quality service and innovative offerings as our inimitable trademarks.

We are building up our team to meet expansion needs. If you are looking for a challenging career with a fast growing company, we welcome you to join us.

Responsibilities:

▪ Fetch worker and deliver cargo / tools to and from site to site (Pandan Consider 1 site)
▪ Provide manual labor on loading / unloading and packing / unpacking of cargo onsite
▪ Attach loads to rigging to provide support or prepare them for moving, using hand and power tools
▪ Clean and dress machine surfaces and components before entering clean room / warehouse
▪ Control movement of heavy equipment through narrow openings or confined spaces
▪ Adhere to quality standards and safety regulations (signal or verbally direct in hoisting and moving loads)
▪ Ad-hoc assigned by Management / Team Leaders
▪ Forklift Operator need to stack woods, do forklift & lorry checklist and maintenance
▪ Every employee has the duty to carry out site practices as instructed
▪ Keep tools in good working condition and take care of company property entrusted to them
▪ Report promptly to supervisors any defects in plant and machinery and ensure that they are in a secured
state when left unattended
▪ Look after his own safety as well as that of others
▪ Actively participate in and co-operate with the company in carrying out its objective to maintain a safe
working environment
▪ Immediately report any personal industrial injury or industrial disease and environment damage to the
supervisor or a member of the site management

Please send your resume, complete with details of qualifications, experience, current and expected salary to

[email protected]

We regret that only short listed applicants will be notified.

• Complete tasks assigned by the Manager accurately and efficiently.
• Responsible for opening and closing.
• Ensure smooth daily operations with compliance to hygiene and safety standards.
• Manage duties such as stock take, administration and training.
• Assist in handling cash flow and cashier.
• Serving food and beverage with pleasant and efficient service to customers.
• Suggest and recommend menu choice to customers.

Requirements:

• Diploma in Business Studies / Hospitality / Culinary or related studies.
• Preferably with F&B experience.
• Take pride in customer service and able to perform in a team.
• Able to lead, manage and motivate the team.
• Willingness to work in a fast pace environment, weekend and public holiday.
• Able to work 6 working days per week.
• Customer service oriented and able to communicate with all level.

Interested candidates, kindly send in your detailed resume with a recent photo in Ms Words format.

We regret that only short listed candidates will be notified.

Uni Recruit (Singapore) Pte Ltd / EA Lic: 17C8871

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

**Company Overview:**

We are embarking on an exciting venture to establish a new bakery that redefines the art of pastry and bread making. As we lay the foundation for our bakery startup, we are seeking a skilled and entrepreneurial-minded pastry and bread chef to join us as a co-founder. This is an exceptional opportunity for a talented individual who is passionate about crafting exceptional pastries and breads and eager to contribute to the growth and success of a new culinary venture.

**Position Overview:**

As a Pastry & Bread Chef Co-founder, you will play a pivotal role in shaping the culinary direction, product offerings, and overall success of our bakery startup. You will be responsible for leading all aspects of pastry and bread production, from recipe development and menu creation to kitchen management and quality control. Additionally, you will collaborate with the founding team on business strategy, branding, marketing, and operational planning to ensure the bakery's success.

**Key Responsibilities:**

1. **Pastry and Bread Production:** Oversee the production of a wide range of pastries, desserts, breads, and baked goods, ensuring exceptional quality, flavor, and presentation.

2. **Recipe Development:** Develop innovative and delicious recipes for pastries, breads, and other baked goods that reflect our bakery's unique style and vision, while also meeting customer preferences and dietary needs.

3. **Menu Creation:** Design a diverse and enticing menu of pastries, breads, and baked goods that appeal to our target market and differentiate us from competitors.

4. **Ingredient Sourcing:** Source high-quality ingredients from trusted suppliers, with a focus on freshness, sustainability, and local sourcing whenever possible.

5. **Kitchen Management:** Manage kitchen operations efficiently, including inventory management, equipment maintenance, and staff training to ensure smooth and productive workflow.

6. **Brand Building:** Contribute to brand development and differentiation through creative pastry and bread offerings, engaging storytelling, and memorable customer experiences.

7. **Marketing and Promotion:** Collaborate with the marketing team to develop marketing strategies, promotions, and events to attract and retain customers, build brand awareness, and drive sales.

8. **Customer Experience:** Ensure exceptional customer service and satisfaction by delivering delicious pastries, breads, and baked goods, providing personalized recommendations, and creating a welcoming atmosphere in our bakery.

**Qualifications:**

- Proven experience as a pastry and/or bread chef, with a strong portfolio showcasing creative and high-quality pastry and bread creations.

- Culinary degree or equivalent certification in pastry arts or baking.

- Entrepreneurial mindset with a passion for innovation, creativity, and excellence in pastry and bread making.

- Strong leadership and communication skills, with the ability to collaborate effectively with team members and partners.

- Knowledge of food safety and sanitation regulations, as well as experience implementing best practices in kitchen operations.

- Understanding of business fundamentals, including budgeting, cost control, and revenue generation.

- Flexibility, adaptability, and a willingness to contribute to all aspects of startup life.

- Previous experience in a startup environment or small business ownership is a plus.

**Benefits:**

- Opportunity to co-found and shape the future of a bakery startup from the ground up.

- Competitive salary and equity ownership in the company.

- Creative freedom to develop innovative pastry and bread recipes and menu offerings.

- Collaborative and dynamic work environment with a passionate and supportive team.

- Potential for career growth and advancement as the company expands and succeeds.

Join us on our journey to create a bakery that delights customers with exceptional pastries, breads, and baked goods, and inspires a love for artisanal baking!

KEY RESPONSIBILITIES

• Assist Assistant Ops Mgr in managing CCK operations and to meet KPIs.
• Assist Assistant Ops Mgr on housekeeping matter, IT / equipment matters and operations of CCK.
• Assist Assistant Ops Mgr on preparation, checking & filing of required documentations for inspection.
• Maintain excellent relationships with customers, ensure customer satisfaction for CCK.
• Maintaining high standards of hygiene; practise workplace safety at all times.
• Maintain personal knowledge by completing in-house training.
• Maintain clear understanding of CCK matters to facilitate duties on assisting Assistant Ops Mgr.
• Follow strictly to proper handling of food items according to food hygiene and safety guidelines.
• Always adhere to all company policies and procedures.
• Professional representation of the company through personal conduct and appearance.

.KEY REQUIREMENTS

• Preferably “O” level or NTC qualification
• Preferably with Office Management Skillset and F&B Background
• Good Office Management Skillset, Microsoft Computer Skill is essential.
• Customer Relationship Management and SAP knowledge will be a plus point.
• Good attitude, Open Minded, Responsible, Independent
• Able to apply Critical Thinking in managing issues and challenges.

Are you a culinary professional looking to take your career to the next level? Do you thrive in a dynamic, high-energy kitchen and love bringing creativity and flavor to life? Join us as Chef de Partie and be part of a team that’s all about exceptional food, teamwork, and passion for the craft.

What You'll Be Doing:

As our Chef de Partie, you’ll be at the heart of our kitchen operations, working side-by-side with our Sous Chef to create unforgettable dining experiences. Here’s what your day will look like:

Food and Beverage (F&B) Cashier (Full Time and Part Time Available)

Job Summary:
We are seeking a friendly and efficient Food and Beverage (F&B) Cashier to join our team. The F&B Cashier will be responsible for handling customer transactions, managing the cash register, and providing excellent service in a fast-paced food and beverage setting.

Key Responsibilities:

• Greet and assist customers with their orders in a friendly and professional manner
• Accurately process transactions using the cash register, including handling cash, credit, and debit card payments
• Ensure all transactions are processed smoothly and balances are maintained at the end of each shift
• Provide information on menu items, specials, and promotions when requested by customers
• Collaborate with team members to manage order flow and maintain a clean, organized workspace
• Follow all company policies regarding handling money, including cash management, cash register operation, and end-of-day reconciliation
• Maintain knowledge of health and safety standards to ensure a clean, safe, and compliant food service area

Qualifications:

• Previous experience as a cashier, preferably in an F&B or retail setting
• Basic math skills and familiarity with handling cash and card transactions
• Excellent customer service skills with a friendly, approachable demeanor
• Ability to work efficiently under pressure in a fast-paced environment
• Strong communication and interpersonal skills
• Availability to work flexible hours, including evenings, weekends, and holidays as required

Benefits:

• Competitive hourly wage
• Opportunity for growth within the company

Stephanie Ang | R1331070 | 24C2624

Whatsapp 88262687

FOH Job Requirement:

1. More than 3 years of full time work experience in Chinese restaurants, with preference given to experience in hot pot restaurants.

2. More than 1 year of management experience in Chinese restaurants or well-known chain food and beverage brands.

3. Familiar with local food and beverage laws and regulations.

4. Proficient in Chinese and English speaking and writing.

5. Proficient in EXCEL, WORD, PPT, PDF, EMAIL, or other office software.

6. Outgoing personality with strong communication skills and understanding. Willing to take responsibility at work and able to handle customer complaints with quick adaptability, meticulous thinking and good judgement.

7. Identify with the company’s corporate cultures and values, enjoy sharing and communicating with colleagues at all levels, aim to create a harmonious working atmosphere, and actively propose solutions or improvement suggestions for the team.

8. Capable of building a new team, training new employees and nurturing shift managers.

9. Able to strictly follow the company’s management system for the FOH, and make a fair evaluations and personal improvement plans.

10. Understand the importance of branding and prioritize brand building in decision making.

前厅工作要求

1. 拥有超过3年全职中餐厅的工作经验，火锅餐厅经验优先。
2. 在中餐厅或知名连锁餐饮品牌拥有超过1年的管理经验；
3. 对当地的餐饮法律法规有一定了解；
4. 必须可以使用中英文工作；
5. 熟练使用办公软件：EXCEL, PPT, WORD，邮件等；
6. 性格外向，有较强的沟通技巧及理解能力。工作时敢于承担，处理客诉时做到应变快速，思维缜密，把握分寸；
7. 认同公司企业文化，乐于与上下层同事分享交流, 目标营造和谐的工作氛围，并积极为团队提出解决方案或提升建议；
8. 有能力建设新团队，并培训新员工或栽培值班经理；
9. 能够严格遵守公司对前厅的管理体系，并作出公正的评估和个人改变计划；
10. 拥有对“品牌”的基础认知，能够在决策方面以品牌建设为优先考虑

Job Responsibility:

1. Responsible for daily operation of the restaurant.

2. Provide training to employees and new hires, conduct assessment to ensure and sustain service quality.

3. Ensure that all employees comply with the company’s dress code requirements.

4. Organise employee’s meetings and activities.

5. Establish and maintain relationship with customers.

6. Ensure that the display and food quality of all products meet the company’s standards.

7. Conduct Four-Color Cards assessments to maintain high quality restaurant operations.

8. Manage examples of excellent performance and amazing cases.

9. Maintain food safety, property safety, personal safety, and hygiene safety throughout the restaurant.

10. Lead FOH staff and ensure they receive necessary assistance during their shifts.

11. Keep learning and periodically enhance management and job skills through internal training and job rotations.

12. Recruit new employees and handle resignations and terminations.

13. Responsible for restaurant emergency respond.

工作内容：

1. 负责餐厅的日常运营.

2. 提供员工与新员工培训，进行考试和后续培训以符合服务标准.

3. 确保所有员工均符合公司着装要求.

4. 安排员工轮班时间表.

5. 建立并维护与客户的关系.

6. 确保所有产品的展示和食品质量符合公司标准.

7. 进行四色卡评估以保持餐厅高质量营运.

8. 管理优良表现的案例和超值服务.

9. 维护整个餐厅的食品安全，财产安全，人身安全和卫生安全.

10. 领导前厅员工，并确保他们在轮班期间得到所需的协助.

11. 通过内部培训和工作岗位轮换保持学习以不时提高管理和工作能力.

12. 招聘新员工并处理辞职和解雇员工.

13. 紧急事件处理流程.

Fill up the application form：

https://masteraccount.typeform.com/to/m2SYkr2w