Total 23,030 account manager job vacancies in Others category in Singapore

As the key driver of the outlet, he/she will be responsible for leading a team of full-time and part-time service crew and baristas to meet and/or exceed sales revenue, and to deliver a high level of product and service excellence in accordance with the company’s strategic plans.

Job Responsibilities:

• Manage day-to-day operations at the assigned outlet
• Oversee staffing at the outlet including hiring and rostering
• Ensure the consistency and quality of food and beverage products and compliance with SFA regulations at all times
• Conduct regular product and service training and ensure that a high level of service standards at all times
• Manage operating expenses and be accountable for P&L
• Stock management - ordering and storage of products, liaising with internal and external stakeholders
• Respond and manage all customer feedback and enquiries - both online and offline
• Facilitate bookings, events and promotions in alignment with sales and marketing plan
• Any other ad-hoc duties assigned by Management and/or immediate superior

Job Requirements:

• At least 3 years of relevant working experience
• Candidates who possess a Food Hygiene certificate will have an added advantage
• Team player with a good learning attitude and keen interest to develop professionally in specialty coffee industry
• Able to work under pressure in a fast-paced environment
• Strong leadership, self-motivated and good people skills

Audax is seeking for an Office Manager to support office and business operations. This role will report to the Chief Operating Officer.

This is a contract role.

What Will You Be Doing?

Office Management

• Be the point of contact responsible for the overall management and operation of the office, including rental agreements, renovations and maintenance.
• Maintain office services by organising office operations and processes, including room booking and access card management.
• Procure and maintain pantry and office supplies inventory.
• Liaise with office vendors such as property management and cleaning and facilities vendors for office services.
• Provide companywide secretarial and administrative support as required (e.g., filing, preparing documents for signing, mailing, shipping packages etc.)
• Support finance operations admin activities (i.e., Raising of Purchase Orders, Submitting of Invoices and Tracking of payments).

EA Support for C-Suites’ Mailbox and Calendar Management

• Actively manage steering team’s (C-Suites) mailbox including and not limited to drafting responses on behalf, scheduling appointments, setting reminders, arranging travel, and expenses.
• Work closely with stakeholders and ensure that all meetings/appointment details are updated in the service recipient’s calendar, accurately and timely.
• Prepare and coordinate meetings including booking meeting facilities, meet-and-greet visitors.
• Liaise and cooperate with other support function/EAs to facilitate the internal arrangement/assignments if any.

Travel & Expenses Management

• Ensure travel-related documents including visa, immigration requirements are prepared ahead.
• Review, validate and submit expenses as per Travel & Expenses and related guidelines, and proactively guide service recipients or requester as per budget plans and guidelines.

Third-party Supplier and/or Vendor Management

• Follow up on quotations with vendors and ensure accurate entry and approval in system
• Raise purchase orders and ensure payments are submitted in a timely manner.

HR Administrative Activities

• Responsible for staff onboarding and offboarding logistics, such as staff pass, laptops shipments to other offices.
• Undertake ad-hoc assignments or mini projects appropriately to ensure deliverables are as per target timeline.
• Actively participate in all staff engagement activities organised by team members and assist in coordinating activities and events.

What Do You Need To Be Successful In This Role?

• Fluent in written and spoken Business English.
• At least 5 years of relevant work experience as an Executive Assistant, Personal Secretary or Administrative Assistant in Banking/FinTech sector.
• Proficient in Microsoft Office applications.

A finance manager is hired to support an organisation’s executive management team through financial expertise and strategic decision making. Some of the critical responsibilities of a financial manager include: It is necessary to keep enough cash and liquidity to meet the requirements of a business. A firm can raise funds through equity and debt.

JOB REQUIREMENTS

· Perform a variety of advanced financial analyses to determine present and forecasted financial health of the company

· Use financial modeling to simulate financial scenarios

· Present potential scenarios and outcomes to management team

· Manage the preparation and publication of departmental and organization financial documents

· Collaborate with management on development and execution of funding strategies

· Examine financial and legal documents to verify accuracy and adherence to financial regulations and acceptable financial principles

· Develop or recommend solutions for problems or situations

KTV Lounge & Nightclub - Late working hours : 7.30pm to 4am.

1. Applicant must at least have more than 5 years of stage performing

2. Recruit performing artiste and singers from China, Taiwan, Thailand, Vietnam etc ...

3. Participate in all stage performances

4. To train & guide the stage crew to improve on their performances

5. In charge to schedule and selection of performing artiste for specfic event's performances

6. Coordinate & attend all training & rehearsal

7. Source for necessary accessories and props for all performances.

8. Singing & Dancing skill

9. To ensure all stage crew is presentable on stage

10. Attend all meetings pertaining to stage operations

11. Submit monthly stage crew evaluation reports to the Management.

12. Work closely with the Stage Manager & General Manager in all areas.

Job Descriptions & Requirements:

· Ensure compliance with company and industry policies and procedures.

· Maintain fruitful relationships with current customers and establish good relationships with new ones.

· Manage daily operations, especially customer service and finance activities, and make improvements as needed.

· Oversee and manage all aspects of the business such as HR, Sales and Operations.

· Review trade area and identify new market opportunities.

· Keep in line with company growth strategy.

· Meet or exceed company profit goals.

· Source, train, coach and develop staff.

· Address customer issues and concerns promptly.

· Good fashion sense and keeping up to date with current trends.

· Good knowledge of retail business.

· Understand the market, competitors and brand environment.

· Assist in any ad-hoc duties when assigned.

Requirements:

· At least 5 years of managerial exposure.

· Excellent communication and writing skills.

· Strong problem solving and analytical skills.

· Excellent organizational and leadership skills.

· Ability to multitask and manage multiple projects at once.

· A drive to reach sales and service goals.

· Ability to strategize and plan ahead.

· Well verse in English and Mandarin to liaise with Mandarin speaking clients.

· Able to work shifts hours/weekends/public holiday.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Treasury Operations & Analysis

• Monitor cash positions for all KLA APAC entities and make investment recommendations
• Help establish and manage in-country and cross-border cash pools across APAC
• Foreign exchange exposure gathering/analysis
• Backup for foreign exchange trading, hedge accounting
• Responsible for cash flow collections forecast for Orbotech Asia regions, covering China, Taiwan, Japan and Korea
• Coordinate and manage Standby Letter of Credit (SBLC) or Bank Guarantees for Chinese customers
• Partner with banks on updating, securing agreements to meet liquidity needs
• Other projects to support key global treasury initiatives

Credit & Collections

• Responsible for AR collections of Orbotech China AR covering both Flat Panel and PCB divisions
• Directly managing 2 AR collectors based out of China
• Significant interaction with China sales account team, and Division Finance organization
• Ensure compliance with internal policies and Sarbanes-Oxley controls and procedures
• Work with Wipro team to properly apply cash receipts and reconcile customer accounts
• Assist in managing credit risk exposures for both Flat Panel and PCB divisions
• Other projects to enhance efficiency or improve Days Sales
• Outstanding (DSO) metric for department (IT or process related)

Minimum Qualifications

• Master's Level Degree with at least 3 years of experience OR Bachelor's Level Degree with at least 5 years of experience

• Plan, execute and manage dormitory operations in compliance Foreign Employee Dormitories Act (FEDA) and all relevant regulatory requirements
• To ensure the well-being and safety and health of the residents and staff are kept at the highest standard at all times.
• Put in place a vigorous and robust pandemic and crisis response plan including working closely with Government agencies for the plan execution and control
• To achieve a dormitory occupancy rate of at least 90% based on three-month rolling average
• Manage dormitory leases and tenancies including, but not limited to, allocation, extension, renewal and termination.
• Oversea and lead an in-house maintenance team in facility management including the security and crisis management of the dormitory
• Set up dormitory Standard Operating Procedure (SOP) and Integrated Quality Management System (IQMS) for the dormitory operations including, safety and health, facility management, fault reporting and repairs, fire safety management, crisis management and equipment maintenance.
• Apprehend and detain perpetrators according to legal protocol and SOP
• Undertake policy/process reviews to support the effective management of overall dormitory operation and compliance.
• Timely reports and analysis of dorm trends, occupancy and bed rates across geographical regions.
• Devise marketing strategy to improve occupancy rate and income streams
• Engage government and non-government bodies for the implementation of whole-of-government (WOG) initiatives towards improving the overall living conditions of migrant workers.
• Manage reported activities and violations of residents.
• Manage dispute cases with clients
• Manage the provision of meals for the residents.
• Whenever necessary, be the main point of contact whenever there are any inspections/ audits by local authorities.
• Manage and achieve the entire operation within agreed budget

Requirements

• Minimum 7 years experience in dormitory manager role
• To possess either PLRD or FSM
• To possess CERT (optional)

Responsibilities

· In-charge of Quantities tabulations for Mechanical (ACMV), Electrical, Fire and Plumbing & Sanitary Services

· Provide and review value engineering to ensure the tenders submitted are evaluated to best practice

· Ensure annual sales revenue of awarded projects are met

· Ensure tender documents and cost estimation comply to technical requirement and due date

· Liaise with clients to ensure technical proposal is complied

· Review drawings and specifications

· Source for vendors / suppliers and contractors

· Assist to prepare for quotation and required tender documents

· Certify and Verify quantities for projects account.

· Comply to ISO / OSHA standards

· Any other duties as assigned and not limited to above responsibilities

Leadership

· Lead, manage and motivate allocated team member(s)

· Develop clear goals that is in line with Management’s direction

· Be an excellent team player/mentor to collaborate with the internal and external teams/business partners

Requirements:

· Minimum Diploma in Quantity Surveying/Engineering or a related discipline

· 5 years experiences in cost estimation with proven record of awarding projects

· Proficient in MS Excels/words/PowerPoint/Project

· Preferred skill sets: Self Driven, resourceful, problem-solving nature, and good conversational / writing skills in English.

Roles & Responsibilities

Maintains administrative staff by recruiting, selecting, orienting, and training employees.

Supervises clerical and administrative personnel by communicating job expectations, appraising job results, and disciplining employees.

Sets policies and procedures for training, coaching, counseling, and career development for staff.Initiates and coordinates goals, deadlines, and projects for their department.

Manages the maintenance and repair of machinery, equipment, and electrical and mechanical systems.

Bachelor’s degree preferred

Three to Five plus years of administrative manager experience.

Responsibilities

Supervising the day-to-day operations of the administrative department and staff members.

Hiring, training, and evaluating employees and taking corrective action when necessary.

Developing, reviewing, and improving administrative systems, policies, and procedures.

Ensuring the office is stocked with necessary supplies and that all equipment is working and properly maintained.

Working with the accounting and management teams to set budgets, monitor spending, and process payroll and other expenses.

Planning, scheduling, and promoting office events, including meetings, conferences, interviews, orientations, and training sessions.

Collecting, organizing, and storing information using computers and filing systems.

Experience in a related field, such as management or financial reporting, preferred.

Exceptional leadership and time, task, and resource management skills.

Strong problem solving, critical thinking, coaching, interpersonal, and verbal and written communication skills.

Proficiency with computers, especially MS Office.

Ability to plan for and keep track of multiple projects and deadlines.

Familiarity with budget planning and enforcement, human resources, and customer service procedures.

A procurement manager is in charge of making purchases in an organisation. They perform very essential functions, like conducting research, placing orders and procuring items like raw materials and other important items. Knowing more about the job of a procurement manager and learning about their duties and salary can help you decide if this is a suitable career choice for you. In this article, we answer, "What is a procurement manager?", define their role, explain the challenges they face and find out the qualifications and skills required to become one.

JOB REQUIREMENTS:

· develop and implement cost-effective procurement strategies

· build and maintain relationships with the right vendors

· negotiate prices with vendors to secure the best price for their company

· compare different proposals and select the one which suits the company's needs

· maintain communication with vendors to ensure timely delivery

· check adherence to all health, safety and environmental regulations

· prepare detailed reports about transactions and purchases periodically

· oversee invoicing, payment and coordinate with the finance department on the same

· supervise technological systems that track the shipment, inventory and supply of materials

· lead and advise a team of procurement staff

Job Description & Requirements

The role holder will be involved in the financial change delivery team of a banking firm in Singapore, as well as in various ad hoc projects.

The individual will work closely with multiple internal and external stakeholders, including the CFO, actuaries, onshore and offshore teams, and other finance functions, to ensure that all reporting requirements are met to the highest standards and within the strict deadlines imposed by the banking firm’s head office.

This role offers a valuable learning and development opportunity for the right candidate, with exposure to Insurance Finance BAU processes and ongoing projects across the region. It also provides a platform to broaden and strengthen the candidate’s knowledge of both business processes and activities, as well as gain experience in the controls aspects of finance.

Key Responsibilities:

• Lead in-depth local requirements analysis and elaboration to drive best-in-class business and service under the finance function.
• Define and scope requirements analysis for new initiatives, working with in-country and global teams.
• Ensure that all local regulatory and product requirements are met and captured by working closely with local teams.
• Support the Finance Operation capability by updating processes and artifacts impacted by future operational design.
• Collaborate with a broader Finance Operations and Finance Change Delivery team.
• Work with various stakeholders to ensure the quality of data that flows into the general ledger.
• Assist in providing and reviewing requirements for Finance Change Delivery projects.
• Maintain a broad knowledge of cash management and interbank fund transfer functions.
• Understand the implementation of end-user controls.
• Collaborate with Group, Regional, and other impacted stakeholders to implement processes that support key stakeholders from Finance Operations and the Finance Change Delivery team.
• Provide guidance and support to the Finance team on a wide range of issues.
• Work with the Finance Management team to understand the risks involved and support the Assurance reviews to ensure coverage of key controls.
• Have a good understanding of end-to-end Finance functions in an insurance business to support ongoing transformation projects or product launches.
• Provide deep and broad subject matter expertise.
• Provide input to Business Case preparation as needed, offering context and data to underpin assumptions.

Requirements:

• A background in finance is preferred, with experience in finance operations.
• Understanding of cash management.
• Knowledge of MAS regulations is advantageous but not mandatory.
• Basic Knowledge of Python
• Familiarity with the relevant internal risk management frameworks, including operational risk policies, SOX framework, and knowledge of the regulatory environment in the financial services sector.
• Ability to provide structure and solutions to complex issues, challenge information presented, and ensure that agreements are reached by both parties.
• Ability to multitask and manage various stakeholders while meeting competing deadlines.

We regret to inform that only shortlisted candidates will be notified / contacted.

Job Reference: Sarah Siaw / 542746

EA Registration No.: R22108392, Sarah Siaw Hui Xia

Allegis Group Singapore Pte Ltd, Company Reg No. 200909448N, EA License No. 10C4544

Retail Manager

Occupation: Retail Manager

Job Descriptions & Requirements:

Responsibilities:

· Able to motivate and lead the sales team.

· Good sense of communication. Able to build and maintain strong relationships with sales team and customer.

· Able to work in full autonomy and yet able to follow the direction and strategy of the management.

· Good fashion sense and keeping up to date with current trends.

· Good knowledge of retail business.

· Able to train promoters and improve the visual merchandising.

· Understand the market, competitors and brand environment.

· At least 5 years of managerial exposure.

· Experience in retail operations, liaising with suppliers, merchandising, etc.

· Able to work shifts hours/weekends/public holiday.

· Customer service oriented.

· Salary offered will be based on individuals' experiences and qualifications.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Civil engineers create, improve and protect the environment in which we live. They plan, design and oversee construction and maintenance of building structures and infrastructure, such as roads, railways, airports, bridges, harbours, dams, irrigation projects, power plants, and water and sewerage systems.Civil engineers plan, design, and supervise the construction and maintenance of building and infrastructure projects. These projects may include facilities, bridges, roads, tunnels, and water and sewage systems.

Roles & Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

ob Description:

• Project Management on all company projects in M&E services design, cost, technical and authority matters.
• Supervise and provide guidance to M&E Engineers & Inspector of Works.
• Monitor progress and performance of M&E works, identifying any deviations or issues and implementing corrective measures as required.
• Review M&E feasibility studies and cost plan from design stage to tender stage.
• Review consultants’ design for compliance of company design requirements on various type of buildings.
• Keeping track on variation and claims of contract and cost impact, report information to Project Manager.
• Work with QAQC Engineer to ensure quality performance of project to meet client requirement.
• Monitoring M&E services variation works and costs during construction stage to ensure within budget.
• Attend client consultant meeting & involve in pre-tender estimation and tender process for award of Contractors.
• Attend meeting with authorities & site coordination between Consultants and Contractors.

Job Requirements:

• Minimum a recognized Bachelor’s Degree/Diploma in Mechanical/Electrical/Construction Engineering or other building-related disciplines.
• At least 5 years of working experience in building and construction projects.
• Excellent interpersonal and communication skills.
• Able to lead teams and work across different levels including managing vendors.

Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.

Responsibilities

1. General Administration Responsibilities

• Manage office operations in general
• Oversee business travel arrangement and hotel bookings
• Enhance the productivity of Administration workflow (Digitization)
• Contract and vendor management, (i.e. Vehicle leases, contract driver, service apartment, etc).
• Act as the office's tenant in managing the tenancy agreement, sublease and rental arrangement with the group companies.
• Asset management (ex. Office facilities, furniture, corporate mobile phone, etc.)

2. Group Service Provider / Facility Management

• Managing the general operation of shared office, reception, meeting rooms, lounge and common area.
• Corresponding with the building management office (Incl. season parking renewal) and vendors (i.e. Contractor, furniture manufacturer, etc.)
• Plan, Organize and Coordination of group company events. (i.e. year-end parties, functions, town-hall meetings, receptions, etc).
• Group servicing arrangements/Contract management with 3rd parties, and vendors. (i.e. Copier, Airline, etc.)
• Facility management, which includes managing in-house office cleaners and outsourcing contractors(i.e. cleaners, receptionist, pantry vendors and any other maintenance vendors).
• Manage and attend the Group's Annual Building Power Shut Down, Fire Evacuation Drill, and other security and safety events. (Required to work on weekends for Annual Power Shut Down)
• Take the lead in organizing, re-design the layout and coordination of office renovation.
• Perform any other ad-hoc duties assigned as and when necessary.

Requirements

• Bachelor’s degree in business administration, management, or a related field.
• Minimum of 8 years’ experience in Administrative/ General Affairs management.
• Strong leadership, time management, computer literacy, organizational skills, strategic planning, interpersonal skills, and resourcefulness.
• Possess good interpersonal skills and communication skills.
• Pleasant, proactive attitude, hands on experience and able to work with people across all levels.
• Fast Learner, meticulous, and able to multi-task.
• Experience in improving work efficiency with digital systems, software, or SaaS services.
• Familiar with Company acts and other regulations which are applicable in Singapore.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Kong Ai Huong (Ellie)
EA Personnel Reg No: R24121212

Overall in charge of the Central Kitchen. To contribute to the successful operation, maintenance, and constant improvement of central kitchen production to achieve target.

• In charge of weekly and monthly reports
• Manage and control Profit & Loss as well as overall cost in central kitchen
• Checking financial statement for central kitchen
• Updating of the monthly Production reports
• Supervise Central Kitchen Supervisor(s) and Production staff
• Improve and maintain on the Central Kitchen’s production efficiency
• Work closely together with R&D and Operations department
• Responsible for the cash management in the Central Kitchen
• Checking and maintenance of Central Kitchen machineries
• Checking of inventory and raw-material reports as well as planning for purchases
• Analyse HR and Purchase reports
• Undertake any ad-hoc assignments from supervisor

Location: WEST

Working Hours: Mon-Fri Office Hours

Job Description:

Critical/Strategic Operations

• Assist to plan and drive Critical/ Strategic operations at HQ.
• Assist to plan, drive and implement all required Diagnostic services for new and redeveloped polyclinics
• Assist the co-chairs of the Critical / Strategic Operations work groups to deliver the respective KPIs
• Coordinate and liaise with IT departments to operationalise the implementation of whole of business unit's initiatives, projects and work plans
• To ensure key performance indicators are met within the stipulated timeline.

Project Planning

• Developing project plans, including defining project scope, goals, and deliverables
• Resource Management: Liaise on resources, including personnel, time, and budget, to ensure project success
• Risk Management: Identifying and mitigating potential risks that could impact project timelines and deliverables
• Stakeholder Communication: Engaging with stakeholders to ensure alignment on project objectives and progress
• Quality Management: Ensuring that project deliverables meet quality standards and adhere to project requirements
• Project Monitoring and Control: Tracking project progress, identifying variances, and implementing corrective actions as needed
• Budgeting and Resource Allocation: Estimating project costs, creating a budget, allocate sufficient people to the work required
• To ensure project deliverables are met within the time frame

Requirements:

• Min Bachelor in any field
• Min 3-5 years of relevant experience

Interested candidate, kindly send a copy of your resume to [email protected]



Adeline Lim Xin Ying [R23112000]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

Overall control of the human resource & administrative functions of the group of companies

• Formulate & develop human resource policies and practices within the group of companies

• Review the salary structure and overtime system of the employees

• Develop career path and set the salary range for each position

• Analyses the wage costs of the group of companies

• Approval of payroll payments

• Research and development of market trend of human resource practices

• Develop plans to motivate and retain staff and look into staff welfare

• Ad-hoc projects to meet business objectives of the organization

Overview:

The Operations Manager is a pivotal role responsible for the selection and management of outsourced Fieldwork partners. The role encompasses the end-to-end operational process related to fieldwork and data collection, ensuring the precise and seamless delivery of data files that meet the designated specifications for all projects within the assigned territory.

Key Responsibilities:

1. Vendor Management:

• Vendor selection: Identify, evaluate, and select outsourced FW partners.

• SLA Development:Establish and manage Service Level Agreements (SLAs) with vendors to ensure high-quality and timely service and data delivery.

• Vendor Performance Monitoring:Regularly evaluate vendor performance against SLAs, addressing any issues and implementing improvement plans as needed.

• Relationship Building: Foster strong, collaborative relationships with FW partners to ensure effective communication and long-term partnership success.

2. Operational Timeline Management:

• Project Scheduling:Develop and manage detailed operational timelines to ensure all studies are executed on time and within budget.

• Resource Coordination:Align regional projects with research team requirements and overall resource capacity to ensure smooth project staging and execution.

3. Questionnaire Management:

• Questionnaire Ownership: Act as the primary owner of all questionnaires within the designated territory.

• Preparation and Customization:Oversee the preparation of questionnaires, incorporating client-specific requirements into studies to ensure relevance and accuracy.

• LOI Management:Proactively manage survey length in conjunction with the research team.

• Survey design: Ensure best practice in survey design is implemented e.g. mobile optimisation.

4. Operational Process Design:

• Process Development:Design and implement robust end to end operational processes from the receipt of the designed questionnaire through to the delivery of data.

• Process Optimization: Continuously evaluate and optimize processes to enhance efficiency and quality of project delivery.

• Issue Resolution: Proactively identify potential project risks and issues and implement solutions to mitigate them promptly.

5. Sample Management:

• Fieldwork Oversight: Monitor fieldwork activities to ensure effective sample management and adherence to study protocols.

• Response Rate Management:Implement strategies to manage response rates.

• KPI Monitoring:Track and analyse demographic and other core Key Performance Indicators (KPIs) to maintain sample quality, consistency and representativeness.

• Market expert: Ensure comprehensive knowledge of the territory markets including demographics and FS positioning in order to facilitate the effective tracking of sampling and data quality through fieldwork.

6. Sample Quality Assurance:

• Quality Control: Ensure rigorous quality control measures are in place to maintain the integrity of the sample that reports the data.

• Link Testing and Data Verification: Conduct thorough link testing and data checking to ensure accuracy and reliability of the data collected.

7. Data Preparation and Delivery:

• Data File Preparation:Prepare data files in accordance with agreed specifications inclusive of merging and weighting, ensuring they meet the required standards and expectations.

• Final Data Review:Conduct a final review of data files to ensure completeness and accuracy before delivery to research teams.

8. Stakeholder Collaboration:

• Cross-Functional Coordination:Collaborate with internal teams, including research and client success to ensure seamless project execution and delivery.

• Stakeholder Communication:Provide regular updates to senior management and key stakeholders on project status, challenges, and successes.

Role specific knowledge and experience:

• 5-7 years’ experience in an operations management role in the market research industry

• Extensive experience in selecting, negotiating, and managing outsourced partners and vendors.

• Proven track record of establishing and maintaining Service Level Agreements (SLAs) to ensure high-quality and timely service delivery.

• Strong background in project management, with the ability to develop and manage detailed operational timelines.

• Experience in coordinating multiple projects simultaneously, ensuring alignment with resource capacity and team requirements.

• Experience in managing sample selection, fieldwork monitoring, and response rate strategies.

• Strong background in quality control practices, particularly related to sample integrity and data accuracy.

• Experience with link testing, data verification, and preparation of data files to meet specified standards.

• Sector experience working with financial services data would be an advantage

• Strong verbal and written communication skills

• Curiosity and solution-focused thinking

• Responsible for planning, overseeing and leading project from ideation through to completion
• Conducting project review and creating detailed reports for executive staff
• Managing project progress and adapt work as required
• Conduct investigation, submission of investigation reports and preparing the relevant documents i.e. advisories, warnings, Notices Of offer of Composition and prosecution papers.
• Manage the Enforcement Team and Investigation Team members on their reports submission and monthly investigation
• Attend Meetings with the Authorities on weekly basis and implement the SOP on the Team
• The Authority will refer a stipulated number of cases for the IOs to investigate monthly. Investigation work will include taking statements from any witness or suspect in the field or interview room, obtaining relevant evidence as defined by the Evidence Act and compiling and making recommendations in the investigation papers.

CUSTOMER SUCCESS MANAGER FSI

Our Company

Teradata is the connected multi-cloud data platform for enterprise analytics company. Our enterprise analytics solve business challenges from start to scale. Only Teradata gives you the flexibility to handle the massive and mixed data workloads of the future, today.

The Teradata Vantage architecture is cloud native, delivered as-a-service, and built on an open ecosystem. These design features make Vantage the ideal platform to optimize price performance in a multi-cloud environment.

What You’ll Do

• You will own the account strategy for engagement, adoption and success planning drive business growth, customer value, satisfaction, and retention within the assigned accounts across financial/ banking sector in Singapore.
• Inspire confidence and drive utilization of Teradata software and services through education and strategy sessions to ensure the customer is successful in their adoption of Teradata technology.
• Act as a Trusted Advisor to the clients and facilitator of additional Teradata SMEs and functions with continuous engagement, ensuring any business churn risks are identified as early as possible and devise action plans to prevent and/or overcome.

Who You’ll Work With

• Work with the rest of the GTM and CS team within Singapore and/or APJ region
• You will demonstrate ability to understand the customers’ needs, develop and establish new business relationships and provide thought leadership to influence and build trust at different customer levels including senior/executive management, IT decision-makers all leading to increased customer satisfaction & further expansion opportunities.
• The position reports to our Geo Leader based in Singapore leading the CS team of six members within the APJ region.

What Makes You a Qualified Candidate

• Minimum of five (5) years of experience in customer-facing roles (e.g., pre-sales, software sales, technical sales background, etc.)
• Should have recent experience in promoting analytical solutions for large financials in either a pre-sales or customer success role.
• Experience/ good understanding/ exposure with cloud technologies such as AWS, Azure and Google Cloud.
• Should have recent/ prior experience managing banking/ finance sectors in Singapore.
• Responsibility for APJ, SEA, ASEAN or South Asia region.

What You’ll Bring

• BA, BS, MBA, or MS in business, technical or professional discipline or equivalent work experience.
• A clear, confident, and persuasive communicator who can craft, summarize and deliver messaging for various groups of users, influencers and stakeholders.
• Possess a keen interest in and understanding of developments in data and analytic technologies.
• Possess the ability to multi-task and manage competing priorities across multiple customers.
• Strong analytical and problem-solving skills and an ability to manage complexity in a frequently changing environment.
• Demonstrate excellent organizational and people skills.
• Excellent English proficient and presentation skills.

Why We Think You’ll Love Teradata

We prioritize a people-first culture because we know our people are at the very heart of our success. We embrace a flexible work model because we trust our people to make decisions about how, when, and where they work. We focus on well-being because we care about our people and their ability to thrive both personally and professionally. We are an anti-racist company because our dedication to Diversity, Equity, and Inclusion is more than a statement. It is a deep commitment to doing the work to foster an equitable environment that celebrates people for all of who they are

• In depth expertise in at least one of the Data and Analytics domains – data strategy development, data warehouse & big data implementation, business intelligence applications, machine learning / artificial intelligence domains
• Good knowledge of the Information Management framework, including operating model, data governance, data management, data security, data quality and data architecture.
• Strong skills in Agile delivery implementation methodology and delivery practices leveraging DevOps automation and engineering using CI/CD tools, code repositories and issue tracking and management.
• Experience in developing analytics application on public cloud stacks (Azure, AWS or GCP)
• Certifications in Data Analytics tools and environment (big data technologies, cloud certifications, data integration, data management, or visualisation tools) would be an advantage.
• 10 – 12 years of experience in data and analytics projects (data warehouse, data analytics, business intelligence and machine learning.
• 6 – 8 years of experience in delivering full SDLC lifecycle projects in a Consulting or Systems Integration (SI) model.
• 4 – 6 years of experience in leading data and analytics projects as a delivery lead responsible for overall project outcomes (client and commercial)
• Experience in at least one of the industry or domain – Government and Public Services, Logistics, Manufacturing, Supply Chain, Financial Services, Retail, Consumer Products
• Bachelor degree and above in Computer Science, Information Systems Management, or related fields.

End to end delivery management of IT programs (preferably multi country implementation).

• Some payments domain exposure (search for key words like SWIFT, ISO20022, MEPS+ etc.).
• Must have handled large teams, must have delt with multiple stakeholders in a BANK.

• Minimum 12+ years of experience as Project manager / Program Lead / Initiative Lead roles in Transactions Banking, Payment’s delivery programs
• Managed several related streams or activities to achieve a desired business result, planned profitability levels, quality standards and highest-level client satisfaction.
• Responsible for the project planning, budget, structure, schedule and staffing requirements for the delivery organization.
• Hands on in Payments & Cash Management Domain

• Lead and deliver large payment HUB implementation program for a leading bank with responsibility for a definable segment of the implementation
• Responsible for the translation of the client's complex business requirements into formal agreements.
• Own & deliver outcome-based delivery programs with strict KPIs
• Establish specific solutions, applications or processes which ultimately culminate in customer acceptance of the results
• Working with client team members and executives to identify business requirements and subsequently working with, and leading others, in the initiating, planning, controlling, executing and closing the client's solution
• Responsible for operational adherence
• Responsible for a wide range of process activities beginning with the request for proposal through development, and final delivery of Build Projects, Package Implementation or Managed Services