Total 3,631 customer service manager job vacancies in Information Technology category in Singapore

Responsibilities

• Manage a team of 10 Software Engineers
• Recruit, hire, mentor, and coach Software Engineers
• Manage and execute against project plans and deliver commitments within a professional, high paced engineering environment
• Interface with internal/external customers to understand requirements, set priorities, and communicate direction and progress
• Define project scope, timelines, and resource allocation
• Drive improvements in software engineering practices
• Submit proposals and progress reports
• Design/Architect new software products
• Create product roadmaps for existing & new software products
• Keep abreast of current industry trends

Requirements

• Degree in EEE/Computer Science/Computer Engineering or equivalent
• Minimum 8-10 years of technical experience in software development
• Experience designing software architectures for scalability, reliability, and performance
• Knowledge of professional software engineering and best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations

Interested applicants, please click "Apply Now" or forward a detailed resume as MS Word format / PDF and email to [email protected].

Tempserv Pte Ltd

EA License No: 06C3745

Daniel Lee / EA Registration No: R1989151

Job ID: 18926

• Location: Paya Lebar
• Working hours: 9am-6pm
• Salary: up to $4,500 (Depending on experiences)

Job Description

• Manage Marine Service matters for Southeast Asia markets, enhance service standards and implement 3S policy together with Units Sales and Parts. Provide quick response to market and serve as linking bridge between HQ and market
• Assist superior to achieve set objectives
• Liaise and communicate regularly with Distributors, dealers and HQ. Market monthly reports to superior and HQ.
• Strengthen Service Network (3S and Service Standard)
  * Continual education and training for distributors/dealers
  * Support Distributors in their service activities including onsite field service
  * Support workshop setup
  * Assist and follow up distributors’ product registration status
• Technical Support for Distributors and Dealers
  * Support distributors and dealers for technical inquiries
  * MI (Market Information) processing
  * Prepare & issue Technical Bulletin for Dealers
• Manage product registration and warranty administration
  * Management of distributors and dealers product registration
  * Warranty administration for dealers
• Any ad-hoc duties assigned by superior

Job Requirement

• Education and Qualifications: Diploma/ITC in Automotive/Mechanical/Marine engineering or equivalent
• Practical Experience: At least 3 years’ Technical Service in Automotive/Marine Engineering
• Professional Business Skills: PC literacy. MS office skills
• Interpersonal & Social Skills: Good oral and written communication skills. Resourceful team player and yet able to work independently
• Computer Skills: Microsoft Office-suite
• Other Requirements: Able to travel, Passion in marine industry

Interested applicants, kindly send your updated resume to Joanne (R21101135) [email protected] with the email subject header "Job Application for 18926, Executive/Senior Executive (Marine Marketing Service Support)".

Only shortlisted candidates will be notified, other applications will be updated to our database for future job opportunities.

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Pasona Singapore Pte Ltd

Joanne Yeo Min Qian
EA License No:90C4069

Registration No.: R21101135

• Well Established Company
• Basic $5000 - $5500 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Serangoon
• Working day: Monday to Friday
• Working hours: 8.30am to 6pm

Job Responsibilities:

• Develop project objectives and mastermind project plan
• Manage and communicate with customers concerns to the team
• Govern the successful delivery of a project on time, within budget, and scope
• Coordinate with various departments on project plans (updates or changes) to ensure objectives are met
• Manage internal resources and vendors for project execution
• Perform risk management to minimize project risk
• Constant update to customers on project development and progress
• Communicate effectively to the team on progress or issues (if any) of the project regularly
• Maintain good relationships with existing customers and support sales activities in winning new customers
• Any ad hoc duties as assigned

Job Requirements:

• Possess minimum Diploma/Degree or relevant qualification
• Possess minimum 2-3 years working experience in injection moulding industry

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Grant Thornton is a global professional service network of more than 73,000 people in 150 markets. Our team in Singapore is growing rapidly and we know this success is made possible by our people. That’s why we make sure our people have the right tools and environment to thrive.

Each individual at Grant Thornton Singapore is empowered to be themselves within an inclusive team. Our supportive structure gives our people the autonomy to shape their careers and drive positive change in the firm. It’s an exciting time to join us as we grow with organisations of all sizes and industries in Singapore, across the region and in the world.

The Business Risk team

Our team helps organisations tackle issues around governance, risk, and controls so that they can make strategic and risk-informed decisions. We support financial institutions and other businesses by conducting internal audits, assessing the effectiveness of their internal audit teams, reviewing internal controls, advising on regulatory compliance, and improving governance through enterprise risk management.

At the heart of our young and dynamic team is a growth mindset. The non-silo culture allows our team to openly bring up questions and ideas to the leaders. In turn, our leaders are dedicated to helping our team nurture their skills and grow in their careers. During peak periods, our team work closely together and support one another to bring value to clients in a timely manner. The team primarily works with clients in the financial services industry and projects may entail cross-border collaboration with other GT member firms and international travel.

The role

In this position, you will work closely with the team to plan and execute projects and you will play a key role in the successful delivery of services to clients. You will be able to gain experience in a great variety of work under the coaching of your leaders. You will be given the autonomy to work independently and to guide junior members of the team. The seniority of role offered will be determined by relevant experience and skills.

Responsibilities

• Conduct assessments on client’s information technology (“IT”) infrastructure, system and processes including identifying key or emerging risks and gaps against related MAS regulations (i.e., technology risk management, cyber hygiene and PDPA)
• Leading and executing projects or engagements for a variety of clients, including planning, interviews/workshops with key stakeholders/ senior management, including:
• Evaluating the design and operating effectiveness of technology and cyber risk management;
• Review and test IT general and application controls, system development and implementation and data conversion, including review over APIs and database integration; and
• Perform reviews over data protection and privacy.
• Communicating of identified observations/ gaps to key stakeholders or senior management, as well as providing industry leading practices on technology and cyber improvement opportunities
• Preparing written reports, organising closing meetings, wrapping up of work files, and supporting in the closure of the project or engagement
• Supporting the building and maintenance of client relationships and assisting management with business development for technology and cyber risk opportunities
• Keeping abreast of technology risk and cybersecurity regulations

Qualifications and requirements

• Recognised bachelor’s or master’s degree in IT or computer science or related IT specialisation;
• At least 3-5 years of technical experience in performing reviews over the following areas:
• Technology and cyber risk management including assessments against MAS Technology Risk Management, Cyber Hygiene and PDPA notices and guidelines;
• IT internal audit covering assessment of IT infrastructure, general and application controls review; or
• IT Governance and Security reviews.
• Knowledge on IT infrastructure and ability to understand ERP system configurations
• Experience implementation and integration of governance, risk and compliance tools is highly preferred
• Some work experience in a professional services/ consulting firm or industrial/commercial IT internal audit
• Professional qualification in IT risk, e.g., CISA or CIA
• Strong sense of accountability, good time management and project management skills
• Effective report writing skills, proficiency with MS Office, strong analytical and interpersonal skills
• Candidates with data visualisation and analytics skills will have an advantage

We are proud to be an equal opportunity firm where we celebrate what makes our employees unique. We are committed to nurturing our inclusive workplace and strongly encourage people from all backgrounds and walks of life to discover more about us.

Sport Programme Manager | Sports & Fitness | Ubi

Industry: Sports & Fitness Service Provider for Government Agencies, Schools as well as Corporate Companies.
Working days: Mon - Fri
Working Hours: 930am - 6pm (On standby to acknowledge messages after working hours when necessary)
Working location: Ubi Ave
Salary: $3,500 to $5,000

Job Responsibilities:

• Planning and executing health and fitness activities in workplaces for working adults
• Conduct regular venue visits/audits
• Content creation for festive/thematic activities
• Maintain close communication with stakeholders
• Ability to work with both in-house and external providers to ensure project success
• Monitor KPIs to ensure delivery of key project outcomes
• Generate monthly report for stakeholders
• Responsible for acknowledging messages in the HWE Facil group chat, triggering BAP cancellations and informing HPB after working hours.

Requirement:

• Degree in any discipline from a recognized institution are welcome.
• To possess at least two to three years of relevant working experience

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Our client is a philanthropic organization that provides research and educational programs. Due to business needs, they are now recruiting a Program Manager (Education) to be part of their marketing team for future projects. They are located in central area - easily accessible.

Duties of Program Manager

• Drive database growth, social media engagement, website traffic, and content downloads.
• Monitor and enhance the Trade and Business Education Hub's effectiveness.
• Facilitate communication with trade educators through regular eDMs and tailored content.
• Promote the use of the Sustainable Trade Challenge, an experiential learning simulation.
• Assist trade employers in talent development and sourcing.
• Attract philanthropists to offer scholarships in identified graduate-level global trade programs.
• Lead marketing and communications across various channels, including social media, traditional media, PR, and events.
• Manage the company's website content, articles, white papers, and infographics.
• Implement comprehensive tracking and analysis across all program areas.
• Provide detailed reports to professionally manage, market, and expand programs, stakeholders, and impact.

Requirements:

• Bachelor's Degree in a related field
• At least 10 years' working experience in relevant industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

About Active Ageing Centres (AAC):

Our AAC serve as a key point of contact for seniors under our care, where we proactively reach out to them, organize social activities, and provide opportunities for interaction with the community. Our aim is to enable seniors to adopt an active lifestyle, pre-empt social isolation, and refer them to assistance in a timely fashion. We hope to improve the health outcomes of seniors living in the community through providing a suite of programs to help them live healthier lives and support their aspirations to age in place.

Responsibilities:

• Assist in coordinating support services and organising activities for the seniors
• Assist in planning & coordinating programmes and activities for the seniors
• Assist in managing, supervising and supporting volunteers
• Conduct Community Screener and ensure buddying & befriending criteria are met
• Assist in conducting outreach
• Assist Programme Executive to prepare monthly report
• General admin duties

Requirements:

• Min. GCE ‘A’ Level, Diploma with Social Service
• Good communication & interpersonal skills
• Preferably with interest and passion for the elderly
• This position is on contract basis

Work Location: Buangkok Green/ Bukit Batok/ Fajar/ Choa Chu Kang/ Holland Close

Interested applicants are to submit their resume to [email protected]. Please visit www.fycs.org for more details.

Responsibilities:

• Manage the staff and the day-to-day operations of the Customer Service Department to ensure that the daily activities of the department comply with the Bank’s policies, procedures, relevant regulations and proper functioning of controls and that customer service standard is maintained at all times.
• Drive and support process re-engineering and digitization initiatives to improve productivity.
• Drive the core banking system change within the Customer Service Department.
• Ensure that Branch Operating Manual (BOM) is reviewed and updated in a timely manner.
• Ensure audit/compliance observations are closed in a timely manner.
• Identify, assess and review the performance of the staff and identify gaps, if any, and work with HR to upskill/re-skill the staff to increase operational effectiveness and efficiency and to future-proof all roles.

Requirements:

• Min degree with at least 15 years’ experience in a similar role with a bank
• Experience in retail banking services; Anti-money laundering policies and procedures; Financial Services Regulatory Environment; process Management.
• Industry knowledge in MEPS+; G3/CTS, including participation in annual industry exercise; SDIC knowledge and testing; ISO20022 project testing and involvement, an understanding of the banking industry and its best practices.

Please state your availability, current and expected salary in the resume.

Qualified or interested candidates, please visit our GMP website at www.gmprecruit.com/current_jobs/posting.aspx to apply for this position with GMP Job Code: 24192

Tel: 6233 0482 - Eddie Tang (R1221129)

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Eddie Tang | Registration No: R1221129

Responsibilities:

• Provide technical support to customers regarding medical imaging systems.
• Diagnose and troubleshoot issues with medical imaging equipment.
• Collaborate with cross-functional teams to develop and implement solutions to customer problems.
• Create and maintain documentation, including troubleshooting guides and technical manuals.
• Provide training and guidance to customers on the operation and maintenance of medical imaging systems.
• Assist in the installation and configuration of medical imaging equipment.
• Ensure customer satisfaction and provide excellent customer service.

Requirements:

• Min Diploma in Mechanical / Electrical Engineering or its equivalent
• At least 1 year related working experience in Medical / Healthcare /
• Laboratory/medical imaging product is a plus
• Able to commit standby and travel if required.

Interested candidates who wish to apply for the advertised position, please click on

the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we

may collect, use or disclose your personal information for purpose in connection with the services

provided by us.

Main Responsibilities:

• Lead a multi-skills team in areas of automation, networking, data, and IAM/compute using modern and advance technologies to design, implement, operate, and maintain company products and services to ensure business objectives and KPI and delivered.
• Own the Hybrid Infrastructure and delivery robust provisioning and configuration platform: designing, implementing, and managing the infrastructure required by software development, testing, and deployment. Ensure optimal performance, scalability and robust financial/control process are in place.
• Enhancing and actively maintaining a comprehensive cloud security strategy that aligns with overall security objectives. This involves assessing potential risks, identifying vulnerabilities, and defining security controls to mitigate them.
• Engage with business stakeholders and IT departments to advocate for the advantages of our cloud platform built on Azure, AWS or GCC and SaaS models and actively propel its widespread adoption.
• Cooperate with multidisciplinary teams to guarantee the smooth integration and triumphant rollout of cloud and on-prem solutions. Supervise Infrastructure implementation endeavours, ensuring their punctual delivery and adherence to budgetary constraints.
• Establishing and enforcing security policies, standards, and best practices specifically tailored to cloud and networking environments. This ensures consistent security practices across the organization's hybrid deployment. Collaborating with Risk and Compliance and overall IT team to design and implement secure platform architectures. Infosec and RnC team with your support would ensure MAS (TRM Guidalines) and auditing and provided. This includes selecting appropriate security technologies, encryption methods, access controls, robust monitoring and analytics tool and edge protection technologies.
• Monitoring and Management - Define strategies for monitoring and managing cloud and traditional resources. Implement logging, monitoring, and alerting systems to ensure initiative-taking issue detection and resolution.

Skills and Knowledge

• Knowledge of Networking: Cisco switches, routers. Checkpoint & Fortinet Firewall, Load balancer, link controllers, Advance profile systems (Cisco ISE, Aruba ClearPass), Wireless networking (WiFi6).
• Should have good experience working on on-prem cloud and public cloud (AWS Azure)
• Experienced in overall automation and agile principles. i.e., Self learning systems, robots (RPA), scripting and Jira/Confluence
• Compute and IAM technologies: windows servers, Hyper-converged infrastructure (Nutanix), desktop, Linux, MacOS, authentication and authorization concepts, Directory services (AD, Azure AD), LDAP, RBAC, SSO, Access policies and governance, PAM, Access auditing management, cloud identity management and overall M365 concepts.
• Security and compliance: security operations, incident response and security management. Familiarize tools such as DevSecOps, SCA, SAST, DAST and IAST, IDS, SIEM, endpoint protection and cloud security.
• Experience with Zero trust designs, deployment, and management
• Have experience managing contact centre application, ideally cloud based i.e., Genesys.
• Problem-solving and troubleshooting skills. Have a robust effective communication skill and collaborate with cross-functional teams, convey complex security concepts to nontechnical stakeholders, and provide training to users.
• Experience maintaining performance metrics and key performance indicators (KPIs) to measure the effectiveness of cloud services and infrastructure.
• Experience writing detail documentation: HLD, LLD, PID and using tools such as Confluence, SharePoint.
• Excellent track record dealing and evaluating vendors, partners, and collaborators

Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.

About Our Team

Mission of Global Live Service Architecture team is Build Real-time Interactive Architecture, Safeguard Global LIVE. And our vision is Create Technical Leading Global LIVE Architecture. Join us, you can deal with huge tech challenges, such as strict compliance requirements and complex global datacenter environments, and make LIVE a more stable, better performance, resilience and efficiency platform.

Job Description

1. Responsible for the development and optimization of Core Service

2. Optimize global data storage consistency

3. Tech optimization includes CAP theorem, cache systems, various database governance, etc.

Qualifications

Job Requirements

1. Preferred experience in multi-datacenter architecture optimization, high concurrency and availability system design, and relational, kv and graph databases

2. Bachelor's degree or higher in a related field, solid understanding of computer science fundamentals, operating systems, and networks

3. Proficient in at least one programming language, familiar with microservices and common software architecture patterns

4. Capable of systematic problem-solving, excellent in abstracting issues, and possessing good communication skills and responsibility

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.

About Our Team

Mission of Global Live Service Architecture team is Build Real-time Interactive Architecture, Safeguard Global LIVE. And our vision is Create Technical Leading Global LIVE Architecture. Join us, you can deal with huge tech challenges, such as strict compliance requirements and complex global datacenter environments, and make LIVE a more stable, better performance, resilience and efficiency platform.

Job Description

1. In-depth understanding LIVE scenes, constructing a stable and reliable core business architecture

2. Building advanced compliance-ideal architecture, a global low-latency and high-consistency system

3. Confronting challenges in global multi-datacenter environments and multiple market regions, establishing a leading research and development quality and efficiency system

4. Participating in global collaboration and driving the implementation of technological innovations

Qualifications

1. Bachelor's degree or higher in a related field, solid understanding of computer science fundamentals, operating systems, and networks

2. Proficient in at least one programming language, familiar with microservices and common software architecture patterns

3. Capable of systematic problem-solving, excellent in abstracting issues, and possessing good communication skills and responsibility

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Sport Programme Manager | Sports & Fitness | Ubi

Industry: Sports & Fitness Service Provider for Government Agencies, Schools as well as Corporate Companies.
Working days: Mon - Fri
Working Hours: 930am - 6pm (On standby to acknowledge messages after working hours when necessary)
Working location: Ubi Ave
Salary: $3,500 to $5,000

Job Responsibilities:

• Planning and executing health and fitness activities in workplaces for working adults
• Conduct regular venue visits/audits
• Content creation for festive/thematic activities
• Maintain close communication with stakeholders
• Ability to work with both in-house and external providers to ensure project success
• Monitor KPIs to ensure delivery of key project outcomes
• Generate monthly report for stakeholders
• Responsible for acknowledging messages in the HWE Facil group chat, triggering BAP cancellations and informing HPB after working hours.

Requirement:

• Degree in any discipline from a recognized institution are welcome.
• To possess at least two to three years of relevant working experience

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Management of student leaders in student Clubs
  • Oversee, mentor and guide student leaders in club governance, finance, safety and branding of student clubs.
• Discover and nurture student leaders through out-of-the-classroom programmes / events / activities
  • Mentor and facilitate the delivery of the SMU Graduate Learning Outcomes (GLOs) at a personal and group level through the events and activities organized by student clubs.
  • Assist in the coordination, formulation and periodic review towards the delivery of SMU GLOs through appropriate student leadership developmental programmes with internal offices and external agencies/organizations.
• Management of key events
  • Assist in the design and delivery of student leadership training programmes.
  • Assist in the conceptualization, operations and technical aspects of student-led events.
  • Guide and support student leaders in risk assessment in collaboration with the SMU Office of Safety and Security.
• Contribute to the efficient operations and reputation of the Student Leadership Team
  • ontribute relevant expertise and experience to the Team's aggregate competencies in Student Leadership development.
  • Coordinate programmes/events/activities budget at the Team level.
  • Manage Team's administrative functions as assigned.
  • Manage working relationships with other units, offices and external parties to the highest degree of professionalism.
  • Maintain and upgrade industry/specialist knowledge and skills to enable self and Team to be at the forefront of Student Leadership.
  • Any other duties assigned by Head, Sports and Student Leadership.

• A university degree in any field.
• Experience in managing large scale student events and facilitation skills will be a key advantage.
• Experience working in collaborative projects.
• Self-motivated with strong inter-personal and problem-solving skills.
• Able to conduct training programmes e.g. basic facilitation and leadership development skills.
• Possess strong organizing, coordinating and administrative capabilities.
• Excellent communication skills, both written and verbal.
• Ability to guide, influence and be assertive where necessary.
• Meticulous and able to meet short deadlines effectively.
• Experienced in managing student events.
• Experienced in coaching and mentoring students.
• Good financial accounting abilities.
• Ability to work independently and able to be an excellent team player when called upon.
• Proficient in MS Office.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Your Role

We are looking for a Programme Manager to perform program development, business development and marketing core functions.

What Will You Do

• Develop topical forums for the industry to convene, share best practices, new insights and innovative ideas.
• Develop practical workshops that support the learning and development needs of the industry, which would largely be based on your engagements with industry practitioners.
• Build a network of noteworthy speakers and thought leaders who have a shared purpose with the academy to elevate the quality of industry talent.
• Establish and maintain a strong relationship with the Academy’s stakeholders which include government agencies, supply chain and logistics companies or employers, C-suites including CHROs, and business unit heads, training professionals or institutes.
• Apply business intelligence to identify stakeholders’ needs and propose avenues for the Academy to support these needs within our ambit.
• Develop the pitches and sales narrative for the proposal materials, electronic direct mail marketing and social media marketing.

What Do We Want

• At least 3 years of business development or sales experience, preferably in the logistics and supply chain industry.
• Have practical networking and communication skills to develop a strong rapport with all levels of leadership in the industry.
• Be resourceful and good at research to identify industry trends, market needs and innovations.
• Good interpersonal and communication skills.

The Programme Manager will be responsible for all components of programme including strategizing, planning and implementation.

He/she will also work with the delivery teams comprising project managers, change management specialists, business analysts and clinical subject matter experts to deliver the programme initiatives and projects

Responsibilities:

• Understand business needs and develop IT strategies and work-plan for a specific/group of business programmes in healthcare analytics domain.
• Engage, influence, communicate and seek approval from programme sponsor(s) and stakeholders to support the programme strategies and plans.
• Manage the programme scope, budget and schedule to deliver the desired programme outcomes.
• Lead and drive the consultants and vendors in delivering the programme/project.
• Oversee the implementation and delivery of the IT programme/projects in healthcare analytics domain.
• Report timely on programme/project’s achievements, issues and progress.
• Obtain endorsement of strategy and work-plan from programme sponsor with support from all stakeholders.
• Lead and drive the programme and project teams (including consultants) towards successfully delivery of programme/projects.
• On-time delivery of programme/projects.
• Responsible to track and monitor programme and projects are delivered within approved budget.
• Responsible to defined, monitored and achieved KPIs of programme and projects.

Requirements:

• Minimum 10 years of working experience as a Programme Manager or Project Manager, preferably in IT industry or public services.
• Minimum Bachelor’s Degree in Informatics/Computer Studies/IT/Engineering or any other relevant fields.
• Demonstrated leadership capabilities in IT industry
• Proven problem analysis and problem solving skills.
• Good listening skills and an ability to ask questions and probe to uncover issues.
• Good interpersonal, communication and presentation skills
• Have a good understanding of business processes and needs in order to create value in a business context with business intelligence and insights.

Please click "Apply Now" should you be interested to proceed with the job application.

Only shortlisted candidates will be responded to, if you do not receive a response within 14 days, please accept this as a notification that you have not been shortlisted.

Morgan McKinley Pte Ltd

EA Licence No: 11C5502

EAP Registration No: R1876670

Position Objectives

United Martine Trading (UMT) is looking for a highly qualified, experienced, and driven individual to join our team as a Senior Technical Manager to be part of our Logistical Team to bring about dynamism in our processes

Job Roles and Responsibilities

• Daily and timely reports made to Company Board of Directors regarding all operations and provision of updates to ensure smooth and efficient running of the Company's Fleet of Tankers
• Planning of optimum quantity of bunkers for assigned vessels and execution of activities associated with vessel maintenance, dry-docking, repairs etc.
• For Current Fuel Procurement, you will be in charge of marine services to develop reports to analyse fleet consumption and global bunker pricing trends on a very regular basis so as to guide decision making for risk management and procurement of marine fuels
• Able to continuously provide work plans which are dynamic to ensure that all vessels comply and meet Client requirements on top of provision of timely Reports to all parties involved
• Work in tandem with Fleet Management Team to collate and coordinate information for vessel running cost budget as well as ensuring strict guidelines and adherence to vessel OPEX
• Daily reporting and monitoring of vessel performance trends
• Preparation of vessel inspection by PSC, Flag, Oil Major and other parties, and ensuring that all issues that affects vessel commercial operation be reported and resolved promptly.
• Utilise Risk Assessment System to manage associated risks of shipboard procedures and operations

Job Requirements

• Must be familiar and knowledgeable with prevailing Regulatory Documentations
• Proficient in MS Office associated software
• 4 – 6 Years’ experience in the maritime industry preferably related to vessel operations and/or data analytics

Other

• Efficient and proactive in the workplace
• Able to adapt quickly to changes and challenges due to the nature of work
• Able to perform and remain on task under pressure
• Be willing to work after hours and on Weekends/Public Holidays due to the nature of the industry
• Takes initiative and able to problem solve
• Team player and good interpersonal skills

We regret to inform that only shortlisted candidates will be contacted

Duties

• Be the tip of the spear in managing the architecture and advanced development phase activities for monitors R&D.
• Maintain contact with internal stakeholders (R&D Management, Product Management, Sales and Marketing) and external stakeholders (SOC/scalar suppliers, 3rd party technology partners,ODM outsourcing partners) to ensure the convergence of product innovation, requirements, cost, R&D resourcing.
• Rally resources and work with the rest of the R&D/Architecture Team to drive Architecture Phase deliveries, including know how studies for new product features.
• Keep abreast of technological state-of-the-art and competition landscape, and bring onboard new features to enhance the product lineup of Philips & AOC branded Monitors.

Key Responsibilities:

• Generate the solutions proposals to meet product requirements for the different categories of monitors.
• Generate the platform & product feature 3-5 year roadmap recommendations.
• Drive all front-end architecture activities and deliverables related to Philips & AOC branded Monitors.
• Be accountable for the quality of the overall System Architecture and Requirements.

Job Requirement:

• Ability to work with and co-ordinate the activities of multi-sites.
• Able to Manage multiple stakeholder expectations.
• Strong analytical, decision making and negotiation skills. Ability to navigate through complex multi-faceted inter-dependencies and make appropriate recommendations is a bonus.
• Familiar with SDLC of embedded Software design.
• Strong English oral and written communication skills.
• Domain knowledge in Monitor SW development and Mandarin speaking due to liaise with China country part.

Responsibilities:

• Provide technical support to customers regarding medical imaging systems.
• Diagnose and troubleshoot issues with medical imaging equipment.
• Collaborate with cross-functional teams to develop and implement solutions to customer problems.
• Create and maintain documentation, including troubleshooting guides and technical manuals.
• Provide training and guidance to customers on the operation and maintenance of medical imaging systems.
• Assist in the installation and configuration of medical imaging equipment.
• Ensure customer satisfaction and provide excellent customer service.

Requirements:

• Min Diploma in Mechanical / Electrical Engineering or its equivalent
• At least 1 year related working experience in Medical / Healthcare /
• Laboratory/medical imaging product is a plus
• Able to commit standby and travel if required.

Interested candidates who wish to apply for the advertised position, please click on

the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we

may collect, use or disclose your personal information for purpose in connection with the services

provided by us.

We are seeking a Senior Project Manager to advance digital transformation projects and support Government Corporate Applications!

• Join a team that utilizes technology to contribute to significant government projects, enhancing the daily lives of Singaporeans.
• Agile working environment that fosters continuous learning and growth.
• Competitive salary package and comprehensive benefits provided.

Responsibilities:

• Develop project plans, including timelines, milestones, resource allocation, and risk management strategies.
• Ensure Service Level Agreements for projects are met.
• Lead and manage technical projects from initiation to closure, and contribute to project activities such as Requirement Gathering, User Acceptance Testing, Training & Implementation.
• Monitor project progress and performance, identifying and addressing issues or risks proactively to prevent delays or cost overruns.
• Review project deliverables. e.g. functional specifications, system test plan & results, user guide, operation manual.
• Facilitate meetings, workshops, and discussions to gather requirements, resolve issues, and make key project decisions.
• Identify potential project risks and its implication to the organisation and to recommend mitigating measures to manage the risks.
• Outsourcing and Contract Management to oversee, manage multiple vendors and external providers of ICT services, work with team members from application and infra teams, to deliver project on time and within budget.

Job Requirements:

• Singaporean only.
• Skilled in managing corporate applications and adept at troubleshooting across various domains, including applications, infrastructure, and security.
• Bachelor’s Degree in Information Technology, Computer Science, or related fields is preferred.
• Prior experience of at least 4 years in IT project management.
• Experience in AWS cloud and Microsoft Products (Related certification will be an added advantage).
• Project management-related certification (PMP, CITPM, etc.) is advantageous.
• Working experience in Agile methodologies.
• Previous involvement in government projects/ Familiarity with IM8 is advantageous.

Interested candidates may apply via email to [email protected] (indicating Job ID J44185 for faster processing). All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.

Wong Vi Yin (Vanessa) – Outsourcing Team
ScienTec Consulting Pte Ltd – 11C5781

Job Objectives

The Global Treasury Operation Technical Delivery Manager is responsible to deliver IT project(s) and change requests that span across multiple business units. Manage resources, schedules, financial and adhere to stage gate quality and SDM control guidelines throughout the full systems development life cycle. This also includes management of issues, risks and project change requests to ensure successful and on-time project delivery.

The GTO Technical Delivery Manager has the authority to run the project on a day-to-day basis. Verify that the project produces the required deliverables of quality, within the specified boundaries of time and cost and to achieve the potential benefits

Key Responsibilities

Stakeholder and Communications Management

•  Manage all aspects of project and change request engagement from planning, external vendor relationships, communications, resources, budget, change, risks and issues
•  Continually manage project and change request expectations while delegating and managing deliverable with team members and stakeholders
•  Determine the frequency and content of status reports from the project and change request team, analyse results and troubleshoot problem areas
•  Deliver appropriate and effective executive level communication
•  Provide status reporting regarding project milestones, deliverable, dependencies, risks and issues, communicating across leadership and business stakeholders

Process and Delivery Execution

•  Manage a portfolio of complex initiatives that span one or multiple lines of business
•  Full project life cycle ownership to ensure successful project delivery
•  Manage all aspects of the projects to ensure the overall program is aligned to and directly supports the achievement of strategic objectives
•  Prepare detailed project plan for all phases of the project
•  Ensure assignment of adequate resources to achieve project objectives in planned timeframes
•  Manage the day-to-day project activities and resources and chairs the project management team meetings
•  Understand interdependencies between technology, operations and business needs
• Manage project scope and changes  Act as an internal quality control check for the project
•  Manage ongoing quality control and participate in quality issue resolution
•  Delegate tasks and responsibilities to appropriate personnel
•  Monitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables
•  Ensure that projects and change requests are proceeding according to scope, schedule, budget and quality standards
•  Manage project and change request issues and risks to mitigate impact to baseline.

Qualifications and Skills Required

• Bachelor’s Degree in appropriate field of study or equivalent work experience
•  Project Management Professional (PMP) / PRINCE II certification is a plus
•  Murex knowledge is a plus
•  Excellent client-facing and internal communication skills
•  Excellent written and verbal communication skills
•  Solid organizational skills including attention to detail and multitasking skills
•  Ability to multi-task and perform well under pressure

Job Description & Requirements

• Planning and executing health and fitness activities in workplaces for working adults

• Conduct regular venue visits/audits

• Content creation for festive/thematic activities

• Maintain close communication with stakeholders

• Ability to work with both in-house and external providers to ensure project success

• Monitor KPIs to ensure delivery of key project outcomes

• Generate monthly report for stakeholders

• Responsible for acknowledging messages in the HWE Facil group chat, triggering BAP

cancellations and informing HPB after working hours

Job Requirements:

• Degree in any discipline from a recognized institution are welcome

• To possess at least two to three years of relevant working experience

• Good negotiation and interpersonal skills

• Those applicants who can start work immediately or at a short notice will have an advantage

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Our client is a philanthropic organization that provides research and educational programs. Due to business needs, they are now recruiting a Program Manager (Education) to be part of their marketing team for future projects. They are located in central area - easily accessible.

Duties of Program Manager

• Drive database growth, social media engagement, website traffic, and content downloads.
• Monitor and enhance the Trade and Business Education Hub's effectiveness.
• Facilitate communication with trade educators through regular eDMs and tailored content.
• Promote the use of the Sustainable Trade Challenge, an experiential learning simulation.
• Assist trade employers in talent development and sourcing.
• Attract philanthropists to offer scholarships in identified graduate-level global trade programs.
• Lead marketing and communications across various channels, including social media, traditional media, PR, and events.
• Manage the company's website content, articles, white papers, and infographics.
• Implement comprehensive tracking and analysis across all program areas.
• Provide detailed reports to professionally manage, market, and expand programs, stakeholders, and impact.

Requirements:

• Bachelor's Degree in a related field
• At least 10 years' working experience in relevant industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About Our Team

The Customer Service Platform (CSP) is a team that integrate the product technology resources of the company's internal customer service system. Our mission is to provide users with efficient self-service solutions and provide agents with convenient tools so as to improve customer service experience.

Responsibilities:

- Responsible for building and improving overseas e-commerce business customer service data evaluation and monitoring system, including service experience topics and service efficiency topics.

- Conduct in-depth analyses with the objective of enhancing service experience and optimizing service efficiency to contribute to our business objectives. For instance, we can generate recommendations for improving service experience, considering factors like product features, solutions (compensation plans, etc.), and service processes. We can also optimize overall service efficiency by analyzing strategies such as agent empowerment tools, agent scheduling, and appointment callbacks. We aim to refine plan settings.

- Identify service anomalies based on user interaction patterns to minimize the occurrence of public sentiment issues. Identify critical signals to aid in the detection of bugs and user experience related issues.

- Clearly assess the impact of our services on business value. Explore the effects on repurchase and customer retention from both user and issue-related perspectives. Define service priorities and enhance service ROI.

Qualifications:

- Bachelor's degree with a background in Math, Economics, Computer Science, Statistics, or other quantitative fields;

- 5 years experience of Data Analytics.

- Expert experience pulling large and complex data using SQL and writing data pipelines.

- Experience with a data visualization tool (e.g. Tableau);

Prefer to Have:

- Experience doing quantitative analysis;

- Development experience in at least one scripting language (Python,etc.);

- Excellent verbal and written English communication skills;

- Experience with large data sets and distributed computing (Hive/Hadoop).

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at [email protected]

The exceptional EY experience. It's yours to build.

At EY, you will have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we are counting on your unique voice and perspective to help EY become even better too.

We will support you with career-long training and coaching to develop your skills and enhance performance. You will be working with the best of the best in a collaborative environment. So, whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

The Opportunity

You will apply your knowledge and experience to shape our services, you’ll focus on client opportunities where your expertise can make a substantial impact, and motivate your team. You’ll build valuable relationships with clients and develop strong capabilities, through both formal training and working with senior mentors and talented colleagues.

We’re looking for Senior Manager to join our Technology Consulting practice with experience in any of the following:

Technology Consulting

• Cybersecurity
• Data & Analytics
• Digital & Emerging Technologies
• Technology Solution Delivery - SAP & GRC
• Technology Transformation

What we look for

• You have an agile, growth-oriented mindset. What you know matters. But the right mindset is just as important in determining success. We’re looking for people who are innovative, can work in an agile way and keep pace with a rapidly changing world.
• You are curious and purpose driven. We’re looking for people who see opportunities instead of challenges, who ask better questions to seek better answers that build a better working world.
• You are inclusive. We’re looking for people who seek out and embrace diverse perspectives, who value differences, and team inclusively to build safety and trust.

Qualifications:

• A Degree in one of the following: Accountancy, Business, Marketing, Computer Science, Computer Engineering, Analytics, Information Technology or equivalent
• At least 10 years of experience in a relevant industry or consulting role. Management consulting experience gained through a Big 4 is highly advantageous
• Experienced in engaging and managing a variety of stakeholders
• Prior experience of leading team for projects and pursuits
• Excellent written, communication, and presentation skills in English (additional local language skills are considered an asset)

What working at EY offers

EY offers a competitive remuneration package where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Join us and build an exceptional experience for yourself, and a better working world for all.