Total 2,353 Legal / Public / Security job vacancies in 8 MARINA VIEW SINGAPORE

Role:

Security Officer (Islandwide)

Interested applicants can send your resume to [email protected] and allow our Consultants to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

• Able to commit 4 days work 1 day off, 3 days work 1 day off schedule.
• 12 hours permanent shift
• Location: islandwide
• Salary Package: $2,650 to $3,500 (Depends on experience)

Job Description:

• Incident Response, Manage Security & Safety Systems
• Prevent unauthorised entry into the premises
• Monitor CCTV
• Patrolling and clocking
• Access control duties

✅ Wee Yuan Huan

✅ Reg No: R21100383

✅ The Supreme HR Advisory Pte Ltd

✅ EA No: 14C7279

Details:

We are looking to hire IT personnel with positive work ethic, keenness to learn, and who will thrive in a fast-paced environment to be responsible for the running of our IT systems and the management of the technical support of our office. If you are someone who enjoys being in charge of a variety of responsibilities from ensuring that our network system is functioning, to staying updated on the latest IT developments to mitigating any risks of possible cyber threats, then this is the role for you.

Company Overview:

We are a law firm in the CBD. Our work environment is friendly, energetic, exciting and fast-paced, and we make it a priority to provide our employees with quality training and opportunities for professional development.

Responsibilities:

• Respond to IT requests according to defined SLAs, and provide Level 1 and 2 support to end users, including troubleshooting, diagnosing, and resolving end-user reported issues
• Deploy, manage, and maintain desktops, laptops, and other related hardware and software
• Take responsibility of desktop administration activities and support assigned applications; including maintaining the inventory of the company’s assets
• Monitor IT related license renewals and make appropriate recommendations to the stakeholders for effective solutions
• Work with the IT team to provide assistance with data storage and security management, document management and database management
• Provide support for day to day IT infrastructure requirements
• Communicate effectively with senior stakeholders of the firm while providing well-informed advice pertaining to technical or security topics
• Maintain good communications with vendors and to be able to breakdown the technicalities presented by the vendor

Requirements:

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Computer Science/Information Technology or equivalent.
• At least 5 Year(s) of working experience in the related field, preferably a professional service firm, is required for this position.
• Specialised in IT/Computer - Network/System/Database Admin or equivalent.
• Good command of written and spoken English
• Good interpersonal skills; strong team player
• Ability to perform well in a fast-paced environment and willingness to go above and beyond
• Organized, thorough and meticulous
• Proficient in MS Word, Excel and PowerPoint
• Well versed with management of applications for video conferencing (eg. Zoom, MS Teams) and document conversion tool (eg. Adobe Acrobat)
• Experience with on premise server infrastructure and well versed with management of Microsoft Active Directory Service, Printer server management, File server management and Microsoft Exchange server management will be a plus
• Additional experience such as with cloud hosting platforms such as Microsoft Azure and Amazon Web Service will be advantageous
• Candidates with more experience may be considered for more senior positions

All applications will be treated with full confidentiality.(Only shortlisted candidates will be notified.)

Position:Security Officers

• Able to commit 4 days work 1 day off, 3 days work 1 day off schedule.
• 12 hours permanent shift
• Location: islandwide
• Salary Package: $2,650 to $3,500 (Depends on experience)

Job Description:

• Incident Response, Manage Security & Safety Systems
• Prevent unauthorised entry into the premises
• Monitor CCTV
• Patrolling and clocking
• Access control duties

Requirements:

• Secondary education

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

• Position: Aviation Security Officer
• Shift pattern will be 4 working days with 2 days off / 5 days work with 1 day off
• 12 hours permanent shift
• Salary Package

i. Gross salary: up to $2,850

ii. Bonus of $2,500

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description

* Screening of passengers at designated zones

* Manual bag checks

* Usage of security screening equipment for screening purposes

* X-ray screening of checked in luggages

* Any other security related roles at Airport

Requirements:

* 1 N Levels / 1 O Level / WPLN 3 x Level 4

• Oversee assigned product portfolio and generates sales to achieve revenue, target, and budget.
• Enhance professional and technical knowledge of sales product.
• Perform and assess market and competitive analysis to develop efficient business strategy and generate higher sales revenue.
• Develop strategic relationships with product vendors and partners to provide solutions to partners and end users.

Requirements:

• Diploma in Information Security or equivalent
• At least 2 years of experience in managing Network Security / Electronic / IT products.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Reg No. R21100996

• Able to work 12 hours shift
• Location: islandwide
• Salary Package
  i. $3,700 to $4,400 (armed)
  ii. $2,700 to $3,300 (unarmed)
  iii. Bonus of $35,000 paid in tranche

Responsibilities:

• Provide Protection/Escorting VIP or Business partners
• Security Enforcement & Screening Duties
• Traffic, Crowd & Access Control

Requirements:

• Relevant experience

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• Position: Aviation Security Officer
• Shift pattern will be 4 working days with 2 days off / 5 days work with 1 day off
• 12 hours permanent shift
• Location: Changi
• Salary Package
  i. Gross salary: up to $2,850
  ii. Bonus of $2,500

Job Description

• Screening of passengers at designated zones
• Manual bag checks
• Usage of security screening equipment for screening purposes
• X-ray screening of checked in luggages
• Any other security related roles at Airport

Requirements:

• 1 N Levels / 1 O Level / WPLN 3 x Level 4

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

We are currently seeking a high caliber candidate to join our Corporate Services team as Corporate Secretarial Executive.

What You Will Do

• Handle the full spectrum of corporate secretarial work for our portfolio of Singapore companies including but not limited to company incorporations, striking off applications and preparation of resolutions
• Liaise with clients on and attend to company secretarial matters
• Handle internal and external regulatory compliance requirements
• Attend to inquiries from clients on our Singapore company secretarial services
• Attend to statutory filings, and e-stamping with IRAS
• Monitor deadlines and manage file and database records system
• Any other ad hoc duties or projects

What You Need

• Diploma, degree or other professional qualification in a related discipline such as legal studies, business administration, or accountancy
• ICSA qualification (or currently pursuing the ICSA qualification)
• Good knowledge of Singapore Companies Act and ACRA requirements
• 3 years of corporate secretarial experience in a corporate secretarial, accounting, law firm or listed company
• Experience in using the software "Viewpoint" will be an advantage
• Experience in corporate secretarial work relating to offshore companies (for example, Cayman Isalnds and British Virgin Islands) will be an advantage

To apply, please submit your detailed CV stating current and expected remuneration, together with references.

Only shortlisted candidates will be contacted for an interview.

About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 100,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 1,500 of the brightest and most innovative people in tech located across more than 20 offices across the globe. Valued at US$5.6 billion and backed by world-leading investors including Sequoia, Lone Pine, Greenoaks, DST Global, Salesforce Ventures and Mastercard, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us.

About the team

The Legal, Risk & Compliance (LRC) team at Airwallex is a collaborative group of legal minds and risk management experts. We're passionate about safeguarding Airwallex's operations, fostering a culture of compliance and ethical conduct, and ensuring we navigate the global financial landscape with integrity. We provide expert guidance and support to all areas of the business, proactively identifying, mitigating, and managing legal and financial risks.

What you’ll do

Joining a high functioning Commercial Legal team, this position will oversee and manage all legal matters related to commercial transactions, contracts, regulatory compliance, and other legal issues affecting the APAC operations.

You will strategically partner with sales leadership, providing proactive and effective legal support to enable the region to achieve their ambitious business goals.

We have one role in Japan and one role in Malaysia/Singapore.

Responsibilities:

• Support the APAC Sales team and lead, manage, and close deals with our most strategic users.
• Play a pivotal role in building and scaling Airwallex's commercial legal infrastructure to maximize operational efficiencies and keep pace with Airwallex's fast growth. This work includes creating and improving contract templates, negotiation playbooks, more efficient processes, and internal trainings.
• Work closely with cross-functional partners on user deals, including sales, product legal, tax, operations, compliance, and risk.
• Provide practical legal guidance on how to navigate rules and regulations for new deals and customers in APAC
• Provide legal strategies to facilitate the rollout of our products to customers locally, regionally, and globally
• Support expansion and launches to customers in new markets
• Work with the compliance and risk teams globally to align on Airwallex's policies

Who you are

We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.

Minimum qualifications:

• A business pragmatist that focuses on "win-win" solutions and positive sum negotiations.
• A creative problem solver that loves to challenge assumptions, rethink norms, and chase down solutions to thorny problems.
• 5+ years of experience in commercial, financial service and corporate law preferably with a fast-growing tech startup or law firm
• LLB, LLM or Juris Doctor
• A keen interest in financial services regulation and the fintech industry
• In-depth knowledge of the legal and business environment in the APAC region
• Outstanding negotiation, communication, and leadership skills
• The ability to collaborate effectively with cross-functional teams
• Demonstrated capability in managing and leading legal teams
• Strong analytical and problem-solving abilities

• Able to commit 4 days work 1 day off, 3 days work 1 day off schedule.
• 12 hours permanent shift
• Location: islandwide
• Salary Package: $2,650 to $3,500 (Depends on experience)

Responsibilities:

• Incident Response, Manage Security & Safety Systems
• Prevent unauthorised entry into the premises
• Monitor CCTV
• Patrolling and clocking
• Access control duties

Requirements:

• Secondary education

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

About the role

The position is part of our SOC team, and is responsible for real time security event monitoring and security incident investigation.

Responsibilities:

• Continuously monitor security alerts queue and perform initial triage to identify any false positives and initiate escalations as necessary.
• Monitors health of security sensors and managed infrastructure, and provide necessary support, including onsite troubleshooting, root cause analysis, incident reports.
• Manage ticket queue and take ownership and responsibility of tickets assigned, within agreed SLA.
• Collects data, evidence, and context necessary for Level 2 escalation.
• Works closely with Level 2 & Level 3 team towards the continuous improvement of the service.
• Ensure that daily operations and tasks are properly completed or followed up.
• Escalate issues and liaise with subject matter experts as required to resolve issues.
• Support After-office hours activities and standby requirements as necessary.
• Prepare scheduled and ad-hoc report and documentation.

Candidate requirements:

• Diploma/Degree in Computer Science/Computer Engineering/Information Engineering/Cybersecurity or equivalent.
• At least 2 years hands-on experience with security solutions and tools such as Firewall, Proxy, EDR, PAM, IDS/IPS, SIEM, DLP, CASB etc.
• Basic understanding of common networking protocols and system infrastructure.
• Strong analytical, problem solving and interpersonal skills.
• Keen Interest in cyber security domain and developing skillsets in new technologies.
• Proficiency in one or more general-purpose programming languages (Perl, Python, PHP, Shell, .Net or Java etc) will be a plus.
• Ability to work independently, under the general guidance.
• Support after office hour and during weekend/public holiday.
• Working experience and knowledge on system infrastructure with interest of exploring security product also welcome to apply.
• Leadership roles are available for engineers with relevant experience in cybersecurity domain.

• Position: Security Officers
• Able to commit 4 days work 1 day off, 3 days work 1 day off schedule.
• 12 hours permanent shift
• Salary Package: $2,650 to $3,500 (Depends on experience)

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description:

* Incident Response, Manage Security & Safety Systems

* Prevent unauthorised entry into the premises

* Monitor CCTV

* Patrolling and clocking

* Access control duties

Requirements:

* Secondary education

• Position: Auxiliary Police Officers
• Able to work 12 hours shift
• Salary Package

i. $3,700 to $4,400 (armed)

ii. $2,700 to $3,300 (unarmed)

iii. Bonus of $35,000 paid in tranche

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description

* Provide Protection/Escorting VIP or Business partners

* Security Enforcement & Screening Duties

* Traffic, Crowd & Access Control

Requirements:

* 3 N Levels / 1 O Level / WPLN 5 x Level 5

• Position: Enforcement Officers
• Able to commit 12 hours duty (3 work 1 off , 4 work 1 off)
• Salary Package : $2,700 to $3,000 ( Bonus $3500)

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Scope:

* Patrolling and carry out enforcement duties such as illegal parking on public roads or public health

* Attend to public feedback

Requirements:

* Possess minimum class 2B licence

* Secondary education

• Support the planning, implementation and upgrade of the cybersecurity products and solutions.
• Train external and internal clients on how to use the company products and solutions.

Requirements:

• Diploma in IT/Cyber Security Engineering or equivalent
• At least 2 years of CyberArk experience in IT, IS or Cybersecurity industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

• Position:Security Officers
• Able to commit 4 days work 1 day off, 3 days work 1 day off schedule.
• 12 hours permanent shift
• Location: islandwide
• Salary Package: $2,650 to $3,500 (Depends on experience)

Job Description:

• Incident Response, Manage Security & Safety Systems
• Prevent unauthorised entry into the premises
• Monitor CCTV
• Patrolling and clocking
• Access control duties

Requirements:

• Secondary education

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

• Able to commit 4 days work 1 day off, 3 days work 1 day off schedule.
• 12 hours permanent shift
• Location: islandwide
• Salary Package: $2,650 to $3,500 (Depends on experience)

Responsibilities:

• Incident Response, Manage Security & Safety Systems
• Prevent unauthorised entry into the premises
• Monitor CCTV
• Patrolling and clocking
• Access control duties

Requirements:

• Secondary education

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• Shift pattern will be 4 working days with 2 days off / 5 days work with 1 day off
• 12 hours permanent shift
• Location: Islandwide
• Salary Package
  i. Gross salary: up to $2,850
  ii. Bonus of $2,500

Responsibilities:

• Screening of passengers at designated zones
• Manual bag checks
• Usage of security screening equipment for screening purposes
• X-ray screening of checked in luggages
• Any other security related roles at Airport

Requirements:

• 1 N Levels / 1 O Level / WPLN 3 x Level 4

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Legal Admin, Up $2.8K

Duration: 11 Months Contract

Work Location: Pasir Panjang

Working Hours: Mon - Thurs (8.30AM - 6.00PM), Fri (8.30AM - 5.30PM)

The candidate will be part of the Group Legal team and expected to:

• Manage and track records and databases.
• Provide PA and administrative support to Head of Department (HODs) and diary management.
• Handle administrative and financial matters e.g. verify invoices, raise payment requests etc,.

Requirements:

• General Diploma in any discipline preferred.
• Experience in secretarial / executive work or equivalent.
• Candidates with legal secretarial experience gained in a law firm will be favourably considered.
• Proficient with Microsoft Word, Excel, Outlook and Powerpoint.
• Strong interpersonal skills and ability to liaise with people from outside Division and Organisation.
• Meticulous, well-organised and resourceful.
• Able to work independently and as a team player.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1223746 Tan Eng Kah (Chen Yunjia)

· Experienced with handling HDB, private resale and BUC files.

· Able to undertake documentation support and prepare documents for all conveyancing matters independently.

· Good command of spoken and written English.

· Good work attitude with initiative, good interpersonal and communication skills.

· Able to work independently as well as in a team and under pressure in a fast-paced environment.

· Meticulous and well organized.

Your role is crucial in providing expert company secretarial support to clients. You will be responsible and be accountable to portfolio of clients allocated to you, ensuring compliance with regulatory requirements and provide high-quality service which aligned with standards set forth by the Singapore Companies Act 1967.

Key Responsibilities:

• Client Relationship Management

• Build and maintain strong relationships with clients as the primary point of contact.
• Understand clients' business needs and provide strategic advice on corporate governance matters.
• Ensuring timely responses to inquiries and resolving issues effectively to enhance client satisfaction.

• Company Secretarial Services:

• Assist Senior Executive and Manager in the full spectrum of company secretarial duties, including the preparation of board resolutions, minutes, and statutory documents.
• Ensure compliance with relevant laws, regulations, and best practices regarding corporate governance under Singapore Companies Act 1967 and other relevant guidelines.

• Statutory Compliance:

• Monitor and manage statutory deadlines for filing annual returns, financial statements, and other required documents.
• To ensure that information lodge with ACRA is correct and accurate.
• Stay updated on changes in regulatory requirements affecting clients and provide timely guidance.

• Board and Shareholder Meetings:

• Coordinate and organize board and shareholder meetings.
• Prepare meeting agendas, minutes, and resolutions in compliance with Company Act standards.

• Documentation and Record Keeping:

• Maintain accurate and up-to-date statutory records for clients.
• Organize and manage documentation related to clients' corporate affairs.

• Advisory Services:

• Provide professional advice on corporate governance, compliance, and regulatory matters to clients in accordance to Singapore Companies Act 1967.
• Stay informed about industry trends and share insights with clients.

• Client Onboarding and Due Diligence:

• Facilitate the onboarding process for new clients, ensuring all necessary documentation is collected.
• Conduct due diligence checks and verify the authenticity of client information.
• Preparation of necessary corporate documents (eg. 1st board resolution and Form 45 etc) and to ensure share certificate and Registrable Controller is prepared and filed within the deadline.

• Conflict Resolution:

• Address and resolve any conflicts or issues that may arise with clients.
• Escalate matters to reporting manager when necessary.

• Continuous Improvement:

• Contribute to the improvement of internal processes and client service delivery.
• Stay updated on professional development opportunities.

• Administration

• Administrative task as and when assigned.

Requirements:

• Diploma/ Degree in Business, Law, or related field.
• Min 1 year of experience in company secretarial roles in Singapore; fresh graduate is welcome to apply.
• Familiarity with ACRA filing requirements and procedures.
• Strong knowledge of Singapore company law and corporate governance principles.
• Attention to detail and accuracy in record-keeping.
• Effective communication and interpersonal skills.
• Proficient in Microsoft Office Suite.
• Familiarity with company secretarial software is an advantage.
• Ability to anticipate company secretarial needs and take proactive measures.
• Willingness to stay updated on changes in regulations and best practices.

About the role

The position is part of our Cyber Fusion Center’s managed support and operations team and is responsible for day-to-day support and operations of assigned cybersecurity solutions and platforms.

Responsibilities:

• Provide support for assigned security platforms, including onsite troubleshooting, root cause analysis, prepare and present incident reports.
• Provide security knowledge in security architecture recommendation and perform the necessary best configuration.
• Provide collaboration efforts in assisting the SOC teams in incident investigation.
• Manage ticket queue and take ownership and responsibility of tickets assigned, within agreed SLA.
• Perform change requests activities per change window allocated, including planning, review, tracking & verification and documentation.
• Ensure that daily operations and tasks are properly completed and followed up.
• Escalate issues and liaise with subject matter experts as required to resolve issues.
• Support after-office hours activities and standby requirements as necessary.
• Support shift rotation as necessary.
• Prepare activities report and work documentation.

Candidate requirements:

• Educational background in Information Systems, Cybersecurity or related disciplines.
• 2-5 years of hands-on engineering, support or operations experience in Infrastructure, Network or Security Tools
• Broad understanding of systems, network infrastructure; working experience with databases, LDAP and directory services, application servers, operating systems, and network infrastructure.
• Proficiency in one or more general-purpose programming languages (Perl, Python, PHP, Shell, PowerShell, Windows Scripting, Windows console programs, .Net, Yara, Regular expression) will be a plus.
• Certificates such as ITIL Foundations, Microsoft MCSA, CISA, CISSP will be a plus.
• Ability to work independently, under the general guidance.
• Support after office hour and during weekend/public holiday

• Position: Auxiliary Police Officers
• Able to work 12 hours shift
• Location: islandwide
• Salary Package
  i. $3,700 to $4,400 (armed)
  ii. $2,700 to $3,300 (unarmed)
  iii. Bonus of $35,000 paid in tranche

Job Description

• Provide Protection/Escorting VIP or Business partners
• Security Enforcement & Screening Duties
• Traffic, Crowd & Access Control

Requirements:

• 3 N Levels / 1 O Level / WPLN 5 x Level 5

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

• Position: Enforcement Officers
• Able to commit 12 hours duty (3 work 1 off , 4 work 1 off)
• Location: islandwide
• Salary Package : $2,700 to $3,000 ( Bonus $3500)

Job Scope:

• Patrolling and carry out enforcement duties such as illegal parking on public roads or public health
• Attend to public feedback

Requirements:

• Possess minimum class 2B licence
• Secondary education

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

The Global Response Operations organization within Global Operations responds to real-time crises, proactively identifies and evaluates emerging risks, conducts risk-related investigations, and assesses what we could be doing to best benefit our community. By understanding and consistently managing incidents and real-time crises to resolution, the organization drives continuous improvement with our partners across Meta.

The Business & Commerce Specialised Enforcement Ops (B-SEO) Team coordinates across different internal and external teams to help intelligently manage emerging risks and enforce against Meta's Policies. Our team focuses on managing highly sensitive and urgent problem areas and risks with calm and focus, identifying areas for improvement, optimizing processes, and most importantly, helping to prevent these risks in the future.

The B-SEO team is responsible for mitigating risks relating to issues involving enforcement of our Ad Policies. The team is at the forefront of managing crises, global elections, and other unknown or fringe issues that occur on our platforms. This is an exciting opportunity to help drive impact and strengthen user trust and business integrity on Facebook and Instagram.

We are currently hiring for an experienced Individual Contributor (IC) with a demonstrated ability to provide world class customer service while incident managing and actioning high-pressure/ high-risk escalations. Reporting to the Singapore regional manager, the successful candidate will have direct responsibility for resolving escalations, oftentimes with significant revenue risk and at times engaging directly with critical internal stakeholders, the advertiser and/or end user. Additional responsibility in providing root cause analysis and cross-company collaboration to strengthen the holistic support ecosystem.

Responsibilities

• Review, investigate and process reported escalations across the Meta product suite and respond to sensitive global partners inquiries (this includes incoming reports of alleged legal rights infringement, escalated user, press and partner inquiries, etc.)
• Proactively investigate, troubleshoot, and drive our most sensitive and complex escalations to resolution, and communicate to cross-functional partners involved throughout the whole process.
• Cooperate with a diverse group of cross-functional partners across the business, including those outside of your domain expertise, to coordinate the work and develop long-lasting relationships.
• Be an expert on interpreting and enforcing Meta’s policies and use sound judgment, specific knowledge, signals and insights to drive scalable solutions to support Meta and our users
• Communicate effectively with multiple stakeholders, including external clients, internal partners and the leadership group.
• Gather, analyze and utilize relevant data and escalation trends to develop improvements to the overall escalation process and provide recommendations for process, policy and product improvements.
• Review, investigate and coordinate the end-to-end resolution of executive-level incidents in adherence with the respective process and policy frameworks.
• Attend mandatory training and seek knowledge in areas of interest to the business.
• Adopt best practices in order to achieve individual and collective goals.

Minimum Qualifications

• 7+ years of experience working in large-scale operations, domains such as online operations, escalations, informational systems, compliance, risk management, policy, legal operations or management consulting.
• Demonstrated experience thinking strategically about complex issues leading to thoughtful recommendations, and making quality decisions when dealing with ambiguous situations.
• Demonstrated experience managing and delivering projects.
• Solid understanding of how the broader social media landscape operates in the industry.

Preferred Qualifications

• B.A. or B.S. degree in a related discipline such as Business, Legal, Public Policy, International Relations, or Computer Science.
• Experience working directly with global, cross-functional teams to solve issues and develop solutions.
• Experience influencing others leveraging data, analysis and vision.
• Familiarity with Meta's suite of products.
• Understanding of the power of social media for businesses and the issues that are inherent to it.
• Experience with analytical tools (i.e. Excel, SQL, Tableau).

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.