• Responsible for the recruitment of Information Technology (IT) Professionals.
• Job matching, interview, selection and short-listing of IT candidates based on project requirements.
• To organize and manage the company's recruitment database.
• Provide administrative support to contractual IT Professionals of the company, as and when needed.
• Any other general administrative duties.

Job Requirements:

• Degree or Diploma.
• Proficient in MS Office (Word, Excel) and MS Access; good PC knowledge and internet- savvy.
• Minimum 1 year of related experience in Human Resource, Administrative Support and recruitment in the Information Technology industry would be advantageous.
• Excellent spoken/ written English and communication skills.
• Organized, meticulous and able to multi-task.
• Independent, motivated, good team player with positive working attitude.
• Applicants with Information Technology work experience but willing to make a career switch to HR/ IT Recruitment may also apply.
• Applicants who are graduates from universities or polytechnics without working experience are also welcomed to apply.

Responsibilities:

• Support the organisation's data centre services through monitoring and management for system, network and facilities
• Perform computer operations including account and tape management
• Incident management and act as escalation point to any facilities and system / network
• Manage and administer the service desk operations
• System alert monitoring and perform necessary escalation
• Liaison with landlord / vendor with regards to utilities, building services / facilities and systems issues
• Assist in planning and execution of disaster recovery activities
• Ensure procedures, processes and service level are being followed for any service delivery and operations
• Review of the data centre operations and report any gaps and issues
• Maintain proper IT documentation and prepare monthly reporting

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E • EA License No. 01C4394

• Reg. <R1548745> <Teoh Shiau Swang>

• Handle software project implementation of warehouse automated storage and integration to ERP system, IT infrastructure and networks.
• Responsible for setting up the machine, software configuration and perform software user training.
• Perform IT site visits to evaluate requirements, troubleshoot issues, and gather insights for improvement.
• Provide IT support to ensure customers satisfaction.

Requirements:

• Diploma in Computer Science or equivalent.
• At least 3 years of software application support experience like WMS, ERP, SAP, POS system.
• Strong knowledge in IT infrastructure, server setup, and network troubleshooting.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Responsibilities:

• Design, develop, and test electronic software solutions for various applications.
• Collaborate with cross-functional teams to understand project requirements and design specifications.
• Develop and maintain documentation including technical specifications, software evaluations and reports.
• Conduct system testing, software coding and identify and resolve any issues or bugs.
• Ensure compliance with quality standards and regulatory requirements.
• Provide technical support and troubleshooting assistance to customers and internal teams.
• Stay up-to-date with the latest industry trends and technologies and provide recommendations for improvements.

Requirements:

• Degree in Electronic Engineering, Computer Engineering, or related field
• Minimum 3 years of experience in network communication, software solutions
• Proficient in programming languages such as C/C++ or Java
• Prior knowledge in Python, Linux is an added advantage

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Our client is a one-stop communication solutions and services partner. Due to business needs, they are now recruiting a Customer Service Manager to be part of their team for ongoing transformation projects. They are located in the East – easily accessible.

Responsibilities:

• Network Architecture: Design, implement, and manage sophisticated network solutions that ensure high performance, reliability, and scalability.
• Project Collaboration: Work with cross-functional teams to define network needs for new projects and provide technical guidance throughout.
• Infrastructure Management: Lead the planning, execution, and upkeep of IT and IP network infrastructures, including routers, switches, Wi-Fi, firewalls, and servers.
• Technical Support: Provide expert technical support and troubleshoot issues both onsite and remotely.
• Technology Evaluation: Assess and recommend new technologies and tools to boost network performance and security.
• Industry Collaboration: Work with vendors, partners, and external experts to stay informed about new threats and industry developments.

Requirements:

• Degree in related field
• Relevant experience
• Possess CCNP or CCIE or HCIP or HCIE certification

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Responsibilities:

• Develop automated solutions to build Infra Services in a manner consistent with the Banks’ standards; collect the right metrics at the right frequency and ensure the data is readily available for effective alerting, reporting, and analysis
• Collaborate with a cross-functional team of dev, ops, and architects to understand complex Infra architectures in order to deliver standardized consistent builds.
• Identify and resolve problems relating to service operations and to prevent their recurrence using different methods of automation
• Write automation code in Ruby, Python ,Shell Script , Powershell, YAML ,JSON
• Troubleshoot Infrastructure Related issues
• Expert in analysing and correlating logs

Technical Skills & Experience

• The candidate must have at least 8+ years of experience of which at least 3 years in IT Operations related role
• Experience in Infrastructure Code Design, Development, Testing, Deployment and Continuous Improvement using Chef, Chef Automate, Chef InSpec,Ansible ,Puppet.
• Strong awareness and sensitivity of the priority in maintaining full compliance with IT security and operation standards.
• Expert in Linux Administration, Shell Scripting and Regular Expressions
• Strong interpersonal skills; good communication skills and strategic thinking
• Able to work independently on individual assignments, while collectively with a team on larger projects.
• Good understanding of Agile (Scrum or Kanban) and implementation of same in real world along with exposure to associated tool sets (JIRA/Confluence)
• Technical background, with hands-on experience in Open Systems, Virtualization, Storage and Networking technologies.
• Ability to take ownership and deliver results.
• Experience working in a highly matrixed organization

Desired Skills

• Experience in Ruby or scripting languages (egs: Python or JavaScript programming)
• Expert in Shell script , Powershell ,SQL
• Knowledge and experience on any Infrastructure as a code tool (Chef, Puppet, Terraform)
• Hands-on experience with DevOps toolset (BitBucket, Jenkins, Artifactory, Confluence etc)
• Implement and support DevOps, CI/CD process,
• Knowledge and Experience on System Administration and IT Infrastructure.

· Would be nice to have strong development background, knowledge about APIs and how to integrate different systems using the same.

Competencies

• Self-directed and self-learner, displays resilience and discipline.
• Excellent analytical and communication skills. Ability to plan and organize workload.
• Good planning and organizing skills with structured thinking and innovative solutions

· Strategic forward-thinking approach to challenges with outstanding influencing, negotiating and persuasion skills

• Strong in influencing / negotiating and leveraging strong professional relationship to drive and deliver the right business outcomes.
• Able to work in consensus driven culture and able to manage ambiguity. Adaptable to changes

· With the ability to look at issues from multiple angles, the candidate should be able to appreciate diverse perspectives and complexity.

· Self-directed, self-motivated with the ability to take ownership for business unit goals, he/she should make sound decisions in a timely manner, use good judgment and keep initiatives moving

Education background

• Bachelors or Masters in Computer Science / IT
• Related professional/technical qualification will be advantageous although not mandatory
  • 
    

• Handle software project implementation of warehouse automated storage and integration to ERP system, IT infrastructure and networks.
• Responsible for setting up the machine, software configuration and perform software user training.
• Perform IT site visits to evaluate requirements, troubleshoot issues, and gather insights for improvement.
• Provide IT support to ensure customers satisfaction.

Requirements:

• Diploma in Computer Science or equivalent.
• At least 3 years of software application support experience like WMS, ERP, SAP, POS system.
• Strong knowledge in IT infrastructure, server setup, and network troubleshooting.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Our client is a one-stop communication solutions and services partner. Due to business needs, they are now recruiting a Customer Service Manager to be part of their team for ongoing transformation projects. They are located in the East – easily accessible.

Responsibilities:

• Network Architecture: Design, implement, and manage sophisticated network solutions that ensure high performance, reliability, and scalability.
• Project Collaboration: Work with cross-functional teams to define network needs for new projects and provide technical guidance throughout.
• Infrastructure Management: Lead the planning, execution, and upkeep of IT and IP network infrastructures, including routers, switches, Wi-Fi, firewalls, and servers.
• Technical Support: Provide expert technical support and troubleshoot issues both onsite and remotely.
• Technology Evaluation: Assess and recommend new technologies and tools to boost network performance and security.
• Industry Collaboration: Work with vendors, partners, and external experts to stay informed about new threats and industry developments.

Requirements:

• Degree in related field
• Relevant experience
• Possess CCNP or CCIE or HCIP or HCIE certification

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

• Min 8 years of L2 network and server support experience
• Must have experience in manufacturing / industrial experience at a manufacturing plant.
• Comfortable to work a Jurong Island

Job Description

• Provide technical support for PCs, laptops, servers, Microsoft Office, collaboration tools, security, and networks to maintain high user satisfaction.
• Assist local IT in delivering first and second-line technical support, demonstrating a customer-friendly attitude.
• Communicate effectively with a diverse range of users and peer groups across different disciplines.
• Enforce IT policies and influence users to adhere to established standards.
• Keep employees informed about IT-related progress, issues, and improvements.
• Conduct root cause analysis and actively share knowledge with global colleagues.
• Support network and regional systems for process automation and local databases.
• Work on-site projects, ranging from infrastructure upgrades to core service changes.

• Degree in a related field with Cisco Associate certified (CCNA).
• Minimum 8 years of technical IT Support (level 2) experience.
• Proven strong experience in network & server experience such as Azure cloud, Windows Server 2016 and Microsoft 365.
• Good end-user support skills, including remote desktop/remote user support, manage firewall setup, and CCTV.
• Experience in managing manufacturing site control room systems and troubleshooting hardware issues.
• Experience in Applications support - Power Automate, Power Apps, and SharePoint design is an advantage.
• Singaporean only

Reg No. R1980724

Triton AI Pte Ltd

License no. 21C0661

• Permanent Role with AWS and Variable Bonus
• MNC Manufacturing Company
• Attractive Benefits

Job Responsibilities

• Perform Level 2 Systems Administration in system monitoring, management, disaster recovery and capacity planning.
• Assist in performing on-prem and cloud system management in Microsoft, AIX, Virtual (VMWare or Hyper-V), Azure and Microsoft 365 cloud infrastructure such as Entra ID, Exchange Online, SharePoint, Teams, etc.
• Participate in the design, system set-up and configuration, implementation and deployment of new server and Azure Cloud Technologies.
• Plan and manage IT resources for tasks or projects including budgeting and capacity planning.
• Update technical documentation pertaining to systems administration for on-premise system, Azure and Microsoft 365 cloud infrastructure.
• Perform system maintenance, upgrade, patches and incident resolution outside of working hours when required.
• Any other ad-hoc duties as assigned

Requirements

• Degree / Diploma in Computer Science, Information Technology or equivalent
• Experience in system support and server administration including implementing and managing Azure cloud infrastructure with strong understanding of Azure cloud technologies
• Hands-on experience on administrating Windows Server, Exchange, VMWare vSphere and Hyper-V on premise,
• Hands-on experience on administrating Microsoft 365 cloud technologies such as Exchange Online, Entra ID, SharePoint Online, Microsoft Defender and Microsoft Intune.
• Hand-on experience with implementing and configuring Azure cloud technologies such as virtual machines, application services, load balancer, SQL Managed Instance, site to site VPN, storage solutions, network, security, logging and monitoring.
• Knowledge on AIX/ Unix and other IBM products. (IBM WebSphere MQ, WebSphere, Tivoli Storage Manager Backup) will be an advantage

Interested applicants, please Email , and look for

Jensen Fang Lifa

[email protected]

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

The Opportunity:

• Permanent Role
• Office Location: Serangoon
• Growth Opportunity and Training provided

The Client:

Our client is a leader in security technology responsible for building smart and seamless communication system between robots and infrastructure system. The selected candidate will be responsible for full spectrum of IT administrative system.

The Job:

• Manage Linux and Windows laptops for employees, including support.
• Setup and oversee Active Directory, VPN, and MDM for hybrid environments.
• Design and maintain the office network for over 100 users.
• Develop and enforce IT security policies, monitor incidents, and ensure compliance with industry standards.
• Collaborate cross-departmentally to align IT systems with company objectives.
• Procure IT equipment cost-effectively and manage ISO 27001 compliance, including risk assessments and audits.

The Talent:

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• 3-5 years of experience in IT systems administration, with a strong focus on security.
• Proficient in managing both Linux and Windows operating systems.
• Experience with setting up and managing Active Directory, such as Azure AD, in hybrid environments.
• Experience with setting up and managing VPNs integrated with AD, such as Cisco AnyConnect.
• Familiarity with mobile device management (MDM) solutions.
• Strong understanding of network infrastructure and protocols.
• Knowledge of security best practices and compliance requirements.

Next Steps:

• Prepare your updated resume (please include your current salary package with a full breakdown such as base, incentives, annual wage supplement, etc.) and the expected package.
• Apply through this application or send your resume to [email protected] in MS Word/PDF Copy.
• Only shortlisted candidates will be notified.

Kelly Ong
Direct Line: 8416 5199
EA License No: 91C2918
Personnel Registration Number: R2199378

Who We Are

PALO IT is a global innovation and software development company dedicated to helping organizations craft tech as a force for good. We work with clients to rapidly launch products and services, create new business models, and prepare leadership and culture for the future. We are a community of innovators, designers and technologists across 16 offices and five continents (France, Hong Kong, Singapore, Thailand, Australia, Mexico, Colombia, Spain, Brazil and the United States).

We're committed to helping businesses transform to better our world. We're proud to be a World Economic Forum (WEF) New Champion, and a B Corp-certified company in Singapore, Hong Kong and Mexico, currently working towards certification across all other locations.

Your Role

You will use your talents in mobile development, application architecture, design thinking and problem solving to help create rapid prototypes and enable the rapid acceleration of ideas. You have outstanding interpersonal skills and the ability to manage client projects and build or be part of a high performing engineering team that consistently exceeds expectations. You will also work closely with project teams and business stakeholders and provide technical expertise that enables innovation.

Your Responsibilities

• Lead cross mobile platform (Flutter) and Frontend(React, Angular, Vue etc...) application development.
• Be involved in Server-side development(NodeJS, Java, PHP, etc...) for both native mobile and web clients.
• Set up and maintain CI/CD pipelines.
• Implement new frontend and mobile features and enhancements, collaborating with designers and product owners to translate creative visions into functional code.
• Ensure code quality through thorough testing, code reviews, and adherence to best practices.
• Troubleshoot and resolve technical issues.
• Optimize application performance, responsiveness, and memory usage. 
• Understands mobile app architecture and design patterns.
• Familiar with managing deployment and release on App Store.
• Experience in implementing engaging UI and complex animations.
• Familiar with Agile / Scrum Methodologies.
• UI test automation.

Who You Are

• Brings along strong expertise in cross mobile platform development using Flutter
• Experience in fullstack and frontend web development.
• Knowledgeable in API interactions.
• Experience in realising creative visions in code.
• Excellent interpersonal and cross-group collaboration skills.
• Independent thinker with a strong work ethic.
• Detail-oriented and excellent organisational skills.
• Possess excellent communication skills.
• Strong troubleshooting skills and ability to meet deadlines.
• Strong team player.
• At least 5 years of relevant experience (8 years minimum for senior).

Knowledge and experience in the following would be a plus for this role

• Cloud platforms(Azure, AWS, GCP etc...)
• Android development(Kotlin and JetPack)
• IOS developement(Swift and SwiftUI)
• Hybrid mobile Development (React Native, KMP etc...)
• CMS (Stripe, Directus, Drupal etc...)
• Microservice Architectures (BFFs, Circuit Breaker, Gateway, Saga etc...)

MORE ABOUT PALO IT:

We’re eager to adapt to change, learn from our experiences and move to meet our planet’s urgent needs. With 2025 as our horizon, we are taking action to meet the following objectives:

• Become a climate net-zero company
• Attain 50% of revenue from projects with a positive impact
• Train 100% of our workforce on impact
• Achieve B Corp certification among all 16 of our offices across the globe
• Continuously measure & improve employee happiness

Our clients (https://www.palo-it.com/en/case-study) are amongst the world's most successful companies. We innovate with both established Fortune 1000s, SMEs and start-ups who aim to make an impact, become global leaders and address the world's most complex challenges.

What We Offer

• Stimulating working environments
• Unique career path
• International mobility
• Internal R&D projects
• Knowledge sharing
• Personalized training

For more on our team culture and benefits, check out our careers page (https://www.palo-it.com/en/career)

PALO IT Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Palo IT SG does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Palo-IT.

Your personal data will be processed for the purposes of managing Palo-IT’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.palo-it.com/en/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Our client is a one-stop communication solutions and services partner. Due to business needs, they are now recruiting a Customer Service Manager to be part of their team for ongoing transformation projects. They are located in the East – easily accessible.

Responsibilities:

• Network Architecture: Design, implement, and manage sophisticated network solutions that ensure high performance, reliability, and scalability.
• Project Collaboration: Work with cross-functional teams to define network needs for new projects and provide technical guidance throughout.
• Infrastructure Management: Lead the planning, execution, and upkeep of IT and IP network infrastructures, including routers, switches, Wi-Fi, firewalls, and servers.
• Technical Support: Provide expert technical support and troubleshoot issues both onsite and remotely.
• Technology Evaluation: Assess and recommend new technologies and tools to boost network performance and security.
• Industry Collaboration: Work with vendors, partners, and external experts to stay informed about new threats and industry developments.

Requirements:

• Degree in related field
• Relevant experience
• Possess CCNP or CCIE or HCIP or HCIE certification

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

One of our clients is looking for two candidates with the below given skills:

Working Days :

Monday – Friday Time : 0800 am – 1830 pm

Remarks : May request to work overtime and weekends for special program or events offsite.

1.1 Job Scope

▪ Act as the IT ambassador to our users:

o Sharing and evangelize best practices, tips and tricks on productivity tools and security best practices.

o Proactively identifying opportunities to simplify our end user experience as well as operation of business processes through the application of IT technology.

▪ Participate in innovation, simplification, and transformation opportunities in IT support and end user services space.

▪ Provide end to end technical support to staff in a professional and friendly manner.

Support may include the following.

o Proactive investigation, diagnose, and solution of IT related issues on-site or remotely.

o Escalate issues in a timely manner according to standard operating procedure and follow up with the appropriate support team for resolution.

o Keep peers, team lead or IDT Manager informed of significant problems and unexpected delays.

o Update ticket status accordingly in appointed ticketing system o Ensure all inquiries from the users are addressed in a prompt and professional manner. o Perform parts replacement (if applicable) o Engage local vendor to obtain site engineer support (obtain quotation, follow up PO creation, coordination) o Oversee warranty repair process. ▪ Work closely with business on joiner, mover, and leaver (JML) process. Focusing on o Joiner/ mover (: Hardware preparation – laptop imaging, software setup o Joiner/ mover Hardware setup at user’s place (if applicable) o Act as a “IT Buddy” and conduct IT induction program for new hires o Leaver/ mover (to another EM): Hardware collection and mover process ▪ Provide meeting/ event support by equipment setup and orienting users on proper use of equipment. ▪ Required to investigate, diagnose, and solve IT related issues, including hardware replacement, software debug, and others IT troubleshooting activity. ▪ Prepare and cascade IT communications to users via email. i.e. Service advisory, process changes ▪ Conduct regular maintenance checks on end user hardware ensuring all hardware, applications and operating systems are compliance with Global security policy and architecture. ▪ Responsible for AV and meeting room equipment. Perform system check on this equipment every morning. ▪ Provide professional management for IT assets, both hardware and software inventory in accurately capturing and maintaining the data within the Asset Register application. End to end process include the following. o Manage asset verification with finance department as per require. o Maintain the record of software licenses/ hardware. o Handles end to end process of software license/ hardware purchase, coordinate the replacement of End of Support software/ hardware, license renewal, ensure the compliance of license entitlement and license consumption. o Perform asset tagging for new on-boarding asset and update asset tracking system accordingly. o Perform yearly asset tech refresh. o Work with e-Waste vendor on bi-yearly asset disposition/ asset donation activity o Perform quarterly asset audit to ensure all IT assets are accurately reflected within application and physical count. o Daily operational task – handle ins and outs of assets based on requests. o Monitor asset performance and recommending corrective measurement to users. o Assist in review and provide asset analysis on annual budget and reforecast of budgets, including operational expenses and capital expenses. o Responsible for storeroom well-being include activities (not exhaustive) such as ensure equipment are well stored, reduce risk of equipment damage and proper rack labelling. o Develop and distribute monthly asset management reports to business and IT managers, which includes, physical stock count, depository report and missing items. ▪ Assist in ad-hoc tasks as and when assigned by IDT manager. 1.2 Qualification ▪ Recognized diploma or degree majoring in IT related discipline. ▪ Minimum 5 years of professional experience in multi-national IT Department. ▪ Strong analytical skills, problem-solving skills, proactive, willing to learn attitude, meticulous, quick to action, team player yet capable of working independently. ▪ Ability to multi-task while working towards tight deadlines. ▪ Keep abreast with the latest digital technology advancement and developments with the goal of bringing a more secure, efficient, and improved solutions to the business. Constantly seeking after new technology for testing and evaluation, proposing new ideas ▪ Be an active advocate of “modern company” champion by demonstrating efficient IT system to meet business needs, provide intelligent solutions to improve business efficiency.

Responsibilities:

• Design, develop, and test electronic software solutions for various applications.
• Collaborate with cross-functional teams to understand project requirements and design specifications.
• Develop and maintain documentation including technical specifications, software evaluations and reports.
• Conduct system testing, software coding and identify and resolve any issues or bugs.
• Ensure compliance with quality standards and regulatory requirements.
• Provide technical support and troubleshooting assistance to customers and internal teams.
• Stay up-to-date with the latest industry trends and technologies and provide recommendations for improvements.

Requirements:

• Degree in Electronic Engineering, Computer Engineering, or related field
• Minimum 3 years of experience in network communication, software solutions
• Proficient in programming languages such as C/C++ or Java
• Prior knowledge in Python, Linux is an added advantage

Interested candidates who wish to apply for the advertised position, please send in your latest resume to [email protected].

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Roles & Responsibilities:

• Foster Agile principles and methods for requirement gathering
• Understand the voice of stakeholders to capture the concerns/pain points and be actively involved in solutioning, design processes and opportunities
• Have active participation in delivery squad/team from Inception workshops, Development sprint cycle and be involved Post Implementation Reviews
• Work closely with business units, technology teams and other relevant stakeholders to ensure that they are engaged and actively managed
• Gather requirements for IT related projects by conducting interviews, work flow analysis, process analysis, and observation sessions
• Facilitate and clarify stakeholder’s needs and translating them into requirements, under product owner’s Scope and Direction
• Define requirements with a level of detail for User Stories, and specifying acceptance criteria that will be used by developers, QA and product owners to ensure that product owner intent is effectively captured

Requirements:

• Diploma or Bachelor’s Degree in Computer Science preferable
• 2 years of experience as a IT / Technical Business Analyst or Requirements Analyst role
• Passion for learning new technology

Purva Sholapurkar

EA Licence Number: 23C2060

Registration ID is R22109878

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

Job Summary:

The Head of IT is responsible for overseeing the information technology operations of the organization. This role involves managing IT infrastructure, ensuring the security of digital assets, leading a team of IT professionals, and implementing technology solutions that align with the company’s strategic goals. The ideal candidate will have a strong technical background, excellent leadership skills, and the ability to drive technological innovation.

Key Responsibilities:

1. Strategic Planning and Leadership:
   • Develop and implement the IT strategy in alignment with the organization's goals.
   • Provide leadership and direction to the IT department, fostering a culture of innovation and continuous improvement.
   • Stay current with technological advancements and industry trends to ensure the organization remains competitive.
2. IT Operations Management:
   • Oversee the day-to-day operations of the IT department, ensuring efficient and effective delivery of IT services.
   • Manage IT infrastructure, including servers, networks, hardware, and software systems across multiple brands.
   • Ensure high availability and reliability of IT systems and services.
3. Team Management:
   • Lead, mentor, and develop a team of IT professionals, promoting a collaborative and productive work environment.
   • Conduct performance evaluations, provide feedback, and identify training and development opportunities for team members.
4. Security and Compliance:
   • Develop and implement IT security policies and procedures to protect the organization’s data and systems.
   • Ensure compliance with relevant regulations, standards, and best practices.
   • Monitor and respond to security incidents and breaches.
5. Project Management:
   • Plan, execute, and oversee IT projects, ensuring they are completed on time, within scope, and within budget.
   • Collaborate with other departments to identify and address their technology needs.
   • Manage vendor relationships and negotiate contracts for IT services and products.
6. Budget Management:
   • Develop and manage the IT department budget, ensuring cost-effective use of resources.
   • Monitor and report on IT expenditures and financial performance.

Qualifications:

• Education: Bachelor’s degree in Information Technology, Computer Science, or a related field. A Bachelor degree or relevant certifications (e.g., ITIL, PMP) are highly desirable.
• Experience: Minimum of 10 years of experience in IT, with at least 5 years in a senior leadership role.
• Technical Skills: Extensive knowledge of IT infrastructure, cybersecurity, cloud computing, and enterprise software systems as well as retail system such as POS.
• Leadership Skills: Proven ability to lead and motivate a team, manage performance, and drive change.
• Project Management: Strong project management skills, with experience in managing large-scale IT projects.
• Communication: Excellent verbal and written communication skills, with the ability to communicate complex technical information to non-technical stakeholders.
• Problem-Solving: Strong analytical and problem-solving skills, with a strategic mindset.

Key Competencies:

• Strategic Thinking
• Leadership and Team Development
• Technical Expertise
• Budget Management
• Project Management
• Communication and Collaboration
• Security and Compliance Awareness
• Innovation and Change Management

Venture, a public listed company in SGX, is a leading global provider of technology services, products and solutions with established capabilities spanning marketing research, design, research and development. Over the years, Venture has built know-how and intellectual property with expertise in several technology domains. These include life science & genomics, molecular diagnostics, medical devices and equipment, healthcare and wellness technology, lifestyle consumer technology, health improvement products, instrumentation, test and measurement technology, networking and communications, fintech, as well as computing, printing and imaging technology.

Headquartered in Singapore, the Group comprises over 30 companies with global clusters in Southeast Asia, Northeast Asia, America and Europe, and employs over 12,000 people globally.

At Venture, our people are our most valuable asset. We are committed to unifying culture, encouraging innovation, and harnessing the collective strengths and synergies of our human capital to deliver compelling differentiation, advancing Venture’s position as a leading global provider of technology solutions, products and services.

We’re looking to add a Senior / Systems Analyst , IT (SAP Basis) - 2 years contract in Singapore. The position will be based in our corporate office in AMK.

As a Senior / Systems Analyst , IT (SAP Basis) - 2 years contract, you will :

To provide IT professional SAP Basis for Venture group companies and Support day-to-day system operations. Responsible for system configuration, administration, monitoring, and troubleshooting SAP environment. Provide technical support and leadership for SAP systems, which can include implementing standards and requirements, overseeing upgrades, establishing processes for monitoring performance, and system configuration, design, and application.

• Ensuring 24/7 SAP system availability.
• Responsible for Managing User/Client Administration, Authorization Management, System Performance Management, Audit Management, Transport Management System, Background Job, Patches installation, System Backup & Recovery, Kernel Upgrade, OS & Database Maintenance for Venture Group wide.
• Responsible to manage SAP Business Continuity Planning, Disaster Recovery.
• Ensure Optimum server performance and Preventive maintenance to keep daily operation smooth.
• Manage SAP daily support ticket within defined Service Level.
• Custodian for SAP System Architecture, Hardware, and integration landscape.
• Direct reporting to IT Manager and work closely other IT pillar.
• Manage and liaise with third party vendor.
• Deliver all IT projects on time.

What skills and experiences are we looking for?

• Degree in Computer Science , Information Systems, Engineering, or equivalent.
• Knowledge in Basis Administration is a must.
• Minimum 5-7 years of relevant of SAP consulting or manufacturing industry experience.
• Basic knowledge on SAP NetWeaver technology.
• Interested in processes within software development landscapes.
• Prior experience in S4/Hana would be advantageous.
• Analytical, meticulous and have good sense in troubleshooting.
• Ability to articulate and communicate with people of all levels in the organization.
• Able to work independently and lead in projects.
• Willing to travel to support subsidiaries in regional countries if required.
• SAP Basis ECC / S4Hana environment.
• Able to commit to 2 years contract.

If you embody the spirit of excellence, passion for discovery, innovation and enterprise, and the desire to make a difference in the world of technology and electronics, come join the Venture team!

Be Part of the Global Venture Family.

Disclaimer:

By submitting your application to Venture Corporation Limited and its group of companies, you acknowledge and agree that any personal data you provide will be processed for the purpose of evaluating your application for employment.

If you are not selected for this position, we may retain your personal data to consider you for future employment opportunities unless you inform us otherwise. Should you wish to withdraw your consent or request access to or correction of your personal data, please contact our Personal Data Protection officer by email: [email protected]

Job Objectives

You will be responsible to migrate and onboard the Bank’s applications into Dynamic Application Security Testing (DAST) platform. Onboarding process and technicalities require candidates to be technical person.

This role will include tasks to deliver and ensure DevOps systems reliability, availability and getting systems back to steady state as quickly as possible.

You design and implement automation initiatives, perform script development and use DevOps tools to the advantage. In this portfolio of DevOps platform, you would also be responsible to maintain all DevOps Enterprise toolsets, OS patching, tools version upgrades, certificate-renewals. You would adopt enterprise monitoring culture, implementing SRE principles to identify and remediate issues before SLA, SLI, SLOs are violated. The successful candidate will be a technically savvy, dynamic leader, excellent communicator, have demonstrable technical hand-on supporting DevOps toolset coupled with excellent infrastructure knowledge and automation expertise.

As part of a cross-functional product development group, you should be comfortable with working as part of highly talented teams ensuring that modern technology and process are utilised as part of the role.

Key Responsibilities

We’re looking for a hands-on engineer who will be:

· MUST have deep hands-on knowledge and experience in Dynamic Application Security Testing (DAST) methodology and related tools like App Scan

· MUST have deep hands-on knowledge and experience in DevOps tool chain support and operability

· Ensures all DevOps tools 100% uptime, ensuring high levels of application reliability and resiliency

· Supporting and maintaining full stack DevOps toolsets. (Jira, Confluence, Bitbucket, Jenkins, SonarQube, Artifactory, xRay)

· Troubleshoot, deep dive RCA and fix DevOps platform issues related to DevOps platforms

· Establish enterprise monitoring capabilities for DevOps toolsets

· Has deep technical knowledge on debug, troubleshooting Jenkins groovy scripts, pipelines thru Jenkins, Bitbucket, SonarQube, etc

· Able to code, script, automate full DevOps automation capabilities to enhance and elevate automation from manual human tasks.

· Always able to find ways to automate, develop scripts, innovate new ideas to reduce human work and repetitive tasks.

· Support OS and DevOps applications patching related activities.

· Remediate DevOps infrastructure issues such as Control-M jobs, backup jobs, BMC Alerts, schedulers, cron-batch, shell scripting commands, etc.

· MUST have automation through server-side Unix/Linux shell scripting technical knowledge

· Work with the vendors in areas of technical support, upgrade DevOps tools, etc

· Configuring server side items - SSO, SSL, Load Balancer, Auto Scaling and DNS setup

Key Requirements

Must:

Knowledge of DevOps Tools

· Technical hands-on knowledge in Dynamic Application Security Testing (DAST) HCL AppScan

· Deep Technical hands-on knowledge in Atlassian stack (Jira, Confluence, Bitbucket)

· Deep Technical hands-on knowledge in platforms such as Jenkins, SonarQube, Artifactory, xRay

Debug and Issue Troubleshooting

· Debug, troubleshooting, diagnose, fix platforms related issues for all the above DevOps tools

· Debug, troubleshooting, diagnose, fix groovy scripts issues (runtime Build, Deploy, Scan, etc)

Pipeline development and Automation

· Hand-on experience in coding, developing and maintaining CI/CD build, deploy pipelines

· Deep Technical experience in automation with groovy scripts.

· Deep technical experience in server-side Unix/Linux shell scripting.

· Able to develop and enhance new automation scripts thru Jenkins pipelines (Groovy scripts, APIs)

Platform Tool Support

· Prior working experience installing, configuring, integrating, upgrading and patching CI/CD toolset.

· MUST be able to work in stretch example: off-office hours support (weekends, holidays)

· Support and maintain all DevOps platform tools uptime to meet SLA

· Support DevOps pipelines issues (Build, Scan, Deploy, Run, Test) phases of DevOps

· Support to DevOps champions and development team

Should:

· Build relationships with DevOps domain champions, development communities and developers

· Comfortable working in a challenging environment

· Able to design a strategy and then execute against it

· Manage delivery of complex projects by simplifying into smaller deliveries

· Ability to benchmark industry standard tools and implement it

Advantageous

· Knowledge of SRE best practices

· Implement SLI, SLO key indicators to this role

· Extensive background in working with service support teams Infrastructure, Network, Storage, Security, Operations

· Self-directed and comfortable working in ambiguous environments

· Experience working in a highly matrixed organization

Established in 2006, Easmed has grown over the years to be a leading medical device distributor specialising in bringing innovative products in the fields of ENT, General Surgery, Urology, Sleep Medicine, Respiratory and Critical Care in South-East Asia.

As part of Easmed’s philosophy to build value and trust to our Customers and Partners, in addition in collaborating with international medical device brands including Stryker, Lumenis, Cook Medical and Resmed, we have also established our very own Easmed Academy, a training arm of the business, to raise the educational value to our customers and partners.

As part of our expansion plan to continue to push our boundaries to transform healthcare through medical education and delivering our promise to create a better life for all and hence raising the standards of medical care, our team is seeking to recruit an Data analyst / IT Support Executive.

Reporting to the Senior Regional Operations & Technical Service Manager, you will represent the company to support IT needs. You will be the first point of contact for employees who experience technical issues with computer hardware, software, networking or other devices.

Specifically, you will

• provide technical support & advice to employees and customers
• install, configure and maintain computer hardware, software and systems
• troubleshoot and solve technical issues relating to computers/phones/tablets
• maintain software licenses and the in-house server
• manage email accounts – including set up for new users
• manage purchase of new assets, the return of assets and the inventory for each repair
• manage and maintain network security & equipment safety
• assist IT projects and deployments
• train and guide employees on the use of technology
• evaluate, configure & implement new technology for company
• keep up-to-date with new technologies and industry developments

You should possess at least a Diploma preferably IT-related and/or have 1 to 2 years of relevant working experience.

To succeed in this role, you should possess the competency for efficient & quality to ensure IT team’s contribution is valuable. As you will be required to work with various divisions, you must possess strong collaboration skills.

We regret to inform that only shortlisted candidates will be contacted.

Technology Services Specialist (IT Industry)

(12 months contract)

• Working Day: Mon to Fri
• Working Hours: 9am - 6pm
• Office Location: Kaki Bukit
• Salary: S$3,500 - S$3,850

RESPONSIBILITIES:

• Support on-site and remote end-users to resolve IT-related issues (hardware/software/network) on their notebooks/desktops and related peripherals.
• As a Regional IT to provides Remote, On-Site or Station Technical Support to FedEx Operations Staff & Customers.
• To work closely with 3rd Party Organizations in the Diagnostics, Maintenance & Support of all Electronic Technologies that including Networks equipment & Software Applications Deployment.
• To perform technical support, problem resolution & provides input to the isolation & resolution of component likes network appliance, different type of hardware & software problems.
• Resolve issues that occur outside work hours whenever needed.
• Other tasks and projects as assigned by Manager or Management.

QUALIFICATION & EXPERIENCE:

• ITE/Diploma in Information Technology from recognized institutes.
• Proven work experience as a Desktop Support Engineer, Technical Support Engineer, or similar role for about 2 years or more.
• Hands-on experience and knowledge in troubleshooting and deploying Windows 10
• Hands-on knowledge and experience in troubleshooting desktop, printer, scanner, RF scanner, label printer, and laptop issues
• Hands-on experience and knowledge in troubleshooting user and support of MSOffice products
• Basic support of Office Network, Shared Drive, Wireless and VPN connectivity
• Basic Support and Troubleshooting of other desktop software used by the office
• Basic support on iPhone / iPad / Android phones
• Knowledge of IT procurement, order and delivery process flow and protocols
• Ability to leverage on available tools such as subscription services, internet or other online services to support functions
• Provide support of general IT request like VC connectivity/ Mobile Email Activation.

WhatsApp or Email your Resumé for Interview Arrangements.

Whatsapp: +65 80231200

✉ [email protected]

Daniel Wong Reg No: R2095781

The Supreme HR Advisory Pte Ltd EA No: 14C7279

We are looking for an IT Infra System Engineer with to produce detailed design and Integrate IT system within the Railway domain.

Responsibilities

· Support in designing IT System hardware: Racks, Servers (Memory, CPU,…) , Storage, Workstations, Access Switches,

· Support in IT integration of sub-systems

· Support in defining and configuring IT System software: OS, VM, COTS, IP parameters, apply hardening procedures

· Support in proposing and implementing integration, verification and validation (IVV) scenarios

· Participate in biddings and projects and will be in charge of the good operations of the Reference and Integration platforms.

· Assist in providing associated documentation

Key Skills and Experience

· Diploma/Bachelor’s Degree in Computer Science, Information Technology, Electronics Engineering, or related discipline (essential)

· Systems engineering basics knowledge

· Preferably 5 years of experience in an IT Engineering role

· Experience in:

Ø IT Infrastructure Design and Implementation

Ø Data Centre Design and Implementation,

Ø Disaster recovery design and implementation, such as Arcserve,

Ø High Availability Systems,

Ø Virtualization (VMware, VSAN,…),

Ø Kubernetes,

Ø Storage Systems,

Ø Hardening procedures,

Ø Firewall policy implementation,

Ø L3 and L2 switches configuration and troubleshooting,

Ø System configuration & troubleshooting, and

Ø Load, Performance and Integration testing.

· Knowledge on different communication protocols at Network and Application level i.e. TCP/IP, HTTP, FTP, LDAP, SNTP, etc.

· Practice of Linux and Windows

· Experience working within a Systems Engineering lifecycle

· Experience in thermal simulation

· Experience in EMC/EMI

· Certifications in TOGAF, VCAP will be highly beneficial

RESPONSIBILITIES:

1. Support on-site and remote end-users to resolve IT-related issues (hardware/software/network) on their notebooks/desktops and related peripherals.
2. Provide Remote, On-Site, or Station Technical Support to FedEx Operations Staff & Customers as a Regional IT.
3. Work closely with 3rd Party Organizations in the Diagnostics, Maintenance & Support of all Electronic Technologies, including Network equipment & Software Applications Deployment.
4. Perform technical support, problem resolution & provide input to the isolation & resolution of components like network appliances and various hardware & software problems.
5. Resolve issues that occur outside work hours whenever needed.
6. Perform other tasks and projects as assigned by Manager or Management.

QUALIFICATION & EXPERIENCE:

• Diploma/Degree in Information Technology from recognized institutes.
• Proven work experience as a Senior Desktop Support Engineer, Senior Technical Support Engineer, or similar role for about 4 years or more.
• Hands-on experience and knowledge in troubleshooting and deploying Windows 10.
• Hands-on knowledge and experience in troubleshooting desktop, printer, scanner, RF scanner, label printer, and laptop issues.
• Hands-on experience and knowledge in troubleshooting user and support of MSOffice products.
• Basic support of Office Network, Shared Drive, Wireless, and VPN connectivity.
• Basic Support and Troubleshooting of other desktop software used by the office.
• Basic support on iPhone / iPad / Android phones.
• Knowledge of IT procurement, order and delivery process flow and protocols.
• Ability to work effectively in a multi-cultural environment.
• Ability to deal with ambiguity, negotiation, and unorganized situations.
• Ability to leverage available tools such as subscription services, internet, or other online services to support functions.
• Continuous self-learning and self-initiating.
• Provide support for general IT requests like VC connectivity/ Mobile Email Activation.
• Ability to communicate effectively with a wide variety of people in a professional manner, face to face, on the telephone, and in writing.
• Ability to demonstrate practical troubleshooting and problem analysis techniques.
• Ability to plan and prioritize workload without supervision.
• Ability to prioritize, manage, and perform under pressure to meet SLA’s.
• Excellent knowledge of Customer Service best practices.
• Willing to work flexibly and with enthusiasm.

SKILLS AND ATTRIBUTES:

• Good Analytical Skills, Problem Solving Skills, Judgement & Decision-Making Skills, Influencing & Persuasion Skills, Interpersonal Skills, high adaptability, and positive attitude are expected.
• A team player with determination to drive to excel.
• Excellent customer service skills.
• Self-motivated with a strong drive to succeed.
• Regular interaction with First Line Management, Senior Management, Directors, and occasional interaction with Officers (VP and above) for internal contacts.
• Regular interaction with Suppliers, Vendors, and 3rd party Consultants for external contacts.

RESPONSIBILITIES:

1. Provide support to on-site and remote end-users to resolve IT-related issues (hardware/software/network) on their notebooks/desktops and related peripherals.
2. Serve as a Regional IT representative, offering Remote, On-Site, or Station Technical Support to FedEx Operations Staff & Customers.
3. Collaborate closely with 3rd Party Organizations in the Diagnostics, Maintenance, & Support of all Electronic Technologies, including Network equipment & Software Application Deployment.
4. Perform technical support, problem resolution & contribute to the isolation & resolution of components like network appliances, various hardware & software issues.
5. Address issues that arise outside work hours as needed.
6. Perform other tasks and projects as assigned by the Manager or Management.

QUALIFICATION & EXPERIENCE:

• ITE/Diploma in Information Technology from recognized institutes.
• Proven experience as a Desktop Support Engineer, Technical Support Engineer, or a similar role for approximately 2 years or more.
• Hands-on experience and knowledge in troubleshooting and deploying Windows 10.
• Hands-on experience and knowledge in troubleshooting desktop, printer, scanner, RF scanner, label printer, and laptop issues.
• Hands-on experience and knowledge in troubleshooting user and support of MSOffice products.
• Basic support of Office Network, Shared Drive, Wireless, and VPN connectivity.
• Basic Support and Troubleshooting of other desktop software used by the office.
• Basic support on iPhone / iPad / Android phones.
• Knowledge of IT procurement, order and delivery process flow and protocols.
• Ability to work effectively in a multi-cultural environment.
• Ability to deal with ambiguity, negotiation, unorganized situations.
• Ability to leverage available tools such as subscription services, internet, or other online services to support functions.
• Continuous self-learning and self-initiating.
• Provide support for general IT requests like VC connectivity/ Mobile Email Activation.
• Ability to communicate effectively with a wide variety of people in a professional manner, face to face, on the telephone, and in writing.
• Ability to demonstrate practical troubleshooting and problem analysis techniques.
• Ability to plan and prioritize workload without supervision.
• Ability to prioritize, manage and perform under pressure to meet SLA’s.
• Excellent knowledge of Customer Service best practices.
• Willing to work flexibly and with enthusiasm.

SKILLS AND ATTRIBUTES:

• Good interpersonal and communication skills, high adaptability, and positive attitude are expected.
• A team player with determination to drive to excel.
• Excellent customer service skills.
• Self-motivated with a strong drive to succeed.
• Regular interaction with First Line Management, Senior Management, Directors, and occasional interaction with Officers (VP and above) for internal contacts.
• Regular interaction with Suppliers, Vendors, and 3rd party Consultants for external contacts.

Our client is a one-stop communication solutions and services partner. Due to business needs, they are now recruiting a Customer Service Manager to be part of their team for ongoing transformation projects. They are located in the East – easily accessible.

Responsibilities:

• Network Architecture: Design, implement, and manage sophisticated network solutions that ensure high performance, reliability, and scalability.
• Project Collaboration: Work with cross-functional teams to define network needs for new projects and provide technical guidance throughout.
• Infrastructure Management: Lead the planning, execution, and upkeep of IT and IP network infrastructures, including routers, switches, Wi-Fi, firewalls, and servers.
• Technical Support: Provide expert technical support and troubleshoot issues both onsite and remotely.
• Technology Evaluation: Assess and recommend new technologies and tools to boost network performance and security.
• Industry Collaboration: Work with vendors, partners, and external experts to stay informed about new threats and industry developments.

Requirements:

• Degree in related field
• Relevant experience
• Possess CCNP or CCIE or HCIP or HCIE certification

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De