Responsibilities

· Responsible for assessing, clarifying, and validating the customers’ needs on regular basis & maintaining high customer satisfaction ratings.

· Partner with solution team & delivery team to develop account strategy plan and business plan.

· Research on telco industry and perform market insight to ensure the competitiveness of proposed solution.

· Achieve annual business plan through efficient internal collaboration and proper customer approaching.

· Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training.

· Handle related duties which are necessary for the proper management of key accounts and duties assigned.

Job Requirements

· Candidate must possess at least Bachelor Degree in any field.

· Candidate from ICT background is strongly preferred related with carrier network.

· Proven results of delivering client solutions and meeting sales goals.

· At least 5 years of experience in sales or relevant experiences, or similar client support role a plus.

· Ability to multi-task and manage multiple priorities in a fast-paced environment.

· Must be customer oriented, detail-oriented and capable of accurate work with minimal supervision.

· Strong negotiation skills, Self-motivated and self-directed.

Job Responsibilities:

· Ensure overall success of a project, or a portfolio of projects, by ensuring that projects are delivered on time, within budget, meet business requirements and comply with governance framework, including security and resiliency.

· Manage and monitor project plan, project milestones, risk and change management to ensure delivery of the project on schedule, within scope and budget.

· Plan and manage the scope of the project, its objectives and desired outcomes, and ensure alignment of project to the business outcomes of the Authority.

· Lead the development of the overall project schedule & activities based on the appropriate methodology including identifying dependency, critical path, milestones, and deliverables.

· Build comprehensive work plan and ensure all team members are on-board with delegated tasks and activities.

· Perform stakeholder management, including keeping the relevant stakeholders informed of the project status on a timely and regular basis.

· Manage processes and procedures covering issue and risk management.

· Manage the project schedule & lead activities towards the successful closure of the project including Performance Guarantee and Warranty Period.

· During project phase, lead the application in covering:

i. Contract Management.

ii. Service Level Management (SLA).

iii. Service/Change Request Management (scope, schedule, budget, prioritisation).

iv. Problem and Incident Management (tracking, escalation, closure).

v. Audit and Security Services.

vi. Risk Management.

· CITPM (Certified ICT Project Management Programme) or PMP (Project Management Professional) or COMIT (Certification in Outsourcing Management for IT) or an equivalent certification will be an added advantage.

· Hands-on experience in full project development life cycles.

· Team player with project management and people management skills.

· Experience in Hardware or Technical refresh project is an added advantage.

· Analytical, conceptualisation and problem-solving skills.

· Knowledge of Singapore Authority procurement and governance processes will be an added advantage.

· Familiar with Singapore government data security policies and governance Alternative Change Management Skills Set and Experience for Project Manager.

· A solid understanding of how people go through a change and the change process.

Reporting to the Design Manager, the incumbent will be responsible for preparing technical 2D/3D drawings/layouts based on specifications of clients.

A Day in the Life

• Prepare detail drawings and formulate project design packages using CAD and 3D software
• Collaborate with Designers on specific requirements for technical drawings
• Prepare specifications, verify accuracy and completeness of drawings
• Anticipate problems in manufacturing, assembly, installation and operations
• Review progress on site and ultimately be responsible for design quality and experience
• Conduct design presentations to prospective buyers to convey design intent
• Perform any other adhoc duties

We are looking for

• Diploma in Interior Design, Product Design or Architecture
• 1-2 years of related working experience
• Excellent knowledge of design tools such as AutoCad, Sketchup, 3D Studio Max, Illustrator, VRay and Photoshop
• Experience in retail store environments and design of retail fixtures is a plus
• Have a strong design sensibility and the technical ability to develop a project from concept to execution
• Knowledge and familiarity with metal, wood, glass and plastic fabrication is preferred
• Possess excellent design flair with an eye for details and self-motivated
• Excellent verbal and written communication skills
• Able to work under pressure of meeting timelines

Job duties

• Write and maintain programmable code outlined in technical instructions and specifications for software applications and operating systems.

Additional requirements

Candidates should have either (1a) or (1b):

(1a) At least a Bachelor’s degree in any of these faculties:

• Computer Science
• Information Technology
• Programming & Systems Analysis
• Science (Computer Studies)

(1b) Minimum total three years’ work experience in at least one of these job titles:

• Applications programmer

Job Description

The successful candidate will join Business Technology (Finance) Department in SIA Finance Division. He/She is required to provide effective operational and IT administrative support for various Finance applications. This includes taking on the Finance IT Coordinator role, managing end-to-end delivery of minor application enhancements, and performing bank account administrative duties.

Key Responsibilities

• Provide effective operational support for various Finance systems. Activities include assisting users on system authorization, usage, administration, maintenance, providing IT administrative support to Finance users to enable them to access computer applications, and coordinating the annual user recertification and PC/Notebook refresh exercise.
• Work with IT Division/IT vendors to ensure reported incidents (e.g. bugs) are resolved within Service Level Agreement. This includes ensuring periodic and interface jobs are completed successfully within agreed timeline.
• Manage the end-to-end delivery of minor application enhancements, by working closely with business units and vendors to identify areas of improvement, reviewing suitability and sustainability of proposed solutions, and ensuring smooth implementation of enhancement.
• Facilitating execution of User Acceptance Testing (UAT) and tracking of UAT issues to ensure that all test scenarios are comprehensively and successfully tested
• Tracking delivery of relevant business process and IT documentation and reporting project progress / status to project sponsor
• In charge of bank account administration duties such as assisting in station’s request to create/maintain vendor bank account details, ensuring station has complied with the procedure/process documented in Finance Manual and all supporting documents are provided in the request.
• Create and update bank accounts of Head Office vendors, staff and Treasury’s business partners in SAP after receiving completed request forms with supporting documents.
• Other administrative duties include:
• Preparing yearly Long Service Awards ceremony for Finance Division, Airport Pass renewal administration, interested Party Transaction (IPT) coordination, course nomination coordination, Fire Warden for department, and assisting the setting up equipment for quarterly Finance Division communication sessions.

Requirements

• Possess a diploma in any discipline, preferably in IT-related disciple, Business Administration or Finance.
• Working experience in similar IT support role and knowledge of SAP FICO and Sharepoint will be advantageous.
• Strong learning capabilities, self-driven, and able to work independently, collaboratively and under tight deadlines.
• Good inter-personal and communication skills.
• Organized, meticulous, task-oriented and good attention to details.
• Ability to manage time and prioritize work accordingly.
• Adaptable to changes and a problem solver.
• Proficient in Microsoft Office including Word, Excel and Powerpoint.

Job Summary:

We are seeking a highly skilled Technical Program Manager (TPM) to join our dynamic team. The ideal

candidate will have a strong background in project and program management, with a focus on coordinating and

driving the successful delivery of complex technical initiatives. The TPM will play a crucial role in aligning

technical projects with organizational goals, ensuring efficient resource utilization, and fostering collaboration

across diverse teams.

Job Description:

● Lead and manage multiple technical programs from initiation to completion, ensuring alignment with

business objectives.

● Develop and communicate program goals, objectives, and milestones to stakeholders.

● Foster collaboration between technical teams, ensuring a cohesive and integrated approach to program

delivery.

● Collaborate with product managers, engineers, vendors and other stakeholders to drive successful

outcomes.

● Coach, mentor, motivate and supervise project team

● Ensure that projects and programs are proceeding according to scope, schedule, budget and quality

standards

● Manage project and program issues and risks to mitigate impact to baselines

● Build and maintain relationships by engaging business leaders to establish credibility, solve problems,

build consensus and achieve objectives

● Develop and deliver progress reports, documentation and presentations to various audiences. Integrate

and synthesize information across departments for efficient communication, reporting and expectation

management

Job Requirements:

● Bachelor's Degree in a relevant technical field or equivalent work experience

● Experience with AWS services (CDN, WAF, API gateway, ECS, Lambda, RDS)

● 5+ years of project & program management experience, including tracking and planning projects

● 5+ years of experience working with business stakeholders within a cross-functional matrix environment

● Experienced in SDLC Methodologies, Agile, SCRUM, SDLC / Waterfall

● Strong leadership, diplomatic and motivational skills including the ability to lead multiple business and

technology organizations

● Proven ability to work creatively and analytically in a problem-solving environment demonstrating

teamwork, innovation and excellence

● Excellent leadership, communication (written, verbal and presentation) and interpersonal skills

● Self-motivated, decisive, with the ability to adapt to change and competing demands

● Effectively bilingual in English and Chinese as dealing with products in Chinese

● Experience in planning, designing, developing, architecting, and implementing cloud solutions on AWS

platform is a plus.

1) To carry out preventive maintenance / servicing of fire protection systems for Residential, Industrial, Commercial Buildings & Hotels

2) Able to communicate effectively with good sense of responsibility

3) Liaise with clients for servicing schedule & prepare service sheet

4) Basic knowledge on MS words & Excel for quotation & schedule purpose

5) Spoken and written in English

6) Positive attitude and good team player as Training will be provided

· Responsible for providing hands-on support in the analysis, design, development, testing and implementation of custom web applications using Microsoft technologies and tools such as Power Platform.

· Assist the management and maintenance of on-premise and cloud-based software systems in the company.

· Providing change management, validations and testing for existing applications and software systems.

· Provide a point of escalation with support for L1 / L2 support, and liaise with external vendors for L3 support for systems.

· Participate in external and internal audit to ensure software and systems used in the company are effective and validated.

· Create and maintain documentations and compliance for data and systems with reference to industry best practices.

· Reviewing software design architecture and updating technical documents.

Perform other tasks as assigned by the supervisor.

Experience:

• 3 or more years with RDBMS and NoSQL databases
• 3 or more years of experience with object-oriented languages (Python, JavaScript, C# .etc)
• Preferred working experience in MedTech / Manufacturing Industry

Skills

• Microsoft Certified Systems Engineer (MCSE)
• Experienced in building and maintaining software systems
• Experienced with Microsoft-based stack (M365, Power Platform, Azure, Dataverse, Microsoft SQL Server, Dynamics 365 Business Central)
• Knowledge of best practices in ICT operations and systems management
• Excellent problem solving and troubleshooting skills
• Process orientated with great documentation practices
• Communication skills, especially for translating technical concepts to non-technical business leaders
• Ability to work on a dynamic, action-focused team that has concurrent projects

Responsible for the Technical Department, providing leadership to existing technical team (consists of 1 technical supervisor and several technicians) by ensuring the entire plant laundry machinery, utilities equipment, premises and facilities are maintained at optimum level so that operations could carry out smoothly, efficiently and effectively.

KEY RESPONSIBILITIES

• To ensure all maintenance operations adhere to the applicable statutory legislations and regulation, also responsible for all the technical staff to work in a safe and healthy environment.
• To manage plant technical maintenance activities, technical staff planning, deployment and improve productivity of the technical operations.
• To ensure the life span of all equipment, system and structure can be prolonged with minimum disruption and operating costs.
• To prepare and manage annual technical operational budget
• To take charge of workplace safety & health
• To maintain ISO as well as bizSAFE certification
• To lead and supervise Procurement and Information Technology (IT)
• To take up projects or committees as and when assigned by the Management.

KEY REQUIREMENTS

• Degree / Diploma in relevant discipline such as in M&E, Industrial & System Engineering.
• Relevant working experience preferred.
• Good knowledge of Microsoft Office software.
• Able to work independently and results-orientated.
• Possess ability to lead and motivate a team include managing conflicts.

Responsibilities

• Provide technical support to internal stakeholders and end-users of our digital twins solution, ensuring timely and effective resolution of technical issues.
• Work closely with the development team to gain a deep understanding of the digital twins platform's architecture, functionality, and deployment process, enabling you to provide accurate and efficient support.
• Identify and troubleshoot software and hardware problems related to the digital twins solution, including installation, configuration, and network connectivity issues.
• Document and track support requests, ensuring they are prioritised, escalated, and resolved.
• Collaborate with project managers and implementation teams to facilitate the seamless deployment and integration of the digital twins solution within our organisation.
• Conduct training sessions and develop user documentation to educate internal stakeholders and end-users on effectively utilising the digital twins platform.
• Stay updated on industry trends, emerging technologies, and best practices in the digital twins and Iot domains, providing proactive support and guidance to internal users.

Qualifications

• Technical Support and Troubleshooting skills
• Analytical Skills to identify data trends and provide insights
• Excellent verbal and written communication skills
• Diploma or Bachelor's degree in Information Technology, Computer Science, Engineering or related field.
• 1-2 years of experience in a technical support role
• Experience in working with help desk, ticketing, and customer relationship management software.