Position: IT (Infomation Technology) Assistant Manager

Working Location: North-east region

Working Hours: 8am - 6pm

Working Days: 5days

Salary Range: $6500 - $7500

KEY ROLE(S), RESPONSIBILITIES AND DUTIES

• Support and responsible for IT Project from conceptualise to Delivery stage.
• Manage 3rd party vendors to ensure service and support are delivered in accordance with the service level agreement.
• To assist with procurement and maintain up to date inventory tracking.
• Analyze, design, program, test, document and maintain IT systems or applications which align with business needs by using SQL script/other software tools.
• Responsible to ensure the accuracy of all necessary analysis tools and report that provide to management for analysis in optimal decision-making.
• Support the launching of new frontend or backend systems, IT relevant projects, resources and vendor management.
• To ensure that the communication links between the various offices and stores are in optimal working condition, including maintaining and managing an effective fault reporting system.
• To maintain and ensure system security and data integrity.
• To ensure all transactions pertaining to System are properly completed within the cut-off date before performing month-end process.
• Support and assist in change requests and application enhancement to the ERP system.
• Handle ad-hoc IT projects whenever required.

JOB REQUIREMENT:

• Minimum Degree/Diploma in Computer Science or related field.
• Minimum 5 years of working experience in technical support in ERP system, as well as the
• Experience with Servers Backup and maintenance.
• Oversee IT services and operations, network infrastructure and telecommunication service, as well as handle the full spectrum of ERP system.

SKILLS, KNOWLEDGE AND EXPERTISE

• Expert knowledge of Microsoft D365 modules is a MUST.
• Working Knowledge and experience with Windows Servers, Microsoft Office (including Outlook),
• Active Directory, UNIX, Router, and Network Switches.
• Knowledge and experience with Microsoft Exchange, Microsoft SQL Server 2008/2014, includin writing script, stored procedure and setup SQL and Navision System and Firewall is required.
• Working knowledge of web technology and programming knowledge in Java & VBA.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Key Responsibilities:

• Hands-on experience in full project development life cycles
• Past track record in application solutioning and design and development (e.g. Java or .Net programming, PL/SQL programming)
• Proven experience in managing operations, handling of issues, and systems monitoring.
• Ability to perform qualitative, quantitative and root-cause analysis.
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.
• Knowledge of IT security best practices and compliance standards.
• Sound understanding of the technical aspects of systems integration in an environment with diverse technologies.
• Knowledge of Singapore Government procurement and governance processes will be an added advantage.
• Understanding of financial instruments, will be an advantage
• Understanding of S.W.I.F.T messaging platform and infrastructure will be an advantage
• Knowledge about or experience with SimCorp Dimension® will be an advantage.

Roles and Responsibilities -

• Help clients by consulting and providing exceptional solutions to their challenges
• Manage the successful delivery of complex projects in a fast-paced, team environment. Including changes to project scope, project schedule, and project costs to keep the project plan accurate, updated, as define
• Manage all phases of the implementation of SAP FS-CD and S/4HANA Finance including project resources
• Manage multiple projects and teams at the same time
• Lead engagements and deliver high-quality services on time and within budget
• Identify high-level risks on the projects, assumptions, and constraints. Implement approved actions and workarounds to minimize the impact of risks on the project
• Develop and maintain communication with key project stakeholders and decision-makers
• Lead and assist in business development initiatives along with supporting the development of the Business Unit's strateg
• Promote and participate in sharing expertise, strengthening msg global's collective knowledge, and helping resolve our clients’ challenges
• Develop your knowledge and extend project experience in SAP’s newest and future solutions
• Support in business operational topics (e.g. recruiting

​

Requirements​

• Minimum 8 years of relevant SAP consulting and implementation experience on core modules like FS-CD, S4/HANA Finance (including FI-CO, FI-AM, FI-GL, FI-AR, and FI-AP), and FI-CA modules (RM-CA, PS-CD, FS-CD, FICA, FICAX)
• Bachelor’s degree (preferably in finance, accounting, computer science, or business analytics) or other equivalent experience
• Extensive work experience in leading implementations (full cycle) and finance and/or insurance industry work experience
• Deep understanding of the technology and how it affects clients' area of the business, trends associated with the technology, value propositions for clients
• Experience in managing senior-level client relationships along with upselling and cross-selling experience
• Presales, proposal, and RFP experience
• Experience in managing teams along with excellent interpersonal skills
• Excellent customer facing skills including excellent written and verbal communication skills with an emphasis on tact and diplomacy
• Capacity to work well under pressure in particular under cost and time constraints
• Excellent presentation and time-management skills
• Business and financial acumen along with a strong analytical mindset, structured and problem-solving skills
• Strong understanding of financial budgeting and planning business processes
• Ability to travel up to in 50%

Nice to have​

• Cross-functional expertise with regards to integration with other SAP core modules like S4/HANA Finance (including FI-CO, FI-AM, FI-GL, FI-AR, and FI-AP),
• Working experience in one or more of the following industries: finance, insurance, or reinsurance, either as a consultant or company employee
• Master's degree or MBA (preferably in finance, accounting, computer science, business analytics) or related field
• Relevant SAP certifications
• Technical Programming skills (ABAP)
• Familiar with SCRUM and ASAP project methodologies

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

We are seeking an experienced Regional Network Engineer (APAC) to join Client's Network Engineering Team. The ideal candidate will have extensive experience in designing, implementing, and managing Cisco-based networks and a proven track record in network troubleshooting and project management. This role requires advanced expertise in routing and switching protocols, VPN solutions, and firewall management. The candidate will also collaborate closely with stakeholders, act as an escalation point for complex technical issues, and contribute to the organization’s strategic network planning and optimization initiatives.

Key Responsibilities:

1. Network Design & Implementation

• Design and implement complex network solutions, ensuring alignment with business and technical requirements as part of the Network Engineering Team.
• Oversee projects and coordinate with remote vendors and internal staff to ensure smooth execution of network deployments and updates.

2. Advanced Troubleshooting & Support

• Serve as an escalation point for resolving complex problems requiring advanced technical knowledge and research capabilities.
• Troubleshoot, investigate errors, and perform root cause analysis for issues related to network performance, connectivity, and security.

3. Documentation & Knowledge Sharing

• Maintain and update detailed network documentation, including network diagrams, topology maps, and system run books.
• Share knowledge by authoring and maintaining technical documentation and system run books to facilitate knowledge transfer across teams.

4. Stakeholder Collaboration & Communication

• Collaborate with stakeholders to gather and translate network requirements into technical solutions.
• Communicate with customers and internal team members throughout project lifecycles, providing regular progress updates via the project management system.

5. Vendor & Compliance Management

• Manage vendor relationships, ensuring compliance with licensing agreements, support contracts, and product lifecycle management.
• Conduct vendor evaluations to ensure optimal alignment of product capabilities with business needs.

Requirements:

Technical Skills & Expertise

• Expert knowledge of Cisco products, including functionality, configuration, and best practices.
• Proficiency in key networking protocols and technologies, including:Quality of Service (QoS)
  IPSLA
  Dynamic Multipoint Virtual Private Network (DMVPN)
  WAN, MPLS, SIP, PRI, IPSEC, and Spanning Tree Protocol (STP)
  
• Strong working knowledge of BGP, EIGRP, and OSPF routing protocols.
• Experience with Cisco AnyConnect VPN and Microsoft Windows networking configuration and protocols.

Professional Experience

• Minimum of five years of experience as a Network Engineer managing Cisco-based networks.
• Proven expertise in error investigation, troubleshooting, and root cause analysis in complex networking environments.
• Demonstrated ability to work independently, drive tasks to completion, and deliver projects on time.

Preferred Qualifications:

• Cisco Certified Network Professional (CCNP) certification or higher is highly desirable.
• 5+ years of Cisco experience (routing with OSPF, BGP, EIGRP; switching, DMVPN, IPsec, SSL VPN).
• 3+ years of firewall experience with Fortinet and Palo Alto.
• Experience in the data center industry or familiarity with data center networking best practices.
• Knowledge of Cisco DNA Center and Identity Services Engine (ISE) solutions is a plus.
• Familiarity with the SolarWinds monitoring platform for network performance tracking and alerting.
• Experience with Meraki solutions and management tools.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

The Role

Successful candidate will be participating in the implementation of new projects and providing day to day operational support of IT systems.

Key accountabilities

• Maintain and support new/ existing IT systems

• Ensure smooth running of the applications and resolve issues raised on a timely manner.

• Manage the change control process for the IT systems and ensure smooth implementation of system changes.

• Gather and analyze user requirements and propose the relevant solutions.

• Maintain and update the various documentation (e.g. requirements specifications, user guides) for the IT systems.

• Participate in all aspects of project implementation from initiation to roll out of the new system (design, build, testing, end user training, go live support, documentation)

• Resolve project issues with vendors and key stakeholders to ensure the smooth implementation of the projects.

Qualifications & Experience

• Degree in Computer Science / Information Technology or equivalent.

• At least 2 years experience in SAP FI/CO modules with good functional knowledge in AR, AP, GL, Bank Accounting, FA and Project Accounting.

• Technical knowledge required on SAP-ABAP programming, smart forms, BAPI, BDC and user exits.

• Able to independently handle requirement gathering sessions, prepare functional specifications and support testing activities for user sign-offs.

• Preferably with minimum of 1 full lifecycle implementation experience of SAP as Analyst/ Consultant

Interested candidates who wish to apply for the advertised position, please clock on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Please Note: This is a 1 year contract to start but it will also be a long-term role. More information will be shared to you over the phone call.

We are seeking a skilled Project Manager to lead and oversee various digital initiatives within a dynamic environment. The successful candidate will be responsible for managing projects related to point-of-sale (POS) systems, food and beverage establishments, car park systems, and hotel management systems. This role requires a strategic thinker with strong technical knowledge and the ability to drive cross-functional teams toward successful project delivery.

Key Responsibilities:

• Lead the planning, execution, and delivery of digital projects, ensuring alignment with organizational goals.
• Collaborate with stakeholders to define project scope, objectives, and deliverables.
• Manage project timelines, resources, and budgets to ensure successful project outcomes.
• Facilitate communication among cross-functional teams, including IT, operations, and external vendors.
• Monitor project progress and performance, implementing adjustments as necessary to stay on track.
• Ensure adherence to best practices in project management methodologies and frameworks.

Requirements:

• Proven experience as a Project Manager in digital projects, with a focus on technology implementation.
• Strong knowledge of Alicloud or experience working on projects hosted in Alicloud.
• Familiarity with Adobe Experience Manager (AEM) and managing web projects within this environment.
• Understanding of API frameworks such as NodeJS and Spring Boot.
• Excellent communication, leadership, and organizational skills.
• Ability to work effectively in a fast-paced environment and manage multiple projects simultaneously.

Preferred Qualifications:

• Relevant certifications in project management (e.g., PMP, Agile).
• Experience in the hospitality or service industry is a plus.

If you are a proactive and results-driven professional looking to take on new challenges in a collaborative environment, we encourage you to apply.

Benefits Summary:

• Up $3500 + Bonus + Benefits
• 5 Days work week
• Working Location: West
• MNC with good working environment

Responsibilities:

• Assist in the overall management and technical operations of the marine fleet
• Attending to vessels docking, repairs and surveys when required and supervise the contractors' maintenance works
• Identify and source for technical and operational supplies required for the vessel’s need
• Work closely with the team to ensure smooth implementation and compliance of the safety
• Any ad-hoc duties as required

Interested candidates, please submit your updated resume in MS format by using the Apply Now Button.

Alternatively, you may also email your resume to us at [email protected].

Follow us on Facebook for more info:
https://www.facebook.com/EC-Recruitment-Pte-Ltd-113771667194961/

Our dedicated and approachable E&C consultants will get back to you soon for a confidential discussion.

By submitting your application or resume to us, you will be deemed to have agreed and consented us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

**We regret to inform that only shortlisted candidates would be notified. **

Edward TOH
Registration No: R1658602
EA License No: 20C0278

Job Description: We are seeking a skilled L2 Network Engineer to join our team. The ideal candidate will have experience with Cisco, Routing, Switching, AAA servers, Cisco Next Gen Firewalls, Palo Alto Firewalls, Citrix Load Balancers, and Cisco ACI with SDN. This role involves supporting and maintaining network infrastructure, troubleshooting issues, and ensuring network security and performance.

Key Responsibilities:

• Excellent understanding of the TCP/IP protocol suite.
• Monitor and maintain network infrastructure.
• Troubleshoot and resolve network issues.
• Monitor and manage Routing & Switching.
• Monitor and manage Cisco AAA servers.
• Monitor and manage Cisco Next Gen Firewalls and Palo Alto Firewalls.
• Support Citrix Load Balancers.
• Assist in the deployment and management of Cisco ACI & SDN solutions.
• Collaborate with other IT teams to ensure seamless network operations.
• Strong written/verbal communications skillset
• Strong interpersonal and teamwork skills
• Configure, administer, document firewall infrastructure and change management.
• Experience in performance tuning and optimization of firewalls and firewall policies.
• Experience working on Firewall Rule base analyzers and optimization approaches.
• In depth understanding of Network ports, NAT, PAT and Access Lists.
• Document network configurations and changes.

Required Skills:

• Experience with Cisco AAA servers.
• Proficiency in managing Cisco Next Gen Firewalls and Palo Alto Firewalls.
• Knowledge of Citrix Load Balancers.
• Familiarity with Cisco ACI & SDN.
• Strong troubleshooting and problem-solving skills.
• Excellent communication and teamwork abilities.

Workplace type:

On-site Working

Key Responsibilities:

• Develop programs to extract data from data lakes and curated data layers to fulfill business objectives.
• Design and implement ETL pipelines using open-source technologies for efficient data ingestion.
• Collaborate with various teams to gain insights into application requirements and to design effective ETL solutions.
• Collect and analyze business and functional requirements, translating them into scalable and robust solutions that align with the overall data architecture.
• Produce detailed documentation and metadata for datasets to ensure usability and clarity.
• Participate in the end-to-end development lifecycle, including design, implementation, testing, documentation, delivery, support, and maintenance.

Requirements:

• Strong skills in Python and Spark for data processing and transformation.
• Experience with Linux utilities and SQL for data manipulation.
• Familiarity with PySpark for effective data transformation
• Knowledge of AWS services, including Redshift, Glue, CloudFormation, EC2, S3, and Lambda.
• Experience with various ETL tools and methodologies.
• Familiarity with AWS environments and services.

Account Director – Healthcare & Education

5 – 8 years experience

Location:

Central, Singapore

Job Responsibilities:

· Identify and establish relationships with end users to expand market reach and enhance collaboration for large-scale enterprise projects.

· Develop and implement a strategic business plan to drive growth in the enterprise networking sector, with a focus on the healthcare, Education sector.

· Identify and engage potential clients within hotels, resorts, and real estate management companies, offering tailored networking solutions, managed services, and professional solutioning.

· Cultivate and maintain strong relationships with key decision-makers in the hospitality and real estate sectors to expand market share.

· Collaborate with cross-functional teams, including technical, managed services, and marketing, to design and propose customized networking solutions that meet client needs.

· Maintain strong relationships with system integrator (SI) and distribution partners, ensuring seamless collaboration and successful project execution.

· Engage directly with end users in the hospitality and real estate sectors to understand their needs, influence their decisions, and pass leads back to SI and distribution partners.

· Monitor market trends and competitor activities to identify new opportunities and adjust strategies accordingly.

· Lead contract negotiations and close deals with a focus on long-term partnerships and managed service agreements.

· Provide insights and feedback to the product development and managed services teams to ensure offerings align with market demands.

· Attend industry events, trade shows, and networking events to promote the company’s solutions and expand the client base.

· Prepare and deliver compelling presentations and proposals to prospective clients, highlighting both networking and managed service capabilities.

· Achieve and exceed sales targets through proactive business development activities.

Job Requirements:

· Degree from a recognised University.

· Minimum of 3 to 5 years of experience in business development or sales within the enterprise networking industry and 8 to 10 years within surveillance security solutions, with a strong focus on the hospitality sector and real estate management.

· Proven track record of success in selling complex networking solutions, managed services, and professional solutioning to hotels, resorts, and real estate management companies.

· Strong understanding of networking technologies, including Wi-Fi systems, network infrastructure, managed services, and related solutions.

· Excellent communication and presentation skills, with the ability to influence and engage senior stakeholders.

· Established relationships with system integrator and distribution partners, as well as the ability to effectively work with end users to influence decisions and pass leads back to partners.

· Ability to work independently, manage multiple priorities, and deliver results in a fast-paced environment.

· Strong analytical skills and the ability to identify and capitalize on market opportunities.

Interested parties, please email to [email protected]

Karin Yong

Registration: R22108239

EA Licence: 01C3135

Roles and Responsibilities -

• Help clients by consulting and providing exceptional solutions to their challenges
• Manage the successful delivery of complex projects in a fast-paced, team environment. Including changes to project scope, project schedule, and project costs to keep the project plan accurate, updated, as define
• Manage all phases of the implementation of SAP FS-CD and S/4HANA Finance including project resources
• Manage multiple projects and teams at the same time
• Lead engagements and deliver high-quality services on time and within budget
• Identify high-level risks on the projects, assumptions, and constraints. Implement approved actions and workarounds to minimize the impact of risks on the project
• Develop and maintain communication with key project stakeholders and decision-makers
• Lead and assist in business development initiatives along with supporting the development of the Business Unit's strateg
• Promote and participate in sharing expertise, strengthening msg global's collective knowledge, and helping resolve our clients’ challenges
• Develop your knowledge and extend project experience in SAP’s newest and future solutions
• Support in business operational topics (e.g. recruiting

​

Requirements​

• Minimum 8 years of relevant SAP consulting and implementation experience on core modules like FS-CD, S4/HANA Finance (including FI-CO, FI-AM, FI-GL, FI-AR, and FI-AP), and FI-CA modules (RM-CA, PS-CD, FS-CD, FICA, FICAX)
• Bachelor’s degree (preferably in finance, accounting, computer science, or business analytics) or other equivalent experience
• Extensive work experience in leading implementations (full cycle) and finance and/or insurance industry work experience
• Deep understanding of the technology and how it affects clients' area of the business, trends associated with the technology, value propositions for clients
• Experience in managing senior-level client relationships along with upselling and cross-selling experience
• Presales, proposal, and RFP experience
• Experience in managing teams along with excellent interpersonal skills
• Excellent customer facing skills including excellent written and verbal communication skills with an emphasis on tact and diplomacy
• Capacity to work well under pressure in particular under cost and time constraints
• Excellent presentation and time-management skills
• Business and financial acumen along with a strong analytical mindset, structured and problem-solving skills
• Strong understanding of financial budgeting and planning business processes
• Ability to travel up to in 50%

Nice to have​

• Cross-functional expertise with regards to integration with other SAP core modules like S4/HANA Finance (including FI-CO, FI-AM, FI-GL, FI-AR, and FI-AP),
• Working experience in one or more of the following industries: finance, insurance, or reinsurance, either as a consultant or company employee
• Master's degree or MBA (preferably in finance, accounting, computer science, business analytics) or related field
• Relevant SAP certifications
• Technical Programming skills (ABAP)
• Familiar with SCRUM and ASAP project methodologies

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Role: Application Developer (Banking/Contract)

Responsibilities:

• Assist the network team in achieving automation initiatives, such as network provisioning and monitoring.
• Create monitoring dashboards to enhance monitoring capabilities.
• Manage and maintain network monitoring systems and tools.
• Code, test, and troubleshoot programs using the appropriate hardware, database, and programming technology.
• Understand and integrate with system APIs.
• Refine data and format the final product.
• Maintain and modify programs; make approved changes by amending flowcharts and developing detailed programming logic and coding changes.
• Test and develop programming modifications.
• Write new program code using prescribed specifications.
• Evaluate simple interrelationships between programs to ensure changes in one part of a program don’t cause unwanted results in related parts.
• Analyze program performance and correct deficiencies based on consultation with users and supervisor approval.
• Confer with users to gain an understanding of needed changes or modifications in existing programs.
• Resolve questions regarding program intent, data input/output requirements, and inclusion of internal checks and controls.
• Write and maintain documentation.
• Maintain confidentiality regarding the information being processed, stored, or accessed.
• Document programming problems and resolutions for future reference.
• Act as a computer resource for personnel in other departments.
• Provide BAU (Business-As-Usual) support and enhance the existing system.
• Provide direct support to users.
• Provide 24x7 on-call support.
• Perform other duties as assigned.

Requirements:

• Minimum Diploma/Degree in Information Technology or a related field.
• Proficiency in programming languages such as Python, JavaScript, UNIX script, SQL, etc.
• Familiarity with web application technologies (HTML, CSS, React, etc.).
• Ability to develop in both Unix and Windows environments.
• Basic knowledge of networking (TCP/IP, SNMP, etc.).
• Strong communication and interpersonal skills.
• Self-driven with the ability to work both independently and in a team.

Good to Have:

• Experience in coding and customization for network management and monitoring products or platforms like Nagios, ELK Stack, NetBrain, etc.
• Understanding of network technologies and domains in LAN/WAN and experience with products like Cisco and Arista.

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Responsibilities:

• Facilitate, Drive & Lead Application Infrastructure Team Onshore / Offshore to deliver the Approved Infrastructure solution designed.
• Work with Enterprise solution architect to design solutions and align to enterprise needs and implement.
• Manage all activities end-to-end to deliver the project (from scoping to implementation) to agreed parameters.
• Ensure the deliveries are adhered to standards and processes related to infra setup, application deployment.
• To mentor team to Adhere Bank Policies and follow best practices related to Application Recommended for Infra Parameters.
• Perform the Scrum Master role (where required) and lead the Agile team in their sprint deliveries.
• Collaborate with project team members from various domains to monitor, develop and execute project plans and associated project content.
• Ability to manage multiple work-streams concurrently and effectively resolve issues or conflicts.
• Good communication skills, negotiation skills, and stakeholder management.
• Adhere to organizational guidelines and process during deliver.
• Actively monitor and report progress to all stakeholders in a timely manner by using a variety of formal communication channels.
• eal with all project-related escalations and seek input and assistance from appropriate channels to resolve in a timely manner.

Requirements:

• Minimum 6-9 years of experience and out of which, minimum 5+ years of Production Management experience in CORE Banking.
• Managed Finacle 10.x/11.x and multi-countries and OPEN systems production environment.
• Finacle Application environment servers run in combination of IBM AIX, VPC, OpenShift. We need the candidate to have good knowledge in various cloud technology to support the infrastructure for Optimization.
• Hands-on Experience in Finacle Application (Core Banking) Server Capacity Monitoring and Optimization.
• Good level of command over production Infra; performance monitoring and reporting tools.
• Good working experience in Elasticsearch, Logstash, Grafana/Kibana, AppDynamics etc.
• Ideal hands-on experience in Unix/Linux/Shell/Python scripting.
• Good Hands-on experience in PAAS (Platform as a Service) and not limited to AWS, Pivotal, OpenShift.
• Sound knowledge on CI/CD tools, flow mechanism other supporting tools with project implementation experience.
• Knowledge on API Message, Queue handling and Caching Techniques most likely on Kafka and Redis.
• Working Experience on any microservice platform mostly in Banking.
• Ideally Site Reliability Engineering principles regarding performance, reliability, monitoring, alerting in Production environment.
• Perform at the highest level of competencies like: Achieving Excellence People Management Solution Driven Relationship Innovative Purpose-Driven.
• Ability to work with stakeholders to stretch role in depth/width.
• Should be well-versed with latest Finacle and technology trends.
• Good experience in running automation and service improvements experience.
• Good experience on working with multiple teams of infra and Functional team.

• Has experience or knowledge on Incident and Problem management.
• Health check and monitoring production system and job scheduling to ensure SLA is meet.
• Troubleshoot and solve production issues related to performance and reliability throughout the software stack.
• Proactively identify bottlenecks in the system and work to resolve these issues before they become a problem.
• Continuous improvement of the system, e.g. job automation, performance tuning.
• Should be able to identify and fix the bugs.
• At least 2-5 years of hands-on experience on troubleshooting the applications run on full stack preferably in Java, Spring-boot, Microservices.
• At least 2-5 years of working experience, preferably in Banking or Anti money laundering.
• At least 2-5 years of working experience in production support in banking applications running on Windows and Unix environments.
• Should have strong hold on SQL server/Oracle databases and able to write/debug the SQL
• programs.
• Good knowledge in Linux/Unix/Windows scripting.
• Hands on experience on monitoring tools like Grafana has added advantage.
• Should be open to learn and adapt to new technologies.
• Knowledge on GIT Bitbucket and Jenkins has added advantage.
• Knowledge on Actimize/Hadoop has added advantage.
• Willing to work in shifts to provide 24/7, on-call, holiday and weekend supports
• For the shift schedule, rotation is normally 1 week.
• Morning (Monday to Friday) (7am to 4pm) shift
• Saturday 11pm to 6am Shift
• Sunday: 6am to 3am Shift.

We’re looking for a System Engineer

As a System Engineer, you join a squad of talented engineers and support them with the technical implementation of DataMiner projects for our users. You are a contact for the users on all technical matters, enabling smooth collaboration between them and the different departments within Skyline.

At Skyline, we're all about agility. It's a necessary mindset delivering continuity in these fast-changing times. Iterative increments, close collaboration, cross-functional and self-organizing teams, and short feedback loops are just some of the Agile ways of working you'll experience while working with us.

LET’S GET DOWN TO BUSINESS

A glimpse of.your [future]

Transparency is a key value here at Skyline. So let's forget about empty job titles or colorful descriptions for a moment and take a look at what you'd actually be doing here.

• You will acquire and maintain detailed knowledge of all DataMiner features.
• You will help building key solutions which are globally recognized and used
• You will become a customer’s contact for technical matters related to your projects
• You will have to fully understand all aspects related to the functional and technical specifications of your projects
• You guarantee the efficient implementation of all technical aspects of the projects
• You will troubleshoot all technical solution issues that affect project delivery
• You will perform quality assurance from functional perspective on all technical features in your projects
• You will create and maintain all required project documentation for acceptance, hand-over, and internal presentation procedures
• You will help to collect user stories of the customer and where required start discussions with other teams/departments

What skills.do you require?

Let's dig a bit deeper into the various technical skills you'll need to get started as a System Engineer.

• Experience with markup languages (XML)
• Knowledge of communication protocols in general, such as SNMP, HTTP or serial
• Knowledge of databasing (e.g., Apache Cassandra, Elasticsearch)
• Knowledge of TCP/IP networking, multithreading, Web Services (REST, SOAP), and JSON is a definite plus
• Knowledge of C# is a plus
• Interest in the telecom and broadcast industry (e.g. HFC broadband, IPTV, broadcast, cable, satellite systems…)

Your [competencies]

You'll be working in a highly technical environment prone to constant change and evolution. On top of that, you'll have to collaborate with a great many (marvelous) people. All very exciting! But it also calls for a special kind of mind- and skillset.

• You are a fast learner and adapt quickly to new situations
• You have a positive can-do attitude and are a team player
• You are communicative and have effective interpersonal and organizational skills
• You think logically and always keep the client’s needs in mind
• You have natural technical insight and are passionate about the benefits of software technology
• You can work independently and prioritize tasks
• You have good verbal and written communications skills in English
• You have a bachelor’s, master’s or doctorate degree in ICT, Software and/or Telecom

OUR BENEFITS

What's in.it [for you]

Well-being & health

Your health & happiness are our number one priority. From ergonomic office spaces to prime health insurance plans, we’ve got you covered.

Postive impact

We are dedicated to making a lasting impact on the future, from local community initiatives to company-wide environmental programs.

Money & benefits

We offer financial peace of mind through competitive compensation and benefits like a mobile allowance.

Personal growth

Your future is really important to us. That’s why we support your personal development with continuous training & growth opportunities.

Flexibility & balance

You get the flexibility to work when & where you want. Or take time off when you need it. Because who knows you better than … you?

Close-knit community

We’ve got your back. You can always count on your fellow Skyliners for a helping hand, a good talk, and amazingly fun team events.

About ByteDance

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.

Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.

To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.

Join us.

About the team

The ByteDance Large Model Team is committed to developing the most advanced AI large model technology in the industry, becoming a world-class research team, and contributing to technological and social development. The Large Model Team has a long-term vision and determination in the field of AI, with research directions covering NLP, CV, speech, and other areas. Relying on the abundant data and computing resources of the platform, the team has continued to invest in relevant fields and has launched its own general large model, providing multi-modal capabilities.

The Machine Learning (ML) System sub-team combines system engineering and the art of machine learning to develop and maintain massively distributed ML training and inference system/services around the world, providing high-performance, highly reliable, scalable systems for LLM/AIGC/AGI.

As a vital AI infrastructure for the company, our machine learning system integrates our most up-to-date R&D results in AI algorithms and systems. Come and join us, you will get the chance of building large-scale machine learning systems, and working with the best AI system and algorithm researchers and engineers.

We are looking for talented individuals to join us in 2025. As a graduate, you will get unparalleled opportunities for you to kickstart your career, pursue bold ideas and explore limitless growth opportunities. Co-create a future driven by your inspiration with ByteDance.

Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to ByteDance and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.

Responsibilities:

- Architect and develop efficient, highly scalable and secured services;

- Optimise backend systems and services for data security, modularity, computational efficiency and scalability;

- Analyse business and technical requirements carefully to solve challenging problems

- Participate in design reviews and code reviews

- Collaborate with fellow engineers, product managers, and business owners in the team to ensure timely delivery of business requirements

- Research, design, and develop computer and network software or specialised utility programs.

- Analyse user needs and develop software solutions, applying principles and techniques of computer science, engineering, and mathematical analysis.

- Update software, enhances existing software capabilities, and develops and direct software testing and validation procedures.

- Work with computer hardware engineers to integrate hardware and software systems and develop specifications and performance requirements.

Qualifications

- Final year or recent graduate with a background in Software Development, Computer Science, Computer Engineering, Electrical Engineering or a related technical discipline.

- Strong software programming capabilities, exhibits good code design and coding style;

- Familiarity with at least one of the programming languages: Go, Python, Java or C++;

- Pragmatic understanding of data structure, algorithm design and analysis, networking, data security, distributed system, and highly scalable systems design.

Preferred Qualifications

- Agile, quick self learner, highly self-motivated with strong sense of product ownership and creative problem solver.

- Deeply passionate about software coding/development and building great mobile/web applications.

- Good collaborator and team player, comfortable working in a fast moving, culturally diverse and globally distributed team environment.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://jobs.bytedance.com/en/legal/privacy.

If you have any questions, please reach out to us at [email protected].

• Additional role to the firm - Rare opportunity to join the only global top-tier Asian law firm.
• Supported by the Australian based wider Technology team, be the go-to tech expert in this varied role covering IT support, networking, and AV responsibilities for the Singapore office.
• Thrive in a close-knit and welcoming team - Make an impact!

Who are we?

A firm born in Asia, underpinned by world class capability.
With over 3000 lawyers in 26 global locations, we help our clients manage their risk and enable their growth. Our full-service offering combines un-matched top tier local capability complemented with an international platform.

Role Detail

It's an exciting time to join our Singapore office. Our team is expanding rapidly with numerous projects on the horizon, prompting the creation of a new role for a dedicated IT professional to provide essential on-the-ground support and be the tech go-to for our team.

Reporting to the Technology Service Desk Manager based in Australia, you will be the go-to for all Technology operations, providing exceptional support to all KWM employees in the Singapore office.

You will be responsible for,

• First-line calls to resolving complex issues;
• Troubleshooting networking issues;
• Managing audio-visual services;
• Setting up Technology in conference rooms;
• Coordinating international video conferences;
• Actively engaging with staff, moving around the office and ensuring all our technology runs smoothly.

Working closely with the specialist technical teams in Australia, you will also manage complex incidents, guiding and collaborating to find the best solutions. Your input will help refine our internal procedures and create a more streamlined support environment.

About You

This opportunity will suit someone eager to step up in their career. You will be proactive, resourceful, and excited about influencing the tech landscape of a growing office.

You will be a technology service desk professional who thrives in a customer service-focused environment and brings excellent communication skills, a professional manner, and the ability to work both independently and as part of a team.

You will also bring:

• Minimum 4 years' experience in an IT Service Desk position with a professional services sector
• Proven ability to clarify, prioritise, and resolve technical issues in a Windows 10/11, Azure and Microsoft 365 environment
• Strong understanding of network topology
• Experience with audio-visual systems
• Troubleshooting skills for supporting remote staff (VPN & Citrix Remote Desktop, etc.)
• Experience with managing Mobile devices via an MDM solution (iPhones etc.)
• Active Directory skills - ability to maintain, create, and delete user accounts
• Configuring, maintaining, and troubleshooting VOIP softphones & telephone handsets
• Microsoft certification and networking certification will be looked on favourably.

Why work with us?

We promote a collaborative culture where people feel respected, valued and supported both personally and professionally, and where diversity and inclusion also play an important role in enhancing our knowledge, driving innovative solutions for our clients and creating positive social impact.

We live by our Principles, and strive for mastery in all that we do. We take pride in the high quality work we deliver. Working with colleagues and clients who are leaders in their fields, means the ability to explore new paths to progress with continual learning and development, career and leadership opportunities.

As part of the KWM community you'll have access to a suite of wellbeing initiatives, benefits, policies and processes, to enable you to achieve your career goals.

At KWM, we'll provide you with the platform to Learn, Master, Lead.

Our Engineering Competence Centre (ECC) in Singapore is an R&D hub focused on delivering Digital Identity and Security solutions. We are looking for an Android Mobile Developer to join our Digital Payment business line. The role involves developing mobile SDKs (Software Development Kit) and applications for a streamlined digital payment experience, supporting proximity and e-commerce payments. This solution integrates multiple web services and client platforms, ensuring high security and ease of integration for banks and businesses.

2. Responsibilities:

• Design, implement, and validate mobile SDKs and applications in alignment with project specifications.
• Enhance the technology platform and contribute to prototyping and patent development.
• Collaborate with internal teams to ensure adherence to institutional processes and delivery standards.
• Provide level 3 (SL3) troubleshooting and customer support.
• Contribute to the continuous improvement of the development methodology.

3. Requirements:

• Strong knowledge of Android mobile development using Java and Kotlin.
• Hands-on experience with native mobile app development.
• Proficiency in unit testing, test automation, and continuous integration (Jenkins, Gradle).
• Familiarity with the mobile applications ecosystem and secure payment solutions.

4. Qualifications:

• Degree in Information Security, Electrical/Electronics/Computer Engineering, or related fields.
• Minimum 5 years of experience in Android mobile development.
• Knowledge of iOS development is a plus.
• Motivated, with excellent problem-solving skills and the ability to work in a dynamic environment.

Morgan McKinley is hiring for a highly skilled Technical Business Analyst for the Workday Core Integration project. This role is for a 1-year contract with our client, a global leader in consulting and professional services.

The primary focus of this position is to collaborate directly with clients on Workday Core Integration. You will gather requirements, analyze, design, and implement technology-driven business improvements in line with the company’s strategy and goals.

Responsibilities:

• Apply Workday and company methodologies effectively.
• Facilitate or support client workshops to gather, understand, and analyze business requirements.
• Develop functional and process designs, including scenario design and flow mapping.
• Present design options and functionality through prototyping.
• Stay informed of the latest Workday innovations for client applications.
• Configure designs, demonstrate to the client, and ensure validation.
• Assist in designing integrations with other systems, supporting testing, and resolving issues.

Qualifications:

• Diploma or Degree in Computer Science, Information Technology, or a related field.
• With 2-3 years of relevant experience in business analysis.
• Must have experience with Workday Benefits, Workday Business Process Framework & Design, and Workday Foundation Data Model Organization Management.

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.


Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345

Job Description

We are looking for an Android developer responsible for the development and maintenance of applications aimed at a vast number of diverse Android devices. Your primary focus will be the development of Android applications and their integration with back-end services. You will be working along-side other engineers and developers working on different layers of the infrastructure. Therefore, commitment to collaborative problem solving, sophisticated design, and creating quality products is essential.

Responsibilities

· Translate designs and wireframes into high quality code

· Design, build, and maintain high performance, reusable, and reliable Java code

· Ensure the best possible performance, quality, and responsiveness of the application

· Identify and correct bottlenecks and fix bugs

· Help maintain code quality, organization, and automatization

Skills

· Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes

· Need hands on experience on using Dagger, Retrofit, RxJava

· Familiar with CI/CD, Static code analysis, Agile, Unit testing

· Familiarity with RESTful APIs to connect Android applications to back-end services

· Strong knowledge of Android UI design principles, patterns, and best practices

· Experience with offline storage, threading, and performance tuning

· Ability to design applications around natural user interfaces, such as “touch”

· Familiarity with the use of additional sensors, such as gyroscopes and accelerometers

· Knowledge of the open-source Android ecosystem and the libraries available for common tasks

· Ability to understand business requirements and translate them into technical requirements

· Familiarity with cloud message APIs and push notifications

· A knack for benchmarking and optimization

· Understanding of Google’s Android design principles and interface guidelines

· Proficient understanding of code versioning tools, such as Git

· Familiarity with continuous integration

We’re looking for a Technical Account Manager

As a Technical Account Manager, you are responsible for the technical implementation of all projects assigned to you. You are the primary contact for the user on all technical matters, and you function as an intermediary between the user and the different departments within Skyline.

LET’S GET DOWN TO BUSINESS

A glimpse of.your [future]

Transparency is a key value here at Skyline. So let's forget about empty job titles or colorful descriptions for a moment and take a look at what you'd actually be doing here.

• You will acquire and maintain detailed knowledge of all DataMiner features.
• You will take ownership of the full technical implementation of your projects.
• You will become your customer’s primary contact for all technical matters related to your projects.
• You will have to fully understand all aspects related to the functional and technical specifications of your projects.
• You will ensure sufficient documentation of all technical requests to other Skyline departments to guarantee the efficient implementation of all technical aspects of your project.
• You will troubleshoot all technical issues that affect project delivery.
• You will perform quality assurance from a functional perspective on all technical features in your projects.
• You will create and maintain all required project documentation for acceptance, hand-over, and internal presentation procedures.
• You will identify potential commercial opportunities and notify the appropriate Sales Manager.

What skills.do you require?

No doubt you know your way around code. But let's dig a bit deeper into the various technical skills you'll need to get started as a Technical Account Manager.

• Profound knowledge of HFC broadband, IPTV, broadcast and satellite systems
• Profound knowledge of TCP/IP (firewalls, routers, …), multithreading, web services, and .Net Remoting
• Experience with HTML, XML, client-server systems and SNMP
• Familiar with software programming
• Strong affinity with MS Windows operating systems
• Knowledge of MySQL and Apache Cassandra is an asset

Your [competencies]

You'll be working in a highly technical environment prone to constant change and evolution. On top of that, you'll have to collaborate with a great many (marvelous) people. All very exciting! But it also calls for a special kind of mind- and skillset.

• You are a fast learner and adapt quickly to new situations.
• You have a positive can-do attitude.
• You are communicative and have effective interpersonal and organizational skills.
• You think logically and always keep the client's needs in mind.
• You have natural technical insight and are passionate about the benefits of software technology.
• You can work independently and prioritize tasks.
• You have good verbal and written communication skills in English.
• You have a bachelor’s, master’s or doctorate degree in ICT, Software and/or Telecom.

OUR BENEFITS

What's in.it [for you]

Well-being & health

Your health & happiness are our number one priority. From ergonomic office spaces to prime health insurance plans, we’ve got you covered.

Postive impact

We are dedicated to making a lasting impact on the future, from local community initiatives to company-wide environmental programs.

Money & benefits

We offer financial peace of mind through competitive compensation and benefits like a mobile allowance.

Personal growth

Your future is really important to us. That’s why we support your personal development with continuous training & growth opportunities.

Flexibility & balance

You get the flexibility to work when & where you want. Or take time off when you need it. Because who knows you better than … you?

Close-knit community

We’ve got your back. You can always count on your fellow Skyliners for a helping hand, a good talk, and amazingly fun team events.

*Looking for Workday Developer/technical profile*

Workday Benefits - Work directly with the client on CR, gathering requirements to analyze, design and/or implement technology best practice business changes to technology with business strategy and goals.

Skills:

· Workday Benefits Advanced)

· Workday Business Process Framework & Design (Advanced)

· Workday Foundation Data Model Organization Management (Advanced)

Responsibilities: Understand and apply Workday and methodologies Conduct or support working sessions with clients to gather, understand, and analyze business requirements Create functional designs, process designs (including scenario design, flow mapping) Demonstrate design options and functionality using prototyping Stay on top of new innovations provided by Workday for applications at our clients Configuration of designs, demonstrate to client and validate Contribute to design of integrations to/from other systems Support testing, fixing of errors

EA License No: 11C4879 / Registration ID : R1218583

Apar Technologies Pte Ltd, Singapore

Responsibilities:

• Manage and maintain CRM and Ecommerce systems, ensuring data accuracy, security, and accessibility.
• Collaborate with sales, marketing, ecommerce, and customer service teams to understand their needs and provide solutions and enhancements to the relevant systems.
• Coordinate with developers and technical support teams to fix bugs and deliver customizations and enhancements to meet business requirements.
• Train and support users on functionalities and best practices.
• Monitor and analyze data to identify trends, opportunities, and areas for improvement.
• Integrate CRM with other business systems and applications.
• Stay updated with the latest CRM and Ecommerce related technologies and trends.
• Ensure compliance with data protection regulations and industry standards.

Qualifications:

• Minimum of 3 years of experience in IT with a focus on CRM and Ecommerce systems.
• Proven experience in managing and optimizing systems in a retail environment.
• Experience in CRM/Ecommerce customization, configuration, and integration.
• Familiarity with sales and marketing processes within the retail industry.
• Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.
• Strong technical knowledge of CRM systems (e.g., Salesforce, Capillary CRM, Microsoft Dynamics, Hubspot, Zoho CRM).
• Strong technical knowledge of Ecommerce systems (e.g., Salesforce, Magento, Shopify)
• Proficiency in database management and data analysis.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and interpersonal skills.
• Ability to work independently and collaboratively within a team.
• Detail-oriented with strong organizational skills.
• Familiarity with retail industry processes and requirements is a plus.

Location: Penjuru Lane

Salary: $2,800 - $3,500

Working days: Monday - Friday

Working hours: 8:30am – 5.30pm

Responsibilities:

• To assist in the overall management and technical operations of the Marine Fleet that includes the preparation, review and management of all technical documentation, vessel certificates, maintenance records, compliance records etc.
• Providing the necessary administrative support and coordination for any vessel inspections, repairs and docking works.
• Assist in liaising with customers on technical and operational matters that inclusive of vessel performance, etc
• Attending to vessel docking, repairs and surveys when requires and carry out supervision on any contractors' repair / maintenance works on board the vessel.
• Monitoring the technical status of vessel in term of Class certificates and surveys and ensure that all statutory certificates, equipment certificates, etc, are properly maintained, documented and up to date.
• To identify and source for technical and operational supplies required for the vessel's need. Coordinate with the suppliers for timely delivery to the vessels.
• Monitoring and controlling of the vessels consumables to prevent unnecessary wastage.
• To keep track of the vessels LSA, FFA, cargo hoses registry, lifting gears registry and PPE of all shipboard personnel.
• Appointed as safety committee member to carry out tool-box meetings for all the vessels and attend to vessel inspections.
• To work closely with the HES team to ensure smooth implementation and compliance of company's safety and quality standards
• To assist in investigating any defects / failures occurred and reporting all vessels incidents, near misses to prevent and eliminate any potential incidents
• To assist in maintaining crew records that inclusive of certificates, training, medical checks and coordinating in crew changes.
• To undertake any other technical related tasks and assignments as and when required.

Job Requirements:

• Relevant working experience
• Proficiency in Microsoft Office

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Overview

Customer Technology Architect- Data and AI

We are seeking a highly motivated and passionate customer advocate with expertise in AI and machine learning technology. This is a customer-facing, hands-on technical role that spans design, build, and operate, with a focus on solving customer problems and removing technical blockers or adoption challenges in AI.

As the AI Customer Advocate, you will be responsible for technical customer engagements and will work on the most challenging and exciting projects. You will work with select customers to solve their business problems using AI/ML, which may involve reusing existing models, refining/customizing models, or building new models.

Our team is diverse, inclusive, and mission driven. We encourage a growth mindset and prioritize innovation in our work

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

As the AI Customer Advocate, you will focus on large-scale, generative AI models with deep understandings of language and code to enable new reasoning and comprehension capabilities for building cutting-edge applications. You will apply these coding and language models to a variety of use cases, such as writing assistance, code generation, and reasoning over data.

Your responsibilities will include:

• Work with Azure AI/OpenAI services to build and train models, create custom models for use cases, and optimize custom models.
• Exposure to ChatGPT and DALL·E 2.
• Incoming data validation, quality checks, and processing with tooling.
• End-to-end scenario implementation involving multiple cognitive services and integration with other Azure services.
• Collaborate with key stakeholders and contribute to the full development life cycle, including requirements analysis, architecture design, testing, and customer POC implementation.
• Explore and source a wide variety of data as a data enthusiast.
• Formulate real-world enterprise scenarios into machine learning problems and think of optimal ways of solving.
• Wrangle large datasets on the cloud to understand the properties of the data.
• Transform data into innovative features/signals that can improve machine-learning tasks.
• Participate in end-to-end machine learning model lifecycle, from prototyping, implementing & evaluating ML and DL models, followed by deployment and monitoring using Azure.
• Work in a team of engineers, data scientists, and UX experts to deliver an intuitive, robust solution to the customer.

Qualifications

Basic Qualifications:

• BS or MS degree in STEM.
• 8+ years as a technical solution architect or technical consultant, with some experience with ML or Data expertise
• Experience in working with cloud-based conversational AI services.
• Knowledge and demonstrable skills in deep learning architectures and implementation using Pytorch, TensorFlow, or other frameworks.

Preferred Qualifications:

• Ability to leverage APIs and other relevant data science & data analytical tools such as Azure Machine learning, Synapse with strong data analytics & debugging skills.
• Base level understanding of Open AI and Azure Cognitive Services like Speech Services, LUIS, Computer Vision.
• Comfortable in automated deployments using CI/CD pipelines in Azure DevOps and MLOps.
• Strong communication skills (verbal and written) with the ability to communicate across teams, internal and external, at all levels.
• Problem-solving skills with a deep passion and empathy for customers.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.