Total 20,198 Health / Beauty / Fitness job vacancies

You will be responsible for finance operations overseeing General Ledger/Reporting and will also be required to work with internal stakeholders to ensure that they comply with financial governance and procedures.

Your responsibilities will include process improvement, data analytics & credit control review, apart from management and statutory reporting.

To provide leadership to the finance team on all accounting and financial management matters including but not limited to the following:

· Oversight of day-to-day financial operations, fixed assets and inventory management

· Support system enhancements and project management

· Mentor and provide guidance for accounting staff, in compliance with accounting standards

· Provide support to the operational business units, involve in ad-hoc projects & assignments as required.

Applicant Requirements:

- Degree in Accountancy/Finance or equivalent or a qualified CA and/or ACCA with 4 to 6 years relevant experiences with strong exposure for overall finance management

- Experience in overseeing a Finance team in a fast-paced and highly challenging environment

- Meticulous with good interpersonal and communication skills

- Highly proactive and analytical thinker, able to work independently, execute and follow-through to deliver solutions to the management.

- Audit experience will be an advantage.

Only shortlisted candidates will be notified

Job Responsibilities

• Prepare payment for vendors
• Prepare journal entries for day-to-day activities and month-end closing activities
• Perform monthly intercompany settlements
• Perform intercompany and vendor reconciliation
• Prepare documents for audit purpose
• Assist with ad-hoc duties as and when required

Job Requirements

• Diploma/Degree in Accountancy/Finance
• At least 2 years of relevant work experience
• Proficient in MS Office Applications
• Knowledge in SAP system will be an added advantage
• Able to work under pressure to meet deadlines
• Self-motivated, independent and meticulous with an eye for detail
• Team player with good interpersonal skills
• Keen to learn and possess positive attitude

• $2, 700 - $3, 500
• Marymount

Main Duties & Responsibilities

• Achieving on the monthly sales targets, gather sales leads, building a database of potential clients and covert prospects into new clients.
• Identifying the key decisions makers with the clinic manager and staffs to promote the company product and service on Cord Blood & / Cord Tissue.
• Establish and maintain a good rapports and relationship with clients (new / existing) , partners & customers
• Follow up closely with the customer on whole process from signing up case till delivery (Pre & Post Sales)
• Follow up and entering details for leads card by fixing home presentation, arrange Kit box, update on the cancellations via emails
• Key in CSA details in the system
• Drive the revenue generation by sign-ups
• Attending and be representative at all Baby events, seminars, corporate events, Antenatal talks, Lab visits and LW talks

Skills & Experience:

• Diploma & Degree
• Experience in Healthcare & Medical industry is a plus

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Job Description:

The Guest Services Officer is responsible to present a welcoming and knowledgeable experience to patients and customers at the Information Counter and in Thomson Medical Centre (TMC). He/She is responsible for smooth hospital operations, display consistent excellent service level to all internal and external customers at all times, including duties assigned by Manager, Hospitality and Senior Manager, Guest Services.

Responsibilities:

Handle walk-in and telephone enquiries at the information counter or in the lobby, provide information on general directions for clinics, wards and facilities in the hospital, booking of hospital tour, price list for hospital stay, etc.

• Handle complains/feedbacks professionally if any.
• Conduct maternity/hospital tours to introduce potential patients
• Process walk-in membership application.
• Reply Guest Services and Membership emails enquires on a timely manner.
• Accompany patients to their respective wards and conduct room orientation or the delivery suite after the completion of the admission process when required.
• Assist to receive hospital items such as gift packs to patients, do stock-take, help to deliver to patients at the ward and keep record of hospital inventory items.
• To support/cross coverage for fellow colleagues from Concierge, Bellhop and Guest Services Associates when they are on meal breaks, sick leave, annual leave etc when required.
• Perform any other duties that may be assigned from time to time.

Requirements:

• GCE “N”, “O” Level or Diploma
• At least 2 years’ experience in healthcare or hospitality industries
• Proficient in Microsoft Excel and Word
• Works precisely and accurately with details and factual information.
• Demonstrates pro-active role in anticipating customer needs and delivering satisfaction.
• Possesses pleasant personality, service oriented.
• Excellent communication, interpersonal skills
• Independent, self-motivated, and results-driven.
• Good Team Player.
• 5 days work week/Saturday is a working day
• Off on 1 of the weekday and rest day on Sunday
• Mon to Fri 8:00am to 5:30pm / 8:00am to 5:00pm

Main Duties & Responsibilities:

• Report directly to Operation Manager
• Overall responsible and in charge of the branch’s smooth operations. This includes achieving daily branch sales target, meeting all staff (including SM, therapists and CSOs) monthly target, managing of staff’s leave applications approve staff’s OT, staff’s punctuality, staff’s appraisal, planning and updating on roster, update staff on all current promotions, making cold-calls to customers, handling customer’s complaint, staff’s grievances, branch’s cleanliness and etc;
• Sharing of knowledge to staff, perform staff training and coaching on effective practices regularly in relation to daily operations matter, sales pitch on products and treatments, customer service and etc;
• Empower staff to accomplish task and achieve desired goal;
• To motivate staff in building team work, ensure good communication among staff and foster a positive working environment;
• To establish good relationship and provide excellent service to customers; and
• Perform any other ad-hoc duties and other matters as assigned by the management

Requirements:

• Min. 8 years' experience in the beauty wellness industry with proven track record in sales target
• Independent, motivated, optimistic and possess initiative
• Highly motivated, sales driven and service oriented
• Good interpersonal skills and communication qualities
• Team player with ability to cooperate with colleagues and have strong leadership capabilities
• Willing to work retail hours (shift work, weekends and public holidays)
• Passionate about the beauty and service industry
• Attractive package will be offered (including basic salary, commission and incentives)

Responsibilities

• Control, manage and oversee claims and customer services delivery for products distributed and serviced in the SAP region ensuring all contracted service levels and KPI’s are met
• Manage all Governance Meetings with the Service Partner
• Ensure that there are no data breaches and that all agreed processes are met by the Service Partner
• Manage all complaints received from any stakeholder, ensure that they are resolved and reported with full service recovery in place
• Update Brokers and Agents on any enquiries received regarding claims
• Carry out regular reviews of all pending claims cases and ensure process improvements are put in place
• Ensure that the Service Partner is fully aware, and have embedded, any changes in guidelines, product changes and process updates
• Support and where necessary, manage Agent and Broker meetings
• Act as the key point in the SAP region for all new product launches, projects and on-boarding of new customer groups
• Provide training to the Service Partner for customer service skills, claims adjudication protocols and product knowledge including validation testing and service skills
• Adjudicate claims and provide guidance on claims assessment to the Service Partner
• Deliver performance reports as required by the business
• Carry out claims analysis in order to present key statistics and information to the key stakeholders
• Ensure claims referred to Global Claims Control (GCC) are managed within 24 hours of receipt; provide approval and decline decisions in accordance with policy wording; provide additional guidance where more information is required
• Work closely with the Service Partner to assist in delivering customer service standards in line with their contractual obligations
• Oversight and management of the adherence to customer service protocols whether by voice or in writing to the customer and/or agent in line with agreed processes
• Relationship management – building a strong relationship with the key staff within the Service Partner
• KPI Reporting for the month delivered by the 10th day of the month following
• Excellent service delivery from the Service Partner – meeting all the agreed SLA’s
• Demonstrating the ability to handle commercial decisions as needed to respond to customer issues

Requirements

• Account servicing in insurance sector is a must
• Strong customer service skills
• Confidence in decision making
• Ability to work on own initiative
• Positive work ethic

We apologize that only shortlisted candidates will be contacted. Thank you

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R1653100 (Goh Jia Zhen Crystal)

We are looking for an Agency Staff Nurse to outsource to our healthcare clients.

Job Description:

• Perform primary nursing care
• Taking vital signs and administering medicine
• Assisting with feeding and day-to-day activities of patients
• Any other ad-hoc duties

Job Requirements:

• Diploma in Nursing and above
• Valid SNB and BCLS
• Min 1 year experience in inpatient wards

All qualified applicants, please send in your resume to:

[email protected]

Nicole Ang (Outsourcing Team)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

5 days work per week

Salary: $3500 - $5000 + commission

Job Description

• Excellent clinical and patient care competencies

• Strong business planning competencies with a passion for people and service

• Broad knowledge of retail pharmacy and industry trends Achieving sales target

• Execute and manage in-store promotion set up and layout during promotion changeover

• Maintain highest hygiene environment: maintain store appearance and merchandising standards, daily housekeeping

Requirement:

· Degree in Pharmacy

• At least 5 years retail experience

• Broad knowledge of retail pharmacy and industry trends

Interested candidates please send in your resume to:

[email protected]

EA Personnel: Valerie Yong Kian Fung

CEI No.: R1103704

Recruit Express Pte Ltd, EA License No.: 99C4599

Job Description

• Industry/ Organization Type: Medical & Healthcare
• Position Title: Speech Therapist
• Working Location: Little India (Walking distance from MRT)
• Working Hours: 5 Days (Mon - Fri, 9 am - 5 pm)
• Salary Package: Basic Salary + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Assess, diagnose, and treat speech, language, voice, and fluency disorders in children aged 4 to 12.
• Develop therapy plans based on each child's unique needs, continuously monitoring and updating these as necessary.
• Engage children using age-appropriate therapy techniques to improve their communication skills.
• Collaborate with parents, caregivers, teachers, and medical professionals to implement comprehensive treatment strategies.
• Maintain detailed records of each child's therapy sessions, progress reports, and evaluations.
• Educate family members on different aspects of the therapy process and provide strategies to support the child’s progress outside of therapy sessions.
• Stay up to date with advancements in the field of speech therapy and integrate new methods and technologies into practice.
• Promote a supportive, patient-centred environment that encourages children’s active participation and self-confidence.

APPLY NOW!!!

• Minimum Diploma or Bachelor’s Degree in Speech-language Pathology or related studies.
• With knowledge of various speech therapy techniques and interventions.
• Strong interpersonal skills with a proven ability to communicate effectively with children and their families.
• Candidates without experience are welcome to apply; training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66290 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Medical & Healthcare
• Position Title: Occupational Therapist
• Working Location: Little India (Walking distance from MRT)
• Working Hours: 5 Days (Mon - Fri, 9 am - 5 pm)
• Salary Package: Basic Salary + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Evaluate each child's unique therapeutic needs through assessment.
• Collaboration with families, educators, and other healthcare professionals to develop individualized treatment plans that promote children's participation in activities of daily living, optimize their performance, and improve their skillsets.
• Use evidence-based therapeutic practices to address sensory-motor, cognitive, and social-emotional challenges.
• Monitor and document children's progress, adapting treatment plans to meet evolving needs and goals.
• Utilize a variety of treatment techniques to engage children and facilitate hands-on learning and skill development.
• Provide consultation and education to family members, carers, and educational staff to support therapeutic goals at home and at school.
• Maintain up-to-date knowledge of the latest occupational therapy practices and incorporate them into treatment strategies.
• Foster a nurturing and supportive environment that empowers children and their families.

APPLY NOW!!!

• Minimum Diploma or Bachelor’s Degree in Occupational Therapy or related studies.
• Demonstrate good knowledge of various therapy techniques.
• Good communication and interpersonal skills.
• Candidates without experience are welcome to apply; training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66291 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

About Us:

Lazz Aesthetic, founded in 2030, it is a leading beauty aesthetic company located in Singapore. As a comprehensive Aesthetic and beauty provider, we specialize in aesthetic services. We are on the lookout for a creative and results-driven Digital Marketing Executive/Specialist to join our passionate team. If you have a strong foundation in digital marketing, a flair for out-of-the-box thinking, and an interest or experience in the e-commerce marketplace, especially in the health or beauty industry, we want to hear from you!

Responsibilities:

· Social Media Management:

o Plan, create, and execute captivating social media posts across platforms like Facebook, Instagram, and Twitter.

o Develop and implement social media strategies to enhance brand presence and engagement.

o Monitor social media trends and identify opportunities for growth.

· Search Engine Optimization (SEO):

o Implement basic SEO strategies to optimize website content and improve search rankings.

o Conduct keyword research and analysis for targeted SEO campaigns.

· Google Ads Management:

o Execute and optimize Google Ads campaigns to drive targeted traffic and achieve marketing objectives.

o Collaborate with the team to create compelling ad copy and visuals.

· Analytics and Reporting:

o Utilize tools such as Google Analytics, SEMrush, and other relevant analytics platforms to track, analyze, and report on digital marketing performance.

o Provide actionable insights and recommendations based on data analysis.

· E-commerce Marketplace Expertise:

o Demonstrate interest or experience in managing campaigns on e-commerce marketplaces like Lazada and Shopee.

o Optimize product listings and execute marketing strategies tailored to these platforms.

· Out-of-the-Box Thinking:

o Bring a creative and innovative approach to marketing campaigns.

o Explore unconventional ideas to differentiate our brand in the digital space.

· Team Collaboration:

o Work collaboratively with cross-functional teams to align digital marketing efforts with overall business goals.

o Foster a positive team environment and contribute to brainstorming sessions.

Qualifications:

· Diploma in Marketing or similar field, Bachelor’s degree in marketing, Communications, or a related field.

· Proven experience in digital marketing with a focus on social media, SEO/SEM, and Google Tools.

· Basic understanding of Google Analytics and SEMrush.

· Familiarity with e-commerce marketplaces like Lazada and Shopee.

· Interest or experience in the health or beauty industry (preffered).

· Eager to learn, adaptable, and a strong team player.

· Excellent communication and interpersonal skills.

· Able to act quickly and meticulously.

Working hour

5 days week

9am - 6pm

Mon - Fri

Work location

Ubi

Responsibilities: -

• Process and dispense medicines (under supervision) to patients in inpatient and outpatient settings.
• Manage daily ward request orders for inpatient supplies.
• Assists Pharmacist in the areas of procurement, receipt and processing of drugs in the pharmacy to meet the internal and external customer requirements.
• Track and maintain records of inventory including drug usage, expiring drugs and stock counts.
• Complies with Corporate Quality and Regulatory standards and hospital’s SOPs.
• Assists the Pharmacist in day-to-day operation as directed.
• Performs any other duties as and when requested by Pharmacist and / or Pharmacy Manager.

Qualifications and Experiences: -

• Diploma in Pharmaceutical Science or equivalent OR possessed a valid certificate for Pharmacy Technician course.
• Relevant experience in inpatient setting or have experience in inventory management would be an added advantage.
• Good interpersonal and communication skills.

Interested candidates, please apply with your updated resume, expected salary and notice period.

We regret that only shortlisted applicants will be notified.

NOTE: CRAWFURD HOSPITAL IS NOT IN COLLABORATION WITH ANY EMPLOYMENT AGENCY NOR CONSULTANT FOR OUR POSITIONS OPENING.

JOB DESCRIPTION

• Advice and assist the project team on workplace Health, Safety and Environment (HSE) matters
• Collaborate with Contractor’s HSE team to establish a strong safety culture at project site to collectively achieve the project’s HSE objectives
• Evaluate and review Contractor’s HSE program and procedures to ensure compliance on site compliance
• Ensure all relevant WSH Acts and Regulations, company safety rules and regulations and codes of practice are implemented and complied by all employees and contractors
• Maintain and monitor achievement of project’s HSE objectives
• Lead the site HSE team in the implementation and monitoring of HSE plans/measures
• Organize safety activities to raise safety awareness on site for both employees and contractors
• Analyze and address areas of non-conformance to HSE standards and practices at project site
• Coordinate with Contractor’ HSE team to ensure compliance to the Manage HSE incidents reporting and investigation in accordance with the Ministry of Manpower requirements and company’s procedures
• Manage and conduct HSE Inspections and audits on the project, including planned and ad-hoc
• Carry out safety SIC briefings for the project
• Other instructions or assignments by management

JOB REQUIREMENTS

• Minimum qualifications: GCE 'O' Levels and Workplace Safety and Health Officer, registered with Ministry of Manpower (MOM) Singapore
• At least preferably 4 years working experience in industrial building and process plant construction project
• Good communication skills with the ability to convey instructions clearly to a diverse workforce
• This appointment is on a fixed-term contract basis for two years

Basic Salary: $1900 + $100 (Allowance) Increment $200 upon confirmation.

5.5 days work week. Public Holiday no work. No Overtime.

Mon-Fri: 9am - 6pm

Sat: 10am-2pm

Working Location: Hong Lim Complex

Job Description:

To assist in the day to day operations of the showroom.

To assist in packing in order to ensure schedule are met.

To ensure all orders are pack in good condition and accurate for the courier to deliver.

To ensure that the document for delivery are correct.

To ensure daily delivery are smooth and timely within scheduled.

To conduct monthly stock check exercise and report accordingly for replenishment.

To maintain work areas clean, neat and organized to be able to facilitates order fulfillment and easy restocking.

To assist in shifting of goods where necessary.

Control security in the warehouse.

To accept any ad hoc duties, responsibilities, and project delegated from time to time.

Requirements:

Minimum 2 years or more related experience

Requires knowledge of Point of Sales (POS), warehouse and inventory control.

Physically fit

Basic English

Attributes:

Meticulous and responsible

Able to work independently as well as in a team

• Providing professional service to clients.
• Sale of related nail services and products.
• Overall operational maintenance.
• Remain knowledgeable on products.
• Assess customers needs and provide assistance and information on product features
• Comply with inventory control procedures
• Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis

***OUTLETS (JEWEL CHANGI AIRPORT / FUNAN / ORCHARD)***

*Job Highlights*

* Attractive basic + commission

* Different off days scheme

* Near MRT @ Changi Airport, City Hall, Dhoby Ghaut,

* Professional Training

* Career Progression

*Responsibilities*

* Sales of slimming, facial and hair removal treatments

* Advise on customer's skin and weight management and other enquiries

* Hands on facial, slimming and hair removal treatments if needed

* Front desk work - collect payments and book appointment for customers

*Requirements*

* At least 2 years experience in sales and hands-on of facial and slimming treatments

* Beauty certificate is an added advantage but training will be provided

* Willing to learn slimming, facial and other beauty skills

* Excellent customer service skills

*Interested Applicants you may WhatsApp +65 9070 5006 and state ‘Interview’ with your personal particulars. Otherwise you can call +65 6887 1124 for more information.*

Responsibilities

• Perform clinical assessments, identify potential and actual problems, develop care plans, implement appropriate care and evaluate care rendered
• Provide nursing care according to professional standards of practice and policies
• Guide and direct junior nursing colleagues in the daily care of the patients
• Participate in doctors rounds to provide key information on patient condition and to manage changes in patient treatments and medication prescriptions
• Engage patients and their family caregivers in planning for discharge and care at home
• Contribute to weekly multidisciplinary Patient Care Conferences
• Document accurate and clear account of patient's condition and events
• Perform infection control practices according to updated standards and policies
• Participate and contribute to quality improvement initiatives for safe care
• Any ad hoc duties as assigned

Requirements

• At least a Diploma in Nursing
• Must be registered with the Singapore Nursing Board
• Willing to work 12 hours rotating shift

• Providing manicure and pedicure services as well as nail care consultancy to customers.
• Ensuring our services are performed to the highest hygience and quality standard.
• Providing professional customer service to clients.
• Sale of related nail services and products
• Overall operational maintainence.
• Team player.

• Providing manicure and pedicure services as well as nail care consultancy to customers.
• Ensuring our services are performed to the highest hygience and quality standard.
• Providing professional customer service to clients.
• Sale of related nail services and products
• Overall operational maintainence.
• Team player.

• Providing manicure and pedicure services as well as nail care consultancy to customers.
• Ensuring our services are performed to the highest hygience and quality standard.
• Providing professional customer service to clients.
• Sale of related nail services and products
• Overall operational maintainence.
• Team player.

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

To support the research development, communication strategy and administration of the Climate, Environment and Health programme.

Duties & Responsibilities
- Contribute to identification of relevant initiatives on Climate, Environment and Health in Singapore and Southeast Asia and development of collaborations;
- Develop and implement communication strategy for climate, environment and health programme internally and externally;
- Support and contribute to research activities on environmental change and health in Southeast Asia;

- Administration for climate, environment and health projects (e.g. Finance, procurement and research matters), including grants. Training to be able to independently manage grants and services;

- Support to new projects being set up by the School through CHP (administration and coordination);

- Support in the organisation of events and initiatives such as seminars/webinars, conferences, leadership programmes etc;

- Travel bookings, room bookings, meetings bookings;

- Other duties in support of the team and related with the role

Qualifications

- Possesses a Master’s degree or PhD in a relevant field (e.g. environmental science, sustainability, public health) and at least 2 years relevant work experience

- Experience of work in support of projects within a university environment (e.g. grants, service contracts, some financial administration), or equivalent experience

- Experience in organising training and events, online and in-person

- A good team player who is self-motivated and well-organised with the ability to work well under pressure and with tight deadlines

- Strong interpersonal skills with excellent verbal and written communication skills

- IT/System savvy and proficient in Microsoft Office Applications

- Interest in climate change and sustainability

- Ideally, knowledge of NUS processes and systems

Benefit:

• Island wide
• Full time benefits: AWS+VB+Bonuses
• Stable Career
• Earliest start work time 10.30am, latest end 9pm (40hrs per week)

Job Scope:

• Provide medical counseling
• Assist and answering medical related question
• Follow-up patient medication preparation status
• Answering phone calls and assisting on counter dispensary
• Perform any other ad-hoc duties as required

Requirements

• Possess Min. Degree in Pharmacy
• Registered Pharmacist with Singapore Council’s Recognised (SPC)
• Preferable with relevant working experiences in any industry

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities

Interested candidates kindly click the APPLY NOW button or email updated resume to chanel(a)mci.com.sg

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.**

Chanel Loh Su Fui

Registration Number: R22110419

(MCI Career Services Pte Ltd)

EA License No: 06C2859

Job Description:

• Greet each guest, enthusiastically and with a smile to create a friendly positive experience.

• To perform spa treatments following the established protocols, and allotted treatment times.

• Explaining spa treatments, and therapies to guests and providing suitable recommendations as needed.

Job Requirement:

• Possess good experience to the above.

• Physically capable of performing the above duties.

• Effective communication skills.

Duties and Responsibilities:

• Work Closely with the multidisciplinary care team to provide clients with a seamless delivery of care which is of quality, safe and cost-efficient and communicate and work effectively with the team in developing individualised care plan for clients require rehabilitation services
• Provide occupational therapy services to clients for their optimal recovery and you will also educate their caregivers about any condition and care
• Assess, evaluate and identify rehabilitation needs of clients; formulate/ develop and implement appropriate individualized occupational therapy activities to facilitate, restore, improve or maintain their abilities to perform self-care, work, leisure activities and meaningful life roles
• Re-assess timely and modify intervention plans when necessary for clients referred for occupational therapy
• Practice within areas of professional competence
• Evaluate, monitor and review intervention plans of clients on a regular basis and document their needs and progress and ensure that the intervention plans are appropriate and effective
• Evaluate and prescribe assistive devices and conduct activities to improve function in activities of daily living as required by clients
• Guide, supervise and train occupational therapy assistants, support staff, caregivers and volunteers on their performance of duties and implementation of programme. Ensure that they are competent in the relevant tasks before they assist providing active rehabilitative service for any client
• Develop the competencies of occupational therapy assistants
• Maintain Database/ records of all clients to provide evidence-based treatment with accurate and appropriate documentation
• Ensure that proper documentation is made for all treatment rendered to clients and all client’s records are updated accurately and promptly at all times
• Any other duties as assigned by Manager (Fu Hui Golden Care Centre) and/or the Management

Requirements:

• Diploma in Occupational Therapy or Bachelor/ Master in Occupational Therapy [A-Level entry diploma accredited by the World Federation of Occupational Therapy (WFOT)]
• Full Registration with the Allied Health Professional Council
• At least 2 years of experience as Occupational Therapist
• Preferably with valid Basic Cardiac Life Support (BCLS) Certificate
• Able to work well independently and in groups
• Strong interpersonal and communication skills
• Good written and spoken English
• Ability to converse in Mandarin and major dialects is an advantage (in order to work closely with the Mandarin and dialect speaking multidisciplinary care team to provide clients with a seamless delivery of care which is of quality, safe and cost-efficient and communicate and work effectively with the team in developing individualised care plan for clients require rehabilitation services
• Passionate in serving the needy and vulnerable
• Proficient in Microsoft Office – MS Word and Excel

Role Description:

The Operations Manager plays a crucial role in ensuring the effective management of operations within our company. This position involves overseeing various aspects of the business, including staff management, customer service, inventory control, and facility maintenance. The Operations Manager works closely with department heads and senior management to develop and implement strategies to improve operational efficiency, enhance customer satisfaction, and drive business growth.

Specific Responsibilities:

1. Trainee to learn and understand the salon's operations, policies, and procedures.They will conduct comprehensive research on the beauty and personal care industry, including market trends, consumer preferences, and competitive landscape. Analyze industry reports, market data, and consumer insights to identify emerging opportunities and potential challenges. Review competitor strategies, product offerings, pricing models, and marketing tactics to benchmark against industry standards.

2. Trainee to gain in-depth knowledge of the salon's product lines, treatments, and services. Assist in front desk duties, including greeting customers, scheduling appointments, and answering inquiries.

3. Trainee will conduct a SWOT analysis (Strengths, Weaknesses, Opportunities, Threats) to assess the internal and external factors impacting the company's operations. Synthesize findings to identify strategic priorities, areas of differentiation, and potential growth opportunities. They will also learn to map out existing operational processes, from customer acquisition and appointment booking to service delivery and post-service follow-up.

4. Trainee to develop quality assurance protocols, standards, and procedures to ensure consistency, reliability, and excellence in service delivery. Implement quality control mechanisms, such as customer satisfaction surveys to monitor service quality and identify areas for improvement.

Design and implement strategies to enhance the overall customer experience across all touchpoints, from initial inquiry to post-service follow-up. Personalize customer interactions, anticipate needs, and exceed expectations to foster loyalty and advocacy. Leverage customer relationship management (CRM) systems, feedback channels, and data analytics to gain insights into customer preferences, behaviors, and sentiment.

5. Review existing supplier contracts, agreements, and relationships to assess performance, reliability, and cost-effectiveness. Identify opportunities for consolidation, renegotiation, or diversification of vendor partnerships to optimize supply chain efficiency and mitigate risks. Develop supplier scorecards or performance metrics to evaluate supplier performance and establish continuous improvement initiatives.

6. Trainee will participate in inventory management activities, such as stock replenishment, product ordering, and vendor communication. Provide support to the director in daily operations, including salon setup, maintenance, and cleanliness.

7. Build and maintain strong relationships with newand existing clients by ensuring personalized service, addressing feedback and complaints promptly. Collaborate with the director to develop and implement strategies for business growth and profitability. Identify opportunities for new service offerings, or loyalty programs to attract new clients and increase revenue.

8. Trainee to reflect on the achievements, challenges, and lessons learned during the development plan period. Conduct a comprehensive performance review and evaluation of the effectiveness, impact, and ROI of operational initiatives and improvement projects. Gather feedback from customers to gain insights into areas of strength, weakness, and opportunities for improvement.

9. Trainee will continuously update knowledge and skills in beauty services through online courses and self-study. Stay informed about industry trends, new products, and techniques to remain competitive in the market.

Competencies:

1. Orientation, Industry Research and Market Analysis

2. Product and Service Knowledge and Customer Interaction

3. SWOT Analysis and Workflow Analysis

4. Quality Assurance, Customer Experience Enhancement and Relationship Management

5. Performance Metrics, Supplier and Vendor Management Optimization

6. Inventory Management and Operational Support

7. Client Relations and Business Development

8. Reflection and Performance Review

9. Continuous Learning and Development

4. Duration of Traineeships: 6 months

5. Approved Training Allowance: Mature Mid-Career Individuals - $3200

6. Education Qualifications Required for the Traineeship Role Under SGUnited Traineeship:

Mid-career individuals from any qualification level can apply.