Responsibilities
• Overall provide corrective maintenance works/activities through the following (but not limited to) Card Access System, CCTV System, Networks, Windows/Linux Servers, Integrated Security Systems
• Responsible for the deployed system functionalities and ensure in always working condition.
• Provide onsite support for the integrated security systems
• Perform routine and corrective maintenance, software enhancement, bug fixes, testing and commissioning to meet contractual requirements.
• Perform standby duty after office hours as and when required
• Attend to ad hoc call during and after office hours
• Working as a team to support operations, ensure optimum uptime and achieve business KPI.
• Collate reports and checklist of PM works for billing purpose and CM works report for filing.
• Prepare/updates service checklist.
• Monitor of spare parts availability to support and meet downtime of system. Monitor of EOL/EOS of equipment installed
• Co-ordinate with sub-contractors and customer on site matters, work schedule and quality of work.
• Support Contract administration works (Ordering, billing milestone, O&M submission, Operation Manual submission, maintenance checklist and asset list)
• Assist A&A work/ VO work for sites during maintenance cycle
• Perform other job responsibilities as and when assigned.
Requirements
• At least 2-3 years working experience in Security Systems Product
• Working Proficient in troubleshooting CCTV, Door Access and Alarm system
• Experienced in 24/7 standby
• Candidate should have good interpersonal communication and presentation skills and is a team player.
Licence no: 12C6060