Total 19 Manager service engineer job vacancies in Manufacturing / Production category in Singapore

• Be part of a dynamic lab & medical equipment firm
• Attractive benefits

RESPONSIBILITIES

• Present, promote and sell products/services to existing and prospective customers in the cleanroom, biotechnology and pharmaceutical production industries
• Develop and implement strategic sales plans for products offered and agencies assigned
• Engage with potential customers to understand their needs; identifies and suggests equipment, products, services or solutions that will meet those needs.
• Analyse the territory and market’s potential, track sales and status reports
• Develop strong technical know-how on products and applications to support and effectively engage prospects and clients
• Foster and enhance good relationship with all of our customers and grow product portfolio for the team

REQUIREMENTS

Incumbent should ideally be from a Sales Engineer background, experienced in sales related to cleanroom/industrial/pharmaceutical industries. Sales experience is in relations to capital equipment (CAPEX)/ Engineering/integration-related solutions, unlike benchtop devices.

• Minimum diploma in Engineering, Biotechnology or related disciplines
• Minimum 3 years of experience in technical sales environment within related industries (e.g.: healthcare/ cleanroom/ pharmaceutical/ industrial equipment)
• Has strong sales track records
• Experienced in tender and request for quotation (RFQ) preparation and costing
• Preferably with cleanroom or pharmaceutical equipment sales experience
• Good communication & presentation skills (well versed in English – both spoken and written)
• Good analytical and problem-solving skills
• Target driven and able to work independently
• Meticulous and organized personality
• A positive attitude is a mind set that helps you see and recognize opportunities, as well as a strong willingness to learn

We are seeking an experienced and forward-thinking Investment Project Engineer to join our team and be stationed in Singapore. This pivotal role will focus on supporting and driving investment projects to ensure stable and sustainable investment for future growth.

The ideal candidate will play a crucial role in establishing a consistent organization dedicated to long-term investment stability, collaborating closely with both the Japan Mazak staff and the YMS investment team.

Key Responsibilities:

· Lead and support investment projects, ensuring they align with the company's strategic objectives.

· Collaborate with Japan Mazak and cross-functional teams to support YMS investment initiatives, technical requirement and ensure seamless project execution.

· Establish and maintain a consistent organizational framework to ensure future stable investment.

· Conduct thorough reviews of current manufacturing processes and identify areas for enhancement.

· Develop and manage project budgets, timelines, adherence to design specifications and resource allocations.

· Foster strong relationships with internal and external stakeholders to facilitate successful project outcomes.

· Conduct risk assessments and develop mitigation strategies to ensure project success.

· Serve as a key point of contact and resource for manufacturing investment-related inquiries and initiatives.

· Prepare detailed reports and presentations for senior management, highlighting project progress, challenges, and opportunities.

· Stay abreast of industry trends and technological advancements in machine tool manufacturing that could impact investment strategies.

Job Requirements

Education:

· Bachelor’s degree in Mechanical Engineering, Industrial Engineering, Project Management, or a related field.

Experience:

· A minimum of 5-7 years of experience in managing and supporting large-scale investment projects, with a specific focus on equipment manufacturing.

· Proven track record of successfully leading investment initiatives within the equipment manufacturing industry.

· Extensive experience working within Japanese business culture and practices, ideally in a multinational corporation.

Technical Skills:

· In-depth knowledge of equipment tool manufacturing processes, technologies, and industry standards.

· Proficiency in Microsoft Application and possess strong knowledge and mastery of 2D CAD, SolidWorks software, etc

· Strong financial acumen with experience in budgeting, forecasting, and financial analysis related to investment projects.

· Excellent understanding of risk management principles and the ability to develop and implement effective risk mitigation strategies.

Soft Skills:

· Exceptional leadership and organizational skills with the ability to manage and mentor project teams.

· Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams, stakeholders, and senior management.

· Bilingual proficiency in Japanese and English, with excellent written and verbal communication skills in both languages.

· Strategic thinking and problem-solving abilities to anticipate challenges and devise effective solutions.

Professional Attributes:

· Demonstrated ability to establish and maintain consistent organizational frameworks to support stable future investments.

· Commitment to continuous improvement and innovation in investment project management practices.

· High level of integrity and professionalism in all aspects of work.

Industry-Specific Experience:

· Extensive knowledge of the equipment manufacturing industry, including current trends, challenges, and opportunities.

· Experience in evaluating and integrating new technologies and processes in the equipment manufacturing sector.

· Familiarity with regulatory requirements and standards specific to equipment manufacturing.

Cultural and Business Acumen:

· Deep understanding of Japanese business etiquette, culture, and communication styles.

· Experience in navigating and bridging cultural differences in a global business environment.

· Ability to build and maintain strong relationships with Japanese and local stakeholders.

Salary: $6,000 - $8,000 + 15 Days AL

5 Working Days, 9am-6pm(Up to change according to project)

Changi South (Between Bedok / Kembangan MRT)

Requirements:

Degree or diploma and aptitude relevant to Broadcast Engineering (specializing in Broadcast Engineering, including System / Audio Engineering / IT or any other related area).

Safety Knowledge: Good knowledge of the principles of safety at work as applied in the TV industry.

Understanding of OB Systems: Understanding of Outside Broadcast systems and environment.

Knowledge and experience of operating and troubleshooting a range of OB equipment in sound, communication, IP, etc.

Minimum 5-8 years of work experience in Outside Broadcast Environment.

Event Experience: Experience with internatinal scale events is necessary.

Job Scopes: (Before, During & After Project)

Review the operations of the Engineering Department to ensure the quality of broadcast operations meet industry standards.

Remain up-to-date with outdoor broadcast technology and equipment.

Guide the Assistant Engineers to read technical (Auto CAD) engineering drawings and plan for their training where needed.

Ensure procedure for video equipment testing and preparation is in place.

Ensure adequate processes are in place for communication / escalation of technical related problems that arise during a project.

Keep Engineering environment (Warehouse, Engineering Room and desks) clean, functional, safe and presentable.

Ensure compliance of engineering procedures with Health & Safety guidelines.

Supervise and schedule maintenance of specific categories of broadcast equipment to ensure the equipment are fully functional and well maintained (internally and externally clean/dust-free).

Monitor physical and technical quality and appearance of broadcast equipment. Prepare the maintenance & improvement report.

Plan and maintain a list of specific categories of broadcast equipment which require scheduled maintenance.

• Company located at Tuas

• Monday – Friday: 8am – 5pm

• Well Established Manufacturing Company

• Variable Bonus + Excellent Welfare & Benefits

Job Scope

• Assist the Production Manager and Machining Shop Manager in taking charge of all jobs whenever necessary and ensure delegation and coordination on the necessary works.
• Ensure that all budgets and plans are met.
• Assist the Production Manager and Machining Shop Manager to monitor and manage loadings, direct labour hours, overtime, rework, scrap, on time deliveries, downtime, work efficiencies and ensure all measurements are within plans whenever necessary.
• Organize weekly production meeting to provide status update to all relevant departments and iron out related production issues.
• Assist the Production Manager and Machining Shop Manager to formulate shop floor production plans and optimize production hours and weekly planned hours ensuring on time delivery.
• Assist the Production Manager and Machining Shop Manager to identify the skill level of production employees and distribute suitable work tasks to achieve higher throughput whenever necessary.
• Assist the Production Manager and Machining Shop Manager to conduct annual performance appraisal for all reporting employees whenever necessary.
• Assist the Production Manager and Machining Shop Manager in resolving bottleneck situations and determining root cause, corrections and corrective actions for internal rejection and scrap.
• Assist the Production Manager and Machining Shop Manager in initiating purchase requisition for any requirements and preparing monthly reports whenever necessary.

Requirement

• Diploma / Degree in Mechanical / Manufacturing Engineering or equivalent
• 1 - 3 years of relevant experience in metal machining or oil & gas industry

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

KHOO SOT MEI (R21102604)

EA Recruitment Pte Ltd

EA License No: 21C0492

What a Graphics Printhead Product Engineer does at HP:

• Responsible for the quality and reliability of the Thermal Inkjet printheads used for Graphics Large Format printing application in meeting the desired performance levels to deliver the expected customer experience.
• Take leadership in the continuous improvement to the reliability tests and factory testing gates to enhance detection capability of quality issues and optimize the cost of quality where appropriate.
• Engage in New Product Introduction programs at early development phase, influencing the design/decisions for mass manufacturing and lead issue resolution for any incoming quality issue that affect the printhead product quality.
• Collaborating with various functional groups such as process, system interaction, supply chain, procurement and customer assurance, the product engineer is responsible for performing evaluation of product/process changes, resolve quality issues, drive containment of affected parts during a quality escalation.
• Lead the Quality Improvement activities to proactively identify, address and contain issues upfront and drive quality audit compliance for the team.
• Develop and execute test plans to qualify product or manufacturing changes to ensure there is no impact to the product performance.

Individual who does well in this role in HP, usually possess:

• Bachelor's Degree in Mechanical / Material / Manufacturing / Chemical / Electrical
• Strong leadership skills.
• Possess good understanding of manufacturing process, methodologies and environment.
• Excellent analytical, problem solving and project management skills.
• Good understanding of quality assurance & process control knowledge.
• Excellent team player, interpersonal and communication skills.
• Able to work well under pressure and tight schedules.
• Proactive, innovative and self-motivating.
• Possess knowledge of smart manufacturing technologies and data analytics will be an added advantage.

Sustainable impact is HP’s commitment to create positive, lasting change for the planet, its people, and our communities. This serves as a guiding principle for delivering on our corporate vision – to create technology that makes life better for everyone, everywhere.

HP is a Human Capital Partner – we commit to human capital development and adopting progressive workplace practices globally.

Lead & support the Manufacturing Engineering activity in Engine Overhaul/Component Repair Production Area. Act as Technical Authority, owner of the Engineering Standards in SAESL Operating System and ensure deployment of the initial and continuing process capability standard of the methods to the cell including the resolution of the technical issues/problems/arisings to meet operation cell requirements of safety, cost delivery rate and leadtime (SQCD).

Responsibilities

• HSE – Responsible for ensuring that all processes and methods deployed within the cell/area of accountability are in full compliance to Health, Safety & Environmental Standards and meet the expectations of the Zero Harm Programme.
• Product Safety – Responsible for ensuring that product safety risks are understood and mitigated to meet the required safety levels and reduce the safety risks so far as is reasonably practicable. Support requirements of the Company’s Safety Management System, and for promoting a product safety culture in the organization.
• Safety & Quality – To promote a Behavioral Based Safety Culture. Together with Operation advocate ‘Speak Up’ and embed the elements of Narrate & Demonstrate in the areas of responsibilities.
• Quality – Promote a culture of zero defects ensuring that manufacturing processes and methods within the business are developed and deployed to support Right First Time methodology.
• Coach the team in the use of SAESL Operating Sytem, DMAIC and Sytem Engineerin Tools. Ensure compliance to all relevant company, legislative and technical policies, and standards.
• Cost – To provide leadership to Manufacturing Engineers to support operation cells to drive productivity and optimize OPEX costs.
• Standards – define, maintain and enhance to SAESL Operating System Standards. Provide Tools for ME to imrplement the Standards, working with the cell/area of accountability and Process Owners, and where applicable with the suppliers, drive manufacturing processes towards identified consistent best practice.
• Identify, synthesise and locally govern the requirements for improvements and innovations in manufacturing processes and methods of manufacture within their area of accountability.
• Lead – Act as Technical Authority specifying Manufacturing Engineering, process requirements, methods and make technical decisions in relation to the area of accountability including FAIR/MSA activities and Source & method change.
• Lead – To provide leadership to drive accountability and enablement through engagement and coaching team members, so that everyone can be at their best.
• People – Develop talent to meet the required competencies for the Manufacturing Engineers. Continuously seek to expand knowledge and experience to increase effectiveness in understanding existing and new activities.
• Capability & Technology – Lead the technical input and integrate Manufacturing Technology, Digital Manufacturing and Product Introduction activities to support growth, capability and capacity to achieve operational planned objectives.
• Deploy capability (including NPI) – Buy –off the production readiness of new manufacturing capabilities and assemblies.
• Develop numerate, real time methods for capturing process capability, and ensure it is available and acted on within the facility/supply chain.
• Maintain and/or govern Production Technical Packages (technical instructions, programmes, tooling, etc) for all parts/assemblies which clearly define the manufacturing process.
• Ensure manufacturing processes and/or methods of manufacture within the business and suppliers are capable of meeting and continuing to meet the requirements for quality, cost, delivery rate and time.
• Co-ordinate the technical support to operations and suppliers such that problems and arising are resolved in a structured and timely manner.

What you will do

• CPU Testing Binning Strategy & Realization
• Production volume ramp-up support which includes fast-turn-around test program delivery/optimization and cost reduction through yield optimization and test time reduction
• Cross collaboration with Design/DFT/DV/TE team to enable efficient test-case simulation and (mini)ATE bring-up

What you will bring

• Bachelor/Masters Degree in Electrical/Computer Engineering
• Min 7 years of CPU related Chip Mass Production Experience is a MUST.
• Software+Hardware Testing PCB built
• Familiarity with CPU Testing (ARM/MIPS/SNPS...)
• Cross-site working experience is a MUST.
• Experience with Foundry, Post-Silicon, FPGA, DVT, SLT debug is a PLUS.
• Smart-Phone Adv. ASIC consumer product HW design experience is a PLUS.

Location: One North, Singapore

Assume a vital position as a key member of a high-performing team that delivers infrastructure and performance excellence. Your role will be instrumental in shaping the future at one of the world's largest and most influential companies.

As a Lead Infrastructure Engineer at JPMorgan Chase within the Employee Platforms, you apply deep knowledge of software, applications, and technical processes within the infrastructure engineering discipline. Continue to evolve your technical and cross-functional knowledge outside of your aligned domain of expertise.

Job responsibilities

• Coordinates the resolution of critical Major Incidents utilizing technical and business resources in 24x7x365 enterprise organization.

• Leads Major Incidents to resolution authoritatively and confidently; in the heat of the moment may be called upon to make decisions on behalf of Employee Platforms that could have production impacting implications.

• Sends executive communications to a global audience giving details of the incident and impacts to the business, including next steps and root cause analysis.

• Leads large senior management conference calls to advise Lines of business (LOBs) of major incidents occurring in the environment.

• Performs root cause analysis for all critical Major incidents and driving resolution to the issues.

• Ensures that the firm’s monitoring and automation platforms are actively leveraged to drive continuous improvement of business data and identifying systemic issues and eliminate them from the root level.

• Leads teams of technologists that provide end-to-end application or infrastructure service delivery for the successful business operations of Employee Platforms.

• Executes policies and procedures that ensure operational stability and availability.

• Monitors production environments for anomalies, address issues, and drive evolution of utilization of standard observability tools.

• Escalates and communicate issues and solutions to the business and technology stakeholders, actively participating from incident resolution to service restoration.

• Leads incident, problem, and change management in support of full stack technology systems, applications, or infrastructure.

Required qualifications, capabilities, and skills:

• Bachelor’s degree in Computer Science/Information Systems/Engineering or related disciplines

• 5+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services.

• Experience managing applications or infrastructure in a large-scale technology environment both on premises and public cloud.

• Proficient in observability and monitoring tools and techniques.

• Experience executing on processes in scope of the Information Technology Infrastructure Library (ITIL) framework.

• Expertise in Service Now, including building reports and dashboards.

Preferred qualifications, capabilities, and skills

• Working knowledge in one or more general purpose programming languages and/or automation scripting.

• Practical experience with public cloud.

• Agile experience, with JIRA and Align.

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=2fa0c63f76afd286d440ef06effdcd7e

The incumbent will be responsible for the assigned product line(s) within Device Connectors in the Southeast Asia market, as a Farmers Role.

Binding the product strategy to the tactics needed to drive success in sales and to expand the presence in the SEA Market. Develop product positioning to achieve SEA sales goals and provide the marketing promotional tools to facilitate growth of new customers and expansion of shares in existing customers.

Responsibilities:

• Define the Product Marketing objectives for SEA together with the Market Segment Manager, in line with the Sales & Marketing Plan from HQ.
• Develop and execute Marketing Campaign and strategies for product(s) based on analysis of market growth potential and competition, in alignment with Regional Sales Management.
• Manage the budget for the assigned product lines(s) with Sales in tactical promotional efforts and increase engagement activities in the market.
• Provide a sound technical/application knowledge base on assigned product line(s).
• Optimal product positioning on identified markets through the entire life cycle (incl. PCN / RoHS / REACH / Product Compliance & Quality)
• Regular appropriate Product & Application training to the Sales (e.g. Channel Partners, internal and external)
• Deliver professional presentations and hands-on demonstrations of assigned product(s), applications, and technology to customers.
• Propose competitive market pricing for Product Campaigns to support Design-Ins and New Project Implementations.
• Develop product reference tools and product demos to SEA Sales team & channel partners.
• Drive the Design-In /Spec-In/ Cross out activities with field sales and distribution network within Southeast Asia to provide suitable solutions to customers.
• Initiate and coordinate promotional efforts with MARCOM.
• Establish a collaborative relationship with supporting departments with SEA Finance & Controlling, Quality & Assurance, Supply Chain Management & Corporate Management, as well as consistently provide feedback to HQ (Business Unit(s), Technical Sales Management)
• Report submission to be done timely, as required by Segment Manager.
• Maintaining a sound industrial and market business knowledge on area of responsibility:-

1. By representing the company in attending industrial events and fairs, roadshows, committee meeting and formal business functions
2. Knowledge transfer SEA Team.

Requirement

• Diploma or Degree in an Engineering related field. Additional qualifications in Marketing will be an added advantage.
• Minimum 2 - 5 years of experience in electronics industry.
• Experience in the Southeast Asia industrial connector business market will be a plus.
• Experience in competitive pricing strategy and target marketing.
• Ability to understand technical solutions.
• Excellent MS Office skills, especially in PowerPoint.
• Independent thinker, resourceful, self-starter and a good team player
• Strong organizational and communication skills
• Willingness to travel within SEA region and within short notice.

Job Description

You will be responsible in managing all aspects of the assigned product line to achieve profitability and growth in market share within the Southeast Asia region.

RESPONSIBILITIES:

• Develop marketing plans and strategies for assigned product line based on analysis of market growth potential and competition to achieve Sales & Marketing objectives as established.
• Effectively increase product awareness by driving tactical promotional efforts and engagement activities with internal and external sales team, which includes but not limited to product launches, develop publication articles and white papers to promote products scope and focus; and develop promotional demonstration tools for focused products.
• Develop and deliver product & industry training (including applications, competitive products & technologies, and features & benefits training) for internal and channel personnel.
• Deliver presentations and hands-on demonstrations of assigned products, applications, and technology to customers for the purpose of product sales and awareness.
• Responsible for managing product line(s) budget.
• Work closely with Sales Team within Southeast Asia to provide solutions to customers.
• Demonstrate a positive and flexible approach to changing business priorities.
• Communicate strategic businesses and price negotiations with Headquarter Business Unit(s) and consistently provide feedback regarding competition, product and/or market needs.
• Coordinate promotional efforts with MARCOM.
• Maintain a sound technical/application knowledge base on assigned product line(s).

Qualifications

• 2 - 3 years of experience in industrial electrical component/solutions. (Candidate with higher experience will be considered for Manager Role)
• Ability to understand technical solutions
• Excellent MS Office skills, especially in POWERPOINT
• Willing to travel extensively and within short notice

• MNC
• Basic $5000 - $7000 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location : Jurong Island (Transport Provided)
• Working days : Monday to Friday
• Working hours : 8am to 4.30pm

Job Responsibilities:

• To support Production Manager in leading Production & Logistics department to ensure safe and stable operation in Daily, GCM (grade change maintenance) and SDM (Shut down maintenance) operation and planning
• To follow up with Technical and Maintenance department on critical mechanical or E&I issues that impact plant safety, quality, and reliability
• To lead in managing the Local and Global CARs (Corrective Action Request) relating to Safety, Quality, Reliability and Stable operation matters under Production and Logistics department and manage to ensure CARs are well followed
• To lead and support capex related matters from Production team. Capex matters include planning, proposal, study, Hazop, commissioning and evaluation in each of the Capex planning phases
• To support and lead in new production grade trial operation with the trial planning, manpower arrangement, coordination with other various department and in house contractors to ensure smooth operation during the trial
• To assist or lead Global MOC relating to raw material planning, new specification changes, and packaging design changes
• To participate and support Production & Logistics Manager in providing information and evidence during HSEQ, Stable Operation, LQA, and Budget preparation, including to make investigation summary or report
• To undertake special assignments or projects as directed by the Production & Logistics Manager

Requirements:

• Diploma or Degree in Chemical Engineering.
• Minimum five years of related working experience in Production, Operations etc. in the Chemical industry

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

THIEN CHING MEI (R2198032)

EA Recruitment Pte Ltd

EA License No: 21C0492

Assistant Production & Logistics Manager | Chemical Engineer | Jurong Island

Working hours: 5-days (Mon to Fri) / 8 am to 4.30pm

Location: Jurong Island (Company transport provided near Jurong East MRT)

Salary : $5000 -$7000 + $250(Allowance)

The Assistant Production & Logistics Manager assists the Production & Logistic Manager in the management of the Production department and Plant operation.

Responsibilities

• To support Production Manager in leading Production & Logistics department to ensure safe and stable operation in Daily, GCM (grade change maintenance) and SDM (Shut down maintenance) operation and planning.
• To follow up with Technical and Maintenance department on critical mechanical or E&I issues that impact plant safety, quality, and reliability.
• To lead in managing the Local and Global CARs (Corrective Action Request) relating to Safety, Quality, Reliability and Stable operation matters under Production and Logistics department and manage to ensure CARs are well followed.
• To lead and support capex related matters from Production team. Capex matters include planning, proposal, study, Hazop, commissioning and evaluation in each of the Capex planning phases.
• To support and lead in new production grade trial operation with the trial planning, manpower arrangement, coordination with other various department and in house contractors to ensure smooth operation during the trial.
• To assist or lead Global MOC relating to raw material planning, new specification changes, and packaging design changes.
• To participate and support Production & Logistics Manager in providing information and evidence during HSEQ, Stable Operation, LQA, and Budget preparation, including to make investigation summary or report.
• To undertake special assignments or projects as directed by the Production & Logistics Manager.

Requirements:

• Diploma or Degree in Chemical Engineering.
• Minimum 5 years of related working experience in Production, Operations etc. in the Chemical industry.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

• MNC
• Basic $5000 - $7000 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location : Jurong Island (Transport Provided)
• Working days : Monday to Friday
• Working hours : 8am to 4.30pm

Job Responsibilities:

• To support Production Manager in leading Production & Logistics department to ensure safe and stable operation in Daily, GCM (grade change maintenance) and SDM (Shut down maintenance) operation and planning
• To follow up with Technical and Maintenance department on critical mechanical or E&I issues that impact plant safety, quality, and reliability
• To lead in managing the Local and Global CARs (Corrective Action Request) relating to Safety, Quality, Reliability and Stable operation matters under Production and Logistics department and manage to ensure CARs are well followed
• To lead and support capex related matters from Production team. Capex matters include planning, proposal, study, Hazop, commissioning and evaluation in each of the Capex planning phases
• To support and lead in new production grade trial operation with the trial planning, manpower arrangement, coordination with other various department and in house contractors to ensure smooth operation during the trial
• To assist or lead Global MOC relating to raw material planning, new specification changes, and packaging design changes
• To participate and support Production & Logistics Manager in providing information and evidence during HSEQ, Stable Operation, LQA, and Budget preparation, including to make investigation summary or report
• To undertake special assignments or projects as directed by the Production & Logistics Manager

Requirements:

• Diploma or Degree in Chemical Engineering.
• Minimum five years of related working experience in Production, Operations etc. in the Chemical industry

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

THIEN CHING MEI (R2198032)

EA Recruitment Pte Ltd

EA License No: 21C0492

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

In Customer Service Platform (CSP), we innovate, develop advanced technologies and customer service product solutions that integrate with all TikTok's applications across the global markets. Our vision is to serve TikTok's billions of users with smart and efficient self-service help solutions and empower our support specialists with best-of-the-class customer service platform ecosystem and tools, which deliver the best customer service experience.

Responsibilities:

- Analyze user insights, gather current industrial trends, design and launch strategic infrastructural and scalable platform solutions as building blocks to achieve company's business objectives.

- Drive the execution of all processes in the product lifecycle, including product and market research, competitor analysis, product roadmap development, detailed requirements, prototyping, product launch and post launch operation support.

- Establish strong partnership between Customer Service Product team and regional business team, advocate platform product solutions and derive smart customisation to meet local business requirements.

- Define product key performance metrics and process metrics, design product dataset and perform regular data analysis to derive the insights that guide the product iterations.

- Manage the entire product line life cycle, from strategic planning to tactical activities.

- Support product positioning and customer demand, and guide product development from conception to launch.

- Evaluate product functionalities and performance and propose enhancements to products based on market feedback.

- Research and analyse potential partner relationships for the product and generate ideas to grow market share, improve customer experience and drive growth.

- Drive market research studies to explore new technology and oversee development of business proposals for new opportunities.

Qualifications

- Bachelor's or higher degree in a related discipline.

- 5+ years product management experience.

- Proven product management working experience in customer service field of E-Commerce business. Good knowledge of E-Commerce buyer, seller and customer service agent's user habits on E-Commerce support products will be a bonus.

- Experience of working in large complex organisations, collaborating with cross functional teams across globe in a highly dynamic environment.

- Good data analytical skills and logical thinking.

- Ability to maintain a keen attention to detail, able to multitask, prioritise the task and deliver the results under pressure.

- Sincere empathy for the customer and a commitment to resolve the challenges they present or experience.

- Excellent written and verbal communication skills in English.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

In Customer Service Platform (CSP), we innovate, develop advanced technologies and customer service product solutions that integrate with all TikTok's applications across the global markets. Our vision is to serve TikTok's billions of users with smart and efficient self-service help solutions and empower our support specialists with best-of-the-class customer service platform ecosystem and tools, which deliver the best customer service experience.

Responsibilities:

- Analyze user insights, gather current industrial trends, design and launch strategic infrastructural and scalable platform solutions as building blocks to achieve company's business objectives.

- Drive the execution of all processes in the product lifecycle, including product and market research, competitor analysis, product roadmap development, detailed requirements, prototyping, product launch and post launch operation support.

- Establish strong partnership between Customer Service Product team and regional business team, advocate platform product solutions and derive smart customisation to meet local business requirements.

- Define product key performance metrics and process metrics, design product dataset and perform regular data analysis to derive the insights that guide the product iterations.

- Manage the entire product line life cycle, from strategic planning to tactical activities.

- Support product positioning and customer demand, and guide product development from conception to launch.

- Evaluate product functionalities and performance and propose enhancements to products based on market feedback.

- Research and analyse potential partner relationships for the product and generate ideas to grow market share, improve customer experience and drive growth.

- Drive market research studies to explore new technology and oversee development of business proposals for new opportunities.

Qualifications

- Bachelor's or higher degree in a related discipline.

- 3+ years product management experience.

- Proven product management working experience in customer service field of E-Commerce business. Good knowledge of E-Commerce buyer, seller and customer service agent's user habits on E-Commerce support products will be a bonus.

- Experience of working in large complex organisations, collaborating with cross functional teams across globe in a highly dynamic environment.

- Good data analytical skills and logical thinking.

- Ability to maintain a keen attention to detail, able to multitask, prioritise the task and deliver the results under pressure.

- Sincere empathy for the customer and a commitment to resolve the challenges they present or experience.

- Excellent written and verbal communication skills in English.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

About TikTok

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.

Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

Team Introduction

The Platform Product Management team is under TikTok Trust and Safety. Their goal is to keep the platform running smoothly and to guarantee user safety. The purpose of Risk and Response is to mitigate and lessen escalation. We collaborate with cross-functional teams to create and improve product capability, features, and tool ability to detect risks at an earlier stage, monitor possible online risks, and respond to any emergency risk trends in a speedier manner.

Responsibilities

- Responsible for the design of data products, including data monitoring, data analysis, data insight, and algorithm-related platforms;

- Work closely with the business team to develop a deep understanding of the business and provide the business with insights, recommendations, and solutions from the data perspective and analysis;

- Participate in the operation and maintenance of data products, promote product landing, continuously gather feedback from users, and keep tracking product adoption and performance;

- With strong data sensitivity, collect and analyze feedback from users, stakeholders, and other teams to shape and optimizing products and drive continuous improvement of user experience;

Requirements

- Bachelor's degree or above, 5+ years of data product management or related experience; Preferably in Statistics, Mathematics, Computer Science, or equivalent technical degree; Data products, data analysis, data development working experience is preferred;

- Familiarity with data platforms, including but not limited to data visualization, metric management, feature management, algorithm engineering, portrait analysis, analysis and diagnosis, permission platform, etc.;

- Proven entire experience in planning, design, execution, and launch of successful data products;

- Data-driven and have a good sense of data; Excellent data analysis skills and strong understanding of data, data platforms, and related technologies;

- Self-motivated, practical, honest, and good at cooperation; problem-solving aptitude, the ability of excellent workload management, and willingness to accept challenges;

- Excellent communication and collaboration skills, detail oriented and receptive to feedback.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

About TikTok

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.

Team Introduction

The Platform Product Management team is under TikTok Trust and Safety. Their goal is to keep the platform running smoothly and to guarantee user safety. We are Data-TnS data product & general service team. Our team mainly services TnS business and provides data solutions for the business. We provide accurate, timely, complete, and transparent data assets for the TnS business and help the business solve problems on a large scale. Specifically, we provide data products covering the complete data service process from basic data construction to data products, helping the TnS business to solve the problems encountered in the data's whole life cycle, including Data Definition, Data Access, Data Management, Data Visualization, Data Analysis, Diagnostic Insight, etc.

Responsibilities

• Responsible for the design of data products, including data monitoring, data analysis, data insight, and algorithm-related platforms;
• Work closely with the business team to develop a deep understanding of the business and provide the business with insights, recommendations, and solutions from the data perspective and analysis;
• Participate in the operation and maintenance of data products, promote product landing, continuously gather feedback from users, and keep tracking product adoption and performance;
• With strong data sensitivity, collect and analyze feedback from users, stakeholders, and other teams to shape and optimizing products and drive continuous improvement of user experience;

Qualifications

• Bachelor's degree or above, 5+ years of data product management or related experience; Preferably in Statistics, Mathematics, Computer Science, or equivalent technical degree; Data products, data analysis, data development working experience is preferred;
• Familiarity with data platforms, including but not limited to data visualization, metric management, feature management, algorithm engineering, portrait analysis, analysis and diagnosis, permission platform, etc.; Proven entire experience in planning, design, execution, and launch of successful data products;
• Data-driven and have a good sense of data; Excellent data analysis skills and strong understanding of data, data platforms, and related technologies;
• Self-motivated, practical, honest, and good at cooperation; problem-solving aptitude, the ability of excellent workload management, and willingness to accept challenges;
• Excellent communication and collaboration skills, detail oriented and receptive to feedback;

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job: Product Development Engineer/Manager

· 5 days week (8am to 548pm)

· Changi North

Requirements

· Mechanical Engineering degree

· Proficient in English language

· CAAS L11 / M10 (preferred)

· Knowledge of CAAS, EASA, FAA regulations

· Part 21 manufacturing and/or Part 145 MRO experience

· Experience in aircraft interior work (preferred, not mandatory)

· In-depth knowledge in DOA for Part 21 manufacturing engineering development work

· In-depth Knowledge in Part-145 repair development work

· Knowledge for SRM, CMM and technical data interpretation

· Integrity to ensure safety compliance to aviation requirements

· Team player

Role & Responsibilities

· Review repair work scope report for correct repair callout

· Review BOM list to ensure correct spares and consumables procurement

· Review and approve repair traveller prior to repair work

· Coordinate with Operations to ensure proper tooling available in workshop

· Development of Part 21 product engineering work for DOA approval

· Development of Part 145 repair engineering work for repair capabilities

· Development of production and repair shopfloor work flow with Operations

· Review production and repair work cycle time with Operations for optimum manpower deployment

· Conduct First Article development, evaluation and qualification for new product and new repair capabilities

· Filing of engineering work packages

· Work closely with Operations to ensure compliance in workshop for proper tooling availability, process improvement, workshop layout optimization and manpower planning.

· Ad-hoc assignments

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

In Customer Service Platform (CSP), we innovate, develop advanced technologies and customer service product solutions that integrate with all TikTok's applications across the global markets. Our vision is to serve TikTok's billions of users with smart and efficient self-service help solutions and empower our support specialists with best-of-the-class customer service platform ecosystem and tools, which deliver the best customer service experience.

Responsibilities

- Analyze user insights, gather current industrial trends, design and launch strategic infrastructural and scalable platform solutions as building blocks to achieve company's business objectives.

- Drive the execution of all processes in the product lifecycle, including product and market research, competitor analysis, product roadmap development, detailed requirements, prototyping, product launch and post launch operation support.

- Establish strong partnership between Customer Service Product team and regional business team, advocate platform product solutions and derive smart customisation to meet local business requirements.

- Define product key performance metrics and process metrics, design product dataset and perform regular data analysis to derive the insights that guide the product iterations.

- Manage the entire product line life cycle, from strategic planning to tactical activities.

- Support product positioning and customer demand, and guide product development from conception to launch.

- Evaluate product functionalities and performance and propose enhancements to products based on market feedback.

- Research and analyse potential partner relationships for the product and generate ideas to grow market share, improve customer experience and drive growth.

- Drive market research studies to explore new technology and oversee development of business proposals for new opportunities.

Qualifications

- Bachelor's or higher degree in a related discipline.

- 3+ years product management experience.

- Proven product management working experience in customer service field of E-Commerce business. Good knowledge of E-Commerce buyer, seller and customer service agent's user habits on E-Commerce support products will be a bonus.

- Experience of working in large complex organisations, collaborating with cross functional teams across globe in a highly dynamic environment.

- Good data analytical skills and logical thinking.

- Ability to maintain a keen attention to detail, able to multitask, prioritise the task and deliver the results under pressure.

- Sincere empathy for the customer and a commitment to resolve the challenges they present or experience.

- Excellent written and verbal communication skills in English.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.