Total 64 brand manager job vacancies in Information Technology category in d16 upper east coast bedok eastwood kew drive

Job Description & Requirements

· To design of machine software – machine process sequence programming and devices integration programming.

· To do conceptual and detailed software design, testing and debugging for machine vision, image processing, motion control and I/O interface.

· Design and implement innovations, creation & improvement of company software products to foreseen future challenges and sustainability.

· Degree / Diploma in Computer Science, Mechatronics, Process Engineering;

· Minimum 5 years working experience in machine and vision software programming;

· Proficient of C# and C++ programming language under UWP, WPF and MFC projects;

· Basic knowledge of motion control system;

· Basic knowledge of image processing terminology.

· Able to meet deadline and work under pressure;

· Able to work independently.

• Responsible for Analyzer System Integration (ASI) business including Service and expanding its business with profits including Financial KPI's.
• Manage entire ASI Project Delivery Organization including Engineering, Service and Gas Chromatography Lab departments.
• Develop remote engineering with utilization of overseas resources and support to develop a business model for low cost, highly competitive projects while positioning for large/mega project executions.
• Close regional collaboration to enhance global Analyzer System Integration/Gas Chromatography business for long term sustainability.
• Support Headquarters in implementing Analyzer System Integration/Gas Chromatography business operations and its services globally.

Requirements:

• Bachelor’s Degree in Engineering (Electrical, Mechanical, Chemical, or related field). Master’s degree or MBA is a plus.
• Minimum 15 years of experience in analyzer system integration, project management, or a related field, with at least 10 years in a leadership role.
• Proficiency in the principles and practices of system integration, as well as knowledge of industry standards.
• Experience in managing cross-functional teams, with a focus on driving high performance and team development.
• Skilled in managing client expectations and maintaining strong client relationships.

By responding to Yokogawa’s advertisement, consent is considered given to Yokogawa to collect the required personal data for the purpose of recruitment with expectation that Yokogawa will protect personal data with security safeguards that are reasonable and appropriate to the sensitivity of the personal data, to protect it from unauthorized access, use or disclosure and complies with applicable regulatory requirements with respect to the retention of personal data.

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi Internal Audit (IA) provides independent assessments of Citi’s control environment, risk management and governance for key stakeholders including Citi’s board of directors, senior management and external regulators. We are a function with over 2,500 professionals providing assurance across all of Citi's businesses in 180+ countries.

We’re currently looking for a high caliber professional to join our team as Senior Vice President, Tech IA - International - Senior Audit Manager - Hybrid (Internal Job Title: Senior Audit Manager - C14) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

The Senior Audit Manager is a senior-level management position responsible for owning and managing complex audits, assessments of Citi’s risk and control environment related to Country / Cluster Technology and interactions with senior stakeholders and regulators. The overall objective is to utilize in-depth subject matter expertise covering a broad range of Technology areas covering Technology Infrastructure, Applications, Information Security / Cyber, Technology Resilience and topics relating to Governance and Regulatory compliance applicable to countries and clusters across Asia, Europe and Middle East – Africa.

Responsibilities:

• lead an audit team and maintain high levels of motivation within the team.
• Continue to acquire and retain talent, with responsibility for their personal and professional development, remuneration and appraisal and manage the team to specific budgets.
• Deliver audit plans, publish reports, Internal Audit and Regulatory issue validation and business monitoring and relevant governance insights.
• Participate in major business initiatives and pro-actively advise and assist the business on change initiatives.
• Identify solutions for a variety of complex and unique control issues by contributing to management action plans bringing to the fore professional judgement, subject matter expertise and experience.
• Analyze report findings, and recommend interventions where needed, proposing creative and pragmatic solutions to risk and control issues.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws and regulations, Policies, apply sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Demonstrate the subject matter expertise across a broad range of Technology areas covering Technology Infrastructure, Applications, Information Security / Cyber, Technology Resilience and topics relating to Governance and Regulatory compliance through high quality risk assessments, periodic business monitoring, delivery of audits and risk based / regulatory issue validations.
• Champion the adoption and use of Citi’s Audit Methodology in delivery of all aspects of the audit lifecycle.
• Leverage analytical skills and tools while delivering various activities as part of the audit lifecycle.

As a successful candidate, you’d ideally have the following skills and exposure:

Qualifications:

• 15+ years of experience which should also comprise of experience in managing and delivering Technology Audits in a highly regulated industry, is required
• Technology Audit experience across a mix of Technology areas covering Technology Infrastructure, Applications, Information Security / Cyber, Technology Resilience and topics relating to Governance and Regulatory compliance.
• Experience of leading Audit team through audit engagements; Experience in business, functional and people managemferent
• Related certifications (CIA, CISA, CISSP, CRISC, or similar) preferred.
• Proven ability to execute concurrently on a portfolio of high-quality deliverables within planned timelines.
• Demonstrated ability to implement continuous improvement and innovation in audit tools and techniques, Strong stakeholder management skills.
• Effective negotiating, influencing and relationship management skills.
• Ability to demonstrate clear and concise written and verbal communication.
• Experience in operating as an effective team member in a highly diverse global organization.

Education:

• Bachelor’s degree/University degree or equivalent experience preferably in Technology and related areas
• Master’s degree preferred.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

1. Job Description

- Play as Project Manager (Project Management Office) or Delivery Lead on banking system development or implementation projects.

- Manage the progress and milestone. Promote and control the issue & ToDo. Organize the progress report and report to client’s management. Also, manage the cost and human resource.

- Communicate closely with clients, business & IT related members. Organize teams and lead until the project ends.

- Manage client’s expectations to maintain the company’s impressions at a positive level.

2. Requirements

- Bachelor's Degree in Computer Sciences, Computer Engineer or Information Technology or related.

- IT Project Management Knowledge and Experiences

Must understand the overall software development life cycle.

3 or more years of experience of IT related project management or Delivery Lead. (Direct and manage project development from beginning to end)

Project Management Delivery tasks such as approach and plan definition, status tracking, issue and risk identification and resolution, resource planning, and governance execution

Will be able to understand and follow the process of the banking system development or implementation project.

- Japanese & English Language Skills

Must read, write and speak Japanese at a high level (native / JLPT N1 or higher) to engage with our Japanese-speaking clients and stakeholders.

Must speak English at a high level (business English) to communicate with team members from diverse cultural backgrounds.

- Banking Operation or Systems Knowledge and Experiences (as possible)

Will be able to understand the banking system structure, and high-level banking business.

- Others

Cheerful, good communication skill, able to work with team cohesively with high spirit

Highly self-motivated, enthusiastic and able to work effectively with teams that have diverse IT aptitudes and cultural backgrounds.

Attention to detail and highly organized, process-focused attitude.

Good conceptualization and analytical skills, enabling. Comprehension and development of solutions for complex business issues.

Ability to manage short, medium, and long-term planning horizons concurrently.

Project Management Delivery tasks such as approach and plan definition, status tracking, issue and risk identification and resolution, resource planning, and governance execution.

Will be able to understand and follow the process of the banking system development or implementation project.

- Japanese & English Language Skills

Must read, write and speak Japanese at a high level (native / JLPT N1 or higher) to engage with our Japanese-speaking clients and stakeholders.

Must speak English at a high level (business English) to communicate with team members from diverse cultural backgrounds.

- Banking Operation or Systems Knowledge and Experiences (as possible)

Will be able to understand the banking system structure, and high-level banking business.

- Others

Cheerful, good communication skill, able to work with team cohesively with high spirit

Highly self-motivated, enthusiastic and able to work effectively with teams that have diverse IT aptitudes and cultural backgrounds.

Attention to detail and highly organized, process-focused attitude.

Good conceptualization and analytical skills, enabling. Comprehension and development of solutions for complex business issues.

Ability to manage short, medium, and long-term planning horizons con

Job Responsibilities:

• Provide Technical Support services including: Data Centre operations, equipment maintenance and service provisioning
• Manage multiple concurrent interdisciplinary projects and ability to work in a team
• Lead, manage/support and deliver the Data Center related initiatives with coordination with both external and internal stakeholders
• Collaborating with internal stakeholders to design/define and develop the SOP for Data Center services and in-house machine rooms
• Asset and Inventory management within Data Center and in-house machine rooms
• Support Data Centre/Machine rooms related audit duties, record validation and housekeeping work
• Incident handling, problem troubleshooting and escalation to upper tier
• Organize and co-ordinate Business Continuity Activities/Drill
• Maintain accurate records, document all problems, and prepare reports
• Maintain accurate IT Asset inventory/records and prepare reports
• Ad-hoc duties as assigned

Job Requirements:

• Min 10 years of experience in Data Center industry and operations
• Experience in DC Design Engineering, Project management and implementation
• Experience with professional consultant in planning and executing Engineering studies.
• Bachelor degree or in Mechanical / Electronic or Industrial Engineering or related disciplines
• Experience working with external vendors
• Customer focus with good communications and interpersonal skills
• Good communication in English speaking and writing
• Discipline, self-initiative, self-motivate

We regret to inform that only shortlisted candidates will be notified.

Job ID: 10067768

Job Description

The successful candidate will play an integral role within the IT Service Management Ops leadership team. Armed with a strategic focus and experience in application infrastructure resiliency as well as operational stability the candidate is expected to lead the swift service recovery from complex incidents and managing disaster recovery ensuring high service availability and customer satisfaction in IT service delivery. This position is crucial in ensuring operational stability, which includes leading improvements through process review/transformation and implementation of new initiatives and tools.

Key Responsibilities:

•Take ownership of critical incidents, facilitating resolution with the parties involved, and conducting thorough root cause analyses and post-incident reviews to boost system resilience.

•Transforming and driving operational excellence and system resilience by proactively preventing defects and eliminating inefficiencies in current processes.

•Continuously review the governance and processes of IT Service Management, proposing improvements or new methods to maintain operational agility and stability.

•Providing technical leadership and training to ITSM teams, including offshore resources, and mentoring them in their professional development.

•Align ITSM ITIL practices with various IT teams to prepare them for operational readiness, and managing changes and incidents to maintain efficient service delivery and system resilience.

•Develop technical talent and leadership in the team through upskilling programs and continuous feedback.

•Take accountability for service delivery performance, meeting customer expectations, and driving future demand.

Requirements

•Possess a degree in Information Technology or related fields with Infrastructure Library (ITIL)/Service Integration and Management (SIAM) certification

•At least 8-10 yrs of relevant experience in IT Infrastructure Operations and IT Service Management inclusive of at least 3 years in leadership role

•Proven proficiency in utilizing Agile methodologies for operations management.

•Certification in Business Continuity Management (BCM) is preferred but not mandatory

•Knowledge and hands-on experience with the ServiceNow Platform are preferred, with certifications in ITSM CAS, CAD, or CIS considered a bonus.

•Familiarity with network and cloud technologies (public, private), including Linux, Wintel, VMware, and DevOps.

•Proficiency in collaboration tools such as Microsoft Teams, Sharepoint, JIRA, and Confluence, and monitoring/orchestration platforms like ScienceLogic, Splunk, and APM.

•Ability to:

•Provide strategic direction and leadership to the service management team and influence management decisions with technical insight.

•Building and leading teams to maximize strengths and identify development areas, integrating automation and AI capabilities/solutions.

•Thrive in independent and team-based, hybrid environments with a mix of insourced and outsourced operational delivery

•Engage stakeholders as an advocate for operational resilience, excellence, and standards, driving best practices across work streams while incorporating automation and AI.

•Balance and manage multiple priorities in a fast-paced, growing environment, ensuring effective balance and prioritization in a fast-paced, rapidly growing environment.

•Navigate and escalate complex, multifaceted customer requests or initiatives, demonstrating agility and problem-solving skills

•Demonstrate leadership in overseeing Operations (on-premise and Multi-Cloud), including Major Incidents, IT Operations Command Centres, CAB Change Management, and Service Desk management, coordinating hybrid teams for stability and service excellence.

•Adaptive and responsive to dynamic environments.

•A proven track record in managing IT service delivery Command Centre and ServiceDesk operations, and addressing infrastructure support escalations (e.g., network systems, storage).

•Excellent communication skills across organizational levels, including executive management, supported by strong interpersonal skills, a positive outlook, flexible and adaptable approach.

Headquartered in Singapore, Actxa Pte Ltd is a deep tech company founded in 2015 that leverages artificial intelligence to create next generation preventive healthcare solutions.

We are an affiliated company by common shareholders with Activate Interactive Pte Ltd which company logo appears on the top of this page.

Actxa creates evidence-based, personalizes health insights in the domains of physical activities, sleep quality, body composition, stress and recovery, heart health and blood glucose evaluation and monitoring.

To improve population health, Actxa establishes worldwide partnerships and research collaborations to develop critical preventive health models to help people avert chronic diseases such as diabetes and hypertension.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We have opportunities for you to grow your career path and are looking for talented professionals to join our team.

Further information about Actxa: https://www.actxa.com

Actxa is looking for Technical Product Manager (Consumer Electronic Products)

Internal Code: AX24005

What will you do?

1. Product Development:

• Project manage and oversee the end-to-end hardware product development lifecycle, from concept to production.
• Understand Software/Firmware integration and experiences in firmware specification review.
• Collaborate with firmware, software development team to ensure seamless integration between hardware and software components.
• Project scheduling and resource planning.

2. Production Management and Quality Assurance:

• Understand production process, drive and manage OEM/ODM factories for the entire production cycle including the RMA processes.
• Establish and enforce quality standards for hardware products, ensuring compliance with tender requirements, client’s specification and regulatory requirements.
• Establish effective QA/QC methodologies, standards and processes, conduct through testing, validation of hardware products and failure analysis.

3. Regulatory Compliance:

• Stay informed about industry compliance, regulations, and standards in consumer electronics.

4. Customer and Vendor Management:

• Work closely with key customers to ensure product features, delivery timeline and quality meet their requirements.
• Respond to key customers’ technical feedback and enquiries in a timely manner.
• Identify and engage with external partners, factory vendors, and suppliers for product design, development, testing and manufacturing.
• Establish cost efficient RMA processes with clients and vendors.

5. Innovation and Research:

• Stay abreast of the latest advancements in hardware technologies, AI, and preventive health to identify opportunities for innovation.
• Develop and maintain a technology roadmap for hardware solutions, keeping abreast of industry trends and advancements.
• Evaluate and recommend emerging technologies to enhance the company's competitive position.

6. Cross-Functional Collaboration:

• Work closely with clients, vendors, software development, data science, and product management teams to align hardware solutions to company’s goal and values.
• Collaborate with marketing and sales teams to communicate hardware features and benefits to clients and stakeholders.
• Collaborate research partners and institutions on the research and development that potentially create next generation preventive health technologies.

7. Team Management:

• Lead and mentor junior CE Product Engineers, ensuring they are equipped to deliver high-quality solutions.

What are we looking for?

• Bachelor's or advanced degree in Electrical & Electronic Engineering, Computer Engineering, or a related field.
• Proven experience in a team lead role with at least 5 years experiences in consumer electronic product development.
• Strong strategic thinking and problem-solving skills.
• Excellent communication and interpersonal skills.
• Knowledge of compliance and regulatory requirements in the consumer electronic or healthcare industry.
• Familiarity or deep interest in wellness, health and AI will be an added advantage.
• Regular regional travel to vendors, partners and customers’ site is expected for this role.


What do we offer?

• Fun working environment
• Employee Wellness Program

Actxa Pte Ltd is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Actxa Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Actxa Pte Ltd.

Your personal data will be processed for the purposes of managing Actxa Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice ( https://www.actxa.com/privacy-policy ) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Proficio is an award-winning managed detection and response (MDR) services provider. We provide 24/7 security monitoring, investigation, alerting and response services to organizations in healthcare, financial services, manufacturing, retail and other industries. Proficio has been highlighted in Gartner’s Market Guide for Managed Detection and Response Services for the last three consecutive years. We have a track record of innovation. Proficio invented the concept of SOC-as-a-Service. We were the first MSSP to provide automated response services and the first in our space to provide a risk scoring dashboard.

Our typical client is a medium to large-sized organization that lacks the in-house resources to address the challenges of a rapidly changing threat landscape. The difficulty of hiring and retaining cybersecurity professionals are widely understood but our prospective clients also struggle to effectively harness technology and build hardened processes.

While Proficio has developed a unified service delivery platform designed to meet the needs of the most demanding clients, what sets us apart is the quality and passion of our people. We believe the SOC of the Future will meld the creativity of human intelligence with the power of advanced technologies like AI.

SUMMARY

Reporting to the VP of Global SOC Operations, the Sr Manager of APAC SOC Operations is a role with responsibility to lead a team of compromised of SOC and Threat Intelligence staff. Proficio currently has three SOCs and our APAC location operates 24 hours a day with multiple shift conventions, plus offsite staff operating in specific customer environments. Your responsibility is to continuously improve the productivity and quality of output of the SOC, meet customer SLAs, and build a high performing team. As a technical leader, you will also be responsible for interacting with clients to discuss their requirements and issues.

RESPONSIBILITIES

In the portion of this role that oversees our APAC SOC Analyst team:

• Coordinate and lead global strategic initiatives to continuously provide improvements in service delivery to our customers

• Oversee the hiring, development, and training of our team of Security Analysts and Incident Responders
• Oversee SOC processes and review their application to ensure that SOC’s controls, policies, and procedures are operating effectively
• Sets standards and KPIs that align with corporate goals for service delivery and report on agreed metrics
• Communicate with customers on technical and service delivery issues when needed
• Integrate and coordinate with other SOC teams, Device Management, R&D, and Customer Success to streamline service delivery

In the portion of this role that participates in and runs the Threat Detection Department:

• Oversee the direction and output of Use Case Development.
• Assist when needed on development projects, including but not limited to developing and creating new use cases for our base library including documentation, maintain existing base library, and modify alerts in library as required by the current threat landscape.

• Sets standards and KPIs that align with corporate goals for service delivery and report on agreed metrics

In the portion of this role that participates in and runs the Threat Intelligence Department:

• Oversee the direction and output of Threat Intelligence operations.
• Assist in developing and creating relevant and effective processes, procedures, and documentation
• Sets standards and KPIs that align with corporate goals for service delivery and report on agreed metrics

• 5+ years of supervisory experience working in Security Operations Centers - experience working for an MSSP/MDR is desirable
• Strong understanding of security operations, threat hunting methodologies, incident response and architectural dependencies of security technologies
• Experience with Splunk, Elastic, and ServiceNow is desirable
• Experience in developing frameworks for knowledge transfer, training and education
• Credibility advising clients and managing communications throughout the lifecycle of the relationship
• Successful track record as a leader, people manager, communicator and motivator
• Strategic mindset and the capability to plan effectively
• Ability to excel in a fast-paced environment and work under pressure
• Current or past certifications: CISSP, CISM and SANS knowledge would be viewed positively
• Bachelor’s degree in Computer Science, Information Technology or similar field, or equivalent

LOCATION & TRAVEL:

• Position is located in our Singapore SOC
• Position will require some international travel

• Opportunity to work in a progressive organization with structured training and roadmap for success

• Lunches and fun employee activities!
• Experience in one of the hottest IT industries today

Proficio is an EOE employer.

1. Lead, develop and execute comprehensive brand marketing and performance marketing strategies to achieve overall business goals including enhance brand equity, customer life-time value and and business growth

2. Oversee the planning, creation, implementation and optimization of marketing campaigns across various channels, ensuring brand consistency and impactful messaging

3. Lead the development and execution of CRM strategies to increase customer retention, engagement, and lifetime value

4. Analyze customer data and insights to create data-driven marketing strategies and on-site optimization strategies with the aim to meet traffic and conversion objectives and optimal shopping experience

5. Collaborate with cross-functional teams, including IT, sales, and customer experience, to ensure alignment and integration of marketing & CRM efforts

6. Monitor market trends, competitor activities, and industry best practices to keep the brand ahead of the curve

7. Lead, mentor and manage a team of brand marketing, performance marketing and CRM professionals, fostering a culture of creativity, innovation, collaboration and excellence

8. Establish and manage budgets, ensuring efficient allocation of resources to maximize ROI

9. Stay updated on the latest marketing, CRM and ecommerce technologies and best practices to drive innovation

10. Develop and maintain strong relationships with key stakeholders, including agencies, partners, and media.

Requirements

1. Strong and results-proven experience in brand management, digital marketing and CRM management

2. More than 10 years of experience in brand marketing and CRM with at least 5 years in people management role

3. Strong understanding of digital marketing channels, tools and best practices

4. Excellent leadership, communication skills, commercial sense, data analytical skills and ability to work effectively in a team

5. Exceptional organizational, analytical, problem-solving and negotiation skills

6. Excellent leadership, communication, project management skills with ability to thrive in a fast-paced, dynamic environment

7. Educational Background (Optional): Candidates with degrees in Business, eCommerce, digital marketing or Business IT are encouraged to apply. Your educational background will be viewed as a positive addition to your qualifications.

About St Luke's ElderCare LifeLab™

In alignment with Healthier SG’s initiative to leverage community support for better health, SLEC has developed its first LifeLab™ sited within SIM, a dynamic learning space dedicated to helping community partners, caregivers, students and volunteers appreciate and understand the impacts of ageing through education and experiential learning.

The LifeLab™ Program Manager will lead the development, execution and continuous improvement of the LifeLab™ initiatives. This role is crucial for enhancing partnerships and engagement at LifeLab™, driving stakeholder collaboration for innovation projects, and increasing visitorship.

Responsibilities:

Program Development and Management:

• Curate, implement and oversee experiential learning programs aligned to our areas of excellence and organisational priorities.
• Develop and manage collaborative projects and partnerships aimed at creating innovative solutions for the challenges of ageing.
• Support and contribute to new innovations and equipment evaluation for feature at LifeLab™.

Stakeholder Engagement:

• Engage with a diverse group of stakeholders to enhance their understanding and appreciation of the impacts of ageing.
• Work closely with the stakeholders (i.e. schools, government agencies, volunteers and caregivers etc.) to equip them with the necessary knowledge and skills for effective support and care for the elders.
• Foster and maintain networks and Communities of Practice (CoPs) to facilitate knowledge exchange and collaboration among thought leaders, Institutes of Higher Learning (IHLs) and like-minded partners.

Impact Measurement and Reporting:

• Monitor and evaluate the impact of LifeLab™ programs and initiatives.
• Prepare and present regular reports on program outcomes, stakeholder engagement and community impact.

Requirements

• Bachelor's degree in a relevant field such as Gerontology, Social Work, Health Sciences, Education, or related disciplines.
• Minimum of 5 years of experience in program management, preferably in the health, ageing, or community development sectors.
• Proven track record of developing and managing educational or experiential learning programs.
• Experience in stakeholder engagement, including working with schools, government agencies, volunteers, and caregivers.
• Demonstrated ability to develop and manage partnerships and collaborative projects.
• Strong understanding of the ageing process and the challenges faced by the elderly.
• Ability to foster and maintain professional networks and Communities of Practice (CoPs).
• Proficiency in impact measurement and evaluation methodologies.
• Strong report writing and presentation skills.
• Innovative thinking and ability to contribute to new innovations and equipment evaluation.

Objectives of this Role-

• Delivery leadership for multiple public sector engagements in Singapore: Hands on delivery leadership across project teams, ensuring program goals and contractual commitments are delivered with desired quality, SLAs & customer satisfaction
• Deliver Quality outcomes: Strategize, plan, implement and deliver projects using right processes, tools fit for purpose; drive continuous service improvements and value-added services for our customers
• Collaborate: Actively communicate & collaborate with key stakeholders
• internal & external for project execution; work with sales and service lines for enabling growth
• KPI’s & KRA’s - Effective planning, tracking & management of Delivery and Operational KPIs / KRAs
• People Management: Active engagement with associates across project and program teams for a productive and happy working environment, creating opportunities for learning & growth.

Responsibilities

• Lead by Example: Hands on delivery and operations management across projects, in line with contractual commitments and SLA’s; as well as organizational goals & KPI’s
• Work closely with key stakeholders, cross-functional teams, and assigned project managers to plan and develop scope, deliverables, required resources, work plan, budget, and timing for new initiatives
• Actively collaborate with various service lines and external partners, if any, necessary for executing customer programs / projects successfully
• Analyse, evaluate, and overcome program risks, and produce program reports for management and stakeholders
• Manage budget, cost estimates for projects and be accountable for delivering against established business goals/objectives
• Enable new solutions by engaging with appropriate service lines and external partners, as required
• Actively work with Sales & PreSales and competencies across Service Lines enabling new opportunities for growth
• Active collaboration with all support functions for Operational needs across Program / Projects.
• Human Resource Planning, driving learning goals, upskilling, future skilling for associates across your program

Skills and Qualifications

• Overall experience of 18 + years, with at least 7+ years of hands-on experience in delivering large transformation programs.
• Proven delivery & program management for large business application transformation programs, Fixed Price System Integration Implementation Projects & Managed Services engagements
• Exceptional leadership, time management, facilitation, collaboration, communication and organizational skills
• Capable to work and drive project teams on problem solving – technical or functional
• Capable to lead large teams across multiple locations - onsite & offshore
• Capable in stakeholder management, presentations to Senior Leaders / Steer
• Co members and driving critical action items to closure.
• Capable with active engagement of customer and 3rd party project stakeholders focus on scope, change management and driving timely resolution of actions and open issues.
• Hands on with ensuring and establishing a detailed work breakdown structure, identifying & tracking project critical path, tracking issues, identifying / mitigating risks; driving quality standards and measures for high quality deliverable with timely reviews and sign offs.

Job Descriptions

• Lead Tenders & Proposals team in the development of comprehensive and compliant tender proposal packages
• Responsible for sourcing projects to tender
• Responsible for receiving, organizing and reviewing tender specifications and most importantly to fully understand project preambles and method of measurement for purpose of preparation accurate costing for tender in line with Project Requirements
• Review and ensure correctness of all tendering/bidding document, Tender Questionnaires and Pre-qualifications document prepared by his subordinates
• Provide timely and complete Tender Packages tothe upper management.
• Maintain positive relationships with customers in tender discussions with Customers

Job Requirements

• Bachelor’s in Civil engineering or any related discipline
• Minimum 8 years of experience working as an Estimator role with residential background
• Prior experience in an Asst. Manager/ Manager / a Senior Estimating role and managing a team
• Excellent understanding of Cost Management, Change Control, Planning & Risk Analysis & Management
• Thorough knowledge of estimating techniques and systems with a detailed knowledge of how these are applied

Job Summary: We are seeking a skilled Software and Applications Manager to lead our software development team and oversee the implementation and maintenance of our software applications. This role is critical in ensuring that our software solutions meet business needs and operate efficiently.

Key Responsibilities:

• Team Leadership: Manage and mentor a team of software developers, fostering a collaborative and innovative environment.
• Project Management: Plan, execute, and oversee software projects from conception to deployment, ensuring adherence to timelines and budgets.
• Stakeholder Collaboration: Work closely with cross-functional teams to gather requirements and translate them into functional software specifications.
• Quality Assurance: Implement and maintain robust testing and quality control processes to ensure high software performance and reliability.
• Technology Evaluation: Research and evaluate new technologies and tools to enhance software development processes and application functionality.
• Training and Support: Develop training materials and provide support to end-users, ensuring effective use of software applications.
• Compliance and Security: Ensure that software applications adhere to industry standards, regulations, and security protocols.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or related field; Master’s degree preferred.
• Proven experience in software development and project management, with 4 years in a leadership role.
• Strong knowledge of software development methodologies (Agile, Scrum, etc.).
• Excellent problem-solving skills and the ability to manage multiple projects simultaneously.
• Strong communication and interpersonal skills, with the ability to work effectively with diverse teams.
• Familiarity with software testing tools and best practices.
• Experience with cloud-based applications and technologies is a plus.

Description

• You will be responsible for leading business and technology outcomes for assigned program, project, or contracted service.
• You will leverage standard tools, methodologies, and processes to deliver, monitor, and control service level agreements.
• Your day-to-day activities will revolve around managing the project team, ensuring timely delivery of project milestones, and ensuring that the project is delivered within budget.
• You will be expected to be an SME in Program Project Management with expert proficiency.
• Having expert proficiency in Business Process Design, M&A Integration Management Office (IMO), M&A Tech Integration Change & Comms, and Requirements Analysis will be advantageous.
• Lead the project team to ensure timely delivery of project milestones.
• Ensure that the project is delivered within budget.
• Manage project risks and issues and develop mitigation strategies.
• Provide regular project status updates to stakeholders and senior management

Requirements

• Know-Your-Customer (KYC) and Anti-Money Laundering (AML) experience
• KYC system experience - eg, Detica/ NetReveal system functionalities and/or technical understanding is a plus
• System Implementation Project Management experience - ability to drive discussions, manage stakeholders and perform management updates in a timely and concise manner

1. Job Description

- Play as Project Manager (Project Management Office) or Delivery Lead on banking system development or implementation projects.

- Manage the progress and milestone. Promote and control the issue & ToDo. Organize the progress report and report to client’s management. Also, manage the cost and human resource.

- Communicate closely with clients, business & IT related members. Organize teams and lead until the project ends.

- Manage client’s expectations to maintain the company’s impressions at a positive level.

2. Requirements

- Bachelor's Degree in Computer Sciences, Computer Engineer or Information Technology or related.

- IT Project Management Knowledge and Experiences

Must understand the overall software development life cycle.

3 or more years of experience of IT related project management or Delivery Lead. (Direct and manage project development from beginning to end)

Project Management Delivery tasks such as approach and plan definition, status tracking, issue and risk identification and resolution, resource planning, and governance execution

Will be able to understand and follow the process of the banking system development or implementation project.

- Japanese & English Language Skills

Must read, write and speak Japanese at a high level (native / JLPT N1 or higher) to engage with our Japanese-speaking clients and stakeholders.

Must speak English at a high level (business English) to communicate with team members from diverse cultural backgrounds.

- Banking Operation or Systems Knowledge and Experiences (as possible)

Will be able to understand the banking system structure, and high-level banking business.

- Others

Cheerful, good communication skill, able to work with team cohesively with high spirit

Highly self-motivated, enthusiastic and able to work effectively with teams that have diverse IT aptitudes and cultural backgrounds.

Attention to detail and highly organized, process-focused attitude.

Good conceptualization and analytical skills, enabling. Comprehension and development of solutions for complex business issues.

Ability to manage short, medium, and long-term planning horizons concurrently.

Project Management Delivery tasks such as approach and plan definition, status tracking, issue and risk identification and resolution, resource planning, and governance execution.

Will be able to understand and follow the process of the banking system development or implementation project.

- Japanese & English Language Skills

Must read, write and speak Japanese at a high level (native / JLPT N1 or higher) to engage with our Japanese-speaking clients and stakeholders.

Must speak English at a high level (business English) to communicate with team members from diverse cultural backgrounds.

- Banking Operation or Systems Knowledge and Experiences (as possible)

Will be able to understand the banking system structure, and high-level banking business.

- Others

Cheerful, good communication skill, able to work with team cohesively with high spirit

Highly self-motivated, enthusiastic and able to work effectively with teams that have diverse IT aptitudes and cultural backgrounds.

Attention to detail and highly organized, process-focused attitude.

Good conceptualization and analytical skills, enabling. Comprehension and development of solutions for complex business issues.

Ability to manage short, medium, and long-term planning horizons con

• You will be responsible for leading business and technology outcomes for assigned program, project, or contracted service.

• You will leverage standard tools, methodologies, and processes to deliver, monitor, and control service level agreements.

• Your day-to-day activities will revolve around managing the project team, ensuring timely delivery of project milestones, and ensuring that the project is delivered within budget.

• You will be expected to be an SME in Program Project Management with expert proficiency.

• Having expert proficiency in Business Process Design, M&A Integration Management Office (IMO), M&A Tech Integration Change & Comms, and Requirements Analysis will be advantageous.

• Lead the project team to ensure timely delivery of project milestones.

• Ensure that the project is delivered within budget.

• Manage project risks and issues and develop mitigation strategies.

• Provide regular project status updates to stakeholders and senior management.

Requirements:

• Know-Your-Customer (KYC) and Anti-Money Laundering (AML) experience.

• KYC system experience - eg, Detica/ NetReveal system functionalities and/or technical understanding is a plus.

• System Implementation Project Management experience - ability to drive discussions, manage stakeholders and perform management updates in a timely and concise manner.

Description

• You will be responsible for leading business and technology outcomes for assigned program, project, or contracted service.
• You will leverage standard tools, methodologies, and processes to deliver, monitor, and control service level agreements.
• Your day-to-day activities will revolve around managing the project team, ensuring timely delivery of project milestones, and ensuring that the project is delivered within budget.
• You will be expected to be an SME in Program Project Management with expert proficiency.
• Having expert proficiency in Business Process Design, M&A Integration Management Office (IMO), M&A Tech Integration Change & Comms, and Requirements Analysis will be advantageous.
• Lead the project team to ensure timely delivery of project milestones.
• Ensure that the project is delivered within budget.
• Manage project risks and issues and develop mitigation strategies.
• Provide regular project status updates to stakeholders and senior management

Requirements

• Know-Your-Customer (KYC) and Anti-Money Laundering (AML) experience
• KYC system experience - eg, Detica/ NetReveal system functionalities and/or technical understanding is a plus
• System Implementation Project Management experience - ability to drive discussions, manage stakeholders and perform management updates in a timely and concise manner.

Job Description

The successful candidate will play an integral role within the IT Service Management Ops leadership team. Armed with a strategic focus and experience in application infrastructure resiliency as well as operational stability the candidate is expected to lead the swift service recovery from complex incidents and managing disaster recovery ensuring high service availability and customer satisfaction in IT service delivery. This position is crucial in ensuring operational stability, which includes leading improvements through process review/transformation and implementation of new initiatives and tools.

Key Responsibilities:

•Take ownership of critical incidents, facilitating resolution with the parties involved, and conducting thorough root cause analyses and post-incident reviews to boost system resilience.

•Transforming and driving operational excellence and system resilience by proactively preventing defects and eliminating inefficiencies in current processes.

•Continuously review the governance and processes of IT Service Management, proposing improvements or new methods to maintain operational agility and stability.

•Providing technical leadership and training to ITSM teams, including offshore resources, and mentoring them in their professional development.

•Align ITSM ITIL practices with various IT teams to prepare them for operational readiness, and managing changes and incidents to maintain efficient service delivery and system resilience.

•Develop technical talent and leadership in the team through upskilling programs and continuous feedback.

•Take accountability for service delivery performance, meeting customer expectations, and driving future demand.

Requirements

•Possess a degree in Information Technology or related fields with Infrastructure Library (ITIL)/Service Integration and Management (SIAM) certification

•At least 8-10 yrs of relevant experience in IT Infrastructure Operations and IT Service Management inclusive of at least 3 years in leadership role

•Proven proficiency in utilizing Agile methodologies for operations management.

•Certification in Business Continuity Management (BCM) is preferred but not mandatory

•Knowledge and hands-on experience with the ServiceNow Platform are preferred, with certifications in ITSM CAS, CAD, or CIS considered a bonus.

•Familiarity with network and cloud technologies (public, private), including Linux, Wintel, VMware, and DevOps.

•Proficiency in collaboration tools such as Microsoft Teams, Sharepoint, JIRA, and Confluence, and monitoring/orchestration platforms like ScienceLogic, Splunk, and APM.

•Ability to:

•Provide strategic direction and leadership to the service management team and influence management decisions with technical insight.

•Building and leading teams to maximize strengths and identify development areas, integrating automation and AI capabilities/solutions.

•Thrive in independent and team-based, hybrid environments with a mix of insourced and outsourced operational delivery

•Engage stakeholders as an advocate for operational resilience, excellence, and standards, driving best practices across work streams while incorporating automation and AI.

•Balance and manage multiple priorities in a fast-paced, growing environment, ensuring effective balance and prioritization in a fast-paced, rapidly growing environment.

•Navigate and escalate complex, multifaceted customer requests or initiatives, demonstrating agility and problem-solving skills

•Demonstrate leadership in overseeing Operations (on-premise and Multi-Cloud), including Major Incidents, IT Operations Command Centres, CAB Change Management, and Service Desk management, coordinating hybrid teams for stability and service excellence.

•Adaptive and responsive to dynamic environments.

•A proven track record in managing IT service delivery Command Centre and ServiceDesk operations, and addressing infrastructure support escalations (e.g., network systems, storage).

•Excellent communication skills across organizational levels, including executive management, supported by strong interpersonal skills, a positive outlook, flexible and adaptable approach.

Responsibilities:

• Presale support including quote, network design, proposal, pre-sales testing support, etc.
• Responsible for organize, reply, clarification the tender/bidding.
• Establish and maintain good customer relationship; seek out, identify, develop and close business opportunities with key service provider accounts.
• Collect and analyse all marketing information to complete market insight and ensure product competitiveness.
• Manage all activities and coordinate between Huawei and our service provider accounts; produce and deliver formal business proposals and presentations to promote full range of Huawei Technologies solutions to defined customers.
• Identify key customer requirements and coordinate with Product Management and Engineering to ensure that these requirements are implemented in the products.
• Create co-operative business plans with service providers and their partners, help to define new business models and support product features.
• Identify, quantify and recommend action plan to address new business opportunities according to overall strategy.

Requirements:

• Minimum Bachelor Degree in Electronic & Electrical Engineering/ Telecommunication/ IT or equivalent qualification.
• Good knowledge in the fields of Core Network including: 5G, IMS, VoLTE, RCS and UC.
• Good understanding of customers’ needs in order to design the desired solution.
• At least 3 years of related product technical pre-sales working experience in ICT industry.
• With tender/bidding project experience.
• With proven ability to partner with service providers and develop new business models for service subscribers using new technologies.
• With proven ability to manage customer accounts in cooperation with Sales management& proven record of sales target.
• Detailed knowledge of carrier business models and service management strategies.
• Excellent collaboration skills with different levels of people & dept (Product Management, Engineering, Marketing).
• Creative and with good problem solving skill.
• A result oriented person and willing to accept new challenges.
• Ability to communicate bilingually in Mandarin and English. Mandarin is essential to communicate with colleagues in the head office in China.

Interested candidate who wish to apply for this position, please click on APPLY NOW.

EA License No.: 01C4394 | PERSOLKELLY Singapore Pte Ltd

EA Registration No.: R1331238 | Tan Ti Ying

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries.

Responsibilities:

• Responsible for corresponding solution planning and design, technical proposal write up, business quotation & presentation, solution clarification, contract negotiation, etc.
• Analyse the competitor information to develop market insight and execute competitive strategies.
• Work closely with account team for identifying business opportunities, conduct business development opportunities and follow through company strategy.
• Responsible for at least mid-high level customer relationship management.
• Conduct technical workshop for customers, analyse the existing problems and challenges of customers' existing networks, combined with industry development trends, to put forward future-oriented network design & solution.
• Work closely with customers, engineers and vendors to address and track end-to-end solution related issues.
• Responsible for project tasks assigned and to handle the tasks well within the given schedules.
• Provide coaching and mentoring for junior engineer(s), to ensure that the knowledge transfer is smooth and junior engineer(s) always perform up to company expectation.

Requirements:

• Candidate must possess at least master’s Degree in Computer Science/ Information Technology, Engineering (Computer/ Telecommunication), Engineering (Electrical/ Electronic) or equivalent major.
• Minimum 5 years of working experience in telecom industry with fix network solution(datacom/dwdm/pon or sdn controller etc.) and technology understanding.
• Minimum 5 years of projects management experience in fix network domain.
• Minimum 3 years of projects E2E solution design (HLD/OLD) experience on fixed network domain
• Vendor or Operator experience is essential.
• 5G knowledge and related project experiences is preferred.
• Knowledge about Huawei fix network solutions and products is preferred.
• Team player, self-motivated, result-oriented and highly independent.
• Experience in pre-sales, bidding / service sale is preferred
• Experience in marketing & sales will be an added advantage.
• Good product/solution presentation and negotiation skills.
• Ability to communicate bilingually in Mandarin and English is essential in order to liaise with Chinese speaking head office, stakeholders, counterparts and customers.

Interested candidate who wish to apply for this position, please click on APPLY NOW.

EA License No.: 01C4394 | PERSOLKELLY Singapore Pte Ltd

EA Registration No.: R1331238 | Tan Ti Ying

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries.

Seeking Technical Project Manager with Certified Scrum Profession SCP certification for 1 year project renewable assignment .

Work Location: Changi Business Park

Responsibilities:

• Responsible to work with application development teams / agile squad(s) to achieve project goals.
• Work closely with business users and technical team from user stories till implementation.
• Identifying, assessing and mitigating project risks and issues.
• Coordinate with stake holders, team members and sponsors to ensure project progress and issues are clearly communicated.
• Manage project expenses, resource allocation and vendor contracts.
• Provide regular project updates to stakeholders.
• Establish and maintain relationships with stakeholders.
• Ensuring projects meet quality, security and compliance standards.
• Ensure proper tracking of all documentation such as User Stories and design work framework.
• Assist with platform reporting to stakeholders.

Requirements:

• Bachelor’s degree holder in Computer Science, Information System or related disciplines
• Minimum 10 years’ work experience and minimum 3 years related experience in IT project management in financial services
• Agile project management skill with experience on at least minimum 2 projects in recent 2 years.
• Must be equipped with hands-on experience in requirement gathering, Development, Support, Bug fixing & Testing
• Experience in Bug tracking, fixing, retesting/regression testing
• Knowledge of new tech stack will be an added advantage such as KAFKA, API an MariaDB
• Certified Scrum Profession SCP certification is a must.
• Able to communicate in Mandarin as you need to communicate with overseas chinese-speaking business counterparts in this role for overseas projects.
• Project Management Profession PMP certification will be desirable.

The Mkt Seg & Svcs Lead Specialist is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business. Typically a small number of people within the business that provide the same level of expertise. Excellent communication skills required in order to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Accountable for significant direct business results or authoritative advice regarding the operations of the business. Necessitates a degree of responsibility over technical strategy. Primarily affects a sub-function. Responsible for handling staff management issues, including resource management and allocation of work within the team/project.

Responsibilities:

• Work closely with Technology, Operations and Coverage teams to drive timely, cost effective and high-quality delivery of strategically aligned product solutions
• Partner with Finance to evaluate investments in product development, and monitor and control billing/revenue, expenditure, and benefits realization
• Work closely with global and regional product teams to develop and refine the strategy of product solutions, go to market approach, and delivery model.
• Work with Product control functions to ensure that all relevant documentation (eg Product Approval Program) and processes are strictly adhered to and part of the management fabric of the product business
• Coordinate planning and other related activities for launching of new capabilities and functionalities across technology, operations, implementations, and regional teams
• Work closely with the Coverage teams, and core product teams to ensure that demands of the clients are well understood
• Develop an action plan to address VOC (Voice of the Client) feedback. Partner with cross-functional and coverage teams to execute
• Invest time to keep track of Competition, Market Trends, New Technologies
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• 
  

Qualifications:

• 10+ years of relevant experience in electronic banking channels with good knowledge of corporate banking practices in the cash management space; Exposure to and understanding of business analysis, data and system analysis
• Demonstrated ability to self-direct work efforts, meet deadlines, take initiative, and produce consistent high-quality work; Willingness to be a direct contributor and ability to multi-task

Education:

• Bachelor’s/University degree,
• Master’s degree is good to have.

【Job Description】

Contract Management

- Manage yearly outsourcing reviews, including scope preparation and information gathering.

- Ensure compliance with local regulatory requirements and internal policies.

- Conduct and manage independent or third-party reviews for data center hosting services.

- Set and monitor Service Level Agreements (SLAs) for resolution times and overall performance.

- Oversee internal and external audits, including evidence collection and findings closure.

Budget Management

- Forecast and consolidate budget requirements for new financial years.

- Monitor monthly expenses and analyze reports to justify cost changes.

- Process invoices, track spending, and perform budget variance analysis.

- Ensure data center expenses do not exceed the annual budget.

Policy and Procedure Development

- Identify and implement new procedures related to data center operations.

- Draft procedures for access requests, installation, and device management.

- Develop a data center handbook for vendors and staff.

- Provide training on data center rules and regulations.

Human Resource Management

- Conduct yearly reviews of support structure, roles, and responsibilities.

- Manage manpower, including contractors and secondees, with contract renewals and shift arrangements.

Inventory Management

- Maintain detailed data center and rack layout diagrams.

- Track data center assets, including servers, storage, network devices, and security equipment.

- Manage space planning for cage and rack layouts.

- Conduct yearly inventory reviews.

Device Management

- Oversee asset tagging, daily inspections, and tool management.

- Monitor operations to prevent mishandling and ensure device functionality.

- Manage equipment registration, installation, and decommissioning.

Backup Tape Management

- Handle daily management of backup tapes, including inventory and storage.

Cabling Management

- Manage patch panel and power cabling installation, documentation, and maintenance.

- Oversee network cabling management, including testing, repairs, and deployment.

Security Management

- Control access card and rack key management, including logs and reviews.

- Monitor security through CCTV recordings and access checks.

【Job Requirements】

1. Bachelor’s degree or an equivalent qualification.

2. A minimum of five years’ experience in DC Management, preferably within a banking environment.

3. Proficient in English (and Japanese if you can) with excellent verbal and written communication skills.

4. Strong interpersonal abilities, fostering trust and teamwork.

5. Analytical mindset with the capability to simplify complex issues for understanding.

6. Demonstrated organizational skills and the capacity to manage multiple tasks efficiently.

7. ITIL Certified and other relevant certificates (good to have).