Total 25 customer service manager job vacancies in Legal / Public / Security category in jurong east north east

The successful candidate will handle, manage, and oversee corporate secretarial matters of TracX Logis Pte. Ltd and its group companies and provide general commercial legal support operating in the APJ region.

Duties and Responsibilities

Corporate Secretarial Support & Compliance

• To support all the Board requirements including preparing directors' resolution and other corporate secretarial related documents as required to support the Company and its group companies' needs and requirements by drafting and/or facilitating execution of corporate documents/resolution.
• To liaise with local corporate secretarial service providers, external legal counsel on corporate secretarial and compliance related matters with specific focus on statutory filings.
• To maintain, update and safekeep records of constitutional documents, Statutory Registers, minutes and resolutions.
• To handle KYC and other corporate secretariat related queries from internal and external stakeholders.
• To ensure compliance with all relevant legislation / regulations by assisting in creating and implementing internal policies that promote legal compliance and best practices.

General Commercial Legal Support

• To provide precise and timely legal counsel on a wide range of legal, contractual, and procurement matters.
• To manage and oversee the administration of legal contracts.
• To work closely with senior management and other teams to offer legal insights and support strategic business decisions.

Job Requirements:

• Minimum 3 years PQE or relevant working experience, in-house experience in a multi-national company is preferred.
• Non-legal professionals with minimum 5 years’ corporate secretarial experience with relevant qualifications will be considered.
• Strong command in English and excellent writing skill.
• Organised and able to manage deadlines and work with tight deadlines.

Ready to Join the Journey?

Submit your resume and let's build something amazing together! Apply Now through the link.

The successful candidate will handle, manage, and oversee corporate secretarial matters of TracX Logis Pte. Ltd and its group companies and provide general commercial legal support operating in the APJ region.

Duties and Responsibilities

Corporate Secretarial Support & Compliance

• To support all the Board requirements including preparing directors' resolution and other corporate secretarial related documents as required to support the Company and its group companies' needs and requirements by drafting and/or facilitating execution of corporate documents/resolution.
• To liaise with local corporate secretarial service providers, external legal counsel on corporate secretarial and compliance related matters with specific focus on statutory filings.
• To maintain, update and safekeep records of constitutional documents, Statutory Registers, minutes and resolutions.
• To handle KYC and other corporate secretariat related queries from internal and external stakeholders.
• To ensure compliance with all relevant legislation / regulations by assisting in creating and implementing internal policies that promote legal compliance and best practices.

General Commercial Legal Support

• To provide precise and timely legal counsel on a wide range of legal, contractual, and procurement matters.
• To manage and oversee the administration of legal contracts.
• To work closely with senior management and other teams to offer legal insights and support strategic business decisions.

Job Requirements:

• Minimum 3 years PQE or relevant working experience, in-house experience in a multi-national company is preferred.
• Non-legal professionals with minimum 5 years’ corporate secretarial experience with relevant qualifications will be considered.
• Strong command in English and excellent writing skill.
• Organised and able to manage deadlines and work with tight deadlines.

Ready to Join the Journey?

Submit your resume and let's build something amazing together! Apply Now through the link.

We are seeking a highly experienced Information Security Technical Program Manager to lead our ISO 27001:2022 certification initiative. The successful candidate will manage all aspects of the certification process, ensuring alignment with organizational objectives and industry standards.

5+ years of experience in Project Management, with 3+ years directly managing ISO 27001 certification or similar standards;

Strong knowledge of ISO 27001:2022 standards and requirements;

Experience in developing and maintaining comprehensive project plans, including timelines and milestones;

Experience in managing ISO 27001-related risks and conducting internal/external audits;

Excellent communication and leadership skills with the ability to engage with cross-functional teams (Technology, Compliance, Legal, HR, Operations) and external auditors;

ISO 27001 Lead Implementer or Lead Auditor certification is highly preferred;

PMP, CISSP, CISM, or similar certifications are a plus;

• Lead the ISO 27001:2022 certification program from start to finish, developing project plans and tracking milestones to ensure alignment with organizational goals;
• Oversee the creation, implementation, and maintenance of policies, procedures, and documentation for ISO 27001 compliance;
• Collaborate with Technology, Compliance, Legal, HR, and other teams, acting as the primary contact for external auditors;
• Identify and mitigate risks to ensure compliance with ISO 27001 standards;
• Drive initiatives to enhance the organization’s security posture and stay updated on ISO 27001 changes;
• Develop training programs to increase ISO 27001 awareness across the organization;
• Provide regular updates on certification progress, risks, and the organization’s security posture.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE's website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Responsibilities :

• Analyze and prioritize vulnerabilities based on severity, potential impact and business risk, and collaborate with relevant teams to implement effective mitigation strategies.
• Provide strategic guidance, insights, and direction on technological, cybersecurity, and policy-related topics.
• Lead and participate in the development, implementation, and continuous improvement of incident response procedures, and processes.
• Collaborate with other teams at multiple geographic locations to investigate and document security incidents, root causes, and recommend remediation actions.
• Planning and appraising ongoing assessment of antivirus, application control, firewall, SIEM, VPN, SSL, intrusion detection or intrusion prevention and other network component policies.
• Managing and configuring security systems such as firewalls, intrusion detection and prevention systems, anti-virus software, and other security-related software and hardware.
• Monitoring systems, servers, and networks to detect and respond to potential security threats or suspicious activities.
• Developing and implementing security policies and procedures that ensure the organization’s data and systems are protected against cyber threats.
• Conduct regular vulnerability assessments and penetration testing to identify potential security weaknesses and risks to make improvements in the organization’s security.
• Report all security incidents to the home office and work with corporate IT on response and resolution strategy.
• Contribute to the development and execution of security awareness training programs for employees to enhance security awareness and best practices.
• Stay up to date with the latest cybersecurity threats, attack techniques and incident response strategies.

Requirements :

• Bachelor’s Degree in Computer Science/Information Technology or equivalent.
• At least 5 years of experience in a cyber or information security management role.
• Strong knowledge of the latest cybersecurity threats, trends, modern cybersecurity concepts, and technologies (zero trust, CIS Controls, OWASP, MITRE ATT&CK, XDR, CloudSec, AppSec, NIST, ITIL, Azure Well Architected Framework, etc).
• Experience in domains of Cyber Security Operations, Incident Response, Forensic Investigation, Threat Intelligence, or Vulnerability Management preferred.
• Ability to manage and configure security systems, monitor network traffic and system logs, conduct regular security assessments and respond to security incidents.
• Demonstrated understanding of business processes, IT risk management, and related standards.
• Proficiency in utilizing industry-standard tools for vulnerability scanning, assessment, and penetration testing.
• Excellent problem-solving skills and the ability to think critically under pressure.
• Effective communication and interpersonal skills, with the ability to collaborate across teams and convey technical concepts to non-technical stakeholders.
• Proven track record of staying current with evolving cybersecurity threats and best practices.
• Exceptional planning and organizational skills, and excellent written and oral communication.
• Self-starter with initiative and the ability to effectively prioritize and execute tasks with direction from corporate headquarters.
• Professional information security certification preferred, such as:

- CompTIA Security+

- Certified Information Systems Security Professional (CISSP)

- Certified Information Systems Auditor (CISA)

- Certified Information Security Manager (CISM)

The Mercedes-Benz AG Group CISO heads Mercedes-Benz’s Global Cyber Security Department (based in Stuttgart, Germany). We are looking for a Cyber Security SIEM Use-Case Engineer to join our Cyber Intelligence and Response Centre (CIRC). This role is crucial for the engineering, development, and continuous improvement of threat detection use-cases within our SIEM . You will also be involved in the engineering and development of custom rules to detect potential threats swiftly and creating transparency to map existing detection capabilities to the MITRE ATT&CK framework.

Key Responsibilities:

• Proactively create, test, and tune new detection use-cases in the SIEM
• Review and enhance existing detection use-cases using Machine Learning or User & Entity Behaviour Analytics (UEBA).
• Map detection use-cases to the MITRE ATT&CK framework to assess SIEM monitoring coverage.
• Perform regularly updates to threat detection engineering playbooks, processes, and documentation.
• Collaborate closely with the SOC to challenge and improve detection and prevention capabilities.
• Identify and implement SIEM use-cases to address blind spots.
• Coordinate with the log onboarding team and SIEM architect to validate new log sources for compliance and improve SIEM backend performance.
• Collaboration with Service Operations team to address challenges, process fulfillment, documentations, and improvement of Service Operations Quality.
• Provide governance on topic which related to operational stability.

Join us to play a pivotal role in enhancing our cyber security measures and protecting our global operations.

QUALIFICATIONS

Specific Knowledge

• Intense knowledge in using Splunk Enterprise Security (ES)
• Intense knowledge in developing and tuning detection use-cases (Correlation Searches) in Splunk based on Data Models
• Experience in Machine Learning and Risk Based Monitoring in Splunk is an advantage
• Ability to analyse and interpret security logs and events to identify potential threats and attack patterns
• Experience in validating data source compliant using the common interface model (CIM)
• Experience of setting up and utilize data models in Splunk
• Deep understanding of cyber security concepts to create detection use-cases targeting various phases of attack lifecycle
• Understanding of MITRE ATT&CK framework and detections of various tactics and techniques
• Experience and capable of creating interactive dashboards, alerts, reports in Splunk

Experience

• Degree from a reputable university or significant course work in Computer Science, Networking, engineering or other computer-related fields of study.
• At least 3 years of experience with demonstrable skillsets in SIEM use-case engineering, with over 5 years of experience
  in cybersecurity
• Previous relevant experience working in a security operational role, ideally within a Corporate, Military, or Police environment; engaging with and responding to a diverse array of internal stakeholders, including senior management
• Have good emotional intelligence and is a proven team player
• Rational and calm under pressure
• Fluency in the English language
• Effective oral and written communication skills
• Good timekeeping ability to cope with a tight deadline and achieve operational objectives
• Self-motivated with the ability to carry out assigned tasks with minimum supervision

This position is based in location Singapore. A valid and approved work visa is required for employment in Singapore in accordance to local labour law regulations. We regret to inform you that only shortlisted candidates will be notified.

Job Objectives:

Tasked with aiding the Security Manager in safeguarding properties and ensuring the well-being of guests, employees, and the hotel. Supervise all activities of security staff to ensure compliance and proper application of department regulations and hotel policies. Documents all action in the department, including: emergencies, loss, theft, or accident.

Primary Responsibilities

• Manages the Security Department, alongside with Security Manager.
• Oversees the security department and their day to day operations.
• Trains all security personnel in their areas of responsibilities.
• Reviews policies, procedures, and instructions on a regular basis.
• Evaluates possible hazards or threats to security.
• Promotes a safety attitude amongst all employees.
• Ensures safety of persons in the hotel and property assets.
• Reports irregularity in employee or guest behavior.
• Handles loss, damage and accidents.
• Handles, documents, and follows up with necessary persons any accidents occurring in the hotel premises.
• Investigates theft as reported by guest or employee.
• Documents all action in the department, including: emergencies, loss, theft, or accident.
• Participates in weekly department heads meeting in absence of Security Manager - Rooms Division Meeting and any others if requested.
• Secondary liaison for interacting with government officials, ministries, and law enforcement agencies.
• Reviews emergency procedures regularly.
• Delivers security training and promotes awareness within the hotel.
• Performs other duties as assigned by Security Manager.

Job Requirements

• Minimum education of High Vocational diploma in any discipline. Bachelor degree holder have an advantage.
• At least 3 years’ experience in a similar position in security & safety operations.
• Basic knowledge of local laws, investigative methods and fire safety.
• Criminal-free record
• Have good English communication skills both in written and spoken
• Possess professional disposition with good communication and interpersonal skills

The Mercedes-Benz Group AG CISO heads Mercedes-Benz Global Cyber Security Department (based in Stuttgart, Germany). We are looking for an Offensive Cyber Security Specialist to join our Global Cyber Security Team. This role focuses on enhancing and implementing our global vulnerability management process to protect our customers from malicious attacks.

As part of our team, you will support and improve vulnerability management across on-premises and cloud environments for Mercedes-Benz Group AG in the APAC and Greater China regions. Your responsibilities will include working on technical topics such as the Vulnerability Disclosure Program, validating proof-of-concepts, and ensuring timely remediation of identified vulnerabilities.

You will also explore new technologies and processes to strengthen the organization’s security posture through innovative vulnerability research and detection. This role is crucial in maintaining a secure and resilient environment by proactively identifying, assessing, and mitigating security risks while collaborating with global teams to drive continuous improvement in cybersecurity practices.

Role and Responsibilities

• Analysing, triaging and processing security threats to identify potential risk gaps and corresponding organizational impact by conducting in-depth analysis of the identified threat, attack vector or intelligence information
• Collaborate on and enforce the implementation of the global Mercedes-Benz Vulnerability Management strategy
• Acting as a point of contact for APAC region for questions regarding different stages of the Vulnerability Management lifecycle, including vulnerability scanning and penetration testing
• Rate new technical vulnerabilities according to their business impact and prioritize remediation activities
• Support application and infrastructure teams on the vulnerability remediation process
• Perform vulnerability scans in the company’s internal networks
• Analyze, rate and confirm vulnerabilities reported by external researchers
• Provide duty analyst support for the Vulnerability Management operations during weekends, utilizing a pre-defined duty roaster.
• Provide project coordination support to assigned projects by the Head of Global Offensive operations towards the roll out, implementation and acting as the point of contact for local stakeholders towards the implementation and coordination of the projects assigned.
• Provide technical inputs towards the virtual teams as assigned by the Head of Global Offensive operations towards the operational directions, method determination and other related administrative support required from time to time.
• Coordinate Enhanced Proactive Analysis initiatives, as directed by the Head of Global Offensive Operations, to facilitate internal penetration testing of applications. Provide additional administrative support as needed to ensure smooth execution of related activities.
• Coordinate and support source code analysis initiatives, as directed by the Head of Global Offensive Operations, to ensure internal source code testing meets global security standards and is adequately hardened. Provide additional administrative support as needed to facilitate the seamless execution of these activities.

Qualifications

• Degree from a reputable university or significant course work in Computer Science, Information Technology or other IT-related fields of study.
• One or more of the following professional certification is beneficial: OSCP, OSCE, CREST, SANS GIAC Penetration Tester, Web Application Penetration Tester, Exploit Researcher, Advanced Penetration Tester or similar.
• 5+ years working experience in technical offensive cyber security related field in a corporate, military, or law enforcement environment.
• Honest, Professional, strong team influencer, able to proactively support team culture that fosters knowledge sharing, excellence and collaboration.
• Able to work under pressure, facilitate discussion, decision-making, and conflict resolution.
• Excellent communicator, able to engage and effectively respond to diverse stakeholders
• Fluency in the English Language
• Self-motivated with the ability to carry out assigned tasks with minimum supervision
• Proficient understanding of networking and network security technologies.
• Good understanding of Threat Intelligence utilization towards new Vulnerability Detection
• Excellent knowledge of cyber security standards, risks, threats, prevention measures and best practices
• Experiences in improving a vulnerability management process and/or a vulnerability-scanning concept.
• Hands-on experience with vulnerability scanning and management processes and tools (Qualys and ServiceNow Vulnerability Response).
• Experience with Vulnerability Management in cloud solutions.
• Experience with Vulnerability Management Lifecycle
• Good understanding of various operating systems
• Good understanding of the Cyber Kill Chain and the ability to display clear analytical skills

This position is based in Singapore and a valid and approved work visa is required for employment in Singapore in accordance to local labour law regulations. Candidate may be offered a lower job level based on candidate’s experience. We regret to inform you that only shortlisted candidates will be notified.

The Mercedes-Benz AG Group CISO heads Mercedes-Benz’s Global Cyber Security Department (based in Stuttgart, Germany). We are looking for a Cyber Security Defensive Analyst to join our Cyber Intelligence and Response Centre (CIRC). The Global Cyber Security Department oversees a 24/7 follow-the-sun operation with counterparts in EMEA and NAFTA. This role focuses on providing an intelligence-driven approach towards incident response affecting any Mercedes-Benz assets and providing containtment, eradication and recovery of affected asssets involved in a cybersecurity incident in a timely and efficient manner.

Furthermore, the role requires the mitigation of identified threat, addresses identified vulnerabilities and also provide incident coordination towards internal stakeholders and external customers. The role is crucial in enabling Mercedes-Benz's business by ensuring agile security operations and maintaining a secure environment.

As a Cyber Security Defensive Analyst, you will be responsible for:

• Conducting technical analysis and triaging of triggering alerts ingested from Mercedes-Benz log sources to determine impact, scope of impact and determine corresponding remedial actions to mitigate, contain and/or otherwise limit the impact of the incident.
• Analysing, triaging and processing security threats to identify potential risk gaps and corresponding organizational impact by conducting in-depth analysis of the identified threat, attack vector or intelligence information.
• Working closely with the CIRC threat intelligence team to aid in the enhancement of contextual analysis and providing threat hunting support towards Open Source Intelligence (OSINT) related Indicators of Compromise (IoCs).
• Taking the lead in managing Mercedes-Benz end users and stakeholders in providing cybersecurity incidents updates and other related activities that might arise from time to time during the incident coordination, remediation and recovery
• Providing duty analyst support for the CIRC operations during weekends, utilizing a pre-defined duty roaster, ensuring the continued operations and monitoring of threats and triggering alerts 24 by 7, follow the sun model.
• Coordinating projects assigned by the Head of Global Defensive Operations towards the rollout, implementation and acting as the point of contact for local stakeholders towards the implementation and coordination of the projects assigned.
• Providing technical inputs towards the virtual teams as assigned by the Head of Global Defensive Operations towards the operational directions, method determination and other related administrative support required from time to time.
• Provide guidance and technical support in mentoring and guiding newer members of the team in technical and incident management skills and processes.

Qualifications

• Degree from a reputable university or significant course work in Computer Science, Networking, engineering or other computer-related fields of study
• One or more of the following professional certification is beneficial: CISSP, GCIH or similar.
• Have good emotional intelligence and is a proven team player
• Rational and able to remain calm under pressure
• Fluency in the English Language
• Effective oral and written communication skills
• Good timekeeping ability to cope with a tight deadline and achieve operational objectives
• Self-motivated with the ability to carry out assigned tasks with minimum supervision
• Proficient understanding of cyber and IT security risk, threat and prevention measure
• Proficient understanding of networking and network security technologies.
• Good understanding of Forensic tools and methodolgy used in incident response
• Good knowledge of security standards and best practices
• Good understanding of various operating systems
• Good understanding of the Cyber Kill Chain and the ability to display clear analytical skills
• Previous experience in a corporate or enterprise environment, engaging with and responding to a diverse array of internal stakeholders, including senior management.
• Knowledge of Microsoft Office suite (Word, Excel, PowerPoint and Access)
• Knowledge of Splunk is beneficial

This position is based in Singapore and a valid and approved work visa is required for employment in Singapore in accordance to local labour law regulations. Candidate may be offered a lower job level based on candidate’s experience. We regret to inform you that only shortlisted candidates will be notified.

1. Prepare, review, and negotiate various legal documents, correspondences with external parties, SOPs and policies.
2. Guide the various departments and business units to implement and/or draft SOPs and policies.
3. Handle litigation/legal cases by liaising with internal stakeholders and external lawyers engaged by the company.
4. Provide legal advice and support to various departments and business units on matters related to contracts, regulatory compliance and risk management.
5. Conduct legal research to ensure the company’s compliance with applicable laws and regulations.
6. Advise management on the implications of new laws and regulations and recommend necessary actions.
7. Evaluate compliance to rules, regulations, SOPs and policies.
8. Maintain and update database of existing and new agreements, SOPs and policies.
9. Liaise with Corporate Secretary for corporate governance matters.
10. Assist in all analysis and reporting required by the company and/or the parent company.
11. Improve the company’s internal control compliance management and legal risk control system design, establishment and maintenance work.
12. General administration, reporting and filing tasks.

Requirements:

1. Preferably Law graduate with 2 years of experiences in law firm or in-house legal advisor (preferably in MNCs/logistics/commercial industry)
2. Proficient in legal research and legal document drafting and reviewing
3. Meticulous with ability to handle sensitive information and maintain confidentiality
4. Proactive, strives for continuous improvement
5. Ability to work independently, with integrity and responsibility
6. Multi-task and excellent organization skills, ability to meet deadlines
7. Excellent oral, written and presentation skills

Others Information:

• 5-day work week
• Meal subsidized, medical, dental & insurance benefits
• Company Transport: 2 ways from Jurong East

ROLES AND RESPONSIBILITIES

• Responsible for the strategic security management for all company sites, including in and outside of Singapore in the region.
• Create consistency in policies and Standard Operating Procedures (SOPs) across global security programs that deliver effective and innovative solutions to minimize risk to our rapidly growing business.

JOB TASKS AND SPECIFICATIONS

1. Manage the end-to-end security management for all facilities in Singapore and across the Asia Pacific region in minimizing risk within the supply chain services offered.
2. Formulate security strategies, preventive actions and security systems to protect company and customer assets across the Asia Pacific region.
3. Assess the risk management as well as control and governance systems while highlighting weaknesses and deficiencies for further improvement.
4. Champion the overall security directions; Develop and implement policies, security processes, standards and SOPs for the various businesses across the Asia Pacific region.
5. Plan and execute crisis management plans and systems to minimize the impact on operations or business across the Asia Pacific region.
6. Spearheaded and maintain the full spectrum of loss, damage and theft investigation, corrective and preventive action plans and reports as well as coordinating with relevant external stakeholders in resolving warehousing, transport, freight and cargo security issues across the Asia Pacific region.
7. Drive talent management and staff management programs including leading and coaching security managers in countries across the Asia Pacific region to achieve KPI set and build high-performance security team
8. Maintain a loss prevention program with a damage containment plan while optimizing insurance coverage across the Asia Pacific region.
9. Maintain a keen insight into the respective countries’ security situation and affairs and update senior management and corporate on all significant developments and changing situations.
10. Establish a common framework for security compliance, measurements and establishing incident notification and escalation methodologies in relation to the process, roll out and develop a security culture and mindset within the operation groups across the Asia Pacific region.
11. Support new facilities and customer accounts’ implementation in terms of site security, security recommendations and solutions related to warehousing and forwarding, and designing and installation of security systems for warehouses and offices in the Asia Pacific region.
12. Forge a solid working relationship with all customers while collaborating with sites around the globe in promoting security as a competitive advantage towards retaining existing and acquiring new accounts.
13. Conduct regular site audits and inspections at every facility in the Asia Pacific region. Ensure strict compliance and highlight/address any issues of irregularities or non-compliance that may be against the interest of the facility/operations/company.
14. Conduct and promote security awareness training and security-related best practices for benchmarking and networking
15. Render key insights in various security councils, professional support associations and organizations including law enforcement authorities as well as national agencies in the Asia Pacific region.
16. Be the subject matter expert and provide direction, oversight and compliance management of all regulatory security commitments for all operations specific to the respective country of operations in the Asia Pacific region.
17. Develop and manage ongoing risk assessments and evaluations of the company's facilities, transit cargoes and routes in the country of operations. Assessments will measure compliance with internal security policies, contractual requirements and government regulations across the Asia Pacific region.
18. Establish a system for tracking the maintenance and upgrading of security systems including vendors' and contractors’ management across the Asia Pacific region.
19. Champion the accreditation of security certification and compliance including TAPA, STP Plus and ISO28000.
20. Perform other job-related duties as and when requested by the superior.

JOB REQUIREMENTS

• Bachelor's degree (advanced degree preferred) in security, business or related field.
• Minimum of 10 years of working experience in similar roles in the 3PL/Logistics/Supply Chain industries with at least 3-5 years exposure in the Asia Pacific region
• Strong knowledge in security management and security statutory regulations.
• Strategic Management of developing business strategies and improving security management propositions.
• Independent and well-composed individual, possessing strong interpersonal, leadership, networking and communications skills preferred.
• Technological knowledge in uplifting the security workforce through IT infrastructures.
• Experience in leading security teams in various countries across the Asia Pacific region.
• Detailed orientated with the ability to write investigation and audit reports.
• Strong experience in identifying and analyzing the present and future security needs of an organization.
• Ability to report to work during silent hours and weekends, and ability to work long hours.

Job Responsibilities

• Develop and maintain all documentation on security policies, standards and controls and enforce compliance with policies and procedures in entire organisation
• Develop, implement and monitor reporting mechanisms for governance, security and risk practices to support compliance and highlight areas of exposure
• Keep abreast of current advances in all areas of information technology concerning vulnerabilities, security breaches or malicious attacks, and maintain up-to-date knowledge of IT security industry
• Work with internal units to conduct regular reviews and audit of IT systems and applications to ensure statutory compliance
• Develops, tracks, and reports on Key Risk Indicators (KRIs) for information technology security risk assessment progress
• Support data protection under Personal Data Protection requirements
• Develop and maintain business continuity plan and IT disaster recovery plan. Conduct annual business continuity and IT Disaster recovery testing
• Conduct IT risk assessment, review and reporting of key IT risk exposures and metrics, develop IT risk management framework and remediation plans to improve security posture with IT security best practices
• Assist in the execution for enterprise information and security governance and architecture roadmap
• Identify potential threats or attempted breaches to minimise vulnerabilities and risks in operating environment
• Design, develop and conduct cybersecurity and personal data protection act awareness workshops.
• Execute, manage, enhance and implement security operational processes to comply with IT regulatory and corporate requirements
• Responsible to ensure information security agreement is established for any required IT system/service contracts
• Perform incident and security management through Identify, Protect, Detect, Respond and Recover functions
• Any other related tasks assigned by supervisor

Job Requirements

• Bachelor’s Degree in Computer Science / Cyber Security / Information Technology or equivalent
• Minimum 3 years’ experience in IT audit, IT security or Data protection
• Possess relevant IT Governance, security and project management certifications (eg COBIT, CISSP, CISA, CISM, CITPM, PMP) will be advantageous
• Strong understanding of key IT security concepts such as access control, confidential data, encryption, business continuity, info-sec scans, and vendor apps
• Strong knowledge of IT organisation business processes and systems including (IT Security, data management, architectural and planning, technology life cycle management)
• Good understanding of risk management functions, including IT audit, cyber security, and/or IT compliance.
• Experience in or knowledge of 3rd party / vendor management lifecycle
• Good understanding of Singapore Personal Data Protection Act (PDPA)
• Strong oral and written communication skills to work effectively with staff at all levels of the organisation

Note: All new hires will be offered a two-year contract in the first instance. Contract renewal and emplacement on permanent appointment will be subject to continuous good performance.

Responsibilities :

● Analyze and prioritize vulnerabilities based on severity, potential impact and business risk, and collaborate with relevant teams to implement effective mitigation strategies.

● Provide strategic guidance, insights, and direction on technological, cybersecurity, and policy-related topics.

● Lead and participate in the development, implementation, and continuous improvement of incident response procedures, and processes.

● Collaborate with other teams at multiple geographic locations to investigate and document security incidents, root causes, and recommend remediation actions.

● Planning and appraising ongoing assessment of antivirus, application control, firewall, SIEM, VPN, SSL, intrusion detection or intrusion prevention and other network component policies.

● Managing and configuring security systems such as firewalls, intrusion detection and prevention systems, anti-virus software, and other security-related software and hardware.

● Monitoring systems, servers, and networks to detect and respond to potential security threats or suspicious activities.

● Developing and implementing security policies and procedures that ensure the organization’s data

and systems are protected against cyber threats.

● Conduct regular vulnerability assessments and penetration testing to identify potential security

weaknesses and risks to make improvements in the organization’s security.

● Report all security incidents to the home office and work with corporate IT on response and resolution strategy.

● Contribute to the development and execution of security awareness training programs for employees to enhance security awareness and best practices.

● Stay up to date with the latest cybersecurity threats, attack techniques and incident response strategies.

Requirements :

● Bachelor’s degree in computer science, information technology, or equivalent experience.

● 5+ Years of experience in a cyber or information security management role.

● Strong knowledge of the latest cybersecurity threats, trends, modern cybersecurity concepts, and technologies (zero trust, CIS Controls, OWASP, MITRE ATT&CK, XDR, CloudSec, AppSec, NIST, ITIL, Azure Well Architected Framework, etc).

● Experience in domains of Cyber Security Operations, Incident Response, Forensic Investigation, Threat Intelligence, or Vulnerability Management preferred.

● Ability to manage and configure security systems, monitor network traffic and system logs, conduct regular security assessments and respond to security incidents.

● Demonstrated understanding of business processes, IT risk management, and related standards.

● Proficiency in utilizing industry-standard tools for vulnerability scanning, assessment, and penetration testing.

● Excellent problem-solving skills and the ability to think critically under pressure.

● Effective communication and interpersonal skills, with the ability to collaborate across teams and convey technical concepts to non-technical stakeholders.

● Proven track record of staying current with evolving cybersecurity threats and best practices.

● Exceptional planning and organizational skills, and excellent written and oral communication.

● Self-starter with initiative and the ability to effectively prioritize and execute tasks with direction from corporate headquarters.

● Professional information security certification preferred, such as:

○ CompTIA Security+

○ Certified Information Systems Security Professional (CISSP)

○ Certified Information Systems Auditor (CISA)

○ Certified Information Security Manager (CISM)

Location: East area

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Apply Now” or aliceyap(a)hkmsvs.com

All applications will be treated in the strictest confidence and only shortlisted candidates will be notified

Yap Lay Choo

EA Licence No. 03C5391 | Registration No. R1987101

Senior Manager, Or Manager - Cyber Security & IT Governance

Responsible for the assessment, development, implementation and maintenance of enterprise-wide cyber security and IT Governance programmes to preserve the confidentiality, integrity, and availability of information resources. As part of the IT leadership team, this individual will be expected to provide technical leadership and consultation across the organisation. S/he will also work with external experts to implement security solutions, detect, and contain cyber security incidents.

Responsibilities

Cyber Security:

Assess and review environment and cybersecurity measures to ensure security and operational effectiveness, for e.g. network, system, application, endpoint security, physical and logical access security, etc.

Review and develop security framework, information security policies, processes, procedures, and guidelines.

Conduct cybersecurity risk assessments, penetration tests, and IT controls tests.

Identify security gaps and propose mitigating measures and escalate security incidents and non-compliances on a timely basis.

Evaluate, deploy, and maintain cybersecurity infrastructure to improve cybersecurity posture. Design, implement and maintain security incident response and escalation procedures.

Monitor, analyze and correlate events to determine the best course of action, to mitigate and contain threats when detected.

improve cybersecurity awareness of staff, for e.g. by conducting awareness training. Automate security controls, data, and processes.

IT Governance:

Review and enhance IT policies, standards, guidelines, and best practices regularly to ensure that these are aligned to organization objectives and industry best practices.

Develop and implement effective change management plans (such as communication plans and training programs) to drive adoption and compliance.

Participate in audit planning meetings with internal/external auditors, collate/provide the required materials on a timely basis, validate audit findings, provide remediation solutions, and implement the agreed solutions on a timely basis.

Drive security access and activity log reviews on regular basis.

Promote IT risk management, governance, and compliance culture across the organization.

IT Management:

Contribute to IT strategic planning and budgeting. Ensure IT vendors meet contractual obligations.

Maintain up-to-date knowledge on cybersecurity technologies and standards.

Attend to any other reasonable duties as assigned by Director, Information Technology.

Requirements

Degree in engineering, science or information technology, or equivalent education.

8-10 years of related work experience in cybersecurity management and security governance.

Good working knowledge of security risk management, security governance framework and compliance (IT Security Audit / log review), technical vulnerability management (vulnerability assessment, penetration testing), application security, security technologies (system hardening, IDS/IPD, firewall), security incident response and security assessment.

Strong understanding of cybersecurity standards.

Hands-on experience with cybersecurity tools such as Next Generation Firewalls, SASE, Endpoint Protection, Data Loss Protection, Email Security, etc.

To apply:

Please email Resume in Microsoft Word format

Please state your Position/ positions applied on the “on TOP” of your resume.

Please state Available Commencement Date or notice period

Please state current and last SALARY and Expected Salary in your resume.

Please state Reasons for leaving current & previous Employment.

Job Objectives:

Tasked with aiding the Security Manager in safeguarding properties and ensuring the well-being of guests, employees, and the hotel. Supervise all activities of security staff to ensure compliance and proper application of department regulations and hotel policies. Documents all action in the department, including: emergencies, loss, theft, or accident.

Primary Responsibilities

• Manages the Security Department, alongside with Security Manager.
• Oversees the security department and their day to day operations.
• Trains all security personnel in their areas of responsibilities.
• Reviews policies, procedures, and instructions on a regular basis.
• Evaluates possible hazards or threats to security.
• Promotes a safety attitude amongst all employees.
• Ensures safety of persons in the hotel and property assets.
• Reports irregularity in employee or guest behavior.
• Handles loss, damage and accidents.
• Handles, documents, and follows up with necessary persons any accidents occurring in the hotel premises.
• Investigates theft as reported by guest or employee.
• Documents all action in the department, including: emergencies, loss, theft, or accident.
• Participates in weekly department heads meeting in absence of Security Manager - Rooms Division Meeting and any others if requested.
• Secondary liaison for interacting with government officials, ministries, and law enforcement agencies.
• Reviews emergency procedures regularly.
• Delivers security training and promotes awareness within the hotel.
• Performs other duties as assigned by Security Manager.

Job Requirements

• Minimum education of High Vocational diploma in any discipline. Bachelor degree holder have an advantage.
• At least 3 years’ experience in a similar position in security & safety operations.
• Basic knowledge of local laws, investigative methods and fire safety.
• Criminal-free record
• Have good English communication skills both in written and spoken
• Possess professional disposition with good communication and interpersonal skills

The Legal Manager will be based in Singapore and responsible for providing legal support for a variety of issues in customer contract negotiations, researching and enabling the launch of new products and services as well as regulatory and trade compliance support. The incumbent will be reporting to the Legal Director, Asia Pacific. He/she is expected to take on a broad and interesting range of legal matters and thus, a strong foundation in either a local or international law firm will be looked upon favorably.

Roles & Responsibilities:

• Reviewing and providing legal support for customer contracts throughout the Asia Pacific region
• Resolving disputes arising from customer contracts
• Advising on international trade and regulatory compliance matters
• Conducting legal research to enable the launch of new products and services
• Drafting and review legal commercial contracts and document
• Supervising outside law firms used by UPS
• Supervising junior Legal Department staff

Job Requirements:

• Possess a recognized Law Degree i.e. LLM or JD
• Minimum 4 years of relevant legal experience in law firm and/or in corporate legal department
• Candidates who possess relevant experience without Asia Pacific exposure will be considered as well.
• Possess advanced drafting skills in corporate and/or litigation matters.
• Ability to manage projects independently within minimal supervision in matrix company organization.
• Possess good planning, organizational and time management skills.
• Excellent communication and interpersonal skills and able to interact with different levels of people.
• Matured personality with strong professionalism and long-term view towards career development
• Fluent in English and preferably one other Asian language i.e. Mandarin, Japanese, Korean or etc.
• Business traveling opportunities will be available.

InfoCepts stands as a global leader in comprehensive data and analytics solutions, boasting nearly two decades of expertise. Recognized as Gartner's Customers' Choice for Data & Analytics providers in 2020, 2021, and 2022, we've sustained impressive year-over-year growth, now employing over 1,000 professionals globally. Committed to our mission since our inception in 2004, we aim to assist our clients in staying modern, enabling informed, data-driven decisions.

As part of our expansion, we seek dedicated professionals who share our passion for leveraging data's transformative power to contribute to a better world.

We are seeking a highly skilled and experienced IT Security and Infrastructure Manager to join our team. The ideal candidate will have a minimum of three (3) years of proven work experience in the IT security field, with a focus on enterprise systems, network, and cloud infrastructure.

• Develop and implement comprehensive IT security policies, procedures, and protocols to protect the organization's information assets and infrastructure.
• Manage and oversee the organization's network infrastructure, including routers, switches, firewalls, and VPNs, ensuring optimal performance, reliability, and security.
• Lead efforts to assess and mitigate cybersecurity risks, vulnerabilities, and threats across the organization's IT infrastructure.
• Collaborate with internal teams to design, implement, and maintain secure and resilient cloud-based systems and services.
• Conduct regular security audits, vulnerability assessments, and penetration testing to identify and address security weaknesses and gaps.
• Monitor and analyze security logs and alerts to detect and respond to security incidents and breaches in a timely manner.
• Stay up-to-date with the latest trends, technologies, and best practices in IT security and infrastructure management.
• Provide guidance, training, and support to IT staff and end-users on security best practices and compliance requirements.
• Prepare and present reports, metrics, and recommendations to senior management on the organization's security posture and risk exposure.
• Liaise with external vendors, partners, and regulatory agencies on security-related matters as needed.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Minimum of three (3) years of progressive experience in the IT security field, with a focus on enterprise systems, network, and cloud infrastructure.
• Professional certifications such as CISSP, CISM, or CCSP are highly desirable.
• In-depth knowledge of cybersecurity principles, practices, technologies, and frameworks.
• Hands-on experience with network security, firewalls, intrusion detection/prevention systems (IDS/IPS), and endpoint security solutions.
• Proficiency in cloud security concepts and technologies, including identity and access management (IAM), encryption, and security monitoring.
• Strong analytical and problem-solving skills, with the ability to assess complex security issues and develop effective solutions.
• Excellent communication and interpersonal skills, with the ability to effectively communicate technical information to non-technical stakeholders.
• Ability to work independently and collaboratively in a fast-paced, dynamic environment.
• Demonstrated leadership and project management skills, with the ability to prioritize tasks, meet deadlines, and deliver results.

Responsibilities :

• Analyze and prioritize vulnerabilities based on severity, potential impact and business risk, and collaborate with relevant teams to implement effective mitigation strategies.
• Provide strategic guidance, insights, and direction on technological, cybersecurity, and policy-related topics.
• Lead and participate in the development, implementation, and continuous improvement of incident response procedures, and processes.
• Collaborate with other teams at multiple geographic locations to investigate and document security incidents, root causes, and recommend remediation actions.
• Planning and appraising ongoing assessment of antivirus, application control, firewall, SIEM, VPN, SSL, intrusion detection or intrusion prevention and other network component policies.
• Managing and configuring security systems such as firewalls, intrusion detection and prevention systems, anti-virus software, and other security-related software and hardware.
• Monitoring systems, servers, and networks to detect and respond to potential security threats or suspicious activities.
• Developing and implementing security policies and procedures that ensure the organization’s data and systems are protected against cyber threats.
• Conduct regular vulnerability assessments and penetration testing to identify potential security weaknesses and risks to make improvements in the organization’s security.
• Report all security incidents to the home office and work with corporate IT on response and resolution strategy.
• Contribute to the development and execution of security awareness training programs for employees to enhance security awareness and best practices.
• Stay up to date with the latest cybersecurity threats, attack techniques and incident response strategies.

Requirements :

• Bachelor’s Degree in Computer Science/Information Technology or equivalent.
• 5+ years of experience in a cyber or information security management role.
• Strong knowledge of the latest cybersecurity threats, trends, modern cybersecurity concepts, and technologies (zero trust, CIS Controls, OWASP, MITRE ATT&CK, XDR, CloudSec, AppSec, NIST, ITIL, Azure Well Architected Framework, etc).
• Experience in domains of Cyber Security Operations, Incident Response, Forensic Investigation, Threat Intelligence, or Vulnerability Management preferred.
• Ability to manage and configure security systems, monitor network traffic and system logs, conduct regular security assessments and respond to security incidents.
• Demonstrated understanding of business processes, IT risk management, and related standards.
• Proficiency in utilizing industry-standard tools for vulnerability scanning, assessment, and penetration testing.
• Excellent problem-solving skills and the ability to think critically under pressure.
• Effective communication and interpersonal skills, with the ability to collaborate across teams and convey technical concepts to non-technical stakeholders.
• Proven track record of staying current with evolving cybersecurity threats and best practices.
• Exceptional planning and organizational skills, and excellent written and oral communication.
• Self-starter with initiative and the ability to effectively prioritize and execute tasks with direction from corporate headquarters.
• Professional information security certification preferred, such as:

- CompTIA Security+

- Certified Information Systems Security Professional (CISSP)

- Certified Information Systems Auditor (CISA)

- Certified Information Security Manager (CISM)

Job Objectives:

Oversees the daily operations of the Security Department. Train all security personnel in their areas of responsibilities. Supervise all activities of security staff to ensure compliance and proper application of department regulations and hotel policy. Handles, documents, and follows up with necessary persons regarding any accidents occurring in the hotel premises. Documents all action in the department, including but not limited to: emergencies, loss, theft, or accident.

Primary Responsibilites

• Manages the Security Department.
• Advises on management of security matters.
• Trains all security personnel in their areas of responsibilities.
• Supervises all activities of security staff to ensure compliance with and proper application of department regulations and hotel policy.
• Reviews policies, procedures, and instructions on a regular basis.
• Evaluates possible hazards or threats to security.
• Promotes a safety attitude amongst all employees.
• Ensures safety of persons in the hotel and property assets.
• Reports irregularity in employee or guest behavior.
• Handles loss, damage and accidents.
• Handles, documents, and follows up with necessary persons any accidents occurring in the hotel premises.
• Investigates theft as reported by guest or employee.
• Documents all action in the department, including: emergencies, loss, theft, or accident.
• Participates in weekly department heads meeting. Rooms Division Meeting and any other if requested.
• Coordinates emergencies with local authorities. Maintains good relations.
• Reviews emergency procedures regularly.
• Performs other duties as assigned by management.

Job Requirements

• Minimum education of Bachelor degree in Social Science or relevant discipline.
• At least 5 years’ experience in similar position in security & safety management. Loss prevention experience will be advantageous.
• Strong knowledge of local laws, investigative methods and fire safety.
• Criminal-free record.
• Have good English communication skills both written and spoken.
• Possess professional disposition with excellent communication and interpersonal skills.

Job Description

Main duties and responsibilities:

· Establishment and management of company-wide (Group) information security management system (ISO27001)

· Manage the organization’s information security department.

· Analyze existing information security posture and establish detailed improvement plans.

· Develop or maintain and publish up-to-date information security policies, processes and standards.

· Ensure all software, technology, information security policies, processes and guidelines adhere to local legislation and legal frameworks.

· Manage all audit work and enquiries involving Information and Cyber Security across the Group.

Job Requirements:

· Bachelor’s degree in computer / information technology / information security related field or equivalent experience.

· At least 5 years of corporate information security related experience.

· Industry security certification (ISMS/ISO27001 auditor, CISA, CISSP, etc)

· Experience in privacy law (eg GDPR, PDPA), network, cloud technology (eg AWS) and IT audits

· Good communication skills in English

· Good communication skills in Korean will be an added advantage

Core responsibilities

· Review and designs for DC traction power supply systems for accuracy and compliance with customer and regulatory requirements.

· Prepares proposals and estimates in accordance with customer specifications.

· Prepares technical customer presentations for management review.

· Perform computer simulation study for AC network or DC load analysis.

· Perform protection coordination study for both AC and DC power supply system

· Develop and propose corrective actions for test procedures and test plans.

Lead the technical support effort to the customer during commissioning of the design of complex systems.

Job requirements

· Master’s degree in electrical engineering, or related discipline

· At least 25 years of electrical engineering experience, with working experience in railway projects

· Ability to develop and maintain interface systems

· Hands-on experience in applying quality procedures and safety standards in a professional product development environment

Strong communication, interpersonal and analytical skills

Responsibilities:

· Responsible on developing and executing end-to-end public relations activities/engagement

· Strategize, develop and implement a sound Public Affairs strategy in order to project a transparent, localized and trust image to internal and external stakeholders

· Responsible on Govt and relevant communications and stakeholder engagement activities including customers PR dept, Industry and trade analysts, telecom regulators, academics, etc.

· Responsible on brand-related materials and contents targeted for internal and external stakeholders

· Crisis management

· Act as external spokesperson, when appropriate

Requirements:

· Relevant Degree with at least 8 years relevant experience in a Govt/ trade association role/Agency

· Highly hands-on individual and a creative and innovative thinker

· Good Strategic and structured thinking with interpersonal skills

· Hands on experience in Program and event management

· Excellent communication & written skills in both English & Chinese (in order to liaise with Chinese speaking customer)

· Is a self-starter; possess confidence and excellent communication skills in order to interact with people of all levels across different markets within the region

· Skilled in market research, and self-driven spirit

Roles and responsibilities:

• Develop and implement a long-term Information Security & Cyber Security strategies and roadmap to protect corporate information and IT assets.
• Set up Cyber Security policy to standardize practice and govern all the security landscape within the group of companies.
• Provide Information security & Cyber Security strategic advice to senior management.
• Implement Information & Cyber Security testing strategy not limited to penetration testing, code review, black-box, white-box, network security scan and vulnerabilities assessment.
• Carry out independent oversight and enforce business units’ compliance with the Information & Cyber Security policies and standards.
• Drive effective implementation and communication of IT risk management and Information & Cyber Security policies, standards and guidelines.
• Perform regular reviews of the Information & Cyber Security policies and related risk assessment.
• Modernize and optimize the conduct of governance and oversight roles to maintain risk register, third-party vendor assessment, leveraging and advanced analytics for trending and compliance monitoring.
• Manage Information & Cyber Security and Personal Data Protection matters, liaise with different stakeholders and oversee the implementation of it to improve the overall Information Security, Cyber Security and Personal Data Protection.
• Work closely with IT infrastructure and application teams to ensure that overall Information & Cyber Security Architecture governance is embedded into IT operations processes.
• Conduct regular review of Security Operations Center (SOC) activities and proactively identifying and preventing threats.
• Drive the review and enhancement of third-party vendor risk management and establish a holistic framework and structure to manage the risk.
• Ensure the Information & Cyber Security practices are in compliance with applicable laws, regulations and policies.
• Conduct regular communication and refresher briefing to senior management to maintain a good level of Information & Cyber Security and information risk awareness

Requirements:

• Degree in IT/Computer Studies or Diplomas with extensive relevant cybersecurity experience
• At least 5-7 years of relevant working experience in the field of Information Security and Cybersecurity
• Possess at least one of professional cyber security certifications such as CISA, CISSP and CISM. Those with CEH, CRISC will have added advantage.
• Good communication, interpersonal skills, with proven abilities to manage multiple priorities, drive project teams and collaborate across business units and partners to achieve desired goals.
• Possess Information & Cyber Security domain knowledge across areas such as IT architecture and solutions, security operation center, application security, infrastructure & network security, data & information protection, supply chain security, cloud security, Information & Cyber Security regulations and compliance will have added advantage.
• Strong experience and knowledge in technology and Information & Cyber Security standards and policy review, oversight and governance, risk management and audit.
• In-depth knowledge of industry information and cyber security practices, frameworks and standards such as the NIST Cybersecurity Framework and ISO 27001.
• Hands-on working knowledge in managing and delivering security penetration testing, vulnerability management services and application security.

The Job

• Execute enterprise-wide cybersecurity programs for both IT and OT.
• Enhancing, reviewing and formulating of Information Security related procedures.
• Work with Security Operations Center to verify and close SOC alerts, including blocking of blacklisted IP and investigate anomalous activities.
• Lead and perform POC/testings of Cybersecurity IT/OT products and services.
• Lead and organize vulnerability assessment and penetration testing with both internal and external teams and follow up with remediations and closures.
• Lead the team to administer various security systems such as EDR, WAF, vulnerability scanner, IPS, Privileged Access Management, secure internet access platform, including onboarding of new systems and accounts.
• Participate in cybersecurity drills and exercises.
• Attend to threat intel notifications and regulators' requests and lead the team to fulfil the recommendations.
• Lead cybersecurity team in Incident Response.
• Provide cybersecurity guidance such as Security by Design to project teams.
• Any other Cybersecurity & Compliance related functions that may be assigned.

The Requirements

• Minimum 6 years of related working experience in Information Security & compliance.
• Possess Security related certifications such as CISA, OSCP, CEH, CISM, CISSP would be an advantage.
• Good understanding on Security Architectures.
• Good understanding in OT Security.
• Experienced in Secure-by-Design Principal and secure coding.
• Hands-on experience in networking, system administration, application project development.
• Willingness to hands-on as part of mentoring the team to meet its objective in a collective manner.
• Highly resourceful individual who possess strong analytical skills.
• Well verse in security related products such as firewall, Intrusion Protection System, etc.
• Well verse in Security Standards such ISO27001, IEC62443, NIST & CyberSecurity Act. etc.
• Well verse in MITRE ATT&CK framework.
• Good understanding of various regulation/laws related to cybersecurity.
• Able to explain technical ideas to non-technical audience such as Senior Management and other Internal Stakeholders.