Total 2,144 customer service manager job vacancies in Manufacturing / Production category in Singapore

RESPONSIBILITY

• Work with stakeholders to identify & understand the requirements of software systems o Plan and participate in product conceptualisation sessions with stakeholders for eliciting requirements. o Elicit and documents business/user requirements and translate them into user-stories for development. o Manage requirements by continuously clarifying and reviewing them via walkthrough with stakeholders. o Work with developers to interpret requirements leading to technical implementation. • Analyse requirements to drive the design or review of test cases/business model/processes • Work closely with Product Owner on project schedule, issues and escalation • Work closely with Product Owner to manager business owners’ and project sponsor’s expectations • Drive business process change requests on gaps identified and manage a project’s scope and acceptance. • Provide inputs to development team for implementation. • Work with user experience designers (UXDs) and business users to plan for UAT, coordinates and monitor progress and acceptance of UAT. • Ensures completion of documentations and filings to facilitate software development. • Continuously finds means and ways to improve operations, streamline work processes and work cooperatively and jointly with various users' departments to provide quality service. • For smaller projects, double hat as Product Manager with following responsibilities o Create project status report and other communication materials o Craft project proposal to secure project funding and justify resource allocations o Manage project scope and stakeholders’ expectations o Issue escalation to the right people in timely manner o Maintain and continuously refine Product Backlog o Maintain Project RAID Log and follow up on action items EXPERIENCE AND SKILLS NEEDED • More than 2 years of business analyst experience in software development projects • Experiences with web-based and business process software systems implementation • Good written and verbal communication, including minute taking and technical writing skills • Possess business case and user-stories development skills • Ability to work effectively and independently under pressure, meet deadlines, multitask and to prioritize tasks effectively • Motivated to learn new skills and technologies • Highly meticulous and tenacious, follow up with things to closure • Experience with Agile project methodology (Scrum / Extreme Programming) and UX development environment will be an added advantage • Experience with focus group and workshop facilitation will be an added advantage • Experience with Confluence, JIRA and Balsamiq will be an added advantage • Experience with BPM modelling techniques and methods will be an added advantage • Certified Scrum Master or Certified Product Owner and/or Certified Business Analysis Professional will be an added advantage • Degree or Diploma in Computer Science, Computer or Electronics Engineering, Information Technology or related disciplines

Who are we?

Howie Marketing PTE LTD is a Singapore-registered e-commerce company specializing in women’s fashion. We are a joint venture with the Chinese brand LBZ (Laoban Zhou), committed to providing a comprehensive supply chain service from design to production to sales.

Job Position : Product Manager

Job Description

Key Responsibilities:

• Product Lifecycle Management:
  Oversee the product development process from concept to launch, ensuring timely delivery and alignment with market trends. Work closely with design and sourcing teams to meet production deadlines.
• Product Sourcing & Selection:
  Source and select fashion products in line with current market trends and consumer demand. Collaborate with suppliers, manufacturers, and internal teams to ensure high-quality products are delivered on time.
• Manufacturer Communication:
  Directly communicate with China-based manufacturers to discuss product specifications, quality standards, production timelines, and any issues that may arise during the production process. This requires fluency in Chinese (both spoken and written) for effective coordination.
• Market Research & Trend Analysis:
  Conduct regular market research to identify the latest fashion trends, competitor offerings, and consumer preferences. Leverage insights to make data-driven decisions about product development and sourcing.
• Collaboration with Marketing Team:
  Work closely with the Marketing Executive to align product development with marketing campaigns. Assist in positioning products, defining promotional strategies, and ensuring product availability for marketing launches.
• Inventory & Stock Management:
  Monitor stock levels and coordinate with the logistics team to ensure that products are produced and delivered in time to meet demand. Manage the flow of inventory across multiple channels.
• Reporting & Analytics:
  Track product performance post-launch, including sales trends and customer feedback. Provide regular reports and strategic recommendations for optimizing product offerings.
• Bilingual Communication:
  Communicate fluently in both English and Chinese with internal teams, suppliers, and manufacturers. This includes writing emails, product specifications, and technical documents in both languages.

Qualifications:

• Experience:
  Minimum of 2 years of experience in product management, preferably in the fashion industry. Experience with sourcing from China and dealing with manufacturers is a significant advantage.
• Skills:
  • Proficiency in English and Chinese (both spoken and written) to facilitate smooth communication with manufacturers and internal teams.
  • Strong organizational skills and attention to detail in managing product development and timelines.
  • Experience in market analysis and trend spotting to drive product selection.
  • Good understanding of supply chain and inventory management processes.
  • Ability to collaborate effectively with cross-functional teams.
• Education:
  A degree in Fashion Management, Business, Marketing, or a related field is preferred.

Why Join Us?

• Career Development: Gain exposure to international supply chains and work with a fast-growing brand.
• Collaborative Environment: Be part of a creative team working to innovate and grow in the fashion industry.
• Competitive Salary & Benefits: We offer a competitive salary and benefits package.

Join Our Team as Product Marketing Manager

Are you a results-driven product marketing professional with a passion for sustainable energy solutions? We are looking for a Product Marketing Manager to join our team and lead the go-to-market strategy for our innovative battery storage systems, EV chargers, and other clean energy products. Based in Singapore, you will play a key role in defining our product positioning, creating compelling messaging, and driving adoption of our solutions across global markets.

As the Product Marketing Manager, you will be responsible for understanding market trends, identifying customer needs, and working closely with product, sales, and engineering teams to ensure our offerings are well-positioned for success. You will oversee the development of product collateral, multi-channel campaigns, and launch strategies to communicate the benefits of our cutting-edge products in the energy storage and electric vehicle charging sectors.

About Us

GivEnergy is a globally established, leading energy storage manufacturer of electronic equipment designed to manage energy use and production. We specialise in our range of inverters and battery systems which allow our users to store their renewable/cheap-rate energy, ease pressure on the grid and save some serious money. Sound good? Then join us in empowering energy freedom for all!

Key Accountabilities

Product Marketing Strategy & Planning:

• Develop and execute a comprehensive product marketing strategy that aligns with the company’s overall business goals and growth objectives.
• Identify key product features, benefits, and differentiators to create targeted messaging and positioning strategies.
• Plan and manage go-to-market strategies for new product launches and enhancements, ensuring alignment across global and regional markets.

Product Positioning & Messaging:

• Craft clear, compelling, and consistent product messaging that resonates with target audiences and differentiates the company’s products from competitors.
• Tailor messaging for different customer segments and stages of the buyer journey, ensuring it addresses customer pain points and highlights product value.

Sales Enablement & Support:

• Create sales enablement materials such as product presentations, case studies, product demos, and battle cards that empower the sales team to effectively position the product and close deals.
• Train and support the sales team on product features, benefits, and value propositions to ensure successful customer conversations.

Go-to-Market Execution & Campaign Management:

• Lead the execution of product launches and marketing campaigns, working closely with cross-functional teams to ensure all elements are aligned. This includes developing campaign assets, coordinating activities across digital, sales, and customer support teams, and tracking campaign performance to ensure objectives are met.

Market Research & Competitive Analysis:

• Conduct market research and competitive analysis to understand customer needs, market trends, and competitive positioning.
• Use insights to inform product strategy, messaging, and marketing tactics, ensuring the company stays ahead of industry shifts and customer expectations.

Performance Tracking & Reporting:

• Track and analyze product performance metrics (e.g., product adoption, customer feedback, market share) and marketing campaign results (e.g., lead generation, conversion rates).
• Provide regular performance reports and use data to optimize future marketing strategies, product positioning, and go-to-market efforts.

Collaboration & Stakeholder Management:

• Collaborate closely with product management, sales, customer success, and design teams to align product marketing strategies with business priorities and customer needs.
• Ensure cross-functional alignment and effective communication to drive successful product outcomes and customer satisfaction.

What We're Looking For

• Bachelor’s degree in Marketing, Business Administration, Communications, or a related field (MBA or other advanced degree is a plus).
• Relevant certifications in product marketing, digital marketing, or related areas are a plus (e.g., HubSpot Product Marketing Certification, Pragmatic Marketing Certification).
• 3-5 years of experience in product marketing or a related field, with a proven track record of successful product launches, go-to-market strategies, and driving product growth.
• Experience in B2B, B2C, and B2B2C product marketing is preferred.
• Strong understanding of product positioning, messaging, and value proposition development.
• Proven experience working closely with sales teams to develop effective sales enablement materials.
• Familiarity with marketing automation platforms (e.g., HubSpot, Marketo), CRM systems (e.g., Salesforce), and analytics tools (e.g., Google Analytics, Tableau).
• Experience in the electronics industry is an advantage.

At GivEnergy, we are dedicated to creating equal opportunities for all, fostering an inclusive workplace where diversity is celebrated. We actively encourage candidates from all backgrounds to apply, as we believe that diverse perspectives drive innovation and creativity.

Join us in shaping a sustainable future with GivEnergy. Apply now and be a part of our mission to revolutionize renewable energy solutions globally.

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact-for ourselves, our company, and the users we serve. Join us.

Team Introduction

The Business Tools team is dedicated to providing high-quality operational tools and services for enterprises on TikTok. Our mission is to inspire clients to create more high-quality commercial content, enabling businesses to grow their revenue by aligning advertising and operations.

Responsibilities:

1. Define Chatbot Product Strategy:

- Develop a comprehensive chatbot product strategy to meet the objectives of international business products and user needs.

- Regularly review and update the strategy based on market trends, user feedback, and technological advancements to maintain relevance and competitiveness.

2. Drive Product Vision and Execution:

- Utilize data-driven insights and user research to clearly communicate product vision, execution plans, and development status to key stakeholders and senior leadership.

- Secure alignment and collaboration from stakeholders across the organization.

3. Lead Cross-functional Collaboration:

- Unite engineering, design, analytics, marketing, and support teams to achieve shared goals.

- Foster a culture of collaboration and innovation in a cross-functional environment.

4. Stakeholder Management:

- Build strong partnerships by understanding the needs and expectations of internal and external stakeholders.

- Act as a bridge between stakeholders to ensure seamless communication and alignment.

Qualifications:

Minimum Qualifications

- At least 3 years of experience in product management, with a proven track record of delivering impactful results.

- Strong understanding of buyer-seller communication tools on business platforms or ERP systems, particularly in chat-based communication.

- Experience in AI and machine learning technologies

- Experience in AI chatbot applications

- Strong grasp of overseas and global commercial markets, with insights into market-specific needs and trends.

Preferred Qualification

- Self-starter who thrives in a fast-paced environment and is eager to grow alongside the team

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ABOUT THE ROLE

As a Product and Operations Manager, you will be responsible for the installation, maintenance, and troubleshooting of LED lighting systems. Your role involves working with various LED technologies, ensuring optimal performance, and provide technical support. This position requires a combination of technical expertise, problem-solving skills, and a commitment to deliver high-quality LED solutions. You would also be responsible for the selection of suitable LED products, and vendors for various projects.

RESPONSIBILITIES

1. Installation and Configuration: Install and set up LED lighting systems in accordance with specifications and industry standards.
   Configure LED controllers, drivers, and associated components to ensure seamless functionality.
2. Maintenance and Upkeep: Conduct routine inspections and assign technician maintenance of installed LED systems to identify and address any issues promptly.
   Replace faulty components and perform upgrades to enhance system performance.
3. Programming and Tuning: Program LED controllers and drivers to achieve desired lighting effects and meet customer requirements.
   Fine-tune LED systems for optimal brightness, colour accuracy, and energy efficiency.
4. Troubleshooting: Diagnose and troubleshoot technical issues with LED installations.
   Collaborate with cross-functional teams to identify and implement effective solutions.
5. Quality Assurance: Ensure that all LED installations meet quality standards and comply with safety regulations.
   Conduct testing and validation procedures to guarantee the reliability of LED systems.
6. Customer Support: Provide technical support to customers and address inquiries related to LED systems.
   Offer guidance on best practices for optimal system performance.
7. Understanding NovaStar system, ColorLite & Huidu system. Maintain cloud technologies Vnnox and Colorlight for LED content management.
8. LED Project planning and assign resource allocation to execute the project.
9. Laise with Vendor on the LED specification and delivery.
10. Onsite LED survey, LED design, specification and measurement.
11. Provide LED recommendations to customers and sales
12. Support sales in the quotation and tender bidding.

REQUIREMENTS

● Diploma or Degree in Electrical Engineering, Electronics, Mechatronics, or related field

● 2-5 years working with LED systems (Installation, Maintenance, Troubleshooting)

● Familiar with LED technologies like NovaStar, ColorLite, Huidu, Colorlight and Vnnox

● Experience in project planning, resource allocation, and working with various vendors

● Strong technical expertise in LED systems, programming and tuning controllers

● Knowledge of quality assurance and safety regulations for LED installations

● Customer support and communication skills

● Project management capabilities and willingness to travel for site visits and review installations by technicians

● Strong problem-solving skills and ability to work independently

As a Product Marketing Manager, you will oversee the entire product lifecycle for your assigned region, from strategic planning to execution. You will develop product strategies aligned with corporate objectives and regional market needs, continuously monitor product performance, and ensure market success.

Key responsibilities include:

• Analyzing market trends, customer needs, and competitor activities to inform product strategies.
• Collaborating with sales and marketing teams to define product positioning, pricing, and promotions.
• Identifying new product opportunities based on market research and feedback.
• Building strong relationships with stakeholders to tailor product offerings and gather feedback for improvement.
• Coordinating with cross-functional teams to ensure product alignment and successful launches.
• Providing training and support to regional sales teams on product features and benefits.

Key experience/skills and qualification:

• Bachelor's degree in Business, Engineering, or related field; MBA preferred.
• 5+ years of product management experience, preferably in the technology domain and product launch strategy experience using different platforms including e-commerce.
• Proven success in launching and managing products across multiple markets in APAC.
• Strong expertise in market analysis, product development, and customer engagement.
• Ability to thrive in a fast-paced environment and manage multiple projects.
• Willingness to travel within the region as needed.

If you find your experience is suitable, we encourage you to apply for this exciting opportunity! Please email us an updated copy of your resume.

We regret that only shortlisted candidates will be notified.

Job Code: JYK

EA License No.: 01C4394

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Job Description:

· Promote sales of semiconductor equipments, parts, materials and services to achieve sales targets

· Work with customers and principals in sales activities like presentation, quotation, specification confirmation, negotiations, commissioning/acceptance and post sales services

· Build and maintain good rapport with principals and vendors

· Foster strong relationships with customers, understanding their requirements and provide solutions for long-term success

· Conduct evaluations for system, parts and materials with customers

· Execute plans to increase market share for assigned products and services

· Collaborate with suppliers, principals and internal staff to achieve smooth and prompt sales and technical service support

· Prepare sales reports for internal and external use

· Work diligently with customers and suppliers on consumption pattern and forecast planning to prevent missed sales and excess inventory

· Input comprehensive HOMS record from all customer engagements in a timely manner

· Complete all required sales reports, records and ISO documentation timely

· Response to customer queries swiftly and timely

· Identify opportunities for upselling and cross-selling additional products or services

Requirements:

• Min. diploma in Engineering qualification
• Proficient in Microsoft office
• Sales driven, creative, dynamic, and independent.
• Good communication in oral/written skills in both English and Chinese needed
• Equipped with 3rd language (Japanese/Korean language) will be added advantage
• Able to multi-task, highly organized, detail oriented, good team player
• Able to response/work on off office hours and travel for overseas

RESPONSIBILITIES

• Work with stakeholders to identify & understand the requirements of software systems
  Plan and participate in product conceptualization sessions with stakeholders for eliciting requirements.
  Elicit and document business/user requirements and translate them into user-stories for development.
  Manage requirements by continuously clarifying and reviewing them via walkthroughs with stakeholders.
  Work with developers to interpret requirements leading to technical implementation.
• Analyze requirements to drive the design or review of test cases/business models/processes
• Work closely with the Product Owner on project schedule, issues, and escalation
• Collaborate with the Product Owner to manage business owners’ and project sponsor’s expectations
• Drive business process change requests on identified gaps and manage a project’s scope and acceptance.
• Provide inputs to the development team for implementation.
• Work with user experience designers (UXDs) and business users to plan for UAT, coordinate and monitor progress, and ensure acceptance of UAT.
• Ensure the completion of documentation and filings to facilitate software development.
• Continuously find means and ways to improve operations, streamline work processes, and work cooperatively with various users' departments to provide quality service.
• For smaller projects, double hat as Product Manager with the following responsibilities
  Create project status reports and other communication materials.
  Craft project proposals to secure project funding and justify resource allocations.
  Manage project scope and stakeholders’ expectations.
  Issue escalation to the right people in a timely manner.
  Maintain and continuously refine the Product Backlog.
  Maintain the Project RAID Log and follow up on action items.

EXPERIENCE AND SKILLS NEEDED

• More than 2 years of business analyst experience in software development projects
• Experience with web-based and business process software systems implementation
• Good written and verbal communication, including minute taking and technical writing skills
• Possess business case and user-stories development skills
• Ability to work effectively and independently under pressure, meet deadlines, multitask, and prioritize tasks effectively

ADDITIONAL SKILLS AND QUALIFICATIONS

• Experience with Agile project methodology (Scrum / Extreme Programming) and UX development environment will be an added advantage
• Experience with focus group and workshop facilitation will be an added advantage
• Experience with Confluence, JIRA, and Balsamiq will be an added advantage
• Experience with BPM modeling techniques and methods will be an added advantage
• Certified Scrum Master or Certified Product Owner and/or Certified Business Analysis Professional will be an added advantaage
• Degree or Diploma in Computer Science, Computer or Electronics Engineering, Information Technology, or related discipline

We Are

YouTrip is at the forefront of Asia's financial revolution, defining the future of digital finance with its leading multi-currency payment platform. Launched in 2018, YouTrip has swiftly ascended as a powerhouse, orchestrating billions in transactions annually and securing the trust of millions. With innovative solutions like YouTrip for consumers and YouBiz for businesses, we offer unmatched financial ease and cost-effectiveness. Fresh off a successful US$50 million Series B funding round led by Lightspeed Venture, we're setting new benchmarks in the digital financial services sector.

At the heart of our mission is a commitment to eliminate financial borders across Asia, propelling us into the next wave of digital finance.

Job Description: Product Manager

We are seeking a highly skilled and experienced Product Manager who will be reporting into our Director of Product Management. You will be defining, planning, and executing the product strategy. As a Product Manager, you will have an eye to deliver successful fintech products while collaborating with cross-functional teams. With a strong background in customer-centric product development, you will define success metrics and constantly measure the impact of our work

You will:

• Drive the creation and alignment of product roadmap based on a keen understanding of relevant data, competitor, customer and market insights
• Define and track metrics related to product success and the success of new features
• Prepare clear requirements for compelling product launches, factoring in legal/compliance/financial requirements and translating these into clear PRDs
• Manage complex integrations including working with external parties/vendors to ensure clear scoping and timely delivery
• Communicating requirements with engineering and other stakeholders as needed (in both written and verbal form)
• Coordinate effective launches of new features including go-to-market planning, customer comms/FAQs, financial reconciliation needs, and appropriate release planning (including considerations for de-risking or alpha/beta tests as needed)
• Exercise good judgment with defining the scope of each project, balancing different stakeholder needs and trade-offs
• Perform other related duties as may be assigned from time to time.

You have:

• 3-5 years of outstanding and relevant product management. You should have demonstrated a strong track record of delivering business outcomes and moving key metrics.
• Strong capability to collaborate and drive alignment across different teams/stakeholders.
• You are able to clearly articulate options and trade-offs, and demonstrate strong product judgement in your recommendations.
• Good grasp of experience in workflows/processes to help us scale while ensuring a delightful customer experience while creating optimal market and business impact
• Experience working on consumer mobile applications would be preferred
• If you’ve launched products in new markets, that would be a bonus as well

About the role

A key and pivotal role in supporting sales in the daily running of production, keeping up with targets and KPI and maintaining a safe and conducive working culture.

To implement and achieve ISO accreditation by the year 2026.

Roles & Responsibilities

• Create and manage production schedules to ensure timely order fulfillment.
• Monitor workflows and collaborate with the Sales team to adjust schedules based on delays or changing demands.
• Update and check inventory physical stock and arrange production of finished goods to meet the sales order
• Co-ordinate with admin assistant for logistics, freight and shipping arrangements
• Lead and supervise production teams, including training, and evaluating performance.
• Promote teamwork and a positive work environment while addressing any staff-related concerns.
• Ensure production processes meet quality standards and regulations.
• Implement and maintain quality control measures to uphold product standards.
• Identify and implement process enhancements to improve efficiency and minimize waste.
• Analyze production data, prepare reports, and develop KPIs to improve productivity and output.
• Responsible for facilitating the review of Manufacturing Batch Record and Packaging Batch Record.
• Manages SAP in terms of batch closure, inventory, purchase requisition, work orders and other related activities
• Enforce safety protocols and ensure the production area complies with safety rules.
• Conduct regular safety audits and quickly address any compliance issues.
• Work with various departments such as Engineering, Supply Chain, Quality Assurance, and Warehouse to ensure smooth production operations.
• Communicate production updates and any issues to senior management and other important stakeholders.
• Maintain GMP / Housekeeping at a high level within the department.
• Liaise with suppliers
• Establish a framework to attain QMS certification such as ISO 14000 within 2 years.
• Effective participation and contribution in Quality Management System (QMS) such as GMP and other Quality standards, creation of standard operating procedures (SOP), work instructions (WI) and records/forms, In-Process Control (IPC) analysis, deviation and CAPA management.
• Chemical process, paints and coatings manufacturing background would be useful.

Requirements

• Candidate must possess at least a Graduate Diploma/Professional Degree in any field
• At least 3 Years (s) of working experience in the managerial capacity is required for this position
• Candidates seeking mid-career switch are welcome to apply.
• Computer literacy and Lean/Six Sigma/PMEA certifications would be advantageous.
• Strong knowledge of production processes, quality management and safety regulations.
• Excellent communication and decision making skills.
• Assertive and manage high workload with tight deadlines

To apply:

You can apply directly by sending your cover letter and resume directly to [email protected] quoting ‘Prod_Mgr’ in the subject line. In the CV/resume, outline why you would be the best fit for this job, date of availability, details of your educational background and work experience.

Responsibilities:

· Define and drive the product vision, strategy, and roadmap based on market research, user feedback, and business goals.

· Collaborate with cross-functional teams, including engineering, design, marketing, and sales, to ensure successful product development and launch.

· Conduct market analysis to identify trends, competitive landscape, and potential opportunities for product innovation.

· Gather and prioritize product requirements from various stakeholders and translate them into actionable development plans.

· Create and maintain detailed product documentation, including user stories, wireframes, and feature specifications.

· Work closely with the design team to create intuitive and visually appealing user interfaces and experiences.

· Monitor and analyze key metrics to evaluate product performance and identify areas for improvement.

· Lead product launches, coordinating with marketing, sales, and customer support teams to ensure a successful rollout.

· Stay updated with industry trends, emerging technologies, and best practices in product management.

Qualifications:

· Bachelor's degree in a relevant field; MBA or advanced degree is a plus.

· Proven experience as a product manager or similar role, with a track record of successfully launching and managing products throughout their lifecycle.

· Strong understanding of user-centered design principles and the ability to translate user needs into product features.

· Excellent project management skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.

· Strong analytical and problem-solving skills, with a data-driven approach to decision-making.

· Exceptional communication and interpersonal abilities, with the capacity to collaborate effectively with both technical and non-technical teams.

· Familiarity with Agile/Scrum methodologies and experience working in an Agile environment.

· Proficiency in using product management tools and software.

· Leadership qualities and the ability to motivate and inspire cross-functional teams.

• Be their first Product Manager to manage product developments in APAC
• Own end-to-end product roadmaps

About Our Client

Our client is one of the market leaders in sustainable paper packaging with their own patents. They are looking for a Product Manager - Paper who will be the first hire in APAC to look into developing new products and innovating a new core product for the company.

There will be travelling required in the region to visit production factories. The client is partnering with some of the largest global retail brands on their paper packaging solutions.

Job Description

The Product Manager - Paper will need to be a superb communicator to work with and influence with stakeholders across different seniorities, both internally and externally. You will need develop a compelling new product through your understanding of customer needs and market trends. You will also need to have good Product Management skills and you will be responsible for the end-to-end product cycle.You will be given a lot of autonomy and you will be responsible for coming up with the entire product roadmap and strategies for the product. You will need to be hands-on and independent in order to do whatever it takes to launch a successful, well-loved product including pricing and marketing strategies. You will be responsible for all core products within the company.

The Successful Applicant

The ideal candidate must have the following:

• 3 or more years' of experience in the product management and prior experience in development in similar domains
• Experience in indirect businesses and distribution channels
• Ability to manage internal stakeholders across seniorities and functions
• Quantitative and analytical skills; make good data-driven decisions

What's on Offer

Our client offers an amazing opportunity to join one of the well-loved paper packaging companies globally who is partnering with some of the largest brands in the world. The ideal candidate should be an individual with high energy, passionate about product, hands-on and is highly flexible to do what needs to be done to drive continuous growth.

Contact

Maureen Yeoh (Lic No: R1987106/ EA no: 18S9099)

Quote job ref

JN-062024-6456556

Phone number

+65 6541 9946

Michael Page International Pte Ltd | Registration No. 199804751N

Marketnode is a digital market infrastructure (DMI) operator backed by Euroclear, HSBC, SGX Group and Temasek. We believe in the power of programmable assets and that traditional financial instruments will be originated, transacted and served better leveraging emerging technologies such as blockchain. Our approach to building market infrastructure is one of partnership with the industry and in 2024 have successfully launched our first market-wide platform for funds, with credit and structured products to follow 2025 onwards.

At Marketnode, our DMI suite covers the following:

1. Data services: AI powered structured data and extraction tools
2. Funds & transaction management: operating Fundnode, a funds transaction management and settlement platform
3. Digital Assets: multi-asset tokenization, record keeping and asset servicing

Job summary

• Define the product strategy and roadmap for Funds Digital Platform targeted at Asset Manager and Distributor clients
• Act as a liaison between customers and internal stakeholders, including business, operations, and technical teams to ensure a shared understanding of priorities and requirements
• Deliver Market Research Documentation and Product Requirement Documentation with prioritized features and value scoring
• Leads and manages the work of a team of BAs and engineers who are collectively developing market leading capabilities
• Provide backlog management, iteration planning, and elaboration of business initiatives and collaboration on epics and user stories
• Run beta and pilot programs with early-stage products to realise business value in early stages of product life cycle

Requirements

• > 10 years overall work experience with at least 5 years’ experience Asset & Wealth Management or Fund Services domain
• Must have: hands on experience as a Product Owner or senior business analyst in writing business initiatives, business cases, epics, features, user stories and working with scrum team
• Proven analytical thinking, project management skills, attention to detail, and exceptional organizational skills
• Excellent written and verbal communication skills. Proven ability to influence cross-functional teams
• Self starter, motivated and able to thrive in a fast-paced, dynamic environment
• Bachelor’s degree (MBA preferred)

Mon to Fri: 8:15am to 5:30pm

Responsibilities:

- Leads new product design, development activities of connectors, wire harness and electronic packages.

- Responsible for managing pre-engineering, product design development of new products.

- Performs value analysis, value engineering and troubleshooting.

- Manage a team of Product Design engineers and responsible for products’ lifecycle.

- Guide team in performing data analysis, yield enhancement, product cost reduction and device reliability improvement.

- Develop market-specific connector products and optimizing product designs and yields.

- Initiate and implement improvement processes to improve efficiency and sustainability in productions.

- Communicate technical information to non-technical stakeholders, and building relationships with suppliers and customers.

- Ensure processes meet quality standards and safety compliance requirements.

Requirements:

- Degree / Diploma in Mechanical Engineering/ Electrical Engineering and or other related certifications.

- Possess relevant connectors industry knowledge and expertise

- At least 8 years of experience involved with product engineering (design and development)

- Experienced in leading a team

Responsibilities

• Responsible for supporting partnering institution's full go-live lifecycle (pre-sales, solution design, integration, go-live and after-sales operational excellence);
• Be the subject matter expert on knowledge of digital payment and remittance service and APIs, and international industry-standard integration methods and best practices;
• Act as the internal product advocate for our partners to drive product inprovement strategy and contribute to the overall product roadmap
• Formulate new internal processes and rollout plans which involve coordinating acros multiple internal functions including operations, product and technical teams for new product features releases
• Client engagements to ensure the best implementation and cross-border remittance best experience and practices

Requirements

• Bachelor's degree or above in Business/ Finance / Economics / Computer Science, with strong interests in developing a career in FinTech payment space.
• Minimum 5 years of global experience in digital payment and remittance space, with extensive experience in implementation, product management, product delivery, product solutionining and client support.
• Excellent proficiency in both English and Chinese Mandarin in order to manage internal and external stakeholders from vast backgrounds and craft technical documents and materials in both languages
• Being innovative, have strong problem-solving capabilities and able to adapt to new processes and procedures quickly, while dealing with many varied product support requests and challenges
• Possess excellent team management capabilities, project management, and resource coordination capabilities, and able to effectively accelerate implementation of cooperation projects

About the Role:
We are looking for a Product Manager to join our core technology team in Singapore. As the Product Manager, you will guide the direction and execution of our AI solutions, working closely with overseas engineers and local stakeholders. You will shape product strategy, manage the product roadmap, and translate emerging AI capabilities into products that deliver real value to our customers. In this startup environment, you’ll have the opportunity to drive innovation, experiment quickly, and influence the future of AI in financial services.

Key Responsibilities:

• Product Strategy & Roadmapping: Develop and maintain a clear product vision and roadmap that aligns with overall business goals, ensuring timely and impactful delivery of features.
• Market & User Research: Stay on top of industry trends, competitive offerings, and evolving customer needs to shape product enhancements.
• Cross-Functional Collaboration: Work closely with the overseas engineering teams, AI Engineers, and Backend Developers to translate high-level concepts into actionable technical requirements.
• Execution & Delivery: Define product requirements, user stories, and acceptance criteria; prioritize backlog items; and ensure smooth and timely releases.
• Performance Measurement: Monitor product performance using key metrics (e.g., customer engagement, conversion rates), gather feedback, and iterate to improve the product.

Qualifications:

• Experience: 3-5 years in product management, preferably in a fintech or AI-focused environment.
• Technical Acumen: Familiarity with AI/ML concepts, especially NLP, and ability to understand technical constraints and opportunities.
• Communication Skills: Strong written and verbal communication, with the ability to present complex ideas to both technical and non-technical audiences.
• Agility: Comfortable working in a fast-paced, startup setting where you can swiftly adapt to change and continuously learn.
• Able to communicate in mandarin to liaise with mandarin-speaking counterparts.

About Us:
Ground Labs is a leading software solutions provider specialising in Sensitive Data Management. We empower businesses with innovative, scalable, and user-friendly solutions that deliver exceptional value. As we continue to grow, we're looking for a dynamic and experienced Product Owner to join our team and play a pivotal role in shaping our product's future.

About Us:
Ground Labs is a leading software solutions provider specialising in Sensitive Data Management. We empower businesses with innovative, scalable, and user-friendly solutions that deliver exceptional value. As we continue to grow, we're looking for a dynamic and experienced Product Owner to join our team and play a pivotal role in shaping our product's future.

Role Summary:
As the Product Owner, you will act as the bridge between business stakeholders and the development team. You’ll own the product roadmap, prioritise features, and ensure that our solutions meet both customer needs and business goals. This is an exciting opportunity for a strategic thinker who thrives in a fast-paced, collaborative environment.

Key Responsibilities:

Product Vision & Strategy:

• Collaborate with stakeholders to define the product roadmap and align it with company objectives.
• Maintain a deep understanding of market trends, customer needs, and competitive landscape to inform product strategy.

Backlog Management:

• Translate business requirements into clear, actionable user stories and acceptance criteria.
• Prioritise and refine the product backlog, ensuring alignment with business goals and technical feasibility.
• Make trade-off decisions between scope, budget, and time while managing stakeholder expectations.

Collaboration with Development Teams:

• Work closely with the geographically distributed engineering team to deliver high-quality, scalable features.
• Participate in sprint planning, daily stand-ups, and retrospectives to provide clarity and remove roadblocks.
• Ensure delivered features meet acceptance criteria and are released on time.

Stakeholder Communication:

• Act as the primary point of contact for internal teams, including sales, marketing, and customer support.
• Communicate product updates, roadmaps, and release plans to stakeholders.

Customer Focus:

• Engage with customers to gather feedback, understand pain points, and identify opportunities for improvement.
• Prioritise features that enhance customer satisfaction and retention.

Metrics & Performance:

• Define and track key product performance metrics (KPIs) to evaluate success.
• Continuously iterate on the product based on data-driven insights and customer feedback.

Qualifications:

• At least 8 years of software industry experience and minimum of 5 years proven experience as a Product Owner, Product Manager, or similar role in a B2B SaaS product environment.
• Strong expertise in product management methodologies and techniques, such as Agile, Lean, User Stories, A/B-testing, design thinking…
• Experience working with geographically distributed cross-functional teams in the APAC region.
• Deep proficiency in data-driven decision making, analytics integration and user research, with a strong understanding of user-centered design principles.
• Excellent communication and presentation skills, with the ability to inspire and motivate cross-functional teams and influence stakeholders.
• Familiarity with tools like Jira, Confluence, or similar project management software.
• Knowledge of the data security & compliance market is a strong plus.
• Knowledge in cloud, databases, software security and machine learning / AI would be an asset
• Experience of building a solution from scratch is a strong plus.
• A University degree in Computer Science, Business, or related field.

If you’re passionate about driving product success and delivering value to customers, we’d love to hear from you!

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact-for ourselves, our company, and the users we serve. Join us.

Team Introduction

The TikTok Shop Ads Product team builds solutions that help merchants grow their businesses on TikTok by optimizing ad experiences throughout the shopping funnel. These tailored tools enable merchants, brands, and creators to showcase and sell products directly through in-feed videos, LIVEs, the product showcase tab, and the shopping center (2nd tab in the TikTok app). TikTok Shop is currently available in Southeast Asia, the United Kingdom, and the United States

Responsibilities:

- Based on the merchant growth , deeply integrate e-commerce products to improve shop sellable and shopads activation rates

- Define and execute a product strategy and roadmap for TikTok Shop ads, managing the entire product lifecycle from concept to post-launch optimization.

- Collaborate with cross-functional teams across engineering, marketing, operations, and demand generation for successful development and implementation.

- Analyze business challenges, identify U.S. market-specific client needs and pain points, and implement strategies for TikTok Shop ad solutions to drive performance.

- Assess product performance and customer feedback to optimize ad solutions and deliver maximum value for merchants and brands.

Qualifications:

Minimum Qualifications:

- BA/BS degree in Computer Science, Electrical Engineering, Mathematics, Statistics, or equivalent experience.

- 5+ years of product management experience, managing products from concept to launch and optimization.

- Ability to influence product management and engineering teams, and work with cross-functional stakeholders.

- Strong communication skills to articulate technical and business concepts to stakeholders at all levels.

- Proven problem-solving skills with the ability to define challenges and implement solutions.

- Fast learner with strong judgment and creative thinking abilities.

- Exceptional organizational and analytical skills in global, cross-functional roles.

Preferred Qualifications:

- 3+ years of experience in performance advertising, particularly in e-commerce or shopping ads.

- Experience in fast-paced environments, particularly in startups or rapidly evolving industries.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

• Oversee assigned product portfolio and generates sales to achieve revenue, target, and budget.
• Enhance professional and technical knowledge of sales product.
• Perform and assess market and competitive analysis to develop efficient business strategy and generate higher sales revenue.
• Develop strategic relationships with product vendors and partners to provide solutions to partners and end users.

Requirements:

• Diploma in Information Security or equivalent
• At least 2 years of experience in managing Network Security / Electronic / IT products.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Reg No. R21100996

Job Responsibilities

1. Strategic Planning and Execution for the Middle Platform Develop long-term strategic plans for middle-platform operations, ensuring alignment with the company's overall business strategy.
   Drive the effective implementation of middle-platform strategies, monitoring the achievement of various operational metrics.
   
2. Team Management and Collaboration Build, manage, and develop the middle-platform operations team, setting team goals and work plans.
   Foster internal team collaboration and communication, coordinate cross-departmental cooperation, and enhance overall efficiency.
   
3. Process Optimization and StandardizationStreamline and optimize middle-platform business processes, establishing standardized operational procedures and systems.
   Continuously monitor process execution, identify and resolve issues promptly, and improve operational efficiency and quality.
   
4. Data Management and Analysis Collect, organize, analyze, and report middle-platform data to support decision-making.
   Propose improvement measures and optimization suggestions based on data analysis to drive continuous improvement in middle-platform operations.
   
5. Resource Integration and Allocation Integrate various resources of the middle platform, including manpower, technology, and data, to achieve optimal resource allocation.
   Coordinate resources across different areas to ensure stable operation and efficient delivery of middle-platform services.
   
6. Project Management and Advancement Plan, organize, and implement middle-platform-related projects, ensuring timely and high-quality project completion.
   Track project progress and address risks and issues promptly during the project lifecycle.
   
7. Client Needs Alignment and Response Engage with business departments to understand their expectations and requirements for middle-platform services.
   Respond promptly to and address client feedback to enhance satisfaction with middle-platform services.
   

Job Requirements

1. Bachelor's degree or higher, with a preference for majors in Computer Science, Management, Statistics, or related fields.
2. Over 8 years of experience in middle-platform operations or relevant management roles, with familiarity in middle-platform architecture and operational models.
3. Strong strategic planning and execution capabilities, capable of formulating and implementing effective business strategies in complex environments.
4. Exceptional leadership and management skills, with the ability to motivate and guide multi-team collaboration.
5. Robust data analysis skills, enabling data-driven business decisions.
6. Proficient in project management, able to advance complex projects effectively, with a proven track record in managing medium to large-scale projects and achieving key business goals.
7. Excellent communication and negotiation skills, capable of building strong relationships with business teams and meeting their needs.
8. Keen insight into new technologies and industry trends, with innovative thinking and an awareness of change management.
9. Must be native in both English and Mandarin to liaise with international team and all Chinese stakeholders.

As an Product Marketing Manage, you'll join a diverse team focused on growing the consumer business across APAC, particularly in Southeast Asia (SEA). Your will be responsible for driving member growth and engagement through innovative programs and campaigns.

This role reports to the Senior Manager of International Consumer Product Marketing, based in Singapore - hybrid work arrangements (based in CBD).

Responsibilities:

• Drive member growth and engagement in APAC, focusing on SEA and India, through targeted campaigns.
• Create compelling marketing materials to enhance user experience on the business SaaS platform.
• Optimize member onboarding and collaborate with Product and Performance Marketing teams to increase sign-ups.
• Develop creative assets to educate members on key product features and drive engagement.
• Collaborate with cross-functional teams on go-to-market strategies and product launches.
• Analyze and optimize marketing performance using data-driven insights and A/B testing.

Basic Qualifications:

• 5+ years of experience in marketing and digital platforms.
• Strong team player with excellent cross-functional collaboration skills.
• Bachelor’s degree in Marketing or related field, or equivalent experience.
• Fluency in English and Bahasa Indonesia is prefered.

Responsibilities

• Ensure workshop in operation to produce quality products and on-time delivery.
• Lead by example to manage and supervise workshop production team.
• Communicate to align with various departments.
• Experience in set up and operating Manual and Machine tools related to Precision Engineering.
• Experience in CADCAM.
• Production planning
• Ensure safety standards on the production floor.
• Lead workshop maintenance, troubleshooting and corrective actions.
• Any other ad-hoc duties as assigned.

Qualification

• Minimum NITEC/Diploma qualifications in Engineering.
• Prefer 10 years of working experience in shop floor production related to Precision Engineering.
• At least 3 years of supervisory/ management experience.
• Strong attention to detail and quality.
• Good interpersonal and communication skills to diverse work force.

Regional Product Manager (Senior) – Regenerative Medicine and Gene technologies

We are seeking a passionate and dynamic Product Manager to join a specialised division focused on cutting-edge medical technologies in regenerative medicine and gene technology. In this role, you will be a key player in driving marketing strategies to support product launches and market expansion across the Southeast Asia (SEA) region in 2025.

The Opportunity

As a Senior Product Manager, you will take the lead in shaping and implementing marketing strategies tailored to a fast-evolving landscape, emphasising innovative digital engagements. You will have the opportunity to collaborate with cross-functional teams to enhance market share, support commercial sales activities, and contribute to the success of life-saving therapies in the region.

What We're Looking For

• Bachelor’s degree in medical, biology, life sciences, business, or marketing-related fields.
• 7+ years in sales or marketing within a medical device, pharmaceutical, or healthcare-related company.
• Prior experience in medical devices (not limited to cell or gene therapy equipment, but also class 3 medical devices, cardiology, orthopaedics, energy device, endoscopy, surgical related, or other related technologies, is advantageous).
• Demonstrated ability to understand market dynamics and develop actionable strategies.
• Strong business insight to identify new opportunities and successfully navigate market entry.
• Budgeting and financial planning for marketing initiatives.
• Experience organizing and participating in industry events, conferences, and product launches.
• Proven ability to train and educate sales teams on technical products.
• Exceptional interpersonal and communication skills, with a proactive and results-driven mindset.
• Motivated to contribute to the profitability and growth of the business.
• Strong organizational skills and attention to detail.

What's On Offer

• Work in an international environment with access to cutting-edge medical technologies.
• Robust career development opportunities and structured internal training programs.
• Competitive remuneration package, performance bonuses, and comprehensive medical coverage.
• Be part of a team that pioneers advanced solutions in regenerative and gene therapy.

What’s Next

We are looking for a driven and experienced Product Manager (up to senior level) to join a global leader in medical technologies. If you are passionate about healthcare innovation and eager to make a difference in regenerative medicine, we’d love to hear from you.

Please apply with your most updated CV to [email protected]

Note: Due to the high volume of applications, we may not be able to respond to everyone individually. If you do not hear from us, please assume your application was unsuccessful this time, but we encourage you to reapply in the future.

We look forward to considering your application!

Engage Group Life Science – Singapore & SEA
[email protected]

Engage Group Pte.Ltd is a licensed business under the Ministry of Manpower: (EA: 18C9316)

Job Responsibilities:

• Directs, manages, and optimizes two plants or production facilities’ overall operations and financial performance (P&L)
• Sets policies and procedures that guide plant operations' productivity, quality, and cost efficiency
• Organize the factory's mid-to-long-term plan and annual work plan
• Take overall responsibility for the management and formulation of the factory’s production line
• Ensure the production progress, and be responsible for the company's total production capacity, quality, and production efficiency
• Systematically collects operational metrics to analyze productivity and set performance targets to meet revenue and cost goals
• Supports the development and deployment of manufacturing practices focused on quality and continuous improvement
• Approves policies developed within various sub-functions and departments
• Direct Operations by ensuring that teams work closely to analyze the demand and develop production strategies, including supply chain, product rationalization, material flow, information flow, manpower staffing, and equipment to meet Customer requirements
• Troubleshoot process-related problems and formulate a corrective action plan to avoid recurrence of shortcomings in the processing line.
• Drive industrial relations harmony and accountability for all plant KPIs and ensures adequate training and development at all staff/operations levels
• Oversees multi-functional plant teams including finance, engineering, materials, quality assurance, and human resources
• Take on other responsibilities as may be reasonably assigned to you by your superiors from time to time

Job Requirements:

• Tertiary education
• Willing to be based in Vietnam. Prior experiences based in China or overseas will be preferred
• At least 10+ years of experience in manufacturing and has a deep understanding of factory production and manufacturing management processes, management methods and models
• Familiar with products in the fields of furniture/kitchen cabinet (sofas / wood / textiles) will be an advantage
• Familiar with the requirements of the quality management system
• Proficiency in English and Chinese communication and writing as required to liaise with China manufacturing plants as well
• Strong analytical, leadership, and communication skills
• Possess strong business acumen and operations process driven
• Strong stakeholder management capability

Interested candidates, submit MS Word resume to [email protected] or contact +65 62251232

Job Summary

An excellent career opportunity for individuals who are experienced in managing end-to-end lifecycle for Life and Health Insurance products to grow and contribute in an esteemed organization.

Mandatory Skill-set

• Degree in Actuarial Science, Accountancy, Finance or Marketing;
• At least 7 years of working experience in product development, marketing or actuarial within financial services;
• Possess excellent understanding of life insurance products such as but not limited to term-life, whole-life, universal-life and variable-life insurance;
• Good experience in Life and Health product development, product pricing, exposure to proposition development and project implementation;
• Experience in new market development, managing industry and go to market strategies in new technology deployment;
• Strong multitasking abilities, quick adaptability to develop executable plans in bringing projects from conception to launch, driving implementation to success;
• Excellent presentation, communication, interpersonal and negotiation skills;
• Self-driven, resourceful and result oriented.

Desired Skill-set

• Certifications in CMFAS and/or LOMA;
• Insurance certifications such as BCP, PGI, HI and ComGI.

Responsibilities

• Ideate, plan, and manage product development and involve in the end-to-end activities for new products;
• Conduct customer research and competitive analysis to deliver the best product proposition;
• Collaborate with other departments such as Actuarial, Implementation and Pricing team to strategize;
• Conduct product risk assessment and share with the management on the best risk management practices;
• Prepare Product Specification (FactSheet), Product Summary cum Presentation and Policy Contract;
• Work with Business Heads for product approval documentation and business casing within the stipulated timeline;
• Responsible on the communication and drafting of product launch announcements include marketing initiatives, work with agencies and bancassurance to achieve the channel's KPIs;
• Responsible on post product launch monitoring, synthesize customer feedback, findings from user research and other market insights and distill them into the roadmaps and feature lists;
• Ensure adherence to regulatory requirements and industry standards.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639