Total 970 command center analyst job vacancies in Information Technology category in islandwide

To ensure the DC and equipment are in functioning and operational condition, report if there is equipment fault.

- To assist to perform site preparations and liaise with the relevant vendors on tasks such as IT rack mount plan, structure network cabling system, power supply and electrical wiring, air-conditioning, UPS and etc when required.

- To plan, coordinate and execute any shutdown and power up machines (according to operation manual and SOP) when required by the Customer, to facilitate the activities related to electricity, power maintenance and enhancements. The service shall include polling the possible affected parties, obtaining the approval from the Customer’s Representative and sending out the broadcast messages.

- To ensure that all trouble-shooting, upgrade, maintenance work and any other activities that affect data centre availability must be carried out after operating hours and/or over the weekend at no additional cost to the Customer. All urgent faulty parts replacement of the equipment shall seek approval from the Customer’s Representative. The list of warranty and/or maintenance contract and documentation is covered under Server Management Services.

- To ensure all technical and operational issues, that will affect the daily operations of data centre, be resolved within the stipulated Service Levels.

- To advise and propose improvements to the current processes or procedures for better efficiency and to improve the security of the data centre. However, such proposals shall be subjected to the review and approval of the Customer.

- To monitor the environmental equipment in the Data Centre to ensure that they are within acceptable operating level and take corrective actions to rectify any defects affecting the following:

o Main and Backup Incoming Power Supply

o Uninterruptible Power Supply (UPS)

o Cooling System (Air-conditioning) and Leakage Detection

o Temperature and Humidity

o Rack Space

o Network Data/ Telecom Cabling

o Fire Protection and Fire Alarm System Status

o CCTV and Motion Detectors

o Cleanliness and Tidiness

o Equipment Movements and Storage Management

o Secure Disposal of Media and Documentation

- To take pre-emptive measures to prevent any outage or single point of failure in the Data Centre due to environmental factors. This shall include monitoring of environmental equipment and follow-up with the Customer’s sub-contractors or building management to ensure that defects are identified and corrected.

- To ensure that all equipment in the Data Centre is serviced in accordance with the equipment servicing schedule.

- To provide 1st level onsite problem identification, problem reporting and vendor support after operating hours at no additional cost to the Customer in the event that any environment element fault alert is triggered after the operating hours.

- To liaise with the Customer’s Building Management Unit (BMU) at the Customer’s sub-contractors for the maintenance and servicing of the equipment in the Data Centre:

o Power Supply

o UPS

o Cooling System (Air conditioning) and Leakage Detector

o Fire Protection System

o CCTV and Motion Detectors

- To liaise and coordinate with the Customer’s appointed third-party vendors for the servicing of computer equipment hardware.

- To document and track all equipment in the Data Centre. The format of documentation shall be approved by the Customer.

- To establish capacity plans by analyzing current Data Centre resources based on current load and information given by the Customer on future growth requirement.

- To carry out annual capacity planning for the Data Centre at dates mutually agreed by the Customer, so as to project the requirements of UPS, power points, network, rack space and other Data Centre peripherals resources needed.

- The capacity plan report shall be submitted to the Customer within TWO (2) weeks upon the completion of planning.

• Monitor and maintain critical data centre infrastructure, including power distribution systems (UPS, generators), HVAC systems, fire suppression systems, and access control systems.
• Perform preventive maintenance on data centre equipment and systems.
• Respond to alarms, troubleshoot issues, and ensure prompt resolution.
• Liaise with the building landlord to coordinate maintenance schedules, address building infrastructure issues, and ensure compliance with safety regulations.
• Support off-office hours activities, including responding to emergency alarms, performing on-call duties, and coordinating with vendors for emergency repairs.
• Ensure strict adherence to data centre physical security procedures.
• Follow documented incident response procedures, track incidents to closure, and communicate with stakeholders.
• Generate reports to management, including monthly performance reports, incident summaries, root cause analyses, and status reports on ongoing projects.

Qualifications:

• 3+ years of experience in data centre facility management.
• Experience working in a 24x7 mission-critical environment.
• Strong knowledge of electrical and mechanical systems in data centres.
• Experience with fire suppression systems and access control systems.
• Proficiency in troubleshooting and problem-solving.
• Excellent communication and interpersonal skills.
• Must have prior experience working in data centre operations in financial institutions.

Interested candidates kindly submit your updated CV in a Word Format to: [email protected]. Only shortlisted candidates will be notify. Thank you.

Position Summary/Overview:

The Data Center Operation technician has overall responsibility to support the troubleshooting and

coordinating activities pertaining to the day-to-day support of the data centers and critical facilities. He/She is responsible for troubleshooting, managing the vendors/contractors and report to the Data Center Operation Site Lead.

Responsibilities:

• Lead a team of contractors or vendors and support in the daily data centre operations
• Perform data centre operations and inspections including monitoring and management for infrastructure systems, DC environment and facilities
• Monitor critical facilities and infrastructure system alerts and perform necessary escalation
• Perform incident management and escalation pertaining to any facilities and system downtime
• Manage and administer the service desk operations
• Ensure the implementation of safe systems on site activities.
• Liaison with UOB BUs in regard to utilities, building services / facilities and systems issues
• Assist in the planning and execution of disaster recovery activities
• Administer and ensure building records, licenses, permit and etc are properly documented.
• Ensure procedures, processes and service level are being followed for any service delivery and operations
• Periodic review of the data centre operations and report any gaps and issues
• Prepare and update of Data Centre and Service Desk monthly report
• Maintain the site asset database, provide updates in accordance with CMMS requirements.

Education & Experience:

• Possess a Diploma in Computer Science or equivalent
• Possess Data Centre Certifications such as Certified Data Centre Professional
• Possess at least 3 years’ experience in Data Centre Operations, Facilities Monitoring & Management
• Familiar with Data Centre facilities including Computer Room Air-Con (CRAC), fire suppression system, water detection system, Uninterrupted Power Supply (UPS) and etc
• Familiar with Service Desk operations and incident management process
• Basic understanding on the operation of MEP systems
• Resourceful, analytical and problem solving skill
• Good communications and interpersonal skills

Position Summary/Overview:

The Data Center Operation technician has overall responsibility to support the troubleshooting and

coordinating activities pertaining to the day-to-day support of the data centers and critical facilities. He/She is responsible for troubleshooting, managing the vendors/contractors and report to the Data Center Operation Site Lead.

Responsibilities:

• Lead a team of contractors or vendors and support in the daily data centre operations
• Perform data centre operations and inspections including monitoring and management for infrastructure systems, DC environment and facilities
• Monitor critical facilities and infrastructure system alerts and perform necessary escalation
• Perform incident management and escalation pertaining to any facilities and system downtime
• Manage and administer the service desk operations
• Ensure the implementation of safe systems on site activities.
• Liaison with the client BUs in regard to utilities, building services / facilities and systems issues
• Assist in the planning and execution of disaster recovery activities
• Administer and ensure building records, licenses, permit and etc are properly documented.
• Ensure procedures, processes and service level are being followed for any service delivery and operations
• Periodic review of the data centre operations and report any gaps and issues
• Prepare and update of Data Centre and Service Desk monthly report
• Maintain the site asset database, provide updates in accordance with CMMS requirements.

Education & Experience:

• Possess a Diploma in Computer Science or equivalent
• Possess Data Centre Certifications such as Certified Data Centre Professional
• Possess at least 3 years’ experience in Data Centre Operations, Facilities Monitoring & Management
• Familiar with Data Centre facilities including Computer Room Air-Con (CRAC), fire suppression system, water detection system, Uninterrupted Power Supply (UPS) and etc
• Familiar with Service Desk operations and incident management process
• Basic understanding on the operation of MEP systems
• Resourceful, analytical and problem solving skill
• Good communications and interpersonal skills

Job Description

• Industry/ Organization Type: IT / Software
• Position Title: Data Center Engineer
• Working Location: Boon Lay
• Working Hours: 5 days, Mon – Fri (Morning Shift 6 AM – 2 PM / Afternoon Shift 2 PM – 10 PM)
• Salary Package: Basic Salary up to $5,000 + AWS + Bonus
• Duration: Permanent Role

Key Responsibilities

• Perform periodic walk-through, validation of equipment status, amber lights check, etc.
• Review work order requests in the queue and respond to semi-routine work orders by adhering to commitment times.
• Escalate and expedite orders to appropriate teams upon standard operating procedures.
• Rack and stack semi-routine customer equipment tickets.
• Support datacenter standard operating cross-connect work order requests.
• Support standard operating testing and standard operating installations of customer assets.
• Support standard operating procedures of layer 1 cross-connect certification testing.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Diploma / Degree in IT/Computer Science, or related field.
• Minimum 1 year of IT experience or equivalent.
• Prior working experience in a Data Center, Network or Server environment would be an added advantage.
• Must be comfortable with shift rotation.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66104 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: IT / Software
• Position Title: Data Center Engineer
• Working Location: Boon Lay
• Working Hours: 5 days, Mon – Fri (Morning Shift 6 AM – 2 PM / Afternoon Shift 2 PM – 10 PM)
• Salary Package: Basic Salary up to $5,000 + AWS + Bonus
• Duration: Permanent Role

Key Responsibilities

• Perform periodic walk-through, validation of equipment status, amber lights check, etc.
• Review work order requests in the queue and respond to semi-routine work orders by adhering to commitment times.
• Escalate and expedite orders to appropriate teams upon standard operating procedures.
• Rack and stack semi-routine customer equipment tickets.
• Support datacenter standard operating cross-connect work order requests.
• Support standard operating testing and standard operating installations of customer assets.
• Support standard operating procedures of layer 1 cross-connect certification testing.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Diploma / Degree in IT/Computer Science, or related field.
• Minimum 1 year of IT experience or equivalent.
• Prior working experience in a Data Center, Network or Server environment would be an added advantage.
• Must be comfortable with shift rotation.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66104 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

• Extensive knowledge garnered working as a Data Centre Operator.

• Thorough knowledge of Data Centre Operations with strong knowledge of Operations methodology.

• Experience in eyeball checking of system faults and failures

• Good technical knowledge on Data Centre monitoring tools.

• Possess an in-depth knowledge of data centre infrastructure technology and components for installation.

• Strong written and excellent communication skills.

• People who are ready to do individual contribution and can able to join within 30 day would be preferable

Position Summary/Overview:

The Data Center Operation technician has overall responsibility to support the troubleshooting and

coordinating activities pertaining to the day-to-day support of the data centers and critical facilities. He/She is responsible for troubleshooting, managing the vendors/contractors and report to the Data Center Operation Site Lead.

Responsibilities:

• Lead a team of contractors or vendors and support in the daily data centre operations
• Perform data centre operations and inspections including monitoring and management for infrastructure systems, DC environment and facilities
• Monitor critical facilities and infrastructure system alerts and perform necessary escalation
• Perform incident management and escalation pertaining to any facilities and system downtime
• Manage and administer the service desk operations
• Ensure the implementation of safe systems on site activities.
• Liaison with UOB BUs in regard to utilities, building services / facilities and systems issues
• Assist in the planning and execution of disaster recovery activities
• Administer and ensure building records, licenses, permit and etc are properly documented.
• Ensure procedures, processes and service level are being followed for any service delivery and operations
• Periodic review of the data centre operations and report any gaps and issues
• Prepare and update of Data Centre and Service Desk monthly report
• Maintain the site asset database, provide updates in accordance with CMMS requirements.

Education & Experience:

• Possess a Diploma in Computer Science or equivalent
• Possess Data Centre Certifications such as Certified Data Centre Professional
• Possess at least 3 years’ experience in Data Centre Operations, Facilities Monitoring & Management
• Familiar with Data Centre facilities including Computer Room Air-Con (CRAC), fire suppression system, water detection system, Uninterrupted Power Supply (UPS) and etc
• Familiar with Service Desk operations and incident management process
• Basic understanding on the operation of MEP systems
• Resourceful, analytical and problem solving skill
• Good communications and interpersonal skills

Position Summary/Overview:

The Data Center Operation technician has overall responsibility to support the troubleshooting and

coordinating activities pertaining to the day-to-day support of the data centers and critical facilities. He/She is responsible for troubleshooting, managing the vendors/contractors and report to the Data Center Operation Site Lead.

Responsibilities:

• Lead a team of contractors or vendors and support in the daily data centre operations
• Perform data centre operations and inspections including monitoring and management for infrastructure systems, DC environment and facilities
• Monitor critical facilities and infrastructure system alerts and perform necessary escalation
• Perform incident management and escalation pertaining to any facilities and system downtime
• Manage and administer the service desk operations
• Ensure the implementation of safe systems on site activities.
• Liaison with the client BUs in regard to utilities, building services / facilities and systems issues
• Assist in the planning and execution of disaster recovery activities
• Administer and ensure building records, licenses, permit and etc are properly documented.
• Ensure procedures, processes and service level are being followed for any service delivery and operations
• Periodic review of the data centre operations and report any gaps and issues
• Prepare and update of Data Centre and Service Desk monthly report
• Maintain the site asset database, provide updates in accordance with CMMS requirements.

Education & Experience:

• Possess a Diploma in Computer Science or equivalent
• Possess Data Centre Certifications such as Certified Data Centre Professional
• Possess at least 3 years’ experience in Data Centre Operations, Facilities Monitoring & Management
• Familiar with Data Centre facilities including Computer Room Air-Con (CRAC), fire suppression system, water detection system, Uninterrupted Power Supply (UPS) and etc
• Familiar with Service Desk operations and incident management process
• Basic understanding on the operation of MEP systems
• Resourceful, analytical and problem solving skill
• Good communications and interpersonal skills

Job Description

• Industry/ Organization Type: IT / Software
• Position Title: Data Center Engineer
• Working Location: Boon Lay
• Working Hours: 5 days, Mon – Fri (Morning Shift 6 AM – 2 PM / Afternoon Shift 2 PM – 10 PM)
• Salary Package: Basic Salary up to $5,000 + AWS + Bonus
• Duration: Permanent Role

Key Responsibilities

• Perform periodic walk-through, validation of equipment status, amber lights check, etc.
• Review work order requests in the queue and respond to semi-routine work orders by adhering to commitment times.
• Escalate and expedite orders to appropriate teams upon standard operating procedures.
• Rack and stack semi-routine customer equipment tickets.
• Support datacenter standard operating cross-connect work order requests.
• Support standard operating testing and standard operating installations of customer assets.
• Support standard operating procedures of layer 1 cross-connect certification testing.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Diploma / Degree in IT/Computer Science, or related field.
• Minimum 1 year of IT experience or equivalent.
• Prior working experience in a Data Center, Network or Server environment would be an added advantage.
• Must be comfortable with shift rotation.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66104 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

System Analyst

Job Responsibilities:

• Assists in the coordination of various teams testing and evaluating for the development of design and its implementation of the best output.
• To ensure continuous availability and optimal performance of the Customer Service CRM system.
• To work on the integration of video / Voice systems with the internal crm system.
• Review business requirements, provide recommendations, and evaluate solutions proposed by the Product Manager.
• Design, prepare, and execute comprehensive validation scenarios for new features.
• Collaborate with cross-functional teams including Product Management, QA, and Access Administrator to coordinate the testing, implementation, and successful deployment of system updates.
• Drive system adoption by increasing awareness and aligning with the Training team, QA, and Inbound leaders to promote new features.
• Coordinate with the PMO and Access Control Team to ensure compliance with regulatory requirements in specific regions.

Experience:

• 5+ Years of experience with Unified contact center (Cisco UCCM) or any other UCM.
• Experience in integrating Voice and video systems with CRM application.
• Experience in QA of Voice / video system.
• Experience with Business Continuity Management.
• Experience with product engineering.
• Experience with CRM.

Interested candidates, please send your CVs on [email protected]

Regret to inform that only shortlisted candidates will be notified.

CEI: R1988671

EA License: 14C7275

Job Scope and Responsibilities

a. Analyse business needs, scope the problem and develop business case to address the problem

b. Document requirements, source and evaluate alternatives, and recommend solution

c. Design, write and maintain programmable code outlined in technical instructions and specifications and deliver working software applications

d. Improve software quality using XP practices such as code review and unit testing

e. Prepare architectural and other technical documents

f. Assist BA on user stories elaboration

g. Assist QA on test automation and bug fixes

h. Assist DevOps on build and release automation

i. Work with users to ensure smooth deployment and adoption of new solution

j. Assess business needs for service requests and the impact of enhancements to the system

k. Assess problem resolution approach and implement effective service recovery of ICT incidents and establish systems and processes to prevent recurrence of the same incident

l. Understand the IT management policy, quality management policy and security guidelines to ensure the development processes, procedures and system are designed to comply with these policies and guidelines

Knowledge and Skills

a. Experience with version control systems such as Git

b. Experience in front end technologies such as Angular

c. Experience in backend technologies such as Java, Python, Node.js

d. Experience in low code application platforms will be preferred

e. Hands-on experience in at least 1 full project development life cycles

f. Working experience in Agile and UX development environment will be an added advantage

Are you driven by the desire to see your hard work directly impact others? Join the DNDTS team, where we excel in crafting success stories through dynamic projects. Each endeavor is a unique opportunity to contribute to our proven track record of achievements.

Experience the satisfaction of seeing your efforts transform into positive changes in people's lives. In our thriving SME environment, you won't be limited to a single role. You'll have the chance to engage in cross-departmental collaboration, fostering a rich learning experience.

As our team consistently grows, so do opportunities for career advancement. We embrace the startup culture by having a casual working attire and a flat hierachy across deparments. Your journey with us goes beyond a job—it's a chance to make a lasting impact while expanding your skill set. Join DNDTS and become a key player in our success story.

About the Company

Our company specializes in electronic products. We believe in the power of data to guide and refine our business strategies, including marketing, new business development, and overall operations. We are looking for a data analyst to help us unlock the potential of data and optimize our business for continued growth and success.

Roles & Responsibilities

As a Data Analyst, you will be responsible for gathering, analyzing, and leveraging data to inform decision-making and enhance our supply chain, sales channels, and overall business processes. You will collaborate with various departments to identify trends, improve efficiency, and maximize profitability.

Key Responsibilities

• Collect and analyze market data using our proprietary tool to uncover insights into consumer preferences, competitor strategies, industry trends, and potential opportunities for growth.

• Utilize our data analytics and visualization tools to examine data, communicate findings about key business aspects such as sales, revenue, costs, and production.

• Perform process analysis to pinpoint inefficiencies or bottlenecks and implement business process improvements for maximum profit.

• Conduct cost-benefit analyses to determine the optimal allocation of resources, investments in equipment, staffing decisions, or procurement strategies.

Qualifications / Requirements

• Bachelor's degree in Computer Science, Business Analytics, or a related field.

• Proficiency in common data analysis programming languages, libraries, and tools (e.g., Python, R, SQL, Pandas, NumPy).

• Solid data analysis and visualization skills, with experience in tools such as Tableau, Power BI, or similar platforms.

• Excellent communication skills, with proficiency in English.

• Ability to work independently and collaboratively with cross-functional teams.

• Strong problem-solving skills and a results-oriented mindset.

Benefits

• Flexible working hours

• Yearly Bonus

• Medical Insurance Coverage

• Staff Discounts

• Corporate Discounts at participating F&B and Retail Outlets

• Fast Career Advancement Opportunities

• Multi-Industry Exposure

• Working Location: East - Airline House - Next to Singapore Airlines HQ

Please ensure you meet the minimum qualifications before applying. We regret to inform that only shortlisted candidates will be notified. If you are a data analyst with a passion for using data to optimize operations and drive growth within the electronics industry, apply now to join our innovative company and embark on a rewarding career journey.

Roles & Responsibilities

• Supporting operation in the assigned process unit in DCS panel
• Handling day-to-day duties and plant troubleshooting
• Conducting field logging, routine sampling, and plant testing work
• Ensuring equipment complying to SOP and working instructions
• Management of the team, including all aspects of people and performance management.
• Drive and work with support teams to resolve service disruptions and restore services as rapidly as possible.
• Ensure timely escalation and track incident life cycle till resolution.
• Document and update NOC operation processes and troubleshooting guides.
• Identify areas for process and efficiency improvements within NOC.
• Participate and contribute product or enhancement projects.
• Other general duties

Requirements:

• At least 3 years’ working experience in IT Helpdesk / NOC environment (Telco Environment)
• At least 2 years’ management experience to lead a support team
• Strong Communication Skills, with good email and verbal etiquette for compilation information / creation and dissemination of SOPs
• Familiar with Layer 2 and Layer 3 Technologies, eg DWDM, BGP, to aid in fault identification and escalation.
• Able to work independently and as a good team player.
• Good deductive reasoning and problem-solving ability.
• Excellent verbal and written communication and presentation skills.

• Collaborate with business stakeholders and functional teams to gather and document requirements for SAP ERP system enhancements and customizations.
• Translate business requirements into functional and technical specifications, and work with developers to create efficient ABAP programs, reports, and interfaces supporting business processes.
• Perform configuration settings and maintenance on the FICO modules.
• Develop and maintain functional and technical documentation, including program specifications, test plans, and user guides.
• Identify opportunities to optimize existing SAP processes, recommending and implementing improvements to enhance operational efficiency and effectiveness.
• Participate in system upgrades, patches, and new module implementations by providing technical expertise and analysis.
• Troubleshoot and resolve SAP-related issues, providing timely support to end-users.
• Stay up-to-date with the latest SAP technologies, trends, and best practices to propose innovative solutions.
• Perform any other duties assigned by the IT Manager.

Job Requirements:

• Degree/Diploma in Information Systems, Computer Science, or related disciplines.
• Strong understanding of SAP modules and processes, with the ability to analyze and interpret complex business requirements.
• Minimum of 3 years' experience supporting SAP FICO modules.
• Strong research and analytical skills with excellent verbal and written communication abilities.
• Strong problem-solving and troubleshooting skills.
• Ability to adapt to evolving SAP and IT technologies.
• SAP certifications and experience with SAP S/4HANA are a plus.
• Proficiency in other tech tools like RPA is a bonus.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

Optimum Solutions (Registration Number: 199700895N) is Singapore's leading Information Technology , Consulting and Professional Services company with Competence in Digital Transformation, Automation, Robotics, Cloud, Big Data, Analytics and Emerging technologies projects. Optimum has been successfully delivering IT projects since 1997 and has been a key IT service provider to clients delivering Software Design, Development, Engineering and IT Transformation Projects.

Role : Technology Risk/Technology Audit

Key Job Duties:

1. Role : Technology Risk Management Analyst - Audit and Third Parties Risk Assessment
2. Degree in computer science/engineering or related disciplines.
3. 1+ years of hands-on IT Risk / Technology Risk management experience in the banking or financial or insurance industry, preferably led a risk team before.
4. Technology Audit / Third Parties Risk Assessment / Technology Obsolescence/ Technology Risk Management experience- must
5. Must have working experience in IT Risk, IT Audit and Process Assurance for at least 01+ years
6. Ability to communicate plans and deliver timely effective information to leadership and key stakeholders.
7. Work closely with the Process Assurance Team Lead to drive process improvement and enhance operational efficiencies within the team
8. Create / Update recurring Process Assurance review reports and dashboards for Project stakeholders, management, and other key collaborators
9. Provide Audit support for various internal and external audits of identified projects
10. Work closely with Project Managers, Technical Delivery Managers, and other key Project stakeholders to guide the project on best practices and SDM compliance
11. Ideate and drive innovative and engaging solutions to increase SDM Process awareness / adoption and best practices utilization
12. Provide feedback on the SDM process and review SDM process enhancements as an SME
13. Aside from day-to-day duties, there will be requirements to undertake other responsibilities such as management reporting & other centrally driven project initiatives as needed

Technical Operations Data Analyst

• 12 months contract
• Hybrid work location
• Work location: CBD

The Opportunity

• Review operational issues and determine if a technology (product) solution is required or a process correction needs to be made. Identify opportunities to improve business practices and drive internal process improvements.
• Track and report on operational performance for the global team and conduct data analysis regularly to identify trends and areas of improvements.
• Run daily standup meetings and monitor and manage daily customer support tickets for prioritization and triage.
• Assist in creating Business Review content for leadership meetings.
• Ensure the team adheres to established processes and protocols while staying informed about any updates or changes. Proactively highlight any deviations that affect our quality of support both internally and with vendors.
• Identify and address any roadblocks or issues that may impact operations
• Update status page for product issues when needed
• Support daily hand-over activities between different regions
• Coordinate with the team and prepare regional monthly meeting content
• Coordinate customer notifications on expiring API product version
• Document learnings and share operational insights to cross-functional teams

Your Background

• 2-4 years of experience providing operations support in a technical environment with strong understanding of Operational Metrics and Key Performance Indicators to measure success of a team.
• Demonstrated creative problem-solving approach and experience in using data visualization technologies to help drive business insights.
• Experience in building advanced SQL queries and dashboards to find operational trends and root cause by dice and slicing data.
• Customer-oriented mindset with demonstrated understanding and empathy
  High attention to detail, with an ability to execute standard workflows while also adapting appropriately to business and process changes when necessary
• Demonstrated ability to multitask and prioritize in a fast-paced environment
• Collaborative team player with "get it done” attitude
• Excellent interpersonal skills, including relationship building and collaboration within a diverse, cross-functional team.
• Excellent verbal and written communication skills and demonstrate attention to detail

Interested parties please click "Apply Now" or contact May Anne Ramos (EA Reg no: R1110127) at [email protected] for more information.

ASTEK has been providing IT and Engineering solutions for some of the world’s largest industrial and services groups for more than 35 years with 7200 passionate experts in 22 countries throughout Europe, APAC, Middle East and the Americas

Currently, we are looking for Application Support Analyst which would be based in Singapore

Responsibilities and requirements

• Possess a degree in Computer Science/Information Technology or related fields
• Proficient in scripting and automation (e.g. Python, Shell Scripting)
• trong knowledge in SQL for database management and querying
• Familiarity with Cloud platforms (e.g. AWS, Azure, GCP) and containerization technologies (e.g. Docker, Kubernetes)
• Understanding of monitoring and logging tools (e.g. Prometheus/Grafana, ELK Stack, Datadog)
• Experience in IT infrastructure and workflow automation
• Good troubleshooting skill
• Good written, communication and stakeholder management skills
• Keen and open to learn new technologies
• Must have experience in Terraform for Infrastructure as Code (IaC) and Cloud resource management

· Minimum 4 year’s experience in application support, with exposure in Banking industry

· Have basic technical skills e.g. SQL, Unix, Microservices, CI/CD tolls etc.

· Exposure to Monitoring tools & Automation.

· Good communicator and have managed Operations & Business.

· Problem-Solving mindset with orientation towards Continues Improvement.

· Excellent analytical skills

· Solution oriented, business focused with a mindset to constantly improve production quality and stability.

· Should have minimum 8 years’ experience in application support, with exposure in Banking industry (is a plus).

· Have basic technical skills e.g. SQL, Unix, Microservices, CI/CD tolls etc.

· Experience in leading transformation/Implementation for Monitoring tools & Automation.

· Strong experience in communicating and managing Operations & Business.

· Problem-Solving mindset with orientation towards Continues Improvement.

· Must have prior experience in leading team and aligning with Management.

· Excellent analytical skills

Job Scope:

• Assist users with technical issues related to software applications
• Analyze and troubleshoot software and application-related problems
• Create and maintain support process documentation and knowledge base articles
• Help with the installation, configuration, and updates of applications
• Work with development teams to report bugs and relay user feedback
• Provide training sessions to improve user understanding of software applications
• Track application performance metrics and user satisfaction
• Escalate complex issues to higher-level technical teams as needed
• Regularly communicate with clients to address their needs and provide updates
• Participate in testing new software versions or features prior to release

Requirements:

• Degree in Electronics, Electrical Engineering, Industrial Engineering, or Mechatronics
• Entry-level candidates are welcome; no prior experience required
• Passion for automation with a creative and adaptive mindset
• Strong communication skills to convey technical concepts effectively
• Product training will be provided
• Knowledge of PLC, Control/Automation, and IoT is advantageous
• 1 to 2 years of experience preferred

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

· Analyse and define detailed functional specification based on the functional and non-functional requirements document

· Collaborate with Functional Business Analyst and Business Unit to clarify with functional and non-functional requirement

· Work closely with architecture team to define project target state and specification

· Collaborate with business and IT to analyse, elicit and review business requirements

· Participate and contribute to technical solutioning and architecture reviews with architecture team

· Define functional and non-functional requirements and perform impact analysis assessment with the vendor

· Perform detailed estimation of projects and change requests

· Facilitate communication between vendor, project team, business stakeholders and internal IT team

· Conduct FDS review / Write and review user stories with Functional Business Analyst and Business Unit for signoff

· Review interface design specifications created by development team

· Review test strategy and functional test cases created by testing team

· Support project and delivery team all throughout the project implementation

· Monitoring and manage risks /issues related to requirements and scope creep

Skills

· Bachelor’s Degree in related disciplines or equivalent experience

· 8 to 12 years of relevant Business Analysis experience related to Pre-Payments, Core-Payments processing and Post Payment processing, eg, Local, Interbank (G3, DuitNow, FPS, PromptPay, PayNow, BI Fast) &, Cross Border Payments (Swift, other payment providers like Bank of New York)

· Relevant experience in Banking / Finance / IT; good knowledge in financial services policies, procedures, products and industry practices.

· Good knowledge in channel products for wholesale banking focusing user experience/journey, validation and processing will also be preferred

· Advantageous to have hands-on experience to configure Payment product/systems from vendors like FIS, etc

· Good Open API knowledge for design and delivery

· Excellent communication and inter-personal skills to manage functional and technical stakeholders across multiple business units.

· Able to work independently with minimum supervision

· Ability to work in a fast-paced, team-oriented environment

· Strong problem solving and analytical skills

· Proven results-oriented person with main focus on delivery

· Good understanding and experience in standard Software Development Life Cycle (SDLC) and Agile development methodology.

· Strong negotiation skills.

• Required skills include 3+ years of experience in the implementation, maintenance and analysis of data center facilities, hardware, communications infrastructure, strategies, tools and effective troubleshooting techniques.
• Basic background on enterprise data center facilities and infrastructure environments such as PDUs, RPPs, network and SAN infrastructures. In depth knowledge on complex, Enterprise class inter-networked environments involving a combination of switched/routed/shared Ethernet, TwinAx (100GigE, 25GigE,10GigE, GigE, 100M, and 10M), token ring, SAN, and wide area connectivity.
• Strong knowledge of WAN technologies (OC-x, DS-x), subnetting and TCP/IP protocol a must.
• Excellent communication and writing skills a must.
• Knowledge of trouble ticketing systems, change control, Project processes and associated tools.
• Logical problem- solving techniques and associated experience in system, data center facilities, and telecommunications.
• Experience with project management.
• Financial Services industry knowledge a plus.

KEY RESPONSIBILITIES

• Installing/de-installing/relocating all distributed systems and network hardware (CSUs, DSUs, routers, switches, encryptors, firewalls, etc.) in the Americas Data Centers within the internal service level mandates
• Installing/de-installing /extending/relocating/testing all carrier circuits to the network hardware
• Installing/de-installing/relocating all patch cabling for systems and network hardware
• Installing/de-installing/relocating all Data Center hardware
• Assist with the coordination of cabinet power, circuit, and patch infrastructure installations w/various facilities, electrical and communications vendors
• Assist with the coordination of network component configurations
• Coordinate and Install SAN cabling infrastructure
• Managing network ports and assist with the management of all consumable items (cables, labels, tie wraps, rail kits, etc.)

Summary:
We are seeking a motivated analyst to support client growth through financial innovation. You will collaborate with various teams to understand commercial initiatives and work with data engineering, data science, and development teams to empower finance operations and decision-making.

Responsibilities:

• Data Collection & Analysis: Analyze data from multiple sources to identify trends and insights.
• Data Quality Assurance: Ensure data accuracy and resolve discrepancies.
• Collaboration: Work with cross-functional teams to gather data requirements and maintain data integrity.
• Enhancements: Identify opportunities for process improvements.
• Research & Learning: Stay updated on business processes and data analytics techniques.

Minimum Qualifications:

• 2-4 years of experience in consulting, finance, or data analysis.
• BS/MBA in Finance, Accounting, Economics, Business Analytics, or a STEM field.
• Strong problem-solving, communication, and project management skills.
• Ability to conduct complex data analysis independently and collaboratively.
• Eagerness to learn new tools and techniques.

Preferred Qualifications:

• Knowledge of accounting principles, financial statements, and financial modeling.
• Familiarity with ERP systems (e.g., SAP) and data warehouses (e.g., BigQuery, Snowflake).
• Experience with SQL, R, Python, and data visualization tools (e.g., Tableau).
• Ability to apply statistical or machine learning solutions to business problems.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

We are seeking a skilled and experienced Risk Data Business Analyst to support the enhancement, implementation, and ongoing support of risk data-related projects.

Responsibilities:
• Translate complex risk data requirements into detailed specifications for the technology teams.
• Design and execute User Acceptance Testing (UAT), including test strategy development and scenario creation.Independently resolve UAT issues and provide support to end-users.
• Investigate and resolve production-related queries and issues.
• Manage project timelines effectively, ensuring adherence to deadlines.
• Collaborate with cross-functional teams, including technology, upstream and downstream system teams, and project stakeholders.

Qualifications:
• Minimum 2 years' experience in a similar role, preferably within the banking and financial services industry.
• Proven experience in large-volume data testing and a strong understanding of data marts/data warehouses.
• Proficiency in SQL is mandatory. Experience with Python and Big Data systems is a significant advantage.
• Familiarity with Agile product development methodologies.
• Experience with Consumer Credit Risk and banking products is highly desirable.

If you are a highly motivated individual with a strong analytical skillets and a passion for data, we encourage you to apply.

You can apply at [email protected]