Location:
Near Esplanade MRT, Downtown MRT, Raffles Place MRT, Clarke Quay MRT - Central Business District, Singapore

Position:
Floor Manager / Assistant Manager

Working Hours:
- Shift 1: 7am - 7pm
- Shift 2: 11am - 11pm
- 12-hour shifts with a 2-hour break

Working Days:
- Mondays to Sundays (6 Days Work Week)

Job Description:
As a Floor Manager / Assistant Manager, your role is crucial in maintaining our high standards of service.

Responsibilities include:
- Supervising daily operations to ensure exceptional service and customer satisfaction.
- Leading, training, and managing staff effectively.
- Handling staff scheduling, shift planning, and performance evaluations.
- Collaborating with kitchen staff for seamless service and quality food presentation.
- Addressing customer queries and complaints professionally.
- Ensuring compliance with health and safety regulations.
- Managing inventory and upkeeping the restaurant’s appearance and functionality.

Requirements:
- Experience in a similar role, preferably in a high-volume restaurant.
- Strong leadership, communication, and interpersonal skills.
- Detail-oriented with a commitment to quality and customer satisfaction.
- Flexibility to work varied hours, including weekends and evenings.
- Familiarity with restaurant management software is advantageous.

We Offer:
- Competitive salary and benefits package.
- Professional growth and career development opportunities.
- Supportive and dynamic work environment.
- Staff meal discounts.

How to Apply:
Send your resume and cover letter via this platform

Ensure safe food quality, restaurant cleanliness and sanitation, in stock product availability

Ensure day-to-day compliance to operational standards

Inventory control, labor cost, and budget management

Develops and implements local promotional programs

Supervise assigned personnel

Reports to General Manager

Ensure safe food quality, restaurant cleanliness and sanitation, in stock product availability

Ensure day-to-day compliance to operational standards

Inventory control, labor cost, and budget management

Develops and implements local promotional programs

Supervise assigned personnel

Reports to General Manager

Ensure safe food quality, restaurant cleanliness and sanitation, in stock product availability

Ensure day-to-day compliance to operational standards

Inventory control, labor cost, and budget management

Develops and implements local promotional programs

Supervise assigned personnel

Reports to General Manager

Ensure safe food quality, restaurant cleanliness and sanitation, in stock product availability

Ensure day-to-day compliance to operational standards

Inventory control, labor cost, and budget management

Develops and implements local promotional programs

Supervise assigned personnel

Reports to General Manager

Ensure safe food quality, restaurant cleanliness and sanitation, in stock product availability

Ensure day-to-day compliance to operational standards

Inventory control, labor cost, and budget management

Develops and implements local promotional programs

Supervise assigned personnel

Reports to General Manager

Ensure safe food quality, restaurant cleanliness and sanitation, in stock product availability

Ensure day-to-day compliance to operational standards

Inventory control, labor cost, and budget management

Develops and implements local promotional programs

Supervise assigned personnel

Reports to General Manager

Ensure safe food quality, restaurant cleanliness and sanitation, in stock product availability

Ensure day-to-day compliance to operational standards

Inventory control, labor cost, and budget management

Develops and implements local promotional programs

Supervise assigned personnel

Reports to General Manager

Ensure safe food quality, restaurant cleanliness and sanitation, in stock product availability

Ensure day-to-day compliance to operational standards

Inventory control, labor cost, and budget management

Develops and implements local promotional programs

Supervise assigned personnel

Reports to General Manager

Assistant Manager Requirements: -

• You will lead and develop shop teams through inspiring practical management and coaching.
• You'll manage and direct retail teams to build sustainable customer relationships and implement strategies for shops to improve sales performance.
• Leading personally in the shops, and growing the shop's business
• Lead, coach and motivate sales teams for better performance
• Take advantage of all available support (visual merchandising, product training, events)
• Maximize the potential of all categories in company and build a loyal customer base
• Understand customer needs, identify potential areas for improvement, and develop a sense of market trends
• Ensure maximum opportunities through effective sales floor management, sales planning and display updates
• Provide consistent and qualitative feedback, coach the team on-site and coach them to improve themselves as sales ambassadors for the store
• Oversee all staffing matters, assist in developing strategies to achieve specified goals to help expand client base
• Assist in the identification, evaluation, business solicitation and market opportunities with various tests based on customer and market needs
• Assist in reviewing, evaluating and developing pricing strategies to improve profitability, tracking customer experience after sales, other responsibilities as assigned
• Assist in the identification, evaluation, business solicitation and market opportunities with various tests based on customer and market needs
• Ability to identify and drive strategies for developing new markets based on market needs
• Assists in reviewing, evaluating and developing pricing strategies to improve profitability, and manages the full range of HR functions including recruiting, payroll, compensation and benefits, employee relations, training and development, and benefits activities.
• Advise and support colleagues on HR related matters
• Leading initiatives in talent development and performance management.
• Participate in the management of annual assessment, salary review and bonus distribution.
• Participate in the organization's talent management and succession planning.
• Review current challenges and launch new workforce initiatives aimed at building win-win partnerships in the HR field.
• Attend senior staff meetings and take minutes.
• Support the senior management team on all HR related matters.

Ensure safe food quality, restaurant cleanliness and sanitation, in stock product availability

Ensure day-to-day compliance to operational standards

Inventory control, labor cost, and budget management

Develops and implements local promotional programs

Supervise assigned personnel

Reports to General Manager

Ensure safe food quality, restaurant cleanliness and sanitation, in stock product availability

Ensure day-to-day compliance to operational standards

Inventory control, labor cost, and budget management

Develops and implements local promotional programs

Supervise assigned personnel

Reports to General Manager

Ensure safe food quality, restaurant cleanliness and sanitation, in stock product availability

Ensure day-to-day compliance to operational standards

Inventory control, labor cost, and budget management

Develops and implements local promotional programs

Supervise assigned personnel

Reports to General Manager

Ensure safe food quality, restaurant cleanliness and sanitation, in stock product availability

Ensure day-to-day compliance to operational standards

Inventory control, labor cost, and budget management

Develops and implements local promotional programs

Supervise assigned personnel

Reports to General Manager

Ensure safe food quality, restaurant cleanliness and sanitation, in stock product availability

Ensure day-to-day compliance to operational standards

Inventory control, labor cost, and budget management

Develops and implements local promotional programs

Supervise assigned personnel

Reports to General Manager

Assistant Manager Requirements: -

• You will lead and develop shop teams through inspiring practical management and coaching.
• You'll manage and direct retail teams to build sustainable customer relationships and implement strategies for shops to improve sales performance.
• Leading personally in the shops, and growing the shop's business
• Lead, coach and motivate sales teams for better performance
• Take advantage of all available support (visual merchandising, product training, events)
• Maximize the potential of all categories in company and build a loyal customer base
• Understand customer needs, identify potential areas for improvement, and develop a sense of market trends
• Ensure maximum opportunities through effective sales floor management, sales planning and display updates
• Provide consistent and qualitative feedback, coach the team on-site and coach them to improve themselves as sales ambassadors for the store
• Oversee all staffing matters, assist in developing strategies to achieve specified goals to help expand client base
• Assist in the identification, evaluation, business solicitation and market opportunities with various tests based on customer and market needs
• Assist in reviewing, evaluating and developing pricing strategies to improve profitability, tracking customer experience after sales, other responsibilities as assigned
• Assist in the identification, evaluation, business solicitation and market opportunities with various tests based on customer and market needs
• Ability to identify and drive strategies for developing new markets based on market needs
• Assists in reviewing, evaluating and developing pricing strategies to improve profitability, and manages the full range of HR functions including recruiting, payroll, compensation and benefits, employee relations, training and development, and benefits activities.
• Advise and support colleagues on HR related matters
• Leading initiatives in talent development and performance management.
• Participate in the management of annual assessment, salary review and bonus distribution.
• Participate in the organization's talent management and succession planning.
• Review current challenges and launch new workforce initiatives aimed at building win-win partnerships in the HR field.
• Attend senior staff meetings and take minutes.
• Support the senior management team on all HR related matters.

Ensure safe food quality, restaurant cleanliness and sanitation, in stock product availability

Ensure day-to-day compliance to operational standards

Inventory control, labor cost, and budget management

Develops and implements local promotional programs

Supervise assigned personnel

Reports to General Manager

Ensure safe food quality, restaurant cleanliness and sanitation, in stock product availability

Ensure day-to-day compliance to operational standards

Inventory control, labor cost, and budget management

Develops and implements local promotional programs

Supervise assigned personnel

Reports to General Manager

Ensure safe food quality, restaurant cleanliness and sanitation, in stock product availability

Ensure day-to-day compliance to operational standards

Inventory control, labor cost, and budget management

Develops and implements local promotional programs

Supervise assigned personnel

Reports to General Manager

Ensure safe food quality, restaurant cleanliness and sanitation, in stock product availability

Ensure day-to-day compliance to operational standards

Inventory control, labor cost, and budget management

Develops and implements local promotional programs

Supervise assigned personnel

Reports to General Manager

Ensure safe food quality, restaurant cleanliness and sanitation, in stock product availability

Ensure day-to-day compliance to operational standards

Inventory control, labor cost, and budget management

Develops and implements local promotional programs

Supervise assigned personnel

Reports to General Manager

• To provide excellent service
• Proactive and highly responsive to guests’ needs and ensure their satisfaction
• Can lead and train full time and part-timers on duty
• Maintain cleanliness of the outlet and ensure service counters / tables are presentable at all times
• To carry out any other duties and responsibilities as assigned
• Responsible for closing out the cash register or POS system at the end of their shift

Responsibilities:

• Assessing, reviewing existing Architectural related designs, coordinating with the client and internal staff to ensure that the project is completed according to contract requirement
• Carry out architectural work scheduling, material requisition, cost control, project supervision, analyzing variances and initiating corrective actions.
• Develop and implement policies, standards, or procedures for engineering and technical work
• Conduct technical meetings and liaise closely with consultants.
• Present and explain proposals, reports, or findings to clients
• Monitors the quality and progress of the disciplines on each project, ensuring that those production requirements are satisfied.
• Facilitate recruitment, placement and evaluation of architectural or engineering project staff.
• Other ad-hoc tasks as assigned.

Requirements:

• Degree in Architecture preferably recognized by BOA or equivalent
• Minimum 10 years’ relevant project/site experience
• Preferably with minimum 3 years’ experience in MRT/LTA project.

- Responsible for keeping a full-set of client’s account.

- To ensure that payments are made in compliance with company policies

- To ensure timely and accurate recording of payments and payables

- To ensure that audit schedules are updated and prepared on time

- To supervise junior staffs

- 5 days work week

Key Responsibilities:

• Oversee daily operations of the retail shop to ensure smooth functioning and achieve sales targets.
• Manage staff, including hiring, training, and performance evaluations.
• Schedule staff to maintain effective and full operational capacity.
• Develop and implement operational policies and procedures to enhance efficiency.
• Liaise with Government Statutory Board, landlord and 3rd party service providers
• Maintain inventory levels and oversee stock management.
• Ensure high standards of customer service and satisfaction.
• Analyze sales performance and prepare reports for management.
• Collaborate with marketing to develop promotional strategies.
• Ensure property cleanliness and organisation.
• Oversee training on food handling and safety standards.
• Responsible for ordering, receiving and checking of goods and supplies

Essential Skills & Requirements:

• At least an 'O' Level, higher education level is preferred.
• Hands-on problem-solving skills.
• Ability to foster positive working relationships.
• Ability to assist in hiring and training new staff.
• Must be able to work a 6-day work week, including extended hours, shift work, weekends and public holidays.

What We Offer:Competitive salary and benefits package.
A supportive and friendly work environment.

Location: Crawford Lane Singapore 190465