Total 58 it technician job vacancies in Business Management / Project / Planning category in D23 Hillview, Dairy Farm, Bukit Panjang, Choa Chu Kang

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

About NUS IT

NUS Information Technology is the cornerstone to providing reliable, high-performance and secure IT solutions and effective IT governance for the campus. Here at NUS IT, we aim to transform NUS into a borderless computing community providing knowledge at its fingertips by enhancing the use of effective applications and services for teaching and learning.

We drive a culture that is forward-looking. With a strong passion for IT, our people are always striving to improve, push boundaries and innovate with a "can-do" attitude. We embrace collaboration, open communication and knowledge sharing. If you see yourself thriving in a dynamic environment and breaking new grounds with innovative ideas, you will find yourself at home in NUS IT.

As part of our team, you can look forward an empowered work environment that allows you to take charge of your own career path. We provide competitive remuneration as well as flexible work arrangements to enable your growth and development. We pride ourselves on our diverse workforce and are committed to transforming NUS into a leading global University shaping the future.

https://nusit.nus.edu.sg/

Job Description

Shared Services serves as professional IT partners to the University's departments, providing reliable, high-quality, and responsive user-centric services. As part of a dynamic team, you will take on dual roles as an IT Business Partner and Associate Architect. Your responsibilities will include managing day-to-day operational and systems support for a cluster of research institutions and faculties. Additionally, you will be involved in architecting and administering security operation tools to enhance the security posture of systems campus-wide.

Duties and Responsibilities

The duties and responsibilities of the Associate Architect include:

• Perform routine administration tasks for systems and security tools, ensuring they meet business needs and that system improvements are successfully implemented.
• Implement remedial actions for system and IT component failures.
• Respond to service requests and business IT requirements for cluster groups, providing IT solutions across various technologies, including standalone physical servers with GPU, storage arrays, virtualization, distributed networks, firewalls, network-attached storage, web servers, application services, and database technologies.
• Engage in system capacity planning, fault management, performance and configuration management, software upgrades, and applying security patches.
• Plan and oversee the upgrade of infrastructure components and tools before they reach end-of-life (EOL) or end-of-support (EOS).
• Evaluate future technologies and assess the suitability of software and hardware upgrades and technology solutions.
• The duties and responsibilities of IT Business Partner include:
• Manage the duty roster of assigned staff supporting the IT needs of the department cluster.
• Ensure service requests are followed up by the appropriate service team.
• Engage, support and advise business users by proactively following up on issues, feedback and escalation to ensure timely resolution.
• Collaborate with Central IT team and SMEs to provide expert advice to business users on IT matters, including IT policies, Operations, compliances and other related topics
• Drive and oversee the resolution of operations and any critical incidents impacting IT service deliverables.
• Establish priorities for IT operation and support activities, initiatives, and incident resolution.
• Continuously review and streamline on processes to enhance productivity and improve business user’s experience.
• Monitor and track the achievements and key performance indicators (KPIs) of both the NUS team and vendors.
• Enforce processes and systems to ensure that all infrastructure systems, platforms, data, and databases comply with existing regulatory and organizational policies and compliance requirements.
• Provide input for IT operations and support strategy planning.
• Lead and oversee the team in audit response and closure of audit findings.
• Determine and implement corrective actions to address non-compliances with SLAs, KPIs, and audit findings.

Qualifications

1. A university degree in Computer Science, Information Systems, Computer Engineering, or a related discipline.
2. Over 8 years of hands-on experience in IT, specifically in systems administration, virtualization, network and firewall administration, web server technologies, systems security, operational and security tools management.
3. More than 3 years of experience in providing infrastructure solutions.
4. Strong knowledge and understanding of various operational and security frameworks and best practices, such as ITIL and ISO27001.
5. A fast learner and a team player with a passion for applying technology to solve business problems.
6. Strong analytical skills and attention to detail, with the ability to delve deeply into issues when required.
7. Demonstrated problem-solving abilities.
8. Excellent communication and interpersonal skills, with the ability to interact effectively with various levels of stakeholders.
9. Proficient technical knowledge and hands-on experience in at least one or more of the following technologies:

- Linux and/or Windows Servers Operating Systems administration.
- Microsoft Windows Clustering and Active Directory.
- Systems Security and Operational tools such as HCL BigFix, Trend Micro Vision One, and Splunk.
- VMware virtualization and public cloud platforms such as Azure and AWS.

Position Summary / Project Description

As an Institution Business Analyst, you will be called upon to support the institution in strategic planning, integration and enabling technology, and to support the institution’s daily operations. It also includes supporting the institution for their audits, governance and compliance initiatives.

IT workplan and budgeting:

• Collaborate with users, CIO and PMO to identify IT strategic needs for the Institution and translate those roadmaps and projects into the workplans.

• Conduct prioritization of workplans and adhoc projects.

• Engage users and delivery teams for workplan actualisation.

• Support CIO and IBA leads to review project budget, transfer pricing and procurement of systems and applications for institution.

Oversee project approval and delivery:

• Engage stakeholders and users to understand business initiatives, requirements and workflow, in order to provide high level pre-project assessment and feasibility studies.

• Collaborate with delivery teams to evaluate potential solutions needed to address operation needs while ensure alignment to the overall SingHealth digital strategy.

• Engage stakeholders and users for Institution IT governance approvals, solution review and delivery.

• Review risks to ensure that projects are completed on time, within budget and meeting requirements.

• Collaborate with delivery teams to coordinate end-user training, testing, implementation and support.

• Provide timely and accurate project progress information and highlight risks if any.

Hospital operations:

• Participate in Cluster and Institution IT governance, workgroups, hospital operations and project steering committees.

• Participate in Cluster and Institution audits, exercises and setups (e.g. ESS, BCP, Cybersecurity, DR exercise, mass casualty, pandemic, emergency planning).

• Evaluate and update Cluster and Institution documents (e.g. DAQ, ERM).

• Ensure compliance to MOH HIM chapters, and healthcare and institution’s policies and standards.

• Work closely with audit/exercise owners to address findings and response to audit/exercise observations.

Requirements / Qualifications:

• Possess a degree in Computer Science, Computer Engineering, Information Technology or any other relevant discipline.

• At least 10 years of relevant working experience as an IT Project Manager and vendor management.

• Excellent analytical and problem-solving skills with interpersonal skills

• Team player with ability to work independently, possess good customer service skills and able to work with cross functional teams.

• Good written, communication and presentation skills

• CITPM / PMP certification will be an added advantage.

• Experience in healthcare industry is an added advantage.

As an Institution Business Analyst, you will be called upon to support the institution in strategic planning, integration and enabling technology, and to support the institution’s daily operations. It also includes supporting the institution for their audits, governance and compliance initiatives.

IT workplan and budgeting:

• Collaborate with users, CIO and PMO to identify IT strategic needs for the Institution and translate those roadmaps and projects into the workplans.

• Conduct prioritization of workplans and adhoc projects.

• Engage users and delivery teams for workplan actualisation.

• Support CIO and IBA leads to review project budget, transfer pricing and procurement of systems and applications for institution.

Oversee project approval and delivery:

• Engage stakeholders and users to understand business initiatives, requirements and workflow, in order to provide high level pre-project assessment and feasibility studies.

• Collaborate with delivery teams to evaluate potential solutions needed to address operation needs while ensure alignment to the overall SingHealth digital strategy.

• Engage stakeholders and users for Institution IT governance approvals, solution review and delivery.

• Review risks to ensure that projects are completed on time, within budget and meeting requirements.

• Collaborate with delivery teams to coordinate end-user training, testing, implementation and support.

• Provide timely and accurate project progress information and highlight risks if any.

Hospital operations:

• Participate in Cluster and Institution IT governance, workgroups, hospital operations and project steering committees.

• Participate in Cluster and Institution audits, exercises and setups (e.g. ESS, BCP, Cybersecurity, DR exercise, mass casualty, pandemic, emergency planning).

• Evaluate and update Cluster and Institution documents (e.g. DAQ, ERM).

• Ensure compliance to MOH HIM chapters, and healthcare and institution’s policies and standards.

• Work closely with audit/exercise owners to address findings and response to audit/exercise observations.

Requirements / Qualifications:

• Possess a degree in Computer Science, Computer Engineering, Information Technology or any other relevant discipline.

• At least 10 years of relevant working experience as an IT Project Manager and vendor management.

• Excellent analytical and problem-solving skills with interpersonal skills

• Team player with ability to work independently, possess good customer service skills and able to work with cross functional teams.

• Good written, communication and presentation skills

• CITPM / PMP certification will be an added advantage.

• Experience in healthcare industry is an added advantage.

Position Summary / Project Description:

The Project Manager will develop and implement Healthcare Business application solutions, execute the project plan and ensure smooth roll-out of systems within time and budget constraints, and to achieve user satisfaction.
He/She will also maintain good stakeholder relationships including users and vendor project members and support professional delivery of projects and high quality IT services by providing good technical support to stakeholders and users. He/She will also be required to assist executing policies and plans to ensure compliance to the Healthcare and Technology standards

Roles and Responsibilties:

1. Support the implementation of one or more Healthcare Application projects

2. Develop good project management skills to achieve project objectives

3. Develop sound understanding of business requirements and how effective information makes a difference in analysis and decision making

4. Identify data and business gap within organization’s information systems and perform analysis from the systems

5. Prepare Users Requirement and Technical specifications/documentations

6. Provide sound advice to users on the usage of healthcare domain business systems

7. Participate in evaluation of vendor or package/product/data solution and recommend effective and cost-saving solutions

8. Assist to review and evaluate on vendors’ design and solutions

9. Support positive project vendor relationships and resolve technical issues

10. Help to conduct investigations of complaints and provide resolution actions

11. Keep up-to-date and track technology in the area of expertise and provide/review recommendations

12. Supervise junior project team members

13. Provide project progress reports on work tasks assigned

14. Perform testing where required and perform data / requirement resolution and patching

15. Review and rationalize requirements (e.g. to avoid duplicate solutions for the requirements, or standardize it among the different institutions)

16. Review and monitor daily jobs to ensure timely delivery of data

Qualifications/ Experience:

1) Degree in Computer Science or equivalent

2) 3-5 years of relevant IT project experiences with implementation involvement in at least 1-2 project cycles

3) At least 2 year of project management experience with hands-on experience in project implementation and vendor management in medium-scale to large-scale projects

4) At least 1 year experience in healthcare industry, preferably with broad understanding of healthcare business processes like patient administration, patient accounting, and bed management processes

5) Seasoned experience in gathering and documenting business requirements from end-users

6) Solid understanding and hands on experience in all phases of project system development lifecycle

7) Strong communication skills and end-user focused

8) Effective written and verbal communication skill

9) Coach and team player to ensure team meets delivery targets

Requirements

1) Knowledge on SAP ISH (Industry Solution for Hospitals) or SAP FI/MM/HR (Financial / Material Management / Human Resource)

2) SAP IMG System configuration and customization

3) Programming skills in SAP ABAP/4 programming, ABAP Query, ALV reporting, SAPScripts and SmartForms, preferred

4) Knowledge on Web development and design, .NET and JavaScript

5) Knowledge on HL7 standards, Biztalk, Webservices is preferred.

Job Description:-

1. Lead Generation and Prospecting:

• Identify new business opportunities through networking, cold calling, and market research.

• Develop and maintain a pipeline of qualified leads.

• Actively seek out potential clients and decision-makers in target industries.

2. Client Relationship Management:

• Build strong, long-term relationships with potential and existing clients.

• Understand client needs and tailor solutions to meet their business challenges.

• Provide excellent customer service, ensuring client satisfaction and retention.

3. Sales Strategy and Execution:

• Develop and implement effective sales strategies to meet or exceed sales targets.

• Collaborate with marketing teams to align on campaigns and sales initiatives.

• Deliver presentations and product demonstrations to clients, showcasing value propositions.

• Negotiate contracts and pricing agreements with clients.

4. Market Research and Analysis:

• Conduct thorough market analysis to understand industry trends, customer needs, and competitor activities.

• Identify potential new markets and partnerships that align with company goals.

5. Reporting and Forecasting:

• Prepare regular sales reports and forecasts, providing insights on progress towards targets.

• Monitor and report on key sales metrics, including revenue growth and client acquisition.

• Track sales activities, client interactions, and deal status using CRM systems

6. Cross-Functional Collaboration:

• Work closely with product development, marketing, and operations teams to ensure seamless execution of sales strategies.

• Provide feedback from clients to internal teams to support product development and improvement.

7. Post-Sales Support:

• Ensure a smooth handover to the account management team after deals are closed.

• Follow up with clients to ensure satisfaction and identify opportunities for upselling or cross-selling.

Mission:

In this role as an IT Business Analyst, you will work closely with different teams and stakeholders throughout the project lifecycle, ensuring that solutions meet user needs. Your responsibilities include gathering and analyzing requirements, managing project tasks, and supporting the development process, from estimating timelines to overseeing user acceptance testing. A key part of your work will involve analyzing and designing data from various sources, using data warehouses to create effective solutions. You'll contribute innovative ideas, foster teamwork, and help create a culture of collaboration and excellence within the team.

Main responsibilities :

· Liaise with project stakeholders (onshore IT teams and business users) in defining detailed functional specifications and clarifications.

. Proactively communicate and collaborate with stakeholders to analyze information needs and functional requirements and deliver the following artefacts as needed: detailed functional specifications, use cases, test strategy and test cases.

· Analyze and transform business requirements into solutions with the help of Development teams.

· Prepare, maintain and communicate functional documentation.

· Plan, prepare and execute the qualification strategy and tests of the target solutions.

· Perform System Integration Testing (SIT) before allowing transition to the User Acceptance Testing (UAT) phase.

· Identify test data required to complete the test activities.

· Steering of the User Acceptance Tests (UAT) and reporting status to project stakeholders.

· Report and escalate key risks and issues related to project execution to the project manager.

· Deliver thoroughly tested products on time, up to production deployment.

· Support the project planning, schedules and milestones in coordination with project teams.

· L3 support, troubleshooting of production incidents.

· Work with large data volumes, analysis and troubleshoot of data anomalies/inconsistencies.

· Legal and Regulatory Responsibilities

-- Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer

-- Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. Complete all mandatory training as required to attain and maintain competence

Mandatory Requirements :

. Minimum of 4+ years of relevant experience as an IT Business Analyst supporting the development of enterprise-wide complex information systems within major organizations, ideally in a banking environment.

. Hands-on experience of coordination between the business and IT teams (various locations) and as primary functional support for development teams.

. Strong ability to interpret business needs and translate them into requirements.

. Knowledge in software development life cycle and software testing life cycle.

. Experience in writing test documents and performing functional tests.

. Risk awareness, ability to evaluate and predict risks and drawback of target solution.

. Identify and determine enhancements to improve business processes and to mitigate/reduce risks.

. Proficiency in SQL database queries (complex queries).

. Ability to prepare dataset for analysis and validation purposes.

. Strong experience in working with Microsoft Office tools, JIRA.

Good to Have :

. Knowledge of performance testing and associated tools

. UI/UX experience is a great plus.

. Banking sector domain knowledge: payments, accounting, SWIFT, global markets, accounting, etc.

Mission

As an experienced IT Project Management Officer, you will oversee PMO activities for IT Production Services, supporting senior management with daily operations, tracking projects, and providing reports. You'll collaborate closely with senior managers and stakeholders, both locally and globally, ensuring smooth coordination. The role requires independence and strong communication to maintain effective relationships across teams and partners.

Main responsibilities

Reporting and Quality Assurance

• Propose and produce monthly dashboards for department activities and projects (Risk, Quality KPI, Alert, Planning, Budget)
• Build and implement a quality assurance framework to support ISAP transversal projects.
• Setup an adhoc governance for each and every topic/project to ensure a good coordination and follow-up with the main stakeholders
• Continuously evaluating projects to ensure they are meeting the bank standards, adhering to budgets, and meeting deadlines

Governance

• Provide support to the management during governance meeting
• Backup Head of Department on Business Continuity Plan exercices (BCP), crisis management, permanent control governance, administrative activities etc.

Coordination with other groups

• Collaborating with other department Heads to define, prioritize the projects
• Provide support on HR matters, ensuring hiring and onboarding are carried out smoothly
• Coordinate with Admin department for booking travel, supplies and office materials

Change, collaboration and process

• Take the lead to ensure the department alignment with CACIB / ISAP compliance, security rules and controls
• Collaborating with other department leaders to define, prioritize, and develop projects
• Facilitate project managers group sharing best practices and lessons learned across the department
• Initiate processes for transverse activities such as new joiner onboarding, compliance monitoring, etc.

Qualifications and Profile

Functional

· Working in Banking environment and / or international organization will be an advantage

· Good understanding of an IT organisation and ecosystem

· Experienced in PMO activities or in a project management role (minimum of 5 years)

Technical

· Highly proficient with MS Powerpoint , MS Excel (pivot table), MS Project

· Capablility to producie high quality PowerPoints Dcouments in terms of design and content

· Advanced Excel (VBA) and Power Point proficiency. 3+ years of practical experience of using Excel for building and maintaining data models

· Excellent English oral and written communication skills with the ability to interface with various levels of stakeholders

Other professional skills and mindset

· Bright, outgoing personality with a positive outlook and strong team-working

· Strong leadership skills

· Be creative and proactive is a plus

· Strong attention to details and technicalities.Highly analytical mind and energetic character

· Outstanding presentation and communication skills

· Ability to easily communicate with multi-cultural team members

· Strong organizational skills, with · Strong ability to analyze and summarize

· Self-sufficient and pro-active in sourcing information and possess Strong sense of confidentiality

· Certification on Project Management (Prince 2 or PMP) or knowledge in Agile methodolgy would be a plus.

IT PROJECT MANGER

Responsibilities:
1. Project Management:
- Oversee the full cycle management of the company’s APP projects, including requirements analysis, planning, resource allocation, progress tracking, and risk management.
- Develop and implement project plans to ensure projects are completed on time, within scope, and within budget.
- Collaborate closely with relevant departments and teams, coordinate resources, and resolve project issues.

2. Team Management:
- Lead and manage the IT team, ensuring team members have clear goals and work efficiently.
- Provide technical guidance and support to enhance the overall technical level of the team.
- Conduct performance evaluations and foster the professional development of team members.

3. Communication and Coordination:
- Serve as the primary contact for the project, maintaining effective communication with clients, suppliers, and internal teams.
- Regularly report project progress to ensure all parties are informed of the project status and key milestones.

4. Quality Control:
- Ensure technical solutions meet company quality standards and business requirements.
- Implement quality assurance and quality control measures, continuously improving project management processes.

Requirements:
1. Education: Bachelor’s degree or above in Computer Science, Information Technology, Software Engineering, or a related field.
2. Experience: At least 5 years of IT project management experience, with a preference for experience in APP development project management.
3. Skills:
- Familiar with project management tools and methodologies such as Scrum, Agile, Waterfall, etc.
- Excellent leadership, communication, and problem-solving skills.
- Knowledgeable about the software development lifecycle and related technologies such as frontend development, backend development, and database management.
4. Certifications: PMP or PRINCE2 certification is preferred.

Regret to inform that only shortlisted candidates will be notified.

www.dadaconsultants.com

EA Registration Number: R1878287

Business Registration Number: 201735941W.

Licence Number: 18S9037

Job Summary:
We are seeking a dynamic and experienced Project Manager to oversee the successful planning, execution, and delivery of IT infrastructure projects. The Project Manager will be responsible for coordinating internal teams, managing client relationships, and ensuring projects are completed on time, within scope, and within budget. The ideal candidate will have strong leadership, organizational, and communication skills, with a proven track record of managing IT projects.

Key Responsibilities:

• Lead the planning and implementation of IT infrastructure projects, including network, systems, storage, and security initiatives.
• Define project scope, objectives, and deliverables in collaboration with senior management and stakeholders.
• Create detailed project plans, including timelines, resource allocation, risk management, and budgets.
• Manage project teams, assigning tasks, setting priorities, and tracking progress to ensure timely delivery.
• Act as the main point of contact for clients, providing regular updates, managing expectations, and resolving issues promptly.
• Oversee the implementation of systems, networks, and other IT solutions, ensuring that all technical requirements are met.
• Coordinate with vendors, contractors, and external partners to procure resources and services as needed.
• Manage project risks, anticipating potential challenges, and developing mitigation strategies.
• Ensure that all project documentation, including status reports, meeting minutes, and project deliverables, are up-to-date and accurate.
• Monitor and report on project progress to senior management, identifying any risks or issues that could affect project outcomes.
• Facilitate post-project evaluations and ensure proper project closure, including documentation of lessons learned.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Proven experience as a Project Manager in IT infrastructure or similar industries.
• PMP, PRINCE2, or equivalent project management certification preferred.
• Strong knowledge of IT systems, networks, storage, and security solutions.
• Excellent leadership, organizational, and time-management skills.
• Ability to work under pressure and manage multiple projects simultaneously.
• Proficiency in project management software tools such as Microsoft Project, JIRA, or Trello.
• Strong problem-solving and decision-making skills.
• Excellent written and verbal communication skills.
• Experience working with cross-functional teams and managing client relationships.

Preferred Skills:

• Familiarity with cloud platforms such as AWS and Azure.
• Knowledge of Agile and Scrum methodologies.
• Experience in managing IT projects within the financial or government sectors.

The Sr Project Manager will oversee all aspects of client implementations as a member of the Napier Implementation Team. The primary focus will be managing the implementation objectives of customers. In addition, he/she will support the organization’s growth by applying a clearly defined project management approach for both new and existing client implementations.

The person will likely come from a technical background with demonstrated experience of delivering healthcare IT projects in an onsite – offshore model. The role demands a pragmatic, hands-on approach to delivery and working closely with our Sales and Engineering teams. The candidate must be motivated by the challenge of building a culture of continuous improvement and celebrated success.

DESIRED SKILLS & EXPERIENCE:

• Bachelor’s Degree (or equivalent experience) is required.

• 10+ years of work experience primarily in a software implementation role managing people, processes and project delivery.

• 3-5 years of implementation lead and project management experience.

• Demonstrate a strong application of project management methodology in delivering projects, especially in the healthcare provider space.

• Must have a working knowledge of MS Word, MS Excel, MS Project, MS Outlook.

• Ability to multi-task, manage multiple priorities, and prioritize appropriately to meet project deadlines.

• Self-motivated, pro-active and effective in a fast-paced, entrepreneurial environment.

• Adept at leveraging the value of an onsite / off-shore model.

• Ability to travel to other regional and international sites.

• Experience implementing healthcare IT solutions (onsite/ offshore model) for ASEAN providers would be an added advantage.

• Certification in Project Management (PMP, PRINCE2, CAPM) is highly desired.

• Excellent verbal and written communication, time management, presentation and interpersonal skills.

Position Summary / Project Description

As an Institution Business Analyst, you will be called upon to support the institution in strategic planning, integration and enabling technology, and to support the institution’s daily operations. It also includes supporting the institution for their audits, governance and compliance initiatives.

IT workplan and budgeting:

• Collaborate with users, CIO and PMO to identify IT strategic needs for the Institution and translate those roadmaps and projects into the workplans.

• Conduct prioritization of workplans and adhoc projects.

• Engage users and delivery teams for workplan actualisation.

• Support CIO and IBA leads to review project budget, transfer pricing and procurement of systems and applications for institution.

Oversee project approval and delivery:

• Engage stakeholders and users to understand business initiatives, requirements and workflow, in order to provide high level pre-project assessment and feasibility studies.

• Collaborate with delivery teams to evaluate potential solutions needed to address operation needs while ensure alignment to the overall SingHealth digital strategy.

• Engage stakeholders and users for Institution IT governance approvals, solution review and delivery.

• Review risks to ensure that projects are completed on time, within budget and meeting requirements.

• Collaborate with delivery teams to coordinate end-user training, testing, implementation and support.

• Provide timely and accurate project progress information and highlight risks if any.

Hospital operations:

• Participate in Cluster and Institution IT governance, workgroups, hospital operations and project steering committees.

• Participate in Cluster and Institution audits, exercises and setups (e.g. ESS, BCP, Cybersecurity, DR exercise, mass casualty, pandemic, emergency planning).

• Evaluate and update Cluster and Institution documents (e.g. DAQ, ERM).

• Ensure compliance to MOH HIM chapters, and healthcare and institution’s policies and standards.

• Work closely with audit/exercise owners to address findings and response to audit/exercise observations.

Requirements / Qualifications:

• Possess a degree in Computer Science, Computer Engineering, Information Technology or any other relevant discipline.

• At least 10 years of relevant working experience as an IT Project Manager and vendor management.

• Excellent analytical and problem-solving skills with interpersonal skills

• Team player with ability to work independently, possess good customer service skills and able to work with cross functional teams.

• Good written, communication and presentation skills

• CITPM / PMP certification will be an added advantage.

• Experience in healthcare industry is an added advantage.

Key responsibilities

• You’ll will be accountable for driving the entire lifecycle of feature development and delivery.
• Lead as a feature owner, taking charge of feature requirement analysis, estimation for the topic, stakeholder engagement, requirement baseline establishment, and collaboration with technical leads and product owners.
• Provide detailed estimates for work packages in the WBS to facilitate project planning and execution
• Drive the creation of user stories, setting up acceptance criteria’s with Feature files and ensure thorough grooming of requirements for developers.
• Validation of development results, performing end-to-end testing of complete feature with product owner agreement for test cases as well as in validating the results.
• Oversee the feature handover for UAT testing with all evidences of end-to-end testing and including support until delivery to Production.
• Provide ongoing maintenance and support for the existing cash management & reporting applications, ensuring its stability and performance.
• Collaborate with cross-functional teams to ensure the successful delivery of projects and initiatives.
• Apply Agile and Scrum methodologies to drive project success.

Qualifications and Profile

• 10+ years of experience as a Business Analyst, in cash management and reporting domains, with expertise in financial messing standards such as MT940, MT950, CAMT053, MT942, CAMT052, MT910/100, CAMT054, PAIN & PACS.
• Strong expertise in cash management and payment processing, particularly aligned with CBPR+ and SEPA rulebooks.
• Proficiency in SEPA, cross-border and Asia payments types including credit transfer, direct debits and real-time payments.
• Extensive experience with payments processing engines, covering end-to-end processing for high-value payments (HVPS), low-value payments (LVPS) and real-time gross settlement (RTGS) systems
• In-depth knowledge of various banking channels, including accounting processes, reconciliation, settlements and reporting mechanism in global cash management
• Proficient in gathering requirements, possessing excellent documentation skills, and demonstrating effective communication abilities to ensure clear understanding and alignment among stakeholders
• Solid knowledge in creating feature files, ensuring thorough documentation and clarity in specification of development teams.
• Strong understanding of application architecture flow, enabling the ability to grasp the global picture and conduct effective requirements analysis
• Proven experience in leading the design and implementation of complex features and applications.
• Proficiency in Agile and Scrum working methodologies.
• Excellent problem-solving, communication and teamwork skills with an attention to detail and a proactive mindset
• Effective communication and teamwork skills.
• Financial industry expertise is essential.

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

Main responsibilities

• Be responsible for managing the software quality assurance functions across the internal project engineering team as well as manage QA team, while ensuring the delivery of high-quality products
• Collaborate with team of software quality assurance and automation engineers through an Agile software development lifecycle across various software teams, platforms and products
• Review test strategies, encourage the development of new test strategies, and maintain a continuous improvement environment to improve quality and efficiency
• Relevant experience in leading and coordination of testing activities such as System Testing, System Integration, End to End, Regression and User Acceptance Testing
• Maintain strong communication across departments and divisions to develop needs analysis, requirements, and operational planning
• Demonstrated experience in working with suppliers/vendors, technical team, business and operational teams in supporting and delivering program testing outcomes
• Work with multiple teams (external parties) to align test schedules, test environments, test data and govern across all the phases of testing
• Review test plans, test results, risk analysis and release documentation
• Identify & resolve constraints, dependencies and issues and manage project risks, supporting different teams, chairing & documenting meetings.
• Preparing various documents like UAT, End to End Test scenarios and Test Cases.
• Experience in Agile world is a plus
• Handle the cash management system’s and payment system’s various test phases: regression tests, integration tests, functional tests, E2E tests and test automation
• Good Knowledge and working experience of Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC) and Defect Life Cycle.
• Maintain up to date test libraries (test scenarios, test cases)
• Working with SIT & UAT Testing Team, reviewing, testing scenarios, test cases and helping developers and testers in clearing their doubts about the requirements etc.
• Recording defects, utilizing defect tracking tool with priority and severity and alert the management
• Prepare regular reports on test results
• Lead Defect Management related actives
• Knowledge on testing tools XRAY/JIRA

Qualifications and Profile

• The position requires a minimum of 10 years of total experience and 5 - 7 years of relevant Test Lead experience with Payment systems and Cash management applications

Functional

• Good knowledge in Payment area like interaction with Clearing, payment file format ISO20022, SEPA and SWIFT. Hands-on experience with such data mapping and testing
• Hands on experience on payment systems and exposure to Payments Hub, Clearing and Settlement, Automated clearing house programs and channels
• Extensive knowledge on various kinds of payment products such as TT, RTGS, LVP, Payroll, Cheque, DD, Cashier Order, Mass & Bulk payments
• Proficient in User Acceptance Testing (UAT), E2E ,Functional & System Integration testing of banking and financial applications
• Experience in following areas is a plus: Retail Banking, Wholesale & Corporate Banking, Corporate commercial Payments, International & Domestic Payments, Payment Hub/Factory, Correspondent Banking, ACH, Real Time Payments, Cash & Liquidity Management, Compliance/AML, FX, Messaging (Swift and ISO)
• Functional testing experience in GPP-SP (Global PayPlus – Service Platform) is mandatory

Other Professional Skills and Mindset

• Work on complex systems and a challenging international work environment
• Knowledge of all phases of IT system development and implementation life cycle and IT Testing life cycle
• Highly analytic and detail oriented in approach with excellent communication and presentation skills, with experience converting highly complex information into clear, concise documentation.
• Strong analytic skills
• Capable to effectively interact with multiple stakeholders (including technical teams)
• Strives to deliver the solution in the most effective and timely manner
• Team spirit - Like explain and share knowledge
• Hands on and versatile
• As part of an integrated organization across 3 main sites (Paris, SQY, Singapore), be able to forge close relationships with program director, others team leads, architecture functions and quality assurance teams. It could be a limited travel aspect for this role.

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

We are looking for an experienced IT Project Manager who will be responsible for managing and delivering IT projects for our client's key accounts. The ideal candidate will possess strong leadership abilities, excellent communication skills, and a proven track record of successfully managing complex IT projects from initiation to completion. The IT Project Manager will work closely with clients, internal teams, and external vendors to ensure projects are delivered on time, within scope, and within budget.

Job Description:

• Serve as the primary point of contact for key account clients, understanding their IT needs and requirements.
• Develop and maintain strong relationships with key stakeholders, including clients, internal teams, and external vendors.
• Lead project planning, including defining project scope, goals, and deliverables in collaboration with clients and internal teams.
• Create detailed project plans, schedules, and budgets, and track progress against established milestones.
• Coordinate resources, both internal and external, to ensure timely project delivery.
• Manage project risks and issues, and implement mitigation strategies as needed.
• Monitor project performance and provide regular updates to clients and internal stakeholders.
• Facilitate effective communication and collaboration among project team members.
• Ensure adherence to project management best practices, processes, and methodologies.
• Drive continuous improvement by identifying opportunities to streamline processes and enhance project delivery efficiency.
• Identifies and mitigates technical risks, ensuring the technical integrity of the project.
• Acts as a bridge between technical and non-technical stakeholders, translating technical concepts into understandable terms.
• Ensures the technical quality of deliverables, including adherence to technical standards and best practices.

Job Requirements:-

• Proven experience (5-8 years) in IT project management, preferably within a client-facing role.
• Strong understanding of project management methodologies, tools, and techniques.
• Excellent leadership, communication, and interpersonal skills.
• Ability to effectively manage multiple projects simultaneously in a fast-paced environment.
• Experience working with cross-functional teams and external stakeholders.
• Strong problem-solving and decision-making abilities.
• Knowledge of IT infrastructure, systems, and software development lifecycle is desirable.
• Ability to solve complex technical problems.
• Ability to travel occasionally for client meetings and project-related activities.
• At least a bachelor’s degree in computer science, Information Technology, or related field.
• Minimum 5-8 years of proven experience in IT project management, preferably within a client-facing role.
• PMP, PRINCE2, or other project management certifications are a plus.

Job Duties:

· Understanding the BRD and conducting requirement gathering by various means like brainstorming, workshops, Questionnaire and working with different stakeholders of the cash management team like Product Managers (Global as well as In Country), Client Services, Implementation, Operations and Finance.

· Mapping the identified functional requirements to Global Payment System (GPS) / Transaction Processing Hub(TPH) payment products and defining a solution with the help of it to full fill the payment processing.

· Do Fit-Gap Analysis of the Business Requirements and design solutions in GPS/TPH to minimize the Gaps and use the product capabilities to address the business requirements.

· Provide Defect Triage analysis of the issue raised by Quality Assurance team.

· Identifying the scope of the requirements, validating the requirements.

· Working with Lead Business Analyst & Technology partner i.e., Solution Architects to agree on the solution.

· Working as a liaison between Business users, operations and Developers.

· Preparing various documents like BRD, FSD and reviewing SIT Test scenarios and Test Cases.

· Working with different stakeholders for product collateral and training needs.

· Overall responsible for ensuring User acceptance testing for all the streams.

· Working with Integration partners and other vendors within bank.

· Identify & resolve issues and manage project risks, supporting different teams, chairing & documenting meetings.

· Working with SIT & UAT Testing Team, reviewing, testing scenarios, test cases and helping developers and testers in clearing their doubts about the requirements etc.

· Supporting the business users for User Acceptance Testing for new payment products and cash management reporting soultions.

· Supporting Operations team / Business Users team to complete the testing.

· Lead Defect Management related actives.

Job Requirements:

· The position requires a minimum of 9 years relevant business analyst experience with banking IT systems (Payment systems and Core Banking applications) and experience of at least one full cycle implementation of GPP/ GPS/TPH payment platforms for any country or region, preferably in Asia.

Functional Skills

· Good functional knowledge on GPP-SP/GPS/TPH payment platform for domestic and Cross-border Payments as administrator with strong capability to provide in house solutions via business Configuration.

· Knowledge of below interfaces of payment processing software :

o Compliance

o LV payments

o Accounting

o Correspondence Banking

o Fund Check

o FX

· Hands on experience on payment systems and exposure to Payments Hub, Clearing and Settlement, Automated clearing house programs and channels.

· Extensive knowledge on various kinds of payment products such as TT, RTGS, LVP(NEFT), Immediate Payments (IMPS), UPI.2.0, BillDesk, Payroll, Cheque, DD, Cashier Order, Mass & Bulk payments

· Expertise in SWIFT interfacing

· Proficient in User Acceptance Testing (UAT), Functional & System Integration testing of banking and financial applications

Other Professional Skills and Mindset

· Work on complex systems and a challenging international work environment

· Knowledge of all phases of IT system development and implementation life cycle

· Highly analytic and detail oriented in approach with Excellent communication and presentation skills, with experience converting highly complex information into clear, concise documentation.

· Strong analytic skills

· Capable to effectively interact with technical team

· Strives to deliver the solution in the most effective and timely manner

· Minimum degree in accounting, finance or IT.

· Excellent knowledge of corporate & investment banking and different financial products including but not limited to Retail Banking, Wholesale & Corporate Banking, Corporate commercial Payments, International & Domestic Payments, Payment Hub/Factory, ACH, Real Time Payments, Cash & Liquidity Management, Compliance/AML, FX, Messaging (Swift and ISO)

· Experience in all phases of the IT system development life cycle like design, implementation, testing, deployment and support.

· Good exposure to software engineering best practices

· Experience working in agile development methodology.

· Hands-on experience with BDD framework and UML (for use case / business case definitions).

· Exposure to test automation frameworks and methodologies to work with Automation testers

· Comfortable working with SQL database queries.

· Experience with Microsoft Office tools.

Advantages / Good to have:

· Any certification for Business Analysts e.g. ECBA, CBAP, PBA etc.

· Any experience in a functional lead role

Interested applicants please send your resume in MS Words format and attn it with subject Tan Joanna (R1104661)

Short listed candidates will be notified.

www.ambition.com.sg
EA Registration Number: R1104661
Data provided is for recruitment purposes only
Business Registration Number: 200611680D. Licence Number: 10C5117

Main responsibilities

• Liaise and collaborate with stakeholders (IT teams and business users) to analyze information needs and functional requirements and deliver the following artifacts: detailed functional specifications, use cases, test strategy and test cases (including entry and exit criteria)
• Prepare, maintain and communicate the above mentioned functional documentation
• Analyze and transform business requirements into solutions with the help of Development teams.
• Plan, prepare and execute the testing strategy and tests (SIT) of the overall developed solutions
• Deliver fully tested products on-time, up to production deployment.
• Follow up and support User Acceptance Tests (UAT)
• Support the project planning, schedules and milestones in coordination with project teams
• Report status to project stakeholders
• Report and escalate key risks, and issues
• Prepare and maintain the application user guide
• Provide L2/L3 support on production incidents

Qualifications and Profile

This position requires relevant experiences as an IT Business Analyst supporting the development of enterprise wide complex information systems within major organizations, ideally in a banking environment. The level of detail of the knowledge will be assessed considering the seniority of the candidate.

Mandatory

• Hands-on experience of coordination between the IT business lines and IT team (various locations) and as primary functional support for development teams
• Knowledge in project cycle methodologies and management
• Knowledge in software development life cycle and software testing life cycle
• Good experience in managing small to medium-sized projects (iterative or agile).
• Strong ability to interpret business needs and translate them into requirements
• Experience in writing test documents and performing functional tests
• Ability to anticipate risks
• Identify and determine enhancements to improve business processes and to mitigate/reduce risks
• Strong experience in working with Microsoft Office tools (including MS Project).
• Proficient in SQL database queries
• Ability to prepare dataset for analysis and validation purposes

Nice to Have

• Knowledge of performance testing and associated tools

Other Professional Skills and Mind-set

• Strong analytical and problem solving skills
• Proactive style of working
• Strong communication (written, and verbal) and organizational skills
• Ability to multi-task and work independently with minimal supervision
• Team player mindset
• Understanding and respect of cultural diversity

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

What will you be doing?
The Business Analyst analyzes business processes and applicable automated systems, and develops As-Is and To-Be descriptions. This individual leads requirements gathering and analysis activities, prepares and delivers written and oral communications, participates in testing activities, helps design methods and procedures for internal and external projects.

Your Responsibilities Will Include

• Elicit requirements for software development.
• Document, analyze and evaluation requirements gathered. Work out deliverables such as Functional requirements (Business Requirements Document), Use Cases, GUI, Screen and Interface designs.
• Translate technical information into business language to ensure understanding of the requirements by both technical and non-technical audiences.
• Proactively communicate and collaborate with external and internal stakeholders to analyze information needs and functional requirements.
• Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.
• Support the project manager and other team members in planning deliverables, scope, schedule, and other aspects of the project.

OK, I’m interested… is this the job for me?

We look for people who value agility, passion and teamwork; those who can bring fresh ideas to the table and want the opportunity to learn, grow, and expand their careers. Bring your aptitude and build upon what you do best for our customers, partners, team, and you.

Other qualities that you’ll need to be a fit for this role include:

• Background/experiences in relevant fields (Computer Science, Engineering, etc. preferred).
• Professional experience with analyzing and documenting complex business processes, software development requirements, and taxonomies.
• Professional experience with requirements gathering and analysis.
• Experience producing and analyzing As-Is and To-Be documentation.
• Strong analytical and project management skills, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.
• Excellent communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.
• Familiarity with MS Office Suite (Word, Excel, PowerPoint).
• Ability to successfully engage in multiple initiatives simultaneously.
• Understanding of Microsoft SharePoint/Dynamics CRM architecture, components, and configuration preferred.
• Understanding of Internet, Intranet, Extranet and client/server architectures preferred.
• Experience supervising junior associates preferred.

Responsibilities

• Responsible for developing applications for projects including graphics, reports and calculations
• Responsible in conducting internal testing and acceptance tests and user training
• Responsible for preparing documentation including design specifications and manuals
• Responsible for providing high quality technical support to our customer
• Responsible for conducting onsite routine health check of the systems installed at customer base and documenting troubleshooting and problem resolution steps

Requirements

• Min Diploma in Computer Science or relevant
• Min 2 years of working experience in Project Management in SI Industry
• Proficiency in programming like Visual Studio, ASP and Java, MS Office with VBA and industrial automation is an advantage
• Knowledge in Microsoft SharePoint 2007/2010 (MOSS/WSS) is an advantage

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for coordinating and following up on IT projects implementation
• Responsible for coordinating IT related projects on technological analysis, solutions implementation, administration, and maintenance.
• Responsible for supporting ERP issues

Requirements

• Min Diploma in Computer Science / Information Technology or equivalent
• Min 1 year of working experience in D365/AX/NAV support
• Regional travel as and when required

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for coordinating and following up on IT projects implementation
• Responsible for coordinating IT related projects on technological analysis, solutions implementation, administration, and maintenance.
• Responsible for supporting ERP issues

Requirements

• Min Diploma in Computer Science / Information Technology or equivalent
• Min 1 year of working experience in D365/AX/NAV support
• Regional travel as and when required

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Working Location : Metropolis Tower 1

Working Days : Monday to Friday

Working Hours : 9.00am to 6.00pm

Salary : $4,500 to $5,500 per month

Contract Duration : till December 2024 (with option to extend)

What’s the Role?

As a IT Business Analyst, you will play a crucial role in supporting the company’s digital transformation initiatives. You will be responsible for analyzing business processes, identifying areas for improvement, and implementing technology solutions to drive efficiency and productivity. This role requires a versatile individual with a strong understanding of IT systems, coding skills, and a willingness to learn new technologies. You will take ownership of projects and see them through to successful delivery, ensuring that business requirements are met and stakeholders are satisfied.

You also be responsible for the followings:

• Business Analysis: Conduct thorough analysis of business processes, systems, and data to identify areas for improvement and recommend solutions. Collaborate with stakeholders to gather requirements and translate them into technical specifications.
• Technology Solutions: Design, develop, and implement technology solutions to address business needs. This may involve coding, scripting, or configuring existing systems to meet requirements. Stay up-to-date with emerging technologies and trends to propose innovative solutions.
• Project Management: Take ownership of projects from initiation to delivery, ensuring that timelines, budgets, and quality standards are met. Collaborate with cross-functional teams, including developers, testers, and business users, to ensure successful project execution.
• Stakeholder Management: Build strong relationships with business stakeholders, understanding their needs and providing effective solutions. Communicate project updates, risks, and issues in a clear and concise manner.
• Continuous Improvement: Proactively identify opportunities for process improvement and automation. Drive efficiency gains through the use of technology and streamlined workflows.
• Documentation and Training: Create and maintain documentation, including user manuals, technical specifications, and process flows. Conduct training sessions to educate end-users on new systems and processes.

What You Must Have:

• Bachelor’s degree in Computer Science, Information Systems, or a related field.
• Strong analytical and problem-solving skills, with the ability to understand complex business processes and translate them into technical solutions.
• Proficiency in coding and scripting languages, such as Python, Java, or SQL.
• Experience with data analysis and visualization tools, such as Power BI.
• Familiarity with SCRUM/Agile methodology.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels.
• Self-motivated and proactive, with a strong sense of ownership and accountability.
• Ability to adapt to changing priorities and work in a fast-paced environment.
• Willingness to learn new technologies and stay updated with industry trends.

We are looking for an IT Applications – Business Analystto join the team.

Are you ready to make a meaningful impact in the community care sector? Join us as an IT Business Analyst for the IT Systems Department at the leading Eldercare organisation in Singapore. In this dynamic role, you will spearhead efforts to ensure seamless operation and optimization of our critical applications.

Responsibilities:

• Manage the lifecyle of systems.

• Conduct user research and design solution.

• Gather and document requirements.

• Coordinate projects and manage stakeholders.

• Ensure security and compliance for implemented applications.

• Facilitate continual improvement and review processes.

• Manage change and assess risks.

• Oversee vendor relationships.

Requirements:

• Previous experience in post-life systems lifecycle and IT project lifecycle. Understanding of systems approach and a strong grasp of how digitalization impacts processes.

• Academic education, preferably in IT, Digital Healthcare, Business Process Management, or Project Management.

• Passion and keen interest in the aged care sector. Enjoys digitalization and harbors a fervent aspiration for digital transformation.

• Excellent writing skills for preparing tender and project documentation with precision and clarity.

• Experience in adopting new technologies for business, with a demonstrated ability to quickly grasp and adapt to new concepts and tools.

• Confident communication skills for effectively conveying ideas and exploring the latest technologies with colleagues and stakeholders.

• Attention to detail, with the ability to be resourceful and independent. Takes ownership of tasks and manages time effectively to meet deadlines.

Responsibilities

• Responsible for developing applications for projects including graphics, reports and calculations
• Responsible in conducting internal testing and acceptance tests and user training
• Responsible for preparing documentation including design specifications and manuals
• Responsible for providing high quality technical support to our customer
• Responsible for conducting onsite routine health check of the systems installed at customer base and documenting troubleshooting and problem resolution steps

Requirements

• Min Diploma in Computer Science or relevant
• Min 2 years of working experience in Project Management in SI Industry
• Proficiency in programming like Visual Studio, ASP and Java, MS Office with VBA and industrial automation is an advantage
• Knowledge in Microsoft SharePoint 2007/2010 (MOSS/WSS) is an advantage

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for coordinating and following up on IT projects implementation
• Responsible for coordinating IT related projects on technological analysis, solutions implementation, administration, and maintenance.
• Responsible for supporting ERP issues

Requirements

• Min Diploma in Computer Science / Information Technology or equivalent
• Min 1 year of working experience in D365/AX/NAV support
• Regional travel as and when required

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for coordinating and following up on IT projects implementation
• Responsible for coordinating IT related projects on technological analysis, solutions implementation, administration, and maintenance.
• Responsible for supporting ERP issues

Requirements

• Min Diploma in Computer Science / Information Technology or equivalent
• Min 1 year of working experience in D365/AX/NAV support
• Regional travel as and when required

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026