Total 555 quality assurance manager job vacancies in Health / Beauty / Fitness category in Singapore

Requirements

Oversee all staff, budgets and day-to-day operations of the local business unit.

Formulate overall strategy, manage people, establish policies/processes and set goals for growth.

Develop our people professionally, ensuring productivity and achieving sustainable profitability that help the company grow and thrive.

Direct the employee assessment process.

Prepare and present regular reports for upper management.

Ensure staff follows health and safety regulations.

A health management service organization founded in Singapore needs a Chinese medicine health manager to be responsible for health consultation and service, medical technology service, health program optimization and customer telephone return visit of the Group's health management branch center customers; The company provides training, the university of Chinese medicine undergraduate unified enrollment, undergraduate (including) degree, one to two years of experience, health product marketing experience is preferred, people should be flexible, obey the company's arrangements. Participate in the preparation of the company's TCM health documents during off-peak hours, and actively respond to internal training, live broadcast, or lectures. Based on the practical result data, provide new solutions and contribute to the company's new product research and development.

Beauty Manager Role:

• Oversee daily salon operations
• Organize employees’ shifts, considering peak times and seasonality
• Order beauty products, like creams and essential oils and replenish stock
• Arrange for regular maintenance services for all equipment
• Apply hygiene practices across all beauty stations
• Ensure all beauty treatments meet high-quality standards
• Maintain staff records, including salaries and working schedules
• Receive payments from clients and track all transactions
• Keep updated records of costs and revenues (e.g. daily, monthly and quarterly)
• Run online competitions to attract new customers

About GME Chemicals:

GME Chemicals stands as a premier distributor of polymers & chemical products across seven countries in Asia. While we have established a strong foothold in various chemical sectors, we are since recently venturing more ambitiously into the Pharma & Medical market, aiming to bring our expertise and high-quality offerings to this domain. We are proud to be part of the Biesterfeld Group, which expands our capabilities and reach across the global market. As our Biesterfeld colleague -who set up the GME Chemicals Pharma & Medical Segment in Asia- will be heading back to Germany 1st August, we're looking for an expierienced Segment Manager who is able to take over and join our Singapore Team on 1st July.

Role & responsibilities:

· Working with the global team, the Regional Segment Manager will be responsible for development and implementation of the growth strategy for the Pharmaceutical and Medical Device market in Southeast Asia.

· Ensure alignment of our business development strategies with that of our suppliers/principles and to identify growth opportunities to achieve a sustainable business for all stakeholders

· Reporting to our global and regional management and suppliers on regional sales and pipeline developments

· Supplier management

· Product portfolio management including acquisition of new suppliers

· Regional marketing management and project pipeline development in coordination with our regional sales team

· Acquisition of new customers in coordination with the regional sales team

· Identification of market trends, new products and technologies, etc. and the impact on customer product requirements

· Development and provision of product, application and market information for the sales team in the region

· Support for customer-side application and product-related questions

· Central contact for technical and regulatory topics

· Participation in trade fairs and conferences in Asia and overseas

· Work together with management on market segment budget and profitability

Requirements:

· Background in medical device / pharmaceutical or a another field related to Life Science industry

· University degree, or experience in relevant field

· Commercial/ sales experience is preferred

What We Offer:

· Competitive salary and benefits package. (The salary can vary depending on the experience you have in the Pharma & Medical Market)

· A dynamic, supportive, and inclusive work environment.

· The opportunity to be part of a globally recognized company committed to innovation and sustainability.

· For this position GME offers a flexible work arrangement where on 3 days per week you can work from your preferred location

GME Chemicals is an equal opportunity employer, committed to diversity and inclusion.

Telemarketer Manager / Customer Service Manager

Downtown Tanjong Pagar

Basic up to $4500 + AWS

Monday to Friday 9am to 6pm

Responsibilities:

Customer Service:

• Provide exceptional customer service by addressing customer inquiries, concerns, and complaints via phone, email, or chat.
• Maintain a positive and professional attitude while assisting customers with their needs.
• Ensure timely and accurate resolution of customer issues to enhance customer satisfaction.
• Build and maintain strong customer relationships to drive customer loyalty.

Telemarketing:

• Conduct outbound calls to potential customers to promote products or services.
• Generate sales leads and schedule appointments for sales representatives.
• Deliver persuasive and compelling sales pitches to prospective customers.
• Follow up on leads and inquiries to convert them into sales opportunities.
• Achieve individual and team sales targets.

Administrative Support:

• Maintain accurate and up-to-date customer records and sales activities in the CRM system.
• Provide administrative support to the sales team, such as data entry and report generation.

Requirements:

• Proven experience in customer service and telemarketing roles.
• Excellent communication and interpersonal skills.
• Ability to handle customer inquiries and complaints with professionalism and empathy.
• Results-oriented mindset with a focus on achieving sales targets.
• Proficient in using CRM systems and telemarketing tools.
• High school diploma or equivalent. Additional certifications or training in customer service or sales will be a plus

For consideration, kindly submit your CV to [email protected]

**Only shortlisted candidate would be notified**

LIM SIANG FAN R2199045

MTC Consulting Pte Ltd| EA Lic. No: 15C7752

Main duties and responsibilities:

To support the local team in all QEHS related compliance and performance of TES Singapore sites, which includes but not limited to emergency response (drills and TTX), incident investigation and IH monitoring, etc. Also, includes all Environmental related matters and regulatory reporting, global QEHS procedures & programs and overall lead for all QEHSMS / R2 audits, 3rd party certifications and customer audits as well as supporting Group EHS.

Environment:

• Reporting of QEHS performance metric reporting and activities to Global/ Group EHS Manager.
• Provide guidance on QEHS best practice principles, techniques and culture in Singapore sites.
• Compilation and submission of annual recycling data and other relating environment related info to relevant competent authorities.
• Maintain Basel Permit / Import Approval of all sites, including applications and tracking of movement documents.

Audit:

• Ensure Singapore sites are aware of and complying with Corporate/ Group QEHS policies, standards and programs, and local legislations.
• Program lead for 3rd party (ie. QEHSMS & R2) audits and key customer accounts on QEHS audits, provide resource and preparing Singapore sites with upcoming audits, tracking & reporting of audit results and monitor closure of corrective actions.
• Develop and conduct Singapore sites QEHS Audit program to ensure compliance to EHS regulations and Global EHS standards. Track & report audit results and monitor closure of corrective actions.
• Analyse data from EHS audits (including 3rd party QEHSMS & R2 certification audits and key account QEHS audits) to identify trends and provide feedback and preventative measures.

Other support:

• Support the development & implementation of One TES IMS – global QEHS procedures and programs.
• Monthly tabulation and submission of Basel permits status reporting for Exco meeting.
• Provide coordination and administrative support to QEHSMS & R2 certification program in Singapore.
• Support global initiative programs / activities as assigned.

Job Requirements:

• Diploma / Degree in any Engineering discipline and registered WSHO and FSM.
• Good to have: Qualified industrial first aider, noise monitoring office or any other IH related experience.
• Proficient in English and Mandarin and good report writing skills, familiar with Microsoft office.
• Trained in/ familiar with ISO 14001, ISO 45001, ISO 9001 and Responsible Recycling (R2) or equivalent.
• Experience with handling government agencies and knowledge in license and permit application from agencies such as NEA, MOM, SCDF, PUB and SPF.
• 5-8 years of working experience as in WSH related fields or equivalent in manufacturing / electronic or chemical industries.
• Experience in conducting ISO 9001/ ISO 14001/ ISO 45001/ R2 audits or handling OSH related audits.
• Good communication skills, team player, responsible, take initiatives and work independently without much supervision.

Good to have:

• Registered WSHO & FSM.
• Proficient in English, Mandarin and good report writing skills, familiar with Microsoft office with auditing experience in ISO 14001, ISO 45001 or ISO 9001.
• At least 5-8 years of working experiences as in WSH related fields or equivalent in manufacturing/ electronic or chemical industries.
• Good leadership skills to be able to guide and lead a team of EHS professionals.

• General nursing duties - dispensing medications, basic blood taking skills, injection
• Assist doctor during procedures.
• Front desk duties such as answering patient enquiries, financial counselling, and cashiering.
• Manage the clinic and supervise junior employees.
• Pre and post operation support for patients.
• Inventory management / drug orders
• Other duties assigned by the doctor as required.
• 5.5 days work week.

Job Description

The Assistant Nurse Manager will also be responsible for providing assistance and support to the Nurse Manager in the day-to-day operations, improvements and enhancements of clinical nursing services within the nursing home so as to ensure safe, high quality, efficient and cost-effective care is delivered to residents and their families.

Job Responsibilities

• Organise and provide on-the-job training to all staff to ensure there is continual development in the clinical aspects

• Manage and facilitate project teams to keep up-to-date on current trends

• Facilitate and guide staff in establishment and management of relationships with residents and their families and coordinate the administration of care plan between the parties involved

• Guide and teach the nurses on the process and steps to manage incident reporting activities including investigation, report writing and communicating response to the family members involved

• Provide advice and guidance to nurses on the management of complaints and enquiries lodged by residents and their families

Clinical Standards

• Responsible for the compliance of all nursing standards as stipulated by Ministry of Health and Singapore Nursing Board

• Leads quality assurance activities to monitor and evaluate the quality and appropriateness of nursing care

• Ensure quality audits are planned and conducted periodically. Follow up with areas for corrective improvements

• Promotes evidence-based practices or nursing care delivery

• Ensure written policies and procedures and work process are available and up to date to guide the nursing care delivery

• Ensure competency evaluation and conducting in-house training to impart clinical knowledge to less experienced nursing staff

Others

• Organise and facilitate projects and/or research on current issues and trends in the healthcare sector (e.g. infection control)

• Support the Nurse Manager in nursing home management and deputizes in his/her absence

Job Requirements

• Degree or Advance Diploma or Diploma in Nursing

• State Registered Nurse and valid practicing licensed issued by the Singapore Nursing Board

• Valid certification in Basic Cardiac Life Support (BCLS)

• 5-6 years of clinical experience out of which 2-3 years must be in the management of chronic patients or 2-3 years as a Senior Staff Nurse

• Possess initiative, drive and self-motivation to persevere and make things happen

• Able to work effectively with diverse teams and all levels of employees to achieve positive outcomes

• High tolerance of stress and ambiguity

• People & Customer Centered

Other info

· Location: Toa Payoh

· Salary: $4000 to $5500

· Nursing home

· 5-day work, rotating morning/noon shift

Interested candidates, pls apply with resume in MS Word format

You may email to [email protected]

EA License No: 17C8809

EA Reg No: R1108561

• Oversee daily salon operations
• Hire and train beauticians, as needed
• Organize employees’ shifts, considering peak times and seasonality
• Order beauty products, like creams and essential oils and replenish stock
• Arrange for regular maintenance services for all equipment
• Apply hygiene practices across all beauty stations
• Ensure all beauty treatments meet high quality standards
• Maintain staff records, including salaries and working schedules
• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

Job Description:

· Advise management on EHS legal and other requirements,, including their changes.

· Ensure provision in legal requirement such as WSH Act and WSH (Construction) Regulations are complied with.

· Review company’s safety performance and formulate measures to achieve continuous improvement.

· Review company safety resources and provide recommendations to management to meet EHS requirement.

· To arrange with senior management and laisse with projects to conduct monthly safety site walk.

· Fulfill any additional responsibilities assigned by the Project/Site Manager.

Requirements:

· Accredited WSHO and ECO with a minimum of 5 years of experience in the relevant field.

· Possess a Diploma in Engineering or Environmental Health and Safety.

· Demonstrated proficiency in organizational, interpersonal, and leadership skills.

· Capable of leading WSHOs, offering supervision, guidance, and instructions to all safety personnel.

· Sound understanding of government regulations pertaining to Occupational Safety, Health, and Environmental domains.

· Well-versed in OSH/ISO documentation.

We are looking for a Beauty Manager to be responsible for our day-to-day operations.

Beauty Manager responsibilities include supervising staff, scheduling shifts, promoting our services and keeping updated product records.

Have beautician experienced.

interested please call 90288349 or email your Curriculum vitae to: [email protected]

Job Description:

• Overall in charge of sales, activities arrangement (on manpower), sales staffs' management
• Execute from marketing department to sales managers’
• Liaise with Accounts about Doctors' payments, prepare Doctors' letters for them and commission for sales staffs
• Liaise with Operations about CBC, Pending issue, cancellation list and other related matters
• Liaise with the marketing department about Baby Events, seminars, corporate events, LW talks and other activities
• Participate in Baby Events, seminars, corporate events, Antenatal talks, Lab visits and LW talks
• Arrange internal meeting with sales mangers & staffs to have feedbacks and concerns
• Joint calls with sales team to see new accounts, build relationships with O&G Doctors & nurses and hospitals related departments
• Other assign duties by management

Job Requirement:

• Degree in Science or related fields
• Min 5 years experience in sales and Supervisory of staff

Interested candidates please send in your resume to:

[email protected]

EA Personnel: Valerie Yong Kian Fung

CEI No.: R1103704

Recruit Express Pte Ltd, EA License No.: 99C4599

Telemarketer Manager / Customer Service Manager

Downtown Tanjong Pagar

Basic up to $4500 + AWS

Monday to Friday 9am to 6pm

Responsibilities:

Customer Service:

• Provide exceptional customer service by addressing customer inquiries, concerns, and complaints via phone, email, or chat.
• Maintain a positive and professional attitude while assisting customers with their needs.
• Ensure timely and accurate resolution of customer issues to enhance customer satisfaction.
• Build and maintain strong customer relationships to drive customer loyalty.

Telemarketing:

• Conduct outbound calls to potential customers to promote products or services.
• Generate sales leads and schedule appointments for sales representatives.
• Deliver persuasive and compelling sales pitches to prospective customers.
• Follow up on leads and inquiries to convert them into sales opportunities.
• Achieve individual and team sales targets.

Administrative Support:

• Maintain accurate and up-to-date customer records and sales activities in the CRM system.
• Provide administrative support to the sales team, such as data entry and report generation.

Requirements:

• Proven experience in customer service and telemarketing roles.
• Excellent communication and interpersonal skills.
• Ability to handle customer inquiries and complaints with professionalism and empathy.
• Results-oriented mindset with a focus on achieving sales targets.
• Proficient in using CRM systems and telemarketing tools.
• High school diploma or equivalent. Additional certifications or training in customer service or sales will be a plus

For consideration, kindly submit your CV to [email protected]

**Only shortlisted candidate would be notified**

LIM SIANG FAN R2199045

MTC Consulting Pte Ltd| EA Lic. No: 15C7752

Beauty Manager Role:

• Oversee daily salon operations
• Organize employees’ shifts, considering peak times and seasonality
• Order beauty products, like creams and essential oils and replenish stock
• Arrange for regular maintenance services for all equipment
• Apply hygiene practices across all beauty stations
• Ensure all beauty treatments meet high-quality standards
• Maintain staff records, including salaries and working schedules
• Receive payments from clients and track all transactions
• Keep updated records of costs and revenues (e.g. daily, monthly and quarterly)
• Run online competitions to attract new customers

Beauty Manager Role:

• Oversee daily salon operations
• Organize employees’ shifts, considering peak times and seasonality
• Order beauty products, like creams and essential oils and replenish stock
• Arrange for regular maintenance services for all equipment
• Apply hygiene practices across all beauty stations
• Ensure all beauty treatments meet high-quality standards
• Maintain staff records, including salaries and working schedules
• Receive payments from clients and track all transactions
• Keep updated records of costs and revenues (e.g. daily, monthly and quarterly)
• Run online competitions to attract new customers

The Position

An opportunity to lead the scientific content management from end-to-end process for creating, planning, tagging, and communicating in multi-channel customer communication platforms. Work in a cross-functional environment and act as project leader for medical campaign dashboard, multi-channel engagement, and explore innovation in contents and actionable insights.

Duties & Responsibilities

• Govern and support the processes surrounding planning, development, and management of digital content / messages to be implemented across the multi-channel customer planning & communication platforms with Medical Teams in the ROPU Centre, as well as relevant third parties and agencies.
• Drive the process to create and maintain digital content editorial plans to ensure timely and accurate content delivery, and optimize outcomes.
• Work with Customer Insights team to gain understanding of priority customer groups and segments for current promoted brands and future portfolio in terms of customer needs, gaps, content and channel preferences.
• Lead and support the process for development of channel and content / messaging strategy for various target audiences based on their customer journey and touch points according to their strategic segments.
• Perform content audits and identify content / process / understanding / training gaps.

Requirements

• Bachelor’s Degree or Master’s degree (or equivalent) in medicine, pharmacy, life science, or any other relevant field.
• 2-5 years of experience on content planning, creation, tagging, and multi-channel content engagement
• Strong and broad understanding of pharma business and advanced knowledge of websites and digital analysis
• Strong personal interaction skills / Team player needed for high degree of cross-functional/-TA/ on multiple initiatives at any one time
• Full familiarity with digital and non-digital content production and approval processes
• Self-/Result- and Solution driven

In the face of rising global health crises such as COVID-19, a rapidly aging population and increasing healthcare consumption and costs, we have to be able to leverage on healthcare data to drive decisions and improvements to care quality, delivery, and value.

You will be part of a team that develops strategies and supporting policies to facilitate the discovery and exploitation of health technology and healthcare data. This team also develops frameworks to govern and manage the security and protection of data. Within the constantly evolving regulatory and policy space of technology, you will be working in a fast-paced and dynamic environment that requires managing multiple priorities and stakeholders with complex needs at the same time.

What you will be working on

• Formulate policies and frameworks to guide the Health Data Strategy to use of data enhance MOH’s management and exploitation of health data to achieve our policy, clinical and operations goals

• Review and refine on-going programs and efforts to empower stakeholders and increase ownership of data security and data protection risks and compliance.

• Assisting with data request evaluations and processes, including personal data protection impact assessments, data security risk assessments

• Resolving ad-hoc stakeholder queries on data governance issues

• Consolidate, track and report progress of data security and protection programmes.

• Collaborate with stakeholders to formulate approaches to protect data and to update senior management on data protection and risk mitigation.

What we are looking for

• Minimum of 5 years experience in data, preferably in the healthcare and/or public sector.

• Bachelor degree in Computer Science, Health Sciences, Health Informatics or related field.

• Experience in developing and implementing strategies and policies. Strategic thinking to reimagine Health Data Strategy as well as an ability to work through the operational details needed to implement the strategy

• Meticulous, able to work with granular data.

• Good understanding of the use of data in a healthcare environment.

• Excellent command of the English language with strong written and oral communication skills.

• Ability to engage stakeholders and balance conflicting demands, while managing their expectations

• Critical thinking and creative problem-solving skills

What would be advantageous for you to have

• A collaborative and curious mind-set to bring fresh perspectives to the team.

• Proactive attitude and appreciation for uncertainties and open-ended problems.

Job Summary:

In this role, you will be responsible for providing support to the medical underwriting team on all related activities for Enterprise Business. You will report to the Team Lead of Enterprise Business Operations in supporting all key underwriting related activities for the EBO business within department’s agreed service standard and turnaround time.

Job Description:

• To handle underwriting administrative work including but not limited to letter issuance and mailing, documents receiving and filing, cheque issuance for medical payment.
• To handle enquiries from clients, distribution channels, and different stakeholders to provide support and servicing on matters relating to underwriting.
• To ensure all the underwriting records/ tracking are correctly updated.
• To involve in ad-hoc underwriting related system enhancements or projects
• To assist with adhoc admin duties as per required

Working Experience:

• 1 year working experience with insurers or insurance related industry.
• Fresh graduates are welcome.

Requirements:

• Proficient in MS Office.
• Good team-work and multitasking capabilities
• Self-motivated and keen learner

Education:

• ITE, Diploma or Degree

Job Scope:

• Responsible for to oversee the day-to-day operations of Dental clinic.
• Overseeing the follow up of feedback and complaints on clinical matters
• Overseeing the handling of medico-legal complaints to ensure proper investigation and input from staff concerned and where relevant, seeking views and opinions from specialists.
• Co-ordinate with lawyers, Medical Insurers and where relevant, Dental Officers/Dental Surgeons’ insurers to ensure closure of case, after addressing concerns of patient and family members.
• Responsible for manpower planning and strategies implementation to improve work processes and service quality.
• Facilitate patient safety and service quality by reviewing and implementing policies, procedures and work instructions for clinical processes.
• Maintain JCI / ISO documents.
• Assist in coordination of renovations, inventory control and procurement.
• Ad hoc duties as assigned

Job Requirements:

• Minimum a Bachelor Degree from a recognised institution
• Preferably 3 to 5 years of relevant working experience in a managerial capacity with combination of operations management, service quality and customer feedback management
• Good interpersonal and communication skills
• Candidate with experience in healthcare sector and / or service industry will be an added advantage

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button

We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities

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JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Choong Yi Han

EA Personnel Reg No: R2196526

Job Description:

• To review, develop, implement, monitor and evaluate key performance indicators in alignment with Department of Nursing's set targets.
• Prepare and conduct audits to improve the standards of nursing image and care quality.
• Coordinate and faciliatate root cause analysis sessions for incidents related to Nursing Department.
• Work closely with NDNQI coordinator and indicators' owners to facilitate the collection and submission of NDNQI data.
• Educate nurses about CGH Nursing's Professional Practice Model, the concept of shared governance and Nursing Council.
• Maintain a continuous improvement mind-set to seek evidence-based practices through research.

Job Requirements:

• Possess a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Nursing or equivalent.
• Advanced diploma / post-basic certificate in any discipline for the Senior Staff Nurse position
• Registered with the Singapore Nursing Board
• Must have fully completed COVID-19 vaccinations

Only shortlisted candidates will be notified.

Job description

ABOUT THE JOB

We are seeking a highly positive and enthusiastic individual with a passion for helping others improve their lives through health and fitness. Be responsible for providing various personal training and member experience services that offers programs to maximize workout efficiency, improve fitness, enjoy their fitness experience, and improve overall sense of well-being.

Manage club managers in various duties and ensures that everything that happens in the gym complies with the Anytime Fitness and club's brand, vision and mission. Work in a fun, upbeat environment where every day is different and start your personal journey of continuous career development and progression!

JOB REQUIREMENTS

• Personal interest in health and fitness and hospitality is a plus
• Sales and marketing experience/interest is a plus
• Excellent communication, interpersonal, and negotiation skills
• Coachable
• Integrity
• Highly motivated and target driven
• Customer service
• Comfortable with working retail hours and weekends (including PH)

Experience

• More than Five-year Membership Sales Experience
• Managing multiple store managers as a General Manager

Others

• Ability to build relationship with members
• Excellent customer service and promotional skills; energetic, enthusiastic, motivational
• Enthusiastic learner and team player
• Excellent time management and organizational skills
• First-rate people skills and self-motivated work ethic
• Contribute to building a great culture in the club
• Never ending desire to learn and improve oneself
• Willingness to step out of comfort zone to achieve excellence

Responsibilities

Member Experience:

• Ensure members are satisfied with their workout program and remain motivated to attain their personal fitness goals
• Monitor and instruct members on the safe and effective use of cardiovascular, flexibility and strength training equipment
• Educate members on current health and fitness issues and trends
• Remain current on certifications and new trends in the industry

Sales & Promotion

• Promote and sell membership packages
• Promote all Anytime Fitness programs, services and products
• Meeting and exceeding all Sales Targets
• Develop and maintain membership base
• Develop and Conduct Community Outreach Programs
• Able to maintain members numbers
• Oversee sales performance

· Responsible for the scheduling and delivery of timelines integrated within the Organization’s SHMS;

· Effective deployment of EHS personnel within the Organization;

· Review of outgoing EHS documentation to external agencies;

· Monitor EHS inventories;

· Monitoring and analysing CAPA request submissions;

· Monitor development of Organization’s internal EHS training plan for purpose of continual improvement;

· Monitor the assessment of shortlisting suppliers/vendors engaged by the Organization;

· Monitor the closure for inspections conducted within the Organization and the resultant trends analysis and to implement appropriate initiative to promote continual improvement;

Monitor all applicable legal requirements to ensure that they are identified, evaluated, communicated and documented

· Plans, organizes and manages the activities of EHS function to fulfil the requirements set out in the Organizations SHMS;

· Provides effective leadership to team members ensuring good employee morale and performance;

· Motivates, coaches and counsels team members on an ongoing basis and ensures that good team work and esprit-de-corps exist in the EHS Department;

· Engages and disciplines poorly performing members within the EHS team;

· Co-ordinates the work of WSHO cum ECOs and allocate tasks;

· Develops good professional working relationships with suppliers, vendors, contractors, clients and consultants;

· Ensures that EHS functions are carried out in a highly ethical manner and all decisions are made on objective grounds;

· To lead the EHS functions effectively and to innovate for continuous improvement;

· Organizes monthly dialogue sessions with EHS team members;

· Ensures convening of monthly corporate EHS meeting;

· Any other duties as may be assigned.

Role of Position

Leading a team of Workplace Safety & Health Staff, the incumbent is overall responsible for the functions of the organizations EHS Team and the effective implementation of the Organizations SHMS within all departments and sites.

Key Performance Outcome Measurements

· Responsible for the scheduling and delivery of timelines integrated within the Organization’s SHMS;

· Effective deployment of EHS personnel within the Organization;

· Review of outgoing EHS documentation to external agencies;

· Monitor EHS inventories;

· Monitoring and analysing CAPA request submissions;

· Monitor development of Organization’s internal EHS training plan for purpose of continual improvement;

· Monitor the assessment of shortlisting suppliers/vendors engaged by the Organization;

· Monitor the closure for inspections conducted within the Organization and the resultant trends analysis and to implement appropriate initiative to promote continual improvement;

· Monitor all applicable legal requirements to ensure that they are identified, evaluated, communicated and documented.

Main Duties and Responsibilities

· Plans, organizes and manages the activities of EHS function to fulfil the requirements set out in the Organizations SHMS;

· Provides effective leadership to team members ensuring good employee morale and performance;

· Motivates, coaches and counsels team members on an ongoing basis and ensures that good team work and esprit-de-corps exist in the EHS Department;

· Engages and disciplines poorly performing members within the EHS team;

· Co-ordinates the work of WSHO cum ECOs and allocate tasks;

· Develops good professional working relationships with suppliers, vendors, contractors, clients and consultants;

· Ensures that EHS functions are carried out in a highly ethical manner and all decisions are made on objective grounds;

· To lead the EHS functions effectively and to innovate for continuous improvement;

· Organizes monthly dialogue sessions with EHS team members;

· Ensures convening of monthly corporate EHS meeting;

· Any other duties as may be assigned.

Qualification

· Degree in Environmental Safety and Health and,

· WSQ Specialist Diploma in Workplace Safety and Health or,

· Safety Officer Training Certificate, supplemented with Risk Management Course Certificate and Managing Work at Heights Course or Higher;

· Certificate of Performance - Environmental Control Officer’s Course;

· Certificate of Registration for Workplace Safety and Health Officers;

· Certificate of Registration for Environmental Control Officers.

Years of Experience

· 5 years practicing as an EHS Manager, and;

· Minimum 5 year post registration of Workplace Safety and Health Officers with the Ministry of Manpower.

Type of Experience:

· Experience in Civil/A&A construction organizations as an EHS Manager

· Experience in liaising with authorities

· Experience in auditing (SHMS)

· Experience in MNC outfit

· Competent in all aspects of EHS

Highlights

• Bachelor Degree in any discipline
• 2 years of relevant working experience (dental healthcare operations)
• Pleasant disposition, excellent interpersonal and communication (verbal and written) skills
• Strong analytical, people management and problem solving skills
• Ability to work independently and as a team with team leading experience
• Proficient in Microsoft Office applications
• Located at Jurong East

Job Responsibilities:
Manage feedback and complaint cases

• Overseeing the follow up of feedback and complaints on clinical matters
• Overseeing the handling of medico-legal complaints to ensure proper investigation and input from staff concerned and where relevant, seeking views and opinions from specialists.
• Co-ordinate with lawyers, Medical Insurers and where relevant, Dental Officers/Dental Surgeons’ insurers to ensure closure of case, after addressing concerns of patient and family members.

Manage clinical related issues

• Manpower related issues raised by Dental Heads
• Assist in coordination of renovations
• Inventory control
• Procurement
• Coordinate and prepare for DOPEX changeover
• Oral Health Promotion

Policies and Procedures

• Maintain JCI / ISO documents.
• Review and prepare policies, procedures and work instructions for clinical processes in order to facilitate patient safety and quality care.

Prepare and update reports, minutes and presentation slides

• Coordinate meetings (include logistics and booking of venue) and writing of minutes

Dental Intranet

• Maintain and update information on intranet

You are part of the Quality Management team specialised in managing the Laboratory Quality System. This includes working with the laboratory management and all lab sections on quality matters. You will assist the Quality Manager to manage document control, accreditation compliances, and submission of quality reports for accreditation and for hospital management. You will be involved in various audits as well as documentation of audit reports and follow-ups. Other duties include preparation for quality management reviews, external quality assurance reviews, customer service surveys, follow-up of risk management and root cause analysis. You are expected to work amicably with other departments in hospital improvement projects.

Position offered is commensurate with relevant experience.

Requirements:

• PhD, MSc or Degree in Science discipline
• Candidate with relevant experiences in managing quality management system is preferred
• Experience in organising / participation in College of American Pathologists (CAP) and/or Good Manufacturing Practices (GMP) accreditation is advantageous
• Enthusiastic team player with attention to details
• Ability to work in a fast paced environment
• Excellent communication skills (written and oral)

Responsibilities

Opportunity to work with a well-established medical company

Entitled to attractive base salary with good commission, transport allowance, yearly bonuses etc.

• Manages, develops & expands own portfolio of customer accounts
• Maintains good working relationships with key opinion leaders
• Demonstrates in-depth product knowledge and presents clinical data effectively to clients
• Achieves / exceeds sales targets set by the company
• Keeps track of latest market trends and to identify new business opportunities
• Actively supports marketing & sales activities so as to create brand awareness to drive product sales
• Attends trade shows, product launches and sales meetings, as required
• Sales forecasting & participates in business development plans with sales and marketing managers
• Provides mentorship & guidance to junior sales representatives

Requirements

• Min. Degree in Life Sciences, Pharmacy, Nursing or equivalent
• At least 2 years of medical or pharmaceutical sales experience is required for this position
• Applicants with more than 5 years of experience will be considered for senior posts
• Ambitious and self-driven, with strong interpersonal and communication skills

Able to build rapport with clients and key opinion leaders

Interested candidates please send in your resume to:

[email protected]

EA Personnel: Valerie Yong Kian Fung

CEI No.: R1103704

Recruit Express Pte Ltd, EA License No.: 99C4599