Total 3,742 F&B / Tourism / Hospitality job vacancies in tanah merah harbourfront and marina bay north east

• Handle the production planning, ingredients & packaging control and supply chain.
• Hands on in the daily operations at the manufacturing plant.
• Implement and maintain good manufacturing standards to achieve higher efficiency, productivity and quality.
• Create realistic workflows for plant operations to run smoothly.

Requirements:

• Diploma and above
• At least 3 years of production planning and managing production operations experience in a food manufacturing industry.
• Excellent problem-solving skills with good planning, organization and project management skills.
• Familiar with local regulation (SFA, NEA) and F&B certifications (BRC/FSSC22000).

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

• Manage the manufacturing plant operations from warehousing, production, quality control, purchasing and maintenance.
• Hands on in the daily operations at the manufacturing plant.
• Implement and maintain good manufacturing standards to achieve higher efficiency, productivity and quality.
• Handle supply chain of raw materials, packaging and machinery for new and existing products.
• Create realistic workflows for plant operations to run smoothly.

Requirements:

• Diploma and above
• At least 5 years of production planning and managing production operations experience in a food manufacturing industry.
• Excellent problem-solving skills with good planning, organization and project management skills.
• Familiar with local regulation (SFA, NEA) and F&B certifications (BRC/FSSC22000).

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Responsibilities:

• Checks and accounts for all inventories in the Security Office.
• Records all occurrences of security interest in the log book for the information of the security personnel and management.
• Assists and conducts the necessary on-the-job training for new associates and ensures new associates are supervised according to the company’s standards.
• Fully familiarises oneself with all emergency contingency plans, policy & procedure, manuals etc. and understand the role of the Emergency Response Team (ERT) and the ERT Team Leader and CMT.
• Maintains positive guest and colleague interactions with good working relationships.
• Ensures the Security Officers are at areas of their assignment at all times to look out for any suspicious loiterers or articles.
• Ensures patrol has been carried out in all areas of the hotel, ensuring safety, security and comfort of all guests, hotel personnel.
• Assists the Security & Safety Manager with other adhoc duties.
• Other work scopes will include Concierge/Bell Service & Call Centre due to job re-design

Requirements:

• Able to work 4 days work week (12 hours shift)
• Preferably 1 year in basic security function.
• Ex-police/military personnel would be an advantage.
• Basic Knowledge of fire safety
• GCE ‘O’ level (any discipline)
• Alert, vigilant, assertive, firm and able to project confidence.
• Good communication skills (written & spoken)
• Possess a valid PLRD (SSO or SSS) license
• Well versed in the use of Microsoft Office tools

PARKROYAL COLLECTION Pickering, Singapore is dedicated to providing equal employment opportunities, including individuals with disabilities.

We regret that only shortlisted candidates will be notified.

To create optimum customer satisfaction by providing the highest standard of food quality and presentation according to hotel procedures. Strive to exceed guest expectation and bring the culinary team to greater heights. Always act in a professional manner using the company’s Mission, Purpose and Values.

Responsibilities:

• Execute and oversee the preparation of various pastries, desserts, and baked goods according to standardized recipes. Ensure high-quality presentation and taste of all pastry items.
• Contribute to the development and improvement of pastry recipes. Stay updated on industry trends and incorporate innovative ideas into the dessert menu.
• Maintain high standards of food quality, consistency, and hygiene. Conduct regular inspections to ensure that all pastry products meet the established standards.
• Supervise and coordinate the work of the pastry team. Provide guidance and training to junior pastry chefs and assistants.
• Monitor and manage inventory levels of pastry ingredients. Place orders for supplies to ensure the availability of necessary ingredients.
• Oversee the proper use and maintenance of pastry equipment. Report any malfunctioning equipment and coordinate repairs or replacements.
• Ensure that all food safety and sanitation standards are strictly followed. Implement and enforce proper hygiene practices within the pastry department.
• Coordinate with other kitchen departments to ensure smooth overall kitchen operations. Communicate effectively with the culinary team to synchronize efforts.
• Collaborate with front-of-house staff to address customer inquiries and special requests. Be prepared to discuss and recommend pastry items to customers.
• Ensure compliance with local health and safety regulations and food handling guidelines.
• Stay informed about new techniques, ingredients, and trends in the pastry and baking industry. Attend workshops or training sessions to enhance skills and knowledge.
• Maintains high personal hygiene, dress, uniform, and body language standards, representing the hotel professionally in all situations.

Requirements:

· 1-2 years of working experience in a similar capacity in hospitality industry.

· Diploma, Certificate in Culinary or its equivalent.

· Strong team player with great passion in Pastry.

· Attention to details.

PARKROYAL COLLECTION Pickering, Singapore is dedicated to providing equal employment opportunities, including individuals with disabilities.

We regret that only shortlisted candidates will be notified.

Responsibilities:

• Have the flair and innovation to create new beverage concoctions
• Complete work & side duties, opening & closing tasks for an effective restaurant & bar operation
• Ensure that all reservations are correctly taken and sets the table according to the guests’ request
• Understand requirements and procedures for all meal periods to meet demand and maximize revenue and profit
• Anticipate and meet unexpected wishes and requirements of every guest
• Perform other adhoc duties assigned to by the Restaurant Manager.

Requirements:

• At least 1 year of experience in a recognized hotel/ bar establishment/ independent restaurant
• Min ‘O’ Levels, Diploma in hospitality, degree in any discipline is an advantage
• Good knowledge of food, wine & bar
• High level of adaptability and flexibility
• Proficient in spoken & written English
• Able to perform rotating shift, including weekends and public holidays

JOB SCOPE

• Provide fast, friendly, and efficient service to Guests.
• Acknowledge, greet customers and converse with Guests who approach the Cashier area of the restaurant.
• Process cash, comp, coupon, or credit card transactions.
• Handle all cash transactions by accepting money, comps, coupons, and credit cards and calculating the change accurately.
• Ensure that charges are correct, and that the Guest’s signature is legible.
• Enter particulars of sales and payment into the POS system.
• Account for Guest checks as either used or unused.
• Complete required paperwork when handling comps, coupons and room charges.
• Pre-number all Guest checks in a continuous sequence. The numbers of the Guest checks should be recorded in a control book subject to audit whenever necessary. All unused checks returned should also be recorded.
• Group all cash and credit card checks for the shift and hand them to management at the end of the shift.
• Prepare proper accounting for both the daily cash receipts and cash float.
• Prepare daily cash remittance report.
• Ensure the daily collections received are placed inside remittance envelope and put into Drop-safe with witness.
• Be responsible for all missing checks and the cash balance of the cash register assigned, according to Hotel policies. Handle all overages in accordance to Cashier Variance Procedures.
• Maintain count and balance of bank float at the beginning and end of each shift.
• Record all matters in the logbook and refer to the logbook at the beginning of shift.
• Emphasize good personal behavior as per guidelines laid down in the Team Member Handbook and promote the spirit of teamwork.
• Maintain personal grooming as per property’s procedures.
• Meet the attendance guidelines of the job and adhere to regulatory, Departmental and Company policies.
• Communicate any potential guest issues / complaints to the MOD.
• Clean and always maintain physical work area and perform sidework duties as per the SOP.
• Be able to handle multiple duties at once.
• Involved in training program.
• Maintain high grooming standard following Marina Bay Sands guidelines.
• Attend line-ups with other staff and review all information pertinent to the day’s business.

JOB REQUIREMENTS

• Minimum Secondary school education with ‘O’ Level passes; Diploma in any field is an advantage.
• Minimum 1 year in a guest service / guest contact role, preferably in a hospitality organization.
• Possess food hygiene and safety certification.
• Able to work on rotating shifts, weekends & public holidays.
• Possess a well-groomed, professional appearance.

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore.
Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Description

Master Chef for Turkish Cuisine

Requirement

- Expert in Turkish food.

- Able to speak turkish.

- Managing staffs.

- Creat menus.

- Ordering and buying kitchen supplies.

- Control budgeting.

- Set standards and regulations concerning hygiene and food quality.

- Able to working public holiday and weekend.

Job Responsibilities

• Responsible for handling food and beverage orders and serving guests.
• Provide friendly, excellent service to all guests.
• Assist fellow Team Members to perform preparation and setting up in the restaurants for food service and ensure all available amenities and utensils are properly stocked and inspected prior to service.
• Assist guests on their respective requests, conduct suggestive and up-selling, well-versed in all aspects of the menu.
• Handling all restaurant telephone and email reservation enquiries.
• All other administrative duties in the restaurant

• Able to perform and maintain work safety while pushing an estimated 50kg motorized trolley

Job Requirements

• Minimum Secondary school education with ‘O’ Level passes; Diploma in any field is an advantage

• Minimum 1 year in a guest service / guest contact roles, preferably in a hospitality organization

• Possess food hygiene and safety certification

• Willing and able to work on shifts, weekends and public holidays

• Possess a well-groomed, professional appearance

• Able to carry a tray weighing up to 20lbs

• Able to lift to 10KG without assistance

• Able to push motorized trolley on the floor to serve beverages

• Be the 1st-in-charge and ensure smooth operations of in the turky kitchen
• Responsible for the profit & loss of the kitchen and implement appropriate food cost control measures
• Oversee the daily operations of the kitchen to ensure all dishes are served according to company’s standard
• Supervise and guide the team to foster a positive work environment
• Conduct pre-operational and regular checks of the kitchen
• Control labour through effective manpower scheduling and monitor leave of staff
• Actively involved in hiring process by identifying and selecting candidates for kitchen positions
• Actively involved in staff counselling and propose to management on course of disciplinary action, including but not limited to, termination of employment
• Ensure the kitchen equipment is functioning and arrange for repair when necessary
• Maintain a sanitary environment at the kitchen area
• Ensure that all activities conform to HACCP & 5S requirements

Job Descriptions

• As a Chef De Partie, the incumbent will be working closely with the Sous Chef in contributing towards the delivery of quality food to all guests at a consistent level while demonstrating an understanding of food hygiene and safety in the kitchen to set a good example for all junior chefs in the kitchen.
• The top priority of the Chef De Partie is to ensure that all good production is achieved on a satisfactory level or beyond the service standards.
• The incumbent must assist the Head Chef and Sous Chef in exercising cost controlling to minimise wastage and spoilage of kitchen resources.
• The Chef De Partie has to demonstrate and practice high levels of working hygiene and safety in the kitchen at all times.

Job Requirements

• Degree/Diploma in Culinary Arts / Pastry / Hospitality / Restaurant Management / Restaurant Operations.
• Individuals with 3-5 years of experience in a fine dining restaurant/Michelin-starred establishment.
• Michelin-starred experience is an added advantage.

Working Hours

• 5 days

• Working days & hours: 5 days (8:30am-6pm)
• Salary: Up to $4,500
• Location: will be based on Island and require to be at Bukit some days.

Responsibilities:

• Assist in handling full spectrum of HR and general administrative matters for the department
• Assist with the Recruitment process from job posting, screening candidates to arranging for interviews
• Coordinate and conduct the orientation of new employees, process probationary reviews, employee evaluations and terminations
• Maintain accurate records of staff particulars in the payroll systems, check and report any discrepancies to management
• Physical and E-filing of employees’ P-files
• Process work pass applications, renewal and cancellations and liaise with Ministry of Manpower for work pass related issues
• Monitor attendance and leave records
• Prepare employment agreements, letters and other necessary documents
• Perform any other ad-hoc duties as assigned

Requirements:

• Diploma/Degree in Human Resource Management and/or equivalent.
• At least 3 years of relevant experience

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• Handle the machine and equipment in the factory to ensure they run smoothly and increase efficiency.
• Hands on in the daily operations at the manufacturing plant.
• Implement and maintain good manufacturing standards to achieve higher efficiency, productivity and quality.
• Create realistic workflows for plant operations to run smoothly.
• Consolidate quantitative and qualitative data for reporting and analysis.

Requirements:

• Diploma and above
• At least 3 years of experience in handling machine and equipment in a food manufacturing industry.
• Excellent problem-solving skills with good planning, organization and project management skills.
• Familiar with local regulation (SFA, NEA) and F&B certifications (BRC/FSSC22000).

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Responsibilities

The Front Office Manager assists the Hotel Manager/Room Division Manager in the overall administration and operation of the Front Office department. The Front Office Manager is primarily responsible for providing leadership, supervision, direction for Front Office department in accordance with the Objectives and Quality Standards established by The Clan Hotel; while driving the business to achieve its maximum potential financially and operationally.

• Responsible for the effective, efficient, and profitable functioning of the Front Office department.
• Prepares the short-term and long-term department strategies for onward planning, budgeting, and forecasting together with the Cluster Executive Committee.
• Develops, recommends, and advises the Hotel Manager/Room Division Manager on potential areas for opportunities in pertinence to processes and strategies within the Hotel.
• Champions and guides Front Office department in upholding all aspects of the Brand Experience for The Clan Hotel, ensuring all brand touchpoints are delivered consistently in delivering upon the most memorable experiences for our guests.
• Detailed JD to be discussed during interview.

Requirements

• Diploma in any field
• At least 5 years of relevant experience in a similar capacity
• Team player with positive attitude, enthusiasm and initiative
• Knowledge in Opera System will be advantageous

• Handle the production planning, ingredients & packaging control and supply chain.
• Hands on in the daily operations at the manufacturing plant.
• Implement and maintain good manufacturing standards to achieve higher efficiency, productivity and quality.
• Create realistic workflows for plant operations to run smoothly.

Requirements:

• Diploma and above
• At least 3 years of production planning and managing production operations experience in a food manufacturing industry.
• Excellent problem-solving skills with good planning, organization and project management skills.
• Familiar with local regulation (SFA, NEA) and F&B certifications (BRC/FSSC22000).

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

• Handle the machine and equipment in the factory to ensure they run smoothly and increase efficiency.
• Hands on in the daily operations at the manufacturing plant.
• Implement and maintain good manufacturing standards to achieve higher efficiency, productivity and quality.
• Create realistic workflows for plant operations to run smoothly.
• Consolidate quantitative and qualitative data for reporting and analysis.

Requirements:

• Diploma and above
• At least 3 years of experience in handling machine and equipment in a food manufacturing industry.
• Excellent problem-solving skills with good planning, organization and project management skills.
• Familiar with local regulation (SFA, NEA) and F&B certifications (BRC/FSSC22000).

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

• Manage the manufacturing plant operations from warehousing, production, quality control, purchasing and maintenance.
• Hands on in the daily operations at the manufacturing plant.
• Implement and maintain good manufacturing standards to achieve higher efficiency, productivity and quality.
• Handle supply chain of raw materials, packaging and machinery for new and existing products.
• Create realistic workflows for plant operations to run smoothly.

Requirements:

• Diploma and above
• At least 5 years of production planning and managing production operations experience in a food manufacturing industry.
• Excellent problem-solving skills with good planning, organization and project management skills.
• Familiar with local regulation (SFA, NEA) and F&B certifications (BRC/FSSC22000).

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

For an upcoming new cocktail bar live music restaurant.

Roles & Responsibilities

Chefs work with other kitchen staff to ensure that your kitchen runs effectively, and they have to experience at ensuring food quality and maintaining kitchen equipment. Other duties and responsibilities that every Chef has include:

• To cook varieties of local and thai fusion food.
• Good in creativity and a keen sense of taste and smell.
• Ability to interact with management, outlets manager and assistant manager, co-workers, members and public to promote a team effort and maintain a positive and professional approach.
• Able to follow company SOP.
• To keep up with cleanliness and hygenie measures.
• Ensure compliance to regulatory of food safety, quality, health and hygiene standards at all times.
• Basic knowledge of safety measures.
• Any other ad hoc duties specified by the Restaurant Manager or Supervisor.
• Ensure great presentation by dressing dishes before they are served.
• Keep a sanitized and orderly environment in the kitchen.
• Ensure all food and other items are stored properly.
• Check quality of ingredients.
• Monitor stock and place orders when there are shortages, when needed.
• Actively participatein the kitchen training, including on the job training and support junior staffs and trainess in the development.
• Adhere company rules.
• Able to work well in a team, Team player.
• Preferably to have completed Food & Hygiene Course. (Keen applicants who has not attend the course will be sent for the Food & Hygiene)
• Staff meal provided.
• Break included.

Position title : Kitchen Crew

Location: Islandwide

Working Days: 5.5 days, Offday on Saturday or Sunday

Working hours : 44 Hour per Week

[weekdays schedule]

7:00am -4:00pm

8:00am- 5:00pm

12:30pm-9:30pm

[weekends schedule]

8:30am-4:30pm

Kitchen Jobscope:

- Takes care of daily food preparation and duties assigned and to meet the standard and the quality set by the restaurant

- Follows the instructions and recommendations from the immediate superiors to complete the daily tasks.

- Responsible to supervise junior staff

- Able to estimate the daily production needs and checking the quality of raw and cooked food products to ensure that standards are met.

- Ensure that the production, preparation and presentation of food are of the highest quality at all times.

- Ensure highest levels of guest satisfaction, quality, operating and food costs on an ongoing basis.

- Knowledge of all standard procedures and policies pertaining to food preparation, receiving, storage and sanitation.

- Full awareness of all menu items, their recipes, methods of production and presentation standards.

- Follows good preservation standards for the proper handling of all food products at the right temperature.

- Personally responsible for hygiene, safety and correct use of equipment and utensils

- Consults daily with Head Chef on the daily requirements, functions and also about any last minute events.

- Should be able to set an example to others for personal hygiene and cleanliness on and off duty.

Responsibilities:

• Build and maintain strong relationships with clients/customers.
• Demonstrate expertise in wine and cocktail preparation, including handling.
• Contribute to basic food preparation and duties, primarily bar snacks.
• Oversee purchasing and receiving procedures to ensure optimal quantity, quality, and price.
• Address member and guest complaints and feedback effectively, advising the duty manager on appropriate corrective actions.
• Perform any other duties as assigned by management.

Requirements:

• Minimum 3 years of relevant experience in F&B establishments focusing on wine or cocktail
  • Working knowledge of wine (regions, grape varietals, taste notes)
  • Working knowledge of classic cocktail recipes and preparation
• Possess a keen learning mindset, be self-motivated, independent, and capable of working efficiently under tight deadlines and pressure.
• Vibrant personality, demonstrates effective bilingualism, strong presentation skills, and a keen eye for detail.
• Some experience in back-of-house operations

Remuneration Package:

•Competitive Salary & Benefits Package

•Eligible for annual performance bonus

•Clothing allowance

•5-Day Work Week

About MARK by TWP:

Designed by award-winning design studio HASSELL, the brains behind some of Singapore's most stunning spaces, MARK is a private lounge tucked behind a hidden door in Capital Tower. This elegant space is designed as a calm, exclusive haven for high-powered executives.

Additionally, the business club caters to special occasions and exclusive events.

Mark offers a discreet, well-appointed space for meetings, work, or simply enjoying drinks. The intimate yet elegant space features plenty of wood, locally-inspired detailing, and custom-made furniture, creating a luxurious yet cozy atmosphere that C-suite members might appreciate.

•https://www.thepeakmagazine.com.sg/lifestyle/mark-the-work-project-hassell/

•https://www.lifestyleasia.com/sg/living/design-and-interiors/the-work-project-launches-mark-singapores-latest-private-members-club/

Our restaurant is looking to hire a new cook who will be responsible for preparing awesome dishes for our guests. Duties will include prepping meals by weighing, measuring, and mixing ingredients, cooking meals, checking ingredients for freshness, and arranging and garnishing the dishes. You will also be in charge of ensuring that the kitchen and equipment are properly cleaned and maintained.

To be successful in this job, you will need thorough experience with hot and cold food preparation. Culinary school education is preferred, and prior experience in a related position is an advantage.

Restaurant Cook Responsibilities:

• Preparing awesome meals for our customers.
• Weighing, measuring, mixing, and prepping ingredients according to recipes.
• Steaming, grilling, broiling, baking, or frying meats, fish, vegetables, and other ingredients.
• Checking food and ingredients for freshness.
• Arranging and garnishing dishes.
• Working well under pressure and within the time limit.
• Ensuring that the kitchen area, equipment and utensils are cleaned.
• Helping lead and inspire our kitchen staff with the restaurant manager.
• Wowing our guests with amazing dishes.

Restaurant Cook Requirements:

• High school diploma or equivalent preferred.
• Culinary school 2-4 year degree or foreign equivalency preferred.
• Prior experience in related food and beverage service and food preparation positions.
• Thorough experience with hot and cold food preparation.
• Good working knowledge of accepted sanitation standards and health codes.
• Ability to use slicers, mixers, grinders, food processors, etc.
• Able to handle work in a fast-paced environment.

JOB RESPONSIBILITY

• A good understanding of all the various diets available and its suitability for each patient
• Checking diet chit for accuracy before serving to patient
• Daily changing of water jugs and cups for patients
• Ensure diet chit and patient details are tally
• Take meal order, serve meal and clear food trays for the patients and at stimulated time
• Clean patient refrigerator weekly and ensure all food store in the refrigerators are labelled
• Check and record all refrigerators’ daily temperatures. Alert supervisors if the temperatures are not within the ideal range
• Daily upkeep patient pantry to ensure they are clean, tidy and organized
• Liaise with kitchen to ensure adequate supply of condiments supplies in the pantry
• Check and discard all expired food
• Wipe and clean patients’ tables before and after meal
• Upkeep ward food trolleys
• Comply to all service quality, infection control, health and safety requirements
• Follow every instruction on infection control and wear the appropriate personal protective safety (PPE) at all times.
• Undertake duties or improvement projects assigned by superior.

JOB REQUIREMENT
- Basic command of English (Able to read & Communicate effectively)
- Able to commit shift work (Morning Shift)
- Able to commit rotational working days
- Customer-Service Oriented
- Able to cope and function under face-paced environment

- Basic IT knowledge


Join us today at ISS! 1 daily meals on-site will be provided and will be providing full coverage of trainings which you will have a valid food hygiene certification and be ready to excel and perform in Healthcare Food Services industry!

Call in at 9272 2196 to get the first hand information with us!

Job Summary-

The role of the Bar/Restuarant Floor Manager is to drive sales, ensure seamless daily operations of the outlet, staff efficiency and customer care.

Duties and Job Description-

- Manage all F&B and day to day operations within budgeted guidelines and in line with Employees Only Singapore’s standards and protocols.

- Preserve excellent levels of internal and external customer service.

- Identify customer needs and respond proactively to all their concerns.

- Upholding company standards and policies.

- Creating a welcoming and hospitable environment for all incoming guests.

- Lead F&B team by example.

- Managing and training F&B Team.

- Upholding and executing company policies and procedures.

- Provide two way communication with the team and nurture an ownership environment with emphasis in motivation and teamwork.

- Comply with all health and safety regulations

- Keeping clear communication with the head of security on duty.

- Reporting all major incidents to general manager immediately.

- Executing all ad hoc/administrative duties as required.

- Creating a memorable EO Experience!

Job Requirements:

• At least 3 years in high volume Food & Service Operations.
• Possess effective management skills.
• Good command of spoken English.
• Ability to work under pressure.
• PC literate with knowledge of Excel and Word.

JOB PURPOSE:

Maximize guests’ satisfaction and retention by meeting their unique needs in a timely and responsive manner.

ACCOUNTABILITIES:

1. Handle the check-in and check-out of guests including the processing of their reservations and rooming at the unit level.

2. Handle all guest requests during their stay.

3. Handle all front desk cashiering duties.

4. Organize and implement guest programs/plans that meet guest needs and interest.

5. Assist in handling all reservations activities including the conduct of site inspections and the closure of sales deals as required.

6. To maintain flexibility to perform other duties and projects as required and deemed necessary to support the Hotel’s overall business objectives.

KNOWLEDGE / QUALIFICATIONS:

1. Minimum GCE ‘N’ or ‘O’ Level.

2. Minimum 1 year experience in the same capacity.

3. Able to work shifts, including evenings, weekends and public holidays.

SKILLS:

1. Good customer service skills.

2. Good problem-solving skills.

3. Good computer literacy.

About the Role

You will be part of the Business Development department, responsible for formulating and executing tenant leasing strategies and building strong tenant relationships within Food court/Coffee Shops.

Highly sensitive to what is happening in the food industry market, you will be able to identify market trends, and capitalize on opportunities to secure new tenancies. By engaging tenants on regular performance discussions, you gain deep understanding of customer needs, business direction and future growth plans with regards to space requirements.

You will report to the Head of Business Development to:

Responsibilities:

1. Source and explore potential food tenants both locally & abroad (including new start-ups) for partnership and development through site visits and/or cold calling.
2. Partner and help existing talented tenants/hawkers with passion to grow and expand operations within the food court chain.
3. Track and analyse the sales performance of tenants.
4. Plan and implement the tenancy mix. Being able to identify suitable tenants that fit into the desired tenant mix. Constantly strengthen and refresh food mix with new and exciting food concepts.
5. Lease management and administration.

Requirements:

1. Diploma / Degree in Business, Real Estate or related fields with minimum 2 – 3 years of relevant working experience in tenancy management and leasing.
2. Possess solid presentation skills, proficient in MS Office applications.

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

ABOUT THE ROLE:

Reporting to the Operations Manager (OM) / General Manager (GM), the role will embark on an exciting journey as part of the Operations Team. In this role, individuals will be provided with opportunities to learn about the management of foodcourts and coffeeshops.

REPORTING LINE:

• Operations Manager (OM) / General Manager (GM)

DUTIES AND RESPONSIBILITIES:

Operations

• Led a team of Senior / Foodcourt Manager in achieving sales targets and overall performance of outlets
• Provide guidance to Senior / Foodcourt Manager and F&B Supervisor to maintain smooth daily operations of the Foodcourts and Coffeeshops
• Ability to lead and set directions as well as provide guidelines to the operation team according to company SOPs and operational workflows.
• Maintain good working relationships with landlords, relevant authorities/ agencies, and stall tenants.
• Assist inspectors of relevant authorities/ agencies such as NEA, SFA and Civil Defense during outlet inspection and follow-up actions.
• Liaise with landlords on building matters, joint promotions and events.
• Responsible in marketing of food stalls to tenants and ensure outlet’s prompt collection of rental from tenants
• In-charge for lease renewal agreement, negotiate and follow-up on terms of lease with stall tenants.
• Responsible for sourcing qualified tenants / food types to fill up vacant stalls and to ensure that all vacant stalls are filled
• Propose activities according to market needs.
• Take immediate and appropriate collection/legal actions for recovery of debt (e.g. Stall rental etc.) and minimise credit losses
• Able to handle daily sales settlement
• Work with Business Development and Project to identify potential new business opportunities, sites, source, build and renovate
• Responsible for the financial and operational performance of the Foodcourt and Coffeeshop of designated area
• Work with senior management and financial team on outlets’ budgets.
• Establish overall business plans and provide regular reports on area performance, sales and financial budget analysis to senior management
• Provide solutions to improve the bottom line to outlet’s Profit and Loss.
• Maintain and improve established quality and service standards
• Develop employees by providing ongoing feedback for operational improvement and establishing performance expectations
• Maintain good working relationships with landlords, relevant authorities/ agencies, and stall tenants.
• Conduct regular checks on the hygiene, service standards and quality of products, and provide feedback internally and to stall tenant.
• Ensure selling prices of stalls according to agreements.
• Assess and provide evaluation of stall tenants' performance.
• Supervise and provide guidance to stall tenants and cleaning contractors to provide high quality of service and achieve housekeeping excellence.
• Conduct weekly and monthly outlet’s meeting
• Ensure M&E works according to schedule.

Administration

• Review staff performance and provide recommendation on staff confirmation, promotion and training to enhance their work performance.
• Handle disciplinary issues, grievances, disputes and work tension among the team.
• Handles the termination procedures as per company’s guideline.
• Effectively communicate company policies and procedures to team members, and stall tenant etc.
• Accountable for outlet float money, petty cash and daily sales collection.
• Responsible for ensuring stall tenants’ daily sales received, are correct and being bank in.
• Timely submission of outlet reports.
• Prepare and submit monthly reports to Senior Management.
• Ensure proper cost control on all expenses according to budget.
• Carry out necessary actions against stall tenants and contractors for non-conformance in service, housekeeping and agreements.
• Any other assigned tasks

JOB REQUIREMENTS:

• With passion in working F&B industry and its operational processes.
• Diploma in F&B, supply chain or related disciplines
• Minimum 5 years’ experience in Foodcourt operation
• Basic computer literacy including Microsoft Office and Google Suite
• Must possess Class 3 license

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279