Total 30 production consultant job vacancies in Information Technology category in Singapore, North East

As part of Level 3 Development team the enhanced functionality a scrum team you will:

• Design, develop and implement features, enhancements, Webservices, Microservices, tools and utilities in a client facing environment on a platform that is highly scalable and resilient on the N-tier architecture in Agile development life cycle.
• Acquire comprehensive knowledge of the Visa Dispute business domain, contribute to requirement analysis, evaluate various coding alternatives, and participate in scoping and sizing activities.
• Perform third and fourth level support in production and client certification environment with root cause analysis including identifying, developing, and providing solutions for production issues.
• Analyze and identify the root cause of performance issues and propose changes to designs and new enhancements for resiliency and scalability.
• Engage in effective communication and collaboration with team members, including vendor partner teams
• Participate in technological proof-of-concepts, embrace new technologies and frameworks and in code review processes to ensure quality and consistency
• Produce and maintain technical documentation to support development and operational initiatives
• Collaborate with Product Owners, Architects, SME's, DevOps, Security, Business, Performance, Automation, and Operations teams to ensure alignment across initiatives.
• Strive for excellence and innovation in service delivery, seize opportunities and consistently think and act ahead of the curve to drive success

Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce. We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people.   While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.     

The Opportunity: 

We are looking for Versatile, curious, and energetic Software Engineers who embrace solving complex challenges on a global scale.  As a Visa Software Engineer, you will be an integral part of a multi-functional development team inventing, designing, building, and testing software products that reach a truly global customer base. While building components of powerful payment technology, you will get to see your efforts shaping the digital future of monetary transactions.   

The Work itself: 

• Design code and systems that touch 40% of the world population while influencing Visa’s internal standards for scalability, security, and reusability 

• Collaborate multi-functionally to create design artifacts and develop best-in-class software solutions for multiple Visa technical offerings 

• Actively contribute to product quality improvements, valuable service technology, and new business flows in diverse agile squads 

• Develop robust and scalable products intended for a myriad of customers including end-user merchants, b2b, and business to government solutions. 

• Leverage innovative technologies to build the next generation of Payment Services, Transaction Platforms, Real-Time Payments, and Buy Now Pay Later Technology 

• Opportunities to make a difference on a global or local scale through mentorship and continued learning opportunities 

Essential Functions:

• Works with product owners to gather and refine requirements for one product, adding and taking into account existing tools and solutions across departments.

• Develops and designs moderately advanced architect solutions that are robust and scalable, considering integrations with other solutions across the internal technical ecosystem.

• Provides domain expertise on the development of user documentation of solutions and implements standard processes in user documentation.

• Plays a significant role in the development and delivery of new features within a product from end-to-end.

The Skills You Bring:

• Energy and Experience: A growth mindset that is curious and passionate about technologies and enjoys challenging projects on a global scale

• Challenge the Status Quo: Comfort in pushing the boundaries, ‘hacking’ beyond traditional solutions

• Language Expertise: Expertise in one or more general development languages (e.g., Java, C#, C++)

• Builder: Experience building and deploying modern services and web applications with quality and scalability

• Learner: Constant drive to learn new technologies such as Angular, React, Kubernetes, Docker, etc.

• Partnership: Experience collaborating with Product, Test, Dev-ops, and Agile/Scrum teams

**We do not expect that any single candidate would fulfill all of these characteristics. For instance, we have exciting team members who are really focused on building scalable systems but didn’t work with payments technology or web applications before joining Visa.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Job Responsibilities

• Software Development

- Designing, implementing and maintaining Java-based applications

- Contributing in all phases of the development lifecycle

- Writing testable, scalable and efficient code

- Test and debug new applications and updates

- Maintain up to date code documentation

- Participating in code review

• Software Enhancement

- Perform L3 support including Software development and maintenance in terms of implementing enhancements and defect fixes

- Maintain and improve the performance of existing software for production environment

• General Skills

- Clearly and regularly communicate with management and technical support colleagues

- Ability to own tasks and think critical during crisis

- Willing to learn and collaborate with various stakeholders

Requirements

• Recognized Degree in IT/Computer Science or a relevant discipline

• At least 5 years work experience as a Java Software Engineer, Java Developer or similar role

• Experience building Java EE applications and familiarity with Object-Oriented Design (OOD)

• Good knowledge of popular Java frameworks like JSF and Spring MVC

• Candidate should be well versed in one or many of the following standard or enterprise skills:

1. Enterprise Java Bean (EJB)
2. J2EE framework
3. XML, Xquery, XSL
4. Linux/Unix Windows Platform and Solaris
5. Oracle database SQL and JDBC
6. Java XML Parsing, Coding
7. Service Oriented Architecture (SOA)
8. Perl and Python
9. I Text for RTF Generation
10. Java-based Web services
11. Java Servlet Technology

• Cloud Certifications & Experience: Certifications from major cloud providers (e.g., AWS Certified Solutions Architect, Microsoft Certified: Azure Administrator, Google Cloud Professional Cloud Architect) and/or demonstrated expertise in AWS Cloud services, including EC2, is highly desirable

• DevOps Integration: Familiarity with DevOps practices such as CI/CD, containerization (e.g., Docker, Kubernetes), and cloud-native pipelines.

• Cloud Governance: Understanding of cloud policies and governance, cost management tools, and usage monitoring.

• Knowledge in Java, JSP/Servlet, Java Bean, JDBC, SQL, HTML, XML, CSS, JavaScript, etc. is added advantage

• Experience with test-driven development

• Knowledge in Database, Reporting Systems

• Problem-solving skills

• Strong analytical and problem-solving skills

• Able to work independently and as a team

Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce.   We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people.   While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.  

The Lead Network Cloud Engineer will be responsible for designing and implementing deployments that span Visa’s private data center and public cloud environments with an emphasis on infrastructure as code network connectivity enablement for Visa’s Amazon Web Services, Google Cloud and Microsoft Azure public cloud presence.

We are looking for a hands-on individual with extensive knowledge in networking, automation, and infrastructure as code technology including knowledge of applicable public cloud processes, methodologies, standards, products, and frameworks. The ideal candidate would assist in the definition of the architecture, capturing functional requirements, preparing estimates, and developing technical solutions for Visa’s foundational cloud services.

This role offers the opportunity to combine architecture definition with hands-on development work as part of providing guidance to project teams on design and deployment related activities.

The successful candidate will work with Operations and Infrastructure, Cybersecurity and Product Development teams to define network solutions for hybrid cloud deployment solutions that will enable the use of Hybrid cloud infrastructure to meet the challenges of technology, regulatory, security, and competitive conditions.  The Cloud Network Engineer is a technologist with demonstrated experience and interest in networking, public cloud, workload migration from private to public cloud, cloud native design and application transformation/modernization.  The candidate should have a positive attitude and excellent communication skills to effectively share your knowledge. 

This position reports to the Senior Director, Network Engineering and is a key role within Visa’s O&I Network Engineering organization.

Key Responsibilities

The Lead Network Cloud Engineer provides senior technical leadership in several network engineering areas of expertise and is responsible for developing and executing new initiatives to drive growth, reduce cost, increase reliability and increase global synergy for Visa’s networks. (S)/He will collaborate with other functional and technology leaders to define and execute business priorities.

Key responsibilities for the role include senior technology leadership in network engineering, network automation and public cloud environments.

• Contribute to the network architecture strategy for Visa’s Private/Hybrid/Public Cloud adoption including long-term network architecture scenarios in collaboration with stakeholders, partners, and customers.
• Collaborate with Cloud, Systems, and Cyber Security Architects to assist in driving our public cloud strategy and standards. 
• Architect, design, and deliver innovative solutions to enable public cloud connectivity with Private DCs. 
• Develop standard automation templates for deployment of public cloud infrastructure and platform components. 
• Use cloud-native approaches for solutions based on business goals, objectives, and requirements, while understanding integration with legacy solutions. 
• Design security into all projects and processes for design, implementation, and operational stages. 
• Design solutions that are secure, scalable, repeatable, and highly available while efficient. 
• Provide knowledge transfer to engineering and operations teams on architecture, design, and delivery of public cloud solutions. 
• Actively participate in communities/forums/guilds on Cloud computing. 
• Drive software development for Visa’s Infrastructure as Code (IAC) efforts across Private/Hybrid/Multi Cloud environments.
• Influence enterprise technology selection and define High Level Design documentation for key technology initiatives.
• Collaborate with network architecture, cyber security, and operations teams. Making recommendations on next-generation capabilities to support new business opportunities.
• Drive coordination, consensus, and execution to mitigate cyber risk issues and emerging threats in such a dynamic environment.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Join a Thriving Team of Experts

We're a boutique management consulting firm making waves in the wealth management space. We partner with leading banks on large-scale transformation projects, acting as their trusted delivery partner every step of the way.

We're on a mission to create a dynamic competency center with a diverse group of high-potential consultants. We believe in fostering a collaborative environment where everyone's unique skills and experiences come together to create a perfect synergy in delivering the best possible solutions for the projects we undertake.

Job Description

Are you a passionate Temenos T24 expert with a proven track record of delivering successful core banking transformations? Do you thrive in collaborative environments and possess strong leadership and communication skills? If so, we want to hear from you!

We are seeking a highly experienced Technical Consultant to join our growing team. You will play a pivotal role in guiding our banking clients through all stages of their Temenos T24 projects, from initial analysis to post-implementation support. You will leverage your in-depth T24 knowledge to configure and customize the system, ensuring it meets our clients' specific needs.

Key Roles and Responsibilities

• Lead or participate in Temenos T24 Core Banking projects as a Technical Lead or Consultant, guiding clients from analysis and design through post-live support.
• Collaborate effectively with senior management, technical and business teams, vendors, and stakeholders to achieve project objectives.
• Take ownership of assigned areas, including developing and executing testing plans, data migration strategies, integration plans, cutover plans, and implementation.
• Configure and validate custom Temenos T24 functionalities, ensuring user acceptance and high-quality solutions.
• Create clear and concise technical documentation for both internal and external audiences.
• Deliver technical training to clients and end-users as required.
• Contribute to the development and execution of migration strategies.

Technical and Professional Requirements:

• Bachelor's degree with a minimum of 8 years of experience in Temenos T24 software technical consultancy and expert services, ideally within a banking environment.
• Proven experience and a successful track record in delivering end-to-end T24 Core Banking or Wealth Suite transformation projects.
• In-depth knowledge of T24 architecture design principles.
• A strong blend of technical expertise and product knowledge, ideally with expertise in one or more of the following T24 modules:

1. Securities and Corporate Actions
2. Derivatives (DX)
3. Structured Products (SY)
4. Treasury Modules (MM, FX, and Swaps)

• Experience in Financial Accounting and GL reporting, including preparing accounting schemas, and charts of accounts, and analyzing/correcting GL mismatches.
• Experience in planning and executing T24 upgrades, TAFC to TAFJ migrations, and performance-tuning projects. (Advantage)
• Hands-on experience with integration frameworks like IRIS and design frameworks. (Preferred)
• Strong technical skills in:

1. INFOBASIC
2. T24 JAVA API coding
3. JAVA
4. Oracle 10+ operating systems

• Familiarity with the functionality of UNIX, AS400, and NT operating systems, particularly disc structures.
• Experience integrating T24 with Wealth Suite components (TAP, TTI, and TDS).

Essential Skills:

• Analytical and highly organized with a strong ability to prioritize tasks.
• Effective team player with excellent communication and interpersonal skills, thriving in a multicultural environment.
• Exceptional presentation skills to confidently convey complex information to both technical and non-technical audiences.

Benefits:

• Opportunity to work with a high-potential team on challenging and impactful projects.
• A collaborative and supportive work environment that fosters professional growth.
• Competitive salary and benefits package.

Are you a passionate and experienced T24 consultant who thrives in a collaborative environment? We encourage you to apply!

As the Site Consultant for a Global/Regional Data Center I ensure effective and timely coordination of CI Infrastructure activities and overall management of the specified sites by applying the GDC/RDC processes, services and tools.

Consulting

• Coordination of customer projects/activities within the GDC/RDC
• Interface to customer & order teams (first point of contact) to fulfill requirements
• Supports internal coordination (incl. prisonization) of timelines & task for HW installations
• Consults and documents the datacenter service scope
• Consults other PSOs teams and solutions teams as well as the datacenter teams in their activities in the GDC/RDC
• ACI Rollout Coordination

Data Center Management

• Integrate CI standards & products into the GDC/RDC
• Build and maintain a relationship with relevant stakeholders and customer for the GDC/RDC
• Define, report and improve relevant KPIs
• Coordinates quality management activities
• Supports business planning in alignment with controlling

Processes, Tools & Standardization

• International standardization and global alignment of processes
• Coordination of global teams to improve service and ensures local and international knowledge transfer
• Design, implement and documents new standards and processes for the service
• Coordinate tool landscape and implements requirements
• Supports business planning in alignment with controlling

Vendor / ESP Management

• First point of contact for service management
• Service package maintenance
• Financial planning & tracking
• Concept creation for upcoming requirements

Logistic Management

• Supports remarketing and logistics processes

Other Tasks

• Coordinate audits
• Planning & Coordination of Projects and new IT-Rooms and/or buildings
• Supports other teams PSO in their audits for datacenter related topics
• Required knowledge competencies and attributes
• Skill/Competency Cluster: Consulting Knowledge

Responsibilites

• At least 3 years of relevant experience in application production support on (Java) or (.NET) applications in both Unix and Windows operating environments;
• Experience in incident management, problem management, release management, root cause analysis and deployment;
• Understand SDLC and experience working with business users, various IT teams and vendors;
• Knowledge of web languages (e.g. HTML/CSS, JavaScript);
• Familiarity with databases (e.g. Oracle, Microsoft SQL) and application servers (e.g. IIS, WebSphere Application Server);

As a Senior Consultant in Data Science & Analytics, Financial Services (FS) focus you will work on both local and international client engagements on data science topics, including data acquisition and exploration, building relevant models, and presenting results to stakeholders.

You will also contribute to internal data science projects hosted on Heka, our internal accelerator for data science projects: https://www.heka.ai/en
As part of the global data science team, you will contribute to the development of various solutions designed to address our clients’ needs.

Key responsibilities:

• Partner with our clients’ leadership teams, engineers, program managers and data analysts to understand business needs.
• Steer a small team or work independently on client projects with support of senior leadership.
• Identify, acquire, process, and explore relevant data sources.
• Analyze large amounts of structured and unstructured information to discover trends and patterns.
• Use your data analytics and data science expertise to derive valuable insights from datasets, build predictive models and machine-learning algorithms.
• Communicate at scale, through multiple mediums: presentations, dashboards, datasets, bots and more.
• Propose solutions and strategies to business challenges.
• Collaborate with engineering and product development teams.
• Contribute to a broad range of projects and deliverables, including models, algorithms, datasets, measurements, services, tools, and processes.
• Evangelize data science in the region by contributing to training & upskilling.
• Contribute to business development activities such as building proposals, conducting research, and driving thought leadership.

Basic Qualifications:

Bachelors/Degree in Computer Science or other technology field.

Must have at least 3 years of professional production support experience in HA environment.

Must be familiar with agile and DevSecOps principles and practices.

Scripting experience with Windows PowerShell and Unix scripting.

Preferred Qualifications:

3+ years of experience with Java applications, SQL/NoSQL, Handling Production operations.

Experience working with any log analysis tools and observability applications like Grafana, Tableau, Splunk.

Experience with Linux and Windows administration, networking, security, and troubleshooting.

Excellent communication, collaboration, and problem-solving skills

Knowledge on Docker/Kubernetes, NginX, CDN, Caching

Installing and Uninstalling various Windows and Unix/Linux applications and software experience

We are the regional CTO team helping financial institutions to adopt and implement Avaloq products, within a wide ecosystem. We believe our colleagues comes first, thinking different is an asset and innovation comes by putting customer experience first in our design thinking.

We are the Integration domain team helping financial institutions to easily adopt and use our Avaloq products within a wide ecosystem. We believe our colleagues comes first, thinking different is an asset and innovation comes by putting customer experience first in our design thinking.

We are looking for a seasoned Java Engineer contributing to the evolution of our API offering.

Your key tasks 

• Design, Develop and Maintain microservice-based APIs
• Apply Software Development best practices, including unit testing, version control, continuous integration and design patterns.
• Write technical documentation, analyze and resolve incidents and issues.

This incumbent will be responsible for developing one or more software components that are part of a backend system and will be involved in the software development lifecycle, from the definition of requirements to design development and testing.

Duties and Responsibilities:

• Works with multi-disciplinary team to understand system/application requirements
• As part of a team, develops software solutions that meet client’s needs and perform as designed
• Capable of applying technical best practices to all projects
• Consistently improves skills in order to deliver high-quality output and gain increased responsibility
• Communicate professionally with clients and internal staff to identify needs and evaluate solutions
• Willingness to explore new technologies, learn new concepts and share ideas with others

Knowledge, Skills and Abilities:

Experience handling multiple tasks while meeting deadlines

Ability to thrive in a team development environment while also being able to work independently

Basic understanding of the benefits of the various design methodologies and object-oriented environments

Technical Skills and Experience:

• Recognised Degree in Computer Science, IT or Engineering with a minimum of 5 years of relevant experience in software development;
• Gone through at least one full software development lifecycle (SDLC) with experience in producing SDLC documentation;
• Extensive experience in analysing requirements, designing and delivering complex enterprise applications (Java/J2EE) and database application interfacing (JDBC, SQL);
• Knowledge of Application Server (WebSphere/WebLogic etc) and Messaging
• middleware (IBM MQ, RabbitMQ etc) is mandatory
• In-depth experience working in Pl/SQL and EJB programming is mandatory.
• Mandatory to have at least 2 years of hands-on working experience in Business
• intelligence Applications, preferably IBM Cognos Analytics:

o Hands-on experience in writing stored procedures and implementing the same

in Cognos framework manager.

o Creating, enhancing and maintaining Framework Manager models to support

business requirements.

o Create ad hoc reports and cubes for the internal Business Intelligence team and

external customers.

• Knowledge of UI development through ExtJS or equivalent will be an advantage.
• Knowledge of continuous integration using Genkins and SonarCube will be an advantage
• Knowledge of any ETL products and Datawarehouse concepts will be an added advantage.
• Able to work well independently as well as in a team; and
• Good written and verbal communication skills in English.

Job Responsibilities:

• Project Implementation, Customization Development, and Post Implementation Support of our Products and Solutions.
• Provide Consultancy and Coaching for Customers or Channel Partners on our Products features.
• Work closely with the team across departments including Pre-Sales, Product Engineering, and Quality Assurance.

Job Requirements:

• Bachelor’s Degree in Computer Science, Software Engineering or IT related discipline.
• 1-3 years of working experience with good hands-on in software application development, implementation and support.
• Good communication, analytical and interpersonal skills.
• Overseas exposure for project assignment.
• Experience with the following technologies/areas:

o Java, HTML, JavaScript, SQL Languages.

o RESTful APIs/Web Services and JSON data format.

o Unix and Windows Operating Systems.

o Apache Http Server, or its variants.

o Tomcat, JBoss Web Server, JBoss EAP, Oracle WebLogic, or IBM WebSphere Web Container.

o Oracle, Microsoft SQL Server, MySQL, Derby Database Software.

o Active Directory or other Directory Services.

o Application Security.

o Customer Identity and Access Management (CIAM).

• Good to have the following:

o Experience with .NET/C#, HTML5, AngularJS, ReactJS, React-Native, Flutter, Cordova or other Web/Mobile Programming Languages.

o Understanding in Microservice Architecture, API Gateway, Cloud Computing Architecture (e.g. Azure, AWS, OpenShift), Agile Software Development.

o Relevant IT Certifications: IT Security, Project Management, Agile Software Development.

We are looking for an experienced SAP Business Analyst to play a key role in our SAP implementation and migration projects. The ideal candidate will have expertise in SAP ABAP, SAP ECC to Hana migration, SAP BW ABAP analysis, and data analytics projects related to SAP. The SAP Business Analyst will be responsible for identifying incremental logic, analysing SAP BW cube logic, working with SAP audit tables, and providing insights into underlying table information.

Responsibilities:

• Work closely with stakeholders to understand business requirements and translate them into SAP solutions.

• Analyze existing SAP systems, including SAP ECC and SAP BW, to identify areas for improvement and optimization.

• Collaborate with technical teams to develop and implement SAP ABAP solutions.

• Participate in SAP ECC to Hana migration projects, ensuring smooth transition and minimal disruption to business operations.

• Conduct analysis on SAP BW cubes and provide recommendations for optimization and efficiency.

• Perform data analytics projects related to SAP, leveraging SAP-related tools and technologies.

• Utilize SAP audit tables to ensure data integrity and compliance with regulatory requirements.

• Identify incremental logic and provide solutions to enhance SAP system functionality.

• Provide support and guidance to end-users on SAP-related issues and queries.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or related field.

• Minimum of 5 years of experience working as a SAP Business Analyst or similar role.

• Proficiency in SAP ABAP programming language.

• Experience with SAP ECC to Hana migration projects.

• Strong understanding of SAP BW Abap analysis and SAP-related data analytics.

• Knowledge of SAP audit tables and their usage in maintaining data integrity.

• Excellent analytical and problem-solving skills.

• SAP certification(s) is a plus.

Job Description: We are looking for an experienced SAP Business Analyst to play a key role in our SAP implementation and migration projects. The ideal candidate will have expertise in SAP ABAP, SAP ECC to Hana migration, SAP BW ABAP analysis, and data analytics projects related to SAP. The SAP Business Analyst will be responsible for identifying incremental logic, analysing SAP BW cube logic, working with SAP audit tables, and providing insights into underlying table information.

Responsibilities:

• Work closely with stakeholders to understand business requirements and translate them into SAP solutions.
• Analyse existing SAP systems, including SAP ECC and SAP BW, to identify areas for improvement and optimization.
• Collaborate with technical teams to develop and implement SAP ABAP solutions.
• Participate in SAP ECC to Hana migration projects, ensuring smooth transition and minimal disruption to business operations.
• Conduct analysis on SAP BW cubes and provide recommendations for optimization and efficiency.
• Perform data analytics projects related to SAP, leveraging SAP-related tools and technologies.
• Utilize SAP audit tables to ensure data integrity and compliance with regulatory requirements.
• Identify incremental logic and provide solutions to enhance SAP system functionality.
• Provide support and guidance to end-users on SAP-related issues and queries.

Requirements:

• Bachelor’s degree in computer science, Information Technology, or related field.
• Minimum of 5 years of experience working as an SAP Business Analyst or similar role.
• Proficiency in SAP ABAP programming language.
• Experience with SAP ECC to Hana migration projects.
• Strong understanding of SAP BW ABAP analysis and SAP-related data analytics.
• Knowledge of SAP audit tables and their usage in maintaining data integrity.
• Excellent analytical and problem-solving skills.
• SAP certification(s) is a plus.

• Contribute significantly to our SAP S/4 HANA implementation project, focusing on Finance, Procurement, and/or Supply Chain.
• Utilize Agile methodologies to collaborate closely with business stakeholders, the IT team, and implementation partners.
• Ensure that the S/4HANA solution, along with relevant add-ons, aligns with our Digital Enterprise Architecture and Application Roadmap, delivering the envisioned business outcomes.
• Provide support for any ongoing Business-As-Usual (BAU) work when necessary.

• Hold a degree in Information Technology or a related field.
• Possess a minimum of 5 years of functional and technical experience in SAP FICO, MM, and/or PM modules.
• Experience in integrating SAP ERP modules with non-SAP systems is essential.
• Knowledge and experience in S/4HANA, and familiarity with other SAP add-on solutions such as Ariba, TripRecord, IBP, and iMRO would be advantageous.
• Demonstrate knowledge/experience in project delivery under the Agile framework.
• Singaporean only

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

• Strong knowledge in SAP Module with implementation or project management experience
• Working location at the East

· Bachelor’s degree in Computer Science/Engineering or related field.

· Proven 8+ years of experience in software testing with a focus on automation.

· Strong expertise in wealth management, securities, and financial services.

· Manage resource allocation and testing budget to meet testing deadlines.

· Work on Automation frameworks using Selenium for web applications, maintaining the test suite and adding test scripts for Mobile and Web applications in each sprint using the BDD cucumber framework.

· Work closely with Product Managers, Technical Architects, and developers to understand complex products in the Wealth management and securities domains.

· Act as the Single Point of Contact for TCOE for all test-related matters.

· Manage a team of testers, assigning tasks, providing guidance, and conducting performance reviews.

· Provide ongoing maintenance support for applications and 24/7 stand-by support required.

· Work extensively in Agile methodologies, utilizing tools such as Jira, Jama, and HP ALM.

· Hands-on experience with Selenium for automation testing.

· Develop relevant frameworks in Automation, including BDD with Cucumber, TestNG, and Page Object Model.

Job Title: Consultant/Senior Consultant - Data Governance & Global Markets

Position Overview: Join our dynamic team as a Consultant/Senior Consultant in Data Governance & Global Markets, where you'll spearhead transformative initiatives within leading financial institutions. This role offers a unique opportunity to drive innovation across technology, data, and information management, shaping the landscape of client projects and organizational strategies.

Key Responsibilities:

• Collaborate with managers and key stakeholders to ensure the successful execution of client initiatives, with a focus on conceptualizing, designing, and implementing data-driven financial and risk analytics solutions.
• Leverage your expertise to innovate, build, and maintain robust data solutions that address business challenges, including reviewing data requirements and ensuring master data integrity.
• Identify areas for data quality enhancement and implement strategies to resolve data quality issues, working closely with program/project managers and subject matter experts (SMEs).
• Define and implement data strategy, policies, and controls to ensure the accuracy, completeness, security, and reliability of enterprise data, particularly in areas such as client valuation, pricing, and product development.
• Design and implement enterprise data governance and security strategies, including encryption, masking, and authorization methods, to safeguard sensitive information.
• Provide valuable data insights to business and functional teams, recommending enhancements to data consolidation and streamlining data collection and reporting processes through automation.

The Opportunity

IQVIA’s Real World Solutions is currently recruiting for an Associate Consultant, Biostatistician/ Epidemiologist to focus on real world evidence generation across APAC region. The successful applicant will have the opportunity to work with experienced healthcare industry, academic researchers, consultants, and data scientists. He/she will support the design, development, and delivery of a wide range of projects to our clients from database analytics, HEOR and patient centered research. Projects range in complexity from evaluating and scoping opportunities, research analysis and problem solving to assisting the development of recommendations for clients.

Responsibilities:

• Develop and execute statistical analyses for real world studies

• Work closely with project teams including project managers, epidemiologists, data scientists, statisticians and consultants across APAC and other regions to ensure accuracy and validity of data

• Maintain in-depth understanding of real-world designs and statistical methods including modeling approaches

• Provide statistical input in study protocols and prepare statistical analysis plan

• Support data analytics scripting and execution of analytics for observational research studies

• Use statistical programming ability to support development/maintenance of central analytics code library and updating existing coding with support from IQVIA data scientists

• Support project delivery including creating reports, presentations and other client deliverables, and participating in client meetings and workshops

• Develop and implement strategies to ensure accurate and timely delivery of statistical analysis results

• Excellent communications skills to effectively communicate complex statistical concepts to internal and external stakeholders

Skills & Experience Required:

• MPH, MSc or PhD (or an equivalent degree) in statistics, biostatistics, epidemiology, public health, or a related discipline

• Proficiency in the use of statistical software such as R and other statistical programming language

• Strong analytical and problem-solving mindset along with excellent written and verbal communication skills

• Compelling quantitative skills with the ability to learn and apply analytical tools and techniques for analysis

• Experience in designing and executing retrospective epidemiological studies using existing data sources

• Prior healthcare-related experience and computing skills with high level programming languages will be an added advantage

• Able to work independently in a multidisciplinary and culturally diverse team

• Excellent team player and self-motivated

• Fluency in English (spoken and written)

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com

At ERM, sustainability is our business. As the largest pure-play sustainability consultancy, we partner with the world’s leading organizations, creating innovative solutions to sustainability challenges and unlocking commercial opportunities that meet the needs of today while preserving opportunity for future generations. Our Mergers & Acquisitions (M&A) – Transaction Advisory team is currently going through a period of growth in the market to service our APAC client base.

To support successful delivery and continued growth, ERM is seeking a Senior Consultant (Finance) to support and deliver a range of projects, while supporting on-going client development to capture the growth in the market.

In this role, the successful candidate will be working alongside Partners and principal consultant across the M&A teams to offer Transaction Advisory Services to financial institutions and infrastructure operators. You will work closely with energy / power companies, private equity firms and investments banks to deliver technical due diligence services on buy side, sell side and project financing deals.

The ideal candidate will also support the successful delivery of ERM proposals and projects in line with our vision, values and our strategic imperatives by:

• Adhering to all ERM and client requirements, specifically those related to H&S and governance
• Supporting opportunities for evolving services in line with client needs.
• Supporting sales opportunities in respect of designated projects.
 

ERM aims to build an "inclusive culture" by identifying, acquiring, developing and retaining a highly skilled and high performing workforce that reflects the diverse global marketplace in which we operate, regardless of gender, ethnicity, religious preference, sexual orientation, physical attributes, and educational background.

Job Description

M&A within ERM Global has a core technical team of over 50+ technical consultants delivering technical due diligence out of EMEA, USA and APAC. We often work in close collaboration with our global ESG and EHS due diligence teams, to provide a holistic due diligence service to our client. Due to increasing client demand in APAC, we are looking to expand this offering further within the technical service line, based out of Singapore.

As a Senior Consultant (Finance), you will be expected to:

• Assist / lead delivery of proposals, which will include development of our company profile, technical scopes of work, scheduling and commercial terms;

• Assist / lead on multiple projects that provide our clients with a business plan evaluation of their proposed investment on infrastructure assets;

• Lead the coordination of typical project deliverables such as Q&A submission, management sessions, client meetings and report delivery;

• Work effectively across technical communities within ERM and subcontractors who are identified as Subject Matter Experts (SMEs) to support project delivery and client interaction; and

• Complete internal development tasks to improve the functionality of ERM’s Transaction Advisory service line.

Job Requirements and Skills

To apply for this role at ERM, you should provide evidence / demonstrate the following essential skills, and desirable skills / attributes where possible.

Essential

• A solid academic background with a financial bias (for example, Corporate Finance, Finance, Investment, Financial Economics).

• 6 to 8 years of financial consulting or investment experience during your career within the energy / power / infrastructure sectors.

• Strong financial analysis skills and the ability to identify risks and opportunities within technical documentation.

• Knowledge of current, reasonable costs associated with Capex (Capital Expense) and Opex (Operational Expense) for engineering assets / projects within the energy / power / infrastructure sectors

• Experience reviewing Financial Models, industry benchmarking, budgets and financial forecasts for industrial / infrastructure / power / energy projects.

• Experience in a client facing role discussing financial models, Capex and Opex projections.

• Experience understanding financial and technical evaluations, relating to points such as asset integrity, operational performance, management systems or business plans.

• Excellent organisational skills, self-motivation, self-sufficiency and the ability to work successfully in a fast turnaround team environment.

• Must be able to promote and execute quality work, and ensure high standards are being achieved by yourself and the team.

• Must exhibit advanced report writing and presentation skills.

Desirable

• The ability to lead or manage complex project delivery collaborating with multiple technical and non-technical workstreams into client deliverables.

• Familiar with decarbonization strategies and technologies.

• Experience reviewing EPC contracts for industrial / infrastructure / power / energy projects.

Who We Are:

As the world’s leading sustainability consulting firm, ERM is uniquely positioned to contribute to the environment and society through the expertise and energy of our employees worldwide.  Sustainability is what we do, and is at the heart of both our service offerings and how we operate our business.  ERM and our partners are driven by a dynamic vision: By 2021 we will be the clear leader in our chosen markets, we will double in value and we will deliver on our promises to our clients, our people and our investors.  For our people, our vision means attracting, inspiring, developing and rewarding our people to work with the best clients and on the biggest challenges, thus creating valuable careers.  We achieve our vision in a sustainable manner by maintaining and living our ERM values that include Accountability, Caring for our People, Client Focus, Collaboration, Empowerment, and Transparency. 

ERM does not accept recruiting agency resumes. Please do not forward resumes to our jobs alias, ERM employees or any other company location. ERM is not responsible for any fees related to unsolicited resumes.

ERM is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status or disability status.

Thank you for your interest in ERM!

At ERM, sustainability is our business. As the largest pure-play sustainability consultancy, we partner with the world’s leading organisations, creating innovative solutions to sustainability challenges and unlocking commercial opportunities that meet the needs of today while preserving opportunity for future generations. Our Mergers & Acquisitions (M&A) – Transaction Advisory team is currently going through a period of growth in the market to service our APAC client base. To support successful delivery and continued growth, ERM is seeking a Principal to support and deliver a range of projects, while supporting on-going client development to capture the growth in the market.

In this role, the successful candidate will be working alongside Partners across the M&A teams to offer Transaction Advisory Services to financial institutions and infrastructure operators. You will work closely with energy / power companies, private equity firms and investments banks to deliver technical due diligence services on buy side, sell side and project financing deals.

The ideal candidate will also support the successful delivery of ERM proposals and projects in line with our vision, values and our strategic imperatives by:

• Adhering to all ERM and client requirements, specifically those related to H&S and governance
• Identifying opportunities for evolving services in line with client needs
• Identifying follow-on sales opportunities in respect of designated projects.
• Contributing to achieving sales target by supporting Account Management team and Business Units.

ERM aims to build an "inclusive culture" by identifying, acquiring, developing and retaining a highly skilled and high performing workforce that reflects the diverse global marketplace in which we operate, regardless of gender, ethnicity, religious preference, sexual orientation, physical attributes, and educational background.

Job Description

M&A within ERM Global has a core technical team of over 50+ technical consultants delivering technical due diligence out of EMEA, USA and APAC. We often work in close collaboration with our global ESG and EHS due diligence teams, to provide a holistic due diligence service to our client. Due to increasing client demand in APAC, we are looking to expand this offering further within the technical service line, based out of Singapore.

As a Principal Consultant, you will be expected to:

• Deliver proposals, which will include development of our company profile, scopes of work, scheduling and commercial terms;

• Manage and successfully deliver large, complex and/or multidisciplinary consulting and due diligence projects and/or specific deliverables or phases of work on larger, more complex or higher complexity programs.

• Lead projects that provide our clients with a technical, operational and business plan evaluation of their proposed investment on infrastructure assets;

• Lead the coordination of typical project deliverables such as Q&A submission, management sessions, client meetings and report delivery;

• Work effectively across technical communities within ERM and subcontractors who are identified as Subject Matter Experts (SMEs) to support project delivery and client interaction; and

• Complete internal development tasks to improve the functionality of the Transaction Advisory service line.

• Lead, manage performance, inspire and mentor personnel for overall success of technical teams, where required.

• Understand the interrelationships between ERM practices and policies and how these are applied within the business model(s).

• Establish strong working relationships with clients through project delivery and face to face meetings

• Take direction and achieve objectives with minimal oversight.

• Participate in construction monitoring visits and site inspections to project sites.

Job Requirements and Skills

To apply for this role at ERM, you should provide evidence / demonstrate the following essential skills, and desirable skills / attributes where possible.

Essential

• A solid academic background with an engineering bias (for example, Civil Engineering, Chemical Engineering, Mechanical Engineering, or Electrical Engineering).

• Minimum 10 years of technical consulting, engineering, or operational experience during your career within the energy / power / infrastructure sectors.

• Strong technical skills and the ability to identify risks and opportunities within large amounts of technical documentation.

• Previous experience with Technical Due Diligence.

• Must have experience with site visits, site inspections and technical discussions, relating to points such as asset integrity, operational performance, management systems or business plans.

• Must be able to promote and execute quality work, and ensure high standards are being achieved by yourself and the team.

• Must exhibit advanced report writing and presentation skills. Experience in a client facing role.

• Must have experience assessing asset integrity and performance (HSE, maintenance, availability, etc.)

• Management of previous external client projects or experience in a client facing role.

• The ability to manage or assist with complex project delivery coordinating multiple workstreams into client deliverables.

• Demonstrates excellent organisational skills, self-motivation, self-sufficiency and the ability to work successfully in a fast turnaround team environment.

• Experience reviewing EPC contracts, Financial Models, design and specifications, budgets for industrial projects

Desirable

• Corporate finance qualification.

• Interest in domestic and overseas travel to perform site visits when required.

• Knowledge of current, reasonable costs associated with Capex (Capital Expense) and Opex (Operational Expense) for engineering assets / projects.

• Familiar with decarbonization strategies and technologies.

• Experience reviewing EPC contracts, Financial Models, design and specifications, budgets for industrial projects.

Who We Are:

As the world’s leading sustainability consulting firm, ERM is uniquely positioned to contribute to the environment and society through the expertise and energy of our employees worldwide.  Sustainability is what we do, and is at the heart of both our service offerings and how we operate our business.  ERM and our partners are driven by a dynamic vision: By 2021 we will be the clear leader in our chosen markets, we will double in value and we will deliver on our promises to our clients, our people and our investors.  For our people, our vision means attracting, inspiring, developing and rewarding our people to work with the best clients and on the biggest challenges, thus creating valuable careers.  We achieve our vision in a sustainable manner by maintaining and living our ERM values that include Accountability, Caring for our People, Client Focus, Collaboration, Empowerment, and Transparency. 

ERM does not accept recruiting agency resumes. Please do not forward resumes to our jobs alias, ERM employees or any other company location. ERM is not responsible for any fees related to unsolicited resumes.

ERM is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status or disability status.

Thank you for your interest in ERM!

At ERM, sustainability is our business. As the largest pure-play sustainability consultancy, we partner with the world’s leading organizations, creating innovative solutions to sustainability challenges and unlocking commercial opportunities that meet the needs of today while preserving opportunity for future generations. Our Mergers & Acquisitions (M&A) – Transaction Advisory team is currently going through a period of growth in the market to service our APAC client base.

To support successful delivery and continued growth, ERM is seeking a Senior Consultant to support and deliver a range of projects, while supporting on-going client development to capture the growth in the market.

In this role, the successful candidate will be working alongside Partners and principal consultant across the M&A teams to offer Transaction Advisory Services to financial institutions and infrastructure operators. You will work closely with energy / power companies, private equity firms and investments banks to deliver technical due diligence services on buy side, sell side and project financing deals.

The ideal candidate will also support the successful delivery of ERM proposals and projects in line with our vision, values and our strategic imperatives by:

• Adhering to all ERM and client requirements, specifically those related to H&S and governance
• Supporting opportunities for evolving services in line with client needs.
• Supporting sales opportunities in respect of designated projects.
 

ERM aims to build an "inclusive culture" by identifying, acquiring, developing and retaining a highly skilled and high performing workforce that reflects the diverse global marketplace in which we operate, regardless of gender, ethnicity, religious preference, sexual orientation, physical attributes, and educational background.

Job Description

M&A within ERM Global has a core technical team of over 50+ technical consultants delivering technical due diligence out of EMEA, USA and APAC. We often work in close collaboration with our global ESG and EHS due diligence teams, to provide a holistic due diligence service to our client. Due to increasing client demand in APAC, we are looking to expand this offering further within the technical service line, based out of Singapore.

As a Senior Consultant, you will be expected to:

• Lead delivery of proposals, which will include development of our company profile, technical scopes of work, scheduling and commercial terms;
• Assist / lead on projects that provide our clients with a technical, operational and business plan evaluation of their proposed investment on infrastructure assets;
• Lead the coordination of typical project deliverables such as Q&A submission, management sessions, client meetings and report delivery;
• Work effectively across technical communities within ERM and subcontractors who are identified as Subject Matter Experts (SMEs) to support project delivery and client interaction; and
• Complete internal development tasks to improve the functionality of ERM’s Transaction Advisory service line.

Job Requirements and Skills

To apply for this role at ERM, you should provide evidence / demonstrate the following essential skills, and desirable skills / attributes where possible.

Essential

• A solid academic background with an engineering bias (for example, Civil Engineering, Chemical Engineering, Mechanical Engineering, or Electrical Engineering).
• 6 to 8 years of technical consulting, engineering, or operational experience during your career within the energy / power / infrastructure sectors.
• Strong technical skills and the ability to identify risks and opportunities within technical documentation
• Experience with site visits, site inspections and technical discussions, relating to points such as asset integrity, operational performance, management systems or business plans.
• Demonstrates excellent organisational skills, self-motivation, self-sufficiency and the ability to work successfully in a fast turnaround team environment.
• Must be able to promote and execute quality work, and ensure high standards are being achieved by yourself and the team.
• Must exhibit advanced report writing and presentation skills. Experience in a client facing role.

Desirable

• Management of previous external client projects.
• The ability to lead or manage complex project delivery coordinating multiple workstreams into client deliverables.
• Previous experience in technical due diligence would be preferred but not essential.
• Corporate finance qualification.
• Interest in domestic and overseas travel to perform site visits when required.
• Knowledge of current, reasonable costs associated with Capex (Capital Expense) and Opex (Operational Expense) for engineering assets / projects.
• Familiar with decarbonization strategies and technologies.
• Experience reviewing EPC contracts, Financial Models, design and specifications, budgets for industrial projects.

Who We Are:

As the world’s leading sustainability consulting firm, ERM is uniquely positioned to contribute to the environment and society through the expertise and energy of our employees worldwide.  Sustainability is what we do, and is at the heart of both our service offerings and how we operate our business.  ERM and our partners are driven by a dynamic vision: By 2021 we will be the clear leader in our chosen markets, we will double in value and we will deliver on our promises to our clients, our people and our investors.  For our people, our vision means attracting, inspiring, developing and rewarding our people to work with the best clients and on the biggest challenges, thus creating valuable careers.  We achieve our vision in a sustainable manner by maintaining and living our ERM values that include Accountability, Caring for our People, Client Focus, Collaboration, Empowerment, and Transparency. 

ERM does not accept recruiting agency resumes. Please do not forward resumes to our jobs alias, ERM employees or any other company location. ERM is not responsible for any fees related to unsolicited resumes.

ERM is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status or disability status.

Thank you for your interest in ERM!

We are seeking a skilled and experienced Technical Consultant with expertise in Moody's and Liquidity Risk to join our dynamic team. The ideal candidate will have a strong background in financial risk management, coupled with technical proficiency in DataStage, Oracle PL/SQL, and Unix Scripting. This role involves collaborating with clients to understand their Moody's and liquidity risk requirements and implementing effective technical solutions using ETL processes.

Key Responsibilities:

1. Moody's & Liquidity Risk Expertise:

• Utilize in-depth knowledge of Moody's and liquidity risk concepts to understand client requirements and provide expert guidance.

• Design, develop, and implement ETL processes using IBM DataStage to extract, transform, and load data related to Moody's and liquidity risk.
• Develop and optimize Oracle PL/SQL scripts for data manipulation and reporting.

• Write and maintain Unix scripts to automate data processes, ensuring efficiency and reliability in data workflows.

• Work closely with clients to gather and understand their Moody's and liquidity risk requirements.
• Provide technical consultancy to clients, offering solutions that align with their business objectives.

• Perform data analysis to identify trends, anomalies, and insights related to Moody's and liquidity risk.
• Collaborate with clients to interpret analysis results and provide actionable recommendations.

• Implement data quality checks to ensure the accuracy and reliability of data used in liquidity risk analysis.
• Troubleshoot and resolve technical issues in a timely and efficient manner.

• Create and maintain comprehensive documentation for technical solutions, ETL processes, and data workflows.

• Bachelor's or Master’s degree in Finance, Computer Science, or a related field.
• Proven experience as a Technical Consultant with a focus on Moody's and liquidity risk.
• Strong technical skills in DataStage, Oracle PL/SQL, and Unix scripting.
• Experience in ETL processes and data warehousing concepts.

As a Delivery Consultant, you will work closely with IBM clients and partners to design, deliver, and optimize IBM Technology solutions that align with your clients' goals. In this role, you will apply your technical expertise to ensure world-class delivery while leveraging your consultative skills such as problem-solving issue- / hypothesis-based methodologies, communication, and service orientation skills. As a member of IBM Technology Expert Labs, a team that is client focused, courageous, pragmatic, and technical, you'll collaborate with clients to optimize and trailblaze new solutions that address real business challenges. 

If you are passionate about success with both your career and solving clients' business challenges, this role is for you. To help achieve this win-win outcome, a 'day-in-the-life' of this opportunity may include, but not be limited to…

• Solving Client Challenges Effectively: Understanding clients' main challenges and developing solutions that helps them reach true business value by working thru the phases of design, development integration, implementation, migration and product support with a sense of urgency .
• Agile Planning and Execution: Creating and executing agile plans where you are responsible for installing and provisioning assets, testing, migrating to production, and day-two operations.
• Technical Solution Workshops: Conducting and participating in technical solution workshops.
• Building Effective Relationships: Developing successful relationships at all levels —from engineers to CxOs—with experience of navigating challenging debate to reach healthy resolutions.
• Self-Motivated Problem Solver: Demonstrating a natural bias towards self-motivation, curiosity, initiative in addition to navigating data and people to find answers and present solutions.
• Collaboration and Communication: Strong collaboration and communication skills as you work across the client, partner, and IBM team.

Required Professional and Technical Expertise :

• Automation Solutions Expertise: Familiar with the design, deployment and post production support needed for at least one of the following implementing automation solutions including automating business processes, integrating business systems, observability, application resource management, and proactive incident management.

Preferred Professional and Technical Expertise :

• Automation Technologies: Experience with one more of the following Automation technologies: WebSphere Application Server, Extreme Scale, Cloud Pak for Automation, Cloud Pak for Integration, Tivoli Monitoring, Instana, Netcool, Watson AI Ops or Turbonomics or the equivalent enterprise solution
• Hypervisors: Working knowledge of Hypervisors such as VM Ware and Virtualization management and administration technologies
• Programming Skills: Working knowledge and skills working with Java, Shell scripting, python, Kubernetes, Containers, Perl)

We are seeking a talented and experienced Data Engineer cum SAS Consultant to join our team. The ideal candidate will possess a strong background in data engineering, SAS programming, and proficiency in Python and Spark or PySpark. The role involves designing, developing, and implementing data solutions while leveraging SAS tools to provide insightful analytics. The candidate should have a passion for data, strong problem-solving skills, and the ability to work collaboratively in a dynamic environment.

Key Responsibilities:

1. Data Engineering:

• Design, develop, and maintain scalable and efficient data pipelines for large volumes of structured and unstructured data.
• Collaborate with cross-functional teams to understand data requirements and implement solutions that meet business needs.

• Utilize SAS programming skills to extract, transform, and load (ETL) data for analytical purposes.
• Develop and implement SAS solutions for data manipulation, statistical analysis, and reporting.
• Provide expertise in SAS programming to support analytics and business intelligence initiatives.

• Proficient in Python for data manipulation, analysis, and automation.
• Experience with Spark or PySpark for distributed data processing and analytics.

• Perform exploratory data analysis to identify trends, patterns, and anomalies in the data.
• Collaborate with data scientists and analysts to deliver actionable insights from complex datasets.

• Implement data quality checks and ensure the accuracy and reliability of data used in analytical processes.
• Troubleshoot and resolve data-related issues in a timely manner.

• Create and maintain comprehensive documentation for data pipelines, SAS programs, and analytical processes.

• Work closely with business stakeholders, data scientists, and other team members to understand requirements and deliver effective data solutions.

• Bachelor's or Master’s degree in Computer Science, Data Science, or a related field.
• Proven experience as a Data Engineer with a focus on SAS programming.
• Strong proficiency in Python and experience with Spark or PySpark.
• Solid understanding of data modeling, ETL processes, and data warehousing concepts.
• Excellent problem-solving and analytical skills.
• Effective communication and collaboration skills.
• SAS certification is a plus.

They have extensive knowledge of IT product requirements, features, benefits, and the process of implementing technologies in Domino’s stores. They are responsible for collaborating with the Customer Engagement Manager to support international master franchisees on the implementation of solutions. The IT Consultant is responsible for partnering to provide technology recommendations, proposing, and executing demos and documenting any technical gaps in the solution. The IT Consultant educates and translates the explanation of highly complex technical information of Domino’s products to international master franchisees to provide solutions. The Technology Consultant is responsible for supporting international master franchisees’ store infrastructure and Domino’s technology products for the purpose of diagnosing and resolving any technical issues. The Technology Consultant is an expert in Domino’s technology products and is responsible for analyzing customer’s needs, designing a solution, and implementing.

RESPONSIBLITIES

Provide Guidance and Expertise on Technical Solutions for Master Franchisees

• Collaborate with Customer Engagement Manager to understand goals and objectives and provide technical support to acquire new customers
• Qualify sales opportunities to evaluate the fit of a technology product in international markets and provide technical gaps analysis; identify technically fit solution for market
• Assist with identifying new products and/or features than can benefit international stores
• Collaborate with cross-functional teams (DPZ product strategy, design, and development teams) to determine how products could be modified to suit the needs of our international franchisees

Collaborate with Customer Engagement Team to Deliver Technical Demos and Solutions

• Collaborate to understand markets requirements, technical environment and needs
• Prepare and deliver technical presentations explaining IT products to existing and prospective international master franchises
• Consult and sell DPZ IT product portfolio; demonstrate benefits of Domino’s products versus competing products  
• Advise international franchisees on technology implementations to drive profitability and/or improving operations

Identify, Solve, and Monitor Issues to Increase Adoption and Customer Satisfaction

• Collaborate with internal teams on customer feedback and help resolve open issues, improve customer satisfaction and increase adoption of DPZ products
• Partner with franchisees to solve problems with installed products and answer any technical concerns
• Transition knowledge/relationships to delivery team, and monitor progress in the post-transition period
• Assist in researching and developing new products

Implement, Train and Configure Technology Products for Master Franchisees

• Collaborate with Customer Engagement Manager and IT Consultant to demo Domino’s technology products to existing and new international customers
• Train market users on new technology products
• Provide advice and guidance on technology best practices
• Collaborate with Customer Engagement Manager and plan a timeline for completion of projects or preform and produce root cause analysis (RCA) reports
• Provide excellence customer service on implementation and resolution of issues

Troubleshoot and Monitor Domino’s Technology Solutions

• Diagnosis technology products, system problems, inefficiencies, and weaknesses for international franchisees
• Understand franchisees’ business needs and provide a technical solution to the problem
• Collaborate with the technical in-house DPZ team to ensure familiarity with technology and advocate for global solutions for the technical problems
• Monitor the success of technology products that are implemented in international stores
• Produce detailed status reports on the efficacy of the technology and any gaps that should be addressed in core product; provide recommendations to Customer Engagement Manager