Total 2,431 command center analyst job vacancies in Information Technology category in Singapore

Our client is a global MNC, one of the most established pioneers in the FMCG industry. Due to business needs, they are now recruiting a System Analyst to be part of their ITTeam for ongoing transformation projects. They are located in the West - easily accessible.

Duties of System Analyst:

• Provide ongoing support and enhancement for the company's SAP system.
• Design, develop, and maintain other in-house applications to meet business needs.
• Collaborate with internal teams and external vendors to gather business requirements, address system issues, and implement change requests.
• Create test data, conduct system tests, and document outcomes. Ensure system documents and operational guides are updated.
• Conduct training sessions for end-users to ensure effective system usage and adoption.

Requirements:

• Diploma / Degree in Information Technology
• 5 years of relevant experience with SAP related experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

• Serve as Technical SME for remittance system and other applications for regional branches.
• Analyse, design, develop, implement and maintenance of the remittance system.
• Work closely with team leader to gather requirements from customer, perform technical impact analysis and estimate effort for development.
• Prepare and update functional and technical documents and prepare test cases.
• Develop and modify the applications according to requirements for the development.
• Conduct peer source code and documentation review.
• Perform unit test and system integration test, support user acceptance test.
• Prepare release procedure and support production implementation.
• Update user manual, system operational manual and other necessary deliverables.
• Troubleshoot issues and problems to provide workarounds.
• Perform root cause analysis and come up with preventive measures.
• All other duties and tasks as assigned

Job Requirements:

• Bachelor’s degree in Computer Science, Computer Engineering, Information Systems or equivalent fields
• Min. 5 years of experience in software development using Microsoft technologies (.NET, SQL Server/SSRS, Optional: Java)
• Experience in working in a complex matrix organization
• Good knowledge in SDLC methodologies (waterfall)
• Good presentation, communication and coordination skills
• Ability to contribute individually and collaborate well in a team.
• Strong sense of accountability and ownership.
• Responds with speed and flexibility.

To apply, please visit www.gmprecruit.com and search for Job Reference: 24226

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

Responsibilities:

• Analyze, investigate and manage daily application issues/incidents
• Perform application deployment, support post deployment and post maintenance verification activities.
• Administration of application configuration, user account, and support audits activity related to this.
• Perform query jobs, generate data statistics and reports
• Perform system/issue monitoring & tracking of resolution through incident management system
• Work with cross functional teams (application development, infrastructure team) for incident investigation and follow up.
• Perform project documentation and document base-lining.

Requirements:

• Diploma/Degree in Computing Science, Information Technology, Engineering or equivalent
• Experienced in IT Operation, application support and end user management, with 2 to 3 years of team managing experiences.
• Experience in Structured query language (SQL).
• Excellent analytical and problem-solving skills
• Good written & spoken communication skills and interpersonal skills
• Team player and work independently without supervision
• Involvement in night support activity (based on duty roster) is required

To apply, please visit www.gmprecruit.com and search for Job Reference: 22154

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Responsibilities:

• Responsible for data preparation, data mining, to create/identify opportunities through analytics
• Conduct exploratory data analysis and provide rapid iterations of analysis to refine problem and identify potential solutions
• Assemble large, complex data sets from a wide variety of data sources
• Interpret and communicate analytical findings and insights to technical and non-technical stakeholders in order to assist in making data-driven decisions
• Contribute to the development of data science infrastructure, tools, and frameworks for efficient data analysis, experimentation, and model deployment
• Abide and adhere to data governance policies in servicing data extraction or report requests, metrics and dashboards

Requirements:

• Master’s / Bachelor’s Degree in a quantitative discipline (e.g., Statistics, Biomedical Informatics, Computer Science, Applied Mathematics, or similar)
• 3 years of relevant experiences in data analytics and governance
• Demonstrated experience with Python, R, or similar programming languages
• Working knowledge of data analysis tools and databases
• Strong analytical skills, with experience solving problems using data and providing practical business insights
• Excellent communication and interpersonal skills to effectively collaborate with diverse stakeholders
• Experienced in Public Health / Pharmaceutical industry is advantageous

To apply, please visit www.gmprecruit.com and search for Job Reference: 24106

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Our client are hiring Data Center Operator for Island wide.

Working hour: rotating shift

Location: ICA & SCDF site

Job Scope:

· Perform real time monitoring and response within 30 mins (contractual)

· Perform 1st level of troubleshoot to allow resolution of the ticket within contractual duration.

· Assignment of Incident to the resolver party

· Handle ad-hoc user account creation

· Compile monthly report for Customer reviewMonitor proper functioning of Data Centre facilities, including DC temperature and humidity monitoring system, smoke detection and fire suppression systems, Uninterrupted Power Supply (UPS) units, CCTV, keypress units, etc.

· Ensure proper security controls of Data Centre are in place at all times, including to ensure authorised access to Data Centre, review of visitor logs, etc.

· Maintain Data Centre inventory level, including registering incoming and outgoing IT hardware and accessories.

· Support Disaster Recovery (DR) exercises and related activities.

· Responsible for the end-to-end management of all IT major incidents 24x7 to resolve the incidents as soon as possible and/or within SLA

Requirements:

· Minimum 1 year of experience in Data Center Operations Support

· Thorough knowledge of Data Center Operations with strong knowledge of Operations methodology. Experience in eye-ball checking of system faults and failures

· Good technical knowledge on Data Centre monitoring tools.

· Possess an in-depth knowledge of data center infrastructure technology and components for installation

· Ready to work on 8 hours/12 hours rotating shift patterns

Interested candidates, who wish to apply for the above position, please click the “Apply now” via JobDetails (persolkelly.com)

We regret that only shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd
EA License No: 01C4394
EA Personnel No: R2199890
EA Personnel Name: LEE KIM HOU

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Job Summary

We are seeking for a self-motivated Data Analyst with data management, extracting and testing experience In this role, you will address queries from past non-compliance incidents, track follow-up actions and ensure strict adherence to polices and efficient compliance governance process.

Mandatory Skill-set

• Degree/ Diploma in Computer Science, Engineering, Information Systems, Data Science or equivalent;
• At least 2 years of experience in Data Management and data governance;
• Well versed in SQL database management and query;
• Basic project management knowledge, Team presentation skill & Business analytical skill;
• Excellent interpersonal, and communication skills with the ability to coordinate / work with multiple teams;
• Motivated, driven, logical, and possess excellent time management skills;
• Has strong analytical and problem-solving skills with attention to detail.

Desired Skill-set

• Machine Learning experience.

Responsibilities

• Responsible for providing compliance support, consulting services, and monitoring in support of management's business objectives and their responsibility to mitigate risk;
• Being the point of contact, work closely with Compliance and other Business Users in addressing regulatory queries;
• Provide technical information, responses, or historical data from respective systems as requested by authorities within the given timeline;
• Manage data, supporting documents, correspondence of past and on-going non-compliance incidents;
• Communicate and interface with vendors and business users for system investigations that leads to potential non-compliance;
• Manage compliance related projects and support on-going systems for any troubleshooting or features enhancements;
• Manage regular internal and external audit reviews in line with regulatory and governance requirements, and keep track of the follow up actions.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Who Are We?

At HoYoverse, we are committed to creating immersive virtual world experiences for players around the world. In addition to game products such as Genshin Impact, Honkai Impact 3rd, Tears of Themis, and Honkai: Star Rail, HoYoverse also launched the dynamic desktop software N0va Desktop, the community product HoYoLAB, and created a variety of products such as animations, comics, music, novels, and merchandise around our original creative concept.

Adhering to our mission of Tech Otakus Save the World, we have always been committed to technology research and development, exploring cutting-edge technologies, and have accumulated leading technical capabilities in cartoon rendering, artificial intelligence, cloud gaming technology, and other fields.

HoYoverse is actively engaged in globalization, with offices in Singapore, Montreal, Los Angeles, Tokyo, Seoul, and other areas.

When you apply to a position with HoYoverse, we will process your personal data. To learn more about how we process your data, we encourage you to review our comprehensive Global Applicant and Candidate Privacy Policy. This policy provides detailed insights into how your information is collected, used, and protected throughout the application process.
What You Will Do:

• Responsible for analyzing and strategizing the supply and distribution of global brand content for gaming, expanding the international influence of gaming content, and contributing to the Daily Active Users (DAU) and revenue of gaming projects.
• Evaluate and analyze the effectiveness of gaming-related activities on global content platforms and provide insights and recommendations for improving the effectiveness of various marketing activities.
• Conduct specialized research based on channels, platforms, Key Opinion Leaders (KOLs), etc., and provide valuable insights to support product design, iteration, and release.
• Enhance brand content infrastructure, assist in building a data metric system, create regular summaries of daily data monitoring dashboards, and propose solutions and recommendations for anomalies.
  

What We Are Looking For:

• Passion for gaming with a good understanding of the global gaming market, ability to provide market hypotheses and validate them based on user feedback, and insight into market trends.
• Highly data-sensitive, with strong logical and structured thinking, self-driven, and excellent communication skills.
• More than 3 years of relevant work experience in data analysis, proficient in using data analysis and statistical tools such as SQL, Excel, Python, etc.

We are an equal opportunity employer that believes diverse backgrounds are key to bringing our concepts to life. If you're looking to play a key role in creating the best immersive virtual world experience for our users, we invite you to join our team.

Responsibilities

• Handle Requirements Analysis

• Actively making FAQs refinement, recommend CSOs training needs based on customer experience.

Requirements

• Possess a recognised Degree relevant in the service industry

• At least 3 years of relevant experience in contact centre industry including data/trend prediction & analysis, self-help migration.

Licence No: 12C6060

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Internal Code: A24032

What will you do?

• Elicit, analyse, and document business and information needs which can be supported by the proposed platform as user stories.
• Develop project plans, including defining project scope, goals, and deliverables.
• Develop a prototype or perform data analysis in support of the business needs using any digital means available, such as Python, R and Tableau
• Engage with stakeholders to ensure alignment on project objectives and progress.
• Perform continuous iteration as required, ensuring that project deliverables meet quality standards and adhere to project requirements.

What are we looking for?

• At least one year of experience in data science, AI, business analytics, statistics or/and data discovery and modelling.
• A customer-oriented mindset, with strong analytical and critical thinking skills.
• Experience in developing prototypes of digital systems using low code platforms, visual mock-ups, wireframe.
• Able to perform primary and secondary research to inform the design of a product, process or service journey by understanding user behaviours, needs and goals.
• IT product management skills will be an added advantage.
• Able to effectively facilitate and collaborate with stakeholders.
• A team player who can work independently & in multiple teams
• Self-motivated and resourceful & keen interest in the latest technologies.
• Strong analytical, conceptualisation and problem-solving skills will be an added advantage.
• Strong verbal and written communication skills in stakeholders’ engagement will be an advantage.

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Technical Business Analyst, AVP

Our client which is a leading corporate bank in Singapore is looking for a versatile Technical Business Analyst to join their digital team, this role is pivotal in collaborating with various business units to define requirements for banking applications, develop effective solutions, and ensure seamless resolution of system issues on a day-to-day basis.

Responsibilities:

• Engage with diverse stakeholders to comprehend their needs and processes, translating them into comprehensive requirement specifications.
• Oversee the entire solution lifecycle encompassing solution development, unit testing, facilitating user acceptance testing (UAT), validating outcomes, and executing smooth production implementations.
• Liaise with Head Office and/or vendors on projects and issues as necessary to ensure effective coordination.
• Offer ongoing application support to users, addressing their day-to-day operational queries and concerns.
• Drive system enhancements, execute code changes, and ensure timely and seamless management and implementation of these modifications.

Requirements:

• Bachelor’s degree in Computer Science or equivalent, obtained from a reputable university.
• Minimum of 5 years of proven experience in IT Business Analysis, particularly within the banking or financial services domain
• Preferred technical expertise or hands-on experience in areas such as:

1. .Net Development, including familiarity with ASP.NET and SharePoint development.
2. Python Development, with expertise in at least one popular Python framework

• Fluency in both English and Chinese is required, with strong proficiency in verbal and written communication in Chinese, as a significant portion of correspondence with Chinese-speaking stakeholders
• Demonstrates a highly positive attitude, self-driven mindset, and excels in high-pressure environments with strict deadlines.
• Possesses strong organizational skills, meticulous attention to detail, and the ability to work both independently and collaboratively within a team.

Office Location: Singapore, Central

Interested candidates kindly forward your CV to [email protected] (Wei Liyuan (Lilian), Reg No:R23112842). Feel free to forward this great opportunity to someone who would be a great fit for this role.

All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.

PeopleSearch Pte Ltd

EA License No: 16S8057

Job description & Responsibilities :

Responsibilities:

· Proactively work with business (research analysts, quantitative strategist, end-users, etc.), understand business requirements to enhance our investment and research data solutions and strategies.

· Contribute, influence, and review the design of data solutions to ensure they meet both business and operational needs.

· Conduct requirement workshop with business and/ or users and analyze requirements holistically to enhance our investment and research data solutions and strategies.

· Plan, develop testing strategies and execute end-to-end user acceptance testing of system and data changes in data solutions.

· Set up, improve and streamline new or existing data operations process through analyzing systems operations data (SLAs, customer satisfaction, delivery quality, team efficiency etc.) for continuous improvements.

· Monitor, analyze, investigate, and resolve day-to-day operational incidents and provide advisory to users.

· Design quality metrics and monitor quality of enterprise datasets.

· Manage and maintain strong data provider relationship to ensure continuous support and knowledge for existing and future data needs.

· Possess a degree in Computer Science/Information Technology or related fields from recognized tertiary institution.

· 3 to 8 years of experience in data management, data analysis, user/business requirements analysis and enhancement, data analytics and visualization. Preferably within investment and banking industry.

· Good understanding of the principles, key controls, and processes relating to data management, as well as data modelling and data integration.

· Good at working with details and is meticulous for operations.

· Experience working with business intelligence/data visualization tool using Tableau and PowerBI.

· Familiarity with data warehouse, data models, data management tools, and data extraction such as SQL, Tableau, Python or R is preferred.

· Knowledge of using formulas/macros in Excel is advantageous.

· Experience in economics/finance related courses is preferred.

· Excellent written and verbal communication skills.

· Strong interpersonal skill to interact with diverse stakeholders.

· Agile, fast learner and able to adapt to change.

· Good team player, with strong analytical skill and enjoy complex problem solving.

· Experience with the Systems Development Life Cycle (SDLC) implementation methodology and/or Agile methodologies like Scrum and Kanban.

SKILLS: Python, SQL, R, Tableau, ITIL, reactjs

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

At Klook, we love creating moments of joy. Our platform connects people around the world with experiences that bring a smile to their faces, at a touch of a button. We are a global team of diverse Klookers who push boundaries every day, learn fast with feedback and take ownership to drive the change we want to see. Together, we help each other make the world a more joyful place. Up for the challenge? Join us today!

What you’ll do:​

• Partner with non-technical stakeholders to understand their analytical needs, help confirm data metrics and build data frame by asking the right questions, document and prioritize requirements
• Design, write and support extract, transform, and load (ETL) processes of user tracking data (e.g. customer lifecycle, segmentation and migration), deliver insightful data findings for business success
• Interpret results using a variety of techniques, ranging from simple data aggregation via statistical analysis to complex data mining
• Support gathering of additional data for ad-hoc analysis as needed
• Recommend different ways to constantly improve data reliability, efficiency, and quality

What you’ll need:

• BS/MS or higher degree in mathematics, computer science or other technical/quantitative discipline
• Proficient with database management and analytic tools and languages supporting data analysis and reporting - SQL, Python, R, and Excel
• Experience with BI tools such as Tableau / Power BI
• Excellent verbal and written communication skills, including the ability to communicate complex data findings in a structured and clear manner to a non-technical audience
• Self-starter and entrepreneurial spirit with hands-on approach towards business

Job Responsibilities:

Actively making FAQs refinement, recommend CSOs training needs based on customer experience.

Job Requirements:

Possess a recognised Degree relevant in the service industry.

Have at least 3 years of relevant experience in contact centre industry including data/trend prediction & analysis, self-help migration.

1 - Customer Technical Support (P2 - Intermediate)

2 - English (A1 - Elementary)

Next Step:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume or email at [email protected]
• All shortlisted candidates will be contacted.

Saghana Sithara | Registration Number: R1550224

Our client a University in Singapore is looking to hire Analyst Programmer.

Responsibilities:

The Analyst Programmer shall be technically proficient and with minimal 2-years of experience in the following areas: 

•  Microsoft Visual Studio 2008 & 2015 Development Environment 
•  Developing applications, web-services, and reusable components using Microsoft ASP. Net with C# 
•  Strong knowledge in developing Oracle stored procedures 
•  Developing reports using SQL Reporting Services 
• Developing AJAX components 
•  Experience with Oracle RDBMS v10g and above 
• Minimum 1 years of experience developing web applications with Oracle PL/SQL 
•  Proficient in HTML, CSS and JavaScript 
• Experience with rich-client/AJAX JavaScript framework such as AngularJS, jQuery, Bootstrap. 

• Minimum 2 years of experience.
• Minimum 6 months experience in developing web applications with Out Systems 

Job Description

• Industry/ Organization Type: IT / Software
• Position Title: Data Center Engineer
• Working Location: Boon Lay
• Working Hours: 5 days, Mon – Fri (Morning Shift 6 AM – 2 PM / Afternoon Shift 2 PM – 10 PM)
• Salary Package: Basic Salary up to $5,000 + AWS + Bonus
• Duration: Permanent Role

Key Responsibilities

• Perform periodic walk-through, validation of equipment status, amber lights check, etc.
• Review work order requests in the queue and respond to semi-routine work orders by adhering to commitment times.
• Escalate and expedite orders to appropriate teams upon standard operating procedures.
• Rack and stack semi-routine customer equipment tickets.
• Support datacenter standard operating cross-connect work order requests.
• Support standard operating testing and standard operating installations of customer assets.
• Support standard operating procedures of layer 1 cross-connect certification testing.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Diploma / Degree in IT/Computer Science, or related field.
• Minimum 1 year of IT experience or equivalent.
• Prior working experience in a Data Center, Network or Server environment would be an added advantage.
• Must be comfortable with shift rotation.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66104 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Responsibilities:

• Use programming languages such as R, Python, and MS Excel VBA to perform in-depth data analysis and create automated data processing solutions.
• Expertise in managing and querying databases with SQL and Google BigQuery, ensuring data is accurate and readily available for analysis.
• Design and develop dynamic data visualizations and dashboards using Data Studio,Tableau, and SAS VA to effectively communicate data insights.
• Apply statistical and machine learning techniques, such as hypothesis testing, regression models, and cluster modelling, to analyse and predict financial trends.
• Collaborate with various teams to embed data-driven decision-making into the product development process, enhancing the functionality and market fit of our offerings.
• Lead analytical projects focused on improving the security and operational efficiency of financial transactions in the digital landscape.

Requirements:

• Master of Science degree with a strong emphasis on data analytics, equipped with a solid understanding of statistical analysis, data visualization, and machine learning principles.
• A minimum of 5 years of professional experience in data analysis or a related field, showcasing a proven ability to leverage data in driving strategic business decisions.
• Skilled in the use of programming languages (R, Python, MS Excel VBA), database technologies (SQL, Google BigQuery), and data visualization tools (Data Studio, Tableau, SAS VA).
• Experienced in the application of statistical and machine learning techniques to real-world challenges.
• Displays a strong interest in the digital finance sector, with an analytical mindset geared towards understanding and innovating within the space of emerging financial technologies.

Please submit your resume via APPLY NOW

We regret to inform that only shortlisted candidates will be notified.

EA License No. 01C4394

REG No :R1105286 (Ngiam Xinyi)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Job Description:

Microsoft 365 - Assess current systems to identify opportunities for replacing them with M365 solutions. Propose the solution and perform the system replacement (for simple or straightforward solutions). Analyze users' problem statements and use cases, recommending M365 solutions to address the problem statements or use cases. Offer advisory services to Singapore Health employees, promoting the efficient use of M365 tools and applications. Run weekly M365 User Advisory Clinics. Actively identify opportunities for streamlined processes and automation using M365 tools. Conduct M365 design thinking workshops to enhance user proficiency in M365 tools. Serve as the primary point of contact for inquiries on the use of M365 products and educate users on best practices of M365. Organize and facilitate knowledge-sharing sessions and user communities to encourage peer-to-peer learning. Assist in the development of simple solutions within the M365 environment as needed.

Additional Job Details: 1) Microsoft 365 Sharepoint Online Developement.

Primary Skill- Microsoft 365 Sharepoint Online Developement.

Your role

Do you have a knack for technology and interested in improving existing processes? Are you at your best when supporting others? Are you passionate about IT process automation using cutting edge tooling platforms? Have you supported large scale production systems?

We’re looking for a tech support analyst to:

• provide technical support for business users on a variety of technology issues.
• support and monitor various business/IT applications, batch jobs and infrastructure components as part of an application support team providing coverage from multiple regions.
• continually drive improvement to our service offering using data driven analytics, emphasizing opportunities for automation and robotics.
• coordinate with multiple and varied teams to participate in special events such as disaster recovery tests, infrastructure change weekends, Data Centre maintenance, and special event days.
• ensure supportability and quality are maintained with the introduction of production changes.

Your team

You’ll be working for Application Support & Reliability AM in Singapore. We are aligned to the Asset Management (AM) business and are responsible for providing production support in a 24x7 follow-the-sun model, utilizing hubs in Singapore, India, Poland, and the US. We have responsibilities for supporting all AM business applications from front to back office, client reporting, trade-lifecycle, etc. We offer excellent learning and career development opportunities, including internal mobility.

Your expertise

• ideally 3+ years of hands-on experience with support background across multiple operating systems
• working knowledge of software tools or platforms such as Microsoft Azure, Autosys, BigPanda, and IPcenter
• good knowledge of Windows Server, Linux, scripting (SQL, PowerShell, Python), relational databases (Oracle/Sybase/MSSQL/PostgreSQL)
• ability to solve complex issues, good at problem statement analysis and solution design thinking
• track record of influencing senior IT stakeholders and business partners

Job Description

• Gather and analyse user requirements and translate them into application specifications.
• Analyse, design, test, implement, and maintain application systems or web-based applications.

Qualification

• Minimum 5 years of experience in systems analysis, design (include database design), development, implementation, and quality assurance.
• Good communication, strong analytical, problem-solving skills.

Job Description

• Gather and analyse user requirements and translate them into application specifications.
• Design, develop, test, implement, and maintain application systems or web-based applications.

Qualification

• Minimum 3 years of experience in application development, programming, and systems support.
• Good communication, strong analytical, problem-solving skills.