Total 8 communications officer job vacancies in Others category in Singapore

Job Description

Principal Responsibilities (What does the job do?)

1. Perform document checks on Instruction (i.e., Board Resolution, Structured Form) for change of account signatories.

2. Conduct ID&V (identification & Verification) where EWSS (Enterprise-Wide Surveillance System) screening is performed for new directors and/or new-to-bank signatory.

3. Create customer profile records for new signers in core banking systems

4. Compare & identify required changes for account signatories

5. Ensure account signatories details and account operating requirements are properly maintained and updated.

6. Ensure all tasks assigned are carried out in accordance with the operating and compliance procedures.

7. Participate in department’s initiatives (process improvements, system enhancements etc.) e.g., Work across business and technology lines and functions to define, analyze and lead improvements to business processes and procedures in line with best practice, regulatory and legal compliance.

8. Ensure all requests are processed within the agreed service-level agreement (SLA)

9. Coordinate and follow up discrepancy items with relevant parties promptly and escalate any exceptions to supervisor.

10. Understand the bank policies on AML/CFT, information protection, risk & security control and regulatory compliance and report problem and exceptions to supervisor at once.

11. Attending to email & phone enquiries from BUs (Business Unit) and other teams

12. Handle internal customer complaint tactfully and ensure responsive problem solving for enquiries from branches and other units / parties.

13. Stakeholder Management with Regional Ops and Product Team, Risk & Control

14. Accept any ad-hoc duties when assigned

Requirements (Key Experience & Skills)

1. Bachelor’s Degree in any field

2. Relevant experience in operational controls & pre-checks capability in a Corporate Bank settings

3. Proficient in MS (Microsoft) Office Applications

4. Have a strong control and process management mindset, constantly paying attention to details and have ability to perform deep-dive investigation

5. Ability to exercise sound judgement on transaction monitoring and escalation of red flags

6. Strong domain knowledge and work experience on corporate banking and associated process life cycles

7. Passionate on driving changes and possess a can-do attitude in face of challenges

8. Flexibility and ability to multi-task and take on diverse types of roles and activities at the same time in a fast-paced environment.

9. Able to effectively manage time and prioritize tasks and responsibilities

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Support $SGD/FCY Fixed Deposit:

1. Job scope:

1.1 Customer: Treasury & Market/Wealth/Treasures/Mass Market/IBG on the Foreign Currency/S$Fixed Deposit/SRS FD (for both SGD & FCY),

1.2 Others: Archival of documents as part of the BAU activities.

2. Duties:

2.1 Processing of related transaction to ensure correctness and completeness in their bookings in Maker function.

3. Key Accountability

3.1 Good working attitudes (Accuracy, Efficiency and Effectiveness)

3.2 A good team player

3.3 Customer oriented – Able to communicate/handle internal customers on the day-to-day BAU process

4. Required experience:

4.1 Working experience in a banking environment (preferred but not a must)

4.2 Basic knowledge of excel, word document

4.3 Able to work in a fast pace environment, multi-tasking and able to take stress

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

The technology Department enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation.

In Group Technology department, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

1. Perform technical verification checks on customers’ income documents to process customers’ unsecured facilities creation or maintenance in Bank’s operating systems

2. Toggle between different systems to perform pre-processing and data entries for customer’s unsecured facilities creation

3. Lead/Participate the team in providing ideas/initiatives in digitalization of processes and automation improvement

4. Identify operational risks and implement measures to address/mitigate the risk

5. Ensure all requests are processed within specified Service standards – timely and accurately

6. Manage operational issues and provide timely escalations to management team

7. Review & update system reports on daily, weekly, and monthly basis

8. Challenge status quo and execute changes in an effective manner

9. Data-driven and structured in using data to perform analyses

10. Provide insights through data visualization and presentations to deliver productivity gains – identifying root cause and problem statements to solutions

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Job responsibilities

· Provide robust support for E2E processing of Fixed Income Products, including Note Issuance

· Responsible for E2E processing, smooth completion and settlement of the daily operations for Bonds/Repos.

· Prepare and authorise payment and delivery instructions for MT2XX and MT5XX swift messages.

· Perform validation for all Bond/Repo trades against source documents in Murex &/or Front Arena system

· Execute pre-settlement confirmation with counterparties

· Liaise with the respective local T&M branches, CBG, WMO or Common Depository on fixing or settlement, where necessary

· Perform month-end bond holdings reconciliation between Murex and Custodians/Common Depository

· Ensure compliance to general banking/statutory requirements and requirements of both internal & regulators compliance

· Provide robust support and consistently high service levels for all stakeholders/clients

· Engage with managers to contribute ideas and solutions on risk management area

· Involve in data and business analytics to support business growth.

· Leverage data analytics and support data driven operating model i.e. Value map to drive pre-defined outcomes

· Establish collaboration across different support units and T&M business by Managing through journey

· Participate in UAT on ad hoc basis for system enhancement and Business project.

· Provide support during Singapore holidays for other currency transactions.

Requirements:

· At least 3-5 years of relevant experience in Treasury Operations

· Strong domain knowledge and work experience on Treasury products and associated process life cycle

· Strong risk and control mindset on settlement process flow.

· Ability to debug problem caused by hardware, operating system software, application programs, or network failure

· Team player with a positive attitude to motivate team members towards meeting and achieving goals.

· Knowledge on market and industry requirements for securities settlement and issuance of Debt Securities Instruments (New Issue) including Repo transactions

· Familiarity with other derivative product(s) that may be embedded in the Notes structure(s)

· Knowledge on Swift Messages format and creation

· Experience in handling corporate action event during Securities products life cycle.

Job responsibilities

· Provide robust support for E2E processing of Fixed Income Products, including Note Issuance

· Responsible for E2E processing, smooth completion and settlement of the daily operations for Bonds/Repos.

· Prepare and authorise payment and delivery instructions for MT2XX and MT5XX swift messages.

· Perform validation for all Bond/Repo trades against source documents in Murex &/or Front Arena system

· Execute pre-settlement confirmation with counterparties

· Liaise with the respective local T&M branches, CBG, WMO or Common Depository on fixing or settlement, where necessary

· Perform month-end bond holdings reconciliation between Murex and Custodians/Common Depository

· Ensure compliance to general banking/statutory requirements and requirements of both internal & regulators compliance

· Provide robust support and consistently high service levels for all stakeholders/clients

· Engage with managers to contribute ideas and solutions on risk management area

· Involve in data and business analytics to support business growth.

· Leverage data analytics and support data driven operating model i.e. Value map to drive pre-defined outcomes

· Establish collaboration across different support units and T&M business by Managing through journey

· Participate in UAT on ad hoc basis for system enhancement and Business project.

· Provide support during Singapore holidays for other currency transactions.

Requirements:

· At least 3-5 years of relevant experience in Treasury Operations

· Strong domain knowledge and work experience on Treasury products and associated process life cycle

· Strong risk and control mindset on settlement process flow.

· Ability to debug problem caused by hardware, operating system software, application programs, or network failure

· Team player with a positive attitude to motivate team members towards meeting and achieving goals.

· Knowledge on market and industry requirements for securities settlement and issuance of Debt Securities Instruments (New Issue) including Repo transactions

· Familiarity with other derivative product(s) that may be embedded in the Notes structure(s)

· Knowledge on Swift Messages format and creation

Experience in handling corporate action event during Securities products life cycle.

1. Min. 2 year of experience in financial institutions, with Credit operations or knowledge would be an added advantage

2. Proficient in Microsoft office 365 i.e. Excel

3. Ability to multi-tasking and manage different activities

4. Good team player

Job Description

1. Process redemption replies to Authorised Motor dealers

2. Pre-process interbank GIRO application forms (critical)

3. Perform data entries for financial and non- financial updates to system (critical)

4. Pre-process and generate ad hoc letters for Auto Loan customers

5. Perform administrative functions

6. Ensure all requests are processed within specified service standard, timely and accurately

7. Escalate any discrepancy / deviation to the Team Manager

Responsibilities

1. Merchant On-boarding & Maintenance

a. Liaise with Merchants, Merchant Sales team, Merchant Servicing, Amex/Diners, Payment Gateway service providers & Vendors for merchant setup, including

i. New Merchant Account creations (including new outlet) & Terminal installations

ii. Additional Terminal requests

iii. Terminal Upgrading

iv. Terminal Programming

v. Work Order endorsements

b. Temporary Terminal requests (for road show/sales events)

Liaise with Merchants, Merchant Sales team, Merchant Servicing, Vendors for merchant account maintenance, including:

i. Change of company name, address, payment cap, Discount Rate etc

ii. Merchant Closure & Terminal Retrievals

iii. Giro rejects account maintenance & payment

iv. Monthly Sales adjustment

2. Administrative Functions

a. Prepare Input forms & work orders

b. Checking of merchant account creation/maintenance in Bank system

c. Filing, archiving & retrieval of merchant files/documents

d. Liaise with T&O-A/ for BCAP/CIS profile creation/maintenance

e. Handle Giro form & Cheques from Merchants

f. Submission of files & monthly reports

g. Handle Functional emails from Merchants

h. Handle office stationery order

i. Handle & distribute incoming fax & mail, and courier bags

3. Account Receivables & Payables & Reporting

a. Liaise with Merchants, Business Support & Vendors on invoice payables & receivables.

b. Issue invoices for receivables (e.g. Annual fees, terminal riding fees, transaction fees etc)

c. Issue payment advices for payable (e.g. Terminal rental & maintenance fees, courier charges, archival cost etc)

d. Prepare & submit periodical Associations reporting

e. Update Bi-weekly listing

Requirements

1. Min. 2 year of experience in financial institutions, with proficient in merchant services knowledge, rules and regulations would be an added advantage

2. Good communication & problem solving skills would be desirable

3. Proficient in Microsoft office especially Microsoft Power Point and Excel

1. Min. 2 year of experience in financial institutions, with proficient in merchant services knowledge, rules and regulations would be an added advantage

2. Good communication & problem solving skills would be desirable (critical)

3. Proficient in Microsoft office especially Microsoft Power Point

and Excel (critical)

Job Description

1. Merchant On-boarding & Maintenance

a. Liaise with Merchants, Merchant Sales team, Merchant Servicing, Amex/Diners, Payment Gateway service providers & Vendors for merchant setup, including

i. New Merchant Account creations (including new outlet) & Terminal installations

ii. Additional Terminal requests

iii. Terminal Upgrading

iv. Terminal Programming

v. Work Order endorsements

b. Temporary Terminal requests (for road show/sales events)

Liaise with Merchants, Merchant Sales team, Merchant Servicing, Vendors for merchant account maintenance, including:

i. Change of company name, address, payment cap, Discount Rate etc

ii. Merchant Closure & Terminal Retrievals

iii. Giro rejects account maintenance & payment

iv. Monthly Sales adjustment

2. Administrative Functions

a. Prepare Input forms & work orders

b. Checking of merchant account creation/maintenance in Bank system

c. Filing, archiving & retrieval of merchant files/documents

d. Liaise with T&O-A/ for BCAP/CIS profile creation/maintenance

e. Handle Giro form & Cheques from Merchants

f. Submission of files & monthly reports

g. Handle Functional emails from Merchants

h. Handle office stationery order

i. Handle & distribute incoming fax & mail, and courier bags

3. Account Receivables & Payables & Reporting

a. Liaise with Merchants, Business Support & Vendors on invoice payables & receivables.

b. Issue invoices for receivables (e.g. Annual fees, terminal riding fees, transaction fees etc)

c. Issue payment advices for payable (e.g. Terminal rental & maintenance fees, courier charges, archival cost etc)

d. Prepare & submit periodical Associations reporting

e. Update Bi-weekly listing