Senior / Customer Service Associate, Group Contact Centre

As part of Group Contact Centre, the Senior / Customer Service Associate's key role is to provide Contact Centre services, such as handling of general enquiries, appointment scheduling requests, to patients and the public. You are expected to work in a fast-paced environment and be challenged with navigating complex healthcare needs. Reporting to the Institution Lead, Group Contact Centre, you will:

Job Responsibilities:

• Deliver excellent customer service to callers by understanding caller's needs
• Provide timely, accurate and appropriate information and assistance to address caller's enquiries
• Book or reschedule appointments based on caller's request
• Handle any other hotline administrative functions such as handling of emails, referral requests and emergency activation
• Coordinate and liaise with other departments in the institutions to ensure requests are followed up and resolved

Job Requirements:

• Minimum Diploma in any discipline. (Fresh graduates are welcomed)
• Preferably 1 to 2 years’ experience in healthcare industry, contact centre environment and/or service related industry
• Able to communicate fluently in English and Mother Tongue
• Able to read and write fluently in English
• Pleasant and cheerful personality with good interpersonal skills
• Able to adapt to fast pace working environment
• Computer literate and good typing skills
• Able to multi-task and work under a stressful environment
• Willing to work on rotating shifts, including PHs and weekend

Working Location:Choa Chu Kang Polyclinic / Ng Teng Fong General Hospital / The Synergy

Senior Executive/Assistant Manager, Data Analytics & Insights

Group Care Plan Operations

Data Analytics & Insights (DAI) team under Group Care Plan Ops will support and work in close partnership with NUHS senior management, Group Specialty Chiefs (GSCs), Management Decision Support (MDS) teams and other stakeholders to realise the delivery of One Specialty, Multiple Sites and a OneNUHS patient care philosophy. The DAI team will develop innovative analytics solutions and derive actionable insights to support management decision making towards attainment of NUHS vision and key priorities.

Responsibilities

• Identify data and information needs required to enable the vision and key priorities of the organisation.
• Collaborate with stakeholders to identify available and relevant datasets and make strategic recommendations on such collection, integration and usage.
• Develop, maintain and refine interactive dashboards using data visualisation tools such as Tableau.
• To assist in developing the timeline that will enable DAI to progressively meet stakeholder needs.
• Establish and prioritise dashboard and scorecard of key stakeholders and working collaboratively with Group Clinical Ops and Group Service Ops, to refresh the Dashboard and Scorecards on an ongoing basis.
• To be well versed with and keep updated on Epic and other operational applications in order to propose solutions that will address group operations management and senior management needs on operational excellence.

Requirements

• Bachelor’s Degree in Computer Science, Information Management, Mathematics, Statistics, Operations Research, Engineering or related disciplines with strong statistical modelling and machine learning skills.
• At least 3 years of relevant working experience with analytics tools e.g. SQL, Python, MS Excel (advanced), data visualisation tools (e.g. Tableau)
• Familiarity with healthcare setting is a plus.
• Fresh graduates with excellent data capabilities will be considered.
• Excellent interpersonal skills, attention to detail, and flexibility to collaborate across various team areas and functions.
• Possess can-do attitude and work independently in ambiguous situations.
• Strong analytical and problem-solving skills
• Proficient in extracting, cleansing, and interpreting complex data with attention to detail and accuracy.
• Able to communicate sophisticated data science concepts clearly through concise reports and presentations, effectively conveying observations and recommendations.

Summary:

Development of standard operating procedures and controls to manage the cluster’s development projects and provide support in long term planning of NUHS infra projects.

Plan and deliver NUHS renovation projects.

Key responsibilities:

• Develop and implement initiatives, systems and tools to enable consistency in delivery of infra projects in the cluster
• Develop project control tools to ensure projects are delivered within approved parameters and key project risks are monitored.
• Serve as a Project Manager to engage internal and external stakeholders to define scope, develop solutions, cost estimates and master schedule for assigned projects
• Responsible for procurement of consultants and contractors by drafting procurement strategies, procurement documents, evaluation matrix and managing the evaluation process of the vendors.
• Support planning of new facilities in NUHS by working with users to conduct feasibility studies, definition of user requirements, projection of resources required and setting up of project committees.
• Lead and execution of Special Projects or tasks as directed by RO in accordance to plan, timeline, budget and quality.

Requirements:

• Minimum a Bachelor Degree in Architectural, Building, Engineering, Project Management or related field of study.
• Minimum 10 of years of relevant experience, preferably in healthcare or public sector or large corporations
• Proficient in MS Office and proficiency in drafting software is preferred
• Ability to work in a fast pace environment with minimal supervision
• A team player with good communication skills

#LI-LL1

To be part of the project deployment team in designing and implementing e-Financial Services and required to participate in analysis and design discussion, develop code, perform testing and prepare necessary documents.

Job Responsibilities:

1) Work together with project team to design and implement quality solutions as per customers’ requirements

2) Debugging and resolving technical problems that arise.

3) Participate in solutioning meetings with project team and customers

4) Responsible to deliver high quality codes for implementations

Technical Requirements:

1. Strong hands-on experience with Java and Spring stack.
2. Working knowledge of Web API, REST, XML, JSON.
3. Hands-on experience in UI/UX development using JSP, HTML5, CSS3, JavaScript.
4. Able to define solution and prepare technical specifications according to Functional Specifications.

Interpersonal Requirements:

1. Excellent written and verbal reasoning and communication skills
2. Excellent problem-solving skills with high level of initiative.
3. Meticulous, detailed and able to work with minimal supervision.
4. Ability to work under pressure and meeting tight deadlines.
5. Ability to lead technical solutions end to end.

Added Advantage:

1. Experience in Banking Solution development will be an advantage.
2. Experience in UNIX environments, systems setup and application deployment will be an advantage.
3. Experience working in a cross cultural team with multi geographical locations (onsite-offshore) will be an advantage.
4. Participate in experimentation to assess new solution/application paths.
5. Identify challenges to help the development of formalized solution methodologies.
6. Interface and coordinate tasks with internal and external technical resources. Collaborate to provision estimates, develop overall implementation solution/application plan, and serve as a lead as required, to implement the installation, customization, and integration efforts.
7. Actively contribute to the quality assurance for services within the solution/application area.
8. Experiences working on Containers (e.g. Docker, Kubernetes) and DevOps technology on VMware infrastructure and/or Public Cloud (e.g. AWS, Azure, Oracle, Alibaba) will be an added advantage.
9. Knowledge of Cloud & distributed architectures, Microservice, API best practice design.
10. Experienced in CI/CD and exposed to standard development ecosystem: SonarQube, Jira/Confluence, SVN, Jenkins, Eclipse.

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

The National University of Singapore invites applications for the position of Research Fellow in the Department of Computer Science, School of Computing (SoC). SoC is strongly committed to research excellence in all its dimensions: Searching for fundamental results and insights in developing novel computational solutions to a wide range of applications, building largescale experimental systems, developing theories and policies for effective management of information systems in organizations, and improving the well-being of society. We seek to play an active role both internationally and locally in the core and emerging areas of Computer Science and Information Systems.

The Research Fellow will be responsible for working closely with the Principal Investigator on one or more research projects.

(“Research fellow” is similar to “post-doctoral researcher”, in the terminology of some other countries.) The appointee is expected to work closely with Associate Prof. YU Haifeng (http://www.comp.nus.edu.sg/~yuhf) on issues related to distributed systems security and distributed computing. A key goal of the research will be to produce high-impact academic publications in premier conferences (such as CCS and SP) and journals in the area. Please see http://www.comp.nus.edu.sg/~yuhf for some example prior publications from Associate Prof. YU Haifeng’s research group.

Qualifications

- At least a PhD degree from a good university

- Good publication record

- Fluent in written and spoken English

- Ability and dedication to do world-class research

About Us

ENGIE is a global energy player, focused on renewables and low-carbon decentralized energy infrastructure. The Group is pillared by 4 key businesses - Renewables, Energy Solutions, Networks, Thermal & Supply, and together with our 170,000 employees, we are committed to accelerate the transition towards a carbon-neutral world, through reduced energy consumption and more environmentally friendly solutions. It brings together the company, employees, clients and shareholders, and reconciles economic performance with a positive impact on People and our Planet.

Energy is our future, save it.

Responsibilities

• Program functional analysis based on Sequence of Operation (SOO) and develop application interfaces, alarms, and dashboard to monitor and control utility services such as, but not limited to, Chilled water, Air compressors, Glycol, Steam
• Perform quality assurance/quality control for the project deliverables.
• Development of control system schematics, panel layout drawings, control diagrams, control functions write up of systems, cable schedule and data point schedule.
• Conduct and/or supervise site systems testing and commissioning.
• Coordinate, track, and report documentation changes during project execution
• Update project progress in a timely manner
• Perform maintenance and troubleshooting of live applications and associated network.

Requirements

• Degree/Diploma in Electrical/Mechanical/Automation/Building Technology Engineering or equivalent.
• 2-3 years’ experience in HVAC and Building Management Systems (BMS) industries or relevant fields.
• Proficiency in Integrated Building Management Solutions such as ICONICS Genesis 64
• Proficiency in BACnet protocol including IP, ETH and MS/TP, Modbus protocol including TCP and RTU and Networking Services and Client Workstations
• Knowledge of HVAC control applications, BMS and electrical power management systems
• Experience with Direct Digital control (DDC) and Programmable Logic control (PLC) system design, development and management is preferred.
• Ability to build and install BMS system to monitor and regulate various building services, including chillers, heat exchangers, ACMV, lighting and power metering etc
• Familiar with BCA/NEA requirements
• Has a good safety mindset and displays good WSH behaviour.
• Excellent problem-solving, organizational, analytical, and critical thinking skills

When you join ENGIE, you will have access to:

• The opportunity to have a meaningful job where you can make a difference
• A career management plan with opportunities to grow in an international environment
• Attractive and competitive package
• Dynamic and inclusive work environment
• Continuously evolve as a professional, coupled with a variety of training opportunities

If you think you have the right profile for this opportunity, submit your application before 14 May 2024.

COMPANY DESCRIPTION

Mediacorp is Singapore's largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

• Responsible for ensuring all aspects of the studios are in order, including studio set, equipment to ensure a smooth production of the News & Current Affairs programmes for CNA and all news bulletins transmission on Mediacorp channels.
  
  
• Assist Automation Directors on all responsibilities for the execution of daily news bulletins and current affairs programmes for both automated and traditional galleries.
  
  
• Liaise with Producers, Automation Directors and Graphic Designers to meet technical and operational requirements during live transmission and ensure that editorial intentions are met, with the highest production standards maintained.
  
  
• The incumbent will also be equipped with the right skills required for new and developing tools to deliver high quality production.

• Minimum a Nitec/ Higher Nitec in Video Production/ Diploma in Electronic/Electrical/Audio Engineering or its equivalent
  
  
• Detail-oriented and be able to multi-task.
  
  
• Effective communicator and a good team player.
  
  
• Good organizational and project management skills are necessary.
  
  
• Shift work required to accommodate the production requirements. Must be willing to work nights, on irregular shift including weekends and public holidays.

About this role

Patient Advocacy and Support Office functions to champion the fostering of a culture of patient and family-centred care and service excellence. It aims to improve patient and family experience and patient relations across the NUHS cluster. The main areas PASO are involved in include (but not limited to):

• Patient and Caregiver Advocacy
• Patient and Caregiver Support
• Patient Experience
• WE CARE Programme Implementation

The candidate is to provide administrative support to Group Chief Patient Officer (GCPO) and other members of the PASO team in the day-to-day operation and activities to achieve the Department goals.

Job Descriptions

Perform secretariat duties for Department and Committee meetings:

• Coordinate and organize meetings and events
• Manage schedules and logistical arrangements for meetings
• Prepare materials and supporting documents for meetings
• Provide timely and accurate meeting minutes
• Ensure an efficient organization and storage of paperwork, documents and computer-based information

Assist PASO team in department administration that includes but not limited to:

• Process IT, Finance and Procurement requests and claims
• Coordination of publicity & public engagement (e.g. update the dept’s website, produce EDMs for events)
• Data organisation and management (prepare report submissions, support regular updates of the Dept’s intranet site)

Support the implementation of projects with internal and external stakeholders related to Dept workplans:

• Provide support to Committees (PFAC, PASC, Patient Partners, WE CARE Committee, etc) and Departments (Patient Experience, Service Quality, etc) across NUHS to implement initiatives and programmes
• Work with external stakeholders, such as MOH, AIC, Community Partners on initiatives and events

Support ad-hoc assignments or projects when assigned

Job Requirements

• Degree in Business Administration or relevant fields
• Proficiency in the use of MS Office (Word, PowerPoint, Excel)
• Good verbal and written communication skills
• Able to work in a complex and fast changing organizational environment
• Prior administrative experience in a healthcare setting will be an asset
• Good interpersonal skills
• Strong planning and organization skills
• Good team player with strong collaborative skills
• Adaptive mindset
• Have a passion for patient and family-centred care and service excellence

Job Purpose

At SIT's Professional Officers Division (POD), we bring our rich industry experience and technical skills into the workplace to create a conducive environment where applied learning and innovation take place.

Reporting to the Team Lead of Resource Planning and Management, the incumbent will work with Team Lead to oversee the end-to-end software management lifecycle which includes the management of software acquisition, compliance, maintenance renewals, life cycle planning and costing.

Job Responsibilities

• Lead or co-lead innovation projects with industry.
• Involve in customer engagements, includes gathering of systems requirements and formulate scope.
• Involve in the full development life cycle, i.e., design, development, and testing
• Generate technical proposals, design documents, test documents.
• Manage laboratories and equipment to support academic programmes and applied research.
• Carry out Risk Assessment, and ensure compliance with Work, Safety and Health Regulations.

Job Requirements

• A degree in Computer Science or related Engineering discipline. Possessing a master’s degree, PhD degree and relevant certifications will be an added advantage.
• Experienced in developing machine learning and generative AI solutions for deployment into production.
• Strong proficiency in Python and AI frameworks (TensorFlow, PyTorch, Keras)
• Strong programming skills in Python/Java/Javascript and full stack development.
• Knowledge in LLM, RAG, LangChain would be advantageous.
• Knowledge of cloud computing and AI deployment (AWS, Google Cloud, Microsoft Azure) would be advantageous.
• Excellent problem-solving, analytical, and creative thinking skills.
• Work independently, as well as within a team, to ensure that the project can meet the milestones adhering to the stipulated timeline.
• At least 2 years working experience in AI/ML software development.

To be part of the project deployment team in designing and implementing e-Financial Services and required to participate in analysis and design discussion, develop code, perform testing and prepare necessary documents.

Job Responsibilities:

1) Work together with project team to design and implement quality solutions as per customers’ requirements

2) Debugging and resolving technical problems that arise.

3) Participate in solutioning meetings with project team and customers

4) Responsible to deliver high quality codes for implementations

Technical Requirements:

1. Strong hands-on experience with Java and Spring stack.
2. Working knowledge of Web API, REST, XML, JSON.
3. Hands-on experience in UI/UX development using JSP, HTML5, CSS3, JavaScript.
4. Able to define solution and prepare technical specifications according to Functional Specifications.

Interpersonal Requirements:

1. Excellent written and verbal reasoning and communication skills
2. Excellent problem-solving skills with high level of initiative.
3. Meticulous, detailed and able to work with minimal supervision.
4. Ability to work under pressure and meeting tight deadlines.
5. Ability to lead technical solutions end to end.

Added Advantage:

1. Experience in Banking Solution development will be an advantage.
2. Experience in UNIX environments, systems setup and application deployment will be an advantage.
3. Experience working in a cross cultural team with multi geographical locations (onsite-offshore) will be an advantage.
4. Participate in experimentation to assess new solution/application paths.
5. Identify challenges to help the development of formalized solution methodologies.
6. Interface and coordinate tasks with internal and external technical resources. Collaborate to provision estimates, develop overall implementation solution/application plan, and serve as a lead as required, to implement the installation, customization, and integration efforts.
7. Actively contribute to the quality assurance for services within the solution/application area.
8. Experiences working on Containers (e.g. Docker, Kubernetes) and DevOps technology on VMware infrastructure and/or Public Cloud (e.g. AWS, Azure, Oracle, Alibaba) will be an added advantage.
9. Knowledge of Cloud & distributed architectures, Microservice, API best practice design.
10. Experienced in CI/CD and exposed to standard development ecosystem: SonarQube, Jira/Confluence, SVN, Jenkins, Eclipse.

Tanglin Mission

Tanglin Trust School Singapore has a long tradition of providing British-based learning with an international perspective. At Tanglin we strive to make every individual feel valued, happy and successful. Responsibility, enthusiasm and participation are actively encouraged and integrity is prized. Working together in a safe, caring yet stimulating environment, we set high expectations whilst offering strong support, resulting in a community of lifelong learners who can contribute with confidence to our world.

Our Vision

We aspire to be the best school in the world with a dynamic learning community which nurtures and inspires every individual to be the best they can be. Our core values of Respect, Responsibility and Purpose are at the heart of everything we do across the school.

The Role

This is a rare and exciting opportunity to join a DT department within a well-established, outstanding school. Our vision is that the department will be modern and forward-thinking, with learning located in authentic contexts, and that the curriculum will reflect the successful candidate’s creative energy. He/she will have outstanding subject knowledge, a passion for designing and will be at the cutting edge of technological innovation within the field. The successful candidate will be a teacher with commitment, integrity and excellent communication skills and a teacher with flexibility, resilience and a caring approach towards students.

Key Responsibilities

1. Learning & Teaching

• Manage an effective, enthusiastic, and safe learning environment.
• Deliver the curriculum to assigned classes in accordance with the timetable.
• Differentiate lessons according to the abilities and learning needs of individual students.
• Promote independent learning by adopting teaching and learning strategies that develop the competence and confidence of every student.
• Seek to develop students’ attributes through the Tanglin Learner Profile, as well as seek opportunities to develop their own attributes through that framework.
• Ensure the thorough implementation of subject specifications, teaching schemes, assessment policies and reporting procedures.
• Create opportunities for students to develop confidence in the subject through carefully planned and managed activities.
• Support a departmental and whole school culture of innovation that includes varied and exciting teaching approaches, technological integration, and thoughtful evaluation.
• Possess the flexibility required to teach a range of materials, topics, and ability levels.
• Possess the flexibility required to teach either pathway (A level or IB) in the Sixth form.

2. Planning & Development

• Take responsibility for at least one aspect of D&T curriculum development each year following discussion and negotiation with the department leadership team (eg, creating a new scheme of work, drafting of departmental policy, organisation of trip).
• Assist the D&T department leadership team in evaluating and developing the new curriculum.
• Take advantage of opportunities for professional development offered by Tanglin.
• Take responsibility for their professional development and that of colleagues by occasionally leading departmental inset or department meetings in an area of expertise.
• Assist the HOD (Head of Department) in identifying areas for development in D&T within the broader aims of the school development plan.
• Collaborate with colleagues in the planning and delivery of schemes of work, including the choice of appropriate teaching and learning methods to meet the needs of the subject and of different pupils.
• Assist the HOD in adapting curriculum content and methods of teaching and examining as appropriate.
• Support a school culture of innovation that includes technological integration.
• Be supportive of and open to the frequent change that characterises a school such as Tanglin.

3. Management of Resources and the Teaching Environment:

• Assist the HOD in identifying appropriate resources within the limits of the departmental budget.
• Assist the HOD in ensuring that departmental rooms present stimulating environments that help to influence pupils’ attitudes positively towards D&T.

4. Assessment, Recording & Reporting

• Ensure students’ work is regularly assessed according to D&T departmental policy and that homework is in line with school policy.
• Report to parents in accordance with the school’s reporting policy as laid down in the Staff Handbook.
• To use information gained from assessment, recording and reporting procedures to generate further improvement in pupil achievement.
• Assist the HOD in the setting and marking of school examinations and to supervise entries for external examinations.

5. Pastoral and Co-Curricular

• Lead the development of the F1 in Schools program in D&T.
• Contribute to co-curricular activities that broaden pupils’ experiences and contribute to the general life of the school.
• When required, take on a form tutor role in the Senior School and fulfil the responsibilities of that position.
• Follow the School’s policies and procedures regarding discipline and behaviour, daily routines, duties, homework, leave of absence, and visits, as laid down in the Staff Handbook.
• Be responsible for reporting any concerns about a child to the Designated Safeguarding Lead.

6. Communication and Liaison

• Help to establish an ability to spot and solve problems and to increase resilience in learning, through your own enthusiasm for the subject.
• Contribute wholeheartedly to D&T department activities such as supporting each school with projects, planning ‘House Day’ activities, ‘Children’s University’ and transition days.
• Attend and contribute to meetings of a professional nature with HOD, HOF, HOY, SSLT and in other circumstances when requested.
• Liaise with the HOD and HOF in respect of pupil records, rewards, and sanctions.
• Maintain appropriate links with teaching colleagues in all sections of the school and foster cross-curricular links where appropriate.
• Liaise with members of the Learning Support Team regarding individual students who may have exceptional needs, to ensure that those needs are understood, planned for and met.
• Liaise with pastoral staff, including form tutors, Heads of Year, the Assistant Heads of School and the Head of Careers on matters pertaining to the study of D&T.
• Contribute to the strengthening of the parent-teacher partnership in individual and whole school initiatives as and when required.
• Assist the HOD in developing effective links with the wider community to extend the study of D&T and enhance teaching and learning.

At InnoEdge, we work with organisations to protect them from cyber threats. We help detect new unknown cyber threats through research, fortify networks, and defend critical information infrastructures. Based in Singapore, our team consists of cybersecurity experts who use the advanced techniques and technologies to deliver cutting-edge solutions and services.

InnoEdge believes in fostering a culture where team members are encouraged to overcome challenges, explore new ideas, and work together to succeed. We value individuals who are determined to push beyond the boundaries, and have a thirst for knowledge, continuous learning, and self-improvement.

Collaboration is key to our success. We prioritise open communication, constructive feedback, and a willingness to help others. We are committed to creating a supportive work environment that encourages excellence, innovation, and continuous improvement. We're looking for individuals who share our values and are excited to join us on our cyber mission.

Responsibilities

• Technical Leadership:

a. Recommend research directions, conceptualize new security tools, and mentor junior researchers.

b. Conduct internal training workshops on analysis techniques, vulnerabilities discovery, and mechanism.

• Research and Analysis:

a. Conduct in-depth research on applications, reverse engineer closed-source code, and identify exploitable weaknesses.

b. Continuously learn about the latest application security and reverse engineering techniques.

• Development:

a. Assess and verify security through design and execute tests against industry standards CIA triad: Confidentiality, Integrity, and Availability, plus Authorization and Non-repudiation).

b. Develop proof of concept (e.g. code, scripts) to demonstrate the severity of discovered vulnerabilities and propose mitigations.

c. Develop cutting-edge tools to streamline the analysis process and improve efficiency.

• Documentation and Reporting:

a. Document findings, methodologies, and recommendations for both technical staff and executive leadership.

b. Effectively communicate findings and strategy to stakeholders.

• Contribution:

a. Contribute to the Singapore cybersecurity community through publishing whitepapers, blog posts, or presenting findings at relevant conferences.

Minimum Qualifications

• Fluent in OOP such as C++, Windows or Linux APIs/syscalls and knowledge of common file formats, network protocols and encryption. - Demonstrated ability to:
• Reverse engineer C/C++ compiled binaries and recognize common algorithms and patterns in decompiled code.
• Perform type recovery on intermediate data structures and uncover logic and indirect calls within a module.
• Bypass common anti-RE and anti-debugging techniques and uncover original code obfuscated by a public obfuscator. - For a more senior role, we're looking for candidates who has the demonstrated ability to:
• Reverse engineer sophisticated software and other programs compiled in newer languages such as Golang, Rust, newer Pythons and non-C binaries.
• Recover complex code logic and indirect calls across multiple modules or files.
• Recover undocumented file format or encoded binaries through deep analysis of the program.
• Develop custom tools to recover the logic or emulate parts of the program.
• Uncover logic of heavily obfuscated or custom packed code.

Benefits

• Training & Development
• Performance Bonus
• Medical Benefits
• Hybrid Work Arrangements

If you meet these qualifications and are passionate about cyber security, we encourage you to apply for this exciting opportunity. We offer competitive compensation, a comprehensive benefits package, and a collaborative and dynamic work environment.

About the Centre for Research in Health Systems Performance (CRiHSP)

Optimizing the performance of health systems is essential to ensuring the wellbeing and longevity of populations worldwide. Singapore is particularly well placed to lead research in this field as its health system has been consistently ranked as one of the best in the world based in independent evaluation with the Global Burden of Disease data. The new Centre for Research in Health Systems Performance (CRiHSP) aims to advance research in this area within National University Health System (NUHS) and Yong Loo Lin School of Medicine of the National University of Singapore (NUS) as the leading centre for research in halrth system in Asia with the core functions of research, health pòlicy intelligence, capacity building and evaluation.

The multidisciplinary team of researchers in health systems (health services and policy researchers, data scientists, social scientists, and others), and administrators working in CRiHSP will provide an exciting and dynamic place in which people of diverse backgrounds collaborate towards the common goal of achieving excellence in Health Systems Research.

About the role

This role is the lead administrator to support all CRiHSP’s activities to achieve its overarching mission. He/she will play a key role in strategising and supporting shaping the development of the admin structure of the Centre, including recruitment of the relevant administrative team, and contribute to leadership in both the strategic direction and daily operations of the Centre.

Job Description

• Provide administrative leadership andsupport academic team in strategic research matters. Draft and manage research projects' timelines to ensure it is on track to achieve its desired outcomes. Track the progress of the department's key research performance indicators.
• Conduct resource planning (budget, manpower, space etc) to support the various initiatives of the Centre. Manage resources throughout the implementation of the Centre's activities.
• Support Director in drafting papers and presentations to update senior leadership on progress of Centre's strategic plans.
• Provide administrative leadership and oversight towards Centre's research activities and initiatives. Support Director and PIs in preparing for grants application, budget planning, grants application, monitoring grants' utilisation rates, tracking timelines, drafting progress reports etc.
• Oversee the organising of Centre's teaching and research workshops to upskill the NUHS community on health services research and evaluation.
• Provides general support to the policy and evaluation functions in line with responsibilities for the research and education programmes.
• Support Director in strategising the creation of a pipeline of talent to build capacities and capabilities to support the Centre's Mission and workplans. Provide admin support for recruiting talents and appointing collaborators. In partnership with HR, develop creative ways to attract niche research talents.
• Develop and implement a communications strategy using various platforms (website, social media etc) to widen Centre's profile and outreach efforts.
• Oversee daily administrative and operations (including financial, procurement & HR) matters and ensured they are carried out with high quality and in compliance with NUHS and NUS policies.

Job Requirements

• Degree holder in relevant field
• At least 10 years of working experience (at least 4 years in a leadership role) in a research or academic organisation.
• Strong communication skills in English, both written and spoken
• Proven ability to lead a team
• Highly developed problem-solving skills and adept at managing complex problems
• Outcome-orientation with excellent organizational and project management skills, and attention to detail
• Ability to work with culturally diverse populations

Requirement :

1) Minimum Diploma or relevant certificate

2) Minimum 2 years of relevant experience in a Design Consultancy or Construction firm.

3) Capable of working independently under minimal supervision, good interpersonal and communication skills. Meticulous and responsible.

4) Experience in preparing CAD drawings/BIM process.

5) Experience in carrying out and coordinating the authority submission process.

6) Familiar with the latest authority submission process. Knowledge of the digital requirements is an added advantage.

7) Interested to work in a team and focus on delivery.

Job Description :

1) Assist Engineers in their preparation of submission documents.

2) Assist the Director in preparing technical materials and bid proposals.

3) Maintain office technical policy.

4) Participate in Office standards, workflow and methodology.

5) Document control and maintain the technical protocol for the projects where required.

6) Prepare and carry out authority submission of drawings and documents.

7) Actively pursues the opportunity to develop technical skills and participate enthusiastically in the development of company technical standards.

Job title – Technical Service Manager, Brewing APAC

Location – Across APAC Singapore, Malaysia, India, Indonesia, Thailand

Job model – Hybrid

The role supports customers in the use of our brewing enzymes across Asia Pacific region. The candidate will perform plant trials at customers breweries, provide technical support and training to customers and distributors. The candidate will also drive opportunity pipeline from identification to commercialisation in collaboration with account managers to drive growth in the APAC market.

At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion is a shared responsibility woven into our daily work to not only benefit our People, Customers & Communities but also drive business value. Equal access to opportunities is a given, belonging is a shared feeling, authenticity is celebrated.

Your key responsibilities

• Run optimisation trials at customer breweries.
• Provide technical support, problem solving and training to customers, distributors and account managers.
• Drive opportunity pipeline from identification to commercialisation.
• Represent Asia Pacific in global technical team.
• Build strong network with both internal and external stakeholders.

We bring

• Supportive environment where individuals are empowered to progress and contribute to meaningful change.
• Customer-first approach, working with world-renowned brands to turn ideas into impactful solutions.
• Empowerment to make meaningful contributions while upholding ethical standards.
• Recognition and celebration of your efforts and accomplishments.
• Opportunities for growth and advancement for those who embrace innovation and take initiative.
• Dedication to creating better futures for customers, communities, people, and the planet.

You bring

• Bachelor’s degree in Chemistry or Food Science or minimum 5 – 10 years of relevant working experience, technical and food processing knowledge of F&B products
• Master brewer or 5 years brewing experience; extensive understanding of brewing process.
• An effective communicator, working with international team and comfortable with matrix organization.
• Business English proficiency is required to support internal and external stakeholders.
• Ability to work in teams and engage multiple stakeholders.
• Due to job nature extensive business travel across APAC is required.

Equal opportunities commitment

dsm-firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drives unprecedented progress. We aim to build a workplace where opportunity really is equal, so everyone can thrive. We do not discriminate: there’s a place for everyone at dsm-firmenich.

dsm-firmenich is an Equal Opportunity and Affirmative Action Employer. dsm-firmenich people are as diverse as our customers. For us that includes a commitment to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

We are committed to providing reasonable support for disabled applicants in our recruiting process. Should you need assistance, and are comfortable to share this, please let us know.

About dsm-firmenich

As innovators in nutrition, health, and beauty, dsm-firmenich reinvents, manufactures, and combines vital nutrients, flavors, and fragrances for the world’s growing population to thrive. With our comprehensive range of solutions, with natural and renewable ingredients and renowned science and technology capabilities, we work to create what is essential for life, desirable for consumers, and more sustainable for the planet. dsm-firmenich is a Swiss-Dutch company, listed on the Euronext Amsterdam, with operations in almost 60 countries and revenues of more than €12 billion. With a diverse, worldwide team of nearly 30,000 employees, we bring progress to life™ every day, everywhere, for billions of people.

Please note this is a direct search led by dsm-firmenich. We only accept applications from candidates, not from agencies nor subject to agency’s fees, percentages or similar.

The Manager of Field Application Specialists will be responsible for developing and growing local product application support team's capability to meet the Business Unit focus market segments and related customer requirement, fit the organization's technical leading position with its image as a solution provider. The holder of this position will build, manage, and lead the product application support team in accordance with the strategy, operational plan, and priorities of the ATS Business unit to achieve the organization's sales target especially in converting and creating the new business.

Main Responsibilities & Tasks:

• Achieve BU product / product group Spec Win targets. Ensure actively support for the customers in designing (spec-in) the BU products and services in the (pre)clinical to commercial manufacturing process of cell/gene-therapy and DNA/RNA therapeutics.
• Manage a team of application specialists and ensure the continuity plan for the whole team
• Use technical knowledge and process experience to assist sales and application specialist in evaluating the trial requirement and maximize our business opportunities
• Establish and standardize trial process / report from technical level and support the results converting to the real sales
• Allocate and manage the application specialist resources in the respective territory together with sales managers in efficient way and match their regional sales plan
• Handle customer technical complaint together with Quality department properly
• Lead key products application development and write application publications
• Conduct research to define targeted customer segments and determine the key values that drive buying behavior for each segment
• Support field marketing activities and monitor effectiveness of marketing initiatives and campaigns
• Maintain the relationship with key product users and opinion leaders, build up products reference list and user list
• Provide training plans and improve the technical capability of individual product application specialist to let them become general specialist

Qualification & Skills:

• Academic degree in biotechnology, biology, biochemistry, or similar life science disciplines
• Profound experience in the life science industry with a focus on cell & gene therapy, DNA-/RNA
• Similar leadership experience would be an advantage
• Strong understanding of the biopharma, vaccine, regenerative medicine, or other related industries
• Keen intellectual curiosity and leadership skillset to solve technical, scientific, business, and interpersonal challenges
• Excellent teamwork skills and proven ability to also work with cross-functional teams without formal authority
• Know how to deal with the conflicts especially in dealing with customer complaint
• Good training and presentation skills
• Very good English skills, oral & written
• Proven software skills, e.g. CRM-System, Microsoft Office (especially Excel, Powerpoint, etc.), financial tools and others
• Willingness to travel (approx. 50%) within the territory / region and flexibility to international travels

Company Summary

Started in 2023, heymax.ai is the fastest growing fintech company in Singapore. We leverage technology to revolutionize the way people maximize their miles and rewards through merchant affiliation, credit card rewards, and more. We are committed to simplifying personal finance and delivering equitable personal finance optimizations to our customers. For businesses, heymax.ai is shaping up to be the most advanced customer acquisition platform for high-value customers.

Heymax.ai is started by 4 ex-Meta veteran engineers, joined by a founding team of extremely talented hustlers from Endowus, Aspire, Funding Society, Singsaver and beyond. Heymax is supported by a list of top tier investors that includes founders, VCs and industry leaders.

What we're looking for

Are you eager to dive into the world of software engineering, where your work is not just a drop in the ocean but a wave of change? Have you spent countless hours mastering coding challenges, dreaming of applying your skills in a dynamic, real-world environment? If you're passionate about technology and ready to start making an impact from day one, Heymax is your launchpad.We are on the lookout for a Fresh Graduate Software Engineer to join our innovative fintech startup. This is a place where your enthusiasm, ideas, and contributions will directly shape the future of our product and the fintech industry.What You'll Do

• Learn and Grow: Jumpstart your career in an environment that values growth, learning, and mentorship. You'll have the opportunity to work alongside experienced professionals who are eager to share their knowledge.
• Contribute to Real Projects: From the get-go, you'll be involved in meaningful projects that contribute to our mission of transforming the fintech landscape. Your work will have a visible impact.
• Explore and Innovate: We encourage our team to push boundaries and explore new technologies and methodologies. Your fresh perspective will be a valuable asset in driving innovation.
• Collaborative Environment: You'll be part of a collaborative, supportive team that values your input and ideas. Together, we'll solve complex challenges and celebrate our successes.
• Embrace Cutting-Edge Technologies: Dive into a world of cutting-edge technologies and learn how to apply them in solving real-world problems. Your journey with AI, blockchain, and more starts here.

Responsibilities

As a Fresh Graduate Software Engineer, your enthusiasm and fresh perspective are your superpowers. Here's how you'll use them:

• Learn and Adapt: Be eager to learn new technologies and adapt to changing project needs. Your growth mindset will be key to your development.
• Contribute to Development: Engage in hands-on coding and contribute to the development of our products. Your code will make a difference.
• Collaborate and Communicate: Work closely with your team and communicate effectively. Your ability to work in a team and articulate your ideas will contribute to our collective success.
• Problem-Solving: Apply your problem-solving skills to tackle technical challenges. Your creativity and persistence will drive innovation.
• Customer-Centric Development: Keep the end-user in mind as you develop solutions. Your work will aim to enhance customer satisfaction and engagement.
• Stay Curious: Keep up with the latest trends in technology and fintech. Your curiosity will help us stay ahead of the curve and prepare for the future.

Requirements

• Bachelor’s degree in Computer Science or related field.
• Strong foundation in programming languages and software development principles.
• Eagerness to learn and grow in a fast-paced environment.
• Excellent problem-solving skills and a creative approach to tackling challenges.
• Good communication skills, with the ability to work well in a team.
• A passion for technology and innovation.

Join Heymax and start your journey as a Fresh Graduate Software Engineer, where your work is not just a job, but a pathway to innovation and impact in the fintech industry.

About heymax.ai

Our Mission

Simplify personal finance, empowering people to effortlessly achieve their financial potential.

Our Vision

To create a seamless and highly rewarding personal finance and shopping experience. As the personal finance and rewards space becomes increasingly complex, heymax.ai stands as an oasis, offering memorable travel experiences with loved ones with minimal effort.

Our Values

• Deliver Long-Term Customer Value - We're in this for the long haul, focusing on consistently delivering exceptional value to both our consumers and partners.
• Grow Ourselves Constantly - Deliberate personal growth is at the heart of our collective success. Every challenge is a stepping stone; every mistake is a learning opportunity.
• Be The Owner - Ownership is our mantra. More than just accountability, it's taking initiative, making informed decisions, and leading with integrity. We each own the impact we have on our customers, the well-being of our team, and the outcomes of our actions.

Job Duties

• Setup and maintain computer-networking system within the company.
• Diagnose, analyse and troubleshoot systems and networking issues.
• Perform regular back up of important data.
• Administer router, firewall, DNS, database, file, mail and web server.
• Gather requirements for IT equipment, perform IT purchasing, manage IT assets, liaise with vendors or technical support to provide quick solutions to end users as well as maintaining system documentation and assisting in ad-hoc duties.
• Ability to plan and deploy Microsoft suite of product (etc, OS, DB, SPS, Exchange, OCS) is essential
• Provide resolution and sound solution to business relate needs and enquiry
• Assist project team to plan, deploy and commission infrastructure system during their project phase
• Point of contact between customer/facilitate manager/system integrator for infra/system environment
• Plan, Support, Execute and Oversee PGP, System Warranty and Maintenance phase of all delivered project.

Skills & Requirements

• At least Diploma in IT-related discipline.
• 2-3 years related working experience in network and system support
• Good knowledge in areas of Linux and Window, MySQL servers, Apache or other web servers and Virtualised environments.
• Knowledge of homogenizes network environment will be advantageous.
• Candidate must possess strong diagnostic, analytic and troubleshoot skill.
• Have experiences in Inter/Intra/Extranet environment.
• Candidate with Microsoft Certified Systems Engineer (MCSE) certification will be an added advantage.
• Good team player, hardworking and highly initiative.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

Job Duties

• Support Digital Transformation Development and Delivery
• Support digital solutions to improve business operations. The contracted staff are to use the EA methodology to systematically develop the future business models and processes for the business stakeholders.
• Develop EA Standards and Framework
• Modelling Standards and Frameworks Review and Enhancement. Explore improvement opportunity on the current EA modelling standards, frameworks/methodologies (e.g. Integrated Methodology for Business Transformation (iMBT), DRM, Business Reference Model (BRM)). This is to keep the MINDEF OSIT EA up-to-date with the Industry technologies and capabilities.
• Proliferate EA and Build Up EA Competency
• EA Operations and Outreach
• Upkeep and enhance the EA repository content (architectural views, templates and scripts). Ensure project architectural views are properly stored. Capability to generate EA reports to support decision-making on architectural views related to business processes, information exchange and system design. Ensure EA templates and filters are developed to support project modelling. Capability to develop scripts to extracts data from EA repository.
• Provide regular training sessions on EA concepts and familiarization on the use of EA software modelling tool (ARIS). The outcome of this task is to improve overall understanding of EA concepts and modelling processes. The contracted staff are to support such training activities, including conducting the training (including hands on segment), setting up the required training facilities at Authority’s specified premises, preparing training content and issuing Certificate of Attendance to participants.
• Render advice, guidance, briefings and refresher training to the Authority nominated parties in EA, including the use of EA repository, EA artefacts, and creating/updating/searching/printing models.
• Change Management and Digital Communication
• Update the Intranet site to promulgate and distribute information related to EA and digital strategy on business transformation. The outcome of this task leads to better stakeholders’ awareness, understanding and support of digital initiatives.
• Support the Authority in change management activities to promulgate the use of EA in digital transformation for MINDEF/SAF. This includes designing communication packages, conducting briefings/workshops and documentations.

Skills & Requirements

• The candidate(s) should possess a Degree in Computer Science/ Engineering, Information Systems, Information Resource Management (or equivalent).
• Required Competencies
• a. Conversant in EA requirements and modelling standards.
• b. Familiar with EA Frameworks such as Department of Defence Architecture Framework (DoDAF) and/or The Open Group Architecture Framework (TOGAF).
• c. Possess some knowledge and technical skills on using EA tools, e.g. ARIS Business Architect and ARIS Publisher.
• d. Possess strong command of the English language (written and spoken), with excellent communication and presentation skills.
• e. Possess good interpersonal skills, highly organised and effective, and a good team player.
• f. Responsible, conscientious, resourceful, independent, responsive and pro-active.
• g. Proficient in Office productivity suites such as Microsoft Office and Excel.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

Job Duties

• Setup and maintain computer-networking system within the company.
• Diagnose, analyse and troubleshoot systems and networking issues.
• Perform regular back up of important data.
• Administer router, firewall, DNS, database, file, mail and web server.
• Gather requirements for IT equipment, perform IT purchasing, manage IT assets, liaise with vendors or technical support to provide quick solutions to end users as well as maintaining system documentation and assisting in ad-hoc duties.
• Ability to plan and deploy Microsoft suite of product (etc, OS, DB, SPS, Exchange, OCS) is essential
• Provide resolution and sound solution to business relate needs and enquiry
• Assist project team to plan, deploy and commission infrastructure system during their project phase
• Point of contact between customer/facilitate manager/system integrator for infra/system environment
• Plan, Support, Execute and Oversee PGP, System Warranty and Maintenance phase of all delivered project.
• Guide and mentor junior engineers
• Team Lead will be supervising a team of engineers, taking charge of their career growth and technical competencies.
• Review completed tasks to ensure adherence to standards

Skills & Requirements

• At least Diploma in IT-related discipline.
• At least 5 years related working experience in network and system support
• Good knowledge in areas of Linux and Window, MySQL servers, Apache or other web servers and Virtualised environments.
• Knowledge of homogenizes network environment will be advantageous.
• Candidate must possess strong diagnostic, analytic and troubleshoot skill.
• Have experiences in Inter/Intra/Extranet environment.
• Candidate with Microsoft Certified Systems Engineer (MCSE) certification will be an added advantage.
• Good team player, hardworking and highly initiative.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

Job Duties

• Responsible for developing and implementing technology-related educational sessions for the organization, clients, or end-users.
• Collaborate with the project manager to prepare project requirements and schedule for training.
• Responsible for analyzing software releases, developing a course curriculum for its demonstrations and providing required training for the same.
• Support Project teams for System Testing
• Evaluates and tests new or modified web-based programs to verify that programs function according to user requirements
• To identify and rationalize program shortcomings
• Note down problem/defect encountered during testing and inform development team
• Documentation (e.g. Test Plan, Test Cases/Scripts, User Manual, Defect Register and any other ad-hoc document)
• Carrying out SIT and UAT independently

Qualifications & Skills

• Minimum Diploma in Information Technology, Computer Science, or equivalent
• At least 2 years of experience is required for this role
• Able to handle multiple tasks/projects simultaneously
• Excellent communication skills, written and verbal
• Knowledge of .Net and CMS is a must
• Familiar with at least a few testing tools commonly used for software testing
• Able to work independently with minimum supervision

Job Descriptions:

Simtrum was founded in 2019 with the core mission to serve the optical industry with innovation and efficiency. Our founding team has decades of research and development experiences (across NUS and A-star) in high-end microscope systems. We now focus on confocal, super-resolution microscopy and other related fields, catering to both academia research and high end industrial production needs. Our proprietary high resolution microscopes adopt state of the art optical technology, image processing algorithms, with excellent imaging performance to meet the high resolution and fast imaging needs of our technology partners.

Simtrum is a young startup with many exciting opportunities to offer to the right candidates with the right mindset. We are now seeking the following commercial talents to join our team, to expand our reach and support our growth:

Job Descriptions:

1. Visit university professors to promote the company's microscope products and complete sales tasks.

2. Develop regional business based on existing products and assist in collecting market information for products under development.

3. Identify potential markets and establish effective market entry methods.

4. Establish marketing plans and strategies to expand your customer base.

Basic Requirements:

1.Ideally you should have a foundational education in either Electronic Engineering, Photonics, or Physics;

2.exposure to Laser or Optics industry a huge plus. Candidates with at least 1-2 years of related sales, marketing or e-Commerce experiences will be given priority considerations.

3.We are also open for fresh graduates with the right attitude and willingness to learn. To do well in the Simtrum environment, you should be someone with initiative, curious, can-do attitude, flexible, and eager to learn.

Job Duties

• Setup and maintain computer-networking system within the company.
• Diagnose, analyse and troubleshoot systems and networking issues.
• Perform regular back up of important data.
• Administer router, firewall, DNS, database, file, mail and web server.
• Gather requirements for IT equipment, perform IT purchasing, manage IT assets, liaise with vendors or technical support to provide quick solutions to end users as well as maintaining system documentation and assisting in ad-hoc duties.
• Ability to plan and deploy Microsoft suite of product (etc, OS, DB, SPS, Exchange, OCS) is essential
• Provide resolution and sound solution to business relate needs and enquiry
• Assist project team to plan, deploy and commission infrastructure system during their project phase
• Point of contact between customer/facilitate manager/system integrator for infra/system environment
• Plan, Support, Execute and Oversee PGP, System Warranty and Maintenance phase of all delivered project.
• Guide and mentor junior engineers

Skills & Requirements

• At least Diploma in IT-related discipline.
• At least 5 years related working experience in network and system support
• Good knowledge in areas of Linux and Window, MySQL servers, Apache or other web servers and Virtualised environments.
• Knowledge of homogenizes network environment will be advantageous.
• Candidate must possess strong diagnostic, analytic and troubleshoot skill.
• Have experiences in Inter/Intra/Extranet environment.
• Candidate with Microsoft Certified Systems Engineer (MCSE) certification will be an added advantage.
• Good team player, hardworking and highly initiative.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

Job Duties

• Implement applications using Microsoft development tools in N-Tier environment.
• Responsible for Web-based solution development.
• Provide supports to development projects throughout the project life cycle.
• Assists in physical and logical database design.
• Designs, codes, and tests technical solutions.
• Identifies system deficiencies and recommends solutions.
• Contribute to functional requirements and translate them into technical design and development projects.
• Perform and manage unit and system integration testing, conversion, migration tasks and documentation.
• Document features, technical specifications, and infrastructure requirements for self-produced technical work and job processes.
• Ensuring that development tasks are completed within the timeline provided and that issues are fully tested with minimal defects
• Perform any other ad-hoc tasks given by the Project Manager / Project Director

Skills & Requirements

• Diploma/Degree in Computer Engineering / Computer Science or Information Technology
• Experience in HTML, CSS and JavaScript
• Knowledge in C#, VB.NET, ASP.NET, MS SQL
• Experience in UML and Object Oriented Analysis & Design
• Experience in CMS customization and usage (please specify type of CMS in resume).
• Good documentation skills.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

Main duties and responsibilities of the successful candidates are to assist the System Manager/ Functional Leads on the maintenance & support of PPM application. This includes:

• Defect Management. Responsibilities include tracking of system defects reported by users; perform analysis and troubleshooting service to verify and confirm the cause of the problem; provide interim or workaround solutions when necessary to minimize disruption to operations; ensure prompt resolution to the defects reported and facilitate users in Problem Report (PR) testing.
• Service Request (SR) Management. Responsibilities include tracking and monitoring of SRs raised; assessment and implementation of SRs according to operating procedures, e.g. data patching requested by users.
• Change Request (CR) Management. Responsibilities include tracking and monitoring of CRs raised, conduct of impact assessment, design & implement solution and facilitate users in CR testing and conduct training when necessary.
• Operations Support. Responsibilities include monitoring and execution of scheduled events such as monthly jobs, financial year end activities, interface testing, support of audit-related activities, responding to calls/ emails from users about issues/ queries with regard to PPM application and provide on-site support when necessary; support scheduled events such as system down-time; investigate and resolve functional and/or performance related and/or integration issues.
• Prepare and submit monthly progress report on summary of the incidents raised and resolved, SR and CR status updates to the System Manager/ Functional Leads.
• Ensure the smooth operation of PPM, including integration withother bolt-on applications, and interfaces with internal/ external interfaces so that the support is not disrupted during normal office working hours.
• Review and update the relevant documentation (inclusive of ARIS diagrams/ models) to reflect changes made to the system. Examples of documentation including the following: 
  Functional Design (FD) specification 
  Technical Design (TD) specification

Skills & Requirements

• The candidate(s) should possess a Degree in Computer Science, Engineering or Equivalent.
• Minimum 5 years of ASP .NET/ Java development experience in a project management and technical architect role, with at least 3 full cycle ASP .NET or Java implementation of comparable scale and complexity in a large organization.
• Project development experience in C# and Microsoft ASP .NET Framework 3.5/ 4.0 and ASP .NET MVC.
• Knowledge of web technology and development experience in ASP .NET, HTML, CSS, javascript, AJAX and jQuery.
• Experience in database design and development in MSSQL and Oracle.
• Experience in coding using Visual Studio and integration with other .NET and SAP applications.
• Knowledge in secure programming standards and ASP .NET programming best practices.
• Knowledge of system testing methodology and analysis with experience in using testing tool.
• Ability to design, develop and articulate solutions based on strategic business or technical requirements.
• Ability to work independently and efficiently, manage timelines and user expectation, and produce high quality deliverables (documentation, presentations and research).
• Demonstrated experience in designing, developing and managing the delivery of enterprise solutions to support business transformation objectives.
• Possess excellent communication and soft skills.