POSITION SUMMARY

Reporting to the Deputy Director, Talent Management & Capability Development, the hire will be one of the team leads within Synapxe Academy, supervising a total of 3 assistant managers and/or executives in managing the learning operations, digitalization and productivity efforts as well as delivery experience. He/ she is required to work with the rest of the Academy team to drive, support and facilitate transformative learning initiatives, with the view to build a high performing, agile and future-ready health tech workforce in Synapxe.

RESPONSIBILITIES:

• Streamline and set up a strong learning delivery structure for the Academy operations which will enable a good employee experience and is productive.
• Review the Learning and Development Policy to ensure that the policy is updated in line with the learning philosophies and operating model.
• Establish a set of standard operating procedures that will serve as knowledge management and guide for all key learning operations.
• Monitor and track learning budget utilisation, timely completion of mandatory programmes by staff as well as report learning metrics to the various business units and at the organisational level
• Spearhead our learning digitalisation efforts, including procurement of advanced e-learning tools (e.g. virtual reality training), in-house creation of e-learning programmes using the tools and design a structure which will enable the wider organisation to tap on the tools for their learning needs.
• Manage the SuccessFactors Learning Management System, specifically in ensuring seamless setting up of programmes/curriculum, updating of learning roadmaps, rolling out of mandatory programmes, integration with other e-learning platforms such as Udemy as well as accurate recording of learning history.
• Review and establish a common set of contractual terms with external learning vendors and contracting process, which will guide the procurement of learning support and vendor management across the entire Academy team.
• Manage and review enterprise-level learning subscriptions, such as Udemy, Gartner, Singapore Computer Society, to ensure good return-of-investment and cost effectiveness.
• Manage the learning facilities within Synapxe and ensure that they are set up properly to support the delivery of learning programmes.
• Drive all learning marketing and communication efforts; and ensure that all learning touchpoints such as the Intranet and mailbox, are updated and maintained.
• Work very closely with the Competency Development and Governance team to support the learning needs of the organisation. This includes collaborating very closely with them to plan and organise the developmental interventions to support business needs, to ensure that the Synapxe workforce has the right capabilities to support the business.
• As a learning partner to the selected Business Units (BUs), work with BUs to (1) carry out learning needs analysis to identify training needs, (2) identify suitable vendors for training, and (3) support in programme implementation. Be the first port of call when BUs have training-related queries.
• Collaborate with BUs to develop learning roadmaps based on competency frameworks to ensure that the learning needs for employees are clearly reflected for different job grades.
• Facilitate and oversee in-house training programmes for staff such as Group Orientation in an engaging and professional manner.
• Conduct timely reviews of the programmes run by Synapxe Academy to ensure that programmes are effective, and to source for alternative programmes, where relevant.

REQUIREMENTS:

• Degree with more than 15 years of working experience and prior experience in Learning and Development domain.
• Has at least 5 years of supervisory experience managing a small team of at least 3 staff independently.
• Proven track record in managing learning operations and systems, facilitation, programme development, and learning solutions deployment.
• Attainment of the Advanced Certificate in Learning and Performance or other established learning and development certifications would be an advantage.
• Ability to handle intense workload, set up systems and structures in a complex working environment, and project manage a few workstreams at once.
• Good stakeholder management skills and have an enterprising mind to look ahead at the evolving needs of the operations and proactively manage.
• Have a positive, growth and agile mindset, energetic, collaborative, meticulous, and enjoys working in a fast-paced environment with good follow-through.

Assistant HR Manager (Operations and Learning Development)

We are seeking a dynamic and organized Assistant HR Manager (Operations and Learning Development) to join our HR team. This role is ideal for a professional who is passionate about driving operational excellence through standardized processes, while also fostering employee growth through effective learning programs. You will be instrumental in establishing Standard Operating Procedures (SOPs) across the organization and leading initiatives that promote continuous learning and development.

Key Responsibilities:

1. Operations Management & SOP Development

• Develop and implement Standard Operating Procedures (SOPs) for company-wide HR and operational processes to ensure consistency, efficiency, and compliance.
• Collaborate with department heads to map, document, and standardize business processes.
• Continuously review and update SOPs to align with best practices and organizational changes.
• Drive initiatives to improve HR operations, ensuring optimal workflows and processes across different functions within HR and other departments.
• Coordinate with cross-functional teams to identify operational inefficiencies and recommend actionable solutions.

2. Learning & Development Strategy & Execution

• Design, implement, and oversee learning and development programs that enhance employee skills, support professional growth, and align with business goals.
• Develop onboarding, training, and leadership development programs to ensure new and existing employees are well-equipped to succeed in their roles.
• Evaluate the effectiveness of training programs using metrics and employee feedback, and continuously optimize training initiatives to align with organizational needs.
• Leverage digital learning tools and the Learning Management System (LMS) to provide flexible and scalable training solutions.
• Identify learning needs in collaboration with department heads and ensure effective learning solutions are in place to bridge skill gaps.

3. HR Analytics for Operational Efficiency & Development

• Utilize HR analytics to measure the effectiveness of L&D programs, identify skill gaps, and assess the efficiency of operational processes.
• Develop data-driven insights that contribute to the continuous improvement of HR processes and learning initiatives.
• Monitor training participation and performance metrics to provide data-backed reports to senior management.

4. Stakeholder Management & Communication

• Establish strong relationships with key stakeholders across various departments to ensure effective implementation of SOPs and training programs.
• Communicate operational updates, process changes, and learning initiatives clearly and effectively to all employees.
• Work closely with senior leadership to understand strategic business objectives and develop learning solutions that align with those goals.

5. Team Management & Development

• Provide guidance and coaching to junior HR team members to build capabilities within the team.
• Foster a culture of continuous learning within the organization, encouraging staff at all levels to participate in development programs.
• Support the HR team in maintaining high performance, ensuring consistency in operations, and developing skills to meet evolving business needs.

6. Compliance and Continuous Improvement

• Ensure that all processes and SOPs comply with internal policies and regulatory requirements.
• Drive continuous improvement initiatives that enhance HR operations and employee experience.
• Conduct regular process audits to maintain high standards of compliance and operational excellence.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, Education, or a related field.
• 5+ years of experience in HR operations, learning and development, or a related HR role.
• Experience in designing and implementing company-wide SOPs.
• Strong understanding of HR operations, learning principles, and instructional design.
• Proficiency in using Learning Management Systems (LMS) and data analysis tools.
• Excellent communication, facilitation, and interpersonal skills.
• Ability to work collaboratively with cross-functional teams and influence key stakeholders.
• Proven track record in managing training programs and driving operational improvements.

Why Join Us?

• Contribute to creating a culture of operational excellence and continuous learning.
• Be part of an inclusive and supportive HR team that values innovation and efficiency.
• Opportunities for professional development and career advancement within the company.

Apply today to make an impact in optimizing HR operations and driving employee learning and development across the organisation.

COMPANY DESCRIPTION

About BW Group

BW Group is a leading global maritime company involved in shipping, floating infrastructure, deepwater oil & gas production, and new sustainable technologies. Founded in 1955 by Sir YK Pao, BW controls a fleet of over 490 vessels transporting oil, gas and dry commodities, with its 200 LNG and LPG ships constituting the largest gas fleet in the world. In the renewables space, the group has investments in solar, wind, batteries, biofuels and water treatment. BW is proud to be listed as one of Forbes World's Best Employers 2023.

Are you ready to make an impact?

What drives us is our mission to deliver energy for the world today, and to find solutions for tomorrow. If you want to make lives better around the world by providing access to energy, while working on sustainability and decarbonisation, we'd like to hear from you. Working at BW you will feel the pulse of the world each day. If something happens in the world, we feel it, and you can play your part by anticipating and responding to it. Our high-performing teams are drawn to BW by the global nature of our work and the satisfaction of working with collaborative people who inspire each other to deliver exceptional results.

RESPONSIBILITIES

This is an exciting opportunity for someone seeking professional experience as an intern. You will be working within a purpose driven multinational organisation on global HR projects that support learning & development and employee experiences across the Group. Through this internship, you will learn how to operate in a challenging and supportive environment where you can practice new skills and gain valuable experiences.

Global projects you will support:

• Group-wide leadership development programmes
• Diversity, inclusion and belonging training for sea and shore based employees
• Employee engagement and well-being programmes

Learning opportunities from this internship:

• Understand what is involved in developing and running group-wide development programmes
• Liaise with multiple external partners who support the success of our programmes
• Communicate with participants internationally to support their learning experience
• Develop learning and engagement content for employees
• Support invoice processing of learning and development projects
• Learn from a supportive HR team to development broader knowledge of HR
• Any other adhoc tasks as appropriate

• Keen interest to learn and develop one's personal and professional capabilities
• Good written and verbal communication skills
• Good organisation skills
• Well versed in using Microsoft Office suite
• Minimum commitment of 3 months

At BW, we offer challenging work in an international environment with a team of dedicated and competent colleagues. We recognise that the success of BW rests with each employee's ability to provide the necessary skills and confidence within the team, and our training is tailored to suit individual needs and career aspirations.

Vision: Best on Water

Mission: We deliver energy for the world today, and find solutions for tomorrow

Values

• Collaborative
• Ambitious
• Reliable
• Enduring

If our values resonate with you and you think you can contribute, we would be delighted to hear from you!

Don't meet every single requirement? At BW, we value diversity and the unique experiences that people from different backgrounds bring to our business. We welcome you to apply for the role even if you don't fully meet all the listed requirements, especially if you are passionate about building an inclusive culture where we strive to be our best. You may be just the right candidate!

Information for Recruitment Agencies:

BW endeavours to recruit and fill vacancies directly. However, when we do need to engage with agencies, BW operates a preferred supplier list (PSL) and will not be accepting unsolicited applications from non-PSL agencies for this role.

Duties and Responsibilities:

• Recruitment and work passes matter.
• Conducts orientation programmes for new recruits and ensures proper induction is given.
• Work closely with site Managers, Supervisors and management team to deliver HR initiatives and operational support.
• Assist in maintaining the document management system in accordance to the company’s ISO policies and procedures.
• Process of Group Insurance administration for staff and ensure compliance with the Act.
• Assist in organising corporate social responsibility and welfare activities.
• Other ad-hoc administrative duties when assigned.

Requirements:

• 'O' Level/ NITEC/ Certificate in a HR-related discipline with at least 1 year of relevant experience, preferably from a fast-paced work environment
• Good team player
• Able to work independently
• Meticulous, careful and positive
• Resourceful and enjoy challenges

Job Responsibilities:

• Oversee the entire process of staff and workers' training courses, including coordination between internal staff and training vendors, managing course registration and confirmation, conducting post-training evaluations, and maintaining training records and certifications.
• Support the updating and maintenance of internal Training policies, Standard Operating Procedures (SOPs), flow charts, training calendar, and training materials.
• Maintain and update training administration, staff records, training budget, and HR system.
• Assist in following up on mentorship, performance appraisal, and staff career planning progression, including activities and communication related to these processes.
• Coordinate and facilitate internal HR events, meetings, and staff engagement activities.
• Support the review and analysis of training reports and feedback to identify areas for improvement and develop action plans accordingly.
• Act as an active team member in the HR department, participating in organizing department activities such as training and development, HR Information Systems (HRIS), people communications, HR projects, and other related tasks.

Job Requirements:

• Diploma or Degree in any field of study.
• Possession of ACTA or ACLP certification is advantageous.
• Minimum of 2 years of working experience, with prior experience in a training role or similar position being beneficial.
• Demonstrates responsibility, quick learning ability, attention to detail, self-motivation, and teamwork.

COMPANY DESCRIPTION

Mediacorp is Singapores largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

Purpose of the role

The Talent Development Specialist will be responsible for facilitating Talent Development & Talent Management programs and the application of Learning Management System to drive a learning culture and great employee experience to build a high performance and engaged workforce to allow the organization to stay ahead of competitions within this dynamic media landscape.

Scope of the role

• Support the Head of the Talent Management Team in the management and administering of the Learning Management System and processes to ensure accessibility of learning and development opportunities.

• Define requirements and deliverables, manage project plans, schedules and changes associated with new processes and programs.

• Develop, communicate and implement programs and processes, execute and measure effectiveness of talent programs.

• Administer Talent Development & Talent Management programs and systems in accordance to defined strategy and plan, participate in the creation and delivery of key outputs, reports, communications, learning materials, and other support resources.

• Serve as one of the key points of contact to the business stakeholders for Talent Development programs and technology, addressing questions and requests in a timely and professional manner.

• Engage internal stakeholders and external partners to design, development and deliver development programs.

• Support organization-level projects to build leadership and organization capability.

• Deliver HR driven programs such as New Hires Orientation and other HR Programmes1.

Note:

1. Talent Development Programs may include Organisation-Wide Mandatory Training, Leadership Development Program, New Hires Orientation, Performance Management, Succession Planning, Talent Reviews, Career Development, Career Pathing, and other strategic projects.

• 3 years of relevant experience in planning, designing, implementing and/or evaluating learning programs and initiatives.
• Bachelor degree in any discipline.
• Possess a positive attitude and demonstrates self-leadership, data-fluency, adaptability, and resilience especially under challenging circumstances.
• Strong understanding in Learning & Development concepts, frameworks and activities
• Experienced with Learning System/Platform Management (added advantage)
• Possess strong analytical and problem-solving skills
• Strong facilitaton and communication skills for standup delivery.
• Demonstrated experience in managing multiple projects and activities to meet competing deadlines.
• Proactive in creating and searching for new and innovative approaches to activities that enhance performance.

Who We Are:

Omnicom Public Relations Group is a global collective of three of the top global public relations agencies worldwide and specialist agencies in areas including public affairs, marketing to women, fashion, global health strategy and corporate social responsibility. It encompasses more than 6,000 public relations professionals in more than 330 offices worldwide who provide their expertise to companies, government agencies, NGOs and non-profits across a wide range of industries. Omnicom Public Relations Group is part of the DAS Group of Companies, a division of Omnicom Group Inc. that includes more than 200 companies in a wide range of marketing disciplines including advertising, public relations, healthcare, customer relationship management, events, promotional marketing, branding and research.

As a talent-centric workplace, we recognize that we’re only as good as our people. And our people are outstanding. Every day, we strive to attract, retain and grow the very best talent in the industry, and bring their passion, creativity and smarts to bear for our clients.

The Opportunity:

Omnicom Public Relations Group Singapore is actively sourcing for an experienced Talent Development Director. With a strong focus on talent acquisition, this role will drive progressive people-first recruitment and action best of class employee relations programmes. Working closely with our senior leadership team, the ideal candidate will drive consultative, informed, and data-driven strategies across all relevant talent development focus areas.

What you’ll do:

• Manage the full-cycle 360 recruitment process across all levels of candidates and teams. From our public relations, digital, and creative teams, to support staff, to our internship talent pool, you will be the key recruitment expert for our Singapore office.
• Provide data-backed counsel to senior leadership about trends in the marketplace, competitive intelligence, and strategic recommendations for attracting the best talent and raising the profile of Omnicom Public Relations Singapore as a true employer of choice.
• Manage, streamline, and improve recruiting tools and systems (i.e., applicant tracking system, job postings, reference checking, referral process)
• Ensure a consistent talent acquisition process is followed across practices to ensure clarity for both internal stakeholders and candidate for best of class recruitment processes
• Oversight on areas such as promotion and salary review cycles, hire requests, employee benefits, and more
• Be an employee relations champion, a trusted and key point of the contact to enable constructive communication feedback channel for employees, practice leads, and leadership team
• Actively identify gaps, with solutions-based risk assessments and resolution plans
• Design succession plans for key talent and positions
• Manage, mentor, and grow your team of talent development experts

What you’ll receive:

• A progressive, growth oriented environment to propel your career in talent development and acquisition in a fast paced, dynamic, and rewarding environment:
• Ability to drive the talent development strategy in partnership with a caring, experienced, people-first leadership team
• A strong coaching and collaboration culture.
• A highly committed, intelligent, and driven team.
• Career progression as you perform at the highest levels.
• Competitive remuneration and attractive benefits.
• Work within a true multinational brand with access to stakeholders across our global network.

What you’ll need:

• 10 years or more of experience driving talent acquisition and human resources
• Experience working with senior leadership and driving senior leadership communication
• Team player with prior experience leading a team
• Strong communication skills inclusive of presentation skills
• Negotiation and influencing skills with ability to drive complex salary and career discussions with potential candidates and existing employees
• Project and change management skills
• Strong time and priority management skillset
• In-depth understanding of Singapore labour and employment law, inclusive of Ministry of Manpower processes and work pass applications
• Ability to communicate clearly and focus on results, with a positive and professional disposition in every situation.
• A point of view, and a proven ability to propose solutions and present ideas in a persuasive and compelling manner.

About us:

OPRG Singapore is a strengths-first organization that believes our staff operate at their best when they can nourish their lives with meaningful activities both in and out of the workplace. OPRG employees enjoy the medical/dental coverage including critical illness cover, and free access to a trained psychologist/counsellor through our Employee Assistance Program.

Our leadership team has designed and codified thoughtful work/life programs to ensure our staff have the opportunity to find balance while thriving with OPRG. Our formal work-life harmony guidelines outline our commitment to your personal time. Leave programs include, annual leave, birthday leave, alternate week BlueSky (early close) Fridays, Family Care leave (so staff can be with loved ones when it's most critical - and it includes pets!), and sabbatical leave for long-service. In 2021, we piloted a "meeting-free Friday" program, with the aim to offer one day where staff can focus on their priorities - to have creative quiet, the space to be strategic, or even just uninterrupted time to focus on important heads-down work. This program was overwhelmingly popular and we have continued in 2023.

Our learning and development programming includes a mentorship program, Strengths-training and various leadership trainings offered both locally and from our regional network (Emerging Manager, Leadership, Resilience workshops) as well as a host of local skills-based trainings to help you develop writing, presenting, and other areas in your specific functional expertise.

POSITION SUMMARY:

Position is responsible for Talent Management, Learning & development (L&D) and Diversity & Inclusion for the Asia Pacific region.

For the Regional Office, direct responsibility for these functions but partner with Country HR to design and deploy initiatives in the Countries

KEY REPOSNSIBILITIES:

Talent Management

• Partner with Key Stakeholders like Business Leaders and Country HR leaders to advance our Regional Talent Management (TM) Strategyto ensure relevance to current and future business needs and focus our Talent agenda on capabilities building
• Together with HR COE for data analytics, develop, monitor and analyse Talent Analytics to ensure we are engaging and retaining our talents and supporting their growth and career development in alignment with both their career aspirations and our Business Strategy. Leverage data analytics to supprt businesses decisions around our Talents.
• Responsible for the end to end TalentManagement and Succession Planning process accross 13 markets in Asia Pacific and partners with Local HR and HR Businesses Partners to trackand monitor our Talents individual development plans to ensure Engagement and Growth.

Learning & Development

• Design learning and development framework for Asia Pacific region and ensure alignment with company strategies
• Partner with Key Business Leaders and Country HR leaders to conduct training needs analysis (TNA) to build current and future capabilities.
• In partnership with HR leaders and People Managers, analyze training needs to develop new programs or modify and improve existing programs and ensure implementation of development plan for all employees in Asia Pacific region.
• Ensure development plans are structured around 70/30/10 for development effectiveness.
• Design and deploy development frameworks, programs targeted at various employee groups to ensure appropriate learning and career pathways.
• Design programs through partnership with external training institutions which include a blended approach to learning such as coaching, classroom training, 1-2-1 sessions, action learning and e-learning
• Lead facilitator for key internal programs like group orientation program and key in-house people management programs. Partner with sales trainers where appropriate to deploy in-house programs in local language including facilitating Train the Trainer sessions.
• For external facilitated programs, evaluate instructor performance and effectiveness of training programs and provide recommendations for improvement
• Management of regional training budget.

Diversity and Inclusion

• Design and develop a comprehensive diversity and inclusion strategy for Asia Pacific region
• Evaluate the use of necessary tools, skills and programs to improve the framework for Asia Pacific region to be more culturally relevant and inclusive
• Partner with HR leaders to deploy appropriate programs and initiatives

KEY REQUIREMENTS:

• Minimum 15 years of experience leading a Talent Management & Learning & OD COE
• Strong regional and global experience specifically in the Asia Pacific region
• Knowledge of essential DEI-based approaches and methodologies, and strong understanding of critical trends in DEI
• Demonstrated track record of developing and implementing business-focused talent, succession planning and leadership development strategies in complex, diverse and regional environments.
• Agile and relationship-orientated individual with the ability to effectively influence and engage senior leaders, managers, employees, and HR Business Partners.
• Has delivered solutions at significant scale with a balance between setting strategic direction and the ability to be hands-on and operational when required
• Demonstrated ability to manage complex projects or workstreams
• Demonstrated ability to review and enhance systems, processes and policies.
• Demonstrated ability in talent data mining and data analysis
• Subject matter expertise in learning curriculum design and talent assessment
• Experience in facilitating key internal workshops and programs
• Experience engaging in conversations that advance diversity and inclusion principles
• Excellent external vendor management experience
• Degree qualifications in relevant field, such as Organization Psychology, Human Resource Development or similar