Total 33 job vacancies by Hyperscal Solutions Pte. Ltd.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Infrastructure Management
  • Architect, design, and implement cloud-based solutions that align with both business objectives and technical requirements.
  • Collaborate with development and operations teams to seamlessly integrate cloud solutions.
  • Implement Infrastructure as Code (IaC) methodologies to automate and streamline the deployment and management of cloud resources.
  • Continuously optimize cloud infrastructure for performance and cost-efficiency.
  • Monitor and analyze cloud performance, making proactive adjustments as needed.
  • Provide technical leadership and mentorship to engineering teams on cloud architecture and best practices.
  • Stay abreast of emerging trends and technologies in cloud computing.
  • Recommend appropriate cloud services based on project requirements.
  • Ensure compliance with security standards, regulatory requirements, and best practices in cloud security.
  • Conduct regular security audits and assessments.
  • Manage vendor relationships with cloud service providers and technology vendors, stay updated with vendor offerings, and negotiate contracts.
  • Act as a subject matter expert on cloud architecture, participate in technical discussions and provide guidance to stakeholders.
  • Provide mentorship, training, and hands-on support to help teams develop necessary skills and expertise.
  • Plan, implement, and maintain SMU's enterprise and research infrastructure (HPC), including private and public cloud computing, as well as all relevant research hardware to meet SMU's diverse research computing needs.
  • Plan, formulate, and architect the growth of research infrastructure (HPC) to cater to the needs of SMU researchers, enhancing faculty productivity in research.
  • Manage and administer of CMDB system to ensure the completeness and currency of asset information.
  • Develop, maintain, and execute system operation procedures (e.g., IT Disaster Recovery) to improve service availability, reliability, and redundancy.
• Consultancy and Support
  • Collaborate with business units to gain a better understanding of their goals, technical requirements, and current infrastructure.
  • Develop tailored cloud solutions that align with business requirements, focusing on scalability, reliability, security, and cost-effectiveness.
  • Provide support to business units in their Cloud project initiatives.
  • Troubleshoot issues, resolve technical challenges, and deliver ongoing support after post-implementation.
  • Conduct induction programs to raise awareness of cloud computing and research platforms within the SMU community. Develop presentations, documentation, and user guides for individuals utilizing cloud computing services and High-Performance Computing Clusters (HPCC).
• Projects
  • Manage IT projects for existing system enhancement and new system implementation.
  • Establish project plans, milestones, and deliverables.
  • Monitor project progress and review project performance against key metrics.
  • Maintain a risk tracker and mitigation plan.
  • Provide status updates and reports on project progress.
  • Provide leadership and motivation to the project team.
  • Manage expectations and address concerns proactively.
  • Ensure the project is kept within the project scope, budget, and timeline.
  • Maintain comprehensive project documentation throughout the project life cycle.

• Bachelor's degree or diploma in Computer Science, Computer Engineering, IT or equivalent from an established Institution
• Relevant Cloud platform certifications (e.g. AWS Certified Solution Architect, Azure Solutions Architect Expert) are a plus.
• Relevant Linux System Administration certifications (e.g. Red Hat Certified System Administrator) are a plus.
• At least 5 years of work experience with Cloud platforms such as AWS and Azure Cloud.
• Proficient in Cloud computing concepts, architectures, and service models (IaaS, PaaS, SaaS);
• Cloud platforms such as AWS, Azure, or Google Cloud Platform, including their services and features;
• Networking fundamentals, including TCP/IP, DNS, VPN, and routing in cloud environments;
• Cloud security principles, encryption, identity and access management (IAM), and compliance requirements;
• Cloud platform monitoring, logging, and alerting tools to ensure the performance and reliability of cloud resources;
• Infrastructure provisioning and management tools like Terraform and CloudFormation.
• Working knowledge of DevOps methodologies, continuous integration/continuous deployment (CI/CD), and automation tools;
• Containerization technologies such as Docker and container orchestration platforms like Kubernetes;
• Cloud-based storage solutions, databases, and data analytics platforms.
• Proficient in performing Linux server cluster administration;
• Scripting languages, including Python and Bash, with the ability to automate tasks and enhance workflow efficiency;
• ServiceNow CMDB administration.
• Working knowledge of ISO27001 information security standards, regulatory compliance, and best practices for Cloud governance.
• Strong technical, analytical, and troubleshooting skills, with confidence in delivering frontline support and expertise across diverse academic disciplines and areas.
• Exceptional written and verbal communication skills, with a keen attention to detail and strong decision-making abilities.
• Good interpersonal and customer servicing skills.
• Enthusiastic and motivated team player.
• Independent, proactive, positive attitude, and a keen interest in exploring the areas of emerging Cloud technologies.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

COMPANY DESCRIPTION

Beyondsoft International (Singapore) Pte. Ltd. was set up in 2007 and established as the regional headquarters for the Southeast Asia (SEA) and European markets in September 2015. Based on our vision of "Using technology to promote social progress, economic development and become a global customer preferred partner" and our concept of "Beyond your expectations", Beyondsoft is committed to provide our customers in countries along the "Belt and Road" with comprehensive solutions and products and creating commercial value for customers to realizing continuous businesses development.

Our core business includes:

1. IT development services providing customers with IT consulting, software research and development, software and hardware testing, system integration and operation and maintenance, data analysis and other services;
2. New retail solutions and products through intelligent products, helping small and medium-sized enterprises (SMEs) realize the digital transformation of their daily operations;
3. Internet of Things (IoT) platform and solutions comprehensive use of IoT, artificial intelligence, big data, cloud computing and other technologies to provide IoT solutions for intelligent upgrades in cities, parks, buildings and industries, to create a smart future.

For more information, please visit www.beyondsoft.com.

RESPONSIBILITIES

• Collaborate with clients to understand their business requirements and IT infrastructure and provide expert advice on how Ansible can address their needs.
• Design and develop Ansible Playbooks, roles, and modules to automate various IT tasks, including application deployment, configuration management, and system provisioning.
• Assist clients in the installation, configuration, and integration of Ansible within their existing systems, ensuring compatibility and smooth operation.
• Conduct assessments of client environments to identify areas for automation and process improvement and propose suitable Ansible-based solutions.
• Work closely with cross-functional teams, including developers, system administrators, and network engineers, to implement Ansible automation in complex IT environments.
• Provide technical guidance and support to clients during the entire deployment lifecycle, including troubleshooting and resolving issues related to Ansible.
• Develop and deliver training sessions and workshops to educate clients on Ansible best practices, usage, and maintenance.
• Stay up to date with the latest trends and advancements in Ansible and related technologies and evaluate their potential impact on client solutions.

• Bachelor's degree in Computer Science or Information Technology, or a related field.
• Minimum 3 years of hands-on experience in deploying and managing Ansible in enterprise environments.
• Strong understanding of IT infrastructure, Containers (Docker, Kubernetes, SDK Development, Web Service Development)
• Proficiency in developing Ansible playbooks, roles, and modules using YAML, Python, Bash, Shell scripting.
• Experienced with configuration management tools, such as Puppet or Chef, is a plus.
• Experienced with Jenkins, Terraform, Ansible, repository such as Git or Bitbucket
• Solid knowledge of Linux/UNIX operating systems and command-line tools.
• Familiarity with cloud platforms, such as AWS or Azure or GCP, and their APIs for infrastructure automation, is a plus.
• Hands-on knowledge and experience in CI/CD pipeline
• Excellent problem-solving skills and the ability to analyse complex technical issues.
• Strong communication and interpersonal skills to effectively collaborate with clients and cross-functional teams.
• Familiarity with Banking and Financial Services Use cases would be desirable.
• Relevant certifications in Ansible or related technologies are desirable.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

Work done will be at the direction of the Principal Investigator (PI), and where relevant, the Industry Directorand Centre Director. As the Programme is interdisciplinary and multidisciplinary by nature, you will be expected to convey your domain expertise and edify others (and vice versa) in as productive, constructive, and collaborative a manner as possible.

You may be asked to participate in the development of use cases and delivery of proof-of-concept prototypes for government and industry partners in the areas of computable contracts and "rules as code". Experience in requirements analysis and agile, iterative methodologies will be useful at this stage.The work of the team will be largely determined by these use cases and customers. We will work with multipleuse cases so that we can abstract across them and develop generalized, reusable infrastructure. We will work with specific customers so we can build useful applications on top of that infrastructure.You will work as part of a team of research engineers, developers, and domain expertise and you will beexpected to actively participate in team meetings and text-based communications. You will be expected to be active members of the applied research community, by validating and contributing to advances in computational law.

As a Technical Project Manager, you will be required to work closely with and at the direction of the PI and Industry Director. This includes:

• Determining and planning the core requirements, deliverables, budget, and resources of a use case or research project
• Allocating tasks and designating responsibilities by identifying the specific skill sets of engineers
• Supervising the research team and monitoring progress of technical tasks on a daily basis,
• Leading project milestones tracking and ensuring that project objectives and timelines are met
• Identifying project challenges and problems and devising strategies to resolving them at both the team level and technical level
• Coordinating the team and developing effective communication plans and processes
• Collating project status update and reporting them regularly to the PI and Industry Director, including escalating any functional/timeline issues in a timely manner
• Organising meetings, setting the right agenda, recording outcomes and tracking open items to closure
• Managing risk, issue, dependency and ensuring mitigation plan
• Driving the recruitment for roles within the team to fill any skills gap
• Engaging with industry partners to understand business requirements and constraints
• reading academic papers, standards publications, and related material such as blog posts andpresentations
• Reading (and updating/commenting, relevant) existing software documentation
• creating presentations, video recordings, walkthroughs, etc. to document and explain research workdone
• writing (and presenting, if so decided by the PI) academic papers and materials for publication; and
• documenting in a sufficiently-detailed manner so as to share what you've learned.

• Bachelor Degree, and any experience with law and/or computer science, are a plus
• Degree holder with at least 5 years of relevant working experience
• Track record in leading, managing and delivering technology projects
• Good team player with excellent interpersonal and communication skills (written/spoken English)
• Strong experience in project management
• Excellent analytical, problem solving and stakeholder management skills
• Strong capabilities in producing project reporting
• Technical proficiency: GitHub, Asana, Slack, and all major forms of software methodology (Agile, Lean,Scrum, etc)
• Essential for the individual to be self-motivated, resourceful, and able to work independently
• Agile, with meticulous attention-to-detail, and well-organised
• Ability to multi-task and willingness to learn quickly and effectively
• Ability to be discrete and maintain confidential information
• Understanding of how to prioritize and respond accordingly
• A self starter who is able to work independently, and under pressure, while consistently exercisingsound judgment even when faced with ambiguity
• Be transparent and unafraid to challenge, ask questions or call out obstacles
• Excellent organizational skills and ability to roll up your sleeves to get things done

#LI-JN2

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• IT Procurement Processes
  • Provide guidance and undertake IT procurement, including the preparation and issuance of Request for Information (RFI), Invitation to Quote (ITQ) and Invitation to Tender (ITT) documents.
  • Collaborate with stakeholders to define ITQ and ITT evaluation criteria, liaise with tenderers for briefings and presentations and facilitate clarifications with tenderers.
• Needs Identification and Standardization
  • Work with university offices to identify IT procurement needs, ensuring cost-effective agreements aligned with strategic objectives.
  • Standardize and consolidate purchases to achieve cost savings and streamline procurement processes.
• Contract Agreement Maintenance
  • Work with university offices to identify IT procurement needs, ensuring cost-effective agreements aligned with strategic objectives.
  • Maintain a comprehensive list of all IT contract agreements, including procurement contracts, Letter of Acceptance (LOA), leasing agreements, and maintenance contracts.
  • Ensure timely renewal of maintenance contracts procurement needs and standardize purchases to achieve cost savings.
• Leasing Contracts Management
  • Negotiate and manage leasing contracts for IT equipment, ensuring cost-effective agreements that align with the university's strategic objectives and budgetary requirements.
• Contract Negotiation
  • Collaborate with the Office of Procurement to negotiate contracts with vendors and suppliers.
  • Ensure compliance with regulatory requirements and industry standards during negotiations.
• Contract Lifecycle Management
  • Manage the contract lifecycle from initiation to approval, execution, renewal, managing contracts in the Contract Document Management System.
  • Ensure compliance with contractual obligations and monitor contract performance.
• ITQ/ITT Evaluation
  • Participate in tender evaluations, prepare evaluation reports, and seek approval for contract awards.
  • Evaluate vendor proposals with stakeholders to select suitable IT vendors.
• Vendor Management
  • Maintain relationships with IT vendors, manage supplier performance, negotiate pricing, and resolve disputes.
  • Collaborate with the Office of Procurement to optimize vendor relationships.
• IT Procurement System
  • Be familiar with procurement systems to manage procurement processes, track contract milestones, and facilitate communication with vendors and internal stakeholders.
  • Ensure compliance with university policies and procedures regarding procurement system usage.
• Sustainable Procurement
  • Source for environmentally friendly and sustainable IT products and services, ensuring compliance with green procurement standards.
  • Ensure all IT procurement activities align with environmental regulations and SMU sustainability goals.

• Bachelor's degree in a related field.
• Minimum of 5 years of experience in IT procurement, contract management, or vendor relations.
• Proficiency in IT procurement processes, contract negotiation, and vendor management.
• Experience in preparing and issuing ITQ and ITT documents and conducting tender evaluations.
• Familiarity with contract management software and procurement systems.
• Knowledge of regulatory requirements for IT procurement.
• Excellent negotiation and communication skills.
• Strong leadership and problem-solving abilities.
• Collaborative mindset and ability to work effectively in a team.
• Detail-oriented with a commitment to accuracy in contract management.
• Experience in procurement of IT Equipment and Services.
• Experience in using procurement systems, Ariba preferred.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Strategic IT Procurement Leadership
  • Lead and oversee the IT procurement function, ensuring alignment with the university's strategic objectives and compliance with regulatory requirements.
  • Develop and implement IT procurement policies and procedures to optimize procurement activities and achieve cost efficiencies.
• Planning
  • Develop strategic IT procurement plan in support of the university's digital masterplan and digital transformation.
  • Consolidate yearly sourcing activities and develop an execution plan with associated timeline.
• Stakeholder Collaboration
  • Collaborate with university departments to identify IT procurement needs and establish standardized procurement processes.
  • Facilitate effective communication between procurement teams, vendors, and internal stakeholders to ensure smooth procurement operations.
• Contract Management
  • Oversee the management of IT contracts, including procurement, leasing, and maintenance agreements.
  • Ensure accurate documentation, timely renewals, and compliance with contractual obligations.
• Contract Negotiation
  • In conjunction with Office of Procurement, conduct negotiations with vendors and suppliers to secure favourable terms and conditions for IT procurement contracts.
  • Work closely with the Office of Legal and General Affairs to ensure all contract terms comply with legal and regulatory standards.
• Procurement System Management
  • Oversee the use of procurement systems to track contract milestones, manage procurement processes, and facilitate communication with vendors.
  • Ensure procurement system usage aligns with university policies and procedures.
• ITQ/ITT Evaluation
  • Plan and lead the evaluation process for IT procurement tenders, reviewing, coordinating and/or preparing evaluation reports and seeking approval from senior management.
  • Utilize IT procurement expertise to jointly evaluate vendor proposals and select suitable vendors based on established criteria.
• Vendor Relationship Management
  • Cultivate strong relationships with IT vendors and suppliers, managing performance, mitigating risks, and resolving issues.
  • Leverage strategic sourcing opportunities to optimize vendor relationships and procurement outcomes.
• Sustainable Procurement
  • Develop and implement green procurement policies and practices for IT products and services.
  • Identify and evaluate environmentally sustainable IT products and suppliers.
  • Ensure all IT procurement activities align with environmental regulations and SMU sustainability goals.

• Bachelor's degree in a related field.
• Minimum of 10 years of leadership experience in IT procurement, contract management, or vendor relations.
• Proficiency in IT procurement processes and best practices, with a strong understanding of leasing agreements, contract negotiation, and vendor management.
• Experience in preparing and issuing ITQ and ITT documents, setting evaluation criteria, and conducting tender evaluations.
• Familiarity with contract management software and procurement systems.
• Knowledge of regulatory requirements and industry standards related to IT procurement, contract management, and vendor relations.
• Ability to analyze and interpret complex contractual terms and conditions, identifying risks and opportunities for negotiation.
• Experience in procurement of IT Equipment and Services.
• Experience in using procurement systems, Ariba preferred.
• Excellent leadership, negotiation and communication skills, with the ability to effectively interact with vendors, stakeholders, and cross-functional teams.
• Strong decision-making abilities and a proactive approach to problem-solving and conflict resolution
• Collaborative mindset, with the ability to work effectively in a team environment and build consensus around procurement strategies and decisions.
• Detail-oriented with a commitment to accuracy in contract management and documentation.
• Ability to manage multiple priorities and deadlines in a fast-paced, dynamic work environment.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

COMPANY DESCRIPTION

Beyondsoft International (Singapore) Pte. Ltd. was set up in 2007 and established as the regional headquarters for the Southeast Asia (SEA) and European markets in September 2015. Based on our vision of "Using technology to promote social progress, economic development and become a global customer preferred partner" and our concept of "Beyond your expectations", Beyondsoft is committed to provide our customers in countries along the "Belt and Road" with comprehensive solutions and products and creating commercial value for customers to realizing continuous businesses development.

Our core business includes:

1. IT development services providing customers with IT consulting, software research and development, software and hardware testing, system integration and operation and maintenance, data analysis and other services;
2. New retail solutions and products through intelligent products, helping small and medium-sized enterprises (SMEs) realize the digital transformation of their daily operations;
3. Internet of Things (IoT) platform and solutions comprehensive use of IoT, artificial intelligence, big data, cloud computing and other technologies to provide IoT solutions for intelligent upgrades in cities, parks, buildings and industries, to create a smart future.

For more information, please visit www.beyondsoft.com.

RESPONSIBILITIES

• Collaborate with clients to understand their business requirements and IT infrastructure and provide expert advice on how Ansible can address their needs.
• Design and develop Ansible Playbooks, roles, and modules to automate various IT tasks, including application deployment, configuration management, and system provisioning.
• Assist clients in the installation, configuration, and integration of Ansible within their existing systems, ensuring compatibility and smooth operation.
• Conduct assessments of client environments to identify areas for automation and process improvement and propose suitable Ansible-based solutions.
• Work closely with cross-functional teams, including developers, system administrators, and network engineers, to implement Ansible automation in complex IT environments.
• Provide technical guidance and support to clients during the entire deployment lifecycle, including troubleshooting and resolving issues related to Ansible.
• Develop and deliver training sessions and workshops to educate clients on Ansible best practices, usage, and maintenance.
• Stay up to date with the latest trends and advancements in Ansible and related technologies and evaluate their potential impact on client solutions.

• Bachelor's degree in Computer Science or Information Technology, or a related field.
• Minimum 3 years of hands-on experience in deploying and managing Ansible in enterprise environments.
• Strong understanding of IT infrastructure, Containers (Docker, Kubernetes, SDK Development, Web Service Development)
• Proficiency in developing Ansible playbooks, roles, and modules using YAML, Python, Bash, Shell scripting.
• Experienced with configuration management tools, such as Puppet or Chef, is a plus.
• Experienced with Jenkins, Terraform, Ansible, repository such as Git or Bitbucket
• Solid knowledge of Linux/UNIX operating systems and command-line tools.
• Familiarity with cloud platforms, such as AWS or Azure or GCP, and their APIs for infrastructure automation, is a plus.
• Hands-on knowledge and experience in CI/CD pipeline
• Excellent problem-solving skills and the ability to analyse complex technical issues.
• Strong communication and interpersonal skills to effectively collaborate with clients and cross-functional teams.
• Familiarity with Banking and Financial Services Use cases would be desirable.
• Relevant certifications in Ansible or related technologies are desirable.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

Work done will be at the direction of the Principal Investigator (PI), and where relevant, the Industry Directorand Centre Director. As the Programme is interdisciplinary and multidisciplinary by nature, you will be expected to convey your domain expertise and edify others (and vice versa) in as productive, constructive, and collaborative a manner as possible.

You may be asked to participate in the development of use cases and delivery of proof-of-concept prototypes for government and industry partners in the areas of computable contracts and "rules as code". Experience in requirements analysis and agile, iterative methodologies will be useful at this stage.The work of the team will be largely determined by these use cases and customers. We will work with multipleuse cases so that we can abstract across them and develop generalized, reusable infrastructure. We will work with specific customers so we can build useful applications on top of that infrastructure.You will work as part of a team of research engineers, developers, and domain expertise and you will beexpected to actively participate in team meetings and text-based communications. You will be expected to be active members of the applied research community, by validating and contributing to advances in computational law.

As a Technical Project Manager, you will be required to work closely with and at the direction of the PI and Industry Director. This includes:

• Determining and planning the core requirements, deliverables, budget, and resources of a use case or research project
• Allocating tasks and designating responsibilities by identifying the specific skill sets of engineers
• Supervising the research team and monitoring progress of technical tasks on a daily basis,
• Leading project milestones tracking and ensuring that project objectives and timelines are met
• Identifying project challenges and problems and devising strategies to resolving them at both the team level and technical level
• Coordinating the team and developing effective communication plans and processes
• Collating project status update and reporting them regularly to the PI and Industry Director, including escalating any functional/timeline issues in a timely manner
• Organising meetings, setting the right agenda, recording outcomes and tracking open items to closure
• Managing risk, issue, dependency and ensuring mitigation plan
• Driving the recruitment for roles within the team to fill any skills gap
• Engaging with industry partners to understand business requirements and constraints
• reading academic papers, standards publications, and related material such as blog posts andpresentations
• Reading (and updating/commenting, relevant) existing software documentation
• creating presentations, video recordings, walkthroughs, etc. to document and explain research workdone
• writing (and presenting, if so decided by the PI) academic papers and materials for publication; and
• documenting in a sufficiently-detailed manner so as to share what you've learned.

• Bachelor Degree, and any experience with law and/or computer science, are a plus
• Degree holder with at least 5 years of relevant working experience
• Track record in leading, managing and delivering technology projects
• Good team player with excellent interpersonal and communication skills (written/spoken English)
• Strong experience in project management
• Excellent analytical, problem solving and stakeholder management skills
• Strong capabilities in producing project reporting
• Technical proficiency: GitHub, Asana, Slack, and all major forms of software methodology (Agile, Lean,Scrum, etc)
• Essential for the individual to be self-motivated, resourceful, and able to work independently
• Agile, with meticulous attention-to-detail, and well-organised
• Ability to multi-task and willingness to learn quickly and effectively
• Ability to be discrete and maintain confidential information
• Understanding of how to prioritize and respond accordingly
• A self starter who is able to work independently, and under pressure, while consistently exercisingsound judgment even when faced with ambiguity
• Be transparent and unafraid to challenge, ask questions or call out obstacles
• Excellent organizational skills and ability to roll up your sleeves to get things done

#LI-JN2

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Team Leadership & Development
  • Recruit, lead, synergise, nurture and motivate a team of software developers/engineers working on different technical platforms to foster a culture of innovation, collaboration, continuous learning and improvement.
  • Set goals/targets for team, drive action plans to closure, and spearhead the on-time and onbudget delivery of high-quality enterprise digital solutions.
  • Provide hands-on technical guidance and mentorship for team members, including career planning and development.
• Technology Planning
  • Assist supervisor in strategic planning and budgeting to support overall business objectives.
  • Develop and implement technical development strategies and roadmaps, including conducting reviews to gather user feedback, to enhance user experience and digital solution performance.
  • Stay abreast of industry trends and emerging technologies across various platforms to recommend, plan and drive technology innovation, adoption and optimisations.
• Development Standards, Practices & Processes
  • Define and enforce application security, integration and usability standards for on-premise and cloud-hosted solutions to ensure secure, seamless integration and compatibility across different technical platforms.
  • Establish and drive continuous improvement in technical design and development standards, practices and processes (including tools and templates) to improve efficiency and quality.
• Stakeholder Collaboration
  • Collaborate with cross-functional teams, including project managers, business analysts, users and other stakeholders, to translate requirements into technical design and implementation, considering implications across various technical platforms.
  • Form good user relations and cultivate trust among users and team members.
  • Ensure prompt and efficient support services for users, including request and issue management.
• Outsourcing & Vendor Management
  • End-to-end management of vendors, including contract management.
  • Monitor and analyse key performance indicators and risks, ensuring that proposed technical solutions are sound, defined service levels and schedules are met with satisfaction.

• Bachelor's Degree in IT, Computer Science / Engineering, or a related field.
• Minimum 10 years of proven experience in leading and managing software development / engineering teams in a fast-paced and dynamic environment.
• Strong technical background with expertise in software development methodologies, cloud technologies, secure and scalable architecture design. Extensive hands-on experience in SAP (e.g. BTP), PeopleSoft, Azure (e.g. .NET), and / or Low/No-Code (e.g. OutSystems) development platforms.
• Excellent leadership, organisational and communication skills to effectively collaborate with internal and external stakeholders.
• Proficiency in project, outsourcing / vendor and contract management.
• Detail and quality oriented with a driven mindset and initiative to make things happen.
• Ability to provide a balanced view of a problem situation, a clear thinker and good problem solver to guide the team to analyse and simplify complex issues and provide effective solutions.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Lead in-house database implementation (both in cloud and on-premise).
• Manage small to medium-scale projects and vendors (e.g. AWS and Microsoft).
• Responsible for preparing tender specifications, evaluation and implementation of the outsourced systems.
• Participate in database (DB), database firewall (DB) and data warehouse (DWH) related matters or projects, including but not limited to:
  • Upgrades & patches
  • Job scheduling and monitoring
  • Performance monitoring and tuning
  • Security management and integrity checks
  • Space monitoring
  • Backup and Recovery
  • Disaster Recovery
• Perform software tools administration (e.g. SQL Management Studio, SQL Server SSIS, PeopleSoft Data Mover, SAP GUI).
• Assist to administer the SAP system.
• Review and maintain DB related policies, guidelines, standards.
• Provide technical assistance, day-to-day operational support for existing DBs.
• Provide documentation according to the Project Development Methodology.
• Conduct post implementation reviews to gather user feedback and schedule for enhancements and modifications.
• Coordinate the design, release and deployment of systems with cross-functional team dependencies and impact to the infrastructure.
• Evaluate software package / productivity tools and make recommendations to Principal Database Administrator and supervisor.
• Participate in Enterprise Database System Planning (i.e. database infrastructure design, planning and implementation).

• Degree / Diploma in Computer Science or IT.
• For Mid-Senior level - at least 2 to 5 years of relevant work experience in enterprise cloud and on-premise database and data warehouse implementation and administration.
• For Junior level less than 2 years of relevant work experience in enterprise cloud and on-premise database and data warehouse implementation and administration. (recent graduates with the relevant qualifications or certifications are welcomed to apply).
• Well versed in both cloud (e.g. AWS, Azure) and on-premise enterprise database, database firewall, data warehouse technologies, configuration and administration.
• Proficient in database installation, upgrade, maintenance, performance tuning and troubleshooting of MS SQL Server and / or MYSQL.
• Experience in MS SQL Server is strongly preferred.
• Good knowledge of Windows, database backup and recovery (Symantec NetBackup), cluster-failover technologies (Microsoft Cluster, SQL Server AlwaysOn).
• Experience in SAP Basis or Database Firewall administration will be advantageous.
• Excellent communication, interpersonal and project management skills.
• Strong analytical thinking and problem solving skills.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for Office of Human Resources and Faculty Administration (HRFA).
• HR Technology Management
  • Lead the strategic planning and execution of HR Technology systems/platforms to improve and streamline HR operations, as well as enhancing the user experience for employees, line managers and HR users.
  • Serve as a liaison between HR function and IT/System implementation partner for the SAP SuccessFactors implementation project and ongoing technology initiatives/enhancements.
  • Lead the design and delivery of new/enhancement of HR technology solutions including HRIS (SAP HR ECC, SAP SuccessFactors modules) and other relevant 3rd party HR tools (e.g., Qliksense, Glint, Chronus, Microsoft Office Tools, Document management System) to meet the needs of the organization.
  • Work closely with cross-functional teams to ensure smooth rollout and integration between HR systems and other organizational platforms, aligning to business requirements.
  • Facilitate the change management process for the deployment of new systems or major updates to existing HR systems/modules.
• Data Management and Analytics/Reporting
  • Oversee the management of HR data, not limiting to data structure inventory, data accuracy and compliance with data privacy.
  • Drive HR analytics and through development of standard reports/dashboard to provide insights into key HR metrics to support data-driven decision making.
  • Partner with IT department to implement and monitor security measures to protect sensitive HR data and ensure data access control.
• Process Optimisation
  • Lead and collaborate with business owners (internal HR or external stakeholders) to operationalise the implementation of the HR/Academic policies and processes via technology.
  • Identify opportunities to streamline HR processes, workflow and improve user experience through technology enhancement/automation.
• Compliance and Vendor Management
  • Oversee and review users' access for all HR related systems, i.e., HRMS such as SAP HR/SuccessFactors, reporting tool such as Qliksense, electronic document management system, Intranet repository, 3rd party systems, etc. to ensure segregation of duties are being managed appropriately according to internal control guidelines.
  • Participate in the periodic audit review exercise, not limiting to users' access maintenance.
  • Manage relationship with HR technology vendors, together with the IT department, on system patches/upgrades, maintenance, adhering service level agreement, contract negotiation.
• Training and Documentation
  • Develop training materials, conduct training sessions for users on the use of HR technology platform. Create and maintain documentation, user guide, FAQs to support end-users to navigate the system effectively.
• Team Management
  • Lead and mentor the team members, providing guidance on project prioritization, continuous development and keeping up with new technology trends.

• Bachelor's degree, preferably in Computer Science, Information Technology, Human Resources, or a related field.
• Minimum of 8 years of broad HR experience, with at least 3 years in HR technology implementation, or related roles, including leadership or supervisory experience.
• Strong understanding of HR technology platforms, including HRMS (SAP HR ECC, SAP SuccessFactors), 3rd party faculty information system, survey platform (Glint).
• Proficiency in HR solutions' configurations, customizations, and integrations.
• Highly self-motivated and independent thinking abilities.
• Strong presentation and stakeholder influencing/engagement capabilities.
• Excellent interpersonal and communication skills, with the ability to work in multiple teams and coordinate efforts across different stakeholders.
• Strong leadership and team management skills with the ability to inspire, motivate, and develop team's members.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

COMPANY DESCRIPTION

Beyondsoft International (Singapore) Pte. Ltd. was set up in 2007 and established as the regional headquarters for the Southeast Asia (SEA) and European markets in September 2015. Based on our vision of "Using technology to promote social progress, economic development and become a global customer preferred partner" and our concept of "Beyond your expectations", Beyondsoft is committed to provide our customers in countries along the "Belt and Road" with comprehensive solutions and products and creating commercial value for customers to realizing continuous businesses development.

Our core business includes:

1. IT development services providing customers with IT consulting, software research and development, software and hardware testing, system integration and operation and maintenance, data analysis and other services;
2. New retail solutions and products through intelligent products, helping small and medium-sized enterprises (SMEs) realize the digital transformation of their daily operations;
3. Internet of Things (IoT) platform and solutions comprehensive use of IoT, artificial intelligence, big data, cloud computing and other technologies to provide IoT solutions for intelligent upgrades in cities, parks, buildings and industries, to create a smart future.

For more information, please visit www.beyondsoft.com.

RESPONSIBILITIES

• Supervising and directing system architecting, system development, implementation, and integration.
• Taking responsibilities of software development, implementation, and integration project.
• Supervising the running statue of the equipment during the installation and testing period.
• Coordinating and directing the software engineers and hardware engineers carrying out the optimizing test for the equipment.
• Provide and support technical queries or recommendation for project management scope.
• Provides direct and ongoing leadership for a team of individual contributors coordinating, managing, and leading programs to drive the engineering development and implementation of products and service offerings.
• Manages headcount, deliverables, schedules, and costs for multiple ongoing projects, ensuring that resources are appropriately allocated, and that goals, objectives, timelines, and budgets are met in accordance with program and organizational roadmaps.
• Communicates project status and escalates issues to direct managers, internal and external development partners.

• Bachelor's Degree in Computer Science/ Information Technology or equivalent
• IT System Management experience of various aspect
• Possess initiative, positive attitude and strong passion in operation support
• Good communication skills and able to work independently.
• Coordinate the contractors, customers and all the resources.
• Minimum 5 years of relevant experience.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for SMU Academy (SMUA).
• Hybrid work environment to support and optimize daily operations on the Learning Management System (LMS).
• Manage the creation of learner accounts within the LMS and ensure the assignment of courses aligns with the enrolled learners.
• Create and administer Webinar sessions in the LMS.
• Maintain the synchronization of assessment results with learners' accounts on the LMS.
• Provide dedicated support to learners and trainers, assisting in resolving any LMS-related issues they encounter.
• Actively contribute as a pivotal team member in supporting and implementing a new LMS for the Academy.
• Occasional duty to support Academy courses, averaging 2-4 times a year. Flexible off days will be compensated for work deployments after office hours.

https://academy.smu.edu.sg/overview

• Diploma or Degree with at least 2 years of relevant work experience.
• Self-driven, resourceful, and adaptable to changes well.
• Meticulous, analytical, and proactive to tasks.
• Possesses strong collaborative skills, fostering effective teamwork.
• Prior experience with LMS, TMS, and/or e-learning authoring tools would be preferred.
• Familiarity with Power BI, Python, and/or Power Automate will be advantageous.

#LI-LK1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

COMPANY DESCRIPTION

Beyondsoft International (Singapore) Pte. Ltd. was set up in 2007 and established as the regional headquarters for the Southeast Asia (SEA) and European markets in September 2015. Based on our vision of "Using technology to promote social progress, economic development and become a global customer preferred partner" and our concept of "Beyond your expectations", Beyondsoft is committed to provide our customers in countries along the "Belt and Road" with comprehensive solutions and products and creating commercial value for customers to realizing continuous businesses development.

Our core business includes:

1. IT development services providing customers with IT consulting, software research and development, software and hardware testing, system integration and operation and maintenance, data analysis and other services;
2. New retail solutions and products through intelligent products, helping small and medium-sized enterprises (SMEs) realize the digital transformation of their daily operations;
3. Internet of Things (IoT) platform and solutions comprehensive use of IoT, artificial intelligence, big data, cloud computing and other technologies to provide IoT solutions for intelligent upgrades in cities, parks, buildings and industries, to create a smart future.

For more information, please visit www.beyondsoft.com.

RESPONSIBILITIES

• Develop fleet management Android application with Kotlin.
• To ensure that development meets project and design/maintenance requirements using Kotlin and Android SDK.
• Work with team members for software development and integration and testing to meet delivery.
• Debug and resolve technical issues to ensure application availability.
• Provide and document technical specifications.

• Bachelor's Degree in Computer Engineering/ Information Technology/ Computer Science or equivalent.
• Minimum 2 years of experience of development with Kotlin and Android SDK.
• Experience in developing relevant Android application.
• Prefer experience with ESRI ArcGIS Runtime/Maps SDK.
• Possesses good interpersonal and communication skills.
• Strong analytical and problem-solving skills.

COMPANY DESCRIPTION

Beyondsoft International (Singapore) Pte. Ltd. was set up in 2007 and established as the regional headquarters for the Southeast Asia (SEA) and European markets in September 2015. Based on our vision of "Using technology to promote social progress, economic development and become a global customer preferred partner" and our concept of "Beyond your expectations", Beyondsoft is committed to provide our customers in countries along the "Belt and Road" with comprehensive solutions and products and creating commercial value for customers to realizing continuous businesses development.

Our core business includes:

1. IT development services providing customers with IT consulting, software research and development, software and hardware testing, system integration and operation and maintenance, data analysis and other services;
2. New retail solutions and products through intelligent products, helping small and medium-sized enterprises (SMEs) realize the digital transformation of their daily operations;
3. Internet of Things (IoT) platform and solutions comprehensive use of IoT, artificial intelligence, big data, cloud computing and other technologies to provide IoT solutions for intelligent upgrades in cities, parks, buildings and industries, to create a smart future.

For more information, please visit www.beyondsoft.com.

RESPONSIBILITIES

• Assist in development and meet project and design/maintenance requirements using Java language.
• Manage system development process in a structured, planned, and controlled manner, in accordance with the established system development methodology, to ensure timely and appropriate project delivery.
• Translate user requirements into software design.
• Work with team members for software development and integration and testing to meet delivery.
• Debug and resolve technical issues to ensure application availability.
• Ensure that quality issues and bugs are appropriately identified, documented, tracked, and resolved.
• Write and execute complete testing plans, protocols, and documentation.
• Work with team members for software development and integration and testing to meet delivery.
• Follow the instruction of test leads, test manager and/or project managers.

• Bachelor's degree in Computer Science/Engineering or any related technical IT field.

• Willingness to learn, has self-initiative, sense of responsibility and interpersonal skill.
• Able to commit a full-time 6 months internship.
• Basic knowledge of software methodologies, tools, and processes.
• Basic knowledge or skills in programming language (Java) would be an advantage.
• Excellent written and verbal communication skills.
• Excellent analytical and problem-solving skills.
• Collaborative team player with the ability to work with people from diverse backgrounds.

COMPANY DESCRIPTION

Beyondsoft International (Singapore) Pte. Ltd. was set up in 2007 and established as the regional headquarters for the Southeast Asia (SEA) and European markets in September 2015. Based on our vision of "Using technology to promote social progress, economic development and become a global customer preferred partner" and our concept of "Beyond your expectations", Beyondsoft is committed to provide our customers in countries along the "Belt and Road" with comprehensive solutions and products and creating commercial value for customers to realizing continuous businesses development.

Our core business includes:

1. IT development services providing customers with IT consulting, software research and development, software and hardware testing, system integration and operation and maintenance, data analysis and other services;
2. New retail solutions and products through intelligent products, helping small and medium-sized enterprises (SMEs) realize the digital transformation of their daily operations;
3. Internet of Things (IoT) platform and solutions comprehensive use of IoT, artificial intelligence, big data, cloud computing and other technologies to provide IoT solutions for intelligent upgrades in cities, parks, buildings and industries, to create a smart future.

For more information, please visit www.beyondsoft.com.

RESPONSIBILITIES

• Collaborate with cross-functional teams to design, develop, and deploy secure software solutions.
• Can implement DevSecOps practices to automate security testing, vulnerability scanning, and compliance checks throughout the development lifecycle.
• Continuously monitor and improve the security posture of our systems, applications, and infrastructure.
• Participate in Agile ceremonies, such as sprint planning, stand-ups, and retrospectives, to ensure timely delivery of features and enhancements.
• Mentor junior team members and contribute to the overall growth and success of the engineering team.
• Stay up-to-date on emerging security threats, industry trends, and best practices in DevOps and Agile methodologies.

• Bachelor's Degree in Computer Science, Engineering, or a related field (or equivalent experience).
• Minimum 3 years of experience as a software engineer, with a focus on DevSecOps and Agile development.
• Good understanding of DevOps principles, including CI/CD pipelines, infrastructure as code, and configuration management.
• Proficiency in programming languages such as Java, JavaScript/Typescript, and experience with version control systems (e.g., Git).
• Hands-on experience with security tools and technologies, such as SAST, DAST, SCA, and WAF will be added advantage.
• Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and containerization technologies (e.g., Docker, Kubernetes).
• Strong analytical and problem-solving skills, with the ability to troubleshoot complex issues and implement effective solutions.
• Excellent communication skills and the ability to collaborate effectively with team members across different disciplines.
• Certifications such as Scrum Master or Certified DevOps Engineer are a plus.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

Work done will be at the direction of the Principal Investigator (PI), and where relevant, the Industry Directorand Centre Director. As the Programme is interdisciplinary and multidisciplinary by nature, you will be expected to convey your domain expertise and edify others (and vice versa) in as productive, constructive, and collaborative a manner as possible.

You may be asked to participate in the development of use cases and delivery of proof-of-concept prototypes for government and industry partners in the areas of computable contracts and "rules as code". Experience in requirements analysis and agile, iterative methodologies will be useful at this stage.The work of the team will be largely determined by these use cases and customers. We will work with multipleuse cases so that we can abstract across them and develop generalized, reusable infrastructure. We will work with specific customers so we can build useful applications on top of that infrastructure.You will work as part of a team of research engineers, developers, and domain expertise and you will beexpected to actively participate in team meetings and text-based communications. You will be expected to be active members of the applied research community, by validating and contributing to advances in computational law.

As a Technical Project Manager, you will be required to work closely with and at the direction of the PI andIndustry Director. This includes:

• Determining and planning the core requirements, deliverables, budget, and resources of a use case or research project
• Allocating tasks and designating responsibilities by identifying the specific skill sets of engineers
• Supervising the research team and monitoring progress of technical tasks on a daily basis,
• Leading project milestones tracking and ensuring that project objectives and timelines are met
• Identifying project challenges and problems and devising strategies to resolving them at both the team level and technical level
• Coordinating the team and developing effective communication plans and processes
• Collating project status update and reporting them regularly to the PI and Industry Director, including escalating any functional/timeline issues in a timely manner
• Organising meetings, setting the right agenda, recording outcomes and tracking open items to closure
• Managing risk, issue, dependency and ensuring mitigation plan
• Driving the recruitment for roles within the team to fill any skills gap
• Engaging with industry partners to understand business requirements and constraints
• reading academic papers, standards publications, and related material such as blog posts andpresentations
• Reading (and updating/commenting, relevant) existing software documentation
• creating presentations, video recordings, walkthroughs, etc. to document and explain research workdone
• writing (and presenting, if so decided by the PI) academic papers and materials for publication; and
• documenting in a sufficiently-detailed manner so as to share what you've learned.

• Bachelor Degree, and any experience with law and/or computer science, are a plus
• Degree holder with at least 5 years of relevant working experience
• Track record in leading, managing and delivering technology projects
• Good team player with excellent interpersonal and communication skills (written/spoken English)
• Strong experience in project management
• Excellent analytical, problem solving and stakeholder management skills
• Strong capabilities in producing project reporting
• Technical proficiency: GitHub, Asana, Slack, and all major forms of software methodology (Agile, Lean,Scrum, etc)
• Essential for the individual to be self-motivated, resourceful, and able to work independently
• Agile, with meticulous attention-to-detail, and well-organised
• Ability to multi-task and willingness to learn quickly and effectively
• Ability to be discrete and maintain confidential information
• Understanding of how to prioritize and respond accordingly
• A self starter who is able to work independently, and under pressure, while consistently exercisingsound judgment even when faced with ambiguity
• Be transparent and unafraid to challenge, ask questions or call out obstacles
• Excellent organizational skills and ability to roll up your sleeves to get things done

#LI-JN2

COMPANY DESCRIPTION

National Gallery Singapore is a leading visual arts institution which oversees the world's largest public collection of Singapore and Southeast Asian modern art. Situated at the birthplace of modern Singapore, in the heart of the Civic District, the Gallery is housed in two national monuments - City Hall and former Supreme Court - that have been beautifully restored and transformed into this exciting 64,000 square metre venue. Reflecting Singapore's unique heritage and geographical location, the Gallery aims to be a progressive museum that creates dialogues between the art of Singapore, Southeast Asia and the world to foster and inspire a creative and inclusive society. This is reflected in our collaborative research, education, long-term and special exhibitions, and innovative programming. The Gallery also works with international museums such as Centre Pompidou, Muse d'Orsay, Tate Britain, National Museum of Modern Art, Tokyo (MOMAT) and National Museum of Modern and Contemporary Art, Korea (MMCA), to jointly present Southeast Asian art in the global context, positioning Singapore as a key node in the global visual arts scene.

In 2020, the Gallery was the only museum in Southeast Asia that received a ranking in The Art Newspaper's annual global survey of attendance at art museums, taking 20th place. In 2018, the Gallery was also the first museum in Asia to receive the Children in Museums Award by the European Museum Academy and Hands On! International Association of Children in Museums. It also won the awards for Best Theme Attraction at TTG Travel Awards 2017, Best Attraction Experience, Breakthrough Contribution to Tourism and Best Customer Service (Attractions) at the prestigious Singapore Tourism Awards in 2016 for its role in adding to the vibrancy of Singapore's tourism landscape.

We offer job opportunities in our dynamic organisation. Working at the Gallery enhances and cultivates your love for the arts, and offers you a chance to be part of the Gallery's vision.

OUR PEOPLE

At National Gallery Singapore, we develop cultural leaders who make the world better. Our people are united by a shared belief in the power and necessity of art, and work together to create meaningful experiences for our visitors.

RESPONSIBILITIES

Reporting to the Deputy Director (Innovation & Technology), the incumbent is responsible for the planning, implementation, and management of various digital, platform services and innovation projects for the Gallery. The Senior Manager shall lead and guide the project team to ensure successful delivery and operationality of the various Digital, Platform Services and Innovation projects for the Gallery, and include the Singapore Visual Arts Cluster (SVAC) sister organizations where relevant (eg. Shared systems), covering the Singapore Art Museum (SAM) and the Singapore Tyler Print Institute (STPI).

In the role of a Project Manager with expertise in Business Process and Change Management, your responsibilities will encompass guiding cross-functional teams, identifying opportunities for enhancement, and executing impactful solutions to elevate overall operational efficiency and effectiveness.

RESPONSIBILITIES

• Assist the Deputy Director in managing a team of technology professionals, including managing project managers and outsourced vendors.

• Provide coaching and guidance to team members, including performance feedback and development planning.

• Lead more complex project teams, anticipate and manage project resources, including I&T team and cross-divisional team members, to ensure successful project delivery.

• Lead and manage project lifecycle, identify business requirements, lead the project planning, develop business case, manage project delivery, conduct user acceptance testing and monitor post implementation benefits in close consultation with various stakeholders.

• Collaborate with other departments within the Gallery to ensure that technology-based projects and programs are integrated into the overall visitor and employee experience.

• Manage all activities relating to procurement of IT products and services to ensure vendor services are delivered on time, within budget and meeting customer requirements.

• Manage IT projects to ensure adherence to corporate governance and security requirements.

• Create and maintain standard operating process (SOP), technical, project or other related documentations to support development, project, and contract management.

• Oversee the day-to-day operational support and escalate any issues to the vendors for the digital and platform services.

• Engage potential solution vendors to test products, develop tender specifications, obtain budgetary estimates and to manage the process in the selection of competitive solutions.

• Design and recommend optimized processes to streamline operations, increase productivity, and drive cost savings.

• Implement process improvement initiatives, fostering a culture of continuous improvement across the organization.

• Stay abreast of emerging technologies and industry trends, and make recommendations for their application within the Gallery context.

• Build partnerships with external vendors, consultants, and other stakeholders to support the development and execution of technology projects.

• Diploma/Degree in Computer Science/ Computer Engineering/ Information Technology or equivalent.

• Minimum 5-7 years of relevant working experience.

• Good knowledge of project management methodology. Project Management Professional (PMP), Certified IT Project Manager (CITPM) or relevant technical skills/certification, or relevant working experience in digital implementation will be an advantage.

• Familiarity with change management principles and experience implementing improvement change initiatives.

• Able to work effectively with multiple internal and external stakeholders of the Gallery to ensure smooth project delivery and facilitate smooth organizational adoption.

• Ability to effectively handle and manage multiple projects, working with teams and also independently.

• Excellent communication and interpersonal skills, with the ability to lead and motivate a team of resources.

• Knowledge of current and emerging technologies and trends in the museum and cultural sector.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Manage pre- and post-course administrative matters for each new programme to ensure smooth execution and running of all programmes.
• Assist in managing training registration and course implementation and administration workflows while ensuring constant review and improvement of the respective workflows.
• Perform daily transaction in the Training Partners Gateway and Training Management System.
• Liaise with trainers and partners to create and update teaching resources on the Learning Management System prior to the start of the class and during class itself.
• Collate and analyse course evaluation results to evaluate the effectiveness of training programs to determine whether they met their objectives.
• Identify, analyse, and monitor issues that affect quality of courses and trainers.
• Provide operational insights to achieve key performance indicators.
• Utilise participants information from data and research to understand trends and opportunities.

• Diploma with at least 3 years of relevant experience in training institutions or relevant area.
• IT-savvy and proficient in Office 365.
• Proficient in using Training Partners Gateway and Training Management Ssystem portal is an added advantage.
• Have an eye for detail, multi-tasking and fast-paced working environment.
• A driven individual with strong creative, analytical and interpersonal skills along with a high degree of personal and professional integrity.
• A resourceful style with the ability to work independently, take initiative and manage multiple tasks and projects as well as to be a team player who is eager to collaborate with others.

https://academy.smu.edu.sg/overview

#LI-LK1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Lead requirements gathering and analysis, and translate business requirements to system specifications.
• Manage the entire development lifecycle of enterprise-wide projects, including tender specifications preparation, evaluation and implementation of systems, vendor and outsourcing contract management.
• Provide system and end-user support which include application configuration, administration, maintenance and data extraction requests.
• Value-add by providing advice on best practices in using appropriate technology, reviewing and improving work processes, facilitating and supporting users change management process and influencing alignment of changes with the overall organization goals.
• Prepare test plans, lead and coordinate integration and user-acceptance testing.
• Deliver project and system documentation according to the Project Development Methodology.
• Form good user relations by cultivating trust and building good rapport with users.
• Conduct post implementation reviews to gather users feedback and plan for enhancements.
• Monitor new technologies / releases / patches and make recommendations to continuously improve work processes and services.
• Ensure high quality of deliverables, and review team members' deliverables.

• Degree / Diploma in Computer Science or IT
• At least 6-8 years of relevant work experience, with hands-on experience as a project / functional lead.
• Good experience in business requirements gathering and analysis.
• Prior IT experience in institute of higher learning and SaaS application delivery (administering the setup and configuration) will be an added advantage.
• Certification in Business Analysis and / or Project Management (e.g. PMP, CITPM) will be useful.
• Good knowledge of software development life cycles and structured project development methodology.
• Excellent communication (oral and written), interpersonal, conflict management, negotiation, analytical and problem-solving skills.
• Proactive self-starter who is quality conscious, attentive to details, result-driven and a team player.

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

COMPANY DESCRIPTION

Beyondsoft International (Singapore) Pte. Ltd. was set up in 2007 and established as the regional headquarters for the Southeast Asia (SEA) and European markets in September 2015. Based on our vision of "Using technology to promote social progress, economic development and become a global customer preferred partner" and our concept of "Beyond your expectations", Beyondsoft is committed to provide our customers in countries along the "Belt and Road" with comprehensive solutions and products and creating commercial value for customers to realizing continuous businesses development.

Our core business includes:

1. IT development services providing customers with IT consulting, software research and development, software and hardware testing, system integration and operation and maintenance, data analysis and other services;
2. New retail solutions and products through intelligent products, helping small and medium-sized enterprises (SMEs) realize the digital transformation of their daily operations;
3. Internet of Things (IoT) platform and solutions comprehensive use of IoT, artificial intelligence, big data, cloud computing and other technologies to provide IoT solutions for intelligent upgrades in cities, parks, buildings and industries, to create a smart future.

For more information, please visit www.beyondsoft.com.

RESPONSIBILITIES

• Work with global support team to ensure the Service Management ticket queues are effectively managed based on priority & commitment.
• Responsibility to ensure the 1Help 24x5 telephone systems are effectively manned.
• Effective management of your personal ticket queue.
• Fundamental to advanced troubleshooting for day-to-day incidents or requests from company end users (L1, L2 and potentially L3 activities).
• Basic Mobility Support (Primarily for iOS devices, occasional alternative products).
• iMac Support (Install, Moves, Adds and Changes).
• Project support and potential leadership of project initiatives (Large Scale IT Objectives).
• Basic asset management processes adherence to support ongoing accuracy of Asset Inventory Database and Stock.
• Knowledge base usage, reference, and collective improvement.
• Effective management of hardware and software distributed to employees.
• Continuous observation of internal support provisions, providing feedback for opportunities of improvement where appropriate.
• Occasional creation of various forms of documentation. (Processes, Policies, Training Material, Quick Reference Guides, Knowledge base articles).
• Understanding of various metrics reflecting the groups performance.
• Management of project assignments and relevant activities as necessary in order to remain on-schedule for critical objectives.
• Onboarding of new employees (work equipment preparation)

• At least Bachelors Degree in Computer Science or others IT related discipline
• Minimum 2 years of experience in IT technical support, preferably in a midsize or larger organization.
• Excellent and professional customer service skills and able to interact professionally with a diverse group, executives, managers, subject matter experts and business users
• Experience in supporting Board level Executives directly would be an added advantage
• Good to have experience in supporting for audio visual events
• High level of expertise in both Windows and Apple operating systems, platform software and associated hardware
• Understanding of networking principles and printing environments.
• Understanding of ITIL principles
• Experience in creation of support documentation, guides and manuals
• Demonstrated ability to manage the full lifecycle of an End User computing environment from hire to refresh/retire
• Excellent teamwork skills and the ability to work unsupervised
• Organized and deadline driven with the ability to track multiple tasks simultaneously

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for SMU Academy (SMUA).
• Hybrid work environment to support and optimize daily operations on the Learning Management System (LMS).
• Manage the creation of learner accounts within the LMS and ensure the assignment of courses aligns with the enrolled learners.
• Create and administer Webinar sessions in the LMS.
• Maintain the synchronization of assessment results with learners' accounts on the LMS.
• Provide dedicated support to learners and trainers, assisting in resolving any LMS-related issues they encounter.
• Actively contribute as a pivotal team member in supporting and implementing a new LMS for the Academy.
• Occasional duty to support Academy courses, averaging 2-4 times a year. Flexible off days will be compensated for work deployments after office hours.

https://academy.smu.edu.sg/overview

• Diploma or Degree with at least 2 years of relevant work experience.
• Self-driven, resourceful, and adaptable to changes well.
• Meticulous, analytical, and proactive to tasks.
• Possesses strong collaborative skills, fostering effective teamwork.
• Prior experience with LMS, TMS, and/or e-learning authoring tools would be preferred.
• Familiarity with Power BI, Python, and/or Power Automate will be advantageous.

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Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for College of Integrative Studies / IPCC Working Group II Technical Support Unit (CIS)
• Coordinate and oversee science-related aspects of the TSU.
• Manage the scientific support for the Working Group II activities and products during the Seventh Assessment cycle.
• Develop and manage processes for scoping, preparation, review, and completion of reports.
• Collaborate closely with Working Group II Co-Chairs and Bureau to shape and guide scientific aspects of assessments.
• Support the development of summary products such as the Summary for Policymakers and Technical Summary, as well as the Synthesis Report.
• Coordinate scientific contributions to Working Group II meetings and sessions.
• Supervise scientific staff in the Working Group II TSUs.
• Maintain communication and collaboration with Heads of Science from other TSUs.

• PhD in climate- or environmental-science related field, preferably in the following fields: climate change impacts, climate adaptation, environmental modelling, socio-economic system analysis; and at least 10 years of work experience in the abovementioned or related fields.
• Scientific publications in refereed journals.
• Experience leading a multi-cultural science team;
• working on international projects;
• scientific report writing and editing.
• Ability to develop, plan and execute complex multi-task workloads.
• Excellent communication and interpersonal skills and capability to interact with international science community.
• Proficient in oral and written English at an academic publication level.
• High degree of stress-resistance and capacity to work to deadlines.
• Willingness to travel internationally.
• Experience working with UN processes, in particular the IPCC, would be an asset.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for College of Integrative Studies (CIS / IPCC Working Group II Technical Support Unit).
• Liaise with the TSUs host organization to establish the TSU IT infrastructure and manage the procurement, configuration, maintenance, and modernization of its IT infrastructure components.
• Provide system administration support for all platforms, including PC, Mac, and Linux systems and ensure the smooth functioning and security of IT systems, addressing any technical issues that may arise.
• Set up and maintain electronic databases relevant to the activities of Working Group II and ensure the integrity and security of these databases.
• Establish and maintain procedures for data backup and security to safeguard critical information and implement measures to protect data from loss or unauthorized access.
• Manage platforms and mechanisms that support collaborative drafting of reports and figures by author teams and facilitate the submission of nominations and review comments by experts and governments.
• Develop and maintain an author portal with tools to assist in the assessment process and provide technical support for authors engaged in the drafting and review of reports.
• Develop and maintain the Working Group II pages of the IPCC website, including microsites for specific reports.
• Provide IT support during international meetings and sessions of the IPCC Working Group II and ensure that technological requirements for meetings are met, and technical issues are promptly addressed.
• Support the curation of data products from Working Group II reports in collaboration with the Task Group on Data and the IPCC Data Distribution Centre.

• Degree in computer sciences, information technology or a related field; with at least 5 years of relevant work experience after conferment of first degree.
• Experience in the system administration of local networks with the highest security requirements;
• System knowledge of PC, Macintosh, networks, mail and web servers, and backup systems;
• Experience with website development and maintenance;
• developing databases;
• working in a multi-cultural team.
• Excellent oral and written English at the technical level.
• High degree of stress-resistance and capacity to work to deadlines.
• Willingness to travel internationally.

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Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

COMPANY DESCRIPTION

Beyondsoft International (Singapore) Pte. Ltd. was set up in 2007 and established as the regional headquarters for the Southeast Asia (SEA) and European markets in September 2015. Based on our vision of "Using technology to promote social progress, economic development and become a global customer preferred partner" and our concept of "Beyond your expectations", Beyondsoft is committed to provide our customers in countries along the "Belt and Road" with comprehensive solutions and products and creating commercial value for customers to realizing continuous businesses development.

Our core business includes:

1. IT development services providing customers with IT consulting, software research and development, software and hardware testing, system integration and operation and maintenance, data analysis and other services;
2. New retail solutions and products through intelligent products, helping small and medium-sized enterprises (SMEs) realize the digital transformation of their daily operations;
3. Internet of Things (IoT) platform and solutions comprehensive use of IoT, artificial intelligence, big data, cloud computing and other technologies to provide IoT solutions for intelligent upgrades in cities, parks, buildings and industries, to create a smart future.

For more information, please visit www.beyondsoft.com.

RESPONSIBILITIES

• Manage and monitor all installed systems and infrastructure
• Install, configure, test, and maintain operating systems, application software and system management tools
• Proactively ensure the highest levels of systems and infrastructure availability
• Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes
• Maintain security, backup, redundancy and BCP strategies
• Participate in the design of information and operational support systems
• Liaise with vendors and other IT personnel for problem resolution
• Manage the VMWare environment
• Provide enterprise-wide support to a high level of Microsoft Windows
• Support the HPE and Hitachi environments

• Diploma or Bachelors degree in Computer Science/ Information Technology/ Engineering or equivalent
• Minimum 5 years of knowledge on the following technologies:
• VMware vCenter: ESXi, SRM, VRM
• Security operation and technologies such as Privileged Access Management, Endpoint Protection Platform, Firewall
• System Monitoring
• Backup And Recovery
• Windows Server OS with good understanding of Windows AD, DNS, GPO, and Failover Clustering
• SAN storage with good understanding of remote site replication (Knowledge of administrating Hitachi Virtual Storage Platform would be an added advantage)
• Possess good understanding of Public Key Infrastructure and Network Access Control
• Good communication skills and able to work independently
• Able to provide support in a 24/7 environment and would require to work on-call at least 1 week every month

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

Work done will be at the direction of the Principal Investigator (PI), and where relevant, the Industry Directorand Centre Director. As the Programme is interdisciplinary and multidisciplinary by nature, you will be expected to convey your domain expertise and edify others (and vice versa) in as productive, constructive, and collaborative a manner as possible.

You may be asked to participate in the development of use cases and delivery of proof-of-concept prototypes for government and industry partners in the areas of computable contracts and "rules as code". Experience in requirements analysis and agile, iterative methodologies will be useful at this stage.The work of the team will be largely determined by these use cases and customers. We will work with multipleuse cases so that we can abstract across them and develop generalized, reusable infrastructure. We will work with specific customers so we can build useful applications on top of that infrastructure.You will work as part of a team of research engineers, developers, and domain expertise and you will beexpected to actively participate in team meetings and text-based communications. You will be expected to be active members of the applied research community, by validating and contributing to advances in computational law.

As a Technical Project Manager, you will be required to work closely with and at the direction of the PI andIndustry Director. This includes:

• Determining and planning the core requirements, deliverables, budget, and resources of a use case or research project
• Allocating tasks and designating responsibilities by identifying the specific skill sets of engineers
• Supervising the research team and monitoring progress of technical tasks on a daily basis,
• Leading project milestones tracking and ensuring that project objectives and timelines are met
• Identifying project challenges and problems and devising strategies to resolving them at both the team level and technical level
• Coordinating the team and developing effective communication plans and processes
• Collating project status update and reporting them regularly to the PI and Industry Director, including escalating any functional/timeline issues in a timely manner
• Organising meetings, setting the right agenda, recording outcomes and tracking open items to closure
• Managing risk, issue, dependency and ensuring mitigation plan
• Driving the recruitment for roles within the team to fill any skills gap
• Engaging with industry partners to understand business requirements and constraints
• reading academic papers, standards publications, and related material such as blog posts andpresentations
• Reading (and updating/commenting, relevant) existing software documentation
• creating presentations, video recordings, walkthroughs, etc. to document and explain research workdone
• writing (and presenting, if so decided by the PI) academic papers and materials for publication; and
• documenting in a sufficiently-detailed manner so as to share what you've learned.

• Bachelor Degree, and any experience with law and/or computer science, are a plus
• Degree holder with at least 5 years of relevant working experience
• Track record in leading, managing and delivering technology projects
• Good team player with excellent interpersonal and communication skills (written/spoken English)
• Strong experience in project management
• Excellent analytical, problem solving and stakeholder management skills
• Strong capabilities in producing project reporting
• Technical proficiency: GitHub, Asana, Slack, and all major forms of software methodology (Agile, Lean,Scrum, etc)
• Essential for the individual to be self-motivated, resourceful, and able to work independently
• Agile, with meticulous attention-to-detail, and well-organised
• Ability to multi-task and willingness to learn quickly and effectively
• Ability to be discrete and maintain confidential information
• Understanding of how to prioritize and respond accordingly
• A self starter who is able to work independently, and under pressure, while consistently exercisingsound judgment even when faced with ambiguity
• Be transparent and unafraid to challenge, ask questions or call out obstacles
• Excellent organizational skills and ability to roll up your sleeves to get things done

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