Total 42 staffing consultant job vacancies in Information Technology category in D10 Ardmore, Bukit Timah, Holland Road, Tanglin

Primarily responsible for determining the overall strategic & operational scope of new business opportunities with customers and prospects. Part business analyst, part sales person, works closely with sales and implementation teams to understand strategic business issues and then craft and communicate solution strategies.

• Close collaboration with Account Managers, GSDC, Solution Specialists, and other cross-functional departments
• RFP process with Sales Organization
• Upsell and Cross-sell within named accounts
• Service Adaption and Utilization
• Oversight of GSDC Ops Quality
• Opportunity identification
• Targeted campaign support, enablement, and upsell
• Attend internal/external customer calls and presentations as an expert resource
• Collaborate with sales on strategic high potential customers to develop an account plan to maximize opportunities and increase gross profit attainment.
• Drive resolution of escalations by working with customers, account teams and internal support teams
• Support enablement for Account Managers on products, licensing and services, and proactively communicate updates
• Support customer setup and onboarding as needed
• Commercial Awareness - Provides customers with a value-added perspective around industry, trends and the customer's own business. Understands SoftwareONE's framework of selling products or services to customers. Possesses knowledge of products and services across SoftwareONE's Software & Cloud portfolio and is able to answer or find the answer to questions.
• Customer Intelligence- Utilizes data obtained on customers through various platforms to better understand customers and build deeper relationships. Draws useful insights from data obtained which informs organisational direction and strategies of product offerings and marketing channels to better serve customer's needs.
• Process & System Management- Follows the global best practices, leverages repeatable and scalable processes and systems/tools throughout the customer lifecycle. Identifies opportunities for process, system and structural improvement as well as improving current practices.
• Sales Methodology- Implements the organization's philosophy or framework of selling services and solutions to customers. Understands how to approach each phase of the sales process.
• Value based Selling- Provides customers with a value-added perspective around industry, trends and the customer's own business and tailors solutions and sales messages to meet customer needs displaying a level of confidence and credibility in front of the customer.

Job Description

Within our Workday Business Group your focus will be on the cutting edge of business processes and applications. You will advise our clients and play an important role in the implementation of Workday’s Integration solution. You will gain experience and develop your capabilities working together in teams, receive on-the-job coaching at leading clients as we work with them to transform their systems to the next level.

As a Workday Recruiting Lead, you will be responsible for analyzing the organization and designing its processes and systems. Your day to day activities will involve assessing the business model and its integration with technology, researching, gathering, and synthesizing information.

You will be expected to be a subject matter expert SME , collaborate and manage the team to perform, make team decisions, engage with multiple teams, and contribute to key decisions. Additionally, you will be expected to provide solutions to problems that apply across multiple teams.

Requirements:

· Expert proficiency in Workday HCM, Workday Recruiting & Business Process Analysis / Design

· Certifications in Workday HCM & Workday Recruiting will be of added advantage

Why join us?

You will have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

Job Summary:

As an Application Developer specializing in SAP for Utilities Intercompany Data Exchange, you will design, build and configure applications to meet critical business process and application requirements. You will serve as a Subject Matter Expert (SME), providing guidance across multiple teams and playing a key role in decision-making processes. This position requires a deep understanding of Configuration & Release Management, Design & Build Enablement and Build Management. You will develop innovative solutions to enhance functionality, optimize processes and ensure seamless integration across applications.

Key Responsibilities

Application Development: Design, develop and configure robust applications aligned with business requirements, with a focus on SAP for Utilities Intercompany Data Exchange.

Innovation & Optimization: Create and implement innovative solutions to improve application functionality and efficiency.

Collaboration: Work closely with cross-functional teams to gather, analyze, and refine business and application requirements.

Team Leadership: Act as a Subject Matter Expert (SME), managing and guiding team members to deliver high-quality solutions and foster collaboration.

Technical Guidance: Conduct code reviews, provide technical mentorship, and support team decisions.

Problem Solving: Develop and present solutions for complex problems that apply across multiple teams, ensuring a streamlined approach to issue resolution.

Defect Resolution: Troubleshoot and resolve application defects and other issues to maintain optimal application performance.

Continuous Improvement: Stay current with industry trends and best practices, applying them to enhance application development processes and outcomes.

Required Qualifications:

Master Proficiency in SAP for Utilities Intercompany Data Exchange.

Advanced Knowledge in: Configuration & Release Management, Design & Build Enablement, Build Management

Technical Skills:

Proficiency in application development frameworks and languages relevant to SAP and utilities-specific solutions. Experience in performing code reviews, debugging, and defect management.

Problem Solving: Strong analytical skills with the ability to provide scalable solutions for cross-team challenges.

Collaboration: Demonstrated experience working with cross-functional teams and stakeholders.

Preferred Qualifications

• Experience in the utilities or energy sector, specifically in data exchange systems.
• Strong knowledge of industry standards and best practices in SAP application development and deployment.
• Experience with agile development methodologies.

COMPANY DESCRIPTION

Beyondsoft International (Singapore) Pte. Ltd. was set up in 2007 and established as the regional headquarters for the Southeast Asia (SEA) and European markets in September 2015. Based on our vision of "Using technology to promote social progress, economic development and become a global customer preferred partner" and our concept of "Beyond your expectations", Beyondsoft is committed to provide our customers in countries along the "Belt and Road" with comprehensive solutions and products and creating commercial value for customers to realizing continuous businesses development.

Our core business includes:

1. IT development services providing customers with IT consulting, software research and development, software and hardware testing, system integration and operation and maintenance, data analysis and other services;
2. New retail solutions and products through intelligent products, helping small and medium-sized enterprises (SMEs) realize the digital transformation of their daily operations;
3. Internet of Things (IoT) platform and solutions comprehensive use of IoT, artificial intelligence, big data, cloud computing and other technologies to provide IoT solutions for intelligent upgrades in cities, parks, buildings and industries, to create a smart future.

For more information, please visit www.beyondsoft.com.

RESPONSIBILITIES

• Collaborate with clients to understand their business requirements and IT infrastructure and provide expert advice on how Ansible can address their needs.
• Design and develop Ansible Playbooks, roles, and modules to automate various IT tasks, including application deployment, configuration management, and system provisioning.
• Assist clients in the installation, configuration, and integration of Ansible within their existing systems, ensuring compatibility and smooth operation.
• Conduct assessments of client environments to identify areas for automation and process improvement and propose suitable Ansible-based solutions.
• Work closely with cross-functional teams, including developers, system administrators, and network engineers, to implement Ansible automation in complex IT environments.
• Provide technical guidance and support to clients during the entire deployment lifecycle, including troubleshooting and resolving issues related to Ansible.
• Develop and deliver training sessions and workshops to educate clients on Ansible best practices, usage, and maintenance.
• Stay up to date with the latest trends and advancements in Ansible and related technologies and evaluate their potential impact on client solutions.

• Bachelor's degree in Computer Science or Information Technology, or a related field.
• Minimum 3 years of hands-on experience in deploying and managing Ansible in enterprise environments.
• Strong understanding of IT infrastructure, Containers (Docker, Kubernetes, SDK Development, Web Service Development)
• Proficiency in developing Ansible playbooks, roles, and modules using YAML, Python, Bash, Shell scripting.
• Experienced with configuration management tools, such as Puppet or Chef, is a plus.
• Experienced with Jenkins, Terraform, Ansible, repository such as Git or Bitbucket
• Solid knowledge of Linux/UNIX operating systems and command-line tools.
• Familiarity with cloud platforms, such as AWS or Azure or GCP, and their APIs for infrastructure automation, is a plus.
• Hands-on knowledge and experience in CI/CD pipeline
• Excellent problem-solving skills and the ability to analyse complex technical issues.
• Strong communication and interpersonal skills to effectively collaborate with clients and cross-functional teams.
• Familiarity with Banking and Financial Services Use cases would be desirable.
• Relevant certifications in Ansible or related technologies are desirable.

We are recruiting for a Network Security Presales Consultant for our client, a leading Global Cyber Security Distributor.

Key Responsibilities:

• Design and implement network security solutions, including firewalls, intrusion detection/prevention systems, and VPNs.
• Monitor and analyze security alerts using SIEM tools (e.g., Tenable) to identify potential threats and vulnerabilities.
• Manage and maintain Network Access Control (NAC) systems, specifically using tools like Forescout.
• Work closely with the sales and product teams
• Conduct Proof-Of-Concept (POC) and prepare technical proposals
• Conduct solution presentation and workshops
• Provide pre and post-sales support
• Propose and explore new and upcoming technologies in the market
• Provide technical support and guidance to other teams regarding security protocols and procedures.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 5+ years of experience in network security or a related role.
• Hands-on experience with SIEM tools (e.g., Tenable) and NAC solutions (e.g., Forescout).
• Strong understanding of network protocols, firewalls, VPNs, and security best practices.
• Excellent problem-solving skills and attention to detail.
• Strong communication and interpersonal skills, with the ability to work effectively in a team environment.

Preferred Skills:

• Relevant certifications (e.g., CISSP, CEH, or similar) are a plus.
• Knowledge of cloud security principles and practices.

If you are interested in this role, we welcome your application by hitting Apply Now with your updated CV in word format.

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA License: 21C0783

EAP Registration No: R24123529

Senior Implementation Consultant

(data integration, analytics, and business intelligence platform)

As a Senior Implementation Consultant and team member of our rapidly growing APAC team, you will have significant impact on our company’s growth and success, and you will be working with leading edge technology.

Responsibilities:

• Providing billable professional services to customers in developing business intellligence applications leveraging industry best practices.
• Managing activities including need analysis, data review, product demonstrations.
• Becoming a Multi Product exper in its features, benefits, and application.
• Communicating via In-person, phone, email, and web meetings with customers assisting and guiding them through the design, development, implementation and deployment process of applications.
• Driving all aspects of successful implementations from requirements and design to mentoring and delivery.
• Generating Discovery meetings and document final solutions for customers and provide Knowledge transfers.
• Providing product feedback to Product Management.
• Playing an active role in the sale process providing technical support.
• Analyzing customer requirements and develop proposals of technical solutions.
• Providing onsite customer mentoring and professional services.

Skills and Qualifications:

• 5+ years’ experience of software implementation.
• Multiple years of experience with BI / Data Analytics Tools
• Comfortable working in Agile development environments.
• Must be self-managed, responsive, and dedicated to exceptional customer support.
• Strong hands-on experience with relational databases and data modeling.
• Experience of BI tools and/or enterprise type (ERP, CRM) applications.
• Experience developing web-based apps with complex JavaScript interaction with web services is preferred.
• Source code versioning / control systems, code branching and merging practices.
• Experience with NPrinting preferred.
• Previous consulting experience preferred.
• Ability to articulate ideas clearly with exceptional organizational, presentation, and communication skills both verbal and written.

Our client is a well-established Japanese multinational corporation, serving as a one-stop communication provider in Southeast Asia. They offer comprehensive solutions and services to meet diverse business needs in the region. They are seeking an experienced Network Consultant (Presales) to support their sales team by providing consultation, solutions, and in-depth product knowledge.

Your role will involve identifying customer requirements, designing tailored solutions, and presenting them to clients. You'll stay up-to-date with market trends, ensuring their offerings meet customer needs and explore new products/services to enhance their solutions.

Requirements:

• Essential SME level knowledge (Minimum CCNA)
• Minimum of 2 years of IT experience in Network & Data Centre solutions
• Preferred skills in Cisco Data Centre technologies, Network security (Firewall, VPN, etc.), Cisco ISE, Cisco WLAN
• Strong business acumen with a passion for staying current with technologies
• Experience in a customer-facing role with excellent communication and presentation skills
• Strong consultative abilities, enabling you to engage with customers at all levels and identify new opportunities within existing clients.

To apply, please send your latest resume, in word format outlining your relevant experience and qualifications to [email protected]. We look forward hearing from you.

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days, please accept this as notification that you have not been shortlisted.

Please note that unfortunately, at this moment, our client is unable to extend support to candidates under the EP, SP, or WP schemes. Thank you for your understanding.

EA Personnel Name: Ong Irene

EA Personnel Registration Number: R1980370

EA License no.: 21C0783

Job Description

Digital Risk & Compliance (DRC) professionals transform the risk, regulatory and compliance management function from a series of isolated transactions to one of strategic scope and importance, encompassing all aspects of the entity, including investment, financing and operating decisions.

Engagement Management

· Manage project work or selected work streams in RR&C service line

· Supervise a project team in all components of strategy and governance, process excellence and integration, regulatory reform, performance insights and execution

· Assist clients throughout the full lifecycle of project implementation, integration business process redesign, communication and training, etc

· Work with client's business units, including Compliance, Risk Management, IT, Internal Audit, Legal, Strategic Planning, Analytics and Finance to gain thorough understanding of the corporate risk processes and procedures development

· Identify, define and document complex business specifications for risk platforms and procedures

Business Development

· Maintain contact with client management, assume leadership role in pursuit teams, and participate in all aspects of the proposal development process

Domain Development

· Lead/ assist in the development of new intellectual capital for Accenture, conduct leading edge research on white papers, support development of marketing collateral, and assist in publishing articles in industry periodicals

Professional Skill Requirements

· Experience within a consulting (preferred) and/or banking firm is essential.

· Between 3 to 10 years of relevant work experience in any of the areas below:

• Experience as an ex-regulator, or extensive experience liaising with the regulator.
• Regulatory compliance
• Use of AI within the Risk and Regulatory domain
• Responsible AI
• Enterprise risk management with deep understanding of risk governance, operating model, risk identification and assessment processes
• Third party risk management
• Technology risk framework design, implementation and risk assessment
• Data quality and governance

· Proven track record in project delivery and change management.

· People management skills, with proven experience in leading teams, will be expected of Managers.

· Excellent communications skills, and proficiency in MS suite, particularly Powerpoint.

Job Description

We are seeking a skilled and experienced Application Support Specialist to join our dynamic team. This role requires a minimum of 2 years of experience in an Application Support environment. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to thrive in a fast-paced, 24x7 support environment.

Key Responsibilities:

· Provide application support and maintenance for our core systems.

· Troubleshoot and resolve technical issues in a timely manner.

· Perform impact analysis in a structured and efficient manner.

· Collaborate with development teams to implement solutions.

· Ensure high service quality and meet the demands of a 24x7 support environment.

· Be available for on-call duties and weekend production implementations as per the duty roster.

Skills and Experience Required:
Technical Competency:

Linux/Unix and Python Shell Scripting

SQL (preferably MariaDB/MySQL)

Java Programming (Primary Skill)

Desirable Experience:

Application Servers: JBoss

Middleware: IBM MQ, Apache ServiceMix, Active MQ

OpenShift
Business Intelligence tools: QlikSense/Tableau

TLM/CMS platforms with tools like Smartstudio, TLM Control, Smart Schema, Process Designer, and Web Connect

DevOps tools:Git, Bitbucket, Jenkins, Maven, CA Release Automation

Microservices: Experience with OpenShift or AWS, Elasticsearch, and cloud-based service monitoring (Kubernetes, PaaS)

Knowledge of JSON, JSP, Servlet, and Java Restful API

Additional Skills:

· Strong analytical and problem-solving abilities.

· Excellent verbal and written communication skills.

· Ability to work independently and manage pressure.

· Basic understanding of Swift messaging.

· Experience in application implementation projects in financial institutions is advantageous.

Working Hours:

Standard office hours: 9:00 AM - 6:00 PM (may be staggered between 8:00 AM - 5:00 PM or 10:00 AM - 7:00 PM).

On-call duty as per the roster.

Availability on weekends for production implementations is required.

Job Description

We are seeking a skilled and experienced Application Support Specialist to join our dynamic team. This role requires a minimum of 3 years of experience in an Application Support environment. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to thrive in a fast-paced, 24x7 support environment.

Key Responsibilities:

· Provide application support and maintenance for our core systems.

· Troubleshoot and resolve technical issues in a timely manner.

· Perform impact analysis in a structured and efficient manner.

· Collaborate with development teams to implement solutions.

· Ensure high service quality and meet the demands of a 24x7 support environment.

· Be available for on-call duties and weekend production implementations as per the duty roster.

Skills and Experience Required:
Technical Competency:

Linux/Unix and Python Shell Scripting

SQL (preferably MariaDB/MySQL)

Java Programming (Primary Skill)

Desirable Experience:

Application Servers: JBoss

Middleware: IBM MQ, Apache ServiceMix, Active MQ

OpenShift
Business Intelligence tools: QlikSense/Tableau

TLM/CMS platforms with tools like Smartstudio, TLM Control, Smart Schema, Process Designer, and Web Connect

DevOps tools:

Git, Bitbucket, Jenkins, Maven, CA Release Automation

Microservices: Experience with OpenShift or AWS, Elasticsearch, and cloud-based service monitoring (Kubernetes, PaaS)

Knowledge of JSON, JSP, Servlet, and Java Restful API

Additional Skills:

· Strong analytical and problem-solving abilities.

· Excellent verbal and written communication skills.

· Ability to work independently and manage pressure.

· Basic understanding of Swift messaging.

· Experience in application implementation projects in financial institutions is advantageous.

Working Hours:

Standard office hours: 9:00 AM - 6:00 PM (may be staggered between 8:00 AM - 5:00 PM or 10:00 AM - 7:00 PM).

On-call duty as per the roster.

Availability on weekends for production implementations is required.

Job Description

Requirements Gathering:

Collaborate with project to gather and analyse business requirements, ensuring a thorough understanding of their needs and objectives.

Salesforce Configuration:

Assist in configuring Salesforce solutions based on project requirements and best practices.

Salesforce Testing:

Conduct comprehensive testing of Salesforce applications, including unit testing, integration testing, and user acceptance testing (UAT), to ensure functionality and quality.

Documentation:

Create and maintain detailed documentation of business requirements, process flows, and system configurations.

Stakeholder Management:

Engage with stakeholders at various levels to communicate findings, provide updates, and recommend solutions.

Training and Support:

Provide training and ongoing support to end-users to maximize adoption and utilization of Salesforce solutions.

Continuous Improvement:

Identify opportunities for process improvements and system enhancements to optimize Salesforce functionality.

Requirements

Education:

Bachelor’s degree in business administration, Information Technology, or a related field.

Experience:

Minimum of 2 years of experience in business analysis and consulting, with a strong focus on Salesforce.

Proven experience in Salesforce testing methodologies and tools.

Salesforce Skills:

Proficiency in Salesforce configuration, administration, and reporting.

Salesforce certifications (e.g., Salesforce Administrator, Salesforce Business Analyst) are a plus.

Technical Skills:

Familiarity with Salesforce development processes (Apex, Visualforce, Lightning) is advantageous but not mandatory.

Analytical Skills:

Strong analytical and problem-solving skills with a keen attention to detail.

1. Salesforce Expertise:Apply deep knowledge of Salesforce capabilities and limitations to guide implementation decisions.
   Configure Salesforce modules to meet business requirements.
   
2. Implementation Design:Design and document solutions that align with business needs and Salesforce best practices.
   
3. Agile Project Leadership:Serve as a Scrum Master or Product Owner, facilitating Agile ceremonies and ensuring Agile principles are followed.
   Collaborate closely with development teams to prioritize features and manage product backlog.
   
4. Certification and Qualifications:Diploma in Business, Computer Science, Information Technology, or related fields.
   Minimum of three (3) years’ experience as a Business Analyst, Scrum Master, Product Owner, or equivalent role in Agile projects.
   Certified Scrum Product Owner (CSPO) or Certified Scrum Master (CSM) preferred.
   Salesforce Certified Business Analyst credential required.
   Salesforce Administrator Exam (CRT101) certification.
   

Preferred Skills:

• Experience in software development lifecycle (SDLC) methodologies.
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management abilities.
• Ability to work effectively in a collaborative team environment.

Advantages:

• Graduation from Business School, Computer Science, Information Technology, or other Engineering disciplines.
• Familiarity with additional Salesforce certifications such as Platform App Builder or Platform Developer I.

Benefits:

• Competitive salary and benefits package.
• Opportunities for professional development and growth.
• Collaborative and inclusive work environment.

1. Salesforce Expertise:

• Apply deep knowledge of Salesforce capabilities and limitations to guide implementation decisions.
• Configure Salesforce modules to meet business requirements.

1. Implementation Design:

• Design and document solutions that align with business needs and Salesforce best practices.

1. Agile Project Leadership:

• Serve as a Scrum Master or Product Owner, facilitating Agile ceremonies and ensuring Agile principles are followed.
• Collaborate closely with development teams to prioritize features and manage product backlog.

1. Certification and Qualifications:

• Diploma in Business, Computer Science, Information Technology, or related fields.
• Minimum of three (3) years’ experience as a Business Analyst, Scrum Master, Product Owner, or equivalent role in Agile projects.
• Certified Scrum Product Owner (CSPO) or Certified Scrum Master (CSM) preferred.
• Salesforce Certified Business Analyst credential required.
• Salesforce Administrator Exam (CRT101) certification.

Preferred Skills:

• Experience in software development lifecycle (SDLC) methodologies.
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management abilities.
• Ability to work effectively in a collaborative team environment.

Advantages:

• Graduation from Business School, Computer Science, Information Technology, or other Engineering disciplines.
• Familiarity with additional Salesforce certifications such as Platform App Builder or Platform Developer I.

Job Description

WIZTECH firmly believes in staff empowerment. In line with WIZTECH’s core values, the candidate is expected to uphold accountability, practise integrity, promote collaboration and ensure customer success.

The number one goal of everyone in our team is to make our clients exceptionally happy, as customer experience is key. The Senior Technical Support Consultant (Level 3) plays an important role in making sure that happens, as the next line of support to our Level 2 Technical Consultants. Our Service Desk functions as the Single Point of Contact (SPOC) for our clients.

The Senior Technical Support Consultant (Level 3) handles escalated support requests from Technical Support Consultant (Level 2) where they can’t handle as well as any projects that require on-site implementation. As such, the role requires the candidate to be vastly exposed to Active Directory, server, network, Exchange or any cloud infrastructure administration.

Having excellent teamwork and communication skills, good ability to diagnose and troubleshoot issues quickly, as well as having a proactive, adaptable and a learning mindset enables us to be a pillar to our clients’ success.

When help is needed the Senior Technical Support Consultant (Level 3) can turn to the Team Leads and Technical Manager for guidance and support.

Responsibilities

• Able to function on 24 by 7, standby mode for our Level 2 teams.
• Delight our clients with a friendly, quick and helpful experience.
• Use our ITSM Portal to work on and resolve escalated Incidents and Service Requests from the Service Desk or Level 2 team.
• Work with Level 1 and Level 2 Engineer to communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to heir issue.
• Split tickets that have several issues into their own individual ticket.
• Managing and recording all work through our ITSM portal.
• Ensure tickets are not ‘stale’ throughout the Incident lifecycle process, and all tickets meet the Service Levels (SLA).
• Responsible for Level 3 support and escalations for Network and System issues.
• Assist the Client with advanced remote or on-site troubleshooting.
• Assist the Client with on-site installation/implementation & removal of equipment.
• Configure and manage virtual computing systems.
• Configure and install network devices such as routers, switches, firewalls, load balancers, etc.
• Monitor network and systems to ensure optimum performance, reliability and availability.
• Monitor Systems resource utilisation for trending and for capacity planning purposes.
• Work closely with internal and external teams for problem resolution.
• Work closely with product vendor for a resolution in the event a Level 4 escalation is required.
• Perform maintenance and upgrades of systems and networks.
• Adhere to policies on change management to ensure success of such projects.
• Implement security measures and ensure that policies are followed as part of governance.
• On-Site Hardware Maintenance and Support.
• Make sure that Client Documentation in well maintained.
• Collaborate with the Solutions Architect when implementing new infrastructure or solutions for clients.
• Collaborate with Projects team from time to time, to assist with project implementations on-site.
• Create and maintain documentation for on-site processes.
• Escalate tickets that require Team Leads or Technical Manager support.
• Identify, Communicate and Mitigate potential risks to the Technical Manager and Clients.
• Follow the schedule provided by the Team Leads or Technical Manager or appointed Service Coordinator / Dispatcher.
• Follow Standard Operating Procedures (SOPs) for daily / weekly recurring tasks.
• Follow all our Security Procedures and keeping a vigilant eye for Security Issues.
• Identify opportunities for improvement and make constructive suggestions for change.
• Contribute to the process of innovative change effectively.
• Undertake other duties as required by the Service Delivery Manager.

Requirements

• Diploma or Degree in Engineering (Electrical & Electronic, Computer Science, Telecommunication, Information System of the equivalent) or higher.
• CCNA, Microsoft, Fortinet, VMWare or other IT certification would be an advantage.
• At least 4 to 6 years of hands-on experience in Active Directory, servers and network device configuration and troubleshooting, as well as systems and OS support.
• Proven work experience as a Server Engineer, Network Engineer, Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role.
• Hands-on experience with Windows/Linux OS environments.
• Good understanding of computer systems, mobile devices and other tech products.
• Good knowledge of cloud concepts and networking.
• Ability to diagnose and troubleshoot basic technical issues.
• Familiarity with remote desktop applications.
• Excellent problem-solving and communication skills.
• Ability to provide step-by-step technical help, both written and verbal.
• Excellent attention to detail.
• Proactiveness, adaptability and a continuous learning mindset.

Job Responsibilities

• Determining business needs via consultation, business analysis, and targeted observations.
• Assessing existing IT infrastructure and recommending improvements.
• Developing and configuring customized SAP solutions.
• Writing scripts and programs to create user-friendly interfaces and enhanced functionalities.
• Deploying SAP solutions and ensuring smooth system integration.
• Troubleshooting and resolving issues to optimize performance.
• Providing SAP system support and end-user training.
• Performing rigorous documentation of SAP processes and presenting progress reports.
• Ensuring compliance with industry regulations.
• Keeping abreast of the latest SAP offerings, updates, and developments.

Job Responsibilities

• Bachelor's degree in computer science, information technology, or similar preferred.
• Specialization in finance, project management, business administration, or a related field will be advantageous.
• SAP-accredited certification.
• At least 4 to 6 years' experience as an SAP consultant in a similar industry.
• Current knowledge of SAP systems, deployment, and integration.
• Great collaboration, interpersonal, and communication skills.
• Superb analytical and problem-solving abilities.
• Excellent organizational and time-management skills.

Job Description
WIZTECH firmly believes in staff empowerment. In line with WIZTECH’s core values, the candidate is expected to uphold accountability, practise integrity, promote collaboration and ensure customer success.

The number one goal of everyone in our team is to make our clients exceptionally happy, as customer experience is key. The Technical Support Consultant (L2) plays a crucial role in making sure that happens, as the next line of support to our Service Desk. Our Service Desk functions as the Single Point of Contact (SPOC) for our clients.

The Technical Support Consultant (L2) provides Tier 2 support to our clients; handling escalated support requests from Service Desk Support Consultant (Level 1), as well as any projects that require on-site troubleshooting, installations or implementations. As such, the role requires the candidate to be fairly exposed to Active Directory, server, network, Exchange or any cloud infrastructure administration.

Having excellent teamwork and communication skills, good ability to diagnose and troubleshoot issues quickly, as well as having a proactive, adaptable and a learning mindset enables us to be a pillar to our clients’ success.

When assistance is needed, the Technical Support Consultant (L2) can turn to the Level 3 team, the Service Delivery Manager and Technical Manager for guidance and support.

Responsibilities

• Able to function on a 24 by 7, shift-rotational basis, including weekends.
• Delight our clients with a friendly, quick and helpful experience.
• Use our ITSM Portal to work on and resolve escalated Incidents and Service Requests from the Service Desk or Level 2 team.
• Work with Service Desk Support Consultant (Level 1) to communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to their issue.
• Assist the client with remote or on-site troubleshooting activities.
• Assist the client with on-site installation/implementation & removal of equipment.
• Managing and recording all work through our ITSM portal.
• Split tickets that have several issues into their own individual tickets to ensure linear tracking and resolution.
• Ensure tickets are not ‘stale’ throughout the Incident lifecycle process, and all tickets meet the Service Levels (SLA).
• Escalate tickets that require Team Lead or Technical Manager support.
• On-site hardware maintenance and support.
• Create and maintain documentations for on-site processes.
• Make sure that client documentations are well maintained.
• Collaborate with Projects team from time to time, to assist with project implementations on-site.
• Identify, Communicate and Mitigate potential risks to the Service Delivery Manager and clients.
• Adhere to the schedules provided by the Team Leads or Service Delivery Manager.
• Follow Standard Operating Procedures (SOPs) for daily / weekly recurring tasks.
• Follow all our Security Procedures and keeping a vigilant eye for Security Issues.
• Identify opportunities for improvement and make constructive suggestions for change.
• Contribute to the process of innovative change effectively.
• Undertake other duties as required by the Team Lead or Service Delivery Manager.

Requirements

• Diploma or Degree in Engineering (Electrical & Electronic, Computer Science, Telecommunication, Information System of the equivalent).
• ITIL v4 certification will be an advantage.
• CCNA, Microsoft certifications, VMWare or Fortinet certifications will be an advantage.
• At least 2 to 3 years’ work experience as a Level 2 Technical Support Engineer, Desktop Support Engineer, IT Service Desk Engineer or similar roles.
• Hands-on experience with Windows/Linux OS environments.
• Hands-on experience in managing Active Directory, M365, MS Exchange, Storage, VPN, Network or virtual computing infrastructure.
• Good understanding of computer systems, mobile devices and other tech products.
• Good knowledge of cloud concepts and networking.
• Excellent ability to diagnose and troubleshoot basic to intermediate technical issues.
• Familiarity with remote desktop applications.
• Excellent problem-solving and communication skills.
• Ability to provide step-by-step technical help, both written and verbal.
• Good attention to detail.
• Proactiveness, adaptability and a continuous learning mindset.

Responsibilities:
1. Partner with business stakeholders across various departments to define and translate business needs into actionable data-driven strategies.
2. Source data from SAP and convert it to SQL or pyspark messages; build the logic for the data extraction, analysing the SAP transaction data related to required information.
3. Ensure data accuracy, consistency, and completeness of data replication between SAP and Microsoft Azure
4. Perform deep analysis of SAP data utilizing advanced SQL queries and data mining techniques to identify anomalies and ensure data integrity.
5. Develop, and implement complex data extraction, transformation, and loading (ETL) processes using SAP technologies and tools (e.g., SAP Business Warehouse, SAP HANA).
6. Highlight technical flaws and suggest data quality initiatives, and data governance best practices to optimize data management and accessibility within the organization.

Skillset:
• Minimum of 10 years of experience in data analysis and reporting, with a strong focus on SAP data.
• Strong SQL querying skills and proficiency in data manipulation techniques.
• Proven expertise in SAP data management technologies, including SAP Business Warehouse, SAP HANA, and SAP BW/4HANA.
• In-depth knowledge of data warehousing concepts and ETL processes.
• Excellent analytical and problem-solving skills with a keen eye for detail.
• Strong communication and collaboration skills with the ability to effectively translate complex technical concepts to non-technical audiences.
• Ability to work independently and manage multiple projects simultaneously while meeting deadlines.

Responsibilities:

• Monitor project progress, milestones, and deliverables to identify necessary resources and allocate responsibilities accordingly.
• Develop and update project documentation, including plans and status reports.
• Supervise project operations to maintain efficient workflows and manage operational protocols and procedures.
• Handle administrative aspects of projects, including manpower coordination, scheduling, communication, and documentation.
• Understand client requirements and expectations for addressing client concerns effectively.
• Offer leadership and guidance to project teams as necessary.

Requirements:

• Minimum Diploma in any field
• Possess Class 3 driver’s license
• Proactive approach with strong problem-solving abilities.
  Strong leadership qualities and effective decision-making skills.
• Demonstrated track record in program or project management.
• Flexible and able to work onsite on weekends to support project activities as required.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R24121398

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Our esteemed Japanese multinational client is seeking a skilled and motivated Technical Sales Consultant specializing in Network & Security Solutions to join their dynamic team.

In this role, you will play a crucial part in supporting their sales efforts by providing technical expertise, designing tailored solutions, and ensuring customer satisfaction. If you have a passion for technology, strong communication skills, and a proven track record in IT sales.

Responsibilities:

• Consult and advise the sales team on technical aspects.
• Identify customer needs and propose suitable solutions.
• Design customer-centric solutions and prepare proposals.
• Stay updated on industry trends and products.
• Collaborate with technology partners.
• Handover projects to the post-sales team.
• Retain and expand customer services.

Requirements:

• Min 3-5 years of IT experience in Network & Security.
• Strong technical knowledge in security technologies.
• Business acumen and market awareness.
• Customer-facing experience.
• Excellent communication and consultative skills.
• Security-related certifications (e.g., CISSP, CISM) are a plus.

Education:

Diploma/Degree in a relevant field.

If you are passionate about technology, excel in a customer-oriented environment, and have the technical prowess to guide sales efforts in the Network & Security solutions domain, we invite you to join their team. Apply today to embark on an exciting journey with us.

To apply, please send us your latest resume, in word format outlining your relevant experience and qualifications to [email protected]. We look forward hearing from you.

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days, please accept this as notification that you have not been shortlisted.

Please note that unfortunately, at this moment, our client is unable to extend support to candidates under the EP, SP, or WP schemes. Thank you for your understanding.

EA Personnel Name: Ong Irene

EA Personnel Registration Number: R1980370

EA License no.: 21C0783

Responsibilities:

• Offering expertise and advisory support across multiple technologies to clients and the sales team within an enterprise setting.
• Provide technical proposals and participate in in-depth technical discussions.
• Strategizing and executing plans to fulfill client needs within project timelines.
• Evaluating and refining new technological solutions.
• Demonstrating a positive demeanor and a strong sense of accountability towards assigned tasks to ensure exceptional delivery and professional standards.

Requirements:

• Min Diploma in any related field.
• At least 4 years of relevant working experience with technical knowledge.
• Possessing extensive technical expertise, including familiarity with server platforms like Windows OS, Linux OS, and various storage systems, both hardware, and software based.
• Strong understanding in implementing server security measures, monitoring systems, LDAP authentication
• Knowledgeable of technical understanding with email, middleware, web server technologies, and virtualization technologies (VMWare and HyperV)
• Prior experience with MSSQL, MySQL, Oracle is a plus.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R2094940

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Operational:

• Providing System Assurance (RAMS) services on SYSTRA railway projects which may include preparation, review and assessment of RAMS documentation,
• Participate / lead projects’ delivery including managing the client’s relationship and attending meetings with and other stakeholders on RAMS matters,
• Manage and deliver RAMS services to meet the defined time, cost and quality up to customer satisfaction.

Desired Profile:

• Relevant engineering Degree from a recognized educational institution,
• Have at least 2 years solid experience in delivering RAMS studies for complex engineering projects,
• Familiar with standards on RAMS,
• Knowledge in a wide variety of RAMS activities (such as PHA, SSHA, IHA, OSHA, QRA, SIL Assessment, RAM Modelling/Predictions),
• Excellent spoken and written English,
• Proficiency in MS Office suite and appropriate specialist software, e.g. FTA & RBD software applications,
• Good inter personal and communication skills,
• Being able to demonstrate success in relationship building and teamwork,
• Be versatile and adaptable,
• Having proven planning, problem solving and analytical skills to identify practical and effective resolutions to projects’ challenges.

Job Description
WIZTECH firmly believes in staff empowerment. In line with WIZTECH’s core values, the candidate is expected to uphold accountability, practise integrity, promote collaboration and ensure customer success.

The number one goal of everyone in our team is to make our clients exceptionally happy, as customer experience is key. The Technical Support Consultant (L2) plays a crucial role in making sure that happens, as the next line of support to our Service Desk. Our Service Desk functions as the Single Point of Contact (SPOC) for our clients.

The Technical Support Consultant (L2) provides Tier 2 support to our clients; handling escalated support requests from Service Desk Support Consultant (Level 1), as well as any projects that require on-site troubleshooting, installations or implementations. As such, the role requires the candidate to be fairly exposed to Active Directory, server, network, Exchange or any cloud infrastructure administration.

Having excellent teamwork and communication skills, good ability to diagnose and troubleshoot issues quickly, as well as having a proactive, adaptable and a learning mindset enables us to be a pillar to our clients’ success.

When assistance is needed, the Technical Support Consultant (L2) can turn to the Level 3 team, the Service Delivery Manager and Technical Manager for guidance and support.

Responsibilities

• Able to function on a 24 by 7, shift-rotational basis, including weekends.
• Delight our clients with a friendly, quick and helpful experience.
• Use our ITSM Portal to work on and resolve escalated Incidents and Service Requests from the Service Desk or Level 2 team.
• Work with Service Desk Support Consultant (Level 1) to communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to their issue.
• Assist the client with remote or on-site troubleshooting activities.
• Assist the client with on-site installation/implementation & removal of equipment.
• Managing and recording all work through our ITSM portal.
• Split tickets that have several issues into their own individual tickets to ensure linear tracking and resolution.
• Ensure tickets are not ‘stale’ throughout the Incident lifecycle process, and all tickets meet the Service Levels (SLA).
• Escalate tickets that require Team Lead or Technical Manager support.
• On-site hardware maintenance and support.
• Create and maintain documentations for on-site processes.
• Make sure that client documentations are well maintained.
• Collaborate with Projects team from time to time, to assist with project implementations on-site.
• Identify, Communicate and Mitigate potential risks to the Service Delivery Manager and clients.
• Adhere to the schedules provided by the Team Leads or Service Delivery Manager.
• Follow Standard Operating Procedures (SOPs) for daily / weekly recurring tasks.
• Follow all our Security Procedures and keeping a vigilant eye for Security Issues.
• Identify opportunities for improvement and make constructive suggestions for change.
• Contribute to the process of innovative change effectively.
• Undertake other duties as required by the Team Lead or Service Delivery Manager.

Requirements

• Diploma or Degree in Engineering (Electrical & Electronic, Computer Science, Telecommunication, Information System of the equivalent).
• ITIL v4 certification will be an advantage.
• CCNA, Microsoft certifications, VMWare or Fortinet certifications will be an advantage.
• At least 2 to 3 years’ work experience as a Level 2 Technical Support Engineer, Desktop Support Engineer, IT Service Desk Engineer or similar roles.
• Hands-on experience with Windows/Linux OS environments.
• Hands-on experience in managing Active Directory, M365, MS Exchange, Storage, VPN, Network or virtual computing infrastructure.
• Good understanding of computer systems, mobile devices and other tech products.
• Good knowledge of cloud concepts and networking.
• Excellent ability to diagnose and troubleshoot basic to intermediate technical issues.
• Familiarity with remote desktop applications.
• Excellent problem-solving and communication skills.
• Ability to provide step-by-step technical help, both written and verbal.
• Good attention to detail.
• Proactiveness, adaptability and a continuous learning mindset.

Job Responsibilities

• Determining business needs via consultation, business analysis, and targeted observations.
• Assessing existing IT infrastructure and recommending improvements.
• Developing and configuring customized SAP solutions.
• Writing scripts and programs to create user-friendly interfaces and enhanced functionalities.
• Deploying SAP solutions and ensuring smooth system integration.
• Troubleshooting and resolving issues to optimize performance.
• Providing SAP system support and end-user training.
• Performing rigorous documentation of SAP processes and presenting progress reports.
• Ensuring compliance with industry regulations.
• Keeping abreast of the latest SAP offerings, updates, and developments.

Job Responsibilities

• Bachelor's degree in computer science, information technology, or similar preferred.
• Specialization in finance, project management, business administration, or a related field will be advantageous.
• SAP-accredited certification.
• At least 4 to 6 years' experience as an SAP consultant in a similar industry.
• Current knowledge of SAP systems, deployment, and integration.
• Great collaboration, interpersonal, and communication skills.
• Superb analytical and problem-solving abilities.
• Excellent organizational and time-management skills.

Job Description

WIZTECH firmly believes in staff empowerment. In line with WIZTECH’s core values, the candidate is expected to uphold accountability, practise integrity, promote collaboration and ensure customer success.

The number one goal of everyone in our team is to make our clients exceptionally happy, as customer experience is key. The Senior Technical Support Consultant (Level 3) plays an important role in making sure that happens, as the next line of support to our Level 2 Technical Consultants. Our Service Desk functions as the Single Point of Contact (SPOC) for our clients.

The Senior Technical Support Consultant (Level 3) handles escalated support requests from Technical Support Consultant (Level 2) where they can’t handle as well as any projects that require on-site implementation. As such, the role requires the candidate to be vastly exposed to Active Directory, server, network, Exchange or any cloud infrastructure administration.

Having excellent teamwork and communication skills, good ability to diagnose and troubleshoot issues quickly, as well as having a proactive, adaptable and a learning mindset enables us to be a pillar to our clients’ success.

When help is needed the Senior Technical Support Consultant (Level 3) can turn to the Team Leads and Technical Manager for guidance and support.

Responsibilities

• Able to function on 24 by 7, standby mode for our Level 2 teams.
• Delight our clients with a friendly, quick and helpful experience.
• Use our ITSM Portal to work on and resolve escalated Incidents and Service Requests from the Service Desk or Level 2 team.
• Work with Level 1 and Level 2 Engineer to communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to heir issue.
• Split tickets that have several issues into their own individual ticket.
• Managing and recording all work through our ITSM portal.
• Ensure tickets are not ‘stale’ throughout the Incident lifecycle process, and all tickets meet the Service Levels (SLA).
• Responsible for Level 3 support and escalations for Network and System issues.
• Assist the Client with advanced remote or on-site troubleshooting.
• Assist the Client with on-site installation/implementation & removal of equipment.
• Configure and manage virtual computing systems.
• Configure and install network devices such as routers, switches, firewalls, load balancers, etc.
• Monitor network and systems to ensure optimum performance, reliability and availability.
• Monitor Systems resource utilisation for trending and for capacity planning purposes.
• Work closely with internal and external teams for problem resolution.
• Work closely with product vendor for a resolution in the event a Level 4 escalation is required.
• Perform maintenance and upgrades of systems and networks.
• Adhere to policies on change management to ensure success of such projects.
• Implement security measures and ensure that policies are followed as part of governance.
• On-Site Hardware Maintenance and Support.
• Make sure that Client Documentation in well maintained.
• Collaborate with the Solutions Architect when implementing new infrastructure or solutions for clients.
• Collaborate with Projects team from time to time, to assist with project implementations on-site.
• Create and maintain documentation for on-site processes.
• Escalate tickets that require Team Leads or Technical Manager support.
• Identify, Communicate and Mitigate potential risks to the Technical Manager and Clients.
• Follow the schedule provided by the Team Leads or Technical Manager or appointed Service Coordinator / Dispatcher.
• Follow Standard Operating Procedures (SOPs) for daily / weekly recurring tasks.
• Follow all our Security Procedures and keeping a vigilant eye for Security Issues.
• Identify opportunities for improvement and make constructive suggestions for change.
• Contribute to the process of innovative change effectively.
• Undertake other duties as required by the Service Delivery Manager.

Requirements

• Diploma or Degree in Engineering (Electrical & Electronic, Computer Science, Telecommunication, Information System of the equivalent) or higher.
• CCNA, Microsoft, Fortinet, VMWare or other IT certification would be an advantage.
• At least 4 to 6 years of hands-on experience in Active Directory, servers and network device configuration and troubleshooting, as well as systems and OS support.
• Proven work experience as a Server Engineer, Network Engineer, Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role.
• Hands-on experience with Windows/Linux OS environments.
• Good understanding of computer systems, mobile devices and other tech products.
• Good knowledge of cloud concepts and networking.
• Ability to diagnose and troubleshoot basic technical issues.
• Familiarity with remote desktop applications.
• Excellent problem-solving and communication skills.
• Ability to provide step-by-step technical help, both written and verbal.
• Excellent attention to detail.
• Proactiveness, adaptability and a continuous learning mindset.

Job Description

Strong understanding of Data Governance concepts; must have experience in implementing DG Framework and best practices.

§ Assess current data management processes and provide solutions around the enhancement of data governance maturity

§ Accountable for driving continuous improvement in data governance culture/technology and expansion of data governance initiative within the team.

§ Must have experience in creating data governance policies on different areas of DG

§ Drive the awareness and establishment of data related improvement initiatives across the team.

§ Ability to manage senior management relationships across all the business and functional areas.

§ Consensus building capability, with a strong ability to influence the Business and IT teams on the DG best practices, and the way forward

§ Knowledge of data related regulatory requirements and emerging trends and issues that impact enterprise data governance.

§ Must appreciate the people, process as well as technology aspect of Data Governance and must be aware of various components (or sub-practices) within Data Governance, e.g. Data Governance culture, Data Quality, Data Privacy, Metadata Management.

§ Must have strong written and oral communication skills

§ Extensive experience around all aspects of Data Governance including but not limited to, building DG Roles & Responsibilities, Data-Quality framework, Metadata management, Data modelling, data naming standards etc.

§ Good to have experience on DG tools and affinity with Data Lake (Synapse, Databricks etc.)