Total 7 customer experience manager job vacancies in Human Resources category in nea choa chu kang cemetery and columbarium

Job Summary:

The Assistant HR Manager (SG) supports the HR operations for Singapore to fulfil HR functions and support our internal stakeholders.

Job Responsibilities:

• Perform full HR spectrum in Singapore, including recruitment/internship, onboarding and offboarding, L&D, payroll, employee relations, performance management in compliance with SG labour laws and other relevant laws.
• Assist Group HR Manager in HR policy development and ensure compliance in HR policies and practices in Singapore office.
• Work with MY Assistant HR Manager to fulfil all candidate sourcing and onboarding requests for SG and MY executives and workers.
• Work with SG HR & Admin Team to implement the new HRIS for Group HR (SG and MY).
• Support internal audits and regulatory compliance tasks.
• Promote a unified company culture that aligns with the group’s values and mission, working closely to ensure consistency in employee engagement and workplace culture.
• Take on any other new assignments from Senior Management and Group HR Manager.

Job Requirements:

• Must possess at least Bachelor Degree in Human Resource Management, Organisational Psychology or equivalent.
• Minimum 10 years of prior HR experience in SG, with strong knowledge of Singapore Labour Laws and Regulations. Strong experience in Talent Acquisition and Talent Development preferred.
• Self-driven and hands-on person. Collaborative in nature and strong team player.
• Able to handle confidential information with high integrity and discretion.
• Energetic and willing to implement change. Able to work in fast-paced environment.
• Willing and able to go to project sites and engage with front-line staff, other than executive staff.
• Very detailed oriented and strong at producing high quality/accurate work.
• Strong with numbers and critical thinking. Able to complete HR initiatives with high cost-benefit outcomes.
• Diplomatic and excellent interpersonal and communication skills in dealing with all levels of staff.
• Knowledge and prior experience with Malaysian Labour Laws are also useful.
• Highly proficient in M365, SharePoint and HRIS.
• Willing to work beyond normal working hours and weekends, should there be work exigencies.

Job Description:

Viskou is seeking an experienced HR Manager to join our team and contribute to our ongoing growth and development. As the HR Manager, you will be responsible for comprehensive human resource management, including recruitment and selection, employee relations, performance evaluation, and training and development, laying a solid foundation of talent for the company’s long-term growth. This role requires occasional travel to other locations as needed.

Key Responsibilities:

• Develop and implement recruitment plans to attract and select talent that aligns with the company’s growth.
• Manage and improve the company’s performance evaluation system, promoting performance improvement and career development for employees.
• Design and implement employee training and development programs to enhance overall employee skills and competencies.
• Build and maintain positive employee relations, handle employee inquiries and conflicts, and foster a supportive work environment.
• Oversee and optimize HR policies and processes to increase work efficiency and employee satisfaction.
• Occasional travel to support HR functions and company initiatives at other locations.

Qualifications:

• Bachelor’s degree or above, preferably in Human Resources, Psychology, or a related field.
• At least 2 years of HR management experience; previous experience as an HR Manager or in a related role is preferred.
• Familiar with labor laws and HR policies, with a strong ability to manage employee relations.
• Excellent communication, coordination, and problem-solving skills, with the ability to handle tasks independently.
• Strong sense of responsibility, good team spirit, and adaptability in a fast-growing work environment.
• Willingness and ability to travel as needed.

What We Offer:

• Competitive salary and benefits
• Opportunities for professional growth and development
• A friendly work atmosphere and supportive team

Job Title: HR Manager

Location: TutorJohn Learning Centre, 143 Teck Whye Lane #01-231

TutorJohn ll, 144 Teck Whye Lane #01-217

Company: TutorJohn Learning Centre

About Us:

We are a dynamic and innovative tuition center committed to providing high-quality educational services to our students. Our team is dedicated to fostering a supportive learning environment where students can excel academically and reach their full potential. With All Levels, All Subjects: 1-1 Home Tuition and Small Group learning classes.

Position Overview:

We are seeking an experienced and proactive HR Manager to join our team. The HR Manager will be responsible for overseeing all aspects of human resources, including recruitment, employee relations, performance management, training and development.

Responsibilities:

Develop and implement HR strategies and initiatives aligned with the overall business strategy.

Oversee the recruitment process, including sourcing, screening, interviewing, and hiring qualified candidates.

Manage employee relations

Implement performance management systems to monitor employee performance and provide feedback for improvement.

Ensure compliance with all HR policies, procedures, and legal requirements.

Maintain accurate and up-to-date employee records and documentation.

Handle employee grievances and disciplinary actions in accordance with company policies and procedures.

Collaborate with management to identify staffing needs and develop strategies to attract and retain top talent.

Requirements:

Bachelor's degree in Human Resources, Business Administration, or related field.

Any proven work experience as an HR Manager or similar role.

In-depth knowledge of HR policies, procedures, and best practices.

Strong leadership and interpersonal skills.

Excellent communication and negotiation skills.

Ability to multitask and prioritize tasks effectively.

Proficient in MS Office and HRIS software.

Any related HR Certifications is a plus.

Company Benefits:

Health insurance: We provide comprehensive health insurance coverage to ensure the well-being of our employees and their families.

Competitive salary: We offer a competitive salary package to attract top talent and reward employees for their contributions.

Professional development opportunities: We support employee growth and development through training programs, workshops, and educational opportunities to enhance skills and advance careers.

Flexible work arrangements: We offer flexible work arrangements, including remote work options and flexible hours, to accommodate individual needs and promote work-life balance.

Employee discounts: We provide discounts on tuition fees for employees and their immediate family members enrolled in our tuition center programs.

Performance bonuses: We offer performance-based bonuses or incentives to recognize and reward employees for their hard work, dedication, and achievements.

Social events and team-building activities: We organize social events, team-building activities, and company outings to foster a positive work culture, strengthen team relationships, and boost morale.

Salary: $1,500 - 3,000

How to Apply:

If you are keen, please fill in this short form and shortlisted candidates will be asked for a Zoom interview.

https://tinyurl.com/TuitionCentreJobRegistration

We thank all applicants for their interest in joining our team. Only those selected for an interview will be contacted.

HR & Admin Manager (Singapore & Malaysia)

Responsibilities:

Human Resource

· Review HR and performance management policies and key KPIs

· Review company handbooks to include any updates or amendments in Employment Acts

· Handles recruitment process including talent sourcing, liaison with recruitment agencies, drafting job posts, onboarding and orientation.

· Plan manpower needs in line with Minstry of Manpower (MOM) directives and apply for work permit, S Pass, EP, DP and process pass renewals

· Organize annual medical checks for employees

· Handles off-boarding process like conduct exit interviews, termination, retirement

· Handles employee’s queries, grievances and provides career guidance

· Process monthly Singapore and Malaysia payroll using iPay and UBS SAGE including uploading to banks for payment

· Plan and implement annual performance management and propose division of bonuses

· Submission monthly CPF contribution to CPF Board and pay all relevant taxes like EPF, EIS, SOSCO, Zakat, PCB and corporate taxes to Malaysia statutory boards

· Submission of annual tax forms to IRAS and LHDN (Malaysia equivalent of IRAS)

· Apply and claim from statutory boards childcare leave and training course subsidies

· Ensures proper administration of HR and admin practices in line with corporate compliance by HQ, includes meting out disciplinary actions

· Submission of HR reports like monthly headcount, salary list, organization charts and contact list

· Organize annual team bonding sessions and quarterly staff engagement activities

· Manage and verify annual leaves and benefits entitlement, petty cash and transport claims

· Source and identify safety course providers for employees in Singapore and Malaysia

· Ensure all training, payroll and filing records are in place and maintain office cleanliness

Office Administration

• Maintain and process any of the general office admin of the company.
• Stationery & sundry purchasing for office and other ad-hoc projects.
• Tenancy/Rental Management (For both SG & MY offices and rental units for Employees)
• Stationery & Office Equipment management (Sourcing, purchasing, maintain)

IT Support

· Liaising with Vendor on IT equipment and Software matters

· Procuring and maintaining of IT equipment (both mobile phones, laptops, router and printer), issue, returns & repair

· Handling IT enquiries from employee

Requirements:

· Singapore Citizen or SGPPR

· Fluent in both English & Mandarin (Proficiency in Japanese language or Malay is a bonus)

· Preferably Bachelor Degree or Graduate Diploma in Human Resource/Capital Management

· Proficient in MS applications like Word, Excel, Powerpoint and Outlook

· At least 5years’ experience as HR practitioner in Singapore, be well versed in Singapore Employment Act and willing to learn Malaysia labour laws

· Strong communication skills (both verbal & written)

Assisting the Assistant Director (Corporate Services) and be responsible for handling all the HR functions including recruitment, training, payroll, compensation & benefits, employee relations in Boys’ Town. Ensuring smooth HR operations on a daily basis and provide quality customer service to both internal and external clients. The incumbent needs to help to coach, counsel, and discipline HR employees. Support in developing, coordinating, and enforcing systems, policies, procedures, and productivity standards.

FUNCTIONAL – HUMAN RESOURCE

Talent Acquisition and Recruitment:

· Collaborate with hiring managers to identify staffing needs and develop effective recruitment strategies.

· Manage end-to-end recruitment processes, including job postings, candidate screening, and interviewing.

· Ensure a positive candidate experience and contribute to building a diverse and inclusive workforce which includes on-boarding process.

· Lead and participate in recruitment strategy efforts such as career fairs, career talks etc.

· Handles end-to-end process for Assistant Manager and above level entries, transfers and exit.

Employee Relations:

· Act as a point of contact for employees, addressing HR-related queries and concerns through email, face-to-face and/ or ticketing system.

· Assist in the resolution of workplace conflicts and employee relations issues.

· Contribute to the development and implementation of employee engagement initiatives.

Learning and Development:

· Identify training needs and coordinate learning and development programs.

· Facilitae training sessions and workshops as needed.

· Oversees the training and development records for all employees.

Performance Management:

· Manage the performance management process.

· Support assistant managers and above in setting performance expectations and conducting performance reviews.

· Contribute to the continuous improvement of performance management systems.

General HR Management:

· Collect HR data collection from employees for the purpose of generating operations and HR insights.

· Establish, review and manage all standards and practices of corporate governance, audits relating to HR and ensuring compliance and proper documentation.

· Ensure all HR matters are in compliance with relevant laws & regulations.

· Prepare, structure and manage HR data and information to assist in the analyses off operations and HR issues.

· Innovate HR processes and practices through digitalization by evaluating its impact on the delivery of HR services.

· Manage, review HR quality service level agreement and ability to communicate findings and outcomes of HR service quality reviews to relevant stakeholders.

· Manage, update and maintain an effective and efficient HRIS which includes Assistant Manager and above employee data and leaves administration.

· Participate in projects, committees, taskforce being appointed by the Assistant Director or management team.

· Manage and maintain all assistant managers’ level and above HR records, PFiles, training and development.

HR Administration:

· Manage HR documentation, including employee contracts, policies, and procedures.

· Maintain accurate and up-to-date employee records.

· Manage and handle payroll vendor to manage payroll processes and functions including submitting/ filing of CPF, Income Tax and all other statutory claims.

· Assist in the administration of employee benefits including insurance.

Other Administration:

· Manage, update and submit various reports eg. Headcount, Training, Management, Statutory, Surveys report etc.

· Manage and handle statutory reporting, submission of claims, grants and funding.

· Participate in manpower, C&B and any other related surveys.

· Participate and provide administrative support (which include any statutory requirement related e.g PDPA, Safe Management etc.) to the Human Resource Manager.

· Any other duties assigned.

MANAGERIAL

· Report to and provide regulare feedback to the Assistant Director (Corporate Services) of Boys' Town.

· Coach, counsel, and discipline and guide HR team members, interns and temp staff.

· Attend management and other relevant meetings and to do presentation when necessary.

REQUIREMENTS

· At least a Degree in Business Administration or Human Resources.

· At least 5 years of relevant working experience and 3 years in the capacity of a Senior HR Executive, preferably in non-profit sector.

· At least 3 years of direct payroll processing.

· Experienced in managing and leading HR team members.

· Good understanding of the Employment, CPF, Employment of Foreign Manpower, Retirement & Re-Employment, WICA, Workplace Safety and Health Act.

· Have an eye for details.

· Good in record keeping (filing/documentation etc.).

· Ability to handle sensitive and confidential information with discretion

· Proficient in HRIS and MS Office suite (i.e. Microsoft Outlook, Excel, Word, PowerPoint etc)

· Strong interpersonal and communication skills.

· Good initiative and able to work independently.

· Ability to work fast and handle pressure well.

Are you a self-motivated, result driven individual looking to working in a fast-paced environment? If you are such an individual, we are keen to explore the opportunity to have you on board.

Responsibilities:

1. Develop and execute HR management strategies in alignment with the company's business goals.
2. Formulate and implement recruitment plans, ensuring timely acquisition of suitable talents for various company departments.
3. Manage the entire employee lifecycle, including onboarding, training, and exits, to ensure career development and welfare.
4. Organize and drive employee performance evaluations, establishing a comprehensive incentive mechanism.
5. Handle employee relations, coordinate conflict resolutions, and ensure internal harmony and stability.
6. Manage HR records, ensuring accuracy and confidentiality.
7. Assist in formulating and refining company HR policies, providing improvement suggestions.

Qualifications:

1. Bachelor's degree or above, preferably in Human Resources Management, Business Administration, or related fields.
2. Over 3 years of HR management experience, with preference given to those with team management experience.
3. Excellent communication, coordination, and team leadership skills.
4. Familiarity with relevant laws and regulations, with a strong spirit of teamwork.
5. Keen insight into HR management, capable of effectively addressing various personnel issues.

We Offer:

1. Competitive salary and benefits package.
2. Excellent career development opportunities and chances for advancement.
3. Company training mechanisms with comprehensive support for personal development.

Other Information:

· 5 days work week (9:00~18：00)；

· Office at Bukit Batok;

Job Description

• Plans and secures the organisation’s manpower.
• Designs the employee value proposition (EVP) and talent outreach plans to source for potential candidates.
• Determines cost-efficient and robust assessment and selection tools to identify the right candidates for hire.
• Establishes processes and guidelines to onboard new hires.
• Coaches and works with business stakeholders to facilitate the assimilation of new hires into the organisation to help them become effective contributors readily.
• Responsible for managing the talent attraction team operations and performance and integrating Skills Frameworks into the talent attraction programmes and initiatives under the team’s purview.
• Explore new ideas and possibilities and to evaluate them in a methodical and systematic manner to make decisions and manage resources effectively.
• A confident communicator and possesses the ability to build and leverage strong relationships with others to achieve desired objectives.

Skills and Competencies

• Min Diploma/ Bachelor’s degree, preferably in Human Resource Management.
• Min 4 years of experience as Talent Attraction Manager, or relevant experience in recruitment.
• Familiarity with various sourcing tools, social media platforms, and professional networks.
• Possess strong research skills and a passion for discovering top talent.
• Highly motivated and detail-oriented individual
• Excellent communication and interpersonal skills.
• Strong organizational and time-management abilities.
• Highly skilled with modern sourcing and recruiting techniques.
• Good understanding of the labour market and local regulatory requirements such as Employment Act, etc.
• Meticulous, proactive, resilient, people-oriented, and passionate in meeting people.
• A leader, a team player and able to work independently with minimal supervision.