Total 5 help desk specialist job vacancies in Manufacturing / Production category in Northshore, North East

The Product Sales Specialist is a regional sales role that is part of the global Cash & Inside Sales team. The role deals with complex cash management requirements for the most demanding and sophisticated multi-national clients operating across Asia Pacific and Japan. This role is expected to develop and grow client relationships by understanding client needs and delivering solutions across the full range of cash management products and services that Citi can offer and will be a combination of event driven sales e.g. responding to large scale and/or complex regional tenders in the form of RFIs (Request for information), RFPs (Request for Proposals) and proactive sales e.g. targeted proactive engagement for key select acquisition names or defensive names for the firm. The key objective of the role is to increase penetration of the Bank’s TTS services within the existing regional client base as well as acquiring new clients for the Bank across CB / GNB client segments and is a driver in generating revenue through new TTS deals.

Responsibilities:

• Plays a leading role in setting and executing overall deal strategy for each deal, which includes solution structuring, pricing strategy and negotiation, marketing/pitching approach
• Responsible for coordinating internal deal processes e.g. obtaining internal approvals / sign-off, closing, handover to implementation
• The individual is accountable for delivering against client (i.e. deal wins) and acts as a center of expertise / excellence in cash management solutioning to support focused regional client opportunities
• Supports the firm’s effort in building profitable, long-term client relationships, orchestrating delivery of superior products and services to corporate clients adding value to their treasury processes
• Works with external stakeholders to fully understand and ensure that customers’ needs / asks are addressed through our responses and marketing materials
• Works with key deal team stakeholders for the preparation of responses to global/regional tenders e.g. Proposal Unit, Client Coverage Team (Sales Solutions/Banking), Product Teams, Country Teams etc. to develop and deliver end-to-end high quality and customized Request for Proposal (RFP) & Request for Information (RFI) responses to best position Citi to win the mandate
• For proactive engagements, product sales will work with the deal team to develop and deliver presentation and marketing collateral for effective selling and gaining client’s mind share
• Be familiar with TTS positioning and messages from marketing materials and effectively incorporate into all client communication (written / verbal). Champions ‘best practices’ for effective selling
• Applies in-depth technical product & sales skills with client diagnostic and origination skills to design complex multi-product solutions, for Corporate, Public Sector and Financials Institutions clients
• Keep abreast of customer needs & market trends through continuous interaction with clients, coverage & product
• Evaluates competitive landscape and appropriately assess risk/reward of transactions when making business decisions
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Provides input / feedback for new product development and innovation

Qualifications:

• 2-5 years of experience
• Proficient in MS Excel, MS Power Point, MS Word desirable
• Possess the curiosity to learn as well as the enthusiasm and tenacity to deal with challenges, often within a time constrained environment
• Should be an accomplished Product, Sales and Customer orientated person with ability to marry client needs and Citi’s product capabilities in order to develop customized solutioning to address client requirements

Education:

• Bachelors/University degree or equivalent experience
• Master's degree is "Good to Have"

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

· Overall responsible for development and maintenance of customer accounts in Singapore and Indonesia

· Executes company promotional strategy.

· Manage each account to maximize profitability of systems, reagents and consumables.

· Establish a customer call frequency appropriate to the level for each account

· Identify and support field sales efforts through clinical and educational customer needs assessment, product and procedural training, in-servicing, and required customer follow up

· Provide pricing, market and technical input for tender processes

· Maintain current and in-depth knowledge of Sebia and competition products

· Develops the relationship with the KOLs

· Performs sales presentations, lead evaluations/demonstrations with customers and distributor teams

· Participates in symposiums, workshops and exhibitions

Qualifications and Requirements

· Bachelor degree or above in life sciences, medical or related field.

· 2 to 5 years of frontline experience in IVD sales.

· Excellent verbal and written communication skills & influencing skills in English.

Job Description

• Initiate for our Product Solutions business growth focusing on sushi & IIoT related solutions
• Formulate & implement product strategy; execute the business plan & support sales to achieve sales budget and mid-term plan
• Support regional offices for expanding the product business through competencies including market penetration, competitor analysis, conducting seminars, workshops & exhibitions
• Engage with 3rd party supplier/SI for turnkey solution and pricing optimization
• Address Techno-commercial product/application-related queries, provide training on the product & feedback market trend/intelligence with HQ
• Support and supervise LCO team to propose & deliver package solution (Sushi package projects including 3rd party gateway, application software On-premise/cloud etc)
• Engage & liaise with LCO team & provide necessary project implementation support (either on-site o remotely) to achieve project milestones inline with the project schedule
• Support on ProSol products packaging to develop viable solution jointly with intra & inter department/division to meet Customer requirements/applications

Requirements

• Diploma/Degree in Electronics/Communication/Networking/IT/Instrumentation
• Minimum 5 to 7 years’ experience in handling products business or managing projects for process industries
• Basic application knowledge in industries as Refining/ Petrochemical/Power/Oil & Gas etc
• Willing to travel in Southeast Asia region including short term stay at customer locations to oversee project implementation
• Basic understanding and experience on Digital communications, IIoT, Field instruments
• Knowledge on various solutions used in industry and commercial. Basic info on telecom & networking is desirable
• Good presentation skills and networking capabilities
• Exposure to sales pursuit experience or implementation of projects with multiple products or 3rd party items packages for industries

By responding to Yokogawa’s advertisement, consent is considered given to Yokogawa to collect the required personal data for the purpose of recruitment with expectation that Yokogawa will protect personal data with security safeguards that are reasonable and appropriate to the sensitivity of the personal data, to protect it from unauthorized access, use or disclosure and complies with applicable regulatory requirements with respect to the retention of personal data.

Services Sales Manager

At Dell Technologies, we create the extraordinary. Our Outside Sales Product Specialists are the experts who sell innovation to the world. Responsible for a set of products and services, they get to know their portfolio inside and out. Our Outside Sales teams rely on them for technical advice during the sales process. They directly advise customers on everything from product features and configurations, through to pricing and availability.

Join us to do the best work of your career and make a profound social impact as a Services Sales Manager on our Product and Solutions Sales Specialist Team in Singapore.

What you’ll achieve
As an Outside Sales Product Specialist, you will proactively identify and solve customer business needs by providing subject matter expertise and creating solutions using Dell’s products and services.

You will:
•Manage relationships with senior level technical personnel and decision makers
•Demonstrate the value of a product and/or service technology to advance customer business objectives
•Provide insight and thought leadership to customers concerning applicability of highly complex products and services
•Act as a technical resource for the sales organization to help meet and exceed their objectives

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements
•Advanced knowledge of technical products, vendors and families of technologies
•Excellent understanding of product configurations
•Exceptional oral and written communication skills to communicate with customers, support personnel and leadership

Desirable Requirements
•8 to 12 years of related experience in a relationship selling role
•Bachelor’s degree

Who we are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Application closing date: 1st May 2024

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.

This will be 12 months contract role based in Singapore, Central.

Experience in liaising with Vendors / E-Commerce & Handling hardware products preferred.

Job Description:

• Develop and execute category strategies, promotions and action plans to achieve sales and margin targets
• Manage the product lifecycle, from launching of new products, to optimizing and discontinuing end of life products
• Analyse sales data, market trends and insights, customer feedback, and competitor activities to identify opportunities and challenges for your category
• Collaborate with marketing and operations teams to create and execute effective campaigns and promotions for your category
• Monitor and report on the performance of your category, using various metrics and tools
• Manage inventory of demo products

Candidate Requirements:

• At least 3 years of experience in Consumer IT (Retail, e-Commerce) in Sales / Marketing / Category Management
• Proficient in Microsoft Office, Excel (vlookup and pivot tables), PowerPoint. More importantly, be able to analyse data
• Proven track record of being an Independent proactive and is not one who is afraid to speak up and ask questions when in doubt