Total 105 Senior Executive contracts specialist job vacancies in Information Technology category in Singapore

• Oversee the installation, configuration, and upkeep of computer hardware, networks, and systems.
• Provide technical assistance and resolve issues related to hardware, software, network connectivity, and printers for end-users.
• Collaborate with users and IT vendors to deliver IT services and solutions effectively.
• Manage and implement data protection protocols and cybersecurity measures, ensuring robust security configurations and regular maintenance.
• Assist in the acquisition, procurement, and documentation of IT assets.
• Offer support for IT infrastructure, including system setup, software upgrades, and the installation of system patches.
• Configure and manage Microsoft 365 services like Exchange, SharePoint, and OneDrive, including user setup, licensing, and essential functions.
• Apply and maintain Microsoft 365 security policies and tools, such as Entra ID, Intune, Purview, Cloud Defender, and Multi-Factor Authentication (MFA).
• Hands-on experience managing Microsoft Windows environments, providing troubleshooting and email support.
• Perform other tasks as delegated by management.

Job Requirements:

• Min Diploma in Computer Science or relevant Degree qualification in a related discipline
• Strong working experience with Microsoft 365 administration
• 4 years of relevant working experience

Check out Aber Care Website for more details.

Interested applicants please email your detailed resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504|

Be the difference

If making a difference matters to you, then you matter to us.

We're looking for a Senior Technology Sales Support Specialist for Enablon software portfolio. You'll report to Associate Director, Solutions Consultants.

Enablon is a global leading provider of integrated software solutions for Risk & Compliance, Engineering & Operations, and EHSQ & Sustainability. Find more at https://www.wolterskluwer.com/en/solutions/enablon

This is a Permanent Full-Time position, to be based in Shenton Way, Singapore (hybrid working arrangements, working from home 2-3 days per week). #LI-Hybrid

About the Role

As a Senior Technology Sales Support Specialist you will be responsible for developing a solid understanding of the Enablon software platform functionality, in the field of Risk, Health and Safety, Control of Work, ESG, Quality and Process Safety. You will be part of the sales team building and presenting our solutions to ensure successful sales completion for existing and potential customers and responding to functional and technical requirements. In this role, you will also be capturing requirements to enhance our product Road Map and fuel product innovation.

• Consult and discover with existing and potential clients to understand their specific needs, challenges and industry issues that they face before providing specific solutions using the Enablon platform.
• Build a solution-oriented presentation based your expertise but as well on analysis and understanding of the customer problematic and needs/ build a technical solution based on the company portfolio.
• Work with EAM to prepare the presentation deck and deliver demonstration presentations to customers, both remotely and on site for, often, large audiences focused on areas of interest and solving challenges raised in discovery sessions
• Deliver Proofs of Concepts by applying solution functionalities using client’s sample data
• Preparing proposals and answer questions and requirements found in Request for Information/Proposal (RFI/RFP) documents tailoring responses based on information uncovered during discovery
• Prepare personalized demonstration platforms with relevant information for each existing/prospective customer
• Prepare individualized scoping document mapping prospective customer needs to Enablon products
• Serve as technical and functional expert for solutions
• Bridge the gap between our products and our customers’ needs (Product SME)
• Gather and document existing/prospective customer needs/gaps/new features for potential product enhancements
• Work closely/ regularly with professional services team to analyse requirements and determine product implementation strategies
• Attend and represent Enablon at various industry events such as conferences
• Continually learn new versions and features of the software as the product grows and enhances.

About You

• Bachelor’s degree from an accredited university OR minimum of three years as a Pre-Sales Consultant in a Software/SaaS firm
• Expertise in EHSQ, ESG or GRC domain topics.
• Knowledge of Process Safety would be beneficial.
• Fluent in English.
• Previous experience in a Pre-Sales role at a Software/SaaS firm delivering Demonstrations, POCs and participating in the sales cycle is a plus, along with any experience in Corporate Visions’ methodologies.
• Open to candidates that are interested in a Pre-Sales role with client facing Professional Services experience

About Us

Wolters Kluwer reported 2023 annual revenues of €5.58 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 22,000 people worldwide. The company is headquartered in Alphen aan den Rijn, the Netherlands. Wolters Kluwer shares are listed on Euronext Amsterdam (WKL) and are included in the AEX and Euronext 100 indices.

For more information about our solutions and organization, visit www.wolterskluwer.com.

Equal Opportunity Employer

Wolters Kluwer and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected status.

Job Responsibilities

• Responds to Attractions recovery and repair of Ride & Show mechanical, electrical, hydraulic, and pneumatic equipment in USS (Universal Studios Singapore).
• Troubleshoots failed components using basic test equipment, schematics/prints and specialized tools, equipment and resources.
• Report to Team Lead during reset of Ride & Show system to ensure safe operation.
• Support Attractions Operation team on the safe evacuation of guests from Ride vehicles during downtime.
• Operate company forklift or specialised vehicle such as high-reach boom lifts when required for recovery of Rides and Shows (Training will be provided by company.)
• Operate equipment and tools safely in accordance with general handling practices and Safe Work Procedures.
• Logs completion of inspections, corrective action and/or repairs made and listing of applicable parts used.
• Generate the required Work Orders for repair work performed.

Job Requirements

• Diploma in Mechanical/Electrical/Mechatronic Engineering or related field of studies.
• 3-5 Years experience in troubleshooting and repair of basic to moderately complex systems which include - electrical/PLC controls, electro-mechanical devices, hydraulic, pneumatic, and mechanical equipment will be an advantage.
• Ability to troubleshoot electromechanical problems and use good judgment in high pressure situations.
• Able to work at height.
• Able to perform 12 hours shift work, permanent day and weekends/public holidays.

• Demonstrate good experience and technical proficiency in security centric networks and infrastructure solutions with strong knowledge in managing large enterprise environments.
• May required to function as project manager or technical lead with the responsibility to review and manage the project deliverable and coordinate with internal teams, partners/vendors and key stakeholders.
• Must be able to gather business and/or application requirements on the network infrastructure to plan, design and implement technical solutions in accordance with the specifications & service levels.
• Review existing IT infrastructure and recommend new technology to ensure operational requirements are met and aligned with existing IT policies and governance.
• Responsible for the proper planning, communication and coordination with external vendors to ensure they deliver the required SLA for smooth delivery of various systems and applications.
• Prepare and present regular project reports and documentations. Ensure that the project status and progress are communicated across to all stakeholders, members and contributors in a meaningful manner.
• Provide expertise to regional teams on security and network infrastructure domain.

Qualification:

• Diploma/ Degree in Information Technology, Computer Science and equivalent.
• More than 8 years of experience supporting network infrastructure in a large organization with project management experience.
• Demonstrate project management skills and strong leadership, capable of managing large scale projects.
• Practical skills and experience in network equipment such as LAN Switches, WAN Routers, Wireless Controllers, Access Points, Load Balancers and Firewalls in a multi-vendor environment such as Cisco, Checkpoint, Fortigate, F5, Juniper Networks, Palo Alto, Bluecoat, etc.
• Experience in designing and implementing high-availability, multi-layer datacenter networks.
• Good knowledge in next-gen firewalls and intrusion detection systems platforms and network monitoring and management solutions.
• Knowledge of security and vulnerability based approach to security hardening.
• Experience with software-defined network/data center would be advantageous.
• Possess strong verbal, written communication skills and presentation skills.
• Prior working experience as an IT professional in banking or financial institution is an advantage.
• Industry certifications such as CCNA/ CCNP, CCSA, JNCIA/JNCIP/JNCIE, and PCNSE will be an added advantage.

For more information, please visit to www.gmprecruit.com and search for Job Reference: 17355
We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Tang Lee Ling | Registration No: R1106845

Job Description

• Perform preventive and corrective maintenance of USS Ride and Show mechanical, electrical, hydraulic, and pneumatic equipment. Include Attractions equipment in Adventure Cove Water Theme Park.
• Logs completion of maintenance inspections, corrective action and/or repairs made using maintenance system.
• Perform troubleshooting and recovery of Ride and Show related faults.
• Any other related work as assigned.

Job Requirements

• Nitec/Higher Nitec/Diploma in Mechanical/Mechatronic/Electrical Engineering or related field of studies.
• 2-3 years in equipment maintenance preferred. Candidates with no prior experience but with a keen interest in developing their technical skills will be considered.
• Ability to read and interpret maintenance manual to carry out work assignment.
• Able to perform shift work (day or night) and weekends/public holidays.
• Able to work at height.
• Basic computer skills (MS office).
• Prior experience in attractions (include Water Theme Park) maintenance will be an advantage.

Key Responsibilities:

• Maintain, and repair all audio, visual, and lighting (AVL) systems and associated parts.
• Perform AVL systems testing and troubleshooting technical issues.
• Plan and execute maintenance and improvement works.
• Onsite troubleshooting and preparing technical findings and reports for management review
• Monitor spare inventory and recommend replacement quantity

Requirements:

• Nitec/ Diploma in Audio/ Lighting/ Electrical Engineering or related field of studies
• 1-2 years of hands-on experience in show-entertainment devices Audio-Visual/ Video and Lighting technologies, preferably with AVLC system integration experience. Candidates with no prior experience but with a keen interest in developing their technical skills will be considered.
• Knowledge in show controller such as Medialon, and Alcorn Mcbride. QSYS DSPs & Lighting controllers, its peripherals, and multiple types of Audio and Video configurations/ devices would be an advantage.
• Know-how in PC/ Server troubleshooting and Networking and some knowledge in PLC would be an advantage.
• Basic computer skills (MS office)
• Ability to perform shift work (day or night) and weekends/public holidays and work-at-heights

The exceptional EY experience. It's yours to build.

At EY, you will have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we are counting on your unique voice and perspective to help EY become even better too.

We will support you with career-long training and coaching to develop your skills and enhance performance. You will be working with the best of the best in a collaborative environment. So, whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

The Opportunity

As a Cloud Specialist, you will be responsible for designing, implementing, and maintaining cloud solutions that align with our business objectives. You will work closely with cross-functional teams to ensure the scalability, security, and reliability of our cloud infrastructure. Your primary responsibilities will include:

Responsibilities

• Design and architect cloud solutions based on business requirements, ensuring scalability, reliability, and cost-effectiveness.
• Automate cloud operations, develop infrastructure automation scripts and participates in the continuous improvement of cloud solutions.
• Participate in the specification, setup and run Proof of Concepts and demonstrations of cloud solutions
• Administer and maintain servers across virtual platforms.
• Plan and execute the migration of on-premises applications and workloads to cloud environments, such as AWS, Azure, or Google Cloud Platform.
• Implement security best practices and ensure compliance with industry regulations and company policies.
• Maintain detailed documentation of cloud architectures, configurations, and procedures.

What we look for

• You have an agile, growth-oriented mindset. What you know matters. But the right mindset is just as important in determining success. We’re looking for people who are innovative, can work in an agile way and keep pace with a rapidly changing world.
• You are curious and purpose driven. We’re looking for people who see opportunities instead of challenges, who ask better questions to seek better answers that build a better working world.
• You are inclusive. We’re looking for people who seek out and embrace diverse perspectives, who value differences, and team inclusively to build safety and trust.

Qualifications:

• At least a bachelor's degree in computer science, information technology, programming & systems analysis, Science (Computer Studies) or a related field (or equivalent work experience).
• Proven experience in designing, implementing, and managing cloud solutions (AWS, Azure, or GCP).
• Strong understanding of cloud architecture principles, including IaaS, PaaS, and SaaS.
• Experience with Infrastructure as Code (IaC) tools and automation.
• Knowledge of security best practices and cloud security services.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and teamwork skills.
• Relevant certifications (e.g., AWS Certified Solutions Architect, Azure Solutions Architect) are a plus.A Degree in one of the following: Accountancy, Business, Marketing, Computer Science, Computer Engineering, Analytics, Information Technology or equivalent
• At least 3 years of experience in a relevant industry or consulting role. Management consulting experience gained through a Big 4 or boutique consulting firm is highly desirable
• Experienced in engaging and managing a variety of stakeholders
• Prior experience of leading team for projects and pursuits
• Excellent written, communication, and presentation skills in English (additional local language skills are considered an asset)

What working at EY offers

EY offers a competitive remuneration package where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Join us and build an exceptional experience for yourself, and a better working world for all.

If you can demonstrate that you meet the criteria above, apply now.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gyEX-PSt

• Exposure to latest technologies
• Concrete project timeline

About the company
Our Client is a market leader within their industry. They have a well-established presence of more than 30 years. With rapid expansion plan, they are now looking for a Senior Network Engineer (LAN , WAN & firewall) to join their team.

About the job

Reporting to the Manager based out of asia, your role involves:

Supporting/troubleshooting and implementation of Cisco network devices (Routers, Switches, Firewall and etc) devices across Asia

Monitoring network performance, handling upgrades and network optimisation

Handling and ensuring network related service requests for are responded

Establishing service level management practices to ensure that the level of service from external service providers are defined and being adhered to

Skills and experience required
As a successful applicant, you will have at least 7 years of experience in Cisco network routers and switches.

Exposure to firewall will be of added advantage.

Whats on offer
This is an excellent opportunity to join a leading end user environment with exposure to latest technology. You will get the opportunity to participate in high value projects across APAC.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gyEX-PSt (EA: 94C3609/ R1219669)

• Conduct testing for new product/ software prior launching
• Provide repair, service and customer support during onsite visit
• Configuration of smart product setup
• Work independently to diagnose and troubleshoot any issues
• Record and update test report/ service report on a timely manner
• In-house repair and maintenance of PRISM+ product
• Support warehouse disposal activity
• Managing and leading a team of technicians in their daily activities
• Liaising with engineers to solve any technical fault
• Other duties as assigned

ABOUT THE NATIONAL INSTITUTE OF EDUCATION (NIE)

The National Institute of Education (NIE), Singapore, is Singapore’s national teacher education institute, and we are proud to be an integral part of the nation’s education service. We play a key role in the preparation of teachers and in the provision of teacher professional and school leadership development programmes. We are committed to our vision of being An Institute of Distinction: Leading the Future of Education, and our mission to Inspire Learning, Transform Teaching and Advance Research. Read more about NIE here.

The National Institute of Education (NIE) invites applications for a Senior Technical Specialist in Information Technology (IT) in the Learning Sciences & Assessment (LSA) Department. This role will provide you with the experience and opportunity to work in a dynamic department with faculty members, staff and students of NIE/NTU.

Job Description

We seek a highly organized and proactive Senior Technical Specialist in IT. The successful candidate will play a crucial role in leading and managing IT operations of the LSA department along with other Technical Specialist in the department and in collaboration with ACIS, NIE’s main IT department.

Key Responsibilities

• IT laboratories management: Lead and perform maintenance and upgrading (when necessary) of department’s IT assets (approximately 100 computers and 10 commercial applications).
• IT budgeting and purchases: Propose and monitor department’s IT-related budget.
• IT laboratories support: Provide classroom support to instructors in use of IT assets and educational technology applications.
• Emerging technologies support: Provide support for emerging technologies such as artificial intelligence for education.
• Curriculum support: Support course coordinators in e-learning contents management including AI/machine learning-related course materials.
• System administration: Manage and maintain department’s virtual servers in collaboration with ACIS, NIE’s main IT office.
• Web applications: Manage and maintain department’s web applications in collaboration with ACIS, NIE’s main IT department.
• Student research administration: Manage and archive department’s students research data.

Requirements

• A University degree in Information Technology or related field.
• Minimum of 2 years IT operations or development experience.
• Knowledge or experience in AI/machine learning and programming (Javascript, Python, etc.) strongly preferred.
• Ability to work independently and proactively.
• Ability to maintain confidentiality.
• This role requires overtime support for evening classes. We are seeking a candidate who is flexible and can adapt to varying schedules as needed.

Application

We regret that only shortlisted candidates will be notified.

Other Information

NIE staff can take chartered buses at their own expense from or near their homes to the NIE campus. This is subject to availability of seats.

We are looking for a Senior Technical Support Specialist with excellent communication and diagnostic skills.

As a senior technical support specialist, you will be required to lead a team of technicians to perform thorough product testing and evaluation, providing technical support and advisory to consumers and businesses in regards to any technical product enquiries.

Responsibilities:

• Conduct testing for new product/ software prior launching
• Provide repair, service and customer support during onsite visit
• Configuration of smart product setup
• Work independently to diagnose and troubleshoot any issues
• Record and update test report/ service report on a timely manner
• In-house repair and maintenance of PRISM+ product
• Support warehouse disposal activity
• Managing and leading a team of technicians in their daily activities
• Liaising with engineers to solve any technical fault
• Other duties as assigned

• Min 3 years of working experience as an onsite Technician or relevant experience working with smart home appliances product
• Singapore Class 3 driving license
• Willingness to perform overtime work when required
• Possess at least Primary/Secondary School/"O" Level, Professional Certificate/NITEC, Diploma/Advanced/Higher/Graduate Diploma in IT, Electronics or equivalent.

Overview

Are you insatiably curious, deeply passionate about the realm of digital applications and innovation, and ready to tackle complex challenges in a dynamic environment? If so, we invite you to join our team as a Technology Specialist in Digital Application & Innovation at Microsoft.

Digital Application & Innovation is a growth opportunity for Microsoft Azure, as well as its partners and customers. It includes a rich portfolio of products including Managed/PaaS services on the Azure Platform, GitHub, and Visual Studio. These technologies empower developers to build, deploy, and manage applications in a cloud-native way.

As a Microsoft Technology Specialist, you will own and win the technical decision of customers. By demonstrating the value of Microsoft’s cloud services, you will help organizations trust Azure for their workloads, tools, and data. As a Technology Specialist in Digital Application & Innovation, you’ll be at the forefront of cloud-native architecture. This means designing systems that fully leverage the unique capabilities of the cloud, such as scalability, automation, and cost efficiency. You will work within a virtual team of technical, partner and consulting resources to help educate your customers at a technical level, demonstrate, and prove our solutions, and win the technical decision. Being part of this team will allow you to maintain and develop your deep technical expertise across Microsoft and non-Microsoft cloud-based technologies such as Containers, DevOps, Software Development Lifecycle etc.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Own technical discussions with customers leveraging processes and tools, demos and programs; using consultative sales methodology and technical expertise to influence customer vision; establish rules of engagement for extended teams. Support the creation of new pipelines in the account team by identifying new opportunities.
• Build technology strategy by mapping the agreed customer business outcomes into an appropriate Azure technology framework, resolving concerns, preventing and removing technical blockers, and translating technology complexity into business impact. Work with the customer, account team, and partners to drive and support the customer’s AI transformation inclusive of AI Applications and data foundation.
• Design the solution using your technical knowledge, architect skills and consulting skills to win a customer’s technical decision and meet the customer’s needs; drive Pilots/Proof of Concepts (PoC) to create momentum for Minimum Viable Product (MVP), infusing AI technologies where appropriate and being technically proficient to do Proof of Concepts (PoC) with hands-on-skills.
• Scale through partner by engaging in partner sell-with scenarios to carry out technical engagement activities, facilitating and managing partner resources and processes for Pilot/Proof of Concepts (PoC)/Minimum Viable Product (MVP).
• Be the Trusted advisor and be proactive to find and understand customers’ pain points and design and offer the technical solution that aligns with the business case.
• Be the Voice of Customer to share insights and best practices, connect with Engineering team and Global Black Belts to remove key blockers and drive product improvements.
• Maintain and grow expertise in developer tools, cloud native architecture and technologies, keeping up to date with market trends and competitive insights.

Qualifications

• 10+ years technical pre-sales or technical consulting experienceOR Bachelor's Degree in Computer Science, Information Technology, or related field AND 6+ years technical pre-sales or technical consulting experience OR Master's Degree in Computer Science, Information Technology, or related field AND 4+ years technical pre-sales or technical consulting experience OR equivalent experience
• Certification in relevant technologies or disciplines (e.g., Office 365, Power BI, Azure Architect and Development exams, Cloud Platform Technologies, Information Security, Architecture)

#MCAPSRegionsASEAN

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Overview

As a Business Applications Technology Sales Professional, you are a master of the CRM & Low Code worlds, bringing life to the amazing AI-powered vision of Microsoft in this space. While there is plenty of competition on standalone CRM providers, there is no one who has to completeness of vision that Microsoft does and your role as a TSP is to partner closesly with Solution Sellers, Account Executives and key partners to bring that vision to life for our customers.

Identifies and engages with customer technical decision makers, while engaging sales team and delivering/driving sales strategy. Leverages customer context, portfolio expertise, and deep technical or industry knowledge to build credibility with customers. Leads and ensures complex technical wins. Leverages knowledge of resources and engages product and support teams to remediate escalated technical blockers. Scales wins through partner in a sell-with environment by promoting the partner within the Microsoft ecosystem. Acts as a subject matter expert on a particular competition. Develops strategic cross-workload/subsidiary and account-level responses to specific market threats. Represents the customer by acting as a role model for leveraging various internal resources.

Works with local marketing teams to provide feedback on corporate domain messages. Monitors, analyses, and provides input on proactive action plans. Applies, customizes, and guides colleagues to use existing demonstration assets. Adapts and extends architecture patterns to accommodate complex customer requirements. Applies and adapts sales methodologies to guide customers through digital transformation an advisor and innovator. Builds readiness plans for peers and proactively identifies gaps and new opportunities for learning. Oversees group training, one-to-many events with subject matter expertise across Microsoft solution areas/products. Acts as a thought leader on internal and external tech community posts.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Technical Leadership

• Leads and/oversees group training or one-to-many events (e.g., workshops, Webinars) to present and educate customers, partners, and colleagues with subject matter expertise across Microsoft solution areas/products. Builds readiness plans for peers and proactively identifies gaps and new opportunities for learning; identifies connections across platforms/workloads to promote collaborative learning. Monitors, responds to, and acts as a thought leader on internal and external tech community posts, establishes and leads vibrant tech communities, including community calls, sessions, hackathon, etc. and acts as a mentor to the community.

Solution Design and Proof

• Applies and adapts sales methodologies (e.g., catalyst, challenger sales) to guide customers through digital transformation as a trusted advisor across solution areas and uses innovation to challenge solutions against changing technology (e.g., Power Apps).
• Adapts and extends architecture patterns across technologies/solution areas to accommodate complex customer requirements and drive integration solutions for industry flavor; delivers assets that can be leveraged by others in the business.
• Applies, customizes, and guides colleagues to use existing demonstration assets; demonstrates and oversees demonstrations (e.g., architectural design sessions [ADS], proof of concept [POC] sessions, pilots, hackathons) of solutions and position solutions against competitors; leverages partner/customer teams as needed to prove capabilities and programmatic framework for re-use by the business. Leads the review of partner demonstrations and supports partners to ensure alignment with Microsoft standards.

Build Strategy

• Acts as the voice of the customer (VOC) by acting as a role model for leveraging various internal resources (e.g., OneList, End Customer Investment Funds [ECIFs]) and mentoring peers on best practices around internal resource usage; participates in Microsoft centric operations and cadences to align with customers as needed; acts as a go-to resource for customer success.
• Proactively develops strategic cross-workload/subsidiary and account-level responses to specific market threats by identifying market patterns and delivering feedback to business group on industry trends and needs.
• Works with local marketing teams to provide feedback on corporate domain messages; works with account teams to tailor and drive the win plans to audience for the local markets using knowledge of Microsoft offerings, their context in the competitive landscape, and broader market trends.
• Builds competitive knowledge, documents compete patterns across solution areas, and shares within the community to drive change and escalations for competitive selling strategies; acts as a subject matter expert on a particular competition; delivers competitive knowledge back to product and engineering teams.
• Monitors, analyzes, and provides input on proactive action plans to promote customer usage of key/prioritized Microsoft solutions/products that support customer’s business outcomes; identifies opportunities to promote usage.

Scale Customer Engagements

• Leads and ensures complex technical wins (e.g., cross-workload, cross-team, cross-geo, subsidiary-level impact) by establishing rules of engagement (e.g., role boundaries, handoff strategies), coaching others (e.g., technical sellers, account teams), leveraging knowledge of processes (e.g., Managed Service Provider [MSP], co-sell partners), tools, and programs (e.g., FastTrack, End Customer Investment Funds [ECIFs]); ensures and drives alignment of Microsoft technologies with future sector standards and requirements by working with industry boards and driving customer case studies and references. Identifies and engages with customer technical decision makers proactively while engaging sales team and delivering/driving sales strategy.
• Uses knowledge of customer context and deep technical, domain, cross-solution, and market/industry knowledge and experience to build credibility with customers individually or at scale.
• Leverages knowledge of resources (e.g., roles, Microsoft Technology Center [MTC], demo sites, virtual sites) and proactively engages product and support teams to remediate escalated technical blockers by conveying impact and anticipating and addressing future potential blockers based on needs.4

Scale Through Partners

• Scales wins through partner in a sell-with environment by promoting the partner within the Microsoft ecosystem (e.g., account teams) and drives the orchestration model for partner engagement at scale.

Qualifications

Required/Minimum Qualifications

• 10+ years of technology-related sales or technical sales experienceOR Bachelor's Degree in Computer Science, Information Technology, Business Administration, or related field AND 5+ years of technology-related sales or account management experience.

Additional or Preferred Qualifications (PQs)

• 7+ years of technology-related sales or technical sales experience in CRM/Low Code spaceOR Bachelor's Degree in Information Technology, or related field AND 6+ years of technology-related sales or account management experience
• OR Master's Degree in Business Administration (i.e., MBA), Information Technology, or related field AND 3+ years of technology-related sales or account management experience.
• CRM applications including Marketing Automation, Sales Automation, Relationship Sales, Customer Service, Field Service and how they translate into business impact and value.
• Expert understanding or 1 to 2 years’ experience selling into one of the following industries: Government , Financial Services, Telco and Healthcare.Broad understanding of commercial cloud offerings, Microsoft’s cloud platform, and/or competitors and related ecosystems.
• Relationship building with C-Suite
• Design Thinking and Solution Envisioning
• Strong presentation, white-boarding, and communication
• Passion and commitment for long-term customer success
• Ability to maintain a high level of productivity, manage multiple competing priorities and work effectively under the pressure of time constraints in a fast-paced, complex, collaborative, and team-oriented environment.
• Organizational agility: able to coordinate stakeholders like Marketing, Engineering, Licensing, Legal, Technical, Executives etc.
• Problem solver and ability to work in rapidly changing environment effectively managing ambiguity.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Location: On-site Client Office (Singapore)

This position requires you to be on-site, Monday - Friday

Salary: Up to 62000 SGD base + 10% performance bonus DOE & Geographic Location

A little bit about us:  

Applied Value Technologies is an early-stage, mission-driven venture revolutionizing the way companies view IT productivity. We help our customers scale with next-generation application services that accelerate user productivity through enhanced automation and a highly personalized user experience. Our goal is to be a trusted partner, collaborating with customers to design and implement user-centric, technology-enabled support solutions at scale. 

About the Role:  

Applied Value Technologies is looking for a People Experiences - Sr Technical Support Specialist to join our Fulfillment team. In this role, you'll play a key part in supporting mission-critical applications for our internal customers, ensuring exceptional technical support, customer service, and timely issue resolution. As part of our Application Support organization, you'll need a versatile skill set to manage a broad range of applications within our client's Commerce Engineering products. We're seeking candidates who are passionate about technology, committed to outstanding customer service, and thrive in a fast-paced environment. Our clients, Fortune 100 technology companies, prioritize scaling their businesses by putting people first, and our team is dedicated to advancing this mission by focusing on customer needs above all else. 

About You:

• Familiar with end-to-end Customer/IT support processes 
• Adjusts easily to new or changing circumstances.
• A collaborative utility player mentality (low ego) with a proactive sense of curiosity
• Focuses on achieving results that promote business success.
• Demonstrate proactive and professional communication skills with all stakeholders and partners
• Maintain a professional, adaptable, and respectful manner
• Provide high quality service to all users  

Responsibilities: 

• Handle and resolve complex customer issues that have been escalated from Level 1/Tier 1 support
• Utilize advanced troubleshooting techniques to diagnose and solve problems.
• Ensure issues are resolved within the agreed service level agreements (SLAs).
• Utilize Service Cloud analytics tools to identify trends, recurring issues, and areas for improvement in the triage process.
• Use Salesforce Service Cloud to track, manage, and resolve customer cases.
• Communicate effectively with IT and business stakeholders to improve on the ground engagement with cross-functional partners
• Maintain accurate and detailed case records, ensuring all interactions and solutions are documented
• Generate and analyze reports to identify trends and areas for improvement
• Provide exceptional customer service and ensure a high level of customer satisfaction.
• Follow up with customers to ensure their issues are fully resolved and gather feedback.
• Work closely with other departments, including Level 3 support, engineering, and product management, to resolve complex issues.
• Escalate unresolved issues to appropriate teams and follow up to ensure timely resolution.
• Participate in regular team meetings and provide feedback on service improvements.
• Stay updated on the latest features and best practices of Salesforce Service Cloud.
• Suggest and implement process improvements to enhance efficiency and customer satisfaction.
• Participate in ongoing training and professional development opportunities.

Your Expertise:

• Bachelors in Information Technology, Business or a related field preferred
• 3-5 years of experience in application support, with a focus on cloud services, HCM recruiting and/or SaaS platforms
• 3+ years in a hands-on application production support role working on triage, troubleshooting, and coordination on HRIS / ATS systems
• Understanding of end-to-end HCM recruiting processes (Workday)
• Proficiency in using Service Cloud, CRM systems, and support ticketing systems
• Experience in other 3rd party CRM tools
• Understanding of cloud computing concepts and architectures and familiarity with APIs, integrations, and common web technologies.
• Knowledge of database management and querying.
• Excellent verbal and written communication skills. Ability to convey complex information clearly and concisely.
• Experience operating with SLAs in a client-facing role in a production environment
• Ability to work effectively as part of a team and collaborate with other departments.
• Highly organized with the ability to manage multiple cases and tasks simultaneously.
• Ability to work in an onsite office setting 100% of the time
• Flexible to work on-call schedule on weekdays and occasionally on weekends

Preferred Qualifications: 

• Experience with case management, automation, and service analytics in Salesforce.
• Intermediate SQL skillset
• Strong familiarity with Workday HCM and Salesforce Service Cloud
• Experience with reporting and metrics
• Strong expertise with rules-based automation, process documentation, and ITSM best practices (ITIL)
• Salesforce Service Cloud Certification
• Workday HCM Certification

We’ve got you covered:

• Competitive salary + performance bonus
• Unlimited paid leave
• 100% employer - paid healthcare benefits (medical, dental vision)
• Sick leave accrual
• 100% paid parental leave - up to 16 weeks
• $1,200 Learning & development allowance (annually)
• $1,200 Health & Wellness allowance (annually)
• Employee referral program
• 401k match up to 4%
• 12 paid holidays annually

Applied Value is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Hiring is contingent on candidate verifying their eligibility to work in Singapore and passing a complete background check.

The candidate will support Aramco Asia network infrastructure daily operations, lead network projects, and work with external partners to bring new networking technologies.

• Perform independently or as a team member for all phases of complex network projects including design, implementation, troubleshooting, procurement and documentation.
• Lead complex IT project implementation related to Networking, Video Conferencing, Cisco/MS Teams voice solutions and etc.
• Technically evaluate and compare different IT solutions and provide recommendation.
• Gather requirements, design, set-up, configure, administer, and troubleshoot with various network technologies such as router, switch, firewall, WAN, IP phone, MS Teams, Wi-Fi, video conference and authentication technologies.
• Maintain reliable and secure network operations by setting up and operating different supporting technologies and services.
• Suggest improvement in network system designs and company processes to improve reliability, security and efficiency.
• Research troubleshoot and resolve IT issues with minimal supervision.
• Guide and assist peers for issue resolutions and project related tasks.
• Perform other miscellaneous duties as directed by the Manager.

Requirements

• Bachelor’s Degree Computer Engineering or equivalent.
• Professional certification CCIE holder or equivalent experience.
• More than 9 years of experience as a network engineer.
• In-depth understanding of communication protocols (mainly TCP/IP) and routing protocols (e.g., BGP, OSPF), network router/switch, Cisco Voice & MS Teams with hands-on skill.
• Experience of Switching, Routing, Firewall, Load Balancer, Multifactor Authentication, Video Conference, Web conference systems.
• Holding Cisco, Juniper, RSA, F5, ITIL certification(s) is a plus.
• Project & vendor management experiences.
• Proficient oral and written English

Leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia.

Your new role

• Understand the business processes and work with users to design and develop an end-to-end solution.
• Provide advice and assistance to business users in the effective use of application system and information technology.
• Manage the development of the application system and ensure the project is implemented within budget and according to schedule.
• Design solutions that are of quality and functional to ensure a good user experience.
• Monitors the performance of the application and work with relevant stakeholders to troubleshoot any issues surfaced in the production environment.
• Work closely with various technical, solution and information architects to ensure the application developed is robust and align with the Enterprise Architecture.
• Produce technical documentation for application systems.

What you'll need to succeed

• Experience in application development using the following technologies and programming languages such as Mobile, web, object-oriented programming, SQL, Java, JavaScript, Mainframe.
• Experience in Project Management and is able to manage user expectation and deliver within project timeline
• Experience/knowledge in Scrum /DevOps concepts
• Experience/knowledge in the various technologies supporting CI/CD such as GitLab, Confluence, JIRA, SonarQube
• Experience/Knowledge in Cloud, microservices architecture and container technologies such Docker, Kubernetes
• To have a keen interesting in IT / programming / system designs
• Good understanding of SDLC.
• Secure coding to prevent application vulnerabilities (for eg. Cross-site scripting; Injection vulnerability flows such as SQL injection, command injection; Race conditions; Improper error / exception handling etc)
• Application integration with government services such as CorPass, SingPass.
• A Pass in ICT Assessment Certification for Solution Architect or Software Developer by NUS-ISS is required

Do note that these roles are only open to candidates currently residing in Singapore.

Please reach out to me at [email protected] with your latest CV for a confidential discussion.

Have A Great Week!

Registration ID No. R1984348

EA License number: 07C3924

Company Registration No. 200609504D

Job Decription

1. Evaluate Novacote R&D products for applications performance and develop applications of existing Novacote products.

2. Conduct application trials with customer materials and conduct Novacote product trials at customers’ place.

3. Analysis customer samples for application performance.

4. Assist in QC for application of off-specs batches of Novacote products. Assist in QC of raw materials, tolled Novacote products as and when required. Ensure proper storage of QC retention samples of tolled products.

5. Provide trainings on Novacote products applications to customers, distributors and new staff.

6. Trouble shoot and carry out minor maintenance work of Novacote application laboratory equipment.

7. Ensure that all consumables are sufficient for daily operation of application lab.

8. Update and file analysis reports and other documents.

9. Carry out safety and house keeping activities in the Novacote application lab.

10. Any other duties as and when assigned by superior.

Minimum Job Requirements/Competency

a) Degree in chemistry or Diploma in chemical Engineering

b) 2 years working experience in laminating adhesives, coatings, inks and / or printing & converting industry

Job Roles

• Perform regular preventive maintenance work on company vehicle.
• Conduct regular inspections on company vehicles to ensure reliability and to pass regulatory inspections and audits.
• Carry out corrective maintenance and repairs on vehicles to minimize downtime.
• Ensure that all required documentations are filled out and stored.
• Prepared to work the hours necessary to complete all tasks required to achieve Peak Vehicle Requirement (PVR).
• Ensure that all maintenance work performed adhere strictly to standards established by the company and any legal requirements.
• Ensure strict adherence to all Health & Safety procedures, legal and company regulations.
• Carry out any other duties as required by the Engineering Department and Management.
• Supervise and ensure workplace safety and health risks are identified, assessed and controlled, and provide employees with information on compliance to workplace safety and health policies.

Job Requirements

• Candidates must possess a NITEC or Diploma in a relevant field.
• At least 1 year of working experience in an automotive or engineering environment.
• Candidates must possess a valid Class 3 Driving License.
• Able to perform shift work.

Go-Ahead Singapore is committed to provide a healthy, safe and secure work environment to all employees. Please visit our website (www.go-aheadsingapore.com) for more details.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gyEX-PSt

• Exposure to latest technologies
• Concrete project timeline

About the company
Our Client is a market leader within their industry. They have a well-established presence of more than 30 years. With rapid expansion plan, they are now looking for a Senior Network Engineer (LAN , WAN & firewall) to join their team.

About the job

Reporting to the Manager based out of asia, your role involves:

Supporting/troubleshooting and implementation of Cisco network devices (Routers, Switches, Firewall and etc) devices across Asia

Monitoring network performance, handling upgrades and network optimisation

Handling and ensuring network related service requests for are responded

Establishing service level management practices to ensure that the level of service from external service providers are defined and being adhered to

Skills and experience required
As a successful applicant, you will have at least 7 years of experience in Cisco network routers and switches.

Exposure to firewall will be of added advantage.

Whats on offer
This is an excellent opportunity to join a leading end user environment with exposure to latest technology. You will get the opportunity to participate in high value projects across APAC.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gyEX-PSt (EA: 94C3609/ R1219669)

Key Responsibilities:

• Maintain, and repair all audio, visual, and lighting (AVL) systems and associated parts.
• Perform AVL systems testing and troubleshooting technical issues.
• Plan and execute maintenance and improvement works.
• Onsite troubleshooting and preparing technical findings and reports for management review
• Monitor spare inventory and recommend replacement quantity

Requirements:

• Nitec/ Diploma in Audio/ Lighting/ Electrical Engineering or related field of studies
• 1-2 years of hands-on experience in show-entertainment devices Audio-Visual/ Video and Lighting technologies, preferably with AVLC system integration experience. Candidates with no prior experience but with a keen interest in developing their technical skills will be considered.
• Ability to perform shift work (day or night) and weekends/public holidays and work-at-heights.
• Basic computer skills (MS office).
• Knowledge in show controller such as Medialon, and Alcorn Mcbride. QSYS DSPs & Lighting controllers, its peripherals, and multiple types of Audio and Video configurations/ devices would be an advantage.
• Know-how in PC/ Server troubleshooting and Networking and some knowledge in PLC would be an advantage.
• Basic computer skills (MS office).

Senior Specialist, Software Engineering

We are investing in ourselves to change the way our company develops and harnesses the power of Artificial Intelligence. If you are eager to spearhead groundbreaking technologies that will make a meaningful impact on people's lives within a world-renowned pharmaceutical company, then look no further, we have the perfect role for you!

The Software Engineer will redefine what is possible and unleash the potential of Artificial Intelligence in applications. Reporting to the Director of Engineering in HyperAutomation & AI within our Chief Technology Office, this position is responsible for designing, building, and integrating AI into production systems to ensure seamless operation for our company. The ideal candidate is a tenacious problem solver with the keen ability to move with urgency to create sustainable solutions.

Join our team as we pioneer innovative solutions that redefine the boundaries of pharmaceutical advancements on a global scale.

Key Responsibilities:

• Software development on backend and frontend (Python, SQL, REST, JavaScript, TypeScript / node.js + React framework)
• Write efficient and maintainable code following best practices in software engineering.
• Working with DevSecOps tools for deploying and versioning code.
• Deploy solutions on the cloud with CI/CD integration.
• Deliver enterprise AI projects, products, and platforms with a focus on scalability and reusability.
• Work on technical pilots and feasibility studies of new opportunities to create value and transitioning successful pilots to scalable production implementations.
• Develop integrations with other applications and services.
• Develop unit tests of the application both positive and negative cases.
• Application release and second level support
• Stay up to date with the latest advancements in software engineering technologies.
• Participate in Agile ceremonies with the team to execute on prioritized projects and features.
• Work closely with cross-functional teams, including product managers, data scientists, and software engineers, to understand requirements and deliver AI-driven solutions.

Requirements:

• 4+ years hands-on coding and software design experience building robust and scalable software using Python, SQL, REST, JavaScript, TypeScript / node.js + React framework.
• Experience in building data intensive applications in a modern technology stack: Cloud services (AWS, Azure), data pipelines, SQL/No-SQL databases (graph databases is a plus)
• Experience in designing, architecting, and maintaining applications.
• Experience building and consuming web-based APIs.
• Experience with CI/CD environments and test-driven development leveraging a Version Control system.
• Excellent collaboration and communication skills for working with cross-functional teams.
• Experienced with developing unit testing and different testing strategies such as performance testing.
• Understanding of System Integration patterns.

Preferred:

• Experience working in an Agile Methodology
• Familiar in fields related to artificial intelligence, machine learning, and data science.
• Knowledge of Generative AI solutions and applications
• Experience working with AWS Cloud
• Experience with building, deploying, and managing docker images.

Education:

• Candidates are evaluated case-by-case but appreciate qualifications in quantitative, scientific and technology disciplines such as Mathematics, Statistics, Computer Science, Data Science, Analytics, Physics, and Bioinformatics.

We are looking for Senior Data Engineer to join Data Engineer team squad. You will be responsible for platform administration, operational support, small change and release management. Larger, more complex changes are delivered by an L3 squad and project teams.

Key Responsibilities:

Release Management and Support activity (~60%):

· Assist the team with Production code deployment and data platform support

· Act as a gatekeeper Production following JERAGM’s change management process.

· Support production data pipelines and reports.

· Provide detailed analysis of data issues in Production with a quick turnaround time.

· On occasion, provide support for applications in Public Holidays and in weekend releases.

· Compile and present monthly Ops reports.

· Help the Data Engineering Manager by sharing evidence based on data-driven analysis.

· Set up security for end users when required.

Data Engineering (~40%):

· Design and deliver data solutions using an agile, iterative approach based on Scrum.

· Develop high quality data pipelines using Spark, Python, SQL and Azure services.

· Collaborate with the Data Engineering Manager on technical architecture and design.

· Analyse and estimate IT changes, providing input on technical opportunities, constraints, and trade-offs.

· Create documentation and present to both technical and non-technical audiences.

· Handover 1st line support to the JERAGM IT Ops teams and 2nd/3rd line support to the L2 squad.

· Conduct detailed testing for development activities and demonstrate results according to the delivery methodology and coding standards.

· Create complex charts and reports using Python libraries, Databricks, and Power BI.

Technical Skills

· 8 plus years of relevant experience.

· Strong proficiency in writing complex SQL Queries, Stored Procedure etc.

· Proficient in Python, or the ability to learn basic Python for the interview process.

· Experience with Azure or a willingness to learn and deepen knowledge of Azure platforms.

· Exposure to Azure Databricks, or an eagerness to gain experience working with Databricks.

· Experience orchestrating data pipelines using Azure Data Factory or SSIS.

· Knowledge of Python packages such as Pandas, Numpy, and Seaborn.

· Understanding of Big Data, MapReduce, Spark, and file formats like Parquet, Avro, and ORC.

· Familiarity with reporting tools such as Power BI or Tableau.

Support:

· Experience in a support role with experience using JIRA or similar tools to track issues and manage them through a small team.

· Experience managing releases under a change control process.

· Experience of communicating with users and other stakeholders.

Software engineering and delivery:

· Source code management e.g. Azure DevOps, Git

· Agile delivery methodologies such as SCRUM or Kanban

Registration ID No. R1873584 | EA License number: 07C3924 | Company Registration No. 200609504D

ABOUT THE NATIONAL INSTITUTE OF EDUCATION (NIE)

The National Institute of Education (NIE), Singapore, is Singapore’s national teacher education institute and we are proud to be an integral part of the nation’s education service. We play a key role in the preparation of teachers and in the provision of teacher professional and school leadership development programmes. We are committed to our vision of being An Institute of Distinction: Leading the Future of Education and our mission to Inspire Learning, Transform Teaching and Advance Research. Read more about NIE here.

NIE invites applications for Senior Technical Specialist position in the Natural Sciences and Science Education (NSSE) Department. This is a 2-year contract position.

Responsibilities

The key role of the Senior Technical Specialist is to take care of different aspects of the teaching laboratories, thereby ensuring the smooth and efficient running of laboratory operations, including the safety of laboratory users.

Key responsibilities are:

• Provide technical support for pre-service and post-graduate, in-service lab classes.
• Maintain and conduct troubleshooting for lab instruments/equipment in teaching and research labs.
• Willingness to learn the operation and safety protocols of the various scientific instruments to be assigned by the Head of Department.
• Ensure laboratory sessions are properly set up, i.e. equipment and consumables are properly prepared and cleaned after usage.
• Plan and budget for the assigned Physics instrument maintenance, equipment upgrading, spare accessories and consumables.
• Ensure laboratory instruments are in good working condition and maximize their lifetime.
• Ensure adherence of safety procedures in the Physics laboratories.
• Perform any other duties, e.g. in other science laboratories, as assigned by the reporting officer and Management team of NSSE Department.

Requirements

• A University Degree (Physics/Biology Technology/Engineering).
• Minimum 1-year related working experience in a science or related environment.
• Experience in providing technical support to students in higher education will be an added advantage.
• High level of safety awareness.
• Strong interpersonal and communication skills, both written and oral.
• Ability to multi-task, work independently and effectively in a team.
• Hard working, self-disciplined, responsible, and committed.

Application

We regret that only shortlisted candidates will be notified.

Other Information

NIE staff can take chartered buses at their own expense from or near their homes to the NIE campus. This is subject to availability of seats.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gyEX-PSt

• Exposure to latest technologies
• Concrete project timeline

About the company
Our Client is a market leader within their industry. They have a well-established presence of more than 30 years. With rapid expansion plan, they are now looking for a Senior Network Engineer (LAN , WAN & firewall) to join their team.

About the job

Reporting to the Manager based out of asia, your role involves:

Supporting/troubleshooting and implementation of Cisco network devices (Routers, Switches, Firewall and etc) devices across Asia

Monitoring network performance, handling upgrades and network optimisation

Handling and ensuring network related service requests for are responded

Establishing service level management practices to ensure that the level of service from external service providers are defined and being adhered to

Skills and experience required
As a successful applicant, you will have at least 7 years of experience in Cisco network routers and switches.

Exposure to firewall will be of added advantage.

Whats on offer
This is an excellent opportunity to join a leading end user environment with exposure to latest technology. You will get the opportunity to participate in high value projects across APAC.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gyEX-PSt (EA: 94C3609/ R1219669)

Summary of Job Description

Senior Application Specialist plays a crucial role in providing overall support to the Hospital Information System (HIS) and its integration with other clinical & business systems by providing in-depth technical skills to analyse, evaluate, propose and implement total solutions to achieve business objectives.

To collaborates closely with stakeholders (users, internal IT teams and management) to ensure workplaces operational effectiveness and efficiency.

In escalated situations, Senior Application Specialist handles user’s inquiries and concerns to maintain good relationships and strive for excellent user experiences.

Key Responsibilities

1. Collaborate with business users to gather, define and analyse requirements. Recommend and/or design technical solution for business requirements (including providing the necessary configuration setup), hands-on deployment and document the overall solution / workflow.

2. Work closely with vendors to test and validate their delivery as well as support business users in the User Acceptance Test.

3. Manage the end-to-end project implementation together with internal and external teams, i.e: Business Users, IT-PM, Infrastructure, Infor Security, Vendors.

4. Provide 24x7 production support and troubleshooting together with internal and external users and vendors when required.

5. Undertake ad-hoc assignments and responsibilities that may be assigned from time to time.

· Self-driven individual who is able to work independently as well as in a team.

Requirements

· Degree in Computer Science, Software Engineering, Management Information Systems or equivalent.

· Having 4 or more years of hands-on working experience in a system / application analyst or similar role, preferably in the healthcare industry.

· A self-starter who is assertive, independent and can work on multiple concurrent projects.

· Able to handle multiple simultaneous tasks and to prioritise multiple requests.

· A service-oriented team player with keen eye on details and able to communicate both verbally and in writing with various groups.

· Initiates discussions with users or external groups to resolve issues.

· Successful track record in project management, user and vendor management.

· Understanding of an EMR application and workflow will be an added advantage.

· Strong communication skills.

· Good problem-solving skills and ability to make informed decision.

· Self-driven individual who is able to work independently as well as in a team.

· Hands-on experience with Structured Query Language (SQL) would be advantageous.

· Proficiency in data analytics would be preferred.

· Experience in Azure, Power BI, Tableau, Python, R and AI/ML, would be an added advantage.