Total 3,462 scientific operations manager job vacancies in Information Technology category in Singapore

About CMI

Capital Markets IT (CMI) is the IT department within the bank focused on solutions related to Capital Markets. This includes Front Office (FO) booking platforms, Back Office (BO) platforms, Risk Management (RM) control and regulatory reporting systems, financial product and contract valuation systems, and much more. It is the department most directly exposed to the bank’s financial operations.

Responsibilities

• Able to lead in terms of technology and conceptualize, propose design and architectural evolution, along with operational model.
• Contributing to development of high quality fully tested source code complying with deadlines, schedule and coding standards.
• Liaise with business analysts for clarification and understanding of requirements.
• Provide deployment and change management of the solution/platform
• Develop tests strategy in coordination with project manager / Business Analysts
• Provide technical assistance during user acceptance test
• Support applications in production - analyze and resolve issues as they arise as well as propose optimizations for future.
• Monitor the results and quality of the different software solutions and projects implemented in the organisation

Qualifications and Profile

At least a Bachelor’s degree in any of these faculties:

• Computer Science
• Information Technology
• Programming & Systems Analysis
• Science (Computer Studies)

The successful candidate will definitely have:

• At least 12 years of software development experience
• At least 8 years’ experience working with Java
• Strong knowledge on various design patterns
• A strong understanding of recent Java language features, such as lambdas, streams, and futures
• Good knowledge of algorithms and data structures, with strong fundamentals in complexity analysis
• Strong ability to analyze code – understand execution flow & debug even without access to a debugger
• Experience with Maven, Git, writing and maintaining integration tests
• Strong familiarity with Linux and bash
• Good knowledge of SQL or an SQL-inspired dialect such as HQL
• Experience in cloud native architecture.
• An ideal candidate will also have expertise in some or all of the following:
• JupyterLab, JupyterHub, Jupter notebook, Mercury ecosystem
• Gitlab, Jenkins and Ansible with exposure to devops culture
• Jira or a similar issue-tracking system
• Python
• AWS cloud architecture

Additionally, knowledge of the following would be helpful although it is not required:

• Web development fundamentals (HTML, Javascript, typescript, jQuery, ReactJS, etc)
• Docker/Kubernetes, Microservices
• ElasticSearch
• Understanding or interest in finance & financial markets, particularly interest rate derivatives in their many forms (Forwards, Futures, Swaps, Swaptions, etc)

Besides having greater development experience than an intermediate or junior developer, a technical lead will be expected to make sometimes complex architectural decisions that balance difficult trade offs, and defend those decisions to management and clients within the bank; he or she will be expected to take a leadership role in the team, mentoring less experienced colleagues and helping them progress.

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

Technology Deployment Manager (Metalworking/ Chemicals/ Lubricants/ Fuel)

Location: Jurong

Industry : Specialty Chemicals

Salary Up to S$8000 depending on experience

Our client is committed to enabling a sustainable future. Their unmatched science unlocks immense possibilities at the molecular level, driving sustainable and measurable results to help the world Move Cleaner, Create Smarter and Live Better. Our client’s solutions are used by people every day, improving billions of lives around the world.

Our client values diversity in professional backgrounds and life experiences. They recognize unique work and life situations and offer flexibility, ensuring their employees feel engaged and fulfilled in every aspect of life.

ACCOUNTABILITY

• Accountable for maximizing utilization of resources to deploy the highest value Metalworking technical solutions at the customer in Southeast Asia and Australia to meet customer needs and lead to growth in operating income for Lubrizol Additives.

RESPONSIBILITIES

• Develop a deep understanding of company’s products and technology as well as industrial fundamentals to enable technology-based customer engagement and collaboration.
• Provide technical support and resolve application issues for assigned customers and OEMs.
• In-depth study of technological needs for various industrial applications and translate into design parameters and performance evaluation protocols. Lead or participate in innovative solutions development to meet OEM and customer requirement.
• Project planning, define project scope, objectives, milestones, resources and economics. Work with internal and external stakeholders to ensure resource allocation and project success.
• Accurately collate, interpret, and present data. Effectively communicate project status to internal stakeholders and customers in assigned project areas.
• Represent Lubrizol’s interest at industry forums as required.
• Develop and deliver impactful sales and customer training.

REQUIREMENTS

• Bachelor’s degree in engineering or chemistry
• At least 5 years of technical service experience in Chemical industry.
• Experience in metal working area.
• Technical skills to assist external customers and sales with performance or specification related queries.
• Experience with managing projects and organizing significant volume of work.
• Experience in prioritizing initiatives and managing customers.
• Demonstrates ability to solve technical and process-related problems.
• Demonstrates interpersonal and conflict management skills.

Lim Pey Chyi (Apple) - [email protected]

Recruitment Consultant (R2090579)

Manpower Staffing Services (S) Pte Ltd

EA License: 02C3423

Reporting to the Managing Director, and working proactively with the Management Team, you will lead a team of skilled Managers and work teams to drive and deliver the Group’s strategic and operational plans. We are incredibly driven and passionate about what we do in our business, and we will enable you with resources and tools to continually build our strong team that achieves the set deliverables and consistently strives for continuous improvements.

Responsibilities

You will lead our operations (Customer Service, Shipping, Planning- Supply Chain teams) and play a pivotal and strategic role in delivering successful fulfilment of all jobs to achieve optimal efficacy in our Group’s operations. You will collaborate with other departments to drive strategic plans for business growth and manage the budgeting, cost controls and keeping the business on track financially through management of the supply chain, freight optimization and other resources for value optimization. Hands on experience with ERP, CRM and data analytics software, experience with Business Central/ Navision and Salesforce in a trading and distribution organization will be added advantage.

Working with local and regional teams and other department heads, you will also review operational processes, purchasing and inventory efficacy and relevant frameworks to maintain operational excellence towards internal stakeholders and external customers’ satisfaction as well as to proactively improve our existing operational capabilities.

You will be responsible for and reporting to senior management on departmental budgets. You are to create and manage departmental budgets, forecasting and reporting to ensure cost-effective operations and achieve financial targets by optimizing efficiency.

We seek a good leader in you who will provide leadership, inspiration, coaching and development to your team members to achieve engagement and drive desired business results. Keeping the employees motivated and organizing appropriate training and development for them is important to align to the company’s succession plan and training initiatives.

Requirements

We look for the right individual who is driven by self-motivation and can take on very high level of responsibility and accountability.

Standard pre-requisites include:

• Degree in Business Administration, Supply Chain Management, Finance or equivalent field
• Solid understanding of core business functions: Logistics, Finance, IT, human resources, and marketing can be beneficial.
• Hands on experience with ERP software, Business Central will be an advantage
• 8-10 years of experience in a managerial or leadership role, preferably in operations, project management, supply chain, or a related field.
• Track record of successfully leading and motivating teams.
• Experience in managing budgets and driving operational efficiency.
• Proficiency in data analysis and interpretation: Utilizing data to inform decisions and track performance.
• Understanding of key operations software and technology.
• Ability to analyze and improve workflow processes is essential
• Good proficiency in written and spoken English
• Critical thinker and problem-solving skills

Manage job scheduling, forms management, JCL changes and problem solving

Manage LAN/WAN infrastructure, server systems, VoIP systems, security implementations.

Manage conversion to desktop computers on (WAN/LAN) along with Novell and NT servers.

Manage the paths between the JES2 nodes join in a network so that work moves from one place to another.

Manage software updates, perform maintenance, and troubleshot problematic workstations.

Manage personnel and infrastructure responsible for ensuring systems, applications and network availability.

Convert all UNIX systems to Linux.

Analyze system performance to determine data quality and to isolate and troubleshoot system software and hardware failures.

Install all computer equipment including POS network, computer services hub and network, and phone, data and fax integration.

Update new IP address in the DNS table.

Purpose of the Job

• Responsible for alignment of IT Services Catalogue in supporting AET’s IT strategy and plans, and represents all AET IT services provided, as primary/main IT representative
• Responsible for AET User/Customer satisfaction
• Responsible for all Service Delivery and Service Support actions taken to ensure they meet AET business needs and IT requirements
• In line with supporting AET Shareholder Scorecard (year-by-year), manage and achieve business and performance objectives set for the following:
  • Global IT Services Delivery Function and Teams – Staff Performance Management
  • Design and Introduction of (new) IT Service in line with expected Group/AET capabilities and benefits to be delivered
  • Availability of IT Services provided in line with meeting agreed performance levels
  • Delivery of IT Services in line with meeting SLAs (Service Level Agreements)
  • Resolution of Incidents
  • Fulfilment of Service Requests
  • Change Management (IT Service Configurations)

Key Accountabilities

• AET IT Services – Primary/Main Representative
• Champion the endorsed Group/AET IT service culture
• Ensure alignment of IT Service Delivery and Support solutions to AET’s business needs and IT requirements
• Assist in SLA negotiation efforts with AET business departments/functions
• Provide oversight to AET IT Service Owners
• Direct and oversee the maintenance of AET’s IT Services Catalogue
• Ensure compliance to processes and controls, with priority on procurement and cybersecurity.
• Manage activities towards providing appropriate access rights for authorized users and prevent access from unauthorized users
• Verify that for solution transitioning to operations, there is a defined and agreed-on set of criteria which will be used to assess the readiness for go live. Ensure that an overall approach for  service validation is defined at the outset of all solution delivery projects
• Work closely with Head of IT, AET Application Managers , Group ICTon IT solution/service sourcing decisions
• Direct and oversee the maintenance of a single source repository (incidents, service requests, change requests) on all  IT Services delivered to the business
• Manage and convene CAB (Change Advisory Board) meetings for urgent (including Emergency Change related) RFCs (request for change) 
• AET User/Customer Satisfaction 
• Direct and oversee the management of IT Service Accounts (User/Customer Needs and Relationships) 
• Work with business users to identify and prioritize business support needs, issues and their resolution
• Champion and promote service improvements on an on-going basis to continually improve customer satisfaction with IT services
• Direct and oversee periodic user/customer satisfaction surveys 
• IT Service Delivery and Support Operations – Process Effectiveness and Assurance 
• Accountable for overall process effectiveness and assurance (that primarily covers the core processes noted below)
• IT Service Account Management (IT Services Catalogue, Business Use Cases, IT Strategic/Operations Planning, IT Service Quality Assurance)
• IT Service Transition Management – IT Service Operations (Delivery, Support) readiness for introduction of new IT Services
• Incident/Problem Management (Incident Classification and Prioritization Criteria, Management of Level 1, 2, 3, 4 Resolution Points, Audits of Incident Tickets)
• Be knowledgeable of the Cybersecurity Control Standards, enforce those controls and manage major cybersecurity breaches.
• Change Management (IT Service Configurations) 
• AET IT Services Delivery and Support Operations – Performance Management  
• Maintain day-to-day responsibility for the ownership and resolution (including any referral or escalation as may be necessary) of service management issues
• Monitor, measure, report and review current performance of services and components in the enterprise IT environment and ensure IT capacity meets business needs
• SLAs (service level agreements) and OLAs (operational level agreements) are met 
• Review service metrics (KPIs) in supporting continuous improvements
• Champion and promote service improvements on an on-going basis to continually improve quality of IT services
• Set service performance management metrics, and direct the preparation of period management reports
• Capable of executing Crisis Management Responsibilities as required by role
• To comply with Company’s policies and Code of Conduct and Business Ethics (CoBE)
• Other duties and projects may be assigned from time to time

Qualifications

• Education:
  • Any Bachelor degree preferably Software Engineering or Computer Science
  • Ideal:
    • General-level Microsoft Certified Systems Engineer (MCSE) certification
    • General-level IT Service Management certification, e.g., ITIL
    • General-level Project Management certifications, e.g., PMP, Prince II
• Experience:
  • Min 7 years of professional experience in IT Service Delivery and Support type operations and organization with exposure to Cybersecurity Control Standards
  • Leading cross-functional teams (business, IT) on projects and/or operational initiatives.
  • Managing service accounts (technical, customer relationships)
  • Active involvement (5+ years) in project-level and operations-level engagements with senior-level business and IT stakeholders at planning, design, implementation and operation stages for IT service deployments
  • Experience with related IT Vendors (third party) an advantage
  • People Management and Team Building/Management
  • IT Service Management (ITSM) KPIs and Processes, e.g., ITIL
  • Problem Solving and Decision Making, e.g., Kepner Tregoe

Research in Banking and finance Industry

# The position demands natural intellectual curiosity and is a demanding role that typically requires strong communication skills, Able to handle multiple research assignments simultaneously, generating creative research ideas and ability to write clear and concise research notes

Key Responsibilities:

• Creating, updating and maintaining company models, company valuation, and industry databases
• Performing regular tasks promptly and providing regular reports to the analyst including analysis of periodically released industry statistics, sector news, etc.
• Handling ad hoc client requests, often to deadlines

Qualifications:

• Bachelor’s Degree/University degree or equivalent experience
• Min 5 to 7 years experience
• The ideal candidate will also need to be able to prioritize and work well under pressure, as daily news flow and unplanned projects arise frequently.

Send your resume to [email protected]

• Provide instruction and training to customers for start-up and operational of UPS and DC systems.
• Collaborate closely with customers and engineers to ensure site work is done in a safe manner.
• Maintaining track of maintenance contracts and ensuring prompt completion of tasks.
• Assist and provide technical support to customers for UPS and DC systems and coordinate with end-users for onsite battery installation, commission, repair and maintenance.

Requirements:

• Minimum Diploma in Electrical/ Electronic Engineering or equivalent.
• At least 5 years of relevant experience in UPS and DC power industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22109628

Responsibilities

About TikTok

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

Team Introduction

The Site Reliability Engineering (SRE) team is a fusion of software and systems engineering techniques used to design and operate large-scale, extensively distributed, and resilient systems. Within Infrastructure SRE at TikTok, our primary focus is to ensure that the reliability and uptime of our infrastructure services meet the needs of our users and support rapid improvement iterations. Our software development efforts are deeply committed to optimising existing systems, constructing essential infrastructure, and streamlining operations through automation. In the SRE team, you will have the opportunity to manage the complex challenges of scale, while using expertise in coding, algorithms, complexity analysis, and large-scale system design. We embrace a culture of diversity, intellectual curiosity, openness, and problem-solving. We also encourage ownership, self-governance and independence to work on various projects and an environment that provides the support and mentorship needed to learn and grow as an engineer.

The Role

In the role of a Tech Lead, you will assume responsibility for guiding and assembling a team of software and system engineers, leveraging your exceptional technical leadership skills. Your role will involve establishing efficient processes for project execution and promoting sound engineering practices. Additionally, you will maintain regular coordination and communication with other infrastructure teams and our user community.

What you will be doing:

1. Establish and oversee the SRE team, which encompasses tasks such as team recruitment, the training of new talent, system operation and maintenance, coordination efforts, and fostering a cohesive team culture;

2. Oversee the acquisition and development of software systems in organisational units. Establish a comprehensive long-term technical strategy with well-defined implementation steps and milestones to continually enhance the team's competitiveness and technological capabilities;

3. Reliability: Ensuring the reliability and efficiency of our core infrastructure, focusing on system capacity and stability; setting up reliability standards and recovery SOP;

4. Reliability: Troubleshooting and locating technical issues, bottleneck analysis, managing system high availability architecture transformation and upgrading;

5. Efficiency: Building automated operation solutions for large-scale systems; partnering with system development teams for system iteration;

6. Efficiency: Designing and implementing software platforms and monitoring frameworks for efficient, automated, and intelligent service-oriented architecture (SOA) governance;

7. Cost: There are millions of CPUs. We should build delivery standards, and monitor and budget systems to optimize the cost of the company;

8. Compliance: Designing and setting up new IDC; designing and implementing a data protection plan to meet the standard requirement.

Minimum Qualifications:

- Solid basic knowledge of computer software, understanding of Linux operating system, storage, network IO and other related principles;

- Familiar with one or more programming languages, such as Python, Go, and Java. Knowledge of design patterns and coding principles is necessary.

Preferred Qualifications:

- Bachelor's / Master's Degree in Computer Science or related major;

- Minimum of 3 years experience with the following NoSQL systems: Redis, MongoDB and other KV systems;

- Minimum of 3 years experience with the following SQL systems: MySQL, PostgreSQL.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Technical Delivery Manager (TDM) for Data Governance initiatives, you will be responsible for overseeing and ensuring the successful implementations. The role involves coordinating with cross-functional teams, understanding business requirements, and ensuring the alignment of technical solutions with data governance objectives. Key responsibilities for this role are:

Project Leadership: Lead planning, execution, and delivery of Business Glossary, Metadata management and Data lineage solution, ensuring alignment with organizational goals and objectives.

Requirements Analysis: Collaborate with business stakeholders to gather and analyse requirements, translating them into actionable project plans.

Tool Selection and Implementation: Oversee selection and implementation of metadata management tool, ensuring it meet the organization's needs and integrate effectively with existing systems. Conduct POCs involving new data technologies. Prioritize implementation scope for incremental coverage; Independently install, customise and integrate software packages and programs. Maintain and recommend software improvements to ensure a platform centric management of software applications

Lifecycle Management: Manage full lifecycle of metadata management and data lineage initiatives, from conception and design to implementation, maintenance, and optimization of end to end data lineage extraction; provide remediation for broken data lineage across multiple technologies, products and platforms. Review & deliver documents such as solution design, program specifications for target solutions

Cross-Functional Collaboration: Work closely with cross-functional teams, including data stewards, IT professionals, and business analysts, infrastructure & information security teams, to ensure a cohesive and integrated approach to metadata management and data lineage; Create frameworks, technical features which helps in establishing end to end data lineage for Critical Data Elements

Quality Assurance: Implement quality assurance processes to ensure the accuracy, consistency, performance & SLA monitoring and completeness of metadata and data lineage information in SIT, UAT and production environment

Vendor Management: Coordinate with vendors providing metadata management solutions, overseeing their contributions to the successful implementation of the projects.

Project Management & Risk Management: Plan, execute, and deliver metadata management and data lineage projects within scope, on time, and within budget. Identify and mitigate risks associated with metadata management and data lineage projects, ensuring compliance with industry standards and regulations.

Training and Documentation: Provide inputs for training programs and ensure documentation to enhance understanding and adoption of metadata management and data lineage best practices within the organization.

Performance Monitoring: Establish key performance indicators (KPIs) to monitor the performance of metadata management and data lineage initiatives, making adjustments as needed to meet objectives.

Stakeholder Communication: Maintain transparent and effective communication with stakeholders, providing regular updates on project progress, challenges, and resolutions. Convey technical concepts to non-technical stakeholders in simple ways.

Continuous Improvement: Drive continuous improvement initiatives, staying abreast of industry trends and emerging technologies to enhance Business Glossary, Metadata management and Data lineage capabilities within the organization.

Technical Skills

8+ years of experience in implementing data governance solutions with a strong background in deploying such solutions, encompassing both on-premise and cloud-based models.

Metadata Management Tools: Proficiency in using metadata management tools such as Informatica IDMC, IBM Watson Knowledge Catalog or equivalent tools (Collibra, Alation, Solidatus)

Data Lineage Tools: Experience with data lineage tools like Informatica IDMC, IBM Manta or similar solutions to establish and visualize end-to-end data flows. Identify and build both business and technical lineage, including strategies for fixing lineage breaks

Database Technologies: In-depth knowledge of various database technologies, including but not limited to Hadoop, Teradata, SAS, Oracle, Postgres, and Cassandra DB.

ETL/ELT Tools: Expertise in ETL/ELT tools like Informatica PowerCenter, SSIS, and other data integration platforms to understand and document transformation logic.

Scripting and Programming: Proficient in scripting languages (e.g., Bteq scripts, Spart ETL) and programming languages to support metadata extraction and manipulation.

Cloud Platforms: Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and their services relevant to metadata management and data governance. Strong background in addressing security considerations for cloud-based implementations is crucial, demonstrating the ability to design and implement secure solutions in alignment with industry standards.

On-Premise Container Solutions: Expertise with Red Hat Open Container Platform; showcasing proficiency in overcoming complexities related to deploying, managing, and optimizing applications in this environment. Integrate various components seamlessly and ensure a cohesive and efficient operation within the OpenShift cluster

Visualization Tools: Experience with data visualization tools such as Qlik, Microsoft Power BI, Tableau to create intuitive representations of metadata and data lineage.

Knowledge in Data modelling, working with calculations, leveraging the Set Analysis Experience in Implementing RBAC policies for various user groups such as Data Owners, stewards, consumers/stakeholders etc within the metadata management tool

· Implementation of out-of-the-box as well as custom workflows, user personas, custom reports / dashboards within the metadata management tool

Functional Skills

Business Glossary Management: Strong understanding of business glossary concepts and the ability to work with business stakeholders to define and manage business terms and their relationships.

Data Governance Frameworks: Knowledge of data governance frameworks and best practices, including BCBS239, and the ability to implement governance policies for metadata and data lineage.

Regulatory Compliance: Understanding of regulatory requirements related to data management, ensuring compliance in metadata and data lineage implementations.

Should have worked in large scale data warehouse & on-premise Power BI, Qlik based visualisation

Other Critical Skills

Strong analytical and problem-solving skills to address challenges related to metadata quality, data lineage accuracy, and overall data governance effectiveness

Fast Learner, enjoy analytical and data modelling work and proactive in providing solutions

Good interpersonal and communication skills with attention to details

Be forward looking and agile to adapt to changing bank’s needs and dynamic working environment

Identify ideas to improve system performance and impact availability

Embrace tackling and resolving complex technical design issues

Possess strong problem solving and decision-making skills while exercising good judgment

Ability to work on multiple projects at a time

STATEMENT OF PURPOSE

• To assist and/or lead the operations activities to deliver performance, aligned to the company’s strategic drive and goal.
• To drive a mindset of seeking improvement and service excellence to deliver best possible outcomes for the hotel and company.

Job Description

• Work with internal and external stakeholders and develop strategic operational plans and activities for hotels to drive service efficiency & quality and process optimisation.
• Work with hotel General Managers to achieve efficient operations, service standards and staff satisfaction level. Oversee the development and implementation of operational policies and procedures.
• Manage everyday activities, plan, and assign work ensuring you always have the right staffing numbers.
• Implement best practices and standardization initiatives across the portfolio to optimize efficiency and guest satisfaction.
• Assess Guest Experience in TrustYou, Booking.com platforms and propose opportunity.
• Prepare, review, and analyse reports timely for management reporting.
• Review Opera user access matrix and data on a periodic basis.
• Assist in all (including pre-opening) operations activities and drive completion of critical paths by department.
• Act as operations liaison with other corporate functional teams to provide support to hotels. Drive and deliver hotel goals with outsource partner and manage outsource services efficiently and effectively.
• Ensure all risk management programs are conducted in compliance with our brand standards and necessary compliance activities and documentation are up to date and checked for accuracy.
• Carry out duties/projects as assigned by line manager from time to time.

JOB REQUIREMENTS

• A bachelor's Diploma or Degree in hospitality management or a related field
• 4+ years of experience in a hotel management or operations role
• Good interpersonal skills and poses excellent problem-solving.
• Well-verse in Microsoft Office application
• Strong and demonstrable people skills with clear verbal and written communications, together with professional presentation style
• Strong analytical & critical thinking skills with eye for detail

Job Responsibilities:

• Supervise, monitor, and direct the performance of Data Centre Services (Deployment of racks, trays, hardware, customer requests through ticket management, reverse logistics, supporting parts storage and replenishment)

• Monitor daily Service Level Objective (SLO) and Service Level Agreement (SLA) - (multiple sites)

• Develop an operational team strategy to achieve Service Standards & SLA KPI’s.

• Professionally monitor and train team’s performance, provide on the job coaching and evaluate performance, compare results to objectives.

• Recommend or initiate hiring, promotions, transfers or disciplinary actions.

• Conduct regular safety and task specific training both theoretically and practical.

• Ensure all services are completed accurately and on time, in accordance with customer policies, including safety requirements.

• Establish, maintain, and promote exceptional customer service.

• Properly maintain and inspect tools & equipment.

• Schedule Maintenance Services as necessary to maintain the facility’s infrastructure systems in accordance with maintenance programs including, but not limited to, 5S (floor and room organization, supplies, and upkeep).

• Always ensure an appropriate number of personnel on site.

• Oversees daily management of staff and manage the flow of Data Centre day-to-day operations

• Perform all services as efficiently as possible while limiting negative impact to the environment.

• Attend regular meetings with customers to report issues, analyze quality, review performance, and/or resolve issues.

• Correctly maintain and generate required reports, including trends surrounding the services.

• Correctly interpret and enforce company policies and safety procedures to ensure compliance.

• Manage team capacity & utilization for assigned tasks during normal operations SLA & standards

• Requires traveling to multiple sites if required.

Job Requirements:

• Minimum Required Experience: 3+ years of experience in a similar role. Preferred Tertiary educational level.

• Strong communication skills (verbal and written) in English for handling English speaking people and local country language.

• Focused on safety.

• Must have Team Management experience.

• Intermediate to Advanced computer skills (Word, Excel Powerpoint).

• Able to identify basic network components and understanding of computer terminologies.

• Ability to rapidly learn Standard Work Instructions (training and job shadowing to be provided).

• Data analysis skills.

• Attention to detail.

• Work independently and as part of a team. Ensure tasks are completed correctly and quickly.

• Must be comfortable working in a physically demanding environment.

• Ability to lift/move (~25 kg / 50 lbs.) equipment as required.

• Knowledge of machines, equipment and maintenance.

• Experience in handling multiple projects and tight timelines.

• Vendor interaction and relations experience.

• Knowledge of principles and practices of effective customer service.

• Provides direction, instructions and guidance to team members to ensure achievement of Service

Technical Delivery Manager (TDM) for Data Governance initiatives, you will be responsible for overseeing and ensuring the successful implementations. The role involves coordinating with cross-functional teams, understanding business requirements, and ensuring the alignment of technical solutions with data governance objectives. Key responsibilities for this role are:

Project Leadership: Lead planning, execution, and delivery of Business Glossary, Metadata management and Data lineage solution, ensuring alignment with organizational goals and objectives.

Requirements Analysis: Collaborate with business stakeholders to gather and analyse requirements, translating them into actionable project plans.

Tool Selection and Implementation: Oversee selection and implementation of metadata management tool, ensuring it meet the organization's needs and integrate effectively with existing systems. Conduct POCs involving new data technologies. Prioritize implementation scope for incremental coverage; Independently install, customise and integrate software packages and programs. Maintain and recommend software improvements to ensure a platform centric management of software applications

Lifecycle Management: Manage full lifecycle of metadata management and data lineage initiatives, from conception and design to implementation, maintenance, and optimization of end to end data lineage extraction; provide remediation for broken data lineage across multiple technologies, products and platforms. Review & deliver documents such as solution design, program specifications for target solutions

Cross-Functional Collaboration: Work closely with cross-functional teams, including data stewards, IT professionals, and business analysts, infrastructure & information security teams, to ensure a cohesive and integrated approach to metadata management and data lineage; Create frameworks, technical features which helps in establishing end to end data lineage for Critical Data Elements

Quality Assurance: Implement quality assurance processes to ensure the accuracy, consistency, performance & SLA monitoring and completeness of metadata and data lineage information in SIT, UAT and production environment

Vendor Management: Coordinate with vendors providing metadata management solutions, overseeing their contributions to the successful implementation of the projects.

Project Management & Risk Management: Plan, execute, and deliver metadata management and data lineage projects within scope, on time, and within budget. Identify and mitigate risks associated with metadata management and data lineage projects, ensuring compliance with industry standards and regulations.

Training and Documentation: Provide inputs for training programs and ensure documentation to enhance understanding and adoption of metadata management and data lineage best practices within the organization.

Performance Monitoring: Establish key performance indicators (KPIs) to monitor the performance of metadata management and data lineage initiatives, making adjustments as needed to meet objectives.

Stakeholder Communication: Maintain transparent and effective communication with stakeholders, providing regular updates on project progress, challenges, and resolutions. Convey technical concepts to non-technical stakeholders in simple ways.

Continuous Improvement: Drive continuous improvement initiatives, staying abreast of industry trends and emerging technologies to enhance Business Glossary, Metadata management and Data lineage capabilities within the organization.

Technical Skills

8+ years of experience in implementing data governance solutions with a strong background in deploying such solutions, encompassing both on-premise and cloud-based models.

Metadata Management Tools: Proficiency in using metadata management tools such as Informatica IDMC, IBM Watson Knowledge Catalog or equivalent tools (Collibra, Alation, Solidatus)

Data Lineage Tools: Experience with data lineage tools like Informatica IDMC, IBM Manta or similar solutions to establish and visualize end-to-end data flows. Identify and build both business and technical lineage, including strategies for fixing lineage breaks

Database Technologies: In-depth knowledge of various database technologies, including but not limited to Hadoop, Teradata, SAS, Oracle, Postgres, and Cassandra DB.

ETL/ELT Tools: Expertise in ETL/ELT tools like Informatica PowerCenter, SSIS, and other data integration platforms to understand and document transformation logic.

Scripting and Programming: Proficient in scripting languages (e.g., Bteq scripts, Spart ETL) and programming languages to support metadata extraction and manipulation.

Cloud Platforms: Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and their services relevant to metadata management and data governance. Strong background in addressing security considerations for cloud-based implementations is crucial, demonstrating the ability to design and implement secure solutions in alignment with industry standards.

On-Premise Container Solutions: Expertise with Red Hat Open Container Platform; showcasing proficiency in overcoming complexities related to deploying, managing, and optimizing applications in this environment. Integrate various components seamlessly and ensure a cohesive and efficient operation within the OpenShift cluster

Visualization Tools: Experience with data visualization tools such as Qlik, Microsoft Power BI, Tableau to create intuitive representations of metadata and data lineage.

Knowledge in Data modelling, working with calculations, leveraging the Set Analysis Experience in Implementing RBAC policies for various user groups such as Data Owners, stewards, consumers/stakeholders etc within the metadata management tool

· Implementation of out-of-the-box as well as custom workflows, user personas, custom reports / dashboards within the metadata management tool

Functional Skills

Business Glossary Management: Strong understanding of business glossary concepts and the ability to work with business stakeholders to define and manage business terms and their relationships.

Data Governance Frameworks: Knowledge of data governance frameworks and best practices, including BCBS239, and the ability to implement governance policies for metadata and data lineage.

Regulatory Compliance: Understanding of regulatory requirements related to data management, ensuring compliance in metadata and data lineage implementations.

Should have worked in large scale data warehouse & on-premise Power BI, Qlik based visualisation

Other Critical Skills

Strong analytical and problem-solving skills to address challenges related to metadata quality, data lineage accuracy, and overall data governance effectiveness

Fast Learner, enjoy analytical and data modelling work and proactive in providing solutions

Good interpersonal and communication skills with attention to details

Be forward looking and agile to adapt to changing bank’s needs and dynamic working environment

Identify ideas to improve system performance and impact availability

Embrace tackling and resolving complex technical design issues

Possess strong problem solving and decision-making skills while exercising good judgment

Ability to work on multiple projects at a time

Technical Delivery Manager (TDM) for Data Governance initiatives, you will be responsible for overseeing and ensuring the successful implementations. The role involves coordinating with cross-functional teams, understanding business requirements, and ensuring the alignment of technical solutions with data governance objectives. Key responsibilities for this role are:

Project Leadership: Lead planning, execution, and delivery of Business Glossary, Metadata management and Data lineage solution, ensuring alignment with organizational goals and objectives.

Requirements Analysis: Collaborate with business stakeholders to gather and analyse requirements, translating them into actionable project plans.

Tool Selection and Implementation: Oversee selection and implementation of metadata management tool, ensuring it meet the organization's needs and integrate effectively with existing systems. Conduct POCs involving new data technologies. Prioritize implementation scope for incremental coverage; Independently install, customise and integrate software packages and programs. Maintain and recommend software improvements to ensure a platform centric management of software applications

Lifecycle Management: Manage full lifecycle of metadata management and data lineage initiatives, from conception and design to implementation, maintenance, and optimization of end to end data lineage extraction; provide remediation for broken data lineage across multiple technologies, products and platforms. Review & deliver documents such as solution design, program specifications for target solutions

Cross-Functional Collaboration: Work closely with cross-functional teams, including data stewards, IT professionals, and business analysts, infrastructure & information security teams, to ensure a cohesive and integrated approach to metadata management and data lineage; Create frameworks, technical features which helps in establishing end to end data lineage for Critical Data Elements

Quality Assurance: Implement quality assurance processes to ensure the accuracy, consistency, performance & SLA monitoring and completeness of metadata and data lineage information in SIT, UAT and production environment

Vendor Management: Coordinate with vendors providing metadata management solutions, overseeing their contributions to the successful implementation of the projects.

Project Management & Risk Management: Plan, execute, and deliver metadata management and data lineage projects within scope, on time, and within budget. Identify and mitigate risks associated with metadata management and data lineage projects, ensuring compliance with industry standards and regulations.

Training and Documentation: Provide inputs for training programs and ensure documentation to enhance understanding and adoption of metadata management and data lineage best practices within the organization.

Performance Monitoring: Establish key performance indicators (KPIs) to monitor the performance of metadata management and data lineage initiatives, making adjustments as needed to meet objectives.

Stakeholder Communication: Maintain transparent and effective communication with stakeholders, providing regular updates on project progress, challenges, and resolutions. Convey technical concepts to non-technical stakeholders in simple ways.

Continuous Improvement: Drive continuous improvement initiatives, staying abreast of industry trends and emerging technologies to enhance Business Glossary, Metadata management and Data lineage capabilities within the organization.

Technical Skills

8+ years of experience in implementing data governance solutions with a strong background in deploying such solutions, encompassing both on-premise and cloud-based models.

Metadata Management Tools: Proficiency in using metadata management tools such as Informatica IDMC, IBM Watson Knowledge Catalog or equivalent tools (Collibra, Alation, Solidatus)

Data Lineage Tools: Experience with data lineage tools like Informatica IDMC, IBM Manta or similar solutions to establish and visualize end-to-end data flows. Identify and build both business and technical lineage, including strategies for fixing lineage breaks

Database Technologies: In-depth knowledge of various database technologies, including but not limited to Hadoop, Teradata, SAS, Oracle, Postgres, and Cassandra DB.

ETL/ELT Tools: Expertise in ETL/ELT tools like Informatica PowerCenter, SSIS, and other data integration platforms to understand and document transformation logic.

Scripting and Programming: Proficient in scripting languages (e.g., Bteq scripts, Spart ETL) and programming languages to support metadata extraction and manipulation.

Cloud Platforms: Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and their services relevant to metadata management and data governance. Strong background in addressing security considerations for cloud-based implementations is crucial, demonstrating the ability to design and implement secure solutions in alignment with industry standards.

On-Premise Container Solutions: Expertise with Red Hat Open Container Platform; showcasing proficiency in overcoming complexities related to deploying, managing, and optimizing applications in this environment. Integrate various components seamlessly and ensure a cohesive and efficient operation within the OpenShift cluster

Visualization Tools: Experience with data visualization tools such as Qlik, Microsoft Power BI, Tableau to create intuitive representations of metadata and data lineage.

Knowledge in Data modelling, working with calculations, leveraging the Set Analysis Experience in Implementing RBAC policies for various user groups such as Data Owners, stewards, consumers/stakeholders etc within the metadata management tool

· Implementation of out-of-the-box as well as custom workflows, user personas, custom reports / dashboards within the metadata management tool

Functional Skills

Business Glossary Management: Strong understanding of business glossary concepts and the ability to work with business stakeholders to define and manage business terms and their relationships.

Data Governance Frameworks: Knowledge of data governance frameworks and best practices, including BCBS239, and the ability to implement governance policies for metadata and data lineage.

Regulatory Compliance: Understanding of regulatory requirements related to data management, ensuring compliance in metadata and data lineage implementations.

Should have worked in large scale data warehouse & on-premise Power BI, Qlik based visualisation

Other Critical Skills

Strong analytical and problem-solving skills to address challenges related to metadata quality, data lineage accuracy, and overall data governance effectiveness

Fast Learner, enjoy analytical and data modelling work and proactive in providing solutions

Good interpersonal and communication skills with attention to details

Be forward looking and agile to adapt to changing bank’s needs and dynamic working environment

Identify ideas to improve system performance and impact availability

Embrace tackling and resolving complex technical design issues

Possess strong problem solving and decision-making skills while exercising good judgment

Ability to work on multiple projects at a time

About ByteDance

Founded in 2012, ByteDance is a technology company operating a range of content platforms that inform, educate, entertain, and inspire people across languages, cultures and geographies. With a suite of more than a dozen products, including TikTok, Douyin, Toutiao, Helo and Resso, ByteDance now has a portfolio of applications available in over 150 markets and 75 languages.

Join the Fast-Growing BytePlus Team

As part of the BytePlus Team, you help enterprise customers build what's next for their business. Leveraging Bytedance's cutting-edge intelligent technologies, we are devoted to developing innovative products and solutions to shape the future. We empower our clients to focus on what truly matters. Centering on inspiring innovation and excellence, we create life-changing solutions that impact lives around the world. You can help us to achieve our mission.

Roles & Responsibilities

- Partner the business in terms of planning, systems optimisation and establishing business strategy, make sure business can achieve target.

- Design and plan the sales assessment and incentive mechanism, and related business key counterparts (including business leaders, sales leaders, HR, finance, product team, etc.).

- Review and drive the sales process and results through day-to-day sales management to achieve business goals and strategy implementation.

- Lead team to play a critical role in designing and streamlining the E2E process, including Marketing to Lead and Lead to Cash, improving business efficiency.

- Drive business insights, measure each team's performance, deep dive the data to identify business risk and mitigation plan

- Working on internal and external enablement, including internal team enablement and external partner/customer enablement

Qualifications

- Bachelor’s degree in Business, or a quantitative field of study

- 5 years of business operation experience and team management

- Experience with B2B business, SaaS or Cloud business is plus

- Adventurous and capable of navigating through ambiguities in a high-growth environment

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Wise is one the fastest growing companies in Europe and we’re on a mission: to make money without borders the new normal. We’ve got 16 million customers across the globe and we’re growing. Fast.

Current banking systems don't let us send, spend or receive money across borders easily. Or quickly. Or cheaply.

So, we’re building a new one.

We're looking for a full-time Senior Full Stack Developer to join our growing team in Singapore. The role is a unique opportunity to build beautifully simple experiences that guide our customers through Wise, helping them to live, travel and work without borders.

How you’ll be contributing to our Engineering team:

• Help us take Wise to the next level as we scale to impact 100's of millions more customers. You'll hide away all complexities under the hood of our product and build seamless experiences for our customers
• Working on the core flow of Wise, you'll ensure our customers get the best experience even when things don’t go as planned by building self service solutions, automating the resolution and building efficient tooling for our Operations team.
• Create clear and helpful interfaces, whilst maintaining consistency, maintainability, performance and an understanding of what problems our customers might encounter along the way
• Take initiative to identify and solve important problems. Coordinates with others on cross-cutting technical issues
• Drive product improvement that impacts the Wise customer experience or empowers internal stakeholders (teams like Operations, Customer Support, Finance, etc.) to do their job effectively
• Proactively identify and tackle technical debt becoming too big through planning work and aligning team. Does this with careful evaluation of additional cost on development

What you can expect as a Senior Engineer at Wise:

We don't measure seniority by years of experience, but by your level of impact. As a Senior Software Engineer at Wise, you would be given the license to:

• Consistently seek out and deliver on product level vision, tasks and problems
• Actively assist in scoping and executing most impactful work for the team
• Regularly deliver large features and product improvements that have a meaningful impact on Wise product and customers
• Embrace long-term ownership of projects while training others to reduce the bus factor or becoming a blocker
• Architect and design services/systems using design patterns that allow for iterative delivery and future scaling
• Actively mentor other Engineers in the team on individual basis or in group settings and help them grow through technical guidance, code reviews, documentation, etc.
• Communicate and collaborate across functions like product, analytics and design as required
• Lead or significantly contribute to medium to large (8-16 engineering weeks) sized projects

To get the best view of what we expect at all levels of our engineering team, you can take a look at our Engineering Career Map.

This role will give you the opportunity to:

Software and applications manager (technical lead)

Job Description

· Support and manage development of Cellular Modem systems and products.

· Monitor the results and quality of the different software ROMs and technical features implemented.

· Oversee technical expertise on the development of software and chipset platform features, ensuring that appropriate security and risk factors are properly managed

· Testing and issue triaging for live network issues

· Lead the utilization and/or development of automation tools or scripts to improve product and engineering health.

· Develop test plans based on Product Excellence/test strategies. Lead test plan reviews with engineers and other stakeholders across teams.

· Define the test framework, test preconditions, and other test control and reporting functions to enable others to test functionality.

· Drive opportunities and lead efforts to improve existing test infrastructure or create new test infrastructure to increase efficiency and productivity in test case development, scheduling, or deployment.

· Participate in product design review with product managers, software/hardware engineers, and other stakeholders to contribute to product design, testability, and implementation

· Upto 70% drive testing is required.

Preferred Qualification

· Master's/Bachelor's degree in Computer Science, Electrical Engineering, or a related field, or equivalent practical experience.

· Minimum 8 years of experience in developing test methodologies, writing test plans, creating test cases, and debugging.

· 5 years of experience providing technical leadership and leading projects (e.g., test, release, etc.).

· 8-10 years of Field Testing experience with 5G, LTE and WCDMA technologies

· Experience on chipsets like Qualcomm, Mediatek, Samsung and debugging tools –QXDM, Shannon etc is a must

· Candidate should preferably be able to drive in Singapore

1. Job Description:

• Support the implementation of the Operation & Procedures Framework.

• Assist in operation updates, implementation, and training.

• Provide project management support through assisting in the development and

management of project charter, timeline, and progress tracking.

• Implement and improve processes, systems, tools, and best practices to optimize

operational efficiency and effectiveness.

• Work closely with a cross-section of functions such as Client internal ITon multiple

projects ranging from system implementations, and process workflow reviews.

• Create process documentation/workflows, knowledge articles, and self-service guidance.

• Collect and document business requirements for process improvement efforts.

• Facilitate process workflow modeling to collaborate on process improvements,

automation capabilities, and clearly defined end-to-end use cases.

• Review information and trends to ensure that the output of processes is achieving the

desired results.

• Conduct maturity assessments against the process activities to highlight areas of

improvement or concerns.

• Identify issues and risks.

• Bring inconsistencies and problems to the attention of management.

• Participate in problem resolution.

• Extract reports and provide a high-level analysis of data for review.

• Drive CI initiatives with operation team with the estimated saving.

• Will be part of Operation team and report directly to Senior Logistics Manager.

2. Requirements:

• Bachelor’s degree or equivalent, with at least 3 years’ experience in Lean Six Sigma

• Project Management, Business Analysis or Process Improvement skills such as Six

Sigma, Lean or Quality Assurance

• Hands-on experience and knowledge in managing change initiatives that redesign,

improve existing processes and gain efficiencies.

• Ability to prioritize tasks and meet deadlines with minimum supervision.

• Proficiency in MS Office (Word, Excel, PowerPoint, and Outlook)

• Proficiency in process mapping tools & Lean Methodlogy

• Proficiency in data analysis tools and software, such as Excel Macros, Power BI

• Strong project management skills to help coordinate project implementation.

Analytical Skills:

• Strong analytical and problem-solving skills.

• Ability to collect, organize, analyze, and interpret data and processes.

• Attention to detail and accuracy.

Communication Skills:

• Ability to present and explain analysis findings and recommendations in a clear and

concise manner using PowerPoint slides, reports, dashboards, charts, graphs, etc.

• Ability to communicate effectively with both technical and non-technical audiences

across different levels of the organization.

Our Client is a leader in the Energy Oil and Gas industry in Singapore. Due to their current expansion plan, they are looking for a IT Manager (Service Delivery) to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities

• Establish and maintain application engineering practices, standards, and delivery processes, ensuring team compliance.
• Foster relationships with key business stakeholders to identify improvement opportunities.
• Act as a backup for the Scrum Master, conducting daily stand-ups, tracking sprint progress, and leading retrospective reviews as needed.
• When no project manager is available, the Delivery Manager may take on the role for small projects, including preparing capex proposals, project plans, and budget tracking.
• Create and maintain application and data architecture documents.
• Collaborate with project managers, Scrum Masters, technical leads, and business stakeholders to plan and schedule deliveries.
• Manage developers, enforce delivery processes, and ensure timely, quality delivery of committed business solutions. Conduct code reviews, provide technical guidance, and address development issues. Verify the creation and execution of unit test cases.
• Review testing plans and outcomes (SIT and UAT), coordinate UAT execution and issue resolution, and oversee regression and sanity testing.

Requirement

• Min Degree in Business or IT
• Min 5 years of experience in IT Service and Delivery
• Experience in building, designing solutions, interpreting and delivering enterprise wide to customers.
• Experience in ADO. Net and Ling
• Working experience in Lunix and Window.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

Key Responsibilities:

Stakeholder Management

Requirements:

• Passion for augmented and virtual reality technologies with years of relevant working experiences

• Experience working on a software development team, familiarity with agile software development processes

• UI/ UX skills are not compulsory but great to have

• Change management certification desirable

• Comfortable implementing new technology solutions hands-on, both on the development side and with end-users

• Experience in semiconductor or other industrial equipment manufacturing

Qualifications

Education:

Skills:

Certifications:

Languages:

Years of Experience:

Work Experience:

Additional Information

Time Type:

Employee Type:

Travel:

Relocation Eligible:

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. 

Summary

This position is to manage regional network system that involve design , implementation , support and alignment with HQ in governance rules.

• Manage active directory, server, server virtualization, Cisco switches and routers.

• Manage User Accounts on Azure AD for all Office 365 Services.

• Manage and Monitor Cloud Infrastructure on Microsoft Azure.

• Assist in network design and implementation.

• Lead network and cybersecurity projects such as Prisma Access, MFA and global AD server integration.

• Manage and Monitor Cybersecurity related administration works.

• Support HQ in strengthening global IT Governance

• Plan and execute networking and infrastructure setup.

• Ability to create accurate network diagrams and documentation for design and planning network communication systems.

• Support implementation of specified global IT systems in overseas companies, especially in terms of infrastructure and IT security

• Ability to provide specific detailed specification for hardware and software selection.

• Perform analysis of system performance and capacity trends and make recommendations.

• Perform network operations and management, including incidence response and problem management.

• Expected to manage region networks with minimal travel needed

Requirements

• Degree or Diploma in IT or related discipline with a minimum of 5 years’ relevant experience as network engineer in a MNC environment.

• Good project management experience in implementing network and Cloud solutions.

• Strong knowledge of executing systems integration and infrastructure deployment.

• Solid hands-on practical experience in managing enterprise firewalls, routers, switches, proxy servers, domain name servers (DNS), bandwidth management system, IPS/IDS and server/platform system.

• MCSE certification a plus

• CISSP, CCNA, or CCNP certification a plus

Make an Impact by:

Platform Management:

• Oversee the end-to-end management of platforms, ensuring seamless operations and continuous improvement.
• Supervise the development and maintenance of customer front-end portals, orchestration engines, backend delivery systems, and billing engines.

Stakeholder Collaboration:

• Collaborate with product managers to devise compelling business cases for development initiatives, assessing financial justifications.
• Evaluate and strengthen business cases to justify costs and ensure optimal return on investment.
• Work closely with network and IT teams to explore and implement integrations with key BSS/OSS systems.

API Ecosystem Development:

• Identify and evaluate potential business partners to establish an API ecosystem.
• Facilitate the creation of Telco or TMF APIs for co-creating new products and platform services with partners.

Financial Analysis:

• Conduct financial analysis to assess the viability and profitability of platform development initiatives.
• Develop financial models to support decision-making and optimize resource allocation.
• Collaborate with finance teams to align financial objectives with overall business strategy.

Success Outcome Metrics:

• Track and measure success based on the number of APIs developed for the company.
• Monitor the creation of new products and services resulting from the API ecosystem.
• Establish and foster a vibrant ecosystem of partners.
• Ensure close alignment and integration with Networks and IT departments.

Skills for Success:

• Bachelor's degree in a relevant field (e.g. Computer Science, Information Technology, Business Management).
• Proven track record in program management, with at least 5 years of experience in overseeing complex platform initiatives.
• Strong financial acumen and experience in assessing and strengthening business cases.
• Proficient in Microsoft Office/ O365, especially Power point and Excel.
• Strong understanding of API development, orchestration, and platform management.
• Demonstrated ability to create and critically assess compelling business cases for development projects.
• Experience in managing budgets and financial aspects of programs.
• Excellent communication and interpersonal skills for effective collaboration with product managers, network, IT, and business partners.
• Proven ability to think strategically and align program goals with broader organizational objectives.
• Track record of delivering successful outcomes, such as the creation of APIs, new products, and thriving partner ecosystems.
• Experience leading cross-functional teams, fostering a collaborative and innovative work environment.
• Ability to thrive in a dynamic and fast-paced environment, adapting to changes and driving initiatives forward.

Rewards that Go Beyond

• Full suite of health and wellness benefits.
• Ongoing training and development programs.
• Internal mobility opportunities.

Your Career Growth Starts Here. Apply Now!

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

Equinix is the world’s digital infrastructure company®, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.

A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.

Job Summary

The Technical Account Manager (TAM) Senior Staff (Expert level) uses wide-ranged advanced technical experience to resolves complex customer issues. Focused on building relationships with mid/large strategic customer accounts to ensure the investment value of Equinix services. Onboards and advises customers during installations and configurations, engages managed service offerings, trains customers on technical product topics (including new features and capabilities) and serves as an advanced technical expert and advocate for assigned customer accounts. Determines methods and procedures, may coordinate activities of others.

Responsibilities

Technical Consulting and Sales Support

• Identifies customer’s business needs, challenges, and technical requirements and maps to Equinix solutions
• Subject matter expert for product(s), technologies, industry, etc.
• Utilizes internal process and client requirements to help shape company policies, procedures and products
• Provides full sales support for large regional and/or global customers
• Provides guidance to other personnel and mentors members of the Sales Engineering team

Solution Design and Deliverables

• Hosts meetings with C-level stakeholders
• Provides high level technical solution design expertise to all assigned Sales account executives
• Develops and refines standard practices and procedures
• Develops complex RFI/P/Q preparation as requested by Sales Representatives
• Independently delivers all deliverables for the customer

Customer Service

• Communicates with customers (internal and external) in an outstanding, professional, friendly and effective manner, both verbally and in writing
• Drives pre-sales efforts for all company products and services
• Provides outstanding technical support in sales presentations, customer meetings, and trade shows Business and Market Expertise
• Excellent understanding and awareness of technology trends in the market
• Exceptional understanding of Equinix data center, Network, and Cloud products and services
• Strong familiarity with the competitive landscape Collaboration / Communication
• Creates new business opportunities and grows existing customer relationships
• Influences internal teams (CSM, OM, IM, Ops, etc.) to ensure smooth project transition from pre-sales to post-sales
• Develops a positive culture on the team
• Demonstrates outstanding presentation skills

Team Leadership

• Leads initiatives and team projects to better the organization
• Demonstrates team and thought leadership; is a recognized SME

Qualifications

• 7+ years customer facing experience in related industry preferred
• Bachelor's degree in Engineering or IT preferred

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Responsibilities
Monitor servers, systems, and networks in a 24/7/365 uptime environment.
Manage all monitoring, alerts, and escalated calls, addressing help desk tickets to meet service level objectives.
Adhere to established Standard Operating Procedures (SOP) for responding to system alerts and performing routine tasks with consistent accuracy.
Perform tasks such as Data Centre walkthrough, checking job status, updating tickets, and escorting vendors for hardware replacement according to SOP.
Demonstrate initiative by providing feedback on existing processes and procedures, contributing ideas for continuous improvements.
Utilize experience with the system to review documentation regularly.


Requirements
ITIL Foundation V4 is preferred.
Proficiency in monitoring tools, service desk systems essential.
ITSM and ITOM certification is a plus.

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https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg


Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

As a member of Team Central Provident Fund (CPF), you will play a crucial role in helping over 4 million members save for their retirement, healthcare, and housing needs as well as helping them cope with life’s uncertainties. With a fulfilling career, career growth, and development opportunities, you will be part of a big family of dedicated professionals. Join us and champion financial security for Singaporeans while leaving a lasting legacy.

The successful candidate will support the Service Monitoring Unit of the Customer Correspondence Unit (CCU) and responsible for managing, analysing data related to customer correspondence, as well as preparing reports and presentations to support CCU's operations.

What you will be working on

• Compile, monitor, and analyse statistics related to the Customer Correspondence Unit (CCU), including the productivity and performance of officers. Present findings through various data visualization formats for comprehensive reporting.
• Dive into data to derive insights on trending topics and issues in operations and perform forecasting to better manage resources and case load.
• Provide assistance to projects leveraging data to gather customer insights and enhance the overall customer experience. Effectively communicate analysis outcomes and key concepts through engaging presentations.
• Support the preparation of presentation decks for internal and external stakeholders to showcase the work/projects under CCU.
• Support operational functions that span across the department or various CCU teams, such as standardising scheme and category tagging across different Customer Relationship Management Systems (CRMS) from various outfits.
• Collate statistics from diverse Customer Correspondence Unit (CCU) teams or outfits. Additionally, contribute to the drafting of the monthly department newsletter, ensuring a harmonized and cohesive representation of information.

What we are looking for

• Proven experience in compiling, monitoring, and analysing statistics with demonstrated experience in working with large datasets.
• Meticulous and systematic tracking of big data use to ensure accuracy in reported statistics.
• Proficient in using data and statistical tools such as Python, Tableau, Power BI, and Excel.
• Competent in using Microsoft Office tools, including PowerPoint and Word.
• Good analytical skills to extract meaningful insights from data.
• Ability to adapt to evolving tasks and responsibilities within a dynamic work environment.

We welcome fresh graduates in any discipline and candidates without working experience to apply.

To allow us gain insight into your academic background, we would request for submission of official or unofficial copy of academic transcript and any other additional documents or certificates that you believe are relevant to your application.

The successful candidate will hold the corporate title of Executive/ Assistant Manager, with seniority based on individual work experiences.

What you can expect

• A challenging and rewarding career
• A variety of formal and informal training to enhance your skills in the evolving technology landscape
• Promotion opportunities based on your capability and on-the-job performance
• A friendly work environment with like-minded colleagues to co-create and collaborate together
• A hybrid work model allowing remote work for up to 50% of the time, contingent upon the exigencies of service
• A productive yet growth-oriented workplace with a flexible dress code empowering you to decide your appropriate outfit for the day
• A comprehensive rewards package
• Annual leave and pro-family leave
• Medical and dental benefits
• Access to recreational activities
• Position is on a 1-year full-time contract directly under the payroll of CPF Board with an option to renew, contingent upon confirmation and subject to organisational needs. Additionally, there is potential for emplacement into a permanent position

• Handle overall project management, project schedule and directions for BMS Project.
• Manage, lead, and handle a team of engineers, supervisors, WSH Coordinator and sub-contractors.
• Manage and control project budget and ensure project completion in timely manner.
• Manage and prepare monthly payment claim submission, variation order submission and extension of time submission to the Main Contractor.
• Manage and prepare sub-contractors’ payment response and variation order claim.
• Carry out site visits throughout the project to record information on the progress of the project against the agreed programme.
• Analyse and prepare the overall schedule and project execution plan.
• Mitigate site issues and propose a contingency plan.
• Liaise with the main contractor, consultant and client representative.
• Plan and allocate resources, projection and forecast of manpower.
• Ensure proper management and control of project documentation.
• Manage and lead the team for preparation, submission and obtain approval of MOS, RA, SWP, shop drawings, material, equipment, RFA, RFI etc.
• Conduct regular site meetings and attend essential meetings.
• Manage, plan, and lead the testing & commissioning of BMS/HVAC system.
• Manage, lead and handover OMM document, training, as built drawings, spare parts and DLP program.

Requirements:

• Must have at least a Degree in Mechanical Engineering, or Diploma in similar fields.
• Must have 8 years’ design and installation experience in HVAC and BMS System.
• Good knowledge of codes, standards, and procedures.
• Proficient in MS Office, PDF Editor and etc.
• Be dynamic, self-motivated, proactive, and results-oriented with a proven track record in the construction industry.