Total 37,656 assistant hr manager job vacancies in Others category in Singapore

OB 1 - CUSTOMER SERVICE OFFICER

Working Day and Timing:

☀️8am to 5pm Mon to fri X1
☀️830 to 530pm mon-thurs & 830 -630pm friday x1

Salary:

$2000

Job scope:

1. Handle customer inquiries, complaints, and feedback via phone, email, chat, or social media.
2. Provide product/service information, solutions, and support.
3. Resolve issues promptly, efficiently, and professionally.
4. Maintain accurate customer records and interaction history.
5. Meet or exceed customer satisfaction and first-response resolution targets.

Job requirements:
1. Excellent communication and interpersonal skills.
2. Problem-solving and conflict resolution abilities.
3. Adaptability and empathy.
4. Computer knowledge

JOB 2 - LOGISTIC ASSISTANT

Working Day and Time: Monday-Friday , 7.30am-4.30pm

Salary: 10/hr,ot 1.5x & 2.0

Jos scope: picking, packing, sorting, inbound and outbound(contact lens)

Job Requirement: good eyesight that can see small items

Job Description:

• Registration and scheduling appointments for patients and collecting of payments from patients.
• Provide prompt and quality front-line services to patients.
• Attend to patient enquiries over the counter to provide information on clinic services
• Assisting in all day-to-day administrative duties.
• Update patient registration information and process medical records in accordance with standard operating procedures and clinic guidelines
• Other ad hoc duties assigned

Job Requirements:

• Min N/O level and above

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Our client is a specialist clinic located at the city.

• Front desk and customer service duties.
• Patient registration and key in appointment.
• Answering phone calls and enquiries.
• Assist healthcare providers during examinations and procedures.

Requirements:

• GCE ‘N’ Level and above
• At least 2 years’ of experience in clinic setting.
• Excellent communication and interpersonal abilities.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

The Asian Civilisations Museum is the only museum in the region devoted to exploring the rich artistic heritage of Asia, especially the ancestral cultures of Singaporeans. Opened in 1997 and in its present building by the Singapore River since 2003, the museum traces its roots to the Raffles Museum, founded in the middle of 19th century. ACM focuses on the many historical and artistic connections between the cultures of Asia, and between Asia and the world.

Singapore’s history as a port city that brought people together from all over the world is used as a means of examining the history of Asia. Objects on display tell stories of the trade and the exchange of ideas that were the result of international commerce, as well as the flow of religions and faith through Asia.

Asian Civilisation Museum manages the Peranakan Museum. The Peranakan Museum (TPM) explores the art and culture of Peranakan communities in Southeast Asia and possesses one of the finest and most comprehensive collections of Peranakan objects. Galleries on three floors illustrate the cultural traditions and distinctive visual arts of Peranakans.

Curators develop and manage the collections and exhibitions of the museum. They collect, research, interpret, and make the collections accessible to the public through exhibitions and interpretive displays. They undertake project management and administrative functions to ensure smooth running of the Museum to meet the Singapore National Heritage Board’s aim of cultivating public awareness of the cultural inheritance of Singaporeans.

This position contributes to the multi-agency National Design Collection initiative launched in 2023. At the Asian Civilisations Museum, the Design collection focuses on product design and fashion. Through “Asia in Design”, the objects explore Asia in global design history – emphasising exchanges between Asia and the world, from the perspective of Asia.

Responsibilities

– Work collaboratively with ACM-TPM curatorial team in conceptualising and developing storylines and themes for permanent galleries and special exhibitions related to Design, especially product design and fashion.

– Work collaboratively with collection managers, conservators, designers, and related parties to set up and project manage exhibitions

– Provide administrative support for curatorial activities and manage curatorial projects, including academic conferences and community consultations

– Conceive, develop, and publish exhibition catalogues, scholarly articles, and related works, including via digital formats

– Actively collaborate with all museum departments, including education, programming, marketing, and philanthropy

– In-depth involvement in acquisition of new artefacts, maintaining relationships with donors, cultivating new patrons, and securing loans of collections and objects from other institutions and private collectors

– Foster and maintain good working relationships with existing and potential patrons, trustees, key stakeholders, and museum colleagues across the country and abroad, as well as with the academic community, art dealers, and collectors.

– Actively collaborate with and support industry partners in Singapore/Southeast Asia/Asia, through creating special displays and organising programs such as talks and workshops.

Requirements

• Background in art or design history preferred: good knowledge of 20th- 21st-design, or in the history of design in Singapore /Southeast Asia/Asia, with an emphasis on contemporary practices (post 1950s)
• Express strong interest and possess specialised knowledge in product design and fashion
• For Curator, familiarity with the principal industry partners, artisans and craftsmen in Singapore/Southeast Asia/Asia preferred.
• Preferably at least two years for Assistant Curator and at least five years for Curator level of relevant research or work experience, preferably in a museum and/or related design institution
• Excellent research and writing skills, with proficiency in English. Proficiency in an Asian language would be advantageous
• Strong organisational, project management, and inter-personal skills, able to work independently and as part of a team

Responsibilities

• Deliver customer service excellence by greeting walk-in customers, attending to their shopping enquiries, promoting products to them and assisting with the order fulfilment processes.
• Replenish and arrange merchandise according to Company’s Standard Operating Procedures.
• Perform out-of-stock, quality, and expiry checks.
• Perform price tagging and ensure accuracy.
• Perform cashiering duties including customer exchanges and refunds and promoting customer loyalty programme during the checkout process.
• Create and maintain retail outlet displays.
• Perform general housekeeping duties to ensure and maintain a high standard of housekeeping and hygiene.
• Assist in retail outlet opening and closing including participating in the cashier balancing process.
• Participate in stock-take.

Prerequisities

• Candidates with retail experience necessary (experience working in supermarkets will be added advantage)
• Minimum GCE 'O' or 'N' level.
• Able to read and understand English
• IT literacy will be added advantage
• Positive attitude and friendly disposition
• Good team player, and able to work independently
• Required to work on rotating shifts, weekends and Public Holidays
• Able to carry heavy load (avg 15 to 20 kg)
• Good communication and interpersonal skills

Duration: 2 years

Working Hours: Any 5 days in a week, 42 hrs work week (1 weekend inclusive PH)

10am – 7.30pm & 7am to 4.30pm (cannot choose)

Location: Jurong East

Salary: Up to $2K

Job Scope:

- Provide excellent customer service to the patients

- Serving of food and drinks to patients and clearing it once patients have finished their meals

- Checking food served against patient meal orders

- Assist in inventory management

- Maintain a high standard of cleanliness in and around workstation and strictly abide with health/sanitation regulations

- Assist nurses to meet patient's nutritional needs

- Maintains levels of confidentiality and discretion of the patients.

- Any other ad-hoc duties as assigned by Manager

Job Requirements:

- Min. 'N'/ 'O' level/ Diploma in any field

- No experience as training will be provided

For interested applicants, please send your updated resume to: [email protected]
All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599

Job Description:

• Assist pharmacist in checking, packing and labeling of medicine
• Checking stores of medicine to ensure it is in check
• Assist with the pharmacy store
• Basic cashiering duties

Requirements

• Min GCE N/O/A Levels
• Keen interest in the healthcare/ medical industry
• No experience needed, full training will be provided
• Basic knowledge of Microsoft Office
• Able to start work immediately

Interested candidates can write in to Ann at [email protected]

Ann Goh Xin Ting
R1875289

Recruit Express Pte Ltd
E.A License: 99C4599

Locations:
Clementi
Bukit Batok
Choa Chu Kang

Working days/hours:
5.5 Days Office Hours
Mon-Fri: 8am-430pm
Sat: 8am-1230pm


Job scope:
- Assist in picking and packing of medications and prescriptions

Requirements:
- Min GCE ‘O’/‘N’/‘A’ Levels/Diploma/NITEC in any discipline
- Able to start IMMEDIATELY or on short notice
- Possesses good interpersonal communication skills


Interested candidates, kindly send a copy of your resume to: [email protected]



Jessica Fong Zhi Tong [R1879124]
Email Address: [email protected]
Recruit Express Pte Ltd
EA Licence No: 99C4599

Rate: $14/hr

Date: 18,21-22 Oct 2024

Timing: 11am - 4pm (no break)

Reporting location: Tampines West MRT

Attire: PLain back tee + Black long pants + Covered shoes

Job Scope:

- Give out flyers in an outdoor environment

An Assistant Cook, or Assistant Chef ensures the kitchen is orderly and assists Cooks to prepare and arrange food. Their duties include cleaning the kitchen area, washing dishes and utensils and ensuring that the Cook has everything required to run the kitchen efficiently.

Assistant Cook duties and responsibilities:

• Assisting the Cook in food preparation activities, such as cleaning, cutting, chopping and peeling food ingredients

• Cleaning and sanitising the food preparation areas based on company and industry hygiene codes and health and safety standards

• Washing, disinfecting and properly storing cooking and kitchen utensils and equipment

• Buying, weighing and storing ingredients and food supplies

• Operating a variety of kitchen appliances and instruments including cutters, knives, mixers and ovens

• Managing inventory, unloading supplies and organising the storeroom

• Participates in and/or contributes to programs, committees, or projects designed to improve quality of service and employee productivity.

• Maintains clean work areas, utensils, and equipment.

• Develop new menu items while improvising the existing ones.

• Maintain and manage kitchen expenses,food costs, inventory, and staffing with in budgetary limits.

• Able to cook north Indian food.

• Able to do shift work.

Responsibilities:

• Manage stakeholders to monitor completion of requirements and activities
• Participate in value-based culture and a culture of accountability in the organisation
• Engage senior management for buy-in to implement solutions identified
• Manage WSH activities to ensure department's compliance to requirements
• Review latest technology trends for adoption application to logistics business
• Manage key accounts through maintaining close contact with stakeholders
• Coordinate overall transportation operations
• Execute warehouse operations performance goals using quality management knowledge

Requirements:

• Minimum Diploma or Degree in Logistics and Supply Chain or other relevant Disciplines
• At least 2 years of working experience in business/ logistics operations/ process implementation
• Microsoft Office Applications
• Strong customer service, effective communication/presentation skills and good business analytical skills.

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to [email protected]

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion!

R22103985 | EA License 16C7883

• Possess a positive attitude, eager to learn and willing to push personal limits to achieve more
• Capable of playing the role of a team leader and team player
• Great attention to details
• Must be able to handle non-halal food
• Speaks good English.
• Able to work Weekends and PHs (5 day 48 hours)
• Full-Time

Responsibilities:

Maintain high standards of food, service and customer satisfaction

In-charge of improving and innovating methods to maximise operation flow including the bar

Work as a team member to maximise service for diners, and a team leader who takes initiatives for organisation improvements

Manage and support other related duties, such as handling reservations, hosting, inventory and costing

Manage inventory, costing and other administrative matters

Be involved in recruitment processes when required - interviewing and shortlisting candidates

Team Benefits:

Marketing Manager Roles & Responsibilities:

Oversee all marketing campaigns for their company or department

Implement strategy

Promote a business, product, or service

Ensure the company is communicating the right messaging to attract prospective customers and retain existing ones

Represent the marketing team to cross-functional groups including product management, sales, or customer support

Updating senior leadership on the progress of marketing activities and reporting on the results of campaigns

Day-to-Day Duties:

Manage and coordinate marketing and creative staff

Lead market research efforts to uncover the viability of current and existing products/services

Collaborate with media organizations and advertising agencies

Brainstorm ideas for new campaigns

Coordinate with the sales team and other departments to produce effective strategies

Monitor current campaigns, ensuring their staff meets deadlines and complete necessary tasks

Analyze data to evaluate the success of their marketing efforts and come up with new ideas to improve brand marketing and exposure

Our client within the Fund Management industry, is looking for experienced and passionate talents to join their growing business as Office Manager.

Office Manager

Job Description:

The Office Manager is responsible for organizing and coordinating office operations and procedures, finance, human resources matters as well as liaising with third-party service providers to handle corporate secretary, external auditors, and IT providers in order to ensure organizational effectiveness and efficiency.

Roles & Responsibilities:

Handling of office management and secretarial support

• Assist and coordination of Tenancy agreement renewal, Office insurance, Newspaper subscriptions, etc., Liaise with building management on issues relating to office unit and participate in annual fire drill and disseminate safety management information (if any);

• Receives visitors to the office and advises the relevant internal party of their arrival;

• Collects and receives incoming mails;

• Office supply inventory (i.e. stationeries, pantry, newspapers, toner cartridges etc.);

• Identifying the relevant risks, corrective actions and adherence, and keeping records to made available upon request by a Government inspector; and

• Vendors management and resourceful in problem solving and alternative solutions if core vendor is unable to fulfil requirement up to expectation

• Coordinate all travel, visas and accommodation and prepare material for overseas trips.

Provide accounting, HR and corporate secretarial support

• Process invoices due for payments;

• Printing, checking and filing of monthly management accounts;

• Review monthly, quarterly and annual financial report;

• Liaise with service provider for internal memo on equipment purchase, asset write-off, engagement of outsourced services, tax computation and submission.

• Keep connect with recruiters, arrange interviews, process onboarding, etc.

• Liaise with service provider for leave management, attendance management, etc.

• Draft or coordinate with service provider to draft directors’ resolutions and ad-hoc matters;

• Liaise with corporate secretary regarding AGM, EGM, and other matter related;

• Ensure timely submission for annual return to ACRA.

Assist to settle IT related business

• Procurement and Liaise with IT Vendors;

• Basic IT troubleshooting;

• Schedule of regular server and PC maintenance;

• Collate and keep track of IT service request;

• Response to Authorities.

Others

• Assist external audit if any;

• Annual outsourcing due diligence if any;

• Other Ad-Hoc matters.

Requirements:

• At least Diploma/Degree holder in Business Administration related discipline, preferably holding a CPA License.

• 3-5 years of experience in administration and IT functions, preferably in finance industry or related industry regulated by MAS.

• Strong interpersonal skills and professional appearance.

• Ability to multi-task/prioritize and work under pressure. Manages time effectively, full attention to detail and organizational skills; ability to meet deadlines and set priorities for specific assignments

• Anticipates needs and/or potential problems; initiate steps to resolve issues.

• Strong language proficiency, verbal and written English and Mandarin are essential.

• Proficiency in MS Word, Excel, PowerPoint, Outlook, WorkDay and Concur

Completes store operational requirements by scheduling and assigning employees.

• Maintains store staff by recruiting, selecting, orienting, and training employees.
• Promotes optimum staff performance by coaching, counseling, and disciplining employees.
• Achieves financial objectives by preparing an annual budget, scheduling expenditures, and analyzing variances.
• Identifies current and future customer requirements by establishing rapport with potential and actual customers to understand service requirements.
• Ensures availability of merchandise and services by approving contracts.
• Formulates pricing policies by reviewing merchandising activities, determining additional needed sales promotion, and authorizing clearance sales.
• Markets merchandise by studying advertising, sales promotion, and display plans.
• Secures merchandise by implementing security systems and measures.
• Protects employees and customers by providing a safe and clean store environment.
• Maintains the stability and reputation of the store by complying with legal requirements.
• Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records.
• Leads operations by initiating, coordinating, and enforcing program procedures.

[Work Hours and Benefits] You should tell prospective managers about their work schedule and any travel requirements or odd hours in the next paragraph of your retail store manager job description. Job descriptions that include details on the shifts and work hours perform better. Next, include office perks that are unique to your company or position, for instance, shopping credits or discounts, profit sharing opportunities, or generous vacation time.

Retail Store Manager Qualifications and Skills

• Strong customer service skills
• Superior management skills
• High level of flexibility
• Ability to adapt to different customers
• Great written and verbal communication skills
• Natural talent for motivating and developing teams

Job Description:

• Responsible to grow Business optimizing utilization of Sales Team and resources assigned to the Region, including Sales Team members reporting to this function.
• Accomplishes department objectives by managing staff, planning and evaluating department activities.
• Ensures a safe, secure and legal work environment.
• Develops personal growth opportunities
• Responsible for meeting customer expectations in terms of quality, production, and delivery.
• Responsible for meeting corporate expectations and goals in terms of profit targets, capital expenditures, cost containment, manufacturing/plant engineering improvements, environmental/health/safety goals, quality enhancements, information technology needs, employee and community good will.
• Responsible for improving business processes for each department through analysis and collaboration.
• Assures prompt, accurate and complete reporting on all major aspects of plant operations to the Sr. Director of Operations and Executive team.
• Decision making, analytical problem solving, forecasting, budgeting, negotiating, communicating, and evaluating are skills used daily on the job as well as the supervision and development of managers.
• Accountable for understanding all requirements of each job reporting to this position, ensuring each person is performing all requirements of the job and providing adequate training and development as necessary.

Requirements:

• Experience in Managing Operations.
• Proficient personal computer experience and software knowledge
• Exceptional written and verbal communication skills
• Strong leadership qualities.
• Highly organized.
• Strong work ethic.
• Good interpersonal skills.
• Meticulous attention to detail.
• Proactive nature.
• Able to work shifts, weekends and Public Holidays.

The Restaurant Manager is responsible for overseeing the efficient running and profitability of the restaurant and for managing employees.

He/she needs to be able to lead as well as work as part of a team.

The job reports to the Vice-president, Area is accountable for average sales of S$250k per month depending on the size of the restaurant. Job Responsibilities: •Daily roll call with employees to drive operations effectiveness and efficiency via cleanliness of the restaurant, accurate food order taking, servicing the customer, promotions etc

•Proactively communicate to employees on KPIs on sales, service and food quality so that together each achieve more (TEAM)

•Be fully knowledgeable with the restaurant operation and to efficiently manage the operation of all shifts

•Communicate with Chef on guests’ requirements, and maintain a close and professional working relationship with the kitchen at all times •Maintain safety requirements at the restaurant

•Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines

•Managing budgets • Manage stock levels of food and other related utensils and cutleries •Handle customers’ compliments and complaints promptly

•Deliver and present manpower and sales reports

•Suggest and recommend improvements to the running of the restaurant

•Administer and action daily mails, guest report lists, staff rosters, operations reporting and other paperwork promptly and accurately

•Be aware of the current business environment and to bring in sound ideas to increase sales, decrease spending, up selling orders and maximising guests spending where possible

•Communicate effectively with the other departments and colleagues, suppliers and contractors to ensure that all information is communicated clearly and follow up actions are coordinated well

•Assist in recruitment needs

•Responsible for induction training and on the job training of new employees and also newly promoted staff

•Appraise employees to reward and punish fairly

•Understand the need for training and development of employees and to take a proactive approach in training employees especially mandatory training like Basic Food Hygiene and Safety

Job Requirements:

•Preferably with Degree/Diploma in Hospitality related studies or with WSQ Certificate in F&B Operations / F&B Supervision / F&B Management

•Passion for excellent customer service

•Able to lead a team in a fast paced and demanding environment

•Possess good business acumen, results driven and highly organised

•Excellent interpersonal and communication skills

Interested candidates, please forward your detailed resume as well reason for leaving (past and present employment, all last drawn salary please email to [email protected])

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

• esponsible for the strategic sourcing, inventory management goals of the company and implement action items to ensure that goals are achieved
• Participate in establishing short-term and long-range planning and budget development of the company to support strategic business goals
• Develop a supplier management program with key suppliers including metrics, performance goals and improvement initiatives.
• Establishes purchasing policies and ensures compliance ISO requirements, assist in customers audit when neededResponsible for negotiations for best possible cost service guarantee and develop “win-win” strategies that achieve sustainable relationships with suppliers
• Set department KPI and lead team to develop forecasts for future demand and place orders accurately based on vendor lead-time.
• Come up with solution for Excess and Obsolescence inventory.
• Evaluate supplier core competencies and competitive positioning using industry cost models with cross-functional stakeholders from Quality, Manufacturing, Assembly/Planning & Customer Support and Logistics departments.
• Research and anticipate shifts in the negotiating power of suppliers or to switch supplier by conducting localization or to build up dual source strategy.
• Implement supplier agreements/contracts when beneficial by working with cross-functional stakeholders and suppliers to reach agreement on contract terms and conditions
• Continuously improve productivity and efficiency of processes throughout the operational organization
• Manage and mentor procurement and purchasing staffs, as well as work on their professional growth & development
• Any other tasks assigned

· Project management involving Sanitary & Plumbing Services

· Vaild for Licensed Plumber

· Documentation of method statement and work procedures & Risk Management

· Review and monitor site construction activities programme to ensure work completed as scheduled

· Evaluation, Cost estimation & analysis for Sanitary & Plumbing Services

· Preparation of design construction drawings, OMM Docs submission

· Liaison with all parties involved in the project including Local Authorities, Consultants, Architects, Main contractor, Sub-contractors & Suppliers

· Attend site meetings and inspections.

Administrative managers oversee all support and clerical work within a company. They need to supervise day-to-day support activities, coordinate clerical tasks, and lead teams of administrative officers. They need to work with management and support staff to assess and improve administrative processes and enhance efficiency.

Key Responsibilities

• Manages a team of administrative officers, training and developing them to enhance performance
• Oversees daily support activities
• Ensures completion of all administrative tasks
• Identifies key areas of improvement, plans administrative processes, establishes guidelines, and implements protocols
• Coordinates with executive management and other managers to ensure alignment with the company’s mission, vision, core values, and objectives
• Tracks team performance and ensures quality of work is within acceptable levels

Requirements

• Minimum of 5 years experience in administrative management
• Excellent communication skills, both verbal and written
• Strong leadership skills
• Able to effectively interact with different types of people
• Excellent planning, organizational, and project management skills
• Bachelor’s degree required

Position Purpose

• Develop day-to-day operations plan and objectives for assigned area

• Supervise and monitor operation team’s performance and compliance of day-to-day operations

• Manage restaurant profitability by optimizing costs & controls

• Train & develop Assistant Managers, Kitchen & Service StaffsResponsibilities• Restaurant Operations

• Plan, review and execute inventory management and control and to make purchases and stocks based on sales volume

• Oversee the execution of cash management through validation of accuracy by conducting check on cash float, change, documentation and collection

• Plan and manage staff scheduling and deployment to maximize efficiencies• Plan, organize and execute a training system for all staff & MTs

• Restaurant Management & Planning

• Review service processes and provide recommendations for service enhancement with collaboration with Kitchen Operations to address service issues

• Collaborate with Kitchen Operations to plan for manpower required per shift and to arrange back-ups as required

• Preparation of long term plans such as scheduling and hiring plans by carrying out daily and mid-term manpower planning through forecast of demand fluctuation, holiday planning, employee movement and attrition and to advise VPA/VPO on the manpower projection for the restaurant

• Execute marking efforts based on marketing plan developed for each concept• Support recruitment effort for restaurant staffs

• Enforce standards and manage restaurant operating costs and profitability• Business Development

• Build strong partnership with landlord, suppliers and relevant authorities• Quality Assurance & Control

• Monitor restaurant quality, service, cleanliness and value

• Oversee operations to ensure compliance to SOPs, safety regulations, implementation policies and guidelines in the restaurant

• Manage quality control activities in line with quality assurance standards and procedures

• Investigate causes and reasons for customer complaints

• Determine corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

• People Management

• Lead team by providing guidance, support and motivation

• Train and develop assistant managers, service, kitchen and kaiten staff

• Carry out team management activities, including and not limited to appraisals, handling disciplinary issues and holding communication sessions in conjunction with immediate supervisor

• Carry out team management conversation with team members, including and not limited to doing appraisals and personal improvement plans in conjunction with immediate supervisor

• Project Management: Lead technical projects from conception to completion, ensuring they meet technical and business requirements, timelines, and budgets.
• Risk Management: Identify potential risks in the technical processes and develop mitigation strategies to address them proactively.
• Technology Assessment: Stay updated on the latest technology trends and best practices, recommending tools, platforms, and frameworks that drive innovation and efficiency.

Be part of the dynamic coffee-centric brand where our baristas will focus primarily on preparing and serving handcrafted espresso beverages and local coffee, with basic food & pastry handling service. Baristas will receive competitive salary packages to reflect their value as craftspeople and professionals. Individuals will go through our on-the-job training programme to develop highly skilled baristas and service professionals.

We are looking for individuals who are:

• Positive attitude, eager to learn and self-motivated.
• Professional, detail-oriented, and always striving for excellence.
• Professional customer-focused service.
• Problem-solving and quality decision-maker.
• Experts who can withstand stress and work under high-volume environments.

Responsibilities:

• Greetings and extra-mile customer service.
• Learn and maintain SOP qualities of handcrafted beverages for consumers.
• Comply with all food safety regulation and quality control at all costs.
• Maintain and enhance store & personal hygiene.
• Inventory management
• High etiquette of wastage management & transaction handling.

Full-time & Part-time

Salary: S$2,600.00 - S$6,000.00 per month (All new joiner start from minimum package)

Expected working hours: Minimum 45hrs per week (6 Days work week)

Benefits:

• Medical Coverage
• Opportunities for promotion
• Professional development
• Annual Leaves

Working location: North

Working hours: Monday - Friday, Alternate Saturday

Job Responsibilites:

• Report to the Senior Facilities Manager.
• Assist SFM and the client on the following:
• Oversee and manage the day-to-day operations of multiple facilities including office buildings, or other managed spaces within the assigned zone and ensure the efficient operation, maintenance, and safety of the facilities.
• Manage and mentor facility teams, including executives, supervisors, technical officers, technicians, and support staff, to ensure a cohesive and efficient workforce.
• Carry out internal inspection weekly. This shall form part of the Key Performance Indicators.
• Direct and co-ordinate all other matters including monitoring of progress, installation and testing of equipment, technical personnel training, logistic support, documentation preparation and operation start-up.
• Manage budgets for each facility in the zone, allocating resources effectively to meet maintenance and improvement needs.
• Assist in the execution of work order and follow up with the service reports when the works are completed and submit the service report to SFM for record.
• Coordinate with external service providers, contractors, and vendors to ensure service delivery meets quality standards and contractual obligations.
• Develop and implement preventive maintenance programs, identify repair needs, and ensure timely resolution of facility issues;
• Ensure compliance with health and safety regulations, implementing measures to mitigate risks and maintain a safe working environment.
• Implement eco-friendly and sustainable practices, working towards energy efficiency and waste reduction goals.
• Maintain accurate records, prepare reports, and communicate with senior management regarding the status of facilities and ongoing projects.
• Analyze facility performance metrics, identify areas for improvement, and develop action plans to enhance operational efficiency.
• Oversee facility improvement and renovation projects from conception to completion, collaborating with internal teams and external contractors.
• Ensure that all his technical team and direct contractor appointed by cilent or Contractor’s subcontractors follow QEHS ISO requirements and Statutory Requirements.
• Ensure campus is clean and free from pest.
• Attend monthly meetings on the FM Operations requirements of this Contract.
• Assist SFM and cilent to manage food court operators and ensure premises is well-maintained by operator and meets the requirements in contract not limiting to:
• Conduct monthly inspection with food court operator.
• Check and verify service reports submitted by operator as per contract requirements.
• Conduct spot checks on selling price and report to cilent on any non-compliance with approved pricelist.
• Assist SFM and Cilent to manage the apartment operator and ensure premises is well-maintained by operator and meets the requirements in contract not limiting to:
• Conduct monthly inspection with apartment operator.
• Conduct quarterly inspection with apartment operator and Cilent
• Check and verify service reports submitted by operator as per contract requirements.
• Arrange two-monthly apartment operations meeting with operator and Cilent.
• Undertake any other related duties stipulated by Cilent.

Requirements:

• Degree holder in Architecture or Engineering or Real Estate or Building/Facilities Management or equivalent with 7 years of relevant working experience; OR
• Diploma holder in Architecture or Engineering or Real Estate or Building/Facilities Management or equivalent with 10 years of relevant working experience.