Job Description & Requirements
Directs the development of company market requirements for specific products or product lines, including product strategy definition, requirements analysis, and pricingMonitors the development of business plans, assesses market penetration, and product positioning to drive competitive advantage, revenue and increase market shareReduces broad concepts and business strategies into structured product marketing plansGathers competitor's market share, activities and strategies and map out concrete strategies to penetrate, defend and recover market shareEstablishes pricing strategies and develops marketing tools for successful product introductionsIdentifies customer needs and communicates customer feedback to engineering, management and procuring teamLeads new product introduction and business plans with joint departments to keep up with the commercial needs of customersManages booking and sales forecast target accurately with close alignment to managementSelects, develops, and evaluates personnel to ensure efficient operationEstablishes good relationship with customer key stakeholders to achieve good customer satisfactionContains and manages escalation from customer key stakeholders· Provides clear and concise executive update for customers management reviewTakes ownership to write clear and concise meeting keynotes and drive action plan with internal team to achieve goals within target datesManages within budgeted cost and ensure company's profitabilityManages AR and sign-offs to ensure timely closure

Roles & Responsibilities

Our Accounting Firm needs you to perform the following for our clients:

• Preparing of financial data for entry into accounting system
• Bank Reconciliation
• Prepare Management Accounts
• Prepare financial statements
• Prepare tax computations
• Prepare goods and services tax
• Perform other ad-hoc duties as assigned

Requirements

• Training provided
• Diploma in accountancy (with or without experience) / Degree in Accounting / Ongoing ACCA / ACCA graduates / LCCI Higher
• Experience with accounting software is an advantage
• Eager to learn and able to work independently under pressure
• Positive attitude, meticulous and someone with initiative
• Possess strong honesty, integrity and confidentiality
• Good communications and interpersonal skills, able to speak Mandarin is an advantage (to liaise with Chinese speaking associates)
• Team Player
• Able to meet tight schedule

Benefits

• Medical & Dental benefits upon confirmation
• Increased annual leave entitlements and birthday leave
• Long service award and cash incentive
• Annual salary review & performance bonus
• Company reward incentives
• Quarterly employee engagement activities
• Free snacks and drinks
• Free monthly company arranged lunch & drinks
• Corporate Individual Mobile Scheme Plans
• Training & Development

Responsibilities:

• User Access Compliance

1. Responsible for carrying out the on-boarding and off-boarding access lifecycle in a timely manner.
2. Provide end-to-end support in resolving users’ queries/issues pertaining to application access.
3. Working with internal stakeholders in coordinating the recruitment and posting
4. Ensure access compliance in accordance with organization’s policies and procedures.
5. Be the point of contact for users’ access monitoring investigation.

• Perform secretarial duties. E.g. Assisting in organising and coordinating meetings
• Assist department to perform administrative duties, which may include but not limited to procurement of new items for department, compiling department budget requirement.
• Support any other duties/tasks as assigned by Reporting Officer.

Requirements:

• Diploma in Computer Science/Information Technology or equivalent.
• Proficient in MS365 Office; especially on Microsoft Excel.
• Some working knowledge in IT governance, risk and compliance systems.
• Experience in IT Audit OR implementing IT governance framework / policy, IT Security will be an advantage.
• Inquisitive, meticulous and process good logical, analytical and process flow skills.
• Ability to work collaboratively with diverse groups and different levels of stakeholders.
• Excellent written and oral communication skills desired.

To apply, please visit www.gmprecruit.com and search for Job Reference: 24372

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Roles & Responsibilities

Our Accounting Firm needs you to perform the following for our clients:

• Preparing of financial data for entry into accounting system
• Bank Reconciliation
• Prepare Management Accounts
• Prepare financial statements
• Prepare tax computations
• Prepare goods and services tax
• Perform other ad-hoc duties as assigned

Requirements

• Training provided
• Diploma in accountancy (with or without experience) / Degree in Accounting / Ongoing ACCA / ACCA graduates / LCCI Higher
• Experience with accounting software is an advantage
• Eager to learn and able to work independently under pressure
• Positive attitude, meticulous and someone with initiative
• Possess strong honesty, integrity and confidentiality
• Good communications and interpersonal skills, able to speak Mandarin is an advantage (to liaise with Chinese speaking associates)
• Team Player
• Able to meet tight schedule

Benefits

• Medical & Dental benefits upon confirmation
• Increased annual leave entitlements and birthday leave
• Long service award and cash incentive
• Annual salary review & performance bonus
• Company reward incentives
• Quarterly employee engagement activities
• Free snacks and drinks
• Free monthly company arranged lunch & drinks
• Corporate Individual Mobile Scheme Plans
• Training & Development

• Responsible for the daily deployment of drivers and crews
• Assist with daily planning of days and nights routes and CRM bin deliveries
• Conduct site visits and attend complaints from public and clients
• Carry out accident investigation, accident reporting and any other related issues
• Conduct Toolbox Briefing
• Checking of vehicles and ensure all are in proper working condition before deployment
• Monitoring of crews’ discipline and attendance
• Compiling and monitoring of sector tonnages
• Route auditing and reporting of excess refuse
• Supervising crews/vehicle movement and routes
• Assist manning customer relations
• Reporting and Follow-up with Town Councils / NEA
• Co-ordinate logistics matter on special projects
• Working together with HSE Team and assist with the maintenance of the overall depot safety and movements within
• Working with Fleet Management on Vehicle planning issue for inspection and etc
• Upkeep of company assets including vehicle, first aids & spill kits
• Perform coverage of duty when there’s shortage of manpower (driver / crew)

KEY SKILLS, COMPETENCIES & BEHAVIOURS

• Completed GCE O level / Diploma in any discipline with at least 2 years’ experience in Logistics / Operations Management
• Preferably with own transport
• Proficient in Microsoft office application
• Preferably with Class 4 license
• Good interpersonal and communication skills
• Able to commit to rotating weekend/ Public Holiday duties and rotating early deployment duties as early as 6.30am

Job responsibilities:

• Responsible for daily accounts related matter (include cheque/cash payment, bank receipt, AR/AP transactions)
• Preparation of full set of accounts including tax provisions
• Manage cash flows
• Preparation and submission of GST/income tax returns
• Preparation of staff claims/reimbursements
• Preparation of financial budgets and forecasts
• Preparation of statutory financial statements
• Liaise with bankers, auditors and government authorities as required to ensure compliance with all statutory and regulatory requirements
• Preparation and administration of government grants
• Maintain good filing system
• Any other ad-hoc related duties and assignments assigned from time to time

Job Requirements

• Min Degree/Diploma or Professional Qualification in Accountancy.
• At least 3 to 5 years relevant work experience in handling full set of accounts.
• Computer literate (ERP, MS Office, MS Outlook)

Interested candidates, please forward a detailed resume as MS Word format and email to [email protected]

Tempserv Pte Ltd

License No: 06C3745

Consultant: Daniel Lee / EA Personnel No: R1989151

We are looking for Confident and highly motivated individuals.

If you are a fast learner and have great communication skills, you are highly suitable.

We welcome all housewives who want to work from home.

Flexible working hours

You can work from home.

Job scope as follows :

-Arrange sales appointments with new prospects

- Contact existing clients to update them on new company.

updates

- To coordinate Admin work and sales services

- You will be WORKING FROM HOME, so you need to be independent and disciplined.

The jobholder supports the organisation in a range of communication activities such as media relations, event staffing, marketing and projects. The jobholder must be comfortable in providing communication consult, lead media relations, and publicity efforts for events.

The jobholder must ensure consistent messaging and communication of MENDAKI’s image and position to internal and external stakeholders. This includes crafting communication materials, pitching human-interest stories and profiles as well as to facilitate media queries.

Lastly, the jobholder must manage interview requests and provide staffing for spokesperson(s) including but not limited to political office holders, members of parliament, MENDAKI leadership team, beneficiaries, volunteers and participants.

Key Responsibility Areas

Media Relations

• Develop and implement communication activities to increase the publicity of MENDAKI's events, programmes and services
• This includes but not limited to develop media angle, key messages/narratives, draft communication materials such as media release and information sheet, as well as to facilitate interviews, and track coverage
• Ensure consistent messaging and communication
• Support the organisation’s media relations with various media partners including government agencies across different media agencies and channels
• Profiling human-interest stories through media pitching
• Work with departments to prepare communication materials such as
  administrative programme, speeches and/or talking points, social media posts, media releases, identify human-interest stories
• Lead media officer to support MENDAKI departments such as School Ready, HR and IT

Communication Projects

• Support editorial collaboration with media partners
• Support publicity efforts for digital projects with government agencies

Requirements

• Degree in Business, Marketing or Mass Communication
• 2 years of relevant experience in public and/or media relations
• Good written, verbal, analytical and interpersonal skills
• Meticulous with attention to details
• Strong digital marketing communication and social media
• Ability to manage multiple projects within tight timelines
• Proficiency in Microsoft Applications

Deliver excellent customer service experiences, assist in inquiries and requests in a timely and professional manner
Work closely with inter departments and partners to ensure high quality and timely expedition of customers' inquiries and/or requests
Contribute ideas to better serve the customers and improve efficiency and productivity
Involve in service quality initiatives to facilitate service culture development in BELLS
Handle collection of payments and all centre related administrative duties
Requirements:

Minimum GCE N/O level or equivalent
At least 1 year(s) of relevant experience preferably
Willing to work on weekends (Shift work required)
Dynamic individual with service aptitude, passion for service delivery and a proactive approach
Strong written and oral communication skills, analytical, administrative and interpersonal skills
A strong team player with positive work attitude and committed to work duties to maintain and exceed the expected service level where required
Ability to function effectively and multi-task in a fast-pace, dynamic environment
Willing to broaden and develop individual's skill sets and competencies to align with organisation's goals to adapt to transitions and disruptions

Job Description

· 1. Source and develop new leads and opportunities for the company

· 2. Develop new & potential business/client in order to strengthen existing client base.

· 3. Candidates are required to service exiting and new customer

. 4. Knowlegde of automotive battery will be an added advantage

· 5. Maintain good relationship with the client.

. 6. Self-motivated and goal-oriented, desire to deliver results

· 7. Able to work independently

Requirement

· 1. Candidates must posses own transport

· 2. Good Interpersonal Skills

· 3. Basic Salary + Transport + Commission

· 4. At least 1 year(s) of working experience.

· 5. NiTEC, GCE '0' Level, Diploma all equivalent

Key Responsibilities

1. User Access Compliance
   a. Responsible for carrying out Clinicians’ on-boarding and off-boarding access lifecycle in a timely manner
   b. Provide end-to-end support in resolving Clinicians’ queries/issues pertaining to application access
   c. Working with internal stakeholders in coordinating Clinicians recruitment and posting
   d. Ensure access compliance in accordance with company's policies and procedures
   e. Be the point of contact for Clinicians’ access monitoring investigation
2. Perform secretarial duties. E.g. Assisting in organising and coordinating meetings
3. Assist department to perform administrative duties, which may include but not limited to
   procurement of new items for department, compiling department budget requirement
4. Support any other duties/tasks as assigned by Reporting Officer.

Key Requirements

• Some working knowledge in IT governance, risk and compliance systems
• Experience in IT Audit OR implementing IT governance framework / policy, IT Security will be an advantage
• Inquisitive, meticulous and process good logical, analytical and process flow skills
• Ability to work collaboratively with diverse groups and different levels of stakeholders
• Proficient in MS365 Office; especially on Microsoft Excel

To apply, please visit www.gmprecruit.com and search for Job Reference: 24350

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

BUSINESS DEVELOPMENT EXECUTIVE

• Basic Salary: S$2,400 ~ S$3,000
• 6 days (Rest Day on Monday)
• 10am to 8pm
• East

Responsibilities:

• Graduation Ceremony Management: to oversee, plan and execute the graduation ceremony
• Management of Graduation Registration Counter - issuance of admission cards, guest tickets and collection of payment etc, daily settlement.
• Preparation of items required for graduation ceremony usage
• Status monitoring of graduation gown collection / return
• Ensure that all incoming correspondence including emails and phone calls are answered.

Requirements:

• Min Degree & Above

WhatsApp or Email me your latest resume for Immediate Interview Arrangement.

Whatsapp: +65 80231200

✉ [email protected]

Daniel Wong Reg No: R2095781

The Supreme HR Advisory Pte Ltd EA No: 14C7279

5.5 days work week alternate Saturday off

As an Accounts Assistant (Accounts Receivable), your primary role is to manage the Home's receivables and ensure timely and accurate processing of incoming payments. You will collaborate with internal teams and external clients to facilitate smooth financial transactions, maintain updated records, and contribute to the overall financial health of the company.

Key Responsibilities:

1. Invoicing:

• Generate and issue invoices to clients in a timely manner.
• Ensure accuracy in invoicing and adherence to contract terms.

2. Billing and Collections:

• Monitor accounts to identify outstanding receivables.
• Follow up with clients for payment and provide necessary documentation.
• Implement effective strategies to reduce delinquency and improve cash flow.

3. Payment Processing:

• Record and apply incoming payments accurately in the accounting system.
• Reconcile payments with invoices and resolve discrepancies.

4. Credit Control:

• Assess creditworthiness of clients and establish credit terms.
• Monitor credit limits and communicate with clients regarding credit-related issues.

5. Aging Analysis:

• Maintain an updated accounts receivable aging report.
• Analyse and report on overdue accounts, taking appropriate actions for resolution.

6. Customer Relations:

• Build and maintain positive relationships with clients to facilitate the collection process.
• Address customer inquiries and resolve issues related to billing and payments.

7. Reporting:

• Prepare regular reports on accounts receivable status, collections, and other relevant metrics.
• Provide insights into receivables performance during financial meetings.

8. Documentation and Compliance:

• Ensure all receivable-related documentation is complete and accurate.
• Adhere to accounting policies, procedures, and regulatory requirements.

9. Cash Application:

• Apply cash receipts to outstanding invoices and reconcile discrepancies.
• Work closely with the finance team to ensure accurate financial reporting.

Qualifications and Skills:

• Education: Higher Nitec/Diploma in Accounting, Finance, or a related field.
• Experience: Previous experience in accounts receivable or a similar financial role.
• Software Proficiency: Familiarity with accounting software (e.g., Dynamics NAV, QuickBooks, SAP, etc.) and Microsoft Excel.
• Communication Skills: Strong communication and interpersonal skills for effective customer interaction.
• Problem Solving: Ability to identify issues and implement effective solutions.
• Attention to Detail: Accuracy and attention to detail in all receivable transactions.

This job description is a general overview and may be subject to change based on the specific needs of the organization. The Accounts Assistant (AR) is expected to perform other duties as assigned by the Finance Manager or supervisor.

You will coordinate, perform and assist to oversee administrative support for all training and education matters to the HOD and the department. You will be the primary point of administrative contact for internal and external customers, to coordinate the provision of office support service to the department, and to oversee and participate in the coordination and completion of projects and events.

Job requirement

• Diploma or GCE ‘A’ Level / GCE ‘O’ level / ITE Certificate in Office Management or equivalent
• Prior working experience in the healthcare industry and support provision to the Senior/ Mid management will be an added advantage
• Proficiency in a range of Microsoft Office software applications will be an advantage
• A team player with good interpersonal skills and the ability to communicate effectively

1. To manage fleet operations for vehicle services

2. Ensure compliance with safety regulations and standards.

3. Attend to indoor services and customer enquires

6. Oversee and support daily operations

7. Assist on phone enquiries and email

8. Responsible for general warehouse operations and activities.

9. Perform any others duties that may be assigned from time to time

10. With driving and forklift license with be an added advantage

Roles & Responsibilities

Our Accounting Firm needs you to perform the following for our clients:

• Handle full sets of accounts for SMEs client
• Preparing of financial data for entry into accounting system
• Bank Reconciliation
• Prepare Management Accounts
• Prepare financial statements
• Prepare tax computations
• Prepare goods and services tax
• Perform other ad-hoc duties as assigned

Requirements

• Training provided
• Diploma in accountancy (with or without experience) / Degree in Accounting / Ongoing ACCA / ACCA graduates / LCCI Higher
• Experience with accounting software is an advantage
• Eager to learn and able to work independently under pressure
• Positive attitude, meticulous and someone with initiative
• Possess strong honesty, integrity and confidentiality
• Good communications and interpersonal skills, able to speak Mandarin is an advantage (to liaise with Chinese speaking associates)
• Team Player
• Able to meet tight schedule

Benefits

• Medical & Dental benefits upon confirmation
• Increased annual leave entitlements and birthday leave
• Long service award and cash incentive
• Annual salary review & performance bonus
• Company reward incentives
• Quarterly employee engagement activities
• Free snacks and drinks
• Free monthly company arranged lunch & drinks
• Corporate Individual Mobile Scheme Plans
• Training & Development

Roles & Responsibilities

• To ensure the duties are performed according to the established guidelines and timelines
• Data entry of information and ad-hoc duties
• Answering to caller’s enquiries
• Handling multiple projects, communications, and co-ordination
• To ensure adequate administrative and operational support to the sales team efficiently and effectively
• To provide timely and accurate tracking and/ or reports for applications
• To audit check the application documents
• To ensure sales meet with internal control, compliance and audit standard
• To compile all the data inputting guidelines / methodologies given for loan applications processing
• To provide advice as to fine-tune the compliance policy and hygiene rules of front-end system to business need
• To provide appropriate support for new products launches
• Perform other ad-hoc duties as assigned

Requirements

• Diploma in any field (with or without experience)
• Meticulous with an eye for detail
• Highly responsible, able to multi-task and a fast worker
• Simple Microsoft Office Skills (Word, Excel & PowerPoint)
• Excellent interpersonal and communication skills
• Able to work independently and under pressure

Benefits

• Medical & Dental benefits upon confirmation
• Increased annual leave entitlements and birthday leave
• Long service award and cash incentive
• Annual salary review & performance bonus
• Company reward incentives
• Quarterly employee engagement activities
• Free snacks and drinks
• Free monthly company arranged lunch & drinks
• Corporate Individual Mobile Scheme Plans
• Training & Development

We are seeking a detail-oriented Senior Executive / Executive to oversee operations administration tasks and ensure efficient management of various operational aspects within general cargo operation department.

The Job

1. Overtime and Pay Management:

• Collaborate with team leads to accurately record and update pay-related information (e.g., overtime, shift allowances, training allowances, off-in-lieu) in the e-HR system.
• Ensure that overtime is approved promptly by section heads and department heads within specified timelines, facilitating smooth payroll processing and compliance with organizational policies.

2. Operation Billings

• Ensure accurate billing for rental of steel spreaders and handling additional vessel requests.
• Raise any other billing matters, such as credit notes and supplementary bills

3. Water Supply Management

• Ensure the timely and accurate closure of water supply billings.
• Collaborate with relevant authorities or service providers to schedule and coordinate water meter servicing and replacements as needed.

4. Vehicle Management:

• Oversee completion and filing of vehicle checklists.
• Ensure proper maintenance and readiness of company vehicles for 24-hour operations.
• Monitor fuel usage and ensure correct fuel token usage corresponding to vehicle numbers.
• Maintain accurate fuel records and reconcile with supplier invoices.
• Schedule regular servicing of vehicles and manage repairs promptly.
• Ensure timely renewal of vehicle road tax and follow up on contract extensions with relevant departments.

5. Assets and Inventory Management:

• Manage replenishment of stocks and stationery items essential for general operation department.
• Ensure all office equipment, pedestals, cupboards, lockers, and workstations are well-maintained and available for use.
• Account for and properly issue consumable items to general cargo operation staff.
• Maintain accurate inventory records and ensure items are properly accounted for during loan applications.

6. Other Responsibilities:

• Assist in implementing new projects to enhance operational efficiency.
• Support supervisors in improving administrative processes within the general cargo operation department.

Job Requirements:

• Diploma or degree in Business Administration or related field preferred.
• Candidates with no experience are welcome to apply
• Previous experience in operations administration or similar roles will be advantage
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft software
• Excellent communication and interpersonal skills.

Responsibilities and Duties:

• Timely recording of receipts for all the business transactions
• Monitor and follow up on overdue payments with customers.
• Address inquiries and collaborate with staff to resolve collection issues
• Generate month-end AR ageing reports
• Send monthly statement of accounts to customers via email
• Update AR and AP into the inhouse accounting system
• Prepare debit notes for customers
• Prepare GST Tax Invoices
• Other adhoc duties as assigned

Qualifications:

• Min Diploma in accounting
• Min 2 -3 years related experience
• Meticulous, organized and a good team player
• Proficient in MS Office Applications
• Bilingual in both English and Mandarin

Job Description

• Location: West
• Working Hours: Monday to Friday (Office Hours)
• Work Type: Perm

JOB SCOPES:

Manage and maintain the lab resources:

• Ensure that all equipment is fully operational and serviceable.
• Manage requests for use of lab facilities and resources.
• Propose budget for replacing obsolete and faulty equipment annually.
• Maintain adequate supply of consumables.
• Manage access rights of all core equipment and specialized resources.
• Attend to all general maintenance of the lab such as air-conditioning, lighting, and general fittings etc.

Manage lab assets and inventories:

• Maintain an up-to-date record of all assets.
• Manage asset loans, transfers & disposal process when necessary.

Provide support for research/teaching resources:

• Configure the basic set-up for all equipment.
• Administer servers and virtual desktop environments, if any.
• Provide technical support to users regarding system allocation and configuration and use of core equipment.
• Caution users regarding copyrights violations and illegal software usage.
• Keep centres updated and in compliance of the prevailing IT policies.

Sourcing and procuring of research/lab resources:

• Assist faculty and Final Year Projects’ supervisors in sourcing and evaluation of new equipment/software.
• Make requests for replacement/purchase of core equipment, such as workstations, development boards and servers etc.
• Receipt and verification of purchased items to be in good working conditions.

Support School’s teaching/graduate research lab centralized computing equipment:

• Manage resource and capacity requirements.
• Review lab centralized equipment infrastructure design architecture to ensure availability of resources to support end user project requirements.
• Administer the user access, resource, capacity allocation, and directives for the private and public cloud services.
• Provide guidance and support to users to utilize the available cloud services.
• Oversee asset inventory and record documentation for the system in the premises.
• Propose and process the placement and procurement for the system due for maintenance renewal and end-of-life support.
• Facilitate the system shifting and disposal, within timeline to make way for new hosting.
• Provide email, onsite and remote technical support to school end-users.

Ensure workplace safety and security in the lab:

• Ensure that the lab is secure and tidy for use by students and staff.
• Manage access rights to users of the lab.
• Proactively manage workplace safety in compliance with NTU guidelines.

Involvement in Other Duties:

• Member of an administrative committee in the school
• Provide support in school’s outreach or other activities.
• Provide administrative support such as mark checking.

JOB REQUIREMENTS:

• Singaporean (s) only.
• Must possess at least Diploma / Degree in IT related studies.

Interested candidate may apply via email to spjlua(at)scientecpersonnel.com (indicating Job ID:J44432 for faster processing). All job applications will be processed with strict confidence and only shortlisted candidate will be contacted.

Lua Zhi Chin (Jeanette) - R1873831

ScienTec Consulting Pte Ltd – 11C5781

Job Description:

• Handles accounting data entry, bank reconciliation and day-to-day accounting functions
• Maintain accounting records and filing system
• Process payrolls
• Process internet fund transfers
• Assist with timely management reporting, the closing of month end account and annual audit
• Working hours: 9am-5pm, Monday-Friday, mostly flexible so long as job is done
• Yearly pay increment
• Bonus and incentives depending on work performance
• 14 days of Annual Leave

Requirements:

• Familiar with numbers, best with a diploma/ degree in Accounting or ACCA equivalent
• Preferably with at least 1 year of experience in handling accounts and finance
• No experience but hardworking and keen learners are welcomed!
• Able to use Excel and MS Office applications, and familiar with accounting softwares
• Good communication and interpersonal skills
• Able to work independently with minimum supervision

Job Summary

Responsible in satisfying hotel guests’ needs through attending to their enquiries and providing solutions and good customer service.

Duties and Responsibilities

• Performs check-ins and check-outs.
• Ensure all reservations are entered in timely and accurate manner.
• Handles guests enquires and complaints.
• Attend to customer's need and ensure customer satisfaction.
• Follow up on email enquiries.
• To work closely with Housekeeping and Maintenance Department
• To carry out our duties and responsibilities assigned.
• This role will report to the Hotel Manager.

DESCRIPTION

Job Title

Senior Guest Relations Officer

Job Summary

Responsible in satisfying hotel guests’ needs through attending to their enquiries and providing solutions and good customer service.

Duties and Responsibilities

• Performs check-ins and check-outs.
• Ensure all reservations are entered in timely and accurate manner.
• Handles guests enquires and complaints.
• Attend to customer's need and ensure customer satisfaction.
• Follow up on email enquiries.
• To work closely with Housekeeping and Maintenance Department
• To carry out our duties and responsibilities assigned.
• This role will report to the Hotel Manager.

Job Benefits

• Medical and Dental Benefits
• Birthday leave
• 2 off days per week
• Shift and meal allowances
• Revenue incentive
• Referral fee
• Overseas incentive Trip
• Opportunity to promote to manager

Job Requirements :

• Candidate must possess at least Higher secondary/Pre-U/A level/College in Hospitality/Tourism/Hotel Management or equivalent.
• 1 year work experience required.
• Preferably Entry Level specialized in Hotel Management/Tourism Services or equivalent.

Roles & Responsibilities

• Provide management over a portfolio of clients to ensure required filings and submissions to be done by stipulated timeline
• Achieve team and individual budgets, business plans and performance objectives
• Scheduling, Monitor, control, coach, train and develop team members including reviewing of tax computations, GST computations, accounting treatment and preparation of unaudited financial statements in compliance with relevant governing law
• Work with external auditors, resolving any accounting or tax related issues for portfolio of clients
• Prepare and filing XBRL financial statements on behalf of Clients
• Perform other ad-hoc duties as assigned

Requirements

• Recognized Degree in Accountancy or equivalent professional qualification (ACCA, CPA, CA etc.)
• At least 5 years relevant experience with a senior role experience
• Analytical with good inter-personal skills and enjoys challenges
• Good understanding of corporate governance, regulatory compliance and accounting principles
• Proficient in Microsoft Excel (including VLookup and Pivot Table) advantageous
• Proficient in XBRL (eXtensible Business Reporting Language) advantageous

Benefits

• Medical & Dental benefits upon confirmation
• Increased annual leave entitlements and birthday leave
• Birthday Leaves
• Long service award and cash incentive
• Annual salary review & performance bonus
• Company reward incentives
• Quarterly employee engagement activities
• Free snacks and drinks
• Free monthly company arranged lunch & drinks
• Corporate Individual Mobile Scheme Plans
• Training & Development

We are looking for a friendly and proactive personnel to join our team. In this role, you will be the face of the company, responsible for providing an exceptional customer experience during showroom visits. You will play a key role in engaging with customers, showcasing products and services, and ensuring a memorable and enjoyable viewing experience.

Job Description:

• Customer Engagement: Greet customers warmly upon arrival and offer personalized assistance to cater to their specific needs and preferences.
• Showroom Presentation: Maintain the showroom in an organized and visually appealing manner, ensuring products are displayed effectively and in line with company standards.
• Product Demonstration: Provide in-depth knowledge of products and services, demonstrating their features and benefits to customers.
• Customer Guidance: Assist customers in selecting products that meet their needs and preferences, offering recommendations and answering any questions they may have.
• Sales Support: Facilitate the sales process by guiding customers through purchasing decisions and providing necessary product and pricing information.
• Appointment Scheduling: Schedule customer appointments for showroom visits, consultations, and product demonstrations as needed.

Job Requirements:

• Any education in business, marketing, or a related field is a plus.
• Proven experience in customer-facing roles, preferably in a showroom, retail, or sales environment.
• Knowledge in home renovation décor and materials will be an added advantage.
• Excellent interpersonal and communication skills, both verbal and written.
• Strong problem-solving and decision-making skills.
• Ability to work effectively both independently and as part of a team.
• Professional and polished demeanor.

Others

• Yearly uniform allowance
• Monthly grooming allowance
• 5.5 work days