Total 2 pr media communications job vacancies in Business Management / Project / Planning category in republic of singapore central singapore

We are seeking a dynamic and experienced Content Strategy and Communications Senior Manager to support our Visa Consulting and Analytics (VCA) business. This individual should have the right mix of digital content development, design, communications and knowledge/project management skills to develop and drive business content, strategy and operations in support of Visa’s Advisory business, one of Visa’s critical Value Added Services.

Part of the Asia Pacific (AP) Communications team and working in close collaboration with the VCA business, this individual will develop storytelling narratives and lead regional content development that enhance Visa’s Advisory reputation with our clients and stakeholders, such as financial institutions, merchants, and fintechs, through a multitude of digital channels.

This individual will be dedicated to supporting the Visa Consulting & Analytics (VCA) Asia Pacific team. This individual’s remit will include building Visa Advisory’s industry leadership across AP, developing Visa Advisory specific storytelling across owned and digital channels, working in close partnership with the broader VCA team and all internal Visa stakeholders, by mining for impactful content and stories.

Additionally, this role involves managing internal communications and employee engagement for the VCA team where responsibilities include developing regular newsletters, internal memos, managing regional townhalls, and support for webinars and client events, as well as organizing onboarding and training for new joiners, and any other communications related activities for the VCA AP team.

The ideal candidate is a dynamic, well-rounded team player with a digital-first approach to communications and with good business acumen. They should be versatile across various communication disciplines with a focus on content development, design and asset development, content marketing, campaign design, program management.  

Roles and Responsibilities:

• Develop and execute a robust pipeline of content and stories to build VCA's brand equity both internally and externally across Asia Pacific
• Business storytelling, content and asset development, including writing and editing thought leadership pieces for Visa’s clients and other external audiences (this includes articles, reports, whitepapers, case studies, videos, graphics and social media assets), as well as internal memos, newsletters and internal VCA sites.
• Create content promotion plans to drive awareness and engagement through various internal and external channels in Visa, including visa.com and Visa’s social and digital channels; develop compelling VCA narratives and tailor messages for specific channels and audiences, working in close partnership with our Marketing and Communications teams.
• Content marketing and support for webinars and client events, including designing, managing and measuring email outreach campaigns to internal and external audiences for the VCA team.
• Lead and manage internal communication and engagement, such as monthly newsletters, internal memos, functional townhalls and other updates for the VCA AP team.
• Strengthen Visa Consulting & Analytics employee value proposition and positioning to attract talent in the AP market, including developing collateral and getting involved in communications related to recruitment events, culture, training and onboarding for the VCA employee community.
• Program management, including measuring and tracking results and progress for communications and business objectives.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Team Summary             

The AP Corporate Communication team creates and delivers communication programs that drive Visa’s business growth and advance and protect the company’s reputation. This team takes ownership of the Company’s external comms profile including Asia Pacific’s President and senior leadership team, Products & Solutions, Innovation, Commercial & Money Movement, Merchant Sales & Acquiring, Risk, Consulting and Analytics, Technology, and Strategy. We work across external, client and employee communication activities to promote Visa’s ongoing strategy to extend our payments network into new areas of opportunity and position ourselves as the partner of choice for banks, merchants, fintechs, technology companies and governments. In close partnership with the business functions, our team defines the company’s positions in the region on a wide range of industry topics and delivers corresponding thought leadership content.

What a Director, Business Communication does at Visa:

In this role, you will work with the AP leadership team and key functions across the business: Product, Merchant Sales & Acquiring, Technology and support on Global sponsorships & marketing. You will conceptualize and deliver communication programs that drive business results for Visa’s critical growth pillars and how these support the growth of our clients’ businesses. You will oversee regional thought leadership communication including content for external, client and internal audiences. This includes comprehensive corporate storytelling collateral, media and social campaigns, and stakeholder education delivered via a mix of channels including events.

In this role, you will be the regional communication lead for a range of areas that are central to Visa’s growth and manage the communication needs of the relevant functional teams and oversee communication campaigns that reflect these areas’ increased importance to Visa’s long-term growth strategy.  You will play a key role in managing issues and supporting crisis communication across Asia Pacific.

It is vital for the applicant to demonstrate knowledge and capability in helping regional and local business and communication teams engage stakeholders and reinforce Visa’s vision for the future of commerce as it relates to our long-term commitment to uplift economies. In addition to delivering high-quality communication programs, you will act as a trusted advisor to Visa’s leadership team in some of the region’s most complex functions, helping them talk about their business objectives in a way that has a meaningful impact in the communities in which we operate. You will also play a key role in ensuring the company’s public and client-facing messages in Asia Pacific are communicated with a whole-of-Visa perspective, coordinating across geographies to make sure all content, from press releases to speeches, is consistent and aligned.

Projects you will be a part of:

This team creates and leads many of the highest profile communication programs in the region. We oversee the Asia Pacific communication strategy to define and articulate Visa’s network evolution as it relates to innovation, trust and corporate citizenship. On a tactical level, you’ll support the delivery of regional strategic events and play a key role in developing thought leadership content for senior leaders.

You’ll also contribute to broader communication programs that the regional AP comms team is responsible for:

• Small business programs and expanding merchant acceptance
• Corporate storytelling to drive Visa’s critical growth pillars of value-added services and money movement
• Regional positions on innovations shaping the payments landscape, such as data privacy and cybersecurity
• Strategic initiatives
• Reputation challenges and opportunities associated with all of the above, including defining the value of Visa and issues/crisis management.

You will lead or work on communication programs that incorporate every aspect of the communications discipline, including public relations and social media (press announcements, key messaging, media interviews, bylines), client-facing communication (leading development of client-facing thought leadership collateral, supporting major client events as run by the Client Communication team) and employee communication (working closely with the Employee Communication team to promote functional priorities on internal channels and at the annual regional market kickoff meeting.)

You will work with the most senior leaders in the region to help them achieve their business objectives through strategic communication programs, and you will have a chance to work closely with colleagues in every market in Asia Pacific, as well as our global colleagues in the broader communication team.