Total 29 public relations manager job vacancies in Legal / Public / Security category in Singapore, Singapore

PUBLIC RELATIONS STRATEGY

1. Develop, maintain and execute compelling PR strategy leveraging on unique identity for each launches with a cohesive brand storytelling in mind for image and awareness generation amongst Media and Influencers in Singapore.
2. Lead, Improvise, Localise HQ guidelines with local branding objectives for relatability and perceptive SOVs for the targeted audiences to increase awareness and communication.
3. Always ‘in-the-know’ for new trends, new experiences, and new platform mechanisms from luxury competitors.
4. Responsible to refresh, renew, sustain ideas and personalities to amplify ‘even-better’ campaign performance for key launches to improve ranking in print/ digital/ social outputs in monthly basis.
5. Work closely with regional PR, Trade, CRM team to ensure that execution of in-store experiences and OOH events can be synced to optimize on cashflow without diluting press/ influence experience.
6. Manage overall PR budget assigned and ensure right allocation to key franchise to garner strong coverage on all channels via earned and owned media (Seeding, Media buy, Exclusive opportunities, etc).

MEDIA & INFLUENCE RELATIONS

1. Engage and Maintain media and influence relationship as long-term partnership with clear conversation lead, and objectives to capitalize periodically.
2. Conduct Conceptual media pitching with stories, exclusivity of angles/ personas to secure earned output or amplify owned output.
3. Develop cohesive plans for paid engagements/ stories every semester or FY to nurture strong front of friends of Maison Guerlain for a long run.
4. Curate, coordinate, execute launches seeding to target media and KOLs strategically for earned social/ digital coverage. Facilitate loans for media shooting in timely manner with close coordination with other marketing function ie. Retail team.

EVENT PLANNING AND MANAGEMENT

1. Craft, plan and coordinate PR events for key launches based on HQ guidelines and maintain a strong brand image and storytelling of key launches.
2. Source, manage and secure unique or conceptual venues alongside with catering, décor, AV requirements, experience set-up, compliance for PR events with external third parties.
3. Manage, secure and track RSVP lists for attendees on organic and paid attendees to amplify event deliverables and coverages from all facets (Media, Celebrity and Influence).
4. Be on-ground, troubleshoot and resolve any event-day challenges from VM Set-Up to other topics relating to making a success of the event (Best Practice level of execution is expected).

PRESS RELEASES AND COMMUNICATIONS

1. Develop and disseminate compelling communication to media and influences with engaging, accurate, timely, localised press releases and time-to-time tactical communications for pitching.
2. Pitch and leverage to highest earned value of outputs for exclusive HQ/ Ambassador assets or synchronisation from other countries’ of Maison Guerlain engagements.
3. Ensure messaging and language consistency across all communication channels or press materials.

MEDIA COVERAGE MONITORING & REPORTS

1. Monthly reports including clippings from seeding or paid engagements, post-event reports, competitor’s reports, case studies (specific brands upon request for in-depth study internally).
2. Monthly sync-up reports on key launches to regional team (upon request on key launches only).
3. Be on top of all LVMH Beauty monitoring system such as. DMR, Lefty for macro, micro, nano monitoring in print/ digital/ social.

We are looking for a highly-driven and motivated Lead, Public Affairs to join our Singapore team to drive foodpanda’s public affairs objectives.

Responsibilities:

• Lead foodpanda Singapore’s public policy and advocacy strategy in partnership with foodpanda business verticals, industry associations and other stakeholders
• Represent foodpanda Singapore in engagements with government regulators and other stakeholders, including but not limited to academia, NGOs, business associations
• Drive collaboration opportunities in sustainability topics of relevance to the business
• Develop supporting materials for advocacy and engagements in collaboration with the regional and global teams
• Track and evaluate regulatory issues that may have an impact on foodpanda’s business objectives and verticals. Where appropriate, proactively shape the regulatory landscape on critical issues
• Build thought leadership  with government agencies, key opinion leaders or credible organisations 
• Be a strong partner for foodpanda Singapore’s senior leadership and internal teams, such as PR, legal, operations, marketing, and commercial

We are looking for a full-time intern for our team.

About the Team

We are a forward-looking team that's shaping the future of technology and society in Southeast Asia. Grab's Public Affairs team builds partnerships with governments to support national policy agendas, engage constructively with government and other partners on public policy discussions, and guide projects to maximise the positive potential of technology to create impact in Southeast Asia. You will be fully on-site.

Responsibilities

Support strategy implementation for Grab's public affairs teams:

• You will work with Grab's regional and country public affairs teams to analyse and provide insights on public policy issues, develop positions and recommendations to promote Grab's social mission
• You will develop strategies and projects related to Grab's public affairs goals
• You will work with other teams at Grab to develop public affairs-related plans and projects

Support Grab's efforts on public affairs:

• You will research on public policy issues that are at the intersection of technology and society
• You will work with other teams at Grab to develop campaigns that build our reputation as a trusted industry leader in our markets, e.g. planning of dialogues and roundtable discussions
• You will develop collateral and materials that create industry insights to inform our markets

Help develop partnerships with government, community and private partners to support Grab's public affairs work:

• You will coordinate between external partners and other teams to build partnership programmes

Your Learning Outcomes

• Research and synthesis of important insights applicable to business
• Structure main messages for target audience
• Project management skills
• Understand business impact from policy topics

Summary

This position is responsible in ensuring a safe environment for the hotel employees and guests, and safeguards the assets of the hotel. The Security Manager assists the Management, employees and guests in every way that is consistent with the protection and prevention objectives.

Job Responsibilities

• Prepare monthly staffing schedules, monitoring staff attendance and assist in planning work schedules.
• Maintain a Hotel logbook on incidents, complaints etc. and refer them, if required to the appropriate department for follow up action.
• Handle and resolve all guest queries and complaints in an efficient manner and to establish an amicable relationship with all clients, and guests of the Hotel.
• Be proactive in guests’ requests and anticipate Safety needs according to Singapore’s events.
• Maintain a high level of controlling details within the guest areas.
• Conform to and enforce Security policies, procedures, rules, and regulations as laid down by ACCOR and the hotel in order to achieve the highest levels of uniformity and guest service.
• Prepare the annual capital and operating budgets for the Department.
• Ensure that all potential and real Hazards are reported immediately and rectified.
• Be fully familiar of the Emergency Procedures, Policies and Standard Operating Procedures as established by the Hotel.
• Assist in safety and emergency training for all employees.
• Ensure that all emergency procedures are rehearsed, implemented and enforced to provide for the security and safety of guests and employees.
• Ensure the safety of the persons and the property of all within the premises by fairly applying Hotel Regulations by strict adherence to existing laws, statutes etc.
• Ensure all staff within the department work in a manner which is safe and unlikely to give risk of harm or injury to selves or others.
• Use safe manual handling techniques and practise safe work habits following Accor Health, Safety and Environment policies, maintain procedures to minimise our impact on the environment and prevent pollution.
• Perform other duties as directed by the General Manager.

We’re searching for a Senior/Manager, Client Information Security (Infra) to be part of our diverse team of talent here at NCS!

If you believe in going above and beyond, want to exemplify the best, and wish to bring people and technology together like never before, then we would love to have a conversation with you!

What we seek to accomplish together:

• Drive the implementation of NCS cybersecurity, data protection, and privacy policies, standards and processes within the practice. You will work to continually improve the security posture of projects through proactive risk management and the establishment of a broad range of cybersecurity controls
• Provide direct support to colleagues to ensure cybersecurity is addressed throughout the engagement delivery lifecycle, from infrastructure and security tooling choices to the secure storage, processing and deletion of client data.
• Act as a single point of contact and escalation for the SOC, Threat Intel and Crisis Response teams for practice-related cybersecurity incidents, ensuring timely identification, remediation and lessons learned.
• Manage the security SLA governance and provide practice-level cybersecurity reporting, metrics and forecasting to leadership.
• Responsible for information security, data protection, privacy, GRC, and audit requests for the practice, acting as single point of contact on relevant client security assessment and audits execution. Eg. independent third-party attestations of industry cybersecurity standards and certifications, such as ISO 27001, SOC 2 for practice-specific solutions and products
• Contribute to the definition of the client specific security baseline. Consult and advise internal and external clients about security topics and support the opportunity management process by providing subject matter expertise and support
• Help win client business by providing cybersecurity assurance to RFIs, RFPs, proposals, contract drafting, security questionnaires, workshops and other client due diligence processes

   - Assist in building and maintaining relationships with media contacts, journalists, and influencers in the crypto and blockchain space.

   - Help draft and distribute press releases, media advisories, and other PR materials.

   - Monitor media coverage and compile daily media reports.

   - Support the creation of engaging content for press releases, blog posts, social media, and other communication channels.

   - Assist in developing and editing PR materials, including fact sheets, Q&A documents, and media kits.

   - Collaborate with the marketing team to ensure consistent messaging across all platforms.

   - Assist in planning and coordinating PR events, including press conferences, media briefings, and industry conferences.

   - Help manage event logistics, including venue selection, invitations, and follow-up communications.

   - Support the execution of virtual events and webinars.

   - Conduct research on industry trends, competitor activities, and media coverage to inform PR strategies.

   - Analyze the effectiveness of PR campaigns and provide insights and recommendations for improvement.

   - Monitor social media channels and online forums for relevant discussions and sentiment analysis.

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed in Singapore, Indonesia, Thailand, and registered in Malaysia. We are backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional investors.

And here at Funding Societies | Modalku we live by our core values:

• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.
• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.

Are you interested in working in FinTech? We are looking for a self-motivated, quick-thinking, and capable PR Intern to support the Communications & Content functions at Funding Societies. The PR Intern will be given exposure to a broad spectrum of integrated communications capabilities and develop skills that are required to be competitive in today’s business environment, and produce value-added services and results for Funding Societies. This role is based in Singapore.

The Intern will also be collaborating cross-functionally with the immediate Marketing Communications teams (SME Marketing, Investor Marketing, Brand, and Content), as well as Operations, Tech, and our Captains. 

Job Description

• Monitor and prepare summary of a variety of news and communication formats (traditional media, blogs, online outlets, etc.)
• Conduct secondary research for the purpose of PR campaigns with guidance
• Support the draft of written material intended to represent the brand’s key messaging and point of view (Press releases, interview pointers, company or product fact sheets etc.)
• Assist with media event planning and support (including logistics, onsite support and development of collaterals)
• Support media activities as well as other corporate communications initiatives to the Regional Communications team

• Work alongside the Marketing Communications team in helping with the idea generation, including the execution of the monthly marketing initiatives, particularly on PR
• Collaborate closely with the PR Lead to actively participate in marketing events
• Work closely with the Regional PR team on cross-market initiatives which may span across multiple channels regionally
• Excellent attention to detail and ability to proof-read and fact-check written material
• When required, assist with any other ad-hoc tasks assigned

To excel in this role, the candidate should:

• Have an interest in public relations and communications
• Have some knowledge of the Financial Technology industry
• Have passion or curiosity in the art of reputation management, crafting narratives and ideate content ideas to persuade public opinion and the media
• Be an organized and meticulous multi-tasker who is able to work independently in a fast-paced, collaborative environment

• Possess an excellent command of spoken and written English
• Undergraduates/fresh graduates with a University degree or Polytechnic diploma, preferably in Mass Communications, Media Studies, Journalism, Business, Marketing or any communications-related field
• Strong interpersonal communication skills and a collaborative team player in a cross-cultural and cross-functional environment
• Able to commit to the internship period: 5 working days for a minimum of 3 months (maximum 6 months)
• Previous internship experience in a comms-related role is a plus

YAP Global is an international public relations and communications consultancy that works with meaningful companies and organisations in the cryptocurrency, decentralised finance (DeFi) and web3 sector to build their brand through impactful storytelling.

Built by a global team of creative storytellers scattered across the globe, who meet up on occasion at French Chateaus and Roman Villas, YAP Global’s mission is to be the bridge between quality journalism and emerging web3 technologies which bring value to the world.

Our diverse portfolio of clients range from decentralised financial organisations, decentralised climate change innovators, digital asset management firms, NFT marketplaces to developer tooling platforms that will underpin the future of web3. We’ve also been media partners for some of the biggest blockchain conferences in the world, including CoinDesk’s Consensus, EthCC in France, ETHDenver and more.

Our collaborative and global team is expanding, and we are looking for an ambitious leader to join us as Senior Account Manager in Singapore.

Key responsibilities:

• Oversee teams of Account Managers (AMs), Senior Account Executives (SAEs) and Account Executives (AEs) for up to 7 client accounts 
• Review strategic communications and PR plans as produced by AMs and SAEs
• Provide counsel to clients based on their business objectives 
• Maintain a pulse on industry trends and help educate the wider team on topics relevant to their clients 
• Develop senior media relationships and managing contacts with key commentators, industry spokespeople and sector influencers
• Coordinate and streamline internal workflows to deliver the best quality service
• Provide support, coaching and development to AMs & SAEs
• Support with hiring by interviewing potential candidates 
• Monitor team performance and support leadership in reaching company goals and KPIs
• Pitch and look for new business opportunities for YAP Global (clients, partnerships & other) 

• Candidate must have the right to work in Singapore
• At least 5 years experience and a proven track record in PR in an agency, or in journalism
• Strong knowledge or experience in the blockchain, crypto or web3 industry
• Relationships with financial, tech and mainstream press
• Strong leadership and interpersonal skills
• Strong news sense and a knack for creative storytelling and strategic thinking
• Willing to communicate with memes
• Keen interest in building relationships with key founders and leaders in the crypto, DeFi and Web3 ecosystem

• Competitive Salary - benchmarked and reviewed biannually
• Annual Holiday Allowance - 25 days, plus public holidays
• Your birthday off, to treat yourself!
• Flexible working - WFH days and flexible hours (standard hours are 9am-6pm)
• Co-working Space - we work two days from the office
• ClassPass membership - use it for gym classes or go for a massage, it's up to you!
• Private Healthcare provided by Cigna
• Social events to connect with your colleagues
• Annual company offsite (last offsite we met at a villa in Rome!) 
• Travel Opportunities - potential to attend key conferences in major global cities
• Ongoing Training & Development 
• Global Team - The opportunity to be part of a team of ambitious, like-minded, driven people from different parts of the world

Solution Sales is on a journey to innovate across ServiceNow’s go-to-market (GTM), delight our customers, and fuel our unparalleled climb to $16B. We are moving fast, and with this rapid scale and dynamic growth we are hiring a strategic sales & GTM leader to drive growth, scale and consistency.  

The BDM Go-to-Market leader will spearhead market success for the Security Business. This role will focus on driving growth strategy, enhancing solution sales capabilities, and orchestrating cross-functional ecosystem efforts to build a robust sales pipeline and capture market opportunities. As a seasoned sales executive, you will apply your expertise to drive business growth in partnership with various cross-functional teams, including sales, specialist sales, product, marketing, partners, and other key stakeholders.  

This role offers a unique opportunity to make a substantial impact on the organization's growth and success. The ideal candidate is a proven sales & GTM leader with the ability to collaborate effectively, foster relationships, and demonstrate a keen intellectual curiosity that builds trust with senior leaders and stakeholders throughout the organization. The candidate must bring a combination of GTM expertise, deep product & market domain knowledge, and sales excellence to drive results.  

Key Responsibilities:  

• Develop and implement a comprehensive business development strategy with a specific focus on transformation initiatives.  Identify potential business opportunities and partnerships to support the company's growth objectives, leveraging market insights and industry trends.  
• Conduct thorough market research and analysis to identify emerging trends and transformational opportunities within the industry.  
• Collaborate with cross-functional teams to define and refine the company's value proposition and develop innovative solutions to address market needs.  
• Build and maintain strong relationships with key stakeholders, including clients, partners, and industry influencers.  
• Evangelize ServiceNow’s Service value proposition for major deals, partnerships, and strategic alliances, ensuring alignment with the company's overall transformation objectives.  
• Provide guidance and mentorship to the sales team, fostering a culture of excellence, collaboration, and continuous improvement.  
• Monitor and analyze market trends, competitive landscape, and customer feedback to inform strategic decision-making and enhance business development efforts.  
• Collaborate with the executive team to define and execute the company's overall growth strategy, incorporating transformational initiatives.  

• Familiar with general accounting principles, financial reporting standards, taxation frameworks

• Good understanding of corporate structure, tax structuring, relatedparty transactions, cross-border transactions

• Experienced in establishing/improving financial processes and management reporting

• Proficient with ERP or accounting systems; Excel, Word, PowerPoint, Visio, SharePoint •

• Proficient in English writing and speaking skills

QUALITIES

• Logical thinker with strong analytical and communication skills

• Detailed oriented with high sensitivity and meticulousness with numbers

• Good team player who is self-driven with initiatives

• Holds high accountability and integrity

• Able to process information and think critically and structurally with good problem solving skills

From Group Finance perspective, assist and support Head, Asia Group Finance in the below:

• Collaborate with Entity Finance Teams in the review and hormonization of accounting standards

• Collaborate with respective Entities in the reviewing and improvement of financial processess and SOPs

• Review and improve the quality of management reporting deliverables

• Involve in the assessments and enhancements of financial software systems; plan and manage projects to automate financial processes, data flow/migration, management reporting and dashboarding

• Collaborate with Entity Finance Teams in the budgeting and forecasting processes

• Provide guidance to Analysts in the review and analysis of financial data/reports

• Initiate and propose any other finance related project

• Assist and support Head, Asia Group Finance in ad-hoc assignments and projects

Relocation Package will be provided

• Perm
• At least 8 years of experience in managing security for On-Prem Infrastructure and 5 years+ in DevSecOps/SecOps with Cloud environments (IaaS/PaaS/SaaS)
• Experienced in building an internal SOC team and/or managing MSSP.
• Strong communicator and experienced working with C-suite / senior management stakeholders.

Job Description

Cybersecurity Leadership and Risk Management

• Lead overall cybersecurity strategy, risk management, and incident response.
• Provide leadership to the enterprise’s information security organization.
• Collaborate with business stakeholders to raise awareness of risk management concerns.
• Assist in business technology planning, offering current knowledge and future vision of technology and systems.
• Regularly communicate at the executive/company level on global cybersecurity matters.

Governance / Audit / Risk / Compliance Management

• Lead, conduct, and liaise with internal and external auditors for periodic IT/security audits.
• Formalize risk management for business and IT through risk assessments.
• Propose investments in solutions to mitigate risks.
• Facilitate risk assessment and management processes with business units.
• Ensure compliance with local and global IT/cybersecurity regulations for shore offices, cloud environments, and vessels.

Project Initiatives

• Continuously survey and identify security gaps in infrastructure, cloud, and vessels.
• Propose and manage timelines, budgets, and scopes for IT security projects.
• Collaborate with stakeholders (internal/external) to enhance the company’s overall IT security posture using solutions like Bitsight, Watchtower, CSA, etc.
• Analyze risks and impacts during the implementation of new technologies.

Operations

• Own, develop, implement, and monitor a comprehensive enterprise information security and IT risk management program. This program should cover on-premises, cloud, and vessels globally across the group of subsidiaries.
• Drive ongoing cybersecurity awareness programs and campaigns (e.g., phishing, USB attacks) to enhance users’ awareness.
• Develop and enhance an information security management framework for the organization.
• Incident Response: Assume overall responsibility for incident response related to cyberattacks.
• BCP Initiatives: Collaborate with external vendors and internal IT management to design, develop, and implement cyber-related IT business continuity planning (BCP) initiatives (e.g., incident response, alternative workplace solutions, and strategies).

• Degree or Master’s Degree in a technology and/or cybersecurity related field required.
• Professional security management certification (CRISC, CISSP, CISM, & CISA, Qualified Information Security Professional, Certified Ethical Hacker, etc).
• Excellent written and verbal communication skills and high level of personal integrity.
• Excellent experience working and presenting to C-suite executives on cyber initiatives.
• Innovative thinking with strong people engagement skills with an ability to lead and motivate crossfunctional, interdisciplinary teams.
• Experience with contract and vendor negotiations and management including managed services.
• Experienced with working in organization that does in-house cloud native software development.
• Experience with security standards / processes in a Cloud computing/Elastic computing environment, especially in Azure.
• Strong business acumen required to comprehend and evaluate business scenarios, make informed decisions, and take the necessary steps to achieve the organization's goals. However, having experience in the shipping industry is not a requirement.
• Min. 8 years or more experience managing security for On-Prem Infrastructure and at least 5 years (DevSecOps/SecOps) with Cloud environments/instances (IaaS, PaaS & SaaS).
• Minimum of 8 to 10 years of experience in a combination of risk management, information security.
• Min. 5 years or more hands-on experience in evaluating, selecting, designing, and implementing various security processes, policies, and solutions.
• Experienced in building an internal SOC team and/or managing MSSP.
• Familiar with various data privacy and cybersecurity framework (e.g. NIST, ISO 27001/27002, SOC2, GDPR, OWASP, Mitre, etc). Experienced with BIMCO is a plus.
• Proficient with implementing and managing advanced and/or automated security solutions (e.g. IDS/IPS ,EDR/XDR, DLP, PIM/PAM, SIEM, SOAR, SASE, SWG, BAS, ..)
• Experienced with implementing various cybersecurity architecture, e.g. OSI, Zero Trust Architecture, etc across Cloud and on Prem environments, including Azure / AWS.

Triton AI Pte Ltd
Registration Number: R1980724
EA: 21C0661

• Perm
• Bonus
• Medical & Insurance Coverage
• Hybird Work Arrangements

• Development of country-specific PR plans for TeamViewer’s focus countries in the APAC region (Singapore/ ASEAN, Korea, Japan, India, Australia / New Zealand) – together with the local country heads, local sales and marketing colleagues, the respective PR agencies as well as with HQ communications team
• Ensuring execution of approved PR plans and steering of the PR agencies; recruiting and onboarding of new agencies if needed
• Constantly improving TeamViewer’s share of voice within APAC B2B publications (tech, trade, and business media), and position TeamViewer representatives as thought leaders
• Support APAC leadership, especially APAC president, with all things regarding internal and external communications
• Writing and editing of press releases, byline articles, customer success stories and other content
• Organization and execution of press events like press conferences, round tables, press tours
• Handling of media inquiries and interviews with company spokespeople, comprehensive preparation, and enablement of spokespeople
• Accompanying relevant tradeshows, conferences and other events across APAC, ensuring speaking opportunities as well as leveraging these events for media relations
• Support APAC content, website, social media and community activities as well as local CSR and charity projects

• Draft, review and advise on a broad range of banking - related contracts with respect to the businesses of the Bank (i.e.Corporate, Commercial, Retail and Treasury).
• Manage and advise on regulatory matters of the Bank – including but not limited to PDPA.
• Draft, review and advise on ISDA related matters.
• Assist in handling dispute related matters.
• Advise and participate in branch -related projects.  
• Working together with multiple internal stakeholders to prepare and advise on legal documentation, internal policies and procedures.
• Manage external counsels effectively when engaged.
• Keep abreast with the relevant laws and regulations relating to financial institutions.
• Carry out any other duties as assigned by the Head of Legal.

We are seeking passionate and driven individuals to join our team in one of the fastest-growing PR agencies in the Asia region.

Expectations of a PR Intern

• Work closely with all teams to facilitate basic account service requirements
• Assist in local insight generation and pitch development
• Liaison with 3rd party suppliers
• Research & analysis reports
• Liaison with media
• Update & maintenance of media database
• Press releases/media invites
• Brainstorming of creative ideas for events
• Assist in organizing events, press conferences & product launches

BNB Chain is looking for a dynamic Public Relations and Communications Manager to join our team. This is a full-time remote APAC-based position reporting to the Global Marketing function. This individual who fills the position will be pivotal in increasing public awareness of BNB Chain, enhancing our company image, and managing communications effectively during crises. The ideal candidate will have a proven track record in public relations, media relations, and communications within the technology or blockchain sector, specifically within the APAC region and mainland China.

Responsibilities:

• Supervise the Service Delivery Managers and other resources within the security services team
• Prepare and deliver the service and maintenance proposal during bids
• Formalize service requirements, cost of ownership and integrated logistic support of the Solution
• Define the architecture/organization of the service and the associated service infrastructure
• Allocate service requirements to the various actors of the organization for support
• Validate the Service Deployment Readiness
• Validate the Obsolescence Management Plan
• Responsible for the resources to deliver the services
• Ensure that the teams meet all the Service Level Agreement (SLA)

Requirements:

• A bachelor's degree in IT/Computer/Engineering Discipline
• Preferably more than 10 years of work experience in maintenance of Critical System with SLA in the management capacity
• Experience in execution of ITSM processes in an organization
• Experience in operation transition planning from project phase into maintenance phase
• Experience in managing a group of more than 20 service support staffs and sub-contractors
• Experience in delivering ILS requirements in project phase
• Good understanding of Logistic Support Analysis such as Maintenance Engineering Analysis (MEA) and Level of Repair Analysis (LORA)
• Good understanding of System Reliability, Availability and Maintainability (RAM) programme
• Experience in the System Testing, Commissioning and Warranty support
• Strong interpersonal skills, ability to effectively communicate with peers and customers on all levels
• Ability to effectively prioritize and execute tasks in an occasionally high-pressure environment
• Organized and motivated individual with good written and oral communication skills
• Good technical knowledge of Windows Server, Linux, VMware, Databases, Storage, Networking, Cybersecurity, Communication Systems will be an advantage
• Any professional certifications such as PMP/IPMA, ITIL, CCNA, etc. will be also an advantage

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Background

As the adoption of Salesforce for critical applications in the enterprise accelerates, so does the requirement for our prospects and customers to learn more about how we keep their data secure.  The Trust & Security Advisor will be the interface between Salesforce Security and our customers and prospects to ensure they are successful with their own internal compliance and vendor-management efforts related to Salesforce.

ONLY Candidates based in Singapore with working eligibility will be considered. We are not providing any relocation for this role.

Responsibilities:

• Understand our business and the problems we are trying to tackle, deeply, when it comes to our core security services

• Support the sales and pre-sales teams in responding to customer risk and security questionnaires and queries

• Build customer trust through managing and hosting in-person customer/prospect security meetings

• Be the Salesforce field expert for the Salesforce trust story covering security, architecture, reliability, performance, privacy and compliance.

• Interface with Product Management and Security teams to ensure all the latest security features and capabilities are accurately represented in customer responses

• Collaborate with the Salesforce Legal, Privacy and other teams on customer-specific contract requirements

• Interface to Salesforce security engineering and product management teams

• Ensure teams are aware of gaps in our security/compliance capabilities that are impacting customers and prospects.

• Ensure field sales, services and partner teams are consistently enabled with the latest and best positioning around Salesforce security and compliance  

• Gather customer security/compliance requests, and liaison with Salesforce product managers to maintain a security product roadmap

• Provide input and assist in developing compliance-related documentation: white papers, standard questionnaires, security best practices, etc.

• Develop SME capabilities for selected Salesforce Services and work with the product teams and global SMEs within the team to stay updated on the latest developments. 

Desired Qualifications

• Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.)

• 12+ years of experience in information security, governance, and compliance.

• Experience with cloud platforms like AWS, GCP, Azure. 

• Understanding the architectural and security nuances.

• Excellent cross-functional teamwork and interpersonal skills across product, security, Marketing, Field Sales, and more.

• Familiarity with one or more security and regulatory frameworks:  NIST 800-53, NIST Cybersecurity Framework, PCI-DSS, ISO 27001, ISO 27017, ISO 27018, CSA, Monetary Authority of Singapore (MAS) Outsourcing Guidelines and TRM, Personal Data Protection laws in Singapore, Malaysia, Thailand, Indonesia, Vietnam etc, BNM Outsourcing guidelines and Risk Management in IT (RMiT) etc. 

• Managed one or more compliance certifications/audits, either as an auditor or responder (FedRAMP, PCI-DSS, ISO27001, SOC-1/2, IRAP/ISMS, MTCS, etc.)

• Experience with completing customer security/compliance questionnaires

• Experience interpreting the intent of specific customer questions, and mapping them to industry standard controls

• Familiarity with public cloud architectures, security practices and compliance documentation

• Experience working in the Financial Services, Insurance, Banking, Superannuation, Telecommunication services industry

#LI-Y

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If you are a skilled Physical Security Manager seeking an exciting opportunity, Control Risks has a perfect position for you! We are currently in need of a Physical Security Manager to join our client, a prestigious financial sector company based in Singapore. This is a contract role that will last for 5-6 months.

In this position, you will directly report to the CFO and be responsible for leading a small security team and a 10-person guard force. You will oversee all aspects of physical security for the company, including the security management of their main office locations in Singapore and their international subsidiaries. Your responsibilities will include incident and crisis management, coordination of Business Continuity Planning (BCP), leading an ongoing Security by Design (SBD) project, and actively participating in the company's internal audit cycle.

If you are ready for this exciting challenge, ideally we would like you to start in early February, before the commencement of the Chinese New Year celebrations. The contract will last until July, providing you with a rewarding opportunity to showcase your skills and make a significant impact on the organization.

• A Bachelor’s degree in a security-relevant field or comparable experience.
• A solid military or law enforcement background with at least 7 years of practical experience in a dynamic corporate security environment.
• Experience within the financial services or critical infrastructure industry would be highly valued.
• Reside in Singapore with authorisation to work.
• An extensive understanding of physical security systems and their components.
• Familiarity with crisis communications and operations, utilising risk management methodologies.
• Demonstrated experience working with access control and other security systems.

• Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarised in the full job offer.
• We operate a discretionary global bonus scheme that incentivises, and rewards individuals based on company and individual performance.
• Control Risks supports hybrid working arrangements, wherever possible, that emphasise the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working.
• As an equal opportunities employer, we encourage suitably qualified applicants from a wide range of backgrounds to apply and join us and are fully committed to equal treatment, free from discrimination, of all candidates throughout our recruitment process.