Total 3,631 customer service manager job vacancies in Information Technology category in Singapore

Job Responsibilities :

• Develop and implement plans for data center migration.
• Supervise the procurement process for new servers and network infrastructure.
• Coordinate and manage data migration and verification activities.
• Establish a new server room in compliance with Green Book standards.
• Execute migration of Wireless and Wired LAN, WirelessSG, and WAN systems.
• Mitigate operational disruptions during the transition period.
• Ensure adherence to security protocols and industry regulations.
• Perform additional tasks related to IT setup and support as required.

Job Requirements:

• Minimum of 5 years of experience in ICT Project Management or IT Infrastructure Projects, with a focus on data center relocations.
• In-depth knowledge of data center operations, network infrastructure, and servers.
• Preferred certifications: ITIL, CISSP, PMP, or equivalent.
• Proficiency in Green Book standards for server room setup.
• Exceptional project management capabilities.
• Proven experience in risk management and mitigation for IT projects.
• Strong communication skills for effective collaboration with diverse stakeholders.

Location : Alexandra

Salary: S$6,000.00 - S$8,000.00

Interested applicants please send your resume to [email protected]

We regret that only short-listed candidates will be notified.

PERSOLKELLY Singapore Pte Ltd EA License No. 01C4394 I RCB No. 200007268E EA Reg. No. R1107631

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Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Technical Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Technical Service Engineer:

• Provide after-sales technical support for equipment installation and maintenance.
• Offer technical guidance and consultation to customers.
• Address and troubleshoot customer issues, ensuring timely solutions.
• Document service activities and prepare detailed reports.

Requirements:

• Minimum NiTEC in ELectrical or Mechanical Engineering
• 2 - 3 years experience in servicing Life Science Medical Devices
• Possess own transport

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Technical Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Technical Service Engineer:

• Provide after-sales technical support for equipment installation and maintenance.
• Offer technical guidance and consultation to customers.
• Address and troubleshoot customer issues, ensuring timely solutions.
• Document service activities and prepare detailed reports.

Requirements:

• Minimum NiTEC in ELectrical or Mechanical Engineering
• 2 - 3 years experience in servicing Medical Non-Imaging Devices

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

As part of the Technical Service Delivery Team, the role serves as a frontline professional that involves;

1. Participates in project implementation in the supporting role. Such as performing on-site survey, requirements gathering and work as a proxy between the client and the participating project managers, consultants and software development team during the system life cycle. He/she shall also ensure that the relevant documentations are up-to-date.

2. Provides technical configuration, test and commissioning of IoTs devices or equipments

3. Conducts end-user training in person or via remote audio/video conference tools

4. Provide application/system support to systems that is already deployed and handle technical service request/feedback from clients.

5. Ensure that all requests/feedbacks received adhere to service SOP and that support request tickets are closed on a timely manner

6. Participate in the research and evaluation of evolving new technology such as IoTs devices and tools, etc. that may be relevant to our core product and service delivery

Key Requirements

- Passionate in technology and Internet of Things / gadgets

- Good customer service attitude

- Understand key business function and operation is essential

- Good team player with a positive attitude towards problem solving

- Good IT fundation shall be an advantage but not mandatory

- Class 3A/3 driving license or possess own means of transport

- Fresh graduate may apply (On the job training)

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Technical Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Technical Service Engineer:

• Provide after-sales technical support for equipment installation and maintenance.
• Offer technical guidance and consultation to customers.
• Address and troubleshoot customer issues, ensuring timely solutions.
• Document service activities and prepare detailed reports.

Requirements:

• Minimum NiTEC in ELectrical or Mechanical Engineering
• 2 - 3 years experience in servicing Medical Imaging Devices

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Technical Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Technical Service Engineer:

• Provide after-sales technical support for equipment installation and maintenance.
• Offer technical guidance and consultation to customers.
• Address and troubleshoot customer issues, ensuring timely solutions.
• Document service activities and prepare detailed reports.

Requirements:

• Minimum NiTEC in ELectrical or Mechanical Engineering
• 2 - 3 years experience in servicing Animal Science Care Devices

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Key Duties and Responsibilities

• Lead a team in developing new products
• Assist in developing new products
• Conduct client and competitor analysis, market research and benchmarking
• Plan a strategic R&D programme for short, mid and long terms by understanding and analysing the existing and future financial, market trends
• Prepare proposal and participate in product, service and system development
• Sourcing and Analyse related products

Requirements:

• Bachelor’s degree or higher, preferably in computer science, information technology, marketing or related fields.
• Possess work experience in APP or related industries is preferred
• Past work experience in overseas brand catering design is an advantage
• Strong IT literacy, proficient in using Microsoft Office (Word, Excel and Power Point)
• Strong presentation and problem-solving skills
• Attention to detail and a commitment to producing high quality work under pressure
• Excellent English and Chinese communication skills. Able to communicate effectively with global teams

Mon to Fri 8.30am - 5.30pm

Key Job Objective and Job Responsibility:

To properly discharge responsibilities in undertaking Singapore Office general office administration function in order to ensure the facilitation and provision of effective, efficient and reliable administrative logistical support for company with a view to achieving the company’s growth & objectives.

Job Descriptions:

1. To take up the Administration function of the Singapore Office with the objective of providing effective, efficient and reliable administrative support for all divisions / departments of the company.

2. To manage the staff accommodations, as well as office leasing and manage renovation projects of Singapore Office.

3. To review and update Administration Operation Manual (“Admin Manual”) of the Administration Department with the view and objective towards standardization and unification for all group company offices.

4. To ensure the managerial and administrative responsibilities of the Administration Department are in strict compliance with Admin Manual. To conduct review of the Admin Manual at least once a year to ensure the Admin Manual is up to date.

5. To prepare and submit the administrative expenses annual budget for Singapore office in order for the general administration expenses to be incorporated into the overall group company Establishment budget; and to monitor the budget control in co-ordination with all divisions / departments.

6. To manage housing and hotel accommodation arrangements in Singapore, including sourcing the best possible quotations, for visitors and expatriates of the Group.

7. To manage the review of contracts and leases from equipment and service providers, office premises and accommodation providers, etc. for Singapore office.

8. To provide support and coordinate for the company events.

9. To handle and support visa applications and administration work

10. To assist and report to Manager, to provide necessary support in collaborating with the Administration team of all Group company offices.

11. To perform additional duties to meet both the company & department’s needs as desired.

Requirements:

• At least 2-5 years working experience in administration role

• Work independently as well as team player

• The role requires to coordinate and support counterpart in China and Hong Kong

• Good communication skills and able to initiate for improvement

PLEASE APPLY HERE ONLY - https://jobs.sap.com/job-invite/409693/

ABOUT SAP

As the market leader in enterprise application software, SAP empowers companies of all sizes and industries to innovate through simplification. From back office to boardroom, warehouse to storefront, on-premise to cloud, and desktop to mobile, SAP enables people and organizations to collaborate more effectively and leverage insights to stay competitive. SAP’s applications and services help customers operate profitably, adapt continuously, and grow sustainably.

PROGRAM DESCRIPTION

Within the Customer Services and Delivery (CS&D) board area, the mission of SAP Enterprise Cloud Services is to shape the future of SAP by providing a comprehensive, end-to-end managed services experience that supports customers throughout their cloud transformation journey. Our goal is to offer a range of cloud deployment options, leveraging SAP’s infrastructure, partner infrastructures, and public cloud platforms.

THE ROLE

The Technical Service Manager (TSM) plays a critical role within the SAP Enterprise Cloud Services - APJ & GCR organization as a trusted advisor, responsible for safeguarding and optimizing customers' investments in SAP Enterprise Cloud Services. As the primary point of contact for customers in technical discussions and escalations, the TSM is tasked with developing a deep understanding of each customer’s landscape, advising on technical requirements, and addressing complex challenges throughout the customer lifecycle. This role also involves close collaboration with Customer Delivery Managers and internal delivery teams to ensure customer satisfaction through the delivery of high-quality services.

ROLE REQUIREMENTS

Key Responsibilities

• Serve as the primary technical contact for SAP Enterprise Cloud Services customers, offering guidance and support across their lifecycle.
• Gain a deep understanding of customer goals and challenges to offer tailored solutions and recommendations.
• Manage and resolve escalations related to SAP Enterprise Cloud Services customer landscapes.
• Advocate for value-added services within the SAP Enterprise Cloud Services portfolio to meet customer needs.
• Collaborate with SAP Enterprise Cloud Services delivery units to establish long-term service plans and account visions.
• Participate in on-site customer visits when necessary and support customers’ Intelligent Enterprise transformation as a technical consultant.

Education, Skills, and Competencies

• Bachelor’s degree in Computer Science, Engineering, or Information Management (or equivalent experience).
• Solid expertise and in SAP technologies (SAP certification preferred).
• Strong focus on customer service and communication, with the ability to explain technical details to non-technical audiences effectively.
• Analytical and solution-focused mindset with excellent English communication and presentation skills.
• Proven skills in managing customer escalations, process improvements, and key relationships.
• Working knowledge of hyperscalers, multi-cloud integrations, networking, and virtualization technologies (e.g., load balancers, VMs).
• Ability to perform under pressure and consistently deliver value to customers and the organization
• Experience working with international and cross-cultural teams for seamless project execution.

Work Experience

• 9+ years of SAP technology (BASIS) experience in the IT industry.
• 5+ years of customer-facing experience, with demonstrated skills in de-escalation, conflict resolution, and executive-level relationship management.
• Proven technical project management skills to handle complex customer projects efficiently and resolve issues effectively.

#SAPECS #ECS #SAPTechnicalConsultant #SAPBasisCareers

WHY JOIN US

This is an exciting opportunity to join SAP’s dynamic, international team and make a significant impact on the future of cloud services. If you're passionate about driving customer success, thrive in a fast-paced environment, and have a deep technical expertise, you will find immense satisfaction in this role. Join us and contribute to helping customers navigate their cloud transformation journeys while advancing SAP’s cloud capabilities.

If this sounds like the perfect fit for you, we look forward to hearing from you!

LOCATION

Singapore

EXPECTED TRAVEL

Expected travel requirement is 10%

SAP'S DIVERSITY COMMITMENT

At SAP, we believe that innovation thrives through the development of a diverse workforce. We celebrate and appreciate the unique competencies that each individual brings to the company.

ROLES AND RESPONSIBILITIES

As the Senior Manager of AI Network Infrastructure at Firmus, you will lead a specialised network team while also contributing directly to the design and implementation of highly scalable physical networks for AI systems. Your role is crucial in building in-house expertise and establishing a centre of excellence, elevating the knowledge of adjacent teams and field technicians.

This role offers a unique opportunity to shape the future of AI network infrastructure at Firmus, combining hands-on technical expertise with strategic leadership. The ideal candidate will be passionate about pushing the boundaries of network performance for AI systems while building a strong team and knowledge base within the organisation.

KEY RESPONSIBILITIES

• Team Leadership: Manage and mentor a small, specialised team of network engineers, fostering a culture of innovation and continuous learning.
• Network Design & Implementation: Architect and build highly scalable physical networks optimised for AI workloads, ensuring performance, reliability, and scalability. Being physically present on-site for key deployments and commissioning as resident expert is a requirement of this role.
• Technology Expertise: Maintain and expand deep technical knowledge of advanced networking technologies including NVIDIA InfiniBand, Spectrum Ethernet Platform, and RDMA over Converged Ethernet (RoCE).
• Knowledge Development: Establish and grow a centre of excellence for AI network infrastructure at Firmus, developing best practices and documentation.
• Cross-functional Collaboration: Work closely with Firmus Technology and Sales teams in both Engineering & Technology and Cloud Architecture & Infrastructure to align network infrastructure with evolving AI requirements of our customers.
• Training and Upskilling: Develop and deliver training programs to elevate the knowledge of adjacent teams and field technicians in AI networking technologies.
• Performance Optimisation: Continuously monitor and optimise network performance for AI workloads, implementing cutting-edge solutions to enhance efficiency.
• Partner Management: Maintain and build strong relationships with key technology partners and vendors to stay at the forefront of networking advancements.

SKILLS AND EXPERIENCE

• 12+ years of working experience in network engineering, with at least 3 years focused on high performance computing or AI infrastructure.
• Proven experience managing technical teams and mentoring junior engineers.
• Deep practical knowledge of NVIDIA InfiniBand, Spectrum Ethernet Platform, ConnectX NICs, BlueField DPUs, and related software.
• Expertise in RDMA over Converged Ethernet (RoCE) and other high performance networking protocols.
• Strong understanding of AI workloads and their unique networking requirements.
• Excellent problem-solving skills and ability to troubleshoot complex network issues.
• Outstanding communication skills, with the ability to explain complex technical concepts to diverse audiences.

KEY COMPETENCIES

• Technical Proficiency: In-depth knowledge of high-performance networking technologies, including InfiniBand and advanced Ethernet systems.
• AI Infrastructure Understanding: Familiarity with AI workloads and their network requirements, including distributed training and inference.
• Project Management: Ability to lead complex network infrastructure projects from conception to implementation.
• Leadership: Proven track record of leading and developing high performing technical teams.
• Strategic Thinking: Capacity to develop long-term strategies for AI network infrastructure evolution.
• Continuous Learning: Commitment to staying updated with the latest advancements in AI networking technologies.

The Application Development Manager is responsible for leading a team of system analyst and developers, managing the system development, implementation and support of Cards related applications on the mainframe platform with overall accountability

• Responsible for end-to-end software development and support. This includes pre-project initiation, impact analysis, functional specifications to development, implementation, testing and support.

• Responsible for the understanding and contributing to the technical solution from design through to code level.

• Partner with business stakeholders to understand business requirements and provide consultation on solution and technology.

• Manage or lead a team of System Analyst and developers to implement solution that meet business requirements and are in alignment with organization's business objectives.

• Manage the application setup and deployment components

• Manage development issues and escalations

• Work with vendor to ensure product deliveries are timely and good quality.

• Manage budget coming from different projects.

• Hands on manager to guide team on functional and technical issues

• Ensure project documentation is done up in accordance to bank standards• Writing scalable, robust, testable, efficient and easily maintainable code

• Translating software requirements into stable, working, high performance software with NodeJS, Angular, MariaDB (MySQL)

• Ensure that software packages and programs are well documented and has reasonable test coverage

• Collaborate closely with other internal technical teams in investigating, testing and deployments

• Responsible for handling Release Management, raising Change Request and scheduling for the implementation of fixes and enhancements.

• Root cause analysis, management communication and client relationship management in partnership with Infrastructure Service Support team members.

• Ensures all production changes are made in accordance with life-cycle methodology and risk guidelines

• Application Support, Deployment of Release, patches & fixes on Platform

• Analyze application performance, perform tuning and ensure high availability & stability of platform.

Technical Skills & Experience

• At least 12 years of experience in application development and maintenance with full software development life cycle experience

• Hands-on experience on cards application domain on a mainframe platform.

• Significant domain knowledge in Cards and Payments.

• Strong delivery and project management experience in implementing large scale, highly available applications for the financial services/banking sector

• Good interpersonal and communication skills

• Proven results-oriented person with a focus on delivery

• Highly effective communicating with technical stakeholders, proficient communicating with non-technical stakeholders

• Good problem solving, analytical, synthesis, system thinking and solutioning skills

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gNWEnUCX

• Global role with team management responsibilities
• Exposure to latest technology - Cloud technologies

About the company
Our Client is a market leader within their industry. They have a well-established presence of more than 30 years. With rapid expansion plan, they are now looking for an IT Network Manager Enterprise Infrastructure to manage their network team.

About the job

Reporting directly to the head of IT infrastructure, your responsibility includes:

• Ensuring smooth delivery of IT network (LAN,WAN, SD WAN) services, ensuring that internal SLA has been met
• Managing external vendors for smooth delivery of Infrastructure services, ensuring external SLA has been met
• Ensure infrastructure changes, authorization request and bug fixes are applied by vendors as per business requirements without disruption of service, in compliance with defined IT policies and procedure
• Designing network Blueprint and roadmaps.
• Managing the IT Network team across the region, this include assigning and reviewing of work

Skills and experience required

As a successful applicant, you will have at least 8 years of experience in network (LAN,WAN, Cisco devices and etc). Proven track record in managing a team is required for this role.

Proven track record of working in end user on a regional role will be of added advantage.

Exposure to cloud - Azure or AWS will be highly preferred.

Whats on offer
This is an excellent opportunity to join a leading end user environment with exposure to latest technology.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gNWEnUCX (EA: 94C3609/ R1219669)

Title: Snr Section Manager Program Management - Global Competitive Manufacturing

About GlobalFoundries

GlobalFoundries is a leading full-service semiconductor foundry providing a unique combination of design, development, and fabrication services to some of the world’s most inspired technology companies. With a global manufacturing footprint spanning three continents, GlobalFoundries makes possible the technologies and systems that transform industries and give customers the power to shape their markets. For more information, visit www.gf.com.

Introduction:

We are seeking a highly organized, detail-oriented, and communicative individual to join our Project Management team. This role requires you to coordinate all aspects of projects, ensuring smooth collaboration among multi-disciplinary teams and adherence to timelines for on-time project delivery.

Your Job:

• Manage groups of projects focusing on long-term business objectives in alignment with strategic direction
• Evaluates, Plans, monitors and manages internal projects from initiation through completion ensuring alignment with overall programs
• Leads or coordinates program planning, resourcing, staffing, supply and subcontract management, progress reporting, troubleshooting and people management
• Ensures program results meet requirements regarding technical quality, reliability, schedule and cost
• Monitors performance of collection of projects and recommend schedule changes, cost adjustments or resource additions
• Investigates facts and develops solutions to problems during the design and planning phases
• Provides timely and accurate information and status updates to functional leaders
• Helps manage stakeholders’ expectations, satisfaction, and adherence to contract agreement.
• Work and collaborate other projects and/or assignments as needed

Other Responsibilities:

• Perform all activities in a safe and responsible manner and support all Environmental, Health, Safety & Security requirements and programs

Required Qualifications:

• Bachelors/Master’s Degree in Engineering, Business Administration, Finance or any relevant field of study
• Min. 5 years of experience in a similar role
• Exceptional interpersonal skills with ability to motivate and influence stakeholders and team members
• Ability to lead projects and cross-functional teams
• Good problem-solving skills and analytical

Preferred Qualifications:

• Experience in a semi-conductor environment or related industry
• Project management certification

WongPartnership is an award-winning law firm headquartered in Singapore. We have a proven track record and reputation for providing exceptional client service and achieving results for our domestic and international clients.

The firm’s continued success in Singapore and across the region is underscored by support from its legal and professional support staff. We provide our staff with a challenging work environment, enriched with training and career development opportunities.

We are looking for a highly motivated individual to join a high-performing team with the ability to thrive in a fast paced and challenging professional services environment.

We have the following role opening:

Manager/ Senior Manager – Technology

Responsibilities:

• Managing the service desk team
• Awareness of end user needs and changing requirements
• Command and control leadership – ability to understand the problem, analyse and account for incidents
• Manage the service delivery team to successful execution of daily production duties
• Lead technical discussions within the service desk team
• Escalate all production / non-production issues to the relevant teams and stakeholders
• Proactive engagement on all high priority incidents, identify under-reported issues and flag potential pitfalls
• Provide post mortem analysis and reports of incidents
• Authoritatively and confidently guide escalation tickets to resolution

Requirement:

• Bachelor’s degree within a given technical field
• 7 – 10 years of operations management
• 7 – 10 years in a technical role with expertise in one or more of the following technical disciplines (networking, security, storage, servers)
• 5+ years of experience managing teams especially business service operational support
• Articulating high level business requirements to senior management
• Ability to develop strong rapport and build relationships across departments and at multiple levels of the organisation
• Ability to be proactive with a strong desire for continuous improvement of practices and processes
• Outstanding written and verbal communication skills
• Strong analytical and problem-solving skills
• Ability to manage and multitask in a fast-paced environment
• ITSM, ITIL and other service management certifications are advantageous

We look forward to receiving your applications. Please note that only shortlisted applicants will be notified.

In submitting your application to our firm, you agree and consent to the collection, usage and disclosure of your personal data in accordance with our Personal Data Policy, which is available at www.wongpartnership.com/personal-data-policy. In addition, you consent to be considered for all suitable positions, including the position you're applying for, within WongPartnership LLP.

Team

ServiceNow is seeking a Solution Consulting Manager to build a high-performing team of pre-sales Solution Consultants and Architects in our IT workflow specialist team, which covers Strategic Portfolio Management, IT Asset Management, Security Operations, and Governance Risk & Compliance portfolio of products. This is your chance to get in front of developing your team in a fast-paced environment. The Solution Consulting Manager is responsible for individual Solution Consulting career planning and development, team development and hiring according to the dynamic needs of the sales organisation, and other administrative duties relative to team management.

Role

The Solution Consulting Manager is expected to maintain strong relationships with counterparts in Sales, Services, Support, Marketing, and other organisations to ensure alignment of organisational activities and directions. These responsibilities directly support the Solution Consulting Manager's primary goal: developing and maintaining a team that consistently secures the technical win in every deal they support for the sales teams.

The role will report to the APAC Technology Workflows Solution Consulting Senior Director.

What you get to do in this role:

• Understand the needs of the Asia, India & Korea sales organisation and develop plans to ensure outstanding support. Focus on strategic sales opportunities
• Represent the Technology Workflows business at company and industry events via collaboration with our marketing and communication functions
• Create solutions that show the broader value of IT Workflows, especially in conjunction with strategic partners
• Develop team members according to the demands of the business and according to their individual professional goals
• Develop and maintain a recruiting pipeline of potential Solution Consulting candidates to meet future business demands
• Work with our sales directors to prioritise regional Solution Consulting efforts
• Assign resources to sales opportunities and consistently evaluate progress against goals
• Assign resources as required to marketing and other efforts to support demand generation
• Develop and deploy team training curriculums to meet the changing demands of the sales organisation
• Evaluate team members regularly through analysis of direct observation, peer feedback and sales feedback
• Ensure proper alignment of resources and effective utilization of skill sets within the assigned region
• Manage day-to-day activities such as resource scheduling conflicts, expense review and approval, activity reporting etc.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Responsible for project management activities with focus on campus master planning and implementation of development projects.
• Drive engagement of stakeholders as well as end users, including putting in place frameworks/tracking.
• Manage multiple projects with flexibility and adapt to changing priorities.
• Collaboration with other OCIS teams on inter-linked areas related to campus space planning.
• Collaboration with internal and external stakeholders, etc.

• Bachelor's degree in a relevant field (A master's degree could be advantageous).
• 5 to 10 years of proven local managerial experience in project management with activities involving project execution planning, master planning, infrastructure planning, etc.
• Strong planning and project management skills for large scale projects.
• Ability to manage complex and strategic planning projects within established timelines and budgets.
• Ability to adapt to changing priorities and manage multiple projects simultaneously.
• Able to manage stakeholders and end users.
• Extensive experience in managing large scale refurbishment/renovation commercial/education building and projects.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse team members and stakeholders.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Key Roles & Responsibilities

The Snr Executive / Asst Manager will support the Vice President (Systems and Quality Assurance) in implementing and managing the Company's Excel QA framework, School Management Model (SMM) Knowledge Repository, EduTrust compliance and data protection across the organisation.

Company's Framework & SMM Knowledge Repository

1. Assist in the development, management, and implementation of the SingEdExcel framework across schools.

2. Support the Vice President in monitoring, reviewing, and evaluating the effectiveness of the framework and the knowledge repository.

3. Coordinate with school leaders and staff to ensure effective adoption and implementation of standardised policies and procedures.

4. Maintain documentation of all policies and procedures, ensuring they are up-to-date and accessible in the knowledge repository.

5. Assist in organising professional learning sessions for school leaders on the SingEdExcel framework and SMM Knowledge Repository.

EduTrust Compliance & Support

1. Support the Vice President in serving as an internal assessor for schools preparing for EduTrust certification.

2. Assist in reviewing EduTrust-related documents.

3. Coordinate and manage documentation and evidence gathering for the EduTrust certification renewal exercise.

Data Protection Compliance

1. Assist in the development and implementation of data protection policies and procedures.

2. Support in conducting data protection risk assessments and audits across all schools.

3. Monitor compliance with data protection laws and regulations and report findings to the Group DPO.

4. Coordinate data protection training and awareness programmes for staff.

5. Maintain comprehensive records of data processing activities and assist in the preparation of reports on data protection compliance.

Job Specification

• Recognised bachelor’s degree in Education, Business Administration, Quality Management, or a related field.

• Minimum of 3 years of experience in quality assurance, compliance management, or a related field.

• Minimum of 1 year of experience with data protection and privacy laws, and their implementation in organisational processes.

• Knowledge of quality/compliance management systems and frameworks (e.g., EduTrust, ISO 21001) is essential.

• Experience with quality improvement initiatives and system implementation is highly regarded.

• Strong analytical skills and attention to detail, with an aptitude for data review and analysis.

• Prior experience in the education industry is preferred.

• Proficiency in Micros

Profile of Competency

• Excellent communication skills.

• Ability to work independently and as part of a team.

• Ability to manage multiple projects simultaneously.

• Ability to work under pressure and meet deadlines.

• Commitment to continuous improvement.

• Passion for education and school improvement.

• Understanding of local and regional data protection laws and best practices.

• Ability to manage and implement data protection projects within set timelines and budgets.

• Commitment to maintaining the highest levels of integrity and confidentiality.

Other Professional Qualifications

• Completion of relevant training programmes in data protection and/or privacy laws.

• Any additional certifications in quality management or project management will be beneficial.

Industry: Education / International schools

Working hours: 8.30am to 5.30pm / Mon-Fri

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

About ST Engineering

ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers.

About our Line of Business

Our Training & Simulation Systems business has close to 40 years of experience in delivering innovative learning, training, and simulation solutions to customers in the defence, public safety and security, and enterprise domains. We envision to create a better future together through learning, training, and simulation.

Together, We Can Make A Significant Impact
To maintain consistent practice while also seeking balance with the customer experience, you will maintain awareness of the company’s Quality Management System (QMS) and ensure conformance with policies and processes, while helping the team to stay productive and focused on the solution for the customer.

You will also take on a lead role, where you will lead a team and provide the technical leadership and ensuring that the execution of the sub-system assigned to you runs smoothly and efficiently. Where applicable, you will guide the team on common and/or standardised methodologies, particularly where there are collaborative works with external parties. In addition, as regular duties, you will liaise with the company’s leads from the various products offering to design and implement technology solution.

Be Part of Our Success
You will be involved the development high-fidelity models in a flight simulator. You will be involved in understanding the various aircraft systems or avionics to model, designing, and developing software that accurately reflects the behaviour of the avionics in real-life. You may also expect to apply a different programming language in the course of your work.

• Perform design & implementation of software system projects that define the architecture, components, interface & other characteristics of an application.
• Conduct user requirements, application development, system integration, deployment as well as troubleshooting.
• Conduct testing to evaluate the attribute or capability of the software & determine that it meets the expected results.
• Perform quality assurance & ensure the software meets customers' expectations.
• Cooperate with leads from the various products offering to define solutions for your sub-systems
• Handle and manage the technical budgets with the goal of solution delivery within parameters.
• Technical team management

Qualities We Value

• Prior experience in system design with good understanding of technical trends
• Knowledges of code management software, programming skills
• Proficiency in English (writing and speaking)
• At ease with high-level communication and networking
• Able to learn quickly about products and services, comfortable with technical jargon
• Self-motivated and resilient, with composure to deal with circumstances and customer demands
• Hands-on experience in system design & application development for medium to large-scale projects will be an added advantage.
• Strong in software development, especially in C/C++.

Our Commitment That Goes Beyond the Norm

• An environment where you will be working on cutting-edge technologies and architectures.
• Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated.
• Meaningful work and projects that make a difference in people’s lives.
• A fun, passionate and collaborative workplace.
• Competitive remuneration and comprehensive benefits.

We are looking for a Tech Project Manager to lead, coordinate, and deliver development and improvement projects within budget, timeline, and quality standards. This role involves working closely with our Chief Technology Officer(CTO) and leading the Tech and Ops teams to achieve project goals and deliver exceptional results.

Responsibilities:

* Lead and manage the execution of development projects, ensuring they are completed on time, within budget, and meet quality expectations.

* Collaborate with customers to understand their needs, define project goals, and communicate requirements and desired outcomes effectively.

* Work closely with the CTO to align project objectives and ensure all stakeholders are informed and engaged.

* Develop a thorough understanding of our tech stack and business operations to create comprehensive project plans, including product and workflow breakdowns.

* Use tools such as Gantt charts to manage project timelines and tasks.

* Communicate clearly and effectively with both internal and external stakeholders, ensuring all aspects of the project scope, budget, and timeline are met.

* Lead and manage the Tech and Ops teams, fostering collaboration and holding them accountable for delivering high-quality products and continuous improvements.

* Promote a positive corporate culture that reflects our core values.

Requirements:

* Expertise in software security is a must.

* Strong attention to detail and ability to meticulously monitor and organize time and resources.

* Excellent negotiation skills to set realistic project timelines, quality standards, and resource requirements, as well as to resolve conflicts and maintain team harmony.

* Ability to stay calm under pressure, manage ambiguous situations, and ensure projects are delivered on target.

* A Degree or Diploma holder with 2-5 years of experience in tech project management, ideally within startup environments and software development projects.

* Familiarity with agile development methodologies and experience using project management tools like Trello is highly desirable.

* Strong Background in solutions architecture.

If you are a motivated individual with a passion for technology and a knack for leading teams to success, we’d love to hear from you. Join Carats&Co and help us create impactful technological solutions!

Meta is a global leader in terrestrial and subsea network investment. Meta is continuously expanding our network infrastructure around the Globe to support our data centers, our fast growing user community and the new and innovative products that we are making available for our users. Developing, operating and managing network infrastructure the "right" way is synonymous with ensuring on-time delivery, high uptime, capacity availability, flexibility and capital cost efficiency in a safe and compliant working environment.

Meta is seeking an environmental expert to lead and manage environmental due diligence and environmental permitting for our APAC network (fiber optic cable) infrastructure portfolio. This position will support APAC region network investments and technical program management to oversee and mitigate environmental risks for network projects, and will coordinate with cross-functional teams, including legal, policy and communications. The nature of the projects will include direct investment in subsea and terrestrial projects, as well as supporting network infrastructure partner builds. Comprehensive regional-specific environmental permitting and technical expertise and as well as excellent communication, organizational and program management skills are required for this position.

This position will report directly to the Manager of the Environment & Water Team within the broader Site Development team under the Infra Data Center group. This position is full-time and located in our Singapore office. Travel may be needed approximately 20% of the time to visit sites, as well as attend internal, agency, and stakeholder meetings.

Responsibilities

• Lead and provide strategic direction on environmental permitting and regulatory compliance efforts for network investment and construction efforts in APAC, including Environmental Impact Assessments, and adherence to relevant APAC Directives and UN Directives (International Conventions).
• Understand, communicate, and align these approvals with Meta development timeframes.
• Scope, review findings, and provide direction to consultants and internal teams on environmental conditions and permitting requirements.
• Provide environmental risk management through the network project lifecycle from initial due diligence through execution and operation.
• Identify and evaluate environmental permitting risks and regulatory changes affecting relevant development projects with a focus on network installation.
• Ensure and track adherence to environmental compliance obligations, including those outlined in permits or planning approvals.
• Develop, summarize and communicate environmental obligations across multiple diverse Meta teams, including design, construction, and operations teams.
• Provide environmental expertise to diverse internal teams and coordinate with other teams about relevant issues and requirements, including coordinating with Environmental Health & Safety (EHS) teams where needed.
• Develop training and educational tools regarding environmental goals, compliance and awareness.
• Assist in facilitating the growth of the environmental program within Meta network and Data Centers teams as the company continues to grow and build environmental excellence.

Minimum Qualifications

• Bachelor’s degree and 12+ years professional experience in environmental science, engineering, planning, or other related field.
• Comprehensive professional experience in APAC Environmental Impact Assessments and pre-development efforts.
• Highly skilled in data management and project management platforms.
• Ability to effectively manage multiple projects and coordinate with internal staff and external consultants, vendors and other stakeholders.
• Self-motivator and able to execute and track tasks.
• Ability to work effectively in teams, and establish and maintain cross-functional and positive working relationships.
• Ability to effectively communicate and work with highly confidential information.
• Ability to travel domestically and internationally as needed (up to 20%).

Preferred Qualifications

• Experience working in environmental permitting for fiberoptic and/or international subsea telecom projects.
• Familiarity with marine and coastal eco-systems.
• Experience managing environmental and regulatory permitting risk on joint investments with multiple partners.

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Desired ProfileTechnical -

PMP or Prince 2 Certification or equivalent project management qualification
Domain Knowledge – GSM/ CDMA Protocol level knowledge is a MUST
Expert Project Management skills including: estimating, scope management, budgetmanagement, time management, risk management, change management, issue/conflict resolution, communication management, quality management, testing plans, training plans, team management
Skills and knowledge acquired through participation in the delivery of data integration initiatives in each of the following areas: change management, release management, configuration management, systems integration, systems development life cycle methodologies, quality assurance and testing, requirements gathering, and systems analysis and design
Experienced in handling solution, integration and testing related discussions
Knowledge of various system interfaces and commissioning activities
Use of project management tools like MS Project or equivalent
Sound documentation and presentation skills using Microsoft Office

Non-Technical –10+ years project delivery experience managing large or complex data integration projects as a Project Manager, Technical Lead, Lead Developer, or Lead Business Analyst
Strong history and track record of completing quality projects on time, as well as a proven track record coaching and mentoring others to success
Self-sufficiency in problem solving and knowledge acquisition from resources throughout the company
Must possess combination of technical depth, written/verbal communication, project management, and client management skills
Experience in managing system integration projects with large telecom operators Experience with multi-party co-ordination.
Excellent written & verbal communication
Analytical skills and attitude for problem solving
Strong Project Management skills
Good Interpersonal and team building skills
Time Management. Ability to handle pressure and providing timely delivery
Ability to multi-task efficiently

Work Experience• 8+ years of experience in project managementEducational Qualification:• B.E. / B.Tech. , M.E./M. Tech. or M. Sc. in Computer Science / Electronics Engineering / MCA

Position Summary:

IT Program Manager will be responsibleto lead the company level IT programs. One such program currently running is the rollout of a global SAP template across various locations.

Based in Singapore, the ideal candidate will have functional background in SAP (PP, QM, SD, MM, or FICO), but will focus exclusively on project management responsibilities, including vendor management and project governance.

This role will involve managing the rollout globally, ensuring adherence to timelines, budgets, and scope.

The ideal candidate will have 14-18 years of total experience, with significant exposure to SAP projects.

Key Responsibilities:

1. Project Management:

• Lead the project management of the global SAP template rollout, focusing on planning, execution, and monitoring of project deliverables.
  • Oversee the implementation of SAP PP and QM modules within the global template framework across multiple countries.
  • Develop and maintain project plans, schedules, and budgets to ensure the successful and timely completion of the project.
  • Identify, mitigate, and manage project risks, issues, and dependencies to ensure smooth delivery.

2. Vendor Management:

• Serve as the primary point of contact for vendors, managing relationships and ensuring they meet contractual obligations.
• Oversee vendor performance and hold regular reviews to ensure project requirements and timelines are met.
• Negotiate with vendors as needed to ensure project goals are achieved within budget and scope.

3. Stakeholder Management & Communication:

• Provide regular project updates to senior management and key stakeholders, ensuring clear communication of project progress, risks, and any required decisions.
• Collaborate with cross-functional teams, including regional teams from various locations, to ensure alignment with business objectives.
• Facilitate communication between the global and local project teams, focusing on project logistics and delivery.

4. Global Template Rollout:

• Ensure the successful rollout of the global SAP template across multiple regions, aligning local requirements with the global strategy.
• Ensure consistency and quality in the implementation process across all regions involved.
• Support other global and regional rollouts as required.

5. Project Focus:

• Focus solely on project management tasks (timeline, budget, resources, risk management), leveraging existing resources to handle the functional and technical requirements.
• Coordinate with business analysts, solution architects, and technical teams to ensure alignment without needing to act as the conduit between business and technical teams.

Position Requirement

1. FORMAL EDUCATION:

Required:

• Bachelor’s degree in information technology, Business Management, or a related field.
• PMP or Prince2 and SAP – certifications are mandatory

2. KNOWLEDGE & EXPERIENCE:

Required:

• 14-18 years of total experience in SAP-related projects (functional and/or project management).
• SAP functional background in one or more of the following modules: PP, QM, SD, MM, or FICO.
• Proven experience in managing large-scale SAP projects, particularly across multiple regions.
• Strong vendor management experience, with a proven ability to manage third-party deliverables.

3. TECHNICAL/SKILL REQUIREMENTS:

Required:

• Excellent project management skills with the ability to drive large, complex projects to successful completion in a fast-paced environment.
• Understanding of SAP systems, particularly with a functional background in SAP PP, QM, SD, MM, or FICO.
• Strong leadership, problem-solving, and decision-making capabilities.
• Excellent communication skills, particularly with stakeholders across various levels and regions.
• Ability to manage multiple workstreams and ensure project alignment with global strategies.
• Willingness to travel as needed.

4. Travel Requirements:

• To travel frequently.

We are seeking a Chat Software Manager to join our dynamic team and play a key role in leading our technical initiatives and team management. This position offers an exciting opportunity for an experienced professional to oversee the development and management of chat software systems while ensuring strategic partnerships and successful project outcomes.

Key Responsibilities

1. Technical Leadership: Lead the tech team in developing, deploying, and maintaining reliable and innovative chat software solutions.
2. Project Management: Oversee project planning and execution to ensure timely delivery of high-quality results that align with business goals.
3. Business Negotiations: Conduct and manage negotiations for major projects, ensuring contracts protect organisational interests and foster successful partnerships.
4. Market Analysis and Strategy: Monitor industry trends to provide insights and strategies that align technology solutions with market opportunities.
5. Team Development: Build and nurture a high-performing tech team through recruitment, mentoring, and fostering a culture of collaboration.

Requirements

• Bachelor’s degree or higher in Computer Science, Information Technology, or a related field.
• Minimum of 5 years of experience in software development or related fields, with at least 3 years in a leadership role managing technical teams or chat software systems.
• Strong technical expertise with Java or Golang and familiarity with Linux systems, MySQL, and micro services architecture.
• Proven experience in designing scalable and secure chat systems, utilising real-time communication protocols like WebSocket or gRPC.
• Strong ability to lead technical teams, enforce best practices in coding and documentation, and align technical solutions with business objectives to deliver innovative and high-quality projects.
• Bilingual proficiency (English and Mandarin) is preferred to liaise with Chinese counterparts effectively.
• Strong knowledge of chat software technology, market trends, and best practices.
• Demonstrated ability to lead business negotiations and manage contracts for large-scale projects.
• Candidates who are Singapore Citizens or PR holders are preferred.

Responsibilities

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the Team

The success of TikTok's data business model hinges on the supply of a large volume of high quality labeled data that will grow exponentially as our business scales up. However, the current cost of data labeling is excessively high. The Data Solutions team is built to understand data strategically at scale for all Global Business Solution (GBS) business needs. Data Solutions Team uses quantitative and qualitative data to guide and uncover insights, turning our findings into real products to power exponential growth. Data Solutions Team responsibility includes infrastructure construction, recognition capabilities management, global labeling delivery management.

About the Role

We're looking for a highly capable Data Solutions Manager to build the next generation of data solutions in support of industry leading products and services in the space of Monetization and Integrity that TikTok provides. You will be assessing business needs, innovating across your given resources, and navigating across both business and technical XFN stakeholder teams. You will design solutions to build data labeling at scale, using state-of-the-art algorithms and recognition models to improve datasets and optimize the requirement handling mechanism and process. You will also drive analytics and insights to aid business decisions and the quantification impact of initiatives through scientific approaches (like experimental designs).

Responsibilities

1. Work closely with stakeholders to capture requirements for data labeling projects;

2. Track the progress of data labeling projects and manage resources to ensure timely completion;

3. Develop strong relationships with XFN partner teams to deliver efficient data solutions that support revenue generation and cost savings;

4. Translating complex business requirements into technical product solutions;

5. Enhance on the service and quality of labelled data delivery;

6. Innovate across multiple different data product types to reduce cost and increase impact;

7. Utilize experience to recommend the right machine learning techniques to the appropriate business use-cases; 8. Experience the entire model pipeline from data gathering to model delivery and maintenance;

What you will need

1. Solid foundations of statistics and data science/analytics projects management is preferred;

2. Outstanding skills of communication, collaboration, project management, problem solving, and an excellent team player;

4. Strong interest in process optimisation and improvement;

5. Highly conscientious with good attention to detail;

6. Experience in artificial intelligence, computer vision, and machine learning techniques and other fields are highly preferred.

Qualifications

Minimum Qualifications:

1. Bachelor's degree in Computer Science, Engineering or equivalent practical experience;

2. Experience with writing and optimizing SQL, and with one general purpose programming language (e.g., Java, C/C++, Python);

3. Experience in data analytics and data visualization.

Preferred Qualification:

1. Experience in client facing roles/consulting preferred.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job Description

• Working on 6nm and below advanced process project APR and Timing/PI sign-off
• Take the TOP and PM role for the complicated hierarchical chip (more than 20M inst plus 500+ macros)
• Take the Block or Block coordinator role for complex blocks
• Do early prediction for critical APR/Timing/PI issues

Job Requirements

• APR/Timing/PI hands-on/tapeout experience on complicated hierarchical chip
• With min. 8 years relevant experience
• TCL/Perl/Python/C/C++ programming skill
• Have advanced process(n6 or below) experience is a plus
• Excellent communication and team work spirit

About the company

MediaTek Incorporated (TWSE: 2454) is the world’s 5th largest global fabless semiconductor company. Joining MediaTek means becoming part of a team that powers over 2 billion ICs worldwide, enriching and enhancing everyday life. Our chipsets are integral to a wide range of products, from smartphones, mobile devices to home and IoT devices, in entertainment and multimedia products, and provide connectivity and communication solutions that keep people connected with friends and their families with access to online resources. Working at MediaTek offers you the opportunity to contribute to the world through the devices we use in our daily lives – it’s more than just a job, it’s a chance to make a meaningful impact.