Key Responsibilities:

Product Strategy and Vision:

• Develop and articulate a clear product vision and strategy in alignment with the company’s business goals.
• Conduct market research and competitive analysis to identify market trends, customer needs, and opportunities for innovation.
• Drive market research studies to explore new technology and oversee the development of business proposals for new opportunities.

Product Development:

• Manage the entire product line life cycle, from strategic planning to tactical activities.
• Lead cross-functional teams, including engineering, design, marketing, and sales, to deliver high-quality digital products.
• Define and prioritize product features and requirements based on customer feedback, business goals, and technical feasibility.
• Create detailed product roadmaps, ensuring timely and effective delivery of product milestones.

User Experience and Design:

• Collaborate with UX/UI designers to create intuitive and engaging user experiences.
• Conduct user testing and gather feedback to continuously improve product design and functionality.

Data-Driven Decision Making:

• Utilize analytics tools to monitor product performance, user engagement, and customer satisfaction.
• Evaluate product functionalities and performance and propose enhancements to products based on market feedback.
• Analyze data to identify trends, measure product success, and inform future product decisions.

Stakeholder Management:

• Communicate product vision, strategy, and progress to internal and external stakeholders.
• Work closely with sales and marketing teams to develop go-to-market strategies and support product launches.
• Research and analyze potential partner relationships for the product and generate ideas to grow market share, improve customer experience, and drive growth.

Project Management:

• Manage the entire product lifecycle from ideation to launch and post-launch optimization.
• Ensure projects are delivered on time, within scope, and within budget.

Specific Requirements:

Industry Knowledge:

• Experience in digital product management within Healthcare/Pharmaceutical Industry/Commercial Insurance Industry etc.
• Understanding of industry-specific challenges and opportunities, and the ability to develop products that address these needs.
• In-depth knowledge of the healthcare, pharmaceutical, and commercial insurance sectors in Asia, especially China.
• Ability to design solutions tailored to the industry's stage and customer needs, ensuring commercial viability and value.

Technical Proficiency:

• Familiarity with modern software development practices and tools, such as Agile, Scrum, and Kanban.
• Experience working with development teams to build scalable and robust digital solutions.
• Experience in working with large language models (LLMs) such as ChatGPT, and understanding their applications and limitations.

Customer-Centric Approach:

• Strong focus on understanding and meeting customer needs.
• Ability to translate customer feedback into actionable product requirements.

Analytical Skills:

• Proficient in using analytics tools (e.g., Google Analytics, Mixpanel, etc.) to track and analyze product performance.
• Experience in A/B testing, user segmentation, and behavioral analysis.

Communication and Leadership:

• Excellent communication skills, both written and verbal in English. Ability to do in Mandarin will be advantageous to communicate with internal stakeholders based overseas.
• Proven ability to lead and inspire cross-functional teams.

Team Management:

• Demonstrated ability to manage and mentor a team, fostering a collaborative and high-performance work environment.
• Experience in setting clear objectives, providing regular feedback, and supporting the professional development of team members.

Qualifications:

• At least a Bachelor’s degree in Computer Science, Information Technology, Programming & Systems Analysis, Science (Computer Studies), or a related field. Master’s degree is a plus.
• 5+ years of experience in product management, with a focus on digital products.
• Demonstrated success in launching and managing digital products that achieve business goals.

What will you do?

Join EVYD as a Business Intelligence Leader and be a driving force in elevating our analytics capabilities. Lead and grow our BI team, strategize for increased user adoption, and implement cutting-edge tools to drive EVYD's growth. Collaborate with cross-functional teams and mentor your colleagues to harness the power of data. Elevate your career with us and shape the future of BI at EVYD.

Your key responsibilities include:

• Lead and grow the Business Intelligence function. Set structures for team effectiveness and foster career and skills growth among team members.
• Implement a business intelligence tool to analyze product usage, generate metrics, and provide recommendations for increased user adoption.
• Deliver data and regular reports and enhance business strategies for churn, retention, and uptake.
• Identify and propose process improvements to enhance product efficiency and effectiveness.
• Collaborate with cross-functional teams to develop dashboards and operational monitoring tools.
• Partner with internal stakeholders to test hypotheses and drive user adoption and product usage growth.
• Support other departments and teams within EVYD to build up their own data analytics capabilities and build dashboards where necessary.
• Identify, assess, procure, and implement a business intelligence or product operations tool.

Travel requirements

Some travel may be required for this role.

What do you need?

Skills

• Highly independent and self-motivated and thrives in an ambitious and fast-paced environment.
• Effective communication and collaborative skills to work closely with cross-functional teams or stakeholders.
• Possesses a growth mindset and is tenacious at completing set goals.
• Strong analytical and problem-solving skills.
• Experience sourcing, implementing and using Product Operations / Business Intelligence / Visualisation tools – Tableau, PowerBI, Mixpanel or similar.
• Experience using Python, R, SAS, SQL, Data Robot or similar.

Qualifications

• Bachelor's or Master’s degree in Statistics, Mathematics, Economics, Engineering, Data Analytics, Data Science or related field.
• 5 - 8 years’ data science or analytics experience in product operations / business intelligence, preferably in the healthcare or e-commerce sectors.