Job Summary
The Client Strategy & Engagement team was formed in Jan 2021 within Corporate and Investment Banking
The team covers 5 verticals:
· Client Strategy and Portfolio Management
· Sector Development
· Client Tiering and Value Proposition
· Client Content Platforms
· Client and Sales engagement and communications
· The Director / Associate Director will be involved in projects and initiatives within the Client Strategy and Portfolio Management vertical; and could also be involved in projects in other verticals based on business priorities.
Key Responsibilities
Strategy
Independently execute the team’s strategic priorities across the Bank. For example:
· Align CIB behind a single CIB client segmentation, tiering and value proposition
· Deliver Client Onboarding and Offboarding strategy with a profitability lens
· Drive tangible improvements to the execution and delivery of our proposition
· Own and drive a portfolio of strategic partnerships within Banking and Coverage
· Support Frontline teams to execute growth initiatives with key clients
Drive strategy definition and planning for Proposition initiatives. For example:
· Identify ways to efficiently allocate Bank resources across CIB client segments
· Identify improvements in the way we gather and use client insights
Support wider team on data analysis and presentations
· Produce materials suitable for CIB Management Team
Regulatory & Business Conduct
· Display exemplary conduct and live by the Group’s Values and Code of Conduct.
· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
· CIB Business Development
· CIB Product Partners
· Banking and Coverage Heads
· Group Strategy
· CIB COO team
Our Ideal Candidate
Desired Profile
· Ideally experience in a strategic commercial role within Wholesale Banking (i.e. Client Coverage, CIB Products) or strategy consulting (e.g. BCG, McKinsey, Bain, Oliver Wyman, In-House)
· Track-record of driving demonstrable commercial change within current/ previous role or team
· 6+ years of relevant work experience in an origination / sales, strategy or analytical role, preferably in financial services sector
Required Skillset (Must Have)
Strong problem-solving skills
· Ability to frame and assess ambiguous/complex problems (such as client sector definition and value proposition) in simple, understandable terms
· Ability to communicate complex ideas effectively, both verbally and in writing
Strong stakeholder engagement skills
· Ability to work independently and pro-actively to drive results across the Bank
· Ability to work effectively with people at all levels in an organisation (incl. Management)
· Ability to work collaboratively in a team environment
· Ability write concise, clear presentation slides and independently assess large datasets
Required Skillset (Nice to Have)
· Knowledge of CIB business verticals (Products, Clients Segments)
· Knowledge of CIB systems and operational processes
· Background / experience in large-scale project management (PMO)
Qualifications
· Degree holder preferred
· Strong written / verbal communication skills
Role Specific Technical Competencies
· Agile Working Methodology
· Detail oriented with good experience on coming up with user stories, confluence pages and documentation handling experience
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
· Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
· Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
· Flexible working options based around home and office locations, with flexible working patterns.
· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment Assessments
Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
