Total 8 customer service manager job vacancies in Maintenance / Repair category in D03 Queenstown, Tiong Bahru

Job Responsibilities:

· Manage the daily operations of assigned facilities, including maintenance, security janitorial services and office systems.

· Manage facility budgets, ensuring that expenses are within budgetary parameters and track capital expenditures

· Oversee the planning and execution of improvement projects, including renovations and equipment upgrades

· Negotiate and manage vendor contracts, ensuring that all work meets quality and safety standards

· Administer the maintenance data and records for management report

· Develop and maintain positive relationships with internal stakeholders and external partners

Job Requirements:

· Degree/Diploma in Engineering/Technical or related field

· At least 3 years of working experience in facilities management

· Self-starter, good interpersonal and communication skills with a positive mindset

· Strong project management skills with the ability to prioritize and manage multiple sites/projects simultaneously

· Excellent analytical and problem-solving skills with the ability to make decisions and develop creative solutions to complex problems

Project Details:
Part of the concierge team to help manage the day to day operations of the office premises for IT developers.

Responsibilities:
This role will require you to provide support as concierge of the office premises in the following areas:

- Office Access administration – Put up security clearance request, manage access to the various locations in the office premises,
- Office Administration – Opening/Closing of office premises, maintain asset register, facilitate carpark application, perform onboarding/offboarding of the staff, conduct awareness brief, manage resource booking and assist in replenishment of office supplies & equipment.
- Office Security – Conduct checks, ensure compliance, visitor management
- Event and Incident Management – conduct/organize fire drills, fire safety roll call, greenmark activities. Respond to office intrusion, power failure incidents and perform follow-up actions. Be part of taskforce for adhoc events e.g. implement and oversee Covid-19 SMM
- Facility Maintenance Administration – Act as Point-of-Contact to activate relevant facilities management agency to attend to reported case of power failure, aircon issue & lighting issues etc. Supervise the office cleaning crew. Attend to building management meetings.

Specific Requirements:

- Proficient with MS Office products like Word, Excel, Powerpoint,

- Ability to carry out simple reporting and data analytics,

- Able to accommodate the odd office operating hours.

- Enjoy meeting people and a team player

- Has a strong sense of purpose to bring an enjoyable and positive work environment experience to the office premises.

People Management & Resource Allocation:

• Lead and manage both roving and residential maintenance teams.
• Schedule and allocate resources based on Service Level Agreements (SLAs).

Installation and Configuration:

• Supervise Installation, configuration, and testing of AV, CCTV and Card Access Control related systems per project specifications and industry standards.
• Collaborate with project teams to ensure seamless integration of systems within client environments. Troubleshooting and Maintenance:
• Diagnose and resolve issues related to AV, CCTV cameras, recorders, and access control devices promptly.
• Conduct routine maintenance and system checks to ensure continuous functionality.

Quality Assurance:

• Perform quality checks on installations to guarantee compliance with company standards and client requirements.
• Document and report any discrepancies or issues observed during installations or maintenance activities.

Client Interaction:

• Interact with clients to understand their security needs and provide technical support.
• Offer training to end-users on the proper use and maintenance of security systems.

Collaboration:

• Work closely with project managers, fellow technicians, and other stakeholders to coordinate activities and meet project deadlines.
• Provide feedback to enhance the efficiency of security system installations and maintenance procedures.

Documentation:

• Maintain accurate records of installations, configurations, and maintenance activities.
• Create and update documentation for standard operating procedures and troubleshooting guides. Upgrades and Enhancements:
• Stay informed about industry trends and technology advancements in CCTV and Access Control systems.
• Propose system upgrades or enhancements to meet evolving security requirements.

Service Level Support:

• Be ready to take on maintenance tasks when assigned or rostered as part of a 24/7 standby team.

Requirements

• Higher NITEC/ Diploma or equivalent; technical certifications in AV, CCTV and Access Control systems are highly desirable.
• Minimum of 3 years of hands-on experience in the installation and maintenance of CCTV and Card Access Control systems.
• Proficient in the installation and configuration of CCTV cameras, NVRs, DVRs, and Access Control devices.
• Knowledge of network protocols and security principles related to security systems.
• Familiarity with various CCTV and Access Control brands and models such as Genetec, Milestone, Hikvision, Hanwha, HID etc
• Excellent communication and interpersonal skills to interact with clients and team members effectively.
• Strong analytical and problem-solving abilities to troubleshoot and resolve technical issues.
• Exceptional attention to detail and a commitment to delivering high-quality work.
• Ability to lift and carry equipment weighing up to [15kg] and work in various physical environments.

Khaty Zainal

R22111204

BGC Group Pte Ltd(Outsourcing)

EA 05C3053

About our client: Our client is a leading global specialty chemicals manufacturer.

*Please note that this role will be based in Jurong Island (live plant environment).

About the role:

• Management of annual/specific Project and Maintenance activities/budgets (both Mechanical and E&I) throughout the fiscal year to achieve department goals.
• Ensuring that the relevant maintenance strategies, as well as industry best practices, are applied to the activities for maintenance and modifications in the plant to achieve reliability and availability of plant equipment of the highest level.
• Ensures all plant and equipment is maintained to the highest level of safety for work to avoid lost time accidents, with immediate response and thorough investigations and corrective actions for all hazardous occurrences and accidents.
• Ensure all Mechanical and E&I maintenance activities are carried out by the Company’s HSEQ Standards, statutory requirements, Company Maintenance & Management System and best industry maintenance practices.
• Ensuring that there are adequate procedures and systems put in place for maintenance activities conducted within the process plant.
• Oversee all facilities planning and operations/functions including the maintenance, modification control of equipment, space allocation, move and construction.
• Works with counterparts in parent and subsidiary companies on technology transfers to raise maintenance performance standards.
• Line management responsibility for Maintenance team members.
• Approval of all work requests for equipment maintenance and modifications related to improvements and safety of process and plant.
• Approval of requisition for new equipment and maintenance spares.
• Approval of Contractors’ daily timesheets.
• Approval of the daily maintenance activities and modifications in the plant.
• Approval of grade change maintenance activities, in consultation with the production department
• Planning and managing the shutdown maintenance.
• Provide training needs of Maintenance team members to ensure that they have the necessary skills and competencies to carry out their work in an efficient manner.
• Assessment and review of in-house contractors’ performance and the contract.
• Undertakes special assignments or projects as directed by the Manufacturing Director.

About you:

• Degree holding in Electrical / Instrument / Mechanical Engineering, with 10 - 15 years of work experience in plant maintenance.
• Experiences in the chemical industry in Singapore as a Manager or Assistant manager.
• Experiences and knowledge about maintenance of mechanical rotating equipment and static facilities.
• Experiences as E&I Process/Maintenance Engineer at a chemical plant or manufacturing facility.
• Better to have knowledge about and to be familiar with high voltage power supply/MCC, control panel and/or DCS design and system to manage establishment.

*Only shortlisted candidates will be contacted.

EA Name: Kingsforce Management Services Pte. Ltd.

EA License: 94C3545

EAP Name: Paola Jane Ofrasio Fajardo

EAP Reg No R1325507

About our client: Our client is a leading provider of used Drums Reconditioning, Collecting & Recycling products, as well as a As licensed Toxic Waste Collector

About the role:

Facility Management
Responsible for overseeing the maintenance, operation, and overall management of physical buildings, dormitories and spaces. Ensuring that facilities are functional, safe, and conducive to the needs of the company

Toxic Waste Management
Responsible for overseeing the safe handling, disposal, and management of hazardous materials and toxic waste and ensuring environmental protection and regulatory compliance.

Operations Management
Responsible for overseeing and optimizing the day-to-day operations of a business or organization. Ensuring that all operational processes are efficient and effective. Managing of resources, processes, and workers to align with the company’s strategic objectives, enhance productivity, and deliver high-quality products or services.

Quality Management
Responsible for overseeing and ensuring the quality of products or services within an organization. This role involves developing, implementing, and managing quality control systems and processes to meet customer expectations and driving continuous improvement, ensuring ISO compliance.

About you:

• A degree in Chemistry or mechanical Engineering preferred.
• Relevant experience in production or toxic waste management.
• Strong knowledge of rules and regulations pertaining to the industry of work.

*Please note that only shortlisted candidates will be contacted.

EA Name: Kingsforce Management Services Pte. Ltd.

EA License: 94C3545

EAP Name: Paola Jane Ofrasio Fajardo

EAP Reg No: R1325507

SingHealth Polyclinics Facilities Development team is looking for an Assistant Manager who shall be responsible for the effective planning and implementation of infrastructure facilities development projects assigned to him/her, including but not limited to:

• Feasibility study, conceptual design, planning, project budgeting, project scheduling and project proposal preparation;
• Project implementation including project planning, design development, procurement and evaluation, documentation, management of construction contracts until completion for infrastructure facilities projects.
• Other roles and responsibilities as assigned.

Requirements:

• He/She must have a Degree in Mechanical and/or Electrical Engineering with at least 6 years’ relevant experience in infrastructure projects and demonstrated competency.
• Proficiency in MS Office application (Word, Excel, Power Point) and knowledge of AutoCAD drafting is mandatory.
• Healthcare experience and knowledge in regulatory requirements would be an advantage.
• He/She must be able to lead a project team with good communication, interpersonal skills, project management and a strong teamwork spirit.

Interested applicants may apply at https://careers.singhealth.com.sg/job-invite/3440/

Mon-Thu: 8.30am to 6pm

Fri: 8.30am to 5.30pm

Job Responsibilities:

- Lead a team of Managers, Executives and Technicians to run daily operation at the client’s premise, ensuring and overseeing the performance standards of staff to promote efficient and effective maintenance of the building.
- Attend to all cases promptly and rectify them with minimal inconvenience or disruption caused, while assisting the authority in drafting of specifications and contract administration.
- Responsible for the delivery and performance of IFM contract deliverables, as well as plan and supervise preventive maintenance works at the client’s premise.
- Meet KPI standards, devise pro-active measures to improve building maintenance standards efficiency, regularly review Standard Operating Procedures (SOPs) and ensure full compliance to regulatory requirements.
- Key point of contact with Client and Key stakeholders across client sites for the areas of responsibility and its occupants, acting as their service provider liaison.
- Lead the onsite team and ensure delivery of highest FM and workplace services standards in order to achieve a safe, code-compliant, functional, comfortable, energy efficient and attractive facilities/site infrastructure.
- Responsible for the managing of contracts, Capex & Opex expense budgets within approved allocations with monthly updates.

Job Requirements:
- Minimally Diploma holder in facilities management or equivalent function with minimum of 8 years of relevant experience in facilities operations management
- 3 years of experience leading a team in a high rise building of at least 9 storeys high, preferably with experience in managing office buildings
- Fire Safety Manager certification is a must

Job Type: Full-time

About our client: Our client is a leading global specialty chemicals manufacturer.

*Please note that this role will be based in Jurong Island (live plant environment).

About the role:

• Management of annual/specific Project and Maintenance activities/budgets (both Mechanical and E&I) throughout the fiscal year to achieve department goals.
• Ensuring that the relevant maintenance strategies, as well as industry best practices, are applied to the activities for maintenance and modifications in the plant to achieve reliability and availability of plant equipment of the highest level.
• Ensures all plant and equipment is maintained to the highest level of safety for work to avoid lost time accidents, with immediate response and thorough investigations and corrective actions for all hazardous occurrences and accidents.
• Ensure all Mechanical and E&I maintenance activities are carried out by the Company’s HSEQ Standards, statutory requirements, Company Maintenance & Management System and best industry maintenance practices.
• Ensuring that there are adequate procedures and systems put in place for maintenance activities conducted within the process plant.
• Oversee all facilities planning and operations/functions including the maintenance, modification control of equipment, space allocation, move and construction.
• Works with counterparts in parent and subsidiary companies on technology transfers to raise maintenance performance standards.
• Line management responsibility for Maintenance team members.
• Approval of all work requests for equipment maintenance and modifications related to improvements and safety of process and plant.
• Approval of requisition for new equipment and maintenance spares.
• Approval of Contractors’ daily timesheets.
• Approval of the daily maintenance activities and modifications in the plant.
• Approval of grade change maintenance activities, in consultation with the production department
• Planning and managing the shutdown maintenance.
• Provide training needs of Maintenance team members to ensure that they have the necessary skills and competencies to carry out their work in an efficient manner.
• Assessment and review of in-house contractors’ performance and the contract.
• Undertakes special assignments or projects as directed by the Manufacturing Director.

About you:

• Degree holding in Electrical / Instrument / Mechanical Engineering, with 10 - 15 years of work experience in plant maintenance.
• Experiences in the chemical industry in Singapore as a Manager or Assistant manager.
• Experiences and knowledge about maintenance of mechanical rotating equipment and static facilities.
• Experiences as E&I Process/Maintenance Engineer at a chemical plant or manufacturing facility.
• Better to have knowledge about and to be familiar with high voltage power supply/MCC, control panel and/or DCS design and system to manage establishment.

*Only shortlisted candidates will be contacted.

EA Name: Kingsforce Management Services Pte. Ltd.

EA License: 94C3545

EAP Name: Paola Jane Ofrasio Fajardo

EAP Reg No R1325507