Total 37,650 assistant hr manager job vacancies in Others category in Singapore

Job Description

• Develop & implement Project Quality Plan, all QA/QC inspection and testing, as required by contract specifications or by regulatory requirements;
• Lead and manage the QA/QC team in the various disciplines including but not limited to qualified welding and fabrication inspection;
• Oversee preparation of Welding Procedure Specification/Procedure, Qualification Record and Quality Procedures;
• Ensure compliance to the overall Quality Management System, policies and standards and proper and smooth execution of all quality related activities in meeting the specified standards and requirements.
• Develop and implement preventive measure and corrective actions for non-conforming products include training to ensure awareness of quality procedures and specific responsibilities in the QA/QC process;
• Prepare weekly & monthly reports on QAQC matters;
• Liaise and attend with consultants and subcontractors for QAQC activities;
• Plan and organize mockups and trade demonstration to ensure compliance to approved method statement and inspection test plan;
• Manage testing schedule for SO/Representative witnessing and ensure compliance to project test requirements;
• Conduct inspections to in-progress / completed works and ensure Works are in accordance to project specification and approved construction drawings;
• Raise report of any non-conformances and carry out root cause analysis;
• Monitor corrective actions and process improvement;
• Manage subcontractors to clear defects and achieve required CONQUAS target;
• Document QAQC records and prepare handover packages

Requirements

• Degree qualifications in Mechanical Engineering or equivalent.
• Minimum 10 years of relevant experience in the setting up, day to day management, testing and inspecting, auditing and reporting of all aspects of the QA/QC of similar major projects in the waste, oil and gas, water or power sectors.
• At least 10 years of relevant experience in the implementation and management of quality control systems.
• Able to demonstrate implementation, documentation & monitoring experience in the development and application of ISO 9001, ISO 14001 and ISO 45001.
• Able to audit QA/QC activities of the staff and sub-contractors to assess conformance with the QA/QC procedures.
• Positive working attitude and ability to work in a fast-paced environment
• Good Organizational and planning skill
• Able to work independently and as a team

• 5 days, 8.30am- 6pm
• Salary: $5000 -$6000 + $500 transport allowance
• Location: Geylang, and required to travel to 15 branches. Company will be moving to Woodlands Senoko in 2026

Job scope:

• Analyse data relationships, patterns and trends to gain important insights and make informed decisions
• Develop and maintain business continuity strategies, policies and guidelines
• Establish business continuity processes
• Provide leadership during crisis situations
• Direct negotiation policy and develop negotiation limits
• Facilitate innovation and lead managers to manage change
• Establish and maintain strategic business partner relationships
• Resolve conflicts with stakeholders
• Develop service recovery framework
• Drive customer loyalty for service excellence
• Develop and establish financial budget and plan
• Drive service quality and customer satisfaction
• Create original applications or ideas to reveal new possibilities and reshape goals through high level of innovativeness
• Facilitate innovation process within the organisation
• Lead by example at organisational level. Inspire, motivate and guide others to adopt a point of view, make changes or take action. Cultivate an open, cooperative and collaborative learning culture for the organisation
• Champion a service excellence ethos
• Lead managers to develop organisational and governance strategies
• Establish strategies for the allocation and deployment of resources efficiently and effectively
• Foster business relationships and organisational diversity
• Strategize workforce for service excellence
• Provide mentorship to help others in their professional and personal development to improve performance and further their careers
• Develop managers and high-potential employees through organisational talent capability reviews
• Develop self to maintain professional competence to lead an organisation
• Develop a business plan
• Establish business strategies for the business function
• Establish operational plans for the business function
• Strategize service operations
• Anticipate potential problems beyond the current scope and apply higher order problem solving tools and techniques to turn problems into opportunities
• Lead programme and project after-action review
• Develop a risk management framework, policy and process
• Manage compliance with F&B hygiene policies and procedures
• Manage revenue management

Requirements:

• At least Diploma in Business Management or any related fields
• Minimum 8 years’ experience in F&B operations with at least 3 years’ experience in leading at least a market chain outlets as Operations Manager or equivalent
• Ability to forecast and follow through budgets
• Set business plans and strategies with control in place
• High analytical skills to identify opportunities and trends in making business decisions
• Excellent computer skills in Power point, Words & Excel
• lf-initiate with inter-department leaders to develop plans to meet business KPIs
• Set vision and lead the team to achieve business results

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

About Us:

The Singapore Kindness Movement (SKM) is a non-profit organisation dedicated to promoting kindness and graciousness in Singapore. We work towards inspiring individuals and organisations to internalise and practice values that promote harmony, respect, and consideration. We are seeking a dynamic and passionate Manager (Education – Kindsville) to join our team and play a crucial role in advancing our mission.

Job Description:

The Manager (Education – Kindsville) role primarily involves managing project timelines, coordinating with vendors for outsourced design and copywriting and ensuring quality in all educational materials. He/She reports to the Deputy Director (Education) and Executive Director.

The Manager (Education – Kindsville)’s job description is as follows:

• Manage the development and timely delivery of Kindsville Times and Agents of Kindness (A-OK!) newsletters and educational materials for preschool and primary school students, in consultation with the Ministry of Education Citizenship and Character Education Branch, and coordinate with external vendors for design and copywriting.
• Oversee the production process for Kindsville Times and A-OK! newsletters from colour proofing to final print and delivery with appointed printer.
• Liaise with animation agencies to manage schedules and ensure each episode of Singa and the Kindness Cubbies aligns with content briefs and timelines.
• Ensure the Kindsville website is updated by coordinating with relevant team members or vendors.
• Oversee procurement processes, ensuring good governance and managing budgets and logistics for all assigned programmes and events.
• Establish evaluation standards to track the effectiveness of educational materials, provide post-event and programme reports, and recommend areas for improvement.
• Work closely with the education team and other departments to ensure seamless implementation of programmes.
• Maintain archives of key project documents, images and materials.

Qualities and Skills:

• An eye for detail: Strong attention to quality and design, ensuring all materials meet brand standards and resonate with young audiences.
• Interest in children’s content: An interest in children’s educational content, including stories, activities, and values-driven messaging for young learners.
• Project management skills: Proven ability to manage multiple projects and coordinate effectively with vendors and team members to meet deadlines.
• Organisational skills: Good organizational abilities for managing production timelines, budgets, and maintaining documentation.
• Adaptability and teamwork: A collaborative mindset, with the ability to adapt and contribute effectively within a team environment.
• Education: A bachelor’s degree in education, social work, or a related field is preferable.

Why Join Us?

• Be part of a meaningful mission to create a kinder, more gracious Singapore.
• Work in a dynamic, collaborative environment
• Opportunity to grow and develop

If you are enthusiastic about leveraging your expertise to foster kindness and graciousness across Singapore, please submit your resume, a cover letter detailing your experience and expected remuneration package.

Join us in our mission to inspire kindness and connect communities. We look forward to welcoming a motivated and creative professional to our team!

Job Purpose

Our client is an Institution teaching Pulic Policy under one of the most reputable University in Singapore. The Institute analyses public policy; builds bridges between thought leaders; communicates its findings to a wide audience; and provides a platform for mature, open, and incisive discussion on Singapore's challenges, options, and direction.

They are looking to appoint a Manager to help manage its Development team, whose primary responsibility is to build strong bonds and networks with existing and prospective donors, with a view to raising funds for the Institute and its projects. S/he will contribute to identifying opportunities; developing and executing campaigns; and managing the day-to-day functions of the team. If you care deeply and are passionate about bettering society, here is where you will find meaning and work that is impactful.

Job Description

• Work closely with Associate Director (Fundraising and Donor Relations) in increasing support from donors; routinely identify and qualify prospective donors for donations.
• Support fundraising through select special projects/ initiatives and solicit gifts from major donors as appropriate.
• Donor/ prospect research and fundraising pipeline building.
• Establish and conduct a comprehensive review of donors/ prospect and support efforts to forge new relationships to build visibility, impact and financial resources.
• Oversight of the donors "thank you" process with the preparation of stewardship and endowment reports, consultation on donors recognition opportunities.
• Manage communication/ correspondence to donors. Prepare all donor(s)' stewardship reports to those providing endowed funds or whose gifts are for specific purposes that require outcome reports.
• Facilitate the management and executive of donor events (e.g. donors recognition receptions, luncheons, dinners, dedication ceremonies). This may require coordination of invitations, speakers, food/ drink, guest lists, etc. with internal and external parties.
• Manage donor/ prospect records and database.

Requirement

• Minimum a Bachelor's degree in any dsicipline.
• Fundraising experience in a non-profit organisation or education institute is preferred. Relationship managers from private banking sectors are welcome to apply
• Exceptional research skills required to thoroughly identify, assess, and engage potential prospects and donors.
• Meticulous attention to detail, good customer service, interpersonal and communications skills.
• Strong administrative and logistical skills.
• Be a good team player and a reliable worker.
• Excellent command of English and capacity to write clearly.
• Experience with organisation and project management skills.
• Good knowledge of MS office applications (Word, Excel and PowerPoint).

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Our client is a specialist clinic located at the city.

• Oversee daily clinic operations, ensuring smooth patient flow and optimal resource utilization.
• Manage the clinic budget, monitor expenses, and ensure financial viability.
• Ensure compliance with healthcare regulations, accreditation standards, and internal policies.
• Implement quality improvement initiatives to enhance patient outcomes and service delivery.

Requirements:

• Nitec and above
• At least 2 years of managerial experience in clinic setting.
• Excellent leadership, communication, and organizational skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Contract Logistics Manager to join their warehouse team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Jobs Scope:

• Program Management: Understand the program in-depth, connect various business units, and identify new business opportunities.
• Customer Engagement: Conduct regular customer meetings, including weekly scorecard and quality discussions, monthly safety sessions, continuous improvement (CIP) sessions, project updates, KPI reviews, and strategic business reviews.
• Project Leadership: Lead or participate in CIP and ad hoc projects focusing on safety improvements, automation, process optimization, quality enhancements, productivity gains, data analytics, data visualization, storage models, freight consolidation, cross-border trucking, and network planning.
• Project Planning: Oversee the planning and execution of projects with timelines ranging from 6 months to 10 years.
• Representation: Act as the main representative in customer engagements and project-related meetings.
• Team Leadership: Lead staff training and career development initiatives.
• Multi-Project Management: Manage multiple CIP and ad hoc projects simultaneously, ensuring timely completion.

Requirement:

• Degree in related field
• Relevant experience in contract logistics especially semiconductor accounts; internal candidates with relavant semiconductor warehousing experience is welcomed
• Possess valid PMP certification is an added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

Responsibilities

• Lead the ServiceNow IRMS development, implementation, and adoption in company.

• Design, develop, implement, test and continuous maintenance the IRMS using ServiceNow capabilities, encompassing all GRC modules relevant to Synapxe such as Compliance & Audit Management, Risk Management, Business Continuity Management, Third Party Risk Management, etc.

• Ensure users are respectfully challenged when requesting for enhancements.

• Work with end users to resolve escalated issues/defects within the GRC system.

• Establish and maintain the central risk register and platform.

• Enable a holistic and central view of risk (e.g., operational risk, third party risk, compliance risk, etc.) via GRC systems; Integrate risk information (e.g., third-party risk, compliance risk).

• Upkeep the digital roadmap for risk management ensuring its relevance.

• Engage different parties to understand operation business needs and assist to translate into function and technical requirements.

• Transform manual, siloed and inefficient risk management related processes through IRM – harmonise processes, automate workflows, enable faster and more accurate reporting.

• Go-to person for ServiceNow IRMS and subject matter expert to advise and guide internal teams.

• Establish a collaborative relationship with cross functional teams such as IT.

• Maintain effective working relationships with peers and stakeholders.

• Involve in project and SI management in the IRM implementation.

• Manage projects and contracts, monitor the scope, schedule, budget and deliver the expected values from IRM.

• Keep Steering Committee and Senior Level Management apprised for GRC programme.

• Identify and manage project risks and implications to the project and recommend mitigation measures.

• Demonstrate your expertise in GRC systems; you are expected to further your own knowledge and improve productivity of your colleagues. This including staying updated on ServiceNow releases, features, and industry best practices to ensure continuous improvements.

• Document and maintain the IRM matters e.g., workflows, knowledge base, budget, etc.

• Represent CRO for GRC Systems and ServiceNow IRMS matters.

• Manage stakeholders and partner/collaborate with business units across the company

Requirements

• Bachelor’s degree in computer science or STEM Majors (Science, Technology, Engineering and Math)

• At least 8 years’ experience with a track record of successful ServiceNow IRM solutions implementation and integration with other applications.

• Strong understanding the ServiceNow IRM architecture, platform, and integration capabilities.

• Strong knowledge & experience in governance, risk management (IT and operational risks) and/or compliance.

• Strong knowledge on well-recognized frameworks & standards such as ISO31000 and COSO ERM.

• Must have ServiceNow certifications in ServiceNow Certified Implementation Specialist in risk and compliance and ServiceNow System Administrator.

• Project management certification or CRISC, CISM, CISSP, CPRM, etc.

• Thought leadership, keen insights, and a forward-looking mindset.

• Passion for automation, and actively looking for opportunities to streamline and simplify processes, and to drive positive change within the organisation.

• Resilient and has the drive and desire to achieve results with deadlines.

• Highly adaptable to varying situations and always looking at the bigger picture.

• Demonstrate keen interest in keeping up with technology through regular certifications, taking up courses.

• Adept at navigating the organisational matrix; understanding people's roles, anticipating obstacles, identifying workarounds, leverage resources and rallying teammates.

• Able to articulate the value of what is most important to the stakeholders to achieve desired outcomes.

• Quick thinking, solutions-oriented mind-set, strong project management and facilitation capabilities to build cross functional partnerships to drive results. Always seeking process improvements and a better way to do things.

• Strong people management skills.

• Proven leadership, demonstrate strong working knowledge of a large organisation and cross-functional teams.

• Demonstrated Change Management capabilities.

• Anticipate obstacles, identify workarounds, leverage resources, rally teammates.

• Strong people skills, including creativity and curiosity with ability to effectively communicate and influence across all organisational levels.

• Proven analytical and problem resolution skills.

• Ability to influence and build consensus with other stakeholders.

Licence no: 12C6060

Job Description:

1. Oversee and manage the company’s HR Operations to fulfil the day-to-day deliverables of employees’ life cycle
   • Ensure employee onboarding and offboarding process are duly administered.
   • Oversee Employee benefits administration
   • Oversee Payroll administration
   • Manage Employee Grievance Handling Process
2. Identify improvement opportunities using HR analytics and work with internal stakeholders to design and develop solutions/priorities on people’s needs that align with Company’s business objectives
   • Establish an HR data collection requirement and provide appropriate advice and recommendations to SMT based on data.
   • Perform data analysis to share with management.
3. Define, develop and establish Workforce Plans in collaboration with internal stakeholders.
   • Drive the annual HC and budget exercise
   • Gatekeep of manpower cost to achieve Company KGI
   • Report and highlight anomalies in employees’ behaviour and working environment and recommend solutions.
4. Establish and drive the talent acquisition and management process to ensure Company has sufficient right talent to support the company’s operation and growth
   • Work with stakeholders to oversee and drive the talent acquisition process
   • Oversee and drive the performance management process
   • Work with SMT to manage the employee progression process and succession planning
5. Manage and oversee the compensation practice in the company to support pay for performance philosophy
   • Manage new offer package and all compensation-related processes
   • Review salary structure and band to ensure the competitiveness of the company in the talent market
   • Manage the annual salary review and performance-related compensation in the company. Work with stakeholders to oversee and drive the talent acquisition process
6. Work closely with the internal stakeholder to design, develop and deploy relevant Employee Value Proposition initiatives that are well aligned to changing needs of the talent pool.
   • Manage all employee’s comms channel

Requirements:

• Degree in Business Administration or equivalent
• At least 5 years of relevant experience in a similar capacity.
• With a strong background in overseeing a full suite of HR Management and Development.
• Insights – Ability to develop an understanding of the business and organisation, with the ability to use data to tailor strategy and solutions to lead to the achievement of business goals and sustainable organisational performance.
• Champion – Have the ability to build collaboration in the organisation to meet employees’ needs and yet achieve all business goals, identifying and leading change across the organisation.
• People Service Delivery – Ability to ensure customer-focused people service delivery excellence across the entire employee lifecycle, applying exceptional process and project management to enable effective and cost-efficient people service delivery; provide the organisation with meaningful analytics to enable business improvement.
• Organizational Development – Identify organisational and individual capability requirements and align strategy, people and processes to optimise effectiveness and achieve organisation goals. Design interventions to drive the appropriate culture, behaviours, skills, and performance and provide insight and leadership on change management strategy, planning and implementation.
• Resourcing and Talent Planning – Ability to identify the right resource, capability and talent to achieve immediate and strategic ambitions now and in the future.
• Learning and Development – Build individual and organisational capability and knowledge to meet current and future operational and strategic requirements to meet business capability development
• Performance & Reward – Ability to create and maintain a high-achieving organisation culture by delivering programmes that reward and recognise key employee capabilities, skills, behaviours, experience and performance, and ensure that reward systems are market-relevant, fair and cost-effective.
• Employee Engagement – Ability to strengthen the connection that all employees have with their work, colleagues and their organisation so that employees are more fulfilled by their work and make a greater contribution towards organisational objectives.
• A resourceful solution provider
• A great communicator who can engage, negotiate and influence.
• Comfortable and view change as a constant norm

Others:

• Location: Jurong Island (Company Transport provided at Jurong & Lakeside)
• Short notice
• Working Hours: Mon - Fri; 8:00 am - 4:45 pm

HOW TO APPLY:

Interested applicants, kindly click on “APPLY NOW” or send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431

• Drive the monthly Employees assemblies/ Townhalls
• Leadership engagement to sustain EVP promotion.
• Team building activities.

JOB SUMMARY

Reporting to the Guest Experience Manager, the Assistant Guest Experience Manager will assist in collaborating closely with the butler team and assist in leading and supervising the guest experience team in delivering a seamless and delightful stay experience for our guests.

What you will be DOING:

• Collaborate closely with the Butler team to ensure maximum guest engagement and satisfaction through personal recognition and prompt proactive attention from arrival through departure of the guests.

• Ensure all ACCOR members receive all benefits consistently, repeat guests and other VIP’s receive special recognition and services,

• Extend warm and genuine greetings to all guests.

• Liaise with Butler team, other departments and external service provider (where applicable) to ensure guests’ needs and requests are met seamlessly and effectively.

• Liaise closely with the Butler team and other operation teams for Hotel events, restaurant promotions, Limousine requirements and special VIP requests or preparations.

• Maintain repeat guest history records and system effectively.

• Monitor the milestone programme and amenity history of guests

• Work and communicate closely with the Butler team to perform such functions as to include but not be limited to:

· Prepare guest welcome letters

· Ensure preferred amenities are placed prior guests arrival

· Attend to special requests by guests

· Review arrival lists for all arrivals and VIPs to check room allocations, amenities, and special requests

· Prepare requisitions for amenities on a timely basis

· Ensure the entire range of services offered with the aim to maximum guest satisfaction

· Stay abreast of the events and activities in the city that are of interest to the guests.

· Supervise and coach the Guest Experience team.

· Conduct performance review for the Guest Experience team.

· Conduct on-the-job training for the team.

· Plan duty roster effectively and productively.

· Conduct daily shift briefing.

· Observe all brand/operating standards and/or LQA.

· Follow all workplace safety and security policies and procedures. Report accidents, injuries and incidents to security / talent & culture team immediately.

· Participate & contribute actively in all Corporate Social Responsibility and Sustainability initiatives organised by the Hotel.

· Perform any other duties and responsibilities that may be assigned.

Your experience and skills include:

· Diploma in Hospitality/Tourism or equivalent

· Minimum 5 years of relevant hospitality working experience appointment

· Strong human relations and influencing skills

· Strong communications (verbal and written), planning and coordination skills

· Ability to work independently and take initiative

· Strong time management skills

· Creative and resourceful

· Understand the needs of international luxury travellers

· Possess strong local hospitality market knowledge

· Flexible with working days and hours including weekends and public holidays

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

The Assistant / Banquet Operations Manager is concerned with the strategic management of the Banquet, in line with prescribed Hilton International policies and procedures.

What will I be doing?

As the Assistant / Banquet Operations Manager, you will be responsible for performing the following tasks to the highest standards:

• Maintain a high customer service focus by approaching your job with the customers always in mind.
• Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues.
• Be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve your personal performance.
• Flexible, respond quickly and positively to changing requirements including the performance of any tasks requested of you.
• Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals.
• Contribute ideas and suggestions to enhance operational / environmental procedures in the hotel.
• Actively promote the services and facilities of Hilton hotels to guests and suppliers of the hotel.
• Perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace.
• Actively seeking verbal feedback from customers and staff at every opportunity.
• Agree on and implement actions to make improvements to customer service with consultation with your Manager.
• Positively deal with and learn from customer complaints and comments with follow-up and feedback to the Restaurant Manager.
• Make sure all customer requests and queries are responded to promptly and effectively while assisting on the floor during peak periods each day.
• Be available to assist on duty in the hotels during any busy days or special events.
• Maintain a presence in the lobby, setting the example to team members for guest service.
• Be proactive towards guests, assisting them with any reasonable request, and training all team members to see these things before guests ask.
• Knowledgeable of Hilton departmental standards.
• Able to explain the standards to the team and train each team member individually with specific job skills checklists that relate to their responsibilities.
• Assess staff performance against standards.
• Assist in implementing and following through with improvements identified.
• Assist in preparing rosters and job schedules for team members to meet business needs (taking into consideration internal activities, occupancy, external events, promotions etc.)
• Assist with communication to the Front Office and Groups & Tours to maximize in house and group business for Food & Beverage, ensuring direct liaison with Group Leaders upon arrival.
• Describe, assign and delegate duties and authority for the operation of the Restaurant at all times.
• Understand the situation in other departments and its implication for your own department.
• Planning ahead and ensuring adequate resources are available.
• Manage departmental operation and take action where necessary to ensure it runs smoothly, participating in service duties during service periods, where necessary.
• Coordinate with Engineering and Housekeeping departments to ensure that cleaning is followed-up with and procedures are maintained.
• Ensure that the shift is reviewed, handovers and briefings are carried out.
• Maintain in-depth technical knowledge and skills required for the job.
• Establish good communication with the Kitchen team.
• Understand the goals of the hotel and the department’s role in achieving it, communicating goals to the team and getting members of the team to work cooperatively with others.
• Assist with keeping the team up to date about departmental, hotel and company activities through regular communication meetings and memos, including special events and promotions in the restaurant.
• Be aware of potential highs and lows in the business.
• Identify, communicate and act on potential sales leads.
• Create an environment where “everyone sells”.
• Assist with forecasting potential revenues and costs.
• Follow company’s control procedures.
• Communicate relevant financial information to the team.
• Assist the Manager in maintaining leave plans for the department.
• Understand the quantity and quality of people needed to operate the department.
• Assist with carrying out selection interviews and making effective recruitment decisions.
• Ensure that new recruits have all relevant information before commencing employment.
• Assist with planning and ensuring that departmental orientation is carried out.
• Ensure that standards training, and assessments are carried out.
• Assist with regular reviews of individual and team performance against objectives, providing feedback.
• Assist with developing and implementing department training plans to meet business needs.
• Assist with carrying out annual appraisals in accordance with legal and hotel guidelines with all staff and identify individual training needs.
• Understand relevant OH&S legislations and their implications on the operation of the department.
• Communicate to the team their responsibilities within OH&S.
• Ensure that safe and healthy working practices are implemented at all times.
• Carry out any other reasonable duties and responsibilities as assigned.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for?

An Assistant / Banquet Operations Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• 2-4 years in a managerial position in a 4 / 5-star category hotel.
• Good English skills, both written and verbal to meet business needs.
• Familiar with computer systems.
• Motivated and committed, approaching all tasks with enthusiasm and seize opportunities to learn new skills or knowledge in order to improve personal performance.
• Flexible and responds quickly and positively to changing requirements including the performance of any tasks requested of you.
• Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals.
• Strong leadership, people management and training skills.
• Guest oriented and able to confidently build and exceed service standards.
• Thorough knowledge of service, cost control in F&B, labour controls, beverage menu writing, maintenance, merchandising, computer and accountings.
• Strong interpersonal skills and attention to details.
• Key strengths (under the 9 competencies) in people management, communication and planning.
• Able to work under pressure and deal with stressful situations during busy periods.
• Outgoing personality and willing to work for long hours.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

- handling of customer complain and feedback

- Providing Customer Oriented Service

- Work with Team member in service and maintaining of whole restaurant cleaniness and hygiene. Training of Waiter and waitress.

- Willing to work 6 days a week inclusive of Public holidays (CNY,Christmas) and weekend

Assistant Head (Operations & Development Department)

Working hours: Mon to Fri (9am – 6pm)
Location: Buangkok
Salary: $4,300 - $5,000

Responsibilities:

Management Function

• Supervise the daily operations in the Hostel according to the SOPs.
• Ensure Youth Work Associates (YWAs) and Night Residential Care Worker (NRCW) understanding and alignment of practice with the overall philosophy
• Oversee staff relationship with residents and stakeholders.
• Manage staff morale, motivation and discipline in the department
• Monitor and develop staff competency and training in order to fulfill their evolving roles and responsibilities in the department
• Assist HOD to manage budget and manpower allocation
• Lead and support departmental meetings as necessary.
• Deliver Trauma-informed practices in daily staff and residents interactions/management.
• Coach and mentor new employee onboarding effectively with accurate and timely documentation records.
• Responsible in achieving Department goals
• Ensure work goals are aligned with Department goals

Role Function

• Cover the role of the shift staff when necessary
• Effective and fair roster planning to cater to the needs of the daily operations.
• Ensure adherence to the SOPs in the daily operations of the hostel
• Coach YWAs and NRCWs to perform their roles effectively
• Coordinate with other Departments when necessary
• Manage and oversee all documentations required for the department
• Assist HOD in preparation and submission of Monthly/Quarterly reports
• Assist HOD in managing crafting/reviewing/amending SOPs as per required
• Oversee all investigation and review investigation process/approach/techniques (Discipline Committee Chair)
• Oversee all the process in hostel (e.g. approved / prohibited items list / confiscated / safekeeping / remand items / body check, property check and dorm check)
• Oversight on departmental portfolio progress.

Development Function

• Assist HOH/HOD in roles and functions which are assigned.
• Assist HOD in planning the development of the YWA and NRCWs in the department.
• Assist HOD in reviewing current and implementing new process to meet requirements of the Ministry.
• Identify and attend courses/training for personal and professional growth and development.

Taskforce Involvement

• Able to lead taskforces within the department
• Able to represent the department to contribute in inter-department/inter-division taskforces

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

KEY RESPONSIBILITIES

- Assist chefs and kitchen staff with food preparation tasks, such as chopping vegetables, marinating meats, and preparing ingredients.

- Maintain a clean and organized kitchen by washing dishes, utensils, and kitchen equipment.

- Ensure kitchen areas are cleaned and sanitized according to food safety standards.

- Stock and organize food supplies and ingredients in the kitchen.

- Assist in the proper storage of food and ingredients, ensuring compliance with food safety guidelines.

- Handle and dispose of kitchen waste responsibly.

- Help in basic cooking and food assembly as instructed by the chef.

- Support in the setup and breakdown of kitchen stations during service.

- Ensure that kitchen tools and equipment are in good working condition and report any malfunctions.

- Assist with other kitchen duties as needed to ensure efficient kitchen operations.

REQUIREMENTS

- At least 1 year of relevant kitchen work experience.

- Basic knowledge of food safety and hygiene standards.

- Ability to follow instructions and work in a fast-paced environment.

- Strong attention to detail and organizational skills.

- Good teamwork and communication skills.

- Able to work long hours and flexible shifts, including weekends and public holidays.

- Physical stamina and ability to lift heavy items when needed.

BENEFITS

- Competitive salary.

- Staff meals and other benefits.

- Opportunities for career growth and advancement within the kitchen.

职位描述

我们正在寻找一名可靠且勤奋的厨房助理/帮工加入我们的团队。理想的候选人将通过协助厨师和厨房工作人员进行食材准备、清洁工作，并保持厨房的卫生环境，确保厨房的顺利运营。

主要职责

- 协助厨师和厨房工作人员进行食材准备工作，如切菜、腌制肉类及准备其他食材。

- 负责洗涤餐具、厨具和厨房设备，保持厨房清洁和整齐。

- 根据食品安全标准清洁和消毒厨房区域。

- 协助整理和存放厨房内的食品和食材。

- 确保食材的正确储存，遵守食品安全规范。

- 负责厨房垃圾的处理和清理工作。

- 按照厨师指示，协助进行基本烹饪和食物组装。

- 在服务期间协助厨房站位的设置和清理。

- 确保厨房工具和设备正常工作，发现故障及时报告。

- 根据需要协助完成其他厨房任务，确保厨房的高效运作。

先决条件:

- 至少1年相关厨房工作经验。

- 基本的食品安全和卫生标准知识。

- 能够遵循指示并在快节奏的工作环境中有效工作。

- 具备较强的注意细节和组织能力。

- 良好的团队合作精神和沟通能力。

- 能够适应长时间工作，并有灵活的工作时间安排，包括周末和公共假期。

- 具有良好的体力，能在需要时搬运重物。

福利

- 具有竞争力的薪酬待遇。

- 提供员工餐和其他相关福利。

- 有机会在厨房岗位中晋升和发展。

Job Responsibilities:

• Register and schedule appointments for patients
• Assist doctors with administrative tasks and/or simple procedures
• Manage email, phone and upfront enquiries from patients
• Perform cashiering duties
• Ensure overall décor and cleanliness in the clinic

Requirements

• Minimum GCE N Levels/O levels/A Levels/Diploma in any discipline
• No working experience required as on-the-job training is provided
• Good communication and interpersonal skills

Working Hours: Mon - Fri 9:00 AM - 6:00 PM, Sat (Every sat) 9:00 AM - 1:30 PM

WA me at http://wa.me/+6598326219 or tele me at @sallytsin

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Clinic Assistant

Alicia Cheong Ling Wei

R1104785

Recruit Express Pte Ltd

EA License No. 99C4599

• Position: Accounts Assistant
• Working day: Mon-Fri
• Working time: 9am-6pm
• Salary: $2000-$2300
• Location: Kaki Bukit Ave

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Responsibilities

• AP functions - Manage payment processing of vendor invoices and prepare payment.
• Prepare expense & staff claims.
• AR functions – Post receipts to system, send monthly SOA to customers and follow up with outstanding payment.
• Reconciliation of overseas PO, Invoice & SOA
• Maintain up to date records and well organize documents.
• Other ad-hoc duties as assigned by supervisor.

Requirements

• O/A level/Diploma with basic accounting knowledge
• Knowledge of MYOB software will be an advantage.
• Proficient in Microsoft Word and Excel

Job Description:

• Assist in picking and packing of medications
• Assist in preparation of the prescriptions
• Assist in pharmacy operations
• Help to deliver / top up medications for satellite pharmacy

Job Requirements:
• Min N/O/Nitec/Dip
• Able to commit min 3 months
• Able to start within a short period of time

Interested and qualified candidates, please send in your resume to [email protected]

Ivy Yong Shi Mei Recruit Express Pte Ltd (Healthcare & Lifescience)
Company EA Licence number : 99C4599
Personnel EA License: R2198995
[email protected]

KEY RESPONSIBILITIES

- Assist chefs and kitchen staff with food preparation tasks, such as chopping vegetables, marinating meats, and

preparing ingredients.

- Maintain a clean and organized kitchen by washing dishes, utensils, and kitchen equipment.

- Ensure kitchen areas are cleaned and sanitized according to food safety standards.

- Stock and organize food supplies and ingredients in the kitchen.

- Assist in the proper storage of food and ingredients, ensuring compliance with food safety guidelines.

- Handle and dispose of kitchen waste responsibly.

- Help in basic cooking and food assembly as instructed by the chef.

- Support in the setup and breakdown of kitchen stations during service.

- Ensure that kitchen tools and equipment are in good working condition and report any malfunctions.

- Assist with other kitchen duties as needed to ensure efficient kitchen operations.

REQUIREMENTS

- At least 1 year of relevant kitchen work experience.

- Basic knowledge of food safety and hygiene standards.

- Ability to follow instructions and work in a fast-paced environment.

- Strong attention to detail and organizational skills.

- Good teamwork and communication skills.

- Able to work long hours and flexible shifts, including weekends and public holidays.

- Physical stamina and ability to lift heavy items when needed.

BENEFITS

- Competitive salary.

- Staff meals and other benefits.

- Opportunities for career growth and advancement within the kitchen.

主要职责

- 协助厨师和厨房工作人员进行食材准备工作，如切菜、腌制肉类及准备其他食材。

- 负责洗涤餐具、厨具和厨房设备，保持厨房清洁和整齐。

- 根据食品安全标准清洁和消毒厨房区域。

- 协助整理和存放厨房内的食品和食材。

- 确保食材的正确储存，遵守食品安全规范。

- 负责厨房垃圾的处理和清理工作。

- 按照厨师指示，协助进行基本烹饪和食物组装。

- 在服务期间协助厨房站位的设置和清理。

- 确保厨房工具和设备正常工作，发现故障及时报告。

- 根据需要协助完成其他厨房任务，确保厨房的高效运作。

先决条件:

- 至少1年相关厨房工作经验。

- 基本的食品安全和卫生标准知识。

- 能够遵循指示并在快节奏的工作环境中有效工作。

- 具备较强的注意细节和组织能力。

- 良好的团队合作精神和沟通能力。

- 能够适应长时间工作，并有灵活的工作时间安排，包括周末和公共假期。

- 具有良好的体力，能在需要时搬运重物。

福利

- 具有竞争力的薪酬待遇。

- 提供员工餐和其他相关福利。

- 有机会在厨房岗位中晋升和发展。

KEY RESPONSIBILITIES

- Assist chefs and kitchen staff with food preparation tasks, such as chopping vegetables, marinating meats, and preparing ingredients.

- Maintain a clean and organized kitchen by washing dishes, utensils, and kitchen equipment.

- Ensure kitchen areas are cleaned and sanitized according to food safety standards.

- Stock and organize food supplies and ingredients in the kitchen.

- Assist in the proper storage of food and ingredients, ensuring compliance with food safety guidelines.

- Handle and dispose of kitchen waste responsibly.

- Help in basic cooking and food assembly as instructed by the chef.

- Support in the setup and breakdown of kitchen stations during service.

- Ensure that kitchen tools and equipment are in good working condition and report any malfunctions.

- Assist with other kitchen duties as needed to ensure efficient kitchen operations.

REQUIREMENTS

- At least 1 year of relevant kitchen work experience.

- Basic knowledge of food safety and hygiene standards.

- Ability to follow instructions and work in a fast-paced environment.

- Strong attention to detail and organizational skills.

- Good teamwork and communication skills.

- Able to work long hours and flexible shifts, including weekends and public holidays.

- Physical stamina and ability to lift heavy items when needed.

BENEFITS

- Competitive salary.

- Staff meals and other benefits.

- Opportunities for career growth and advancement within the kitchen.

描述

我们正在寻找一名可靠且勤奋的厨房助理/帮工加入我们的团队。理想的候选人将通过协助厨师和厨房工作人员进行食材准备、清洁工作，并保持厨房的卫生环境，确保厨房的顺利运营。

主要职责

- 协助厨师和厨房工作人员进行食材准备工作，如切菜、腌制肉类及准备其他食材。

- 负责洗涤餐具、厨具和厨房设备，保持厨房清洁和整齐。

- 根据食品安全标准清洁和消毒厨房区域。

- 协助整理和存放厨房内的食品和食材。

- 确保食材的正确储存，遵守食品安全规范。

- 负责厨房垃圾的处理和清理工作。

- 按照厨师指示，协助进行基本烹饪和食物组装。

- 在服务期间协助厨房站位的设置和清理。

- 确保厨房工具和设备正常工作，发现故障及时报告。

- 根据需要协助完成其他厨房任务，确保厨房的高效运作。

先决条件:

- 至少1年相关厨房工作经验。

- 基本的食品安全和卫生标准知识。

- 能够遵循指示并在快节奏的工作环境中有效工作。

- 具备较强的注意细节和组织能力。

- 良好的团队合作精神和沟通能力。

- 能够适应长时间工作，并有灵活的工作时间安排，包括周末和公共假期。

- 具有良好的体力，能在需要时搬运重物。

福利

- 具有竞争力的薪酬待遇。

- 提供员工餐和其他相关福利。

- 有机会在厨房岗位中晋升和发展。

• Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company
• Develop, implement, and maintain quality assurance protocols
• Establish operational plans for the business function.
• Facilitate innovation and lead managers to manage change.
• Help with the innovation process within the organization.
• Lead managers to develop organizational and governance strategies.
• Manage compliance with food and beverage hygiene policies and procedures.
• Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity
• Ensure that operational activities remain on time and within budget
• Track staffing requirements, hiring new employees as needed
• Oversee accounts payable and accounts receivable departments
• Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution
• Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
• Partner with cross-functional teams to improve proprietary tools and systems
• Work closely with legal and safety departments to ensure that activities remain compliant
• Oversee materials and inventory
• Conduct budget reviews and report cost plans to upper management

Requirement:

• 3 and more years of proven success in an operations management role (preferred in F&B/ Hospitality Industry)
• Strong skills in development and oversight
• Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service
• Proficiency in conflict management and business negotiation processes
• Knowledge of business productivity software and an aptitude for learning new applications

The General Manager serves as the primary support to the CEO, providing leadership and operational management to ensure the successful implementation of the organization's strategic goals and objectives. This role is responsible for assisting in the overall execution of Pergas’ mission, acting as a key liaison between the CEO, management team and staff, and ensuring effective communication and coordination across all departments. The General Manager also steps in to lead the organization in the CEO's absence, ensuring continuity, stability, and alignment with Pergas’ values and long-term vision.

Main Duties

• Assist the CEO in implementing and facilitating Pergas' strategic goals and objectives as set out by the annual and long-term strategic plans.
• Work closely with the CEO to support the MTP's governance functions, providing guidance, advising, and maintaining effective communication between Council members and staff.
• Provide leadership to staff and support in shaping the organization’s direction in alignment with Pergas’ philosophy, mission, strategy, and annual goals.
• Act as the primary supervisory authority, directly overseeing Community Services (CRADLE, Islamic Education) and Corporate Communications & Services (Human Resources, Finance, Governance, Marketing Communications, etc.) departments to ensure seamless operations.
• Assist in managing fund planning and implementation, including identifying potential funding opportunities, resource requirements, and strategies to enhance Pergas' income.
• Support the CEO in maintaining strong relationships with Pergas’ subsidiaries, develop a network of contact persons with local and international organizations and act as a representative in the CEO's stead when required at industry conferences, events, and public forums.
• Oversee day-to-day operations, ensuring that strategic plans are executed effectively, and provide guidance to various departments to ensure organizational efficiency.

Education & Experience

• Bachelor's Degree in any discipline
• At least 8 years of experience in senior leadership roles, supporting executive-level management and driving strategic goals.
• Proven experience in developing and implementing strategic plans across diverse business functions.
• Strong ability to lead and inspire teams, fostering innovation and collaboration.
• Excellent analytical, organizational, communication, and public speaking skills.
• Familiar with the expectations of a Volunteer Welfare Organization

Profile

• Experienced leader with a strong strategic mindset and executive-level collaboration skills.
• Deep understanding of diverse business functions (Marketing, Finance, Corporate Governance, HR).
• Adaptable and capable of managing multiple priorities in a dynamic environment.
• Demonstrated ability to lead and inspire teams, acting as a trusted second-in-command.
• Results oriented, self-motivated and dependable
• Attentive and proactive
• Honest and trustworthy
• Flexible and open-minded
• Able to converse fluently in both English and Malay

Skills Required

• Strong organizational and leadership skills
• Decision-making and problem-solving abilities
• Excellent networking skills with high emotional intelligence
• Strong verbal, written, and interpersonal communication skills
• Ability to multitask effectively
• Strategic thinking and planning skills
• Financial management expertise
• Adaptability to changing environments
• Strong analytical skills
• Proficiency in project management

Internal / External Contact

External - Sector partners, Regulators, Overseas Delegates

Internal - Board members, Staff members, Asatizah, Donors, Volunteers

HRS Pte Ltd are recruiting for a responsible, experienced person to work with our hotel and serviced apartment clients. The role includes, recruiting, interviewing, liason between supplier and hotel management. Importantly the role will also include assisting with the daily cleaning when there are staffing issues.

The role will include working weekends and some public holidays.

Roles & Responsibilities

Job Description:

• Responsible for the development, implementation and effectiveness of the Health & Safety policy, Safety procedures and practices in relation to Company premises, carrying out regular audits and monitoring activities Organization-wide Responsible for the provision and dissemination of Health & Safety, advice on information include current safety legislation to the stakeholders
• Responsible for overseeing and carrying out all works relating to the safety, health and environmental matters in the project.
• Work closely with project team & contractors to mitigate and control all high risk hazards to maintain a safe workplace.
• Oversee and review all accident investigations and preparing statistics to assist in monitoring health and safety performance Manage and execute WSH programme initiatives Lead and coach site safety team to facilitate continual improvement of quality of safety team
• Ensure overall compliance and good procedures/practices in statutory environmental and health requirements at project site and requirement premises at all time.
• To identify any unsafe condition in the worksite or unsafe work practice is carried out in the worksite.
• Implement and monitor environmental, health & safety management system on site.
• Prepare, submit statutory reports and maintain of documentation for all EHS issues according to ISO.
• Conduct regular site inspections to ensure that all site activities are carried out in compliance with MOM, NEA and EHS regulations.
• Liaise with relevant authorities on all environmental and safety issues.
• Support all in-house EHS initatives.
• Oversee and manage the safety department
• Drive WSH Awards initiatives and submissions

Requirement:

• Only Singaporean / PR will be considered for this position
• Specialist diploma in WSH or MOM Recognised certificates
• Minimum of 8 years of experience as a Safety Officer or related experiences
• Strong leadership and communication skills.
• Ability to work independently and as part of a team.
• Attention to detail and strong organizational skills.
• Certification in Occupational Health and Safety (OH&S) is a must.
• Must be responsible, organized and self-initiated.
• Respect for deadlines, sense of urgency.

薪金优厚

有饮食业或卖糕点经验者为最佳

享有医药福利，年假与年终花红分享

还包括档口利率分享与交通津贴等等

欢迎有经验的退休人士

能立即上班者为优先考虑

High salary

Experience in selling kueh is preferred

Medical benefits, annual leave and year-end bonus sharing

Including stall incentive sharing and transportation allowances, etc.

Experienced retirees are welcome

Those who can start work immediately are preferred

ABOUT THE COMPANY

Keystone Investors is a leading asset management firm that helps clients realise their investment goals. To achieve excellence, we have created a world-class team and a unique culture that harnesses human capital and deep insights.

ABOUT THE ROLE

Keystone Investors is looking for a Singapore-based IT Manager to join our growing team. The candidate will be focused on providing high quality IT support and analysis for Keystone’s core technology infrastructure. This role will be based full-time in Keystone’s Singapore office.

Job Duties:

• Provide onsite and remote technical support to Keystone’s team members in Singapore and globally. Including cloud support, on-premise infrastructure support, network device support, and custom application support.
• Create documentation and knowledge-base articles for common support requests and resolutions.
• Act as the primary point of contact for and manage Keystone’s technology vendors.
• Manage the IT hardware and IT software inventory.
• Review hardware and software procurement quotes and invoices.
• Review relevant regulatory IT requirements and checklists (e.g. MAS), and provide feedback to stakeholders

Required Skills and Qualifications:

• -3+ years of onsite IT support experience.
• 1+ years of IT support experience at a hedge fund or other buyside financial institution.
• Professional and helpful attitude at all times.
• Strong vendor relationship management skills.
• Strong understanding of general IT support including using various methods of remote support.
• Experience with on premise and cloud infrastructure.
• Experience with Microsoft M365.
• Experience with MacOS and Windows OS.
• Experience with AWS and Microsoft Azure.
• Experience supporting Bloomberg.
• Experience supporting trading systems (OMS, PMS, EMS).
• Good understanding of networking technologies.
• Proven ability to function in a self-directed environment.
• Must excel in a fast-paced, agile environment where critical thinking and strong problem-solving skills are required for success.
• Innovative thinker who is positive, proactive and readily embraces change.
• Strong written and verbal English communication skills.
• Willing to occasionally work outside standard business hours when required.
• Singapore Citizen or Permanent Resident.

Preferred Skills and Qualifications:

• Bachelor’s Degree in Computer Science, Engineering, or related discipline.
• MS900 or higher Microsoft cloud certification.
• ITIL Certified.
• Web development, python, and/or scripting/automation experience.

Work Location

10 Collyer Quay

#24-06/07 Ocean Financial Centre

Singapore 049315

What we're looking for

We are seeking for Deployment Manager who is responsible for the deployment of LR OneOcean and partner products to end users globally. These software deployments may be supporting a new business win or upgrading current customers to our latest software version.

What we offer you

• The opportunity to work for an organization that has a strong sense of purpose, is values driven and helps colleagues to develop professionally and personally through our range of people development programmes.
• A Full time permanent role.

The Role :

• Deployment Managers are a key cog in the revenue generation engine of LR OneOcean, helping to realise new revenue as quickly as possible. They support account retention through helping customers negotiate their first interaction with the product, also supporting adoption and advocacy through each and every customer touch point they have.
• Through solid technical knowledge and the ability to understand customer requirements, they help advise customers on what will make each deployment a success and build project plans to deliver this. They leave the customer with functional software and trained staff.
• They work cross functionally with sales, support and development to put the customer first and guarantee their success.
• The Deployment Manager is responsible for the success of all customer deployments within the assigned customer pod, including trials, new customers, new vessels, new services and software upgrades. A breakdown of those responsibilities is as follows;

Deployment

• Support with pre-sales activity as required to ensure the sale is optimised for deployment.
• Own each deployment project through all phases of scoping, requirements capture, planning, reporting and successful execution.
• Validate the handover data, ensuring that all details required from Sales are present and correct before the onboarding process starts
• Be the point of contact between LR OneOcean and the end user (ship-based stakeholders) during deployments.
• Support communication between LR OneOcean and the customer (office-based stakeholders) during deployments. Support the addition of subscriptions into the internal business system.
• Manage input required from 3rd party providers (e.g. Marlink or Inmarsat).
• Set up project governance and provide clarity and ownership of deployment reporting, ensure all stakeholders have easy access to updates and status.
• To ensure that any physical goods required for a software deployment are delivered in a timely manner, and if necessary, coordinated with any outfit management / physical product supply
• To assist the vessel where necessary in the installation of any hardware / software.
• Customer training is required for deployment of LR OneOcean products and Services to ensure that this is efficient through use of technology.
• Work with the Support Team in managing any technical issues that may arise during installation and commissioning.
• Confirm with customer that all services are working and that the end user understands the essential basics of managing the subscribed services.

Post deployment

• Monitor the performance of key customer software, ensuring the deployed set up remains in optimal condition and act as a point of escalation for technical representatives of the customer.
• Support customers with the deployment of upgrades.

Knowledge Management

• Be an active member of the Deployment Knowledge Base, regionally and globally, helping to make the deployment process as efficient as possible.

Other

• Support product development activity, to ensure the product is optimised for deployment.
• Conduct CSAT surveys during listening points in the deployment and post deployment journey, to ensure customer satisfaction levels remain high.
• Support new releases with deployment testing.
• Provide cover for holidays for cluster / non-cluster roles.
• Travel within the APAC and overseas may be required and is considered an occasional feature of this role. Requests could be made at short notice.
• Provide out of hours support / assistance in emergency or time sensitive situations (either in on call or shift pattern).
• Any other task determined necessary by line management.

What you bring

1. Diploma or Bachelor’s degree in Maritime Navigation or Mechanical Engineering or equivalent and/or Chartered/Professional qualification and a member of a relevant professional institution.
2. Relevant experience in the Deployment Manager and responsible for the success of all customer deployments within the assigned customer pod, including trials, new customers, new vessels, new services and software upgrades. Deployment software installation, troubleshooting.
3. Proficiency in the English and Mandarin Chinese Language commensurate with the work and to demonstrate effective interpersonal skills.

About us

We are a leading international technical professional service provider and a leader in classification, compliance, and consultancy services to the marine and offshore industry, a trusted advisor to our customers helping to design, construct and operate their assets to the highest levels of safety and performance. We are shaping the industry’s future through the development of novel and innovative technology for the next generation of assets, while continuing to deliver solutions for our customers every day.

Be a part of

Lloyd’s Register is wholly owned by the Lloyd’s Register Foundation, a politically and financially independent global charity that aims to engineer a safer world through promoting safety and education. For a thriving ocean economy, Lloyd’s Register colleagues and Lloyd’s Register Foundation work together to fund research, foster industry collaboration and develop action-oriented solutions to make the world a safer place.

Want to apply.

Here at Lloyd’s Register, we care, we share and we do the right thing in every situation. It’s ingrained in our culture and everything we do. We are committed, and continually strive, to lead with our values that empower and enable an inclusive environment conducive to your growth, development and engagement. It doesn’t matter who you are, what you have experienced, how you identify, how old you are, where you are from, what your beliefs are or how your brain or body works – the diversity of our colleagues is fundamental to our futures and the changes we can make together. Our inclusive culture allows us to connect together authentically and to be courageous and bold. We don’t just talk about our differences, we celebrate them! We are committed to making all stages of our recruitment process accessible to all candidates. Please let us know if you need any assistance or reasonable adjustments throughout your application and we will do everything we possibly can to support you. If you don't tick every box in these ads, please don't rule yourself out. We focus on hiring people who share our goal of working together for a safer, sustainable, thriving ocean economy.

We care, we share, we do the right thing.

If you have further questions about this role, please contact us at [email protected] and we will respond to you as soon as possible.

Diversity and Inclusion at Lloyd's Register:

Together we are one Lloyd’s Register, committed to developing an inclusive and safe workplace that embraces and celebrates diversity. We strive to ensure that all applicants to LR experience equality of opportunity and fair treatment, because we believe it is the right thing to do. We hope you do too.

As a Disability Confident Committed Employer, we have committed to:

• Ensure our recruitment process is inclusive and accessible.
• Communicating and promoting vacancies offering an interview to disabled people who meet the minimum criteria for the job.
• Anticipating and providing reasonable adjustments as required
• Supporting any existing employee who acquires a disability or long-term health condition, enabling them to stay in work.
• At least one activity that will make a difference for disabled people.

Find out more about Disability Confident at: www.gov.uk/disabilityconfident

Copyright © Lloyd's Register 2024. All rights reserved. Terms of use. Privacy policy. The Lloyd's Register Group comprises charities and non-charitable companies, with the latter supporting the charities in their main goal of enhancing the safety of life and property, at sea, o land and in the air - for the benefit of the public and the environment (Group entities).