The SailPoint Technical Account Manager (TAM)| Escalation Manager provides the best possible customer service to the company’s most important customers. They bring deep knowledge of SailPoint’s products, related technologies, and their customers’ deployments to solve problems quickly and provide proactive guidance.

The TAM & Escalation Manager is a Hybrid and elite role in SailPoint’s customer support organization, with advanced technical, problem solving, account management, and customer interaction skills. To that end, TAMs support a small set of customers, typically 6 to 8. This role has wide discretion to act in the best interest of their customers and orchestrating assistance from any other technical support, professional services, sales, or engineering organizations. As the members of the customer support organization in APAC, TAMs also mentor the more junior members of the Technical Support team and help them develop their technical and customer interaction skills.

Within 1 month:
You will complete corporate onboarding and the self-paced Identity University training for IdentityIQ (IIQ) and IdentityNow (IDN) essentials.

Within 3 Months:
You will be shadowing other TAM calls and attending support case discussion and troubleshooting calls. Someone with previous TAM experience may start taking one account around this time. You will tackle advanced courses for IIQ/IDN that are self-paced and/or instructor led. You will be familiar with Salesforce, Gainsight, and ServiceNow and assist other TAMs in their accounts.

As an escalation manager any form of technical escalation needs to be attended during your business hours and continue to work with the teams to de-escalate the situation thus providing best customer experience in a dire situation. As an escalation manager you are expected to cover for other Geos escalations also during APAC hours which may or may not require active involvement. Part of escalation management would be Exec level calls, CRIT-SIT meeting for the accounts escalated and Reporting these over, weeks, quarters, years.

Within 1 year:
You will have received a full case load of 6-8 accounts and will be managing biweekly client calls. You will engage the CSE or engineer assigned to tickets and help drive resolutions.

Responsibilities:

• Serves as main point of contact for technical support issues
• Works closely with the Designated Senior Support team focused on customer’s tickets
• Leads escalation responses
• Conducts regular Support ticket review calls with their accounts to ensure ticket prioritization and customer expectations are understood
• Drives elimination of any customer or internal bottlenecks impeding problem resolution
• Provides proactive guidance, encourages adoption, and assists with technical questions regarding SailPoint’s products
• Manages the status and internal/external communication of Support tickets
• Collaborates with support management to orchestrate support response beyond the TAMs direct capability
• Conducts regular reviews of service delivery quality, industry threat assessments and solicits feedback on service delivery
• Works closely with Customer Success Managers to ensure SailPoint post-sales experience exceeds customer’s needs.

Requirements:

• 5+ years' software support experience to include customer-facing technical support - preferably in enterprise security software product companies
• Proven track record of seeking, learning, and effectively applying technical information available from various sources, including documentation, online sources, practical testing and experimentation, and the knowledge of other technical professionals
• Ability to provide rigorous and detailed descriptions of problems and features to product developers and managers, and to update descriptions, status, and information in a well-organized manner. Experience with Database Administration (Oracle, Sybase, MSSQL, MySQL)
• Experience on both Windows and Unix (Linux, Sun, HP, AIX) platforms
• Experience with XML, SQL and a J2EE / Java EE 5 Application Server such as Tomcat, WebSphere, or WebLogic
• Familiarity with programming and web technologies such as Java/BeanShell, JavaScript, SPML/SOAP, JSF, and Log4j
• Familiarity with identity management provisioning systems (Sun, Oracle, IBM, Novell) a plus
• Experience with SailPoint’s product suite is preferred but not required
• Excellent written and verbal communication skills. Proven ability to listen and empathize with the customer’s situation. An understanding of when to employ different interpersonal interaction techniques depending on the situation.

Education:

• BA/BS or global equivalent experience
• CS or Engineering degree a plus

Location:

• Singapore, and some travel to Austin HQ, APAC locations may be required for team events.

Responsibilities:

• Manage and oversee the technical aspects of security system projects, specifically CCTV systems.
• Lead and supervise a team of technicians and engineers in the installation, maintenance, and troubleshooting of CCTV systems.
• Collaborate with clients to understand their security requirements and provide customized solutions.
• Conduct site surveys and assessments to determine optimal locations for CCTV cameras and equipment.
• Design and develop CCTV system architectures and infrastructure.
• Ensure compliance with industry standards and regulations in the implementation of security systems.
• Provide technical support and guidance to clients and internal teams.
• Manage project timelines, budgets, and resources to ensure successful project completion.

Requirements:

• Bachelor’s degree in Electronics Engineering or related field.
• With 6 or more years working experience in the Security Industry.
• Prior experience in handling at least 5 or more engineers.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

COMPANY DESCRIPTION

Beyondsoft International (Singapore) Pte. Ltd. was set up in 2007 and established as the regional headquarters for the Southeast Asia (SEA) and European markets in September 2015. Based on our vision of "Using technology to promote social progress, economic development and become a global customer preferred partner" and our concept of "Beyond your expectations", Beyondsoft is committed to provide our customers in countries along the "Belt and Road" with comprehensive solutions and products and creating commercial value for customers to realizing continuous businesses development.

Our core business includes:

1. IT development services providing customers with IT consulting, software research and development, software and hardware testing, system integration and operation and maintenance, data analysis and other services;
2. New retail solutions and products through intelligent products, helping small and medium-sized enterprises (SMEs) realize the digital transformation of their daily operations;
3. Internet of Things (IoT) platform and solutions comprehensive use of IoT, artificial intelligence, big data, cloud computing and other technologies to provide IoT solutions for intelligent upgrades in cities, parks, buildings and industries, to create a smart future.

For more information, please visit www.beyondsoft.com.

RESPONSIBILITIES

• Supervising and directing system architecting, system development, implementation, and integration.
• Taking responsibilities of software development, implementation, and integration project.
• Supervising the running statue of the equipment during the installation and testing period.
• Coordinating and directing the software engineers and hardware engineers carrying out the optimizing test for the equipment.
• Provide and support technical queries or recommendation for project management scope.
• Provides direct and ongoing leadership for a team of individual contributors coordinating, managing, and leading programs to drive the engineering development and implementation of products and service offerings.
• Manages headcount, deliverables, schedules, and costs for multiple ongoing projects, ensuring that resources are appropriately allocated, and that goals, objectives, timelines, and budgets are met in accordance with program and organizational roadmaps.
• Communicates project status and escalates issues to direct managers, internal and external development partners.

• Bachelor's Degree in Computer Science/ Information Technology or equivalent
• IT System Management experience of various aspect
• Possess initiative, positive attitude and strong passion in operation support
• Good communication skills and able to work independently.
• Coordinate the contractors, customers and all the resources.
• Minimum 5 years of relevant experience.

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

If you have a strong will to learn and educate, as well as are motivated by the opportunity to help grow our team and be a part of an industry-leading technology and innovation organization, then look no further! This is an opportunity to use Data Science, A.I./Machine Learning, and Technology skills to solve very interesting problems that directly and greatly impact millions of individuals worldwide.

Join Team Amex and let's lead the way together.

If you have a strong will to learn and educate, as well as are motivated by the opportunity to help grow our team and be a part of an industry-leading technology and innovation organization, then look no further! This is an opportunity to use Data Science, A.I./Machine Learning, and Technology skills to solve very interesting problems that directly and greatly impact millions of individuals worldwide.

You will be part of an energetic A.I./Machine Learning cross-functional team, collaborating with various business/product partners (e.g. Credit, Fraud, Risk, Web, Mobile, Marketing, Enterprise Automation, etc.) to drive a cohesive set of solutions enabling the ever-growing strategic capabilities in the AI field.

This role resides within American Express Technology (AET) – Enterprise Services Decision Science Center of Excellence (CoE).

Responsibilities:

• Combine A.I./Machine Learning and Technology knowledge to implement highly scalable solutions to solve real-world problems in areas such as Generative AI, Personalization, Image Recognition, Speech Recognition, Natural Language Processing, Best Next Action, and Time Series predictions
• Build solutions from identifying business problems, to collecting training dataset, to analyzing data, to modeling, to validating and to delivering production grade solutions at scale.
• Research latest related academic papers and test nascent ideas which can potentially solve new business problems and enhance existing solutions.
• Responsible for developing and defining deployment strategies for production quality AI solutions in Cloud infrastructure at scale
• Drive both high-level and detailed technical designs and conduct design reviews as needed
• Responsible for health and quality of the code across the portfolio, including leadership over innovation, functional testing, and CI/CD tool integration
• Provide technical mentorship to team members at junior levels
• Actively participate in business and technical discussions and forums across Amex

Qualifications:

• Master’s Degree in Computer Science, Computer Engineering, Information Systems, or related STEM fields. PhD degree preferred.
• Proven track record on producing outstanding research results (Journal and/or Conference publications, and patterns) is a must.
• Ability to convey complex, technical subject matter in a clear and straightforward manner; demonstrated ability to effectively communicate through written and oral presentations with all levels of the organization
• Solid project management skills with the ability to juggle multiple priorities simultaneously in a fast-paced environment
• Hands-on Experience with GCP and/or AWS is a plus.
• 2+ years full lifecycle product development and engineering leadership in highly available, highly scalable, high throughput systems
• 2+ years of experience in building and delivering sophisticated solutions that leverage various AI solutions, machine learning algorithms or technologies and are able to scale optimally.

Expert in at least one of the following fields:

• Generative AI
• Machine Learning
• Deep Learning
• Reinforcement Learning
• Natural Language Processing
• Optimization
• Probabilistic Inference
• Information Retrieval
• Recommendation Systems
• Bayesian Inference
• Advanced time series forecasting

Hands-on Experience with most of the following open-source solutions:

• Orchestrate: Airflow, Kubeflow Pipelines, ML Run
• Container: Docker, Kubernetes, Mesos + Marathon
• Model Serving: Kubeflow KF Serving, TF Serving, Seldon-Core, MLflow
• Observability: Prometheus, Grafana, Elasticsearch

Development:

• Programming Language: Python, Java, Scala, Julia
• IDE: Notebooks, PyCharm, VS Studio
• Machine Learning: TensorFlow, Keras, ScikitLearn, H20.ai, XGBoost, MXNet
• Feature Store: Hopsworks, Feast, or other purposed built Feature Store
• Model Format: ONNX, PMML

The Opportunity

• This is an exciting opportunity to work for one of the leading global banks.
• It is an opportunity for an experienced Program Manager - Payments Liquidity to join their team
• Will start off as a 10 months contract

The Job

• Provide PM/ BA support for global payments related project, focusing on identification & documentation of regional payments activities.
• Perform root cause analysis of payment related Operational Risk Events and how these will be resolved through identified solutions, identifying any gaps requiring further solutioning.
• Support Ops SME’s in determining key business requirements for identification of payments flows. Identifying and documenting key data elements within processing systems to enable rules based controls to be set for management of large and anomalous payments.
• Deliver business requirements, prepare testing plans and execute/oversee testing and development of associated project artifacts as required for deliverables.
• Day-to-day management of individual project responsibilities including milestone setting, task and actions management, co-ordination, and execution of plan within required timelines and to stakeholder quality expectations.
• Support and manage business ad-hoc queries and requirements.
• Foster and maintain relationships with business and technology stakeholders and support engagement in working groups, steercos, and workshops where required.
• Identify key project risks, whether stated or not, and manage to resolution or escalate accordingly.
• Can exercise independence of judgement and autonomy and can operate with a limited level of direct supervision.
• Requires attention to detail when making judgments and recommendations based on the analysis of factual information.
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding the bank, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

The Talent

• 6-10 years’ experience as a Business Analyst/ Program manager within the Financial Services/Investment Banking industry.
• Knowledge of Markets Operations businesses/ functions is required. Knowledge & understanding of payments workflows and controls beneficial.
• Ability to work independently, multi-task, have great attention to detail and take ownership of various parts of a project or initiative.
• Able to lead conference calls and produce meeting agendas, materials, and minutes.
• Have experience of leading User Acceptance Testing (UAT) projects, including overseeing the development & implementation of the UAT test plan, scripts and tools using the detailed functional requirements document.
• Must be extremely organized, motivated and a self-starter.
• Excellent analytical and problem-solving skills and ability to clearly document findings and put together proposals for solutions.
• Excellent Excel, Powerpoint and process mapping skillsets required.
• Ability to work in fast paced environment under tight contractual deadlines.
• Excellent communication and stakeholder management skills, with the ability to communicate to a range of audiences and facilitate discussions.

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to [email protected]
• Email Topic: Apply Program Manager - Payments Liquidity
• Only shortlisted candidates will be contacted

Cecilia Sim Xin Yang

Personnel Registration No. R22105099

EA Licence No.91C2918

Interested candidate please share your updated copy of resume at [email protected]

( For confidential discussion please drop message on whatsapp number- +65 96310776 )

Responsibilities
The primary role of the ESG programme manager / is to drive the development and implementation of skills and training, carbon management, decarbonisation solutions and interventions to help client SME & Mid-sized enterprises kickstart the sustainability journey and make the transition towards sustainable business practices.

This job include

· Leading client engagements and account management of a cohort of participating SME businesses relating programme enrolment, programme administration and claims for enterprises.
· Creating guidelines, checklists, policies, procedures, and other related program content, to align with best practice and frameworks, and enable clients to carry out and enhance programs.
· Drafting content for publicity on the programme, success cases, insights on ESG related topics
· Organising events and workshops to attract, educate, participants on ESG related topics
· Liaising with various government agencies and partners to facilitate meetings, consultation sessions, workshops and clinic sessions for enterprises;
· Leverages client in-house Masterclasses, in-house toolkits & resources, Strategic Frameworks coupled with EnterpriseSG ESP panels and relevant SkillsFuture resources and training programmes to create an impactful training & ESG solutions and interventions;
· Manages and fosters relationships with multiple stakeholders in the network to ensure effective and sustainable implementation;
· Support in the administrative claims and processing of grants application to EnterpriseSG
· Tracking and measurement of participant’s progress and performance

Job Requirements
· Bachelor’s Degree with a focus in business and sustainability, such as sustainable business, environmental management, environmental studies or geography, engineering or sciences
· Relevant work experience in areas of ESG reporting, training, strategy development and/or advisory work.
· Knowledge or prior experience working with SMEs/trade associations/chambers of commerce/ government agencies.
· Demonstrated knowledge of industry regulations and requirements for sustainability, such as environmental law and reporting frameworks
· Prior experience in running workshops, training events, producing training publications
· Experience in customer service, account management, or training administration is a plus
· Strong communications, writing, analytical research, and organizational skills
· Strong interpersonal relationships and able to network and communicate with clients from clients from different sectors, particularly from SMEs.

Ashwani (R. No: R1114530)
__________________________________________________

Helius Technologies Pte Ltd (Licence No: 11C3373)

36, Robinson Road, #13-05, City House, Singapore 06887

Job Requirement:

• 4 to 5 years of experience as Application Support Analyst.
• Experience supporting Web / Mobile / Client based applications.
• Support and assist in regular server maintenance, system accesses, systems monitoring, backups and patching.
• Maintain service operations documentation and guides.
• Develop supporting documentation for all Service Operation activities.
• Monitor Service level dashboards, perform daily monitoring, system capacity review.
• Provide on-going maintenance support for production systems/applications and 24/7 stand by support required.
• Level 2 support will include attending to user queries, analysis and investigation of issues reported, ensuring the issues are fixed as per user requirement.
• Evaluate potential solutions and make recommendations to resolve application issues and user queries.
• Log the issues received, track and monitor the progress of fixes in a timely manner, according to established Service Level Agreements (SLA).
• Involvement in the system integration testing (SIT) and user acceptance testing (UAT) prior to production implementation of changes.
• Assist and involve in change management process (Change Approval, Implementation, Testing, Deployment and verification).
• Knowledge of Internet and Intranet server/application architecture and experience in working with medium/large systems involving multitier architecture and interface/integration to othersystems.
• Knowledge of programming / systems analysis, quality assurance, prototyping, construction, integration, and migration functions

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

Recruitment Manager

Hand Phone: +65 92333815

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

Our Client is a leader in the Energy Oil and Gas industry in Singapore. Due to their current expansion plan, they are looking for a IT Manager (Service Delivery) to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities

• Establish and maintain application engineering practices, standards, and delivery processes, ensuring team compliance.
• Foster relationships with key business stakeholders to identify improvement opportunities.
• Act as a backup for the Scrum Master, conducting daily stand-ups, tracking sprint progress, and leading retrospective reviews as needed.
• When no project manager is available, the Delivery Manager may take on the role for small projects, including preparing capex proposals, project plans, and budget tracking.
• Create and maintain application and data architecture documents.
• Collaborate with project managers, Scrum Masters, technical leads, and business stakeholders to plan and schedule deliveries.
• Manage developers, enforce delivery processes, and ensure timely, quality delivery of committed business solutions. Conduct code reviews, provide technical guidance, and address development issues. Verify the creation and execution of unit test cases.
• Review testing plans and outcomes (SIT and UAT), coordinate UAT execution and issue resolution, and oversee regression and sanity testing.

Requirement

• Min Degree in Business or IT
• Min 5 years of experience in IT Service and Delivery
• Experience in building, designing solutions, interpreting and delivering enterprise wide to customers.
• Experience in ADO. Net and Ling
• Working experience in Lunix and Window.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

 1. Strong technical experience on platform knowledge (Data Analytics)

 2. Responsible for working closely with various internal stakeholders, internal technology teams as well as the vendor to implement the upcoming Regulatory and Capital Efficiency Programme

3. Must have experience working with Global Markets and Group Risk

 4. More than 10 years track record in developing and delivering global/regional

5. IT capabilities for a multi-national/regional company with annual budgetary responsibility

 6. More than 3 years leadership experience in managing IT delivery teams

 7. Experience in communicating with functional and technical stakeholders

 8. Banking industry experience is must

Our client is a philanthropic organization that provides research and educational programs. Due to business needs, they are now recruiting a Program Manager (Education) to be part of their marketing team for future projects. They are located in central area - easily accessible.

Duties of Program Manager

• Drive database growth, social media engagement, website traffic, and content downloads.
• Monitor and enhance the Trade and Business Education Hub's effectiveness.
• Facilitate communication with trade educators through regular eDMs and tailored content.
• Promote the use of the Sustainable Trade Challenge, an experiential learning simulation.
• Assist trade employers in talent development and sourcing.
• Attract philanthropists to offer scholarships in identified graduate-level global trade programs.
• Lead marketing and communications across various channels, including social media, traditional media, PR, and events.
• Manage the company's website content, articles, white papers, and infographics.
• Implement comprehensive tracking and analysis across all program areas.
• Provide detailed reports to professionally manage, market, and expand programs, stakeholders, and impact.

Requirements:

• Bachelor's Degree in a related field
• At least 10 years' working experience in relevant industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Description:

As a key member of the Policy & Planning team, you will play a pivotal role in reviewing and developing HR policies to ensure compliance with prevailing laws and regulations, while also aligning them with the organization’s strategic directives and Cluster HR policies. Your responsibilities will encompass managing various aspects of Strategic Planning for HR, including overseeing the Balanced Scorecard (BSC), Enterprise Risk Management framework, and setting strategic goals while monitoring workplans for the HR domain. Additionally, you will conduct environmental scans to stay abreast of leading best practices in human resource strategies and healthcare human capital management, providing crucial support to the HR Domain.

Key Responsibilities:

• Review and develop HR policies to ensure compliance with laws, regulations, and strategic directives.
• Manage Strategic Planning for HR, including oversight of the Balanced Scorecard and Enterprise Risk Management framework.
• Set strategic goals and monitor workplans for the HR domain.
• Conduct environmental scans to keep abreast of best practices in human resource strategies and healthcare human capital management.
• Provide support to the HR Domain in implementing leading practices and initiatives.

Job Requirements:

• Bachelor’s degree in any discipline with a minimum of 4 years of experience in Human Resources and/or healthcare industry.
• Prior working experience in the healthcare industry would be advantageous.
• Strong verbal and written communication skills.
• Proficient in knowledge of employment and industrial relations laws and its practical application.
• Proficient with Microsoft applications (Excel, Word & PowerPoint).
• A team player with excellent interpersonal skills, capable of developing and maintaining positive working relationships across the organization.

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button or email me at [email protected]

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

“ JOBSTUDIO WILL NOT SOLICT ANY MONEY , REQUEST TO USE YOUR BANK ACCOUNT FOR BUSINESS OR REQUEST YOU TO TRANSFER ANY MONIES TO ANY PARTIES , PLEASE BE AWARE OF SCAMS IMPERSONATING JOBSTUDIO AND OUR EMPLOYEES , YOU MAY CALL OUR OFFICE DIRECTLY AT 64221390 FOR VERIFICATION. WE WILL NOT BE LIABLE FOR LOSS ARISING FROM SCAMS.”

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Hoh Mei Ling

EA Personnel Reg No: R21103150

Our Esteem Client is looking for a technical staff to assist the Head of Technology in leading the technology strategy, innovation, and delivery. You will be responsible for overseeing the technology department, driving innovation, developing technology policies, managing technology-related projects, and collaborating with internal and external stakeholders.

Responsibilities:

• Developing and executing the technology vision, strategy, and roadmap aligned with the business goals
• Explore emerging technologies such as AI, Generative AI, IoT, cloud, and 5G
• Develop and implement R&D strategies to ensure that all R&D projects are well aligned with market/customer needs.
• Collaborate with internal and external stakeholders, such as business units, vendors, and authorities, to understand their needs, expectations, and feedback.
• Represent and act as a liaison ensuring that strategic objectives, technological initiatives, and priorities are effectively communicated, coordinated, and executed.
• Prepare product and technology reports and presentations.
• Facilitate discussions between stakeholders relating to R&D collaboration projects. Ensure alignment among stakeholders, leveraging effective communication channels and consensus-building techniques to drive optimize outcomes for the projects.
• 
  

Requirements:

• Bachelor's degree in a relevant field. Advanced degrees or certifications are a plus.
• Proven experience in technology coordination, project management, or similar roles within the technology sector or related fields.
• Strong understanding of communication technology, industry trends, and emerging technologies.
• Excellent communication, interpersonal, and collaboration skills with the ability to work effectively across diverse teams and stakeholders.
• Strategic mindset with the ability to translate vision into actionable plans and initiatives.

• Support global data analytics platforms & products
• Act as primary contact for business users
• Manage vendor accounts & cloud service tickets
• Develop long-term data operation framework
• Engage with business to prepare data

Requirements:

• Minimum Degree in Data Science/Data Analytics with at least 5 years of relevant working experience.
• Proficient in Databases Concepts, SQL related skills, Azure knowledge, Databricks, Power BI and ITIL framwork and process

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

Outsourcing Team

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Responsibilities:

• Oversee and manage business P&L and budget to ensure business profitability and quality.
• In-charge of department operational efficiency and major projects.
• Establish company standards, policies, goals, and safety guidelines for the business.
• Establish company annual and mid-term budgets.
• Work closely with sales department in acquiring and retaining customers.
• Maintain good relationships with customers and address their needs.
• Develop warehousing strategies and budgets.
• Optimize resources and space within the business unit.
• Execute warehousing development projects and ensure compliance.
• Monitor 3PL activities for cost efficiency and customer satisfaction.
• Collaborate with other departments to maximize opportunities.
• Plan commercial joint ventures with associates.
• Support constant improvement to optimize procedures, cut expenses, and boost operational effectiveness.
• Ad hoc duties as assigned.

Requirements:

• Degree or Diploma in Supply Chain Management or Logistics Management or equivalent.
• At least 5 - 8 years of operational experience in 3PL and warehousing industry, with supervisory experience.
• Prior experience in automation technology and logistics business will be ideal.

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

We are looking technical delivery project Manager, job resposibilities as mentioned below

• Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.
• Proven experience of 10 years in technical project management, with a focus on data warehouse and analytics projects in the finance industry.
• In-depth understanding of data warehousing concepts, ETL processes, data modeling, and data governance principles.
• Strong proficiency in SQL and experience with relational databases (e.g., Oracle, SQL Server, PostgreSQL).
• Hands-on experience with ETL tools (e.g., Informatica, Talend, SSIS) and data visualization tools (e.g., Tableau, Power BI).
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and communicate complex technical concepts to non-technical stakeholders.
• Project management certification (e.g., PMP, PRINCE2) is a plus.
• Familiarity with agile methodologies (e.g., Scrum, Kanban) and experience working in agile environments.

**We regret that only short-listed applicants will be contacted.**

GECO Asia values the data privacy rights of our customers, associates, partners and prospective applicants. We have a privacy policy that governs our collection and use of personal data in place. In conjunction with the PDPA act in Singapore, we have updated our Privacy Policy and Terms of Use to better clarify our collection and use of your personal information. The same can be found here (https://www.geco.asia/about/privacy-policy)

Note: GECO Asia is an Information Technology Consulting Services provider. We provide specialist IT and Digital Transformation specialist resources on a project (SOW) and/or permanent basis. We operate under a Comprehensive License offered by Ministry of Manpower, Singapore.

[GECO Asia Pte Ltd, Licence No. 07C4453]

[2 Venture Drive, #10-18, Vision Exchange, Singapore 608526]

About i-Consult Tech Pte Ltd (I-Consult)

i-Consult Tech Pte Ltd (I-Consult) - a wholly owned subsidiary of the i-Consult Group HK Limited in Hong Kong -- is one of the leading IOT solution provider in Hong Kong, Macau & Singapore (Asia Pacific) region with the focus to help both Government and Enterprise sectors to select, architect and implement advanced & integrated IOT solutions to empower their business & operation.

i-Consult Group HK Limited is also a member of Cyber World Creations HK Ltd., who established since 2000, being a leading System Integrator providing industrial platform solutions and Design Manufacturing Services (DMS).

I-Consult provides leading edge one-stop-shop IOT solutions of modernized infrastructure, IT security, cloud platform, updated IOT devices and a broad portfolio of IT services that serve the needs of the sectors including education, hotel, residential & health care sectors.

We are committed to deliver top quality services by conforming to important ISO/IEC quality standards backed by our established best practices and effective service management systems and processes.

I-Consult offers an excellent value proposition with its expertise of experienced professionals, and offshore facility with state-of-the-art information technology infrastructure and competent associates at an extremely cost-effective price.

Responsibilities:

We are seeking for a resourceful, experienced and committed individual to manage the following:

· Manages customer projects comprising of Systems including hardware/or Software Projects Covers lifecycle from development until rollout and maintenance phase

· Directly responsible for the project results, including quality and financials

· Defining, leading and shaping projects Employs accurate estimating techniques and makes use of planning and risk management in order to have the chance to monitor and control appropriately.

· Adopts the accepted PM best practices (e.g. PMI) and ensures that the project team does so, too.

· Monitors and reports about the overall profitability of the project.

· Collaborate with cross-domain teams to engage customers in requirement gatherings, technical training and project delivery

· Design and develop applications based on SDLC and related methodologies for software projects

· Explore/test new and existing Identity management solutions and assess its suitability for deployment.

· Autonomously designing a project workflow, a process definition and optimization possibilities.

· Coaches and advises colleagues who are working on projects.

· Analysis of complex customer requirements with regard to business processes, IT infrastructure and security, and later on development of adequate solution proposals.

· Experience in interacting directly with customer, keeping in control even in escalation situations

· Collaborate with business teams and technical teams in project management, planning, requirements study and testing

· Communicate with customers in system integration and collaboration, project roll out

· Assure quality of team deliverables, monitor application performance and maintain application support service level

· Prepare project documentations and system specifications

· Perform project implementation and engineering work for the Company’s range of Enterprise Solutions

· Plan and execute project schedules to ensure timely completion of project

· Preparation and co-ordination of the go-lives of our solutions at customer sites

· Implementation of tailored IT solutions, quality assurance of technical solutions through module, function and integration tests.

· Supervise the technical team to provide pre and post sales technical support including POC, installation and maintenance services

· Manage the day-to-day operations and liaising with suppliers, sub-contractors and customers to plan and execute installation schedules

· Ad hoc duties as assigned

Requirements:

· Degree/Higher diploma in Computer Science/EEE, IT, Communications, Mechatronics, or other related disciples

· Minimum 3 – 4 years of working experience related to IT security and/or in application development with strong knowledge of coding practices

· Professional certifications such CISSP or other relevant qualifications will be an advantage

· Proficient in the following programming languages: Java, JavaScript, JQuery, HTML, SQL

· Effectively builds and maintains partnerships with clients, prospects and people at all levels across the company.

· Ability to drive projects in a matrix management environment that includes influencing, efficiency, collaboration and openness with a focus on results orientation;

· Proficiency in collaboration, conflict resolution, group interaction and dynamics, project management, and facilitation of significant projects;

· Demonstrated leadership, communication and problem solving skills

· Basic knowledge of IT infrastructure such as servers, LAN, WLAN, printers and operation systems

· Possess the highest ethical and moral standards

· Self-motivated to work independently to manage projects

· Demonstrated commitment to completing tasks and objectives

· Reliability, flexibility, motivation and working well under pressure

· Ability to maintain a positive attitude at all times

· Able to travel overseas when required

· Preference will be given to candidate with experience in handling government projects

Interested applicants please email your detailed resume stating your working experience, earliest available date, current & expected salary and a recent photograph to [email protected]/[email protected]

We are looking for technology thought-leaders who build long lasting and influential relationships at all levels of an organization.

Amazon has a history and tradition of leading the world in Web-related technologies and services. Now, with Amazon Web Services (AWS) you have the chance to join the team as they help individuals and businesses take their computing infrastructures and applications into “the Cloud”. As a member of the Amazon Web Services Enterprise Support team, you will be at the forefront of Cloud technologies.

The Technical Account Manager (TAM) functions as part of the Enterprise Support team to ensure key enterprise customer success in building applications and services on the AWS platform. The TAM provides assistance to the customer as a strategic expert on the full line of AWS services and the customer’s architecture in support of strategy questions, project and launch planning and ongoing operational issues.

TAMs are engaged at the account level in providing recommendations and proactive advice through all phases of the cloud adoption life cycle.

Every day will bring new and exciting challenges on the job while you:

* Champion and advocate for Enterprise Support customers
* Be excited about cross-team and cross-org collaboration
* Make recommendations on how new AWS offerings fit in the company strategy and architecture
* Complete analysis and present periodic reviews of operational performance to customer
* Provide deep reviews of service disruptions, metrics, detailed prelaunch planning
* Participate in customer requested meetings (onsite or remote)
* Has access and knows how to use all key customer resolution tools across all service groups to facilitate rapid resolution of customer concerns
* Work with some of the leading technologists around the world
* Work directly with Amazon Web Service engineers to ensure that customer issues are resolved as expediently as possible
* Act as incident manager for complex or large impact incident

Basic qualifications

• The person will possess 5+ years of technical support/Solution Architect/Professional services/Devops/Software Engineering or consulting experience.
• Must have demonstrated expertise in one or two of these areas: Systems administration (Linux and/or Windows), Networking (DNS, IPsec, BGP, VPN, Load Balancing), Programming/scripting (Java, Perl, Ruby, C#, and/or PHP), Hands-on experience with container technologies such as Docker, Kubernetes and be familiar with Kubernetes ecosystem, Experience configuring, running, and maintaining databases, such as MySQL/PostgresSQL/Oracle, Experience in Blockchain/Web3 technology, experience architecture, developing Apps or solutions for Blockchain/Web3.
• Bilingual in Mandarin and English.

Preferred qualifications

• Experience on AWS Services.
• Deployment experience for CICD pipeline base on Kubernetes, large scale Kubernetes operation
• Proficiency in Database operation, such as minimum downtime upgrade, performance fine tuning
• Cybersecurity operation experience, specifically in FinTech/Web3
• Experience in a relationship management role in a large enterprise environment.
• Solid understanding of technology budget management
• Computer Science or Math background highly desired; working knowledge of software development practices and technologies highly desired
• Experience in a 24x7 operational services or support environment

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Managing Alumni Chapters, Groups and Communities
  • Engage alumni through building and deepening relationships with local and overseas alumni groups (i.e. overseas chapters, local school alumni chapters, programme-based and affinity-based alumni groups).
  • Provide direction and guidance to alumni groups and chapters on their initiatives, budget, succession plans and other alumni matters.
  • Execute OAR's Student-Alumni Engagement Pathway strategies within the key primary accounts (specifically through the three mentoring tracks under SMU Alumni Mentoring Programmes).
  • Encourage alumni-driven initiatives and activities.
  • Form online alumni communities and implement digital engagement strategies.
• Volunteer Management
  • Engage alumni and manage alumni volunteers and leaders of local and overseas alumni groups, and provide necessary support aligned with OAR's larger volunteer engagement strategy.
  • Manage the alumni and alumni groups database and update contacts and details of all volunteers as necessary.
  • Work as a team member in OAR to support department-wide events for volunteers.
• Event Management
  • Lead a work group or function independently to curate programmes and manage OAR events as required (eg. annual events such as SMU Alumni Homecoming, SMU Alumni Volunteer Appreciation).
  • When required, conduct surveys to identify the diverse needs of alumni and improve programme offerings.
  • Measure the success of events and programmes.
• Partnership Development
  • Collaborate with SOCIs as strategic partners to engage alumni and manage alumni activities, events and programmes.

• Bachelor Degree with at least 6 years of working experience, preferably in the higher education sector and relationship management.
• Able to work under tight deadlines, thrive in a fast-paced environment and maintain a high level of motivation and energy.
• Proven track record in the higher education sector for planning, executing and improving community interaction and building. Knowledge of alumni relations and mentoring programmes will be an advantage.
• Detail-oriented with strong project management, good administration and organisational skills.
• Event-organising experience would be a plus.
• Demonstrate professionalism in conduct, speech, and lead by example.
• Excellent interpersonal, presentation and communication skills (both written and verbal).
• Demonstrate strategic and critical thinking skills.
• Mature and able to build and maintain relationships with alumni, industry partners and stakeholders.
• Knowledge of and adept at using technology, social media and database tools.
• Able to work outside regular work hours.
• Possess high energy levels, an innovative mindset, and a positive outlook.
• A dynamic team player and effectively bilingual.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Management of student leaders from the SMU Sports & Adventure Clubs
  • Oversee, mentor, and guide the student leaders of the SMU Sports and Adventure clubs in the development and implementation of strategic goals in support of SMU Vision 2025.
  • Oversee, mentor and guide student leaders in club governance, finance and branding to establish credible student-led Sports and Adventure clubs in SMU.
  • Guide and support student leaders in risk assessment in collaboration with the SMU Office of Safety and Security.
• Discover and nurture student leaders through out-of-the-classroom programmes/events/activities
  • Develop and conduct regular reviews and assessments of student activities and programmes, including evaluation of the performance of sports clubs.
  • Oversee and guide student leaders in the conceptualization, operations and technical aspects of students-led events and activities.
  • Mentor and facilitate the delivery of the SMU Graduate Learning Outcomes (GLOs) through the events and activities organized by student clubs.
  • Assess student leaders on the SMU GLOs at a personal and group level using the Integrated Co-curricular Management System (ICMS) through Sports and Adventure events/activities.
  • Assist in the coordination, formulation and periodic review towards the delivery of SMU GLOs through appropriate student leadership developmental programmes with internal offices and external agencies/organizations.
• Oversee external stakeholder management (SportSG, National Sports Association)
  • Oversee the relationship management with current partners (eg SportSG/NSAs) to enhance Sports and Adventure initiatives/events/activities.
  • Build and establish new partnerships with NSAs/sponsors/external parties to enhance the quality of Sports and Adventure cluster's initiatives/events/activities.
  • Regularly review SportSG and the NSA policies and propose implementation to SMU sports clubs to keep them relevant and updated.
  • Review and propose changes in safety management in SMU based on the regulations set by SportSG and its attendant NSAs.
  • Network with other counterparts from local IHL and overseas university to exchange ideas, strengthen relationships and forge mutually beneficial partnerships when the opportunity presents itself.
• Oversee internal operational/administrative functions of the Sports and Adventure cluster
  • Contribute relevant expertise and experience to the cluster's aggregate competencies in Sports and Adventure leadership development.
  • Oversee the programmes'/events'/activities' budget at the cluster level.
  • Oversee student clubs and the Sports and Adventure cluster's administrative functions.
  • Manage and establish strong working relationships with other units and offices to promote Sports and Adventure initiatives/events/participation.
  • Support and manage the office's and the cluster's marketing and partnership efforts.
  • Manage sports teams and convene competitions within the Singapore Univeristy Sports Council (SUSC) and Institute-Varsity-Polytechnic Council (IVPC).
  • Manage the Aptitude Based Admission and Yip Pin Xiu Scholarship, and Shu Li Sports Excellence Awards for student athletes.
  • Manage the operations of SMU sports facilities (eg. SMU Gymnasium, swimming pool and Multi-Purpose Sports Hall).
  • Lead the Sports and Adventure cluster in the collaborative organization of university events (e.g. SMU Patron's Day, SMU Open House).
  • Any other roles and responsibilities as assigned.

• A university degree in any field.
• At least 8 years of experience in a role working on sports and student development programmes.
• Experience working with SportSG, NSAs or other IHLs in collaborative projects/sporting events.
• Experience in the management of sporting events and facilities will be an advantage.
• Self-motivated with strong interpersonal and problem-solving skills.
• Facilitation skills and knowledge of assessment of learning outcomes will be a key advantage.
• Possess strong organizing, coordinating and administrative capabilities.
• Possess strong analytical skills.
• Excellent communication skills, both written and verbal.
• Excellent analytical skills with the aptitude to craft proposal and media narrative regarding sports-related activities in SMU.
• Ability to guide, influence and be assertive with colleagues and students where necessary.
• Experienced in managing major student events.
• Experienced in coaching and mentoring students.
• Good financial accounting abilities.
• Ability to work independently and able to be an excellent team player when called upon.
• Proficient in MS Office.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

As a Technical Account Manager you will provide consultative architectural and operational guidance delivered to help customers achieve the greatest value from AWS.

As we continue to rapidly expand in Singapore, you’ll have plenty of opportunities to develop your technical, consulting and leadership skills. You’ll work with talented cloud technologists whilst expanding your knowledge of AWS products. You’ll also have the chance to receive mentorship and gain AWS certifications.

Key job responsibilities
• You’ll build solutions, provide technical guidance and advocate for the customer
• Ensure AWS environments remain operationally healthy whilst reducing cost and complexity
• Develop trusting relationships with customers, understanding their business needs and technical challenges
• Using your technical acumen and customer obsession, you’ll drive technical discussions regarding incidents, trade-offs, and risk management
• Consult with a range of partners from developers through to C-suite executives
• Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers
• With a bias for action, you'll proactively find opportunities for customers to gain additional value from AWS
• Provide detailed reviews of service disruptions, metrics, detailed prelaunch planning
• Being part of a wider Enterprise Support team you’ll provide post-sales, consultative expertise
• Solve a variety of problems across different customers as they migrate their workloads to the cloud
• Uplift customer capabilities by running workshops, brown bag sessions, etc.

A day in the life

As a trusted advisor you’ll have a direct impact in helping our customers gain the most value from cloud technology. You’ll craft and execute strategies to drive our customers’ adoption and use of AWS services.

Our Technical Account Managers partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going through significant transformation. You’ll provide advice on architecture, support strategy, project, and launch planning as well as ongoing operational issues. Watch a short video about life as a Technical Account Manager team here https://www.youtube.com/watch?v=EBA_8o0F9D0

About the team

At Amazon Web Services, we don't mind being called "peculiar." We have our own way of doing things. We're obsessed with customers, we see beauty in simplifying the complex, and we're comfortable with being misunderstood. That might sound unorthodox, but our unusual approach and our culture - focused on removing obstacles so builders can build - are part of why our people enjoy working in AWS.

We are a company of builders who bring varying backgrounds, ideas, and points of view to inventing on behalf of our customers. Our diverse perspectives come from many sources including gender, race, age, national origin, sexual orientation, culture, education, and professional and life experience. We are committed to diversity and inclusion and always look for ways to scale our impact as we grow.

We’re passionate about supporting the needs of our people and their family members. Benefits include Medical Cover, Employee Assistance Programs and Global Mobility opportunities.

Basic qualifications

• 5+ years experience in a similar role as a Technical Account Manager, Consultant, Solutions Architect, Platform Engineer, Systems Engineer, Cloud Architect, Service Delivery Manager etc.

• Expertise in two or more technical domains (e.g. System administration, networking, programming, dev ops, security, compute, storage, databases, big data, analytics, etc.)

• Internal enterprise or external customer-facing experience with the ability to clearly articulate to small and large audiences

Preferred qualifications

• Experience managing cloud infrastructure in AWS
• Qualifications in Cloud/ Engineering/ Mathematics or other relevant certifications.
• Experience in a 24x7 operational services or support environment will be a plus

Job Summary:

Salary package: $2,800 - $3,900, Handphone allowance: $60 Eligible for June bonus (1 to 2 months) + December bonus (1 month) and Flexi dollars: $800 / year

Annual leave: 14 days

Working hours: Monday - Friday 8.30am - 5.30pm. Alternate Sat: 8.30am - 12.30pm
Working location : Tuas Avenue 18 (Company bus at 8am Tuas Crescent MRT Exit B bus stop)

Job Responsibilities:

· To focus on Capability Development of New Vehicle (e.g. Electric Vehicle).

· To be able to perform High Value component fault finding, diagnosis and repair (e.g. engine, turbo system, CAN bus, etc).

· To possess knowledge of Vehicle System Overview with proper understanding of the interlink and Interlock systems onboard Commercial Vehicles.

· To perform Defect trend analysis.

· To lead Technical investigation and discussion.

· To lead the Diagnostic Team.

· To manage Fleet Management study on operation vs durability studies.

· To submit Technical report.

· To provide Technical Training and Guidance to technicians.

· To source for solutions to improve product durability and reliability.

· To support workshop in repair and servicing when need arises.

· To advise and perform in-depth and comprehensive trouble shooting in technical problem with and without using electronic diagnostic tools,
raised by the team and perform hands-on repair to the vehicle if needed.

· To check and ensure all the recording of repair findings, rectification, images, voice message or any other details as required are accurate and precise.

Requirements:

· ⁠ Diploma in Engineering (Automotive / Electrical) / Relevant working experience.

· Able to use Electronic Diagnostic tools.

· Able to understand Engineering systems theory, Mechanical, Electrical and Electrical drawings.

· Experience in leading a team of technicians, briefing and guidance of technicians, distribution and control of works.

· Preferably possess Class 5 license (Heavy Vehicle).

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only shortlisted candidates will be notified.

Lau Jie Xi - DT13

Registration Number: R21103272

EA Licence No: 16C8004 (Elitez Pte Ltd)

Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.

Did you know that we are the 1st biologics contract manufacturer in Singapore? We offer you exposure to upcoming biotech and established pharmaceutical companies and to the manufacturing technology needed to produce mammalian treatments and cell therapies of tomorrow. Our global manufacturing network is recognized for its reliable, high-quality services, regulatory track record, global footprint, innovative technology platforms and extensive experience – we, in Singapore are proud to be part of this global network.

As our business grows, we are looking to further strengthen our Program Management team by hiring a Program Manager (PM) to lead internal project teams. You will be responsible to ensure flawless and smooth execution of the contracted programs according to defined timelines and cost, via leading multidisciplinary project teams. In this role, the Program Manager is the key interface between Sales and Operations organizations and the customer. Program Manager is responsible to manage multiple projects, either within one technology, or within multiple technologies and oversees the complete life-cycle of all the projects.

Based on experience, programs under PM’s responsibility range from small or mid-sized to large and complex portfolios, based on the seniority. During execution, key focus is on the customer centricity and internally on quality, cost, profitability, timelines and risk management.

Key responsibilities:

• Lead project execution after deal closure. Direct, lead and motivate multi-disciplinary project teams and hold team members accountable to deliver results within an agreed project governance structure to ensure customer satisfaction throughout the life of the program. Shared customer relationship management with Account Managers.
• Coach, mentor and, via frequent discussions with line managers, continuously develop project team members.
• Program Manager utilize in-depth understanding of multiple functions and strong relationships with these functions during the execution.
• Act as single point of contact for customer with regards to operational questions and ensure each project milestone is delivered in line with the agreed objectives. Act as the customer advocate and champion in the Lonza’s Singapore Project Management organization.
• Manage project scope, timelines and budget and program profitability together with core project team. Raise and prepare scope changes and communicate them to a customer in close collaboration with Account Manager. In collaboration with Account Management / Commercial Development, create mid-long term program strategies.
• Define, organize and be responsible for all customer communication (using an open communication model), agreeing milestones and conducting “lessons learned” with the customer, as well as executing decommissioning at the end of contractual activities.
• Program Manager ensures the right and effective internal and external governance are in place and are effective. Also ensures very clear alignment of internal stakeholders.
• Contribute to the local Sales & Operations meeting, by best in class forecasting and demand planning for the given programs.
  

Key requirements:

• Degree in Life Sciences related discipline with commercial acumen or experience in project planning; PMP Certification highly desired.
• Experience working in FDA regulated biotech/pharma industry with proven experience in a project management capacity.
  Relevant business and customer interaction experience in a CDMO highly preferred, but not essential.
• Knowledge base of clinical research strongly preferred, with experience of moving pharmaceutical products from clinical into commercial manufacturing environments an advantage.
  Statistical techniques and failure analysis, validation concepts.
• Excellent communication and negotiation skills to be applied at high level.
• Excellent soft skills to build solid relationship within the global network, e.g. with customers, key accounts, and program management.
  

Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.

People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.

- As a Program Manager, responsible for technical delivery of projects spanning multiple upstream and downstream applications.

- Participate in Requirements Review, assess changes and impact to timeline & cost

- Coordinate preparation of project plan for ITC, reporting to senior Management

- Prepare overall implementation plan taking inputs from all stakeholders including technology. business, operations and co-ordinate execution by respective application teams

- Manage project Business and Technology stakeholders, e.g., escalation, expectation, conflict, scope changes, etc.

- Implement quality assurance processes to ensure the delivery of high-quality software.

- Identify and mitigate risks associated with software development projects.

- Implement strategies to minimize potential project delays or issues.

- Implement continuous improvement initiatives to enhance development processes and efficiency.

- Participate in customer meetings to resolve ongoing issues and newly added features

- Prepare the Impact analysis of the requirement and provide the best solutions

- Understand of the existing system and identify the constraints to provide the best solution for new requirements

- Discuss with client management for obtaining the requirements and be involved in preparation of user requirements and specifications

- Analyze information and produce precise custom design specifications

- Represent the department on cross functional teams and mentor existing team

Responsibilities:

• Provide technical support to customers regarding medical imaging systems.
• Diagnose and troubleshoot issues with medical imaging equipment.
• Collaborate with cross-functional teams to develop and implement solutions to customer problems.
• Create and maintain documentation, including troubleshooting guides and technical manuals.
• Provide training and guidance to customers on the operation and maintenance of medical imaging systems.
• Assist in the installation and configuration of medical imaging equipment.
• Ensure customer satisfaction and provide excellent customer service.

Requirements:

• Min Diploma in Mechanical / Electrical Engineering or its equivalent
• At least 1 year related working experience in Medical / Healthcare /Laboratory/Medical imaging product is a plus
• Able to commit standby and travel if required.

Interested candidates who wish to apply for the advertised position, please click on

the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we

may collect, use or disclose your personal information for purpose in connection with the services

provided by us.

Our client is a philanthropic organization that provides research and educational programs. Due to business needs, they are now recruiting a Program Manager (Education) to be part of their marketing team for future projects. They are located in central area - easily accessible.

Duties of Program Manager

• Drive database growth, social media engagement, website traffic, and content downloads.
• Monitor and enhance the Trade and Business Education Hub's effectiveness.
• Facilitate communication with trade educators through regular eDMs and tailored content.
• Promote the use of the Sustainable Trade Challenge, an experiential learning simulation.
• Assist trade employers in talent development and sourcing.
• Attract philanthropists to offer scholarships in identified graduate-level global trade programs.
• Lead marketing and communications across various channels, including social media, traditional media, PR, and events.
• Manage the company's website content, articles, white papers, and infographics.
• Implement comprehensive tracking and analysis across all program areas.
• Provide detailed reports to professionally manage, market, and expand programs, stakeholders, and impact.

Requirements:

• Bachelor's Degree in a related field
• At least 10 years' working experience in relevant industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De