About Amazon Web Services Since 2006, Amazon Web Services has been the world’s most comprehensive and broadly adopted cloud. AWS has been continually expanding its services to support virtually any workload, and it now has more than 240 fully featured services for compute, storage, databases, networking, analytics, machine learning and artificial intelligence (AI), Internet of Things (IoT), mobile, security, hybrid, media, and application development, deployment, and management from 105 Availability Zones within 33 geographic regions, with announced plans for 18 more Availability Zones and 6 more AWS Regions in Malaysia, Mexico, New Zealand, the Kingdom of Saudi Arabia, Thailand. Millions of customers—including the fastest-growing startups, largest enterprises, and leading government agencies—trust AWS to power their infrastructure, become more agile, and lower costs. To learn more about AWS, visit aws.amazon.com.
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
Key job responsibilities
Business Planning & Analytics
• Consulting partner for Heads of Marketing
• Provide framework and guidance on Marketing plans
• Identify business drivers, threats and opportunities with data-backed analyses
• Facilitate and influence discussions with insights, craft optimization experiments and gain commitment from stakeholders to execute.
• Build predictive intelligence capability by evaluating seasonality, trends, marketing opportunities and upcoming activities
• Drive operational cadence, including weekly WIP meetings, Quarterly Marketing Review (QMR) and Quarterly Business Review (QBR) preparation
KPI Reporting & Performance Measurement
• Measure all aspects of business performance, including database cleanliness, campaign effectiveness, pipeline contribution
• Recommend actionable metrics to increase visibility into the business
• Automate reports across multiple data sources
Systems, Tools & Process
• Leverage all Marketing Automation technology, tools, data, and processes to support demand generation and customer engagement
• Collaborate with Corporate Marketing Team to drive locally-relevant enhancement to the systems and tools
• Drive cross-functional process improvement and projects that will result in improved efficiency of the team.
Lead Management
• Manage, enhance and optimize the end-to-end Lead Management process in conjunction with sales and marketing stakeholders
• Identify and implement processes to increase sales opportunities and sales cycle efficiencies through contact database management and refined lead management strategies.
Budgeting Reviews and Procurement
• Consolidate budget allocation
• Track program expenses in adherence to Procurement and Finance policies
A day in the life
KPI Reporting & Performance Measurement
• Measure all aspects of business performance, including database cleanliness, campaign effectiveness, pipeline contribution
• Recommend actionable metrics to increase visibility into the business
• Automate reports across multiple data sources
Systems, Tools & Process
• Leverage all Marketing Automation technology, tools, data, and processes to support demand generation and customer engagement
• Collaborate with Corporate Marketing Team to drive locally-relevant enhancement to the systems and tools
• Drive cross-functional process improvement and projects that will result in improved efficiency of the team.
Lead Management
• Manage, enhance and optimize the end-to-end Lead Management process in conjunction with sales and marketing stakeholders
• Identify and implement processes to increase sales opportunities and sales cycle efficiencies through contact database management and refined lead management strategies.
Budgeting Reviews and Procurement
• Consolidate budget allocation
• Track program expenses in adherence to Procurement and Finance policies
About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
