Total 29,252 F&B / Tourism / Hospitality job vacancies

Job Descriptions

• Assist in implementation and management of food safety (HACCP & ISO 22000) & quality assurance programmes in Central Kitchen & outlets (local & overseas)
• Training of staff in Standard Operating Procedures (SOPs), food hygiene and food handling techniques
• Assist in QA testing programme and new product development
• Conduct regular inspections
• Conduct investigations on customers’, outlets’ and Central Kitchen’s feedback
• Ensure all SOPs are adhered to at Central Kitchen & outlets
• Liaise with vendors/contractors on maintenance matters pertaining to food safety/QA issues

Job Requirements

• Minimum Diploma in Food Science & Technology or related field
• Preferably 3 years of working experience in the QA field in the F&B industry
• Bilingual in dual language (Mandarin & English) for communication associate.
• Highly motivated, meticulous and takes initiative

Primary Responsibilities

· Manage the operations of the social and recreation activities pool, gym, multi propose room, fitness studio, Business Centre and Members Lounge/Events venue.

· Drive the team to meet and exceed agreed revenue targets through a creative approach to delivering creative and interesting programs (e.g., swimming, fitness, tennis, lifestyle, etc).

· Recruit, Manage, Lead, coach and train team members for continuous developments through Daily Summary, monthly departmental meetings, one on one, and organized scheduled trainings.

· Assist in developing and initiating adult and children activities and events.

· In charge of maintenance and cleanliness of all the Pool’s umbrella, sun-bed and cabana including Gym, Tennis Courts, Golf Putting Course, Multi-Purpose Room and Fitness Studio.

· Achieve the Social & Recreation Club's annual budget and be accountable for maintaining and operating within financial targets as well as net movement.

· Ensure members and guests receive friendly and consistent personalized service from all team members.

· Ensure that government health and safety regulations are complied with at all times and the club rules are observed by members, clients and guests.

· Responsible to ensure that facilities are compliant with the safe management measures or other regulations aligned with governments initiative or requirements.

· Regularly monitor all equipment for the proper functioning in the Social and Recreation facilities and fitness club area to ensure maximum guest satisfaction and safety.

· You are required to demonstrate leadership quality and initiative in all areas.

· Any other duties as assign as and when by the management.

JOB REQUIREMENTS

· Must have minimum of 2-years management or supervisory experience.

· Able to commit to 5 day’s work week including weekends.

· Must be able to occasionally work outdoors.

· Excellent organizational and planning skills.

· Be able to work with children.

· Computer literacy is a must including Microsoft and Google applications and Online Booking systems.

· Bachelor Degree or Diploma in Hospitality or Sports Management is preferred.

· Certification in First Aid/AED is an advantage

• MNC
• 5-day work week
• Permanent position
• Familiarity with Singaporean employment laws and regulations
• Experience within food/fast moving consumer goods (FMCG)/beverage industry will be preferred

Our client, a leading quality food provider and wholesaler, is looking for an experienced leader to join their growing business as HR Manager.

RESPONSIBILITIES:

HR Planning

• Work closely with managers and supervisors to understand individual team needs and challenges with respect to skills and resources.
• Maintain a close understanding of the team structure, in order to provide support and advice in times of people and business change.
• Emphasize productivity improvement for business profitability.

Recruitment

• Utilize effective recruitment and selection strategies.
• Develop innovative and creative alternatives to identify potential candidate pools.
• Work with managers to ensure that suitable internal or external candidates are recruited for specific positions as required.
• Maintain a clear pathway for internal recruitment and promotion.
• Maintain internal communication of vacancies and appointments.
• Maintain candidate pool records for future reference.

Onboarding

• Execute all new employee records including Employment Agreements, signed position descriptions and employee handbook.
• Follow through on new appointments to receive the appropriate induction program, coordinated by respective manager.
• Ensure probation reviews are completed for all new employees with a confirmation period.

HR Systems

• Ensure all employee records are maintained including any changes to employment agreements, documented salary review, promotion and updated signed position descriptions.
• Maintain personal file records with respect to skills and training undertaken by the employee.
• Ongoing legal compliance with the relevant legislation including right to work and visa validity.
• Monitor time and attendance records and identify any concerns at an individual or team level.

Employee Development

• Work closely with Managers and employees in target teams to:
• Identify standout performers with potential for career advancement.
• Map career path options for all employees.
• Identify gaps in skills matrix, and offer solutions (training, secondment, etc.).
• Support senior managers to implement development plan for team leaders and supervisors.

Learning & Development

• Work with the team manager and HOD to identify annual training needs analysis.
• Coordinate delivery of training programs.
• Implement company wide L&D programs around the key themes of leadership development, effective management practice, communication excellence and teamwork.

Management Support

• Support and foster a management culture of accountability and performance.
• Ensure position descriptions and standard operation procedures are in place at all times.
• Ensure that managers are on track with annual performance appraisals for all employees.
• Manage employee feedback (formal and informal systems).
• Support the manager to address and resolve productivity and team performance concerns.
• Ensure any potential serious grievance is promptly communicated to appropriate management, and best practice handling of the situation follows policy and procedure.
• Actively promote safe work practices and compliance with all designated policies.

Disciplinary & Termination

• Ensure Code of Conduct policies and processes are applied consistently and fairly.
• Address formal disciplinary issues and termination whenever necessary.

Compensation & Benefits

• Utilize external resources, candidate interviews, employee surveys and exit interviews to maintain clear understanding of market remuneration in line with employee capability and role requirements.
• Ensure managers have clear understanding of market remuneration as pertains to their team.

Privacy and Data Security

• Ensure all personnel, payroll and other files are secured at all times.
• Uphold complete confidentiality and data security.

REQUIREMENTS:

• Diploma/Bachelor’s degree in Human Resources, Business Administration, or related disciplines
• Minimum 5 to 7 years of experience in full spectrum of Human Resources function
• Proven experience as an HR Manager or in a similar HR leadership role
• Familiarity with Singaporean employment laws and regulations
• Experience within food/fast moving consumer goods (FMCG)/beverage industry will be preferred
• High competence in stakeholder management

OTHER INFORMATION:

• Location: West
• Working hours: Monday to Friday, Office Hours
• Salary: Salary will commensurate according to experience & qualifications.
• The Company strives to achieve employee satisfaction and provides a conducive working environment, attractive incentives, and remuneration to all staff.

HOW TO APPLY:

Interested candidate, please submit your updated resume in MS WORD Format to Florence Pang Rou Jing (R23118044) :

Email – [email protected]

or call your Friendly Consultant, Florence at 6590 9906 or WhatsApp 8655 6810 for a confidential discussion.

Please click “Apply Now” button to submit.

Please indicate the below information in your resume:

• Current & Expected salary

• Reason(s) for leaving

• Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence. By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

• Complete tasks assigned by the Manager accurately and efficiently.
• Responsible for opening and closing.
• Ensure smooth daily operations with compliance to hygiene and safety standards.
• Manage duties such as stock take, administration and training.
• Assist in handling cash flow and cashier.
• Serving food and beverage with pleasant and efficient service to customers.
• Suggest and recommend menu choice to customers.

Requirements:

• Degree/ Diploma in Business Studies / Hospitality / Culinary or related studies.
• Preferably with F&B experience.
• Take pride in customer service and able to perform in a team.
• Able to lead, manage and motivate the team.
• Willingness to work in a fast pace environment, weekend and public holiday.
• Able to work 6 working days per week.
• Customer service oriented and able to communicate with all level.

Interested candidates, kindly send in your detailed resume with a recent photo in Ms Words format.

We regret that only short listed candidates will be notified.

Uni Recruit (Singapore) Pte Ltd / EA Lic: 17C8871

Summary:

• Up $2700 basic base on exp. + AWS + 2-3months performance bonuses + yearly salary increment
• Working location: Novena
• Working hours : 5 days a week including weekends, 8 hours a day with staggered shifts between 5am to 7pm

There will be transport pick up provided at nearest available location if working hours falls beyond public transport operating hours

Job Scopes:
• Coordinating and ensuring smooth running of F&B services for in-patient meals and in-house events in the hospital
• Taking/compiling meal orders for private and special diet patients
• Ensuring all food trolleys are heated prior to dishing of meals, and dispatching meals to the wards timely and correctly
• Attend and resolve patients 'complaints, and tabulate patient’s feedback for management review

Requirements:
• Prior F&B experience will be advantageous
• Competent in MS Words, outlook and Excel
• Good Communication and interpersonal skills

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Gao Shan (Jane)

Registration Number: R23118568

EA License No: 06C2859 (MCI Career Services Pte Ltd)

Job Responsibilities

- Oversee financial planning and business performance analysis, including budgeting, forecasting, cash flow, investment and risk management activities.

- You will ensure the accuracy of financial statements and adhere to corporate reporting timetables. You will also assist in implementation of management and administrative financial systems to provide structure for sustained business growth.

- To ensure compliance with established financial processes, local compliance requirements, financial reporting and review of revenue, expenditures, asset management, tax, management reporting and administration.

- You will be responsible for the implementation of finance strategies and objectives. You will manage and liaise with external auditors and tax agents.

-You must possess the knowledge to evaluate the company's P&L and also plan for effective finance strategies.

Requirements

- Possess a degree in accounting or finance with at least 10 years of relevant experience.

- Prior experience from the F&B industry is an advantage.

- Have a strong understanding in inventory management and costing.

- Possess strong communication and presentation skills.

Job Responsibilities

- Ensure cleanliness of the food shop, all equipment, tools and physical building surfaces.

- Manage invoices & receipts for all stocks.

- Coordinate with suppliers on orders and deliveries.

- Handle cash, inventory and prepare nighty closing reports.

- Provide customer service that is fast and friendly.

- Adhere to all food hygiene standard and procedures.

- Supervise and arrange staff work schedule according to needs.

- Any duties which may be assigned from time to time.

Requirements

- Min 2 years of relevant experience

- Must prepare to work during weekends, public holiday and overtime as and when required.

- A positive work attitude and willingness to learn and contribute

- Good interpersonal and communication skills

- Strong leadership with good people skills

- Able to work under pressure and in a fast-paced environment

- Able to handle work professionally, independently, and efficiently.

Our client is a Global MNC, one of the leading players in the Manufacturing sector. Due to business needs, they are now recruiting a Mechanical Engineer to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities:

• Develop strategies on preventive maintenance procedures for the upkeep of company’s plant equipment
• Assist in scheduling the necessary maintenance for company’s production equipment
• Analyze equipment breakdowns, troubleshoot issues, and coordinate any urgent repairs required
• Collaborate with the company’s various engineers to optimize equipment performance and prolong its lifespan
• Monitor and manage maintenance expenditures, overseeing budgets for the company’s equipment enhancements/replacements
• Provide guidance/training to junior staff on equipment and maintenance operations
• Contribute to project planning/execution for equipment installations or upgrades, coordinating the necessary resources and materials
• Assist in the necessary equipment qualification/validation processes for company’s new projects, including walkdowns, commissioning, and qualification activities
• Draft job aids, standard operating procedures (SOPs), and conduct root cause analysis and equipment reliability investigations when required
• Supervise and liaise with various external stakeholders for the company’s projects
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in Mechanical Engineering or other relevant field of studies
• Minimum 5 years of relevant working experience in a plant environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

Job Description

• Usage of band-saw machine to cut frozen meat.
• Cleaning and maintenance of working tools / equipment to maintain a sanitary work environment.
• Follow the instructions of the supervisor to participate in daily production operations.
• Assist in production line by preparing raw materials into ready ingredients.
• Assist in sorting and packaging of processed food.
• Generate product labelling ensuring accuracy.
• Observe and maintain safety levels with particular attention to machinery and electrical equipment.
• Follow standard working methods, quality procedure, process and safety guidelines.
• Perform other ad hoc duties instructed by immediate superior.

Requirements

• WSQ Certification in Food Safety and Hygiene.
• Prior Working Experience in a Food-Related Industry.
• 1 Year Prior Working Experience with a Band-Saw.
• Familiar with food handling and handling process.
• Must be physically fit and strong as the job requires carrying of stocks and long hour standing environment.
• Able to work in a fast-paced environment.
• Able to work independently if required with minimum supervision.
• Willing to work in Tuas area.
• 5 Day Work Week. Able to work on Public Holiday if needed.

Reports directly to the Managing Director and is responsible for overseeing the day to day operations of the Food and Beverage outlets, assuring that restuarant service standards are met and customer expectations exceeded.

RESPONSIBILITIES:

• Design attractive menus.
• Develop a relationship with regular customers.
• Follow food and safety regulations.
• Order food supplies for the kitchen.
• Ensure that customers are satisfied with food and service.
• Assist with marketing events.
• Create restaurant policies.

Kotuwa is awarded by Bib Gourmand from Michelin. We are seeking a Chef De Partie to join our big family. With an emphasis on a lively, modern and casual vibe that focuses on Sri Lankan cuisine.

The Chef de partie is responsible for food preparation, maintaining consistent standards whilst helping chefs to develop menu’s, you will assist the head chef and sous chefs with the successful running of the kitchen ensuring all recipes are followed along with food practices to ensure guest satisfaction across the estate

Job Description

• In charge of the daily mise en place and ordering for the assigned section.
• Carry out given recipes and instructions with precision and speed.
• Ensure strict health and hygiene practices.
• Cleaning, organize and taking care of kitchen equipment as per instruction manuals
• Receiving of stock and stock rotation.
• Monitoring food portion and waste to maintain profit margin.
• Preparing staff meal on rotational basis
• Adhere to the schedule set by Sous Chef or Head Chef
• Following safety and precautions in all daily activities (carrying heavy load, sharp objects, hot objects etc.)

Job Requirement

• Nitec / Higher Nitec/ Diploma in Culinary Arts or equivalent.
• Minimum with 1 to 3 years of relevant experience as a Demi Chef or Chef De Partie cook in a casual restaurant.
• Excellent use of various cooking methods, ingredients, equipment and processes
• Able to multitask and work efficiently under pressure
• Good communications skills
• If you have a Food & Hygiene certificate will be an added advantage.
• Only Singaporean

Staff Benefits

• Good Basic Salary + Birthday Leave + Staff Discount
• Staff meals will be provided
• Comprehensive Medical & Dental Insurance Coverage
• 5 days work week (Work-Life Balance ) + Good Career Progression

Responsibilities:

• Troubleshooting Kitchen Equipment Machine.
• Perform Preventive maintenance for Kitchen Equipment Machine.
• Provide guidance on operates of kitchen equipment.
• To ensure tooling available when needed.
• Ensure necessary spare parts are always on site.

Requirement

• Worker is a critical thinker and able to work in teamwork environment.
• Customer oriented, polite, and willing to learn
• Having basic knowledge in Mechanical & Electrical Engineering, Mechatronics.
• Able to work on Weekend and Public Holiday.

• Planning and designing menus for eating establishments
• Calculating costs and liaising with suppliers
• Directing kitchen operations and managing kitchen staff
• Overseeing the food preparation, cooking and cleaning processes
• Delegating tasks and resolving issues as they arise
• Ensuring compliance with hygiene and health and safety regulations
• Liaising with the general manager to ensure operations run smoothly
• Ensuring all ingredients are fresh and meet quality standards

Responsibilities:

• Involve in kitchen operations from food preparation to final production
• Set up workstations with all needed ingredients and cooking equipment
• Prepare ingredients to use in cooking (chopping, peeling vegetables, cutting meat etc)
• Ensure kitchen cleanliness, and hygiene standards are maintained
• Manage kitchen stock for daily operation and food cost control
• Ensure kitchen stock keep fresh and follow FEFO (first expired first out) standard
• Assist on month-end stock take
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to perform spilt shift, work on weekends and public holidays
• Have initiative and hardworking with positive attitude to learn and contribute
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

Responsibilities:

• Uphold the standards of food presentation, production, and portioning
• Maintain daily mise-en-place and prepare ingredients
• Have full knowledge of all menu items, daily highlights, and promotions
• Keep up to date with the new products, recipes, and preparation techniques
• Perform day-to-day kitchen activities efficiently
• Ensure compliance to Company Standard Operating Procedure (SOP) as well as the cleanliness and sanitation
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to perform spilt shift, work on weekends and public holidays
• Able to work independently and lead a team of kitchen staff
• Have initiative and hardworking with positive attitude to learn and contribute
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

a) In charge of all kitchen operations

b) Plan and direct food preparations and culinary activities

c) Handling of all customer requirements and complain issues

d) To abide the Company's rules and regulations

e) Order and maintain inventory of food and supplies

f) Monitor sanitation practices and follow kitchen safety standards

g) Any other ad-hoc assignments

-Perform on stage in front of a live audience

-Deliver performance smoothly and perfectly

-Attend rehearsals and confer with other band members

-Arrange for musical instruments or props to arrive at gigs

-Interact with customer

-Memorize lines or musical notes

-Team working

-Interpret music perform in a production

Ginza Sushi Ichi, one Michelin star Japanese fine dining restaurant in Orchard area is seeking servers to join our award-winning team. Experience is not a must as training will be provided, but will be an added advantage.

Successful applicants will be entitled to the following employee benefits:

• Competitive salary.
• Generous monthly incentive upon hitting sales targets.
• Daily meal allowance.
• Substantial tips.
• Medical reimbursement.
• Relaxed working environment.
• 6 days work week with 2 additional off-in-lieu per month.
• 2 hours meal break.
• Uniform provided with laundry service.

Interested candidates, please apply directly with your CV.

We are now expanding our team and are looking for a captain to join our enthusiastic and passionate team at the three Michelin starred Restaurant Zén.

Zén is the sister restaurant to Frantzén in Stockholm. The tasting menu is carefully curated and based on both local and world-class delicacies. Guest can expect the finest ingredients sourced from the region and beyond. The gastronomic experience spans three floors in a classic shophouse building in downtown Singapore.

The successful candidate:

Has at least 3 years of experience within a Michelin star environment.

Will be expected to provide the highest levels of service to our guests and gain extensive knowledge of our food and drink menu.

Has excellent communication skills and enthusiasm for delivering first class service and a willingness to learn are essential in this role.

Is a team player and assist throughout the restaurant by ensuring that every opportunity to give high-quality service is completed. Teamwork is essential and required by all our staff.

Our goal is to collaborate with talented Restaurant Professionals and offer opportunities to learn and grow within the profession.

Join us and be part of our Front of house team.

• To lead, execute and manage daily operations to achieve daily / monthly targets.
• Building and maintaining relationships with guests.
• Attend and resolve guest feedbacks or complaints.
• Ensure duty roster is efficiently planned according to operations requirement and manpower budget.
• Keep track of sales performance by identifying and analyzing the sales numbers.
• Lead and motivate staff in achieving sales targets.
• Enforcement of hygiene regulations and upkeep of the restaurant cleanliness.
• Conduct regular training for staff.

Brief description of the Restaurant

First opened in 2012, Baker & Cook is Singapore’s only true artisan bakery & foodstore. Our bakery products are hand-crafted and made with time honoured processes with honest ingredients. Baker & Cook is the creation & pride of celebrated Global Baker, Dean Brettschneider.

Job Descriptions

• Daily production of pastry products in accordance with specifications from recipes
• Maintain highest quality and consistent products standards
• Ensure safe and proper use of equipment at all times
• Maintain a high standard of cleanliness in and around workstation and strictly abide with health/sanitation regulations
• Any other ad-hoc duties base on operational needs

Job Requirements

• Certificate in Pastry Skills or its equivalent
• Preferably 1 year of pastry experience
• Training will be provided for those who have got no experience but have passion for everything Pastry
• Ability to work independently as well as in a team
• Able to work on weekends/public holidays

Benefits

• GP, dental, birthday vouchers, staff discount, employee meal

Working hours

• 5 days work week; outlet operation hours: 7am - 10pm

Job Descriptions

• Responsible for developing, and implementing strategies, including the food and beverage program, to improve the profitability of the bars. Oversee the entire staffing process, ensuring the restaurant is adequately and efficiently manned
• Develop a budget and evaluate business financial performance
• Prepare detailed weekly, quarterly, and yearly business performance reports
• Work with a reporting Outlet Manager to develop operational strategies and execution to ensure the bars continue to meet brand and service guidelines
• Work with Executive Chef to improve and maintain food offerings that would boost brand and profitability strategies
• Plan, evaluate and optimize operations to be efficient and cost-effective on expenses
• Develop sales processes, routines, and metrics to measure the effectiveness of the team
• Be hands-on when needed to review existing organizational efficiency
• Research and develop opportunities and plans, understanding market requirements, identify market trends in F&B and bar scenes, and suggest improvements to achieve the company's goals
• Establish new business plans and teams to develop business opportunities with new potential customers
• Guide other departments in the bars (security and maintenance) to ensure a safe and clean environment
• Constantly reassess staff performance indicators and provide feedback to management and team

Job Requirements

• At least 5 years relevant experience
• Bachelor’s degree in hospitality management or business administration.
• Oversee and manage the outlet’s P&L by meeting monthly sales target.
• Develop and establish a financial budget and plan.
• Resilient and ability to perform under pressure. Excellent communications and interpersonal skills
• Preferably with setting up of outlet experience.
• Establish and maintain relationships with customers.

Benefits

• Health benefits
• Performance bonus-Monthly incentives
• Professional development opportunities
• Meal discounts and complimentary meals
• Uniform allowance
• Employee recognition program
• Team building activities.
• Employee referral program (Terms & Conditions apply)

Brief description of the Restaurant

Management Trainee for an Exclusive Vegan Omakase Sushi Restaurant in Singapore

Job Descriptions

We are an upcoming exclusive vegan omakase sushi restaurant in Singapore, with a unique concept and a vision to achieve Michelin star recognition.

Our establishment is not just a restaurant; it's an experience, a journey of flavors, and a testament to the art of vegan cuisine.

# Role:

• We are seeking a passionate and dedicated person who will be the heart and soul of our establishment, ensuring every guest leaves with a memorable experience.

# Key Responsibilities:

• Rotate through various roles within the restaurant to gain a comprehensive understanding of operations.
• Participate in training sessions to develop skills in customer service, staff management, and restaurant administration.
• Assist in daily tasks, including serving customers, managing reservations, and coordinating events.
• Learn and implement the restaurant's policies and procedures.
• Collaborate with different departments to gain insight into the overall functioning of the establishment.
• Shadow and support managers in decision-making and problem-solving.
• Contribute innovative ideas and suggestions for improvement.
• Prepare for a leadership role by acquiring knowledge and skills essential for restaurant management.

Job Requirements

• 1~2 year of Related experiences
• Passion for the restaurant industry and a strong interest in vegan cuisine.
• Excellent interpersonal and communication skills.
• Willingness to learn and adapt to various roles within the restaurant.
• Strong problem-solving and critical thinking abilities.
• Ability to work collaboratively in a team-oriented environment.
• Enthusiasm for pursuing a long-term career in restaurant management.

Working hours

• 5.5 days or 6days (Can Choose)
• Working hours: 10:30-2:30; 6-10 Monday-Saturday (restaurant close every Sunday)

Wee Hur Holdings Ltd (Group) is a listed company on the Singapore Exchange, with businesses in property development, construction, worker’s dormitory, fund management and purpose-built student accommodation (PBSA). We are seeking a driven, motivated and passionate Sales Admin Support as we embark upon our exciting new phase of growth and expansion in the PBSA sector in several major cities in Australia.

You will be employed under Y Suites by Wee Hur Hospitality Pte Ltd (Company), a wholly owned subsidiary of the Group, which is the entity that is responsible for the success of our PBSA management brand. You will report directly to the Assistant Manager, Sales & Reservations and Regional Senior Manager, Business Development. You will be required to work closely with our Sales team in Singapore and BD team in China.

This role is designed for professionals with robust track record in sales admin support, excellent interpersonal and communication abilities, strong detail-oriented mindset and deep motivation to learn and grow. Experience in Sales support, Reservations or Admin coordinator within the hospitality industry are added advantage. Proficiency in Mandarin Chinese is preferred.

You will assist the sales team to retrieve and collate reports, check room availabilities, and make changes to existing reservations. You will need to manage 2 key software systems, namely a sales CRM and an enterprise property management software, so experience and track record in data retrieval and software system utilisation is strongly preferred. You are also expected to respond to sales team request for information or changes at a high frequency and due to the time-sensitive nature of sales closure, we require somebody who is agile, responsive, and highly communicative on chat channels, with a strong bias for action.

Please apply for this position via our careers page (https://www.ysuites.co/careers/).

Key responsibilities:

1. To have a good grasp of the property management system (PMS) to check room availabilities and provide fast response to the China BD team when required.
2. To have a deep and robust understanding of our product.
3. Provide reliable and consistent support on data input and churn out for reporting purpose.
4. Provide weekly room occupancy data from PMS, Competitor Pricing checklist report and other sales admin reports required by the Assistant Manager, Sales & Reservations.
5. To be able to configure changes in the student booking in PMS correctly as and when required by the Booking team.

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 3-5 years of experience and proven track record as a sales admin or admin support an advantage
3. Exceptional verbal, reading and written skills are a must
4. Robust interpersonal, communication and relationship skills
5. Familiarity with CRM & PMS best practices, experience with CRM leads management software (SalesForce or Fresh Sales) an advantage.
6. Experience in working with enterprise software systems an advantage
7. Strong Microsoft Excel Skills desirable
8. Have a detail-oriented mindset and an acumen for understanding
9. Excellent time management and organisational skills
10. Dependable and proactive in follow up
11. Team player and highly independent and able to work under stressful situations

Key Performance Indicators:

• Timely and proactive respond to request from China BD team on room availability
• Accurate data input and churn out for reports requested by Assistant Manager, Sales & Reservations
• Accurate and timely changes in reservation details and ensuring all amendments are done correctly
• Agile, timely and swift response to business request pertaining to lease closure, lease amendments, offer drafting, information required for offer.
• High visibility and timely reporting on weekly reports.
• Strong stakeholder engagement in accordance with best practices, SOP training and brand guidelines
• Strong product knowledge, demonstrate professionalism and competence in task assigned.

Other Managerial post & entry level positions available (Full-time/Part-time)

1. Chef
2. Cook
3. Service Crew

Job Requirements

• Have at least 3 years of experience in Japanese F&B
• Able to work swiftly and efficiently
• Takes initiative
• Enjoys providing great customer service

Job Description

• Ensure proper execution of opening and closing duties
• Ensure food quality and standards being served to customers
• Oversee floor operations and assist Manager
• Ensure safety, cleanliness, and sanitation standards are adhered by all