Total 23,368 customer experience manager job vacancies in Others category in Singapore

Responsibilities:

• Oversee the implementation of ISM and ISPS codes, ensuring compliance with international safety and security standards.
• Lead the implementation and enhancement of the TMSA program, ensuring ongoing compliance and conducting regular assessments.
• Develop and enforce HSSE policies and procedures aligned with TMSA standards, regulatory requirements, and company guidelines.
• Perform regular risk assessments and safety audits, identifying hazards and ensuring alignment with TMSA benchmarks.
• Create and deliver HSSE training programs to ensure crew awareness and adherence to TMSA compliance and safety practices.
• Conduct investigations of safety incidents and near misses, documenting outcomes as per TMSA protocols and recommending corrective actions.
• Develop and test emergency response plans, ensuring crew readiness for emergencies such as oil spills and fires, in accordance with TMSA standards.
• Monitor environmental performance, ensuring compliance with waste management and pollution prevention practices, in line with TMSA objectives.
• Keep accurate records of HSSE performance, incidents, audits, and training, providing regular TMSA-related reports to senior management.
• Work with internal and external stakeholders, including regulatory authorities, to promote HSSE best practices and TMSA compliance.
• Conduct internal audits and inspections, continuously seeking opportunities for improvement.

Requirements:

• Seagoing experience as a Master on Container Carriers or 2 -3 years of shore experience.
• Candidates must possess a CoC Class 1.
• Familiarity with international and local maritime regulations and requirements.
• Strong integrity and professionalism.
• Excellent leadership, teamwork, management, and communication skills.
• Ability to motivate and inspire people.

Job Description & Requirements

(1) After-sales support for Huawei Cloud services;

(2) Responsible for cloud service availability architecture improvement and problem identification;

(3) Responsible for technical support during customer major guarantee, such as on-site technical exchange, fault location and delimitation, drill program output and other guarantee technical work;

(4) Responsible for the compilation and output of related technical documents and support the standardization of customer service;

(5) Delivery of Huawei Cloud - operation and maintenance management, to help customers business smoothly migrate to the cloud;

(6) Improvement of service capacity of TOP customers;

(7) Responsible for delivery of Huawei Cloud service support plans

Job Description & Requirements

* Managing the planning and design stages of construction projects.

* Contributing technical expertise to project drawings and designs.

* Performing cost calculations and preparing financial projections.

* Liaising between contractors, subcontractors, vendors, and suppliers.

* Overseeing construction engineering processes.

* Performing regular tests on materials and procedures to ensure compliance with industry regulations.

* Ensuring that the construction project is completed on time and within budget.

* Documenting processes and keeping detailed construction logs.

* Presenting construction project progress updates to clients and senior managers.

MAIN PURPOSE

Seeking a sales and results driven individual to be responsible for the Flagship boutique in Singapore, to drive sales performance, grow new clients, and ensure high levels of client service and high retention rate of VIPs. To be the nurturing leader to mentor, coach boutique staff to be brand ambassadors and to grow their careers within our organization. Be as Brand ambassador at meetings, events, and other work-related functions.

KEY RESPONSIBILITIES

Advising, Selling & Clienteling

• Responsible to set individual sales target & to manage the overall boutique’s performance
• Provide market updates, business trends and areas to improve during daily team briefings
• Provide analysis and proposals to retail management on the action plans to achieve boutique performance.
• Responsible to grow boutique portfolio through new client acquisition and upgrading existing clients.
• Responsible to teach, coach and follow up with team’s clienteling activities
• Work closely with marketing department on events and boutique activations

Client Experience & Journey

• Ensure consistent and high standards of customer service in line with Company’s Retail Signature
• To ensure that the individual including the team adheres to all aspects of achieving high scores for the Net Promoter Score.
• Anticipate customer needs and to handle customers tactfully and professionally with consistent follow-up.
• Ensure the after-sales follow up is followed through

Team Development & Fostering Maison Culture

• Conduct staff appraisals and monitor performance on a regular basis.
• Provide team guidance in product knowledge, clienteling, selling and coaching for development.
• Ensure employees are given frequent feedback on their performance and how to be more successful.
• To share and inspire the teams towards Maison Culture and be immersed in the Maison’s heritage and DNA.
• Lead by example and create a positive dynamic working attitude and environment where employees will want to develop their career with the organization.
• Actively be on a look out to improve talent pipeline. Support recruitment when needs arise.

Boutique Operations

• Ensure boutique operations is compliant with Group’s handbook and policies to ensure safety, security, compliance, and risk management are reinforced
• Ensure boutique operations are compliant with Company's Boutique Excellence Portal (BEP), not limited to rosters, stock count, sales reporting, customer reporting, petty cash, uniform and discount policy.
• Prepare reports pertaining to sales, KPIs, for weekly retail meeting.
• Ensure good synergy with cross functional teams, VM, Marketing, Merchandising, etc., displaying each product correctly and adhering to VM Guidelines while maximizing exposure to generate sales.
• Monitor and review the level of stocks of accessories (catalogues, gifts, boxes, etc.) & feedback to VM team accordingly. Ensure proper control on POS materials and collaterals.
• Work closely with Merchandising to ensure healthy stock and inventory to meet sales targets
• Ensure all stock control documentations are timely, and discrepancies are accounted for.

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

• Ensure QSC standards and team commitment across all levels.
• Interview, train, and support restaurant managers.
• Coach and ensure restaurants are fully staffed and efficient.
• Educate staff on HR policies, safety, and food handling.
• Maintain brand standards and oversee local promotions.
• Identify business opportunities and manage restaurant budgets.

Requirements:

• 5+ years F&B experience.
• Strong leadership and customer service skills.
• Knowledge of food safety and restaurant guidelines.
• Singaporean/PR only, immediate availability.
• Food Safety Hygiene certification.

Benefits:

• $1000 joining bonus.
• Monthly performance bonus.
• Medical, dental benefits, and annual leave.
• Career growth opportunities.

For interested applicant, click 'apply'

EA Reg no: R1328476
EA License No: 16C8443
EA Personnel Name: Melody
EA Personnel No: R2095899

• Project Management
• Building & Facilities Management
• Deliver solutions and maintain good customer relationship at all times
• Candidate must possess at least a Bachelor's Degree in Engineering/Building/Facilities Management or relevant disciplines
• Candidates must have at least 5 years of working experience in related field
• Execellent leadership and communication skills
• Have the ability to handle projects independently
• Able to commence work immediately or within short notice

Job Description:

• We are seeking an experienced Business Development Manager to join our shipping and
• logistics company. The ideal candidate will have 3 years of experience in the shipping and
• logistics industry with a strong background in freight forwarding. As a Business Development
• Manager, you will be responsible for identifying and pursuing new business opportunities to
• increase revenue, market share, and profitability.

Key Responsibilities:

• Develop and implement business development strategies to achieve the company's sales goals and objectives.
• Identify and pursue new business opportunities by prospecting, qualifying, and closing deals.
• Build and maintain strong relationships with existing clients and stakeholders.
• Collaborate with other departments, including sales, operations, and finance, to ensure a seamless customer experience.
• Analyze market trends and competitor activities to identify business opportunities.
• Prepare and present proposals to clients that align with their business needs and objectives.
• Participate in industry events and conferences to promote the company and build relationships with potential clients.
• Prepare and present business development reports to senior management on a regular basis.
• The loading and unloading processes may vary from day to day, particularly during busy periods

Requirements:

1. Masters degree in business administration, logistics,Engineering or a related field.
2. 3 years of experience in shipping and logistics, with a strong background in freight forwarding or sales manager in logistics.
3. Proven track record of developing and implementing successful business development strategies and achieving sales targets.
4. Excellent communication, negotiation, and interpersonal skills.
5. Ability to analyze data, identify trends, and make informed decisions.
6. Strong customer focus and a commitment to providing exceptional service.
7. Ability to work independently with minimal supervision.

We are looking for a Senior Manager in PDE (Package Development & Engineering) at Micron who will be responsible for the Advance Packaging success within your scope and guided by functional objectives. You will be responsible for the overall management of Advanced Packaging process, equipment and materials definition, development and/or optimization. You will be forming and developing a high performing team and the development of current and future PDE & Micron leaders. You will be managing and optimizing departmental performance to meet or beat defined metrics. You will apply extensive knowledge to carry out strategies and collaborate with internal and external partners to build and implement packaging technology strategies aligned to corporate strategic objectives. You will provide advice to senior management related to tactical decision for the function. You will interact with executives, major customers and/or site managers to provide consultation, influence decisions and identify and resolve critical issues.

KEY RESPONSIBILITIES and TASKS

Building an Effective Team Members and Managing Group Performance

• Develop a high performing team.
• Establish department objectives aligned to company strategic objectives and goals.
• Prioritize objectives, remove barriers, and drive for accountability.
• Establish job responsibilities, performance goals and development goals for direct reports.
• Provide performance feedback on an on-going basis and conduct performance appraisal for direct reports. Collect, review, and provide verbal and written performance feedback to continuously develop your team.
• Optimize department performance and structure. Monitor and oversee department performance achievement and provide timely intervention on initiatives that needs help.
• Coach, mentor and develop current and future Micron leaders. Assess talent and develop talent management strategies.
• Support learning opportunities within department and plan development opportunities for direct reports.
• Provide consultation or implement timely intervention to prevent or resolve conflicts with minimal noise.
• Establish strategies to provide and support recognition.
• Promote and oversee partnerships across functional areas and customer groups.
• Uses communication skills to resolve sensitive or difficult issues

Drive and Provide Leadership to Achieve Functional Objectives and Vision

• Provide organizational leadership to build functional strategies & processes, and collaborate with partners to deliver strategic solutionsEstablish organizational roadmaps and strategies. Apply extensive knowledge and tenacity to carry out strategies.
  Develop and monitor department performance to plan. Develop and measure department metrics and oversee functional metrics to ensure deliverables are met.
  Collaborate with peers to construct global solutions.
  Ensure conflict resolution and assist with identifying critical issue paths.
  Align internal strategies and communicate line of sight to corporate strategic objectives.
  Communicate the corporate business environment and initiatives and provide direction.
  Establish and communicate department capabilities to ensure partner expectations are aligned.
  Manage conflict and build effective relationships with internal and external partners.
  Initiate and sustain effective communication with internal and external partners.
  Provide advice to senior and executive management on strategic decisions
  Establishes and manages budget/finances for the team
  
• Develop, qualify & continually improve Advance Packaging process/equipment/materialsOversee the development and optimization of semiconductor packaging processes specific to Advance Packaging in your area of ownership and collaborating with team members & partners in other areas of HBM modules (Chemical/Plasma, Deposition, Stack & Bond, Wafer Prep, Thermal, Inspection) to ensure high yield and quality standards are met.
  Perform process and tool capability assessment. Assess & validate CTQ (critical to quality).
  Define and implement the necessary quality system and documentation, encompassing initial design to full-scale production.
  Coordinate and implement NPI samples build, and engineering samples build during NPI qualification.
  Accountable in improving the yield, quality and reliability through proper process definition, characterization and optimization.
  Work with cross functional team for a successful process/equipment/material development, CIP, and on other key strategic projects & programs implementation.
  Manage the selection, installation, and maintenance of equipment necessary for Advance Packaging. Collaborate with vendors and internal teams.
  Identify risks and mitigation plans with partners & alignment with cross functional teams.
  Drive programs to satisfactory conclusion.
  Identify, diagnose and resolve issues during NPI phase by applying problem solving skills
  Develop and manage budgets for facility operations, including forecasting, cost controls, and resource allocation.
  
• New Product Introduction & Development of Process of Record (POR)Evaluate new risk identified with new products and provide engineering solutions and train workforce, if necessary
  Monitor new product quality indices with Process Maturity Index
  Working with engineering team on any issues/ problems, potential risk & opportunities
  Define process variables, critical parameters, boundaries condition, process optimization via process characterization to establish & define POR/TOR/MOR
  Validate and document baseline for transferred products and packages.
  

EDUCATION, EXPERIENCE & QUALIFICATION REQUIRED

• Bachelors/ Master in Electrical Engineering, Materials Science, Chemical Engineering, or related field. A PhD is a plus.
• 8 or more years of experience with proven track record of technical leadership in semiconductor manufacturing, with expertise in Front End, PWF, High Bandwidth Manufacturing technology, process development, and/or equipment management.
• Strong leadership and vision and must be able to comfortably work across organizational boundaries and geographies.
• Able to influence senior leaders and partners on tactical decisions across multiple functions and geographies.
• Ability to effectively collaborate with cross-functional organizations to understand needs and translate them into actionable plans, deliverables, and resource requirements.
• Able to drive and implement a wide range of global initiatives with global teams.
• Organized, meticulous, and strong focus on results.
• Able to inspire teamwork and to effectively lead others.
• Proven facilitation skills including the ability to influence others, build consensus, and resolve conflict.
• Demonstrated track record in baseline performance improvement, business process creation, process simulation techniques, data interpretation skills and proficiency in statistical analysis/method.
• Excellent analytical skills and organizational competency
• With good oral and written English communication skill

Keen on the role? Apply now!

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Position: Senior Manager, Communications

You will collaborate with the industry leaders, stakeholders to drive innovation and growth in the vibrant digital economy.

• Lead the research, development and deployment of advanced communication technologies, including next-gen Cellular Network, IoT and next-gen networking solutions.
• Establish and maintain strategic partnerships with industry leaders, academic institutions, and other stakeholders to drive innovation and growth
• Work closely with customers to understand their needs and provide tailored solutions that meet their requirements
• Ensure all communication technologies and solutions comply with industry standards and regulatory requirements.

Requirements

• Strong knowledge in Cellular Network, IoT and next-gen networking solutions (including network waveform and management).
• Deep understanding of Telecommunicaiton/ Communication protocols, waveform design and experience with Software Defined Radio platforms.
• Good knowledge of IMDA Regulations, Guidelines and Act.
• Having good contacts in the Telecommunication industries/ IMDA.
• Strong leadership and Relationship building skills.
• 10 years of experience in the Telecommunication/ Communications industry.

We respect your privacy and all communication will be treated with confidentiality.

Please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Job Responsibilities

Operations & Maintenance

· Drive a strong operations team to secure the efficiency, adherence, continuity, compliance, and follow up on processes

· Lead the team in day-to-day operation to achieve operational goals

· Manage shift resources (manpower, machine, and materials) to meet production needs

· Manage employee relations and escalate issues when appropriate (Decision Making)

· Work with supervisors to identify and build relevant skillset and capabilities within the team

· Develop a training plan for the team including induction, on-the-job training, and certification

· Develop, support, and coach the team by giving timely and constructive feedback and empowering employees to take on higher/ more responsibilities (employee engagement)

· Preparing and reviewing performance data to monitor and measure the team’s productivity and effectiveness

· Improving processes and efficiencies in the team

· Managing the professional development of your team members, and executing strategies to retain top talent

· Verify that recommended repair works for equipment and system failures are implemented

· Review recommended repair works and solutions to address equipment and system failures

· Lead root cause analysis of equipment and system failures and malfunctions, and develop reports

· Review testing, maintenance, and repair records to evaluate the impact of trends, and potential malfunctions and solutions

· Review housekeeping procedures and standards to ensure adherence to required quality standards

· Collaborate with internal stakeholders on operations

· Evaluate the feasibility of identified resourcing requirements to achieve an operational state in accordance with organizational standards

· Review operational plans and Standard Operating Procedures (SOPs) for equipment and systems

· Review methods of application for emerging technologies to improve performance monitoring and process troubleshooting

· Lead root cause analysis of equipment and system underperformance, and develop reports

· Drive departmental plans to ensure compliance with the organizational Workplace Safety and Health (WSH) policies

· Review contractor and vendor compliance with the organization’s WSH standards and practices

· Ensure proper closure of WSH accident and incident investigations and their notification to relevant authorities

· Ensure implementation of sustainable engineering procedures and guidelines

· Acquire and allocate resources to support business operations

· Develop risk management plans and risk controls in alignment with the organization’s risk management framework

· Analyse viability of proposed continuous improvement initiatives and drive change management

· Ensure discipline, safety, and procedural compliance by all team members

· Develop maintenance plans and schedules for inspection, testing, repair, and predictive maintenance of equipment and systems

Projects

· Act as the single contact point of project management of internal operational, strategic, and transformation projects

· Manage the delivery of internal project outcomes through its full lifecycle, ensuring the project is on track with respect to key measurement matrices such as cost, quality, and timelines

· Work in collaboration across teams/business units and external vendors

· Prepare comprehensive and high-quality presentation slides and report to the management

· Prepare regular progress status reports for program committees with insights and improvement recommendations where necessary.

· Review standard processes, identify gaps for improvements, and opportunities for change

· Potential growth opportunities to be directly involved in operations for candidates have career inspiration of business functions.

Job Requirements

· Bachelor’s degree or higher in Business, Project or Programme Management, or a related field

· Knowledge of program management methodologies, frameworks, and processes with a track record of successful deliveries

· Minimum 8 years of proven track record as a Project Manager or transformations team

· Experienced in delivering complex projects within a heavily matrixed organization, demonstrating a strong ability to lead and influence

· Excellent communication and presentation skills are essential.

· Adaptable to changing priorities and conditions; highly motivated with a strong mind

· Able to work shifts, weekends, and public holidays.

The Agency for Science, Technology and Research (A*STAR) is Singapore's lead public sector agency that fosters world-class scientific research and talent to drive economic growth to transform Singapore into a vibrant knowledge-based and innovation driven economy. For more information about A*STAR, please visit: www.a-star.edu.sg

A*STAR is spearheading a series of Strategic Research & Translational Thrusts (SRTT) that harnesses its multidisciplinary expertise to undertake a focused research mission. Operating as a cross-A*STAR initiative, SRTTs are geared at delivering impact and outcomes in specific thematic areas. Led by the A*STAR Research Office (RO), SRTTs will be actively managed where the SRTT Programme Directors and research team members will be provided dedicated central support. Under the newly established Central Initiative Administration (CIA), A*STAR is recruiting a Manager/Senior Manager/Assistant Director for SRTT Programme Research Administration and Operations.

Responsibilities & Duties

• Support the overall administration, office management and operations of SRTTs, including research admin support (e.g., support Project Investigators (PI) in grant administration and reporting, ethics review, research software support, scientific advisory panel meeting logistics, etc.)
• Provide corporate and business service support to SRTTs, working with Corporate Group (CG) and Space, Infrastructure and Admin (SpIA) Partners and Research Institute (RI) admin teams.
• Craft, review, and implement business process workflows to achieve efficiency and optimization.
• Work with the Central Initiative Directorate (CID) team to manage and track the operating budget for supporting the SRTTs; this includes costs of SRTT staff training, development and engagement, engaging experts / advisors, CG support, and other costs that may not be directly attributed to specific SRTTs.
• Work closely with RO and other relevant stakeholders to formulate, communicate, and implement administrative policies and procedures, adhering to relevant A*STAR policies and guidelines.
• Onboard new staff and students, including visiting scientists/professors.
• Plan and prioritize to cater to the different needs of SRTTs.

Requirements:

• Preferably possess a BSc or BA in a scientific discipline.
• Minimum 3-5 years of experience in research administration and operations preferred.
• Strong analytical and system thinking abilities, and good project management skills.
• Good communication and presentation skills (both written and oral).
• Ability to build relationship and work across different functions and departments.
• Proficiency in data analytics is a bonus.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

GroupM is the world’s largest media investment company and are a part of WPP. In fact, we are responsible for one in every three ads you see globally. We are currently looking for a Senior Performance Manager, Programmatic to join us.

Reporting of the role:

This role reports to the Head of Programmatic

3 best things about the job:

1. Working in one of the most digitally advanced and forward thinking media agency that is globally connected
2. Regular on job training that will be provided to ensure your success in your role
3. An opportunity to work with and learn from highly experienced, action-oriented media practitioners

Measures of success-

In three months:

• Strong understanding of client business
• Build professional relationship with external vendors and lead performance-driven strategies with the clients
• A keen understanding of the various platforms and systems which power digital media in the region
• Work closely with the Hubs, Local and Global team search team to optimize overall campaign performance
• Established great working relations with senior Clients and our Client leads
• Understood key accounts and provided a POV on how to further develop them

In six months:

• Achieve target KPIs across key clients and accounts
• Up skill Performance of executives in the regional team
• Up skill planners in the local team
• Be on top of all the betas and innovations in the digital space and be able to articulate and share with internal and external stakeholders and how it could be relevant and useful to them
• Be able to quantify strategic directions for the brands

In 12 months:

• Be comfortable in developing proposals and preparing programmatic strategies in line with the overall brand objectives
• Be able to lead and provide strategic insights on Programmatic matters to the teams you work with
• Be confident in taking part in strategic meetings and support the overall digital strategy with Programmatic strategic inputs

Responsibilities of the role:

• Working with large regional budgets, lead the programmatic media strategy, planning and buying for client
• Manage a team of traders to ensure quality of media plans, campaigns are setup correctly, optimized efficiently and that deliveries are met or exceeded
• Work collaboratively with the account teams to evaluate client needs with regards to their integrated advertising objectives and goals, and to coordinate successful delivery of campaigns.
• Drive and champion programmatic media by closely working with the account team and clients through education, best practices, case studies.
• Become main point of contact and trusted advisor for regional client on all Programmatic matters.
• Ensure that the account teams and clients are up-to-date on innovations and new technologies by maintaining close relationships with all vendors (DSPs, SSPs, Exchanges, Ad Networks, Data Providers, etc)
• Contribute to evaluation of new platforms and vendor offerings through regular meetings with vendors, maintaining a record of offerings and testing of new technologies and supply sources
• Develop smooth and efficient operational processes for programmatic planning and buying across your internal team and local Mindshare markets
• Build and present strategic and/or technical documentation to teams as well as clients

What You Need:

• 6+ years of experience in media agencies working in digital role with 3+ years of programmatic experience, or ad tech company working on ad operations and campaign management
• Hands-on experience in setting up and optimizing campaigns using DSPs is preferred (The Trade Desk, DBM, Appnexus, etc.), or Adwords, proprietary Ad Network tools and other advertising self-serve tools
• Hands-on experience in ad servers (DCM), working knowledge of site analytics tools and tag managers
• Advanced Microsoft Excel and Powerpoint skills
• Client facing attitude and great communication skills, experience in managing senior clients
• Efficient worker with good time management skills; ability to work on multiple projects and campaigns while meeting deadlines
• Curious about the whole programmatic media ecosystem and excited about programmatic media as the future of media planning and buying

More about GroupM

GroupM - GroupM leads and shapes media markets by delivering performance enhancing media products and services, powered by data and technology. Our global network agencies and businesses enable our people to work collaboratively across borders with the best in class, providing them the opportunity to accelerate their progress and development. We are not limited by teams or geographies; our scale and diverse range of clients lets us be more adventurous with our business and talent. We give our talent the space, support and tools to innovate and grow.

Discover more about GroupM at www.groupm.com
Follow @GroupMAPAC on Twitter
Follow GroupM on LinkedIn - https://www.linkedin.com/company/groupmworldwide

About GroupM Singapore

GroupM Singapore operates in one of the most dynamic and exciting environments in the world. Although it is a small domestic market, there is a vibrant media industry which is undergoing rapid evolution as digital technology reshapes the way marketing supports advertisers’ needs. Being at the crossroads of Asia means, that aside from the local clients and media owners, we also have a high proportion of multi-national clients, renowned brands and media owners. Making GroupM Singapore the Number One organisation to join and develop your career in media investment.

GroupM is an equal opportunity employer. We view everyone as an individual and we understand that inclusion is more than just diversity – it’s about belonging. We celebrate the fact that everyone is unique and that’s what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with.

Brief Description

GroupM is the world’s largest media investment company and is a part of WPP. In fact, we are responsible for one in every three ads you see globally. We are currently looking for a Manager, SEO to join us. In this role, you will be responsible for driving SEO for GroupM's key regional clients.

At GroupM APAC, our people are our strength, which is why fostering a culture of diversity and inclusion is important to us.

Overview of job

GroupM is the world’s largest media investment company and is a part of WPP. In fact, we are responsible for one in every three ads you see globally. We are currently looking for an SEO Assoc. Manager to join us. In this role, you will be responsible for driving SEO for GroupM's key regional clients.

Reporting of the role

This role reports to: Head of SEO

3 best things about the job:

1. You will get to work with one of our high-profile clients, where a small change can make a big difference
2. As part of a high-performance team, who have years of experience in successfully delivering SEO, you have the opportunity to further increase your knowledge while also being a key player in how we continue to grow.
3. We are in a period of strong growth, which means that there is support for development of new products and services. If you have an entrepreneurial spirit, now is the time to get on board.

In this role, your goals will be:
In three months:

• Become familiar with organizational processes
• Take ownership of existing SEO projects
• Build relationships with key stakeholders within the Agencies

In six months:

• Deliver growth and establish Agency target revenue.
• Refine and further develop Analytics and SEM propositions to compliment Agency offerings
• Train team on delivery

In 12 months:

• Retention and growth of Agency SEO business and revenue target.
• Development of client training/workshop proposition to include: creds, sales collateral and training materials.

What your day job looks like at GroupM:

The appointee will be responsible for the effective delivery of client SEO services either directly, or by contributing to projects managed by other team members. There may also be communication with other GroupM offices and external vendors.

Agency Partner:

• To ensure delivery of existing business and maintain quality and satisfaction.
• To identify and build relationships with key stakeholders within the agencies.
• To be an evangelist for complete SEO offering within the Agencies and to increase staff competencies for effective delivery.

Specialist Area:

• To be a knowledge owner for Analytics and actively develop and share this knowledge with the team as well as provide / lead delivery.
• To support the further development of Analytics as a discrete offering by the team to support existing agency content offerings.

Sales & Operations

• Refine sales proposition and supporting processes for delivery.
• Retain clients and identify within your current portfolio upsell and cross-sell opportunities.
• Work with the Director, SEO to create sales proposals and support RFPs with tangible data references, where appropriate.

What you’ll bring:

• Candidates with a minimum of 3 yrs. of core SEO experience
• Actively pursues excellence while driving for efficiency
• Constantly seeks to learn more, primarily in order to do more
• Sees the big picture, yet pays attention to detail and takes pride in accuracy
• Plays well with others in a collaborative environment, and can still be responsible for your own work output, forging ahead when the situation demands a hands-on approach
• Keen to deliver to a set timeline and manage priorities accordingly.
• Client Account Management and Project Management
• Content Creation & Optimisation
• Web Analytics (installation/configuration/analysis) esp. G.A.

Any kind of expertise in any of the following areas would be preferable:

• Conversion Optimisation (CRO/LPO)
• Exhibit advanced grasp on JavaScript, CSS and HTML put together and their impact on page performance and content delivery.
• Adapt with API use and curious about data.
• Well-experienced with Omniture/Google Analytics set-up and configuration.
• Experience with use of Python

More about GroupM Nexus

GroupM makes advertising work better for people.

GroupM Nexus comprise world-leading addressable specialists who provide media activation services and proprietary solutions that limit risks and guarantee outcomes.

Underpinned by our digital media philosophy – everything that can be addressable, should be, as long as it translates into value for our clients – GroupM Nexus offer addressable solutions across Search, Social, Programmatic, Ad Ops, and eCommerce.

As the largest media investment company in the world, we are agency partners to 1 out of 2 Top 100 global brands, representing more than $50 billion in media spend globally.

More about GroupM

GroupM leads and shapes media markets by delivering performance enhancing media products and services, powered by data and technology. Our global network agencies and businesses enable our people to work collaboratively across borders with the best in class, providing them the opportunity to accelerate their progress and development. We are not limited by teams or geographies; our scale and diverse range of clients lets us be more adventurous with our business and talent. We give our talent the space, support and tools to innovate and grow.

Discover more about GroupM at www.groupm.com
Follow @GroupMAPAC on Twitter
Follow GroupM on LinkedIn - https://www.linkedin.com/company/groupm

About GroupM Singapore

GroupM Singapore operates in one of the most dynamic and exciting environments in the world. Although it is a small domestic market, there is a vibrant media industry which is undergoing rapid evolution as digital technology reshapes the way marketing supports advertisers’ needs. Being at the crossroads of Asia means, that aside from the local clients and media owners, we also have a high proportion of multi-national clients, renowned brands and media owners. Making GroupM Singapore the Number One organisation to join and develop your career in media investment.

GroupM is an equal opportunity employer. We view everyone as an individual and we understand that inclusion is more than just diversity – it’s about belonging. We celebrate the fact that everyone is unique and that’s what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with.

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Duty Manager to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Responsible for ensuring the smooth, efficient, and profitable operation of the hotel.
• Overseeing key areas within the Front Office such as reception, cashiering, telephone services, reservations, and baggage handling. Supervise junior staff, ensuring they maintain professionalism and contribute to a positive corporate image for guests.
• Ensure prompt, courteous, and efficient service for all guests, addressing any complaints with tact and diplomacy. Assist with guest check-in and check-out processes.
• Handle security-related duties by directing guests to the Security department for incidents, thefts, or offences, and manage issues involving guest misconduct or unauthorized individuals in coordination with security personnel.
• Maintain a cash float aligned with occupancy levels, authorize rate and room changes, handle paid-outs, cash advances, and cheque acceptance following hotel procedures and credit policies.
• Closely monitor room inventory to ensure optimal room usage, maximizing revenue opportunities.

Requirements

• Minimum Diploma in Hotel Management or relevant discipline
• Willingness to work rotating shifts.
• At least 4 years of experience in the hospitality industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• · Developing goals for the development team and business growth and ensuring they are met.
• · Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Overview

Do you want to lead marketing and commercial plans for one of our billion-dollar brands? The Senior Brand Manager identifies business opportunities and works with the multi-functional team to build cohesive commercial plans! You are expected to lead and collaborate with different subject matter experts to deliver end-to-end plans for the region via qualifying communication ideas, adjusting portfolio pricing and identifying shopping barriers and opportunities.

Your Team

You and other Brand Managers (each handling a brand/category) will report to the Brand Director for the Category or Business Unit. You will work extensively with colleagues from Consumer Market Knowledge, Sales, Communications, Finance etc.

What Success Looks Like

• Demonstrate positive relationship building skills in initial engagements with multi-functional teams
• Deliver Scorecard Business Targets, in line with the goals of the Business Unit
• Deliver Category growth, market penetration and gaining of New Users via Products Innovation Design
• Successful Design and Deployment of Marketing Toolkits for the Brand

Responsibilities of the role

• Identify consumers’ needs and wants for P&G’s products, and provide inputs to Research & Development and technical team to design the right package and formula to win with local consumers
• Lead consumer researches to develop qualified brand concept, benefit and claims that addresses consumers’ unmet needs
• Communicate with local market partners, stakeholders and suppliers to drive P&G business initiatives
• Lead creative agencies to develop communication ideas and execute TV copy production designed/customized for the cultural nuances of local consumers
• Develop initiatives fit-for-use toolkits (including copy, prints, digital i-banners, social & eCommerce contents, sampling trial toolkits, in-store activation and demos, etc.)
• Coordinate with R&D, Consumer Research teams to qualify the product and package through various tests.
• Craft promotion/pricing strategy and customer/distributor trade terms with the local trade team
• Work with technical team to find the best solution of supply chain to manage the product cost within affordable level

Qualifications

• A college degree (Bachelor’s or Master’s is fine, preferably with some business focus)
• This is a junior level management role with 3-5 years of brand management, consulting or consumer journey design experience or similar required
• Excellent forward-thinking, strategic and courageous leadership skills
• Strengths with strategic and analytical thinking
• An ability to drive innovation and brand growth
• Strong ability to communicate and team capabilities

· Work on ERP harmonization and migration to the latest S4 HANA.

· Hands-on experience with trouble shooting data replication issues between SuccessFactors to S/4 HANA or ECC.

· Ensuring data harmonization and synchronization between systems.

· Drive discussions with users to align on requirements and suggest design improvements.

· Prepare project plans including migration risk, milestones, quality and business sign-off details.

· Conduct end user training and support.

· Documentation and development of user guide.

· Analyze and troubleshoot on S4 HANA related Payroll, Time & Attendance / Overtime Management system.

· Manage the role base security and governance of SuccessFactors.

Requirements

· At least 5 years of experience in managing HRIS on ECC or S/4 HANA and integration between SuccessFactors and S/4 HANA or ECC.

· Hands-on experience in migration, design and configuration with at least 3 S4 HANA/ECC HCM implementation experience cycles – Personnel & Organization Management, Singapore Payroll, Time & Attendance / Overtime Management.

· Strong understanding of implementation strategy and integration approaches including SAP Integration Suite

· Good project management and delivery skills

· Good communication and stakeholder management skills

· Ability to analyze and propose solutions to business requirements & issues

· Experience in data analytics and/or visualization (e.g. using SAP Analytics Cloud, Stories, Tableau, Microsoft Power BI etc.) will be added advantages.

· Familiar with S/4 HANA LSMW, ABAP, PFCG.

· Know how in SuccessFactors will be an added advantage.

Roles & Responsibilities

Responsibilities for Massage Therapist
Evaluate clients' soft tissue condition, joint quality and function, muscle strength, and range of motion
Develop and propose client treatment plans that specify which types of massage are to be used
Consult with clients about their medical histories and any problems with stress and/or pain in order to determine whether massage would be helpful
Massage and knead the muscles and soft tissues of the human body in order to provide treatment for medical conditions, injuries or wellness maintenance
Prepare and blend oils, and apply the blends to clients' skin
Discuss with other health care professionals such as physiotherapists, chiropractors, physicians, and psychologists in order to develop treatment plans for clients
Maintain detailed and accurate treatment records of clients
Attend and participate in meetings and training sessions

Qualifications for Massage Therapist
Experience working in a spa or therapy center environment preferred at least
3 years' experience as a professional massage therapist
Proficient knowledge of reflexology, Swedish, prenatal, hot stone, trigger point, sports, and deep tissue massage
Excellent communication skills, both verbal and written
Exceptional computer skills
Great interpersonal skills
Dexterous and able to stand for extended periods
Ability to keep a well-groomed, professional appearance
Ability to perform massages on diverse clients

• Responsible for the day-to-day operations of both routine and cyclical maintenance
• Regulate and control the collection of charges and fees, use of common properties
• Ensure essential maintenance services and lift rescue operations are carried out by EMSU
• Review and evaluate past and present policies, practices and activities so as to plan and forecast new directions and developments in assigned areas of duties/ responsibilities
• Prepare and review specifications and contracts documents for tender
• Conduct regular performance review with term contractors
• Ensure that Senior/ Property Officers carry out their work using the estate inspection system
• Undertake project feasibility studies, recommend and implement approved estate improvement projects and CIPC submissions
• Responsible for the planning and implementation of Town Council’s publicity, public relations and community development campaigns to enhance the Town environment
• Establish good rapport and working relationships with councillors, residents, grassroots organisations, Community Development Council, other relevant government authorities and statutory boards in order to enhance the reputation and effectiveness of the Town Council
• Evaluate requests from grassroots organisations and leaders and residents in the provision of amenities, facilities or improvements works
• Maintain close liaison with community leaders, grassroots organisations and other authorities so as to obtain various feedback and to monitor works-in-progress undertaken by HDB, e.g. Ad-hoc Upgrading programme
• Enforce council by-laws and / or on delegated powers to the council
• Represent Town Council for MUP, HUP, LUP, IUP plus & TC-LUP etc
• Recommend and implement various upgrading programmes as well as monitor the progress and control the budget of these programmes
• Ensure S/POs conduct horticulture maintenance inspections with reports to S/HOs
• Review landscape design plans prepared by S/HOs and Consultants and assist S/HOs to obtain feedback from grassroots on choice of plants
• Oversee S/HOs in the preparation of tree planting day and other events that require landscaping works or flowers decorations to be provided
• Provide secretarial support as Secretary/Assistant Secretary to TC Standing Committee

Requirements:

• Degree in Building Services / Facilities Management / Real Estate Business or other building related degree
• Preferably 8 years’ experience in township management

Job Description & Requirements

* Managing the planning and design stages of construction projects.

* Contributing technical expertise to project drawings and designs.

* Performing cost calculations and preparing financial projections.

* Liaising between contractors, subcontractors, vendors, and suppliers.

* Overseeing construction engineering processes.

* Performing regular tests on materials and procedures to ensure compliance with industry regulations.

* Ensuring that the construction project is completed on time and within budget.

* Documenting processes and keeping detailed construction logs.

* Presenting construction project progress updates to clients and senior managers.

Brief Description

GroupM is the world’s largest media investment company and is a part of WPP. In fact, we are responsible for one in every three ads you see globally. We are currently looking for a Manager, SEO to join us. In this role, you will be responsible for driving SEO for GroupM's key regional clients.

At GroupM APAC, our people are our strength, which is why fostering a culture of diversity and inclusion is important to us.

Overview of job

GroupM is the world’s largest media investment company and is a part of WPP. In fact, we are responsible for one in every three ads you see globally. We are currently looking for an SEO Manager to join us. In this role, you will be responsible for driving SEO for GroupM's key regional clients.

Reporting of the role

This role reports to: Head of SEO

3 best things about the job:

1. You will get to work with one of our high-profile clients, where a small change can make a big difference
2. As part of a high-performance team, who have years of experience in successfully delivering SEO, you have the opportunity to further increase your knowledge while also being a key player in how we continue to grow.
3. We are in a period of strong growth, which means that there is support for development of new products and services. If you have an entrepreneurial spirit, now is the time to get on board.

In this role, your goals will be:
In three months:

• Become familiar with organizational processes
• Take ownership of existing SEO projects
• Build relationships with key stakeholders within the Agencies

In six months:

• Deliver growth and establish Agency target revenue.
• Refine and further develop Analytics and SEM propositions to compliment Agency offerings
• Train team on delivery

In 12 months:

• Retention and growth of Agency SEO business and revenue target.
• Development of client training/workshop proposition to include: creds, sales collateral and training materials.

What your day job looks like at GroupM:

The appointee will be responsible for the effective delivery of client SEO services either directly, or by contributing to projects managed by other team members. There may also be communication with other GroupM offices and external vendors.

Agency Partner:

• To ensure delivery of existing business and maintain quality and satisfaction.
• To identify and build relationships with key stakeholders within the agencies.
• To be an evangelist for complete SEO offering within the Agencies and to increase staff competencies for effective delivery.

Specialist Area:

• To be a knowledge owner for Analytics and actively develop and share this knowledge with the team as well as provide / lead delivery.
• To support the further development of Analytics as a discrete offering by the team to support existing agency content offerings.

Sales & Operations

• Refine sales proposition and supporting processes for delivery.
• Retain clients and identify within your current portfolio upsell and cross-sell opportunities.
• Work with the Director, SEO to create sales proposals and support RFPs with tangible data references, where appropriate.

What you’ll bring:

• Candidates with a minimum of 3 yrs. of core SEO experience
• Actively pursues excellence while driving for efficiency
• Constantly seeks to learn more, primarily in order to do more
• Sees the big picture, yet pays attention to detail and takes pride in accuracy
• Plays well with others in a collaborative environment, and can still be responsible for your own work output, forging ahead when the situation demands a hands-on approach
• Keen to deliver to a set timeline and manage priorities accordingly.
• Client Account Management and Project Management
• Content Creation & Optimisation
• Web Analytics (installation/configuration/analysis) esp. G.A.

Any kind of expertise in any of the following areas would be preferable:

• Conversion Optimisation (CRO/LPO)
• Exhibit advanced grasp on JavaScript, CSS and HTML put together and their impact on page performance and content delivery.
• Adapt with API use and curious about data.
• Well-experienced with Omniture/Google Analytics set-up and configuration.
• Experience with use of Python

More about GroupM Nexus

GroupM makes advertising work better for people.

GroupM Nexus comprise world-leading addressable specialists who provide media activation services and proprietary solutions that limit risks and guarantee outcomes.

Underpinned by our digital media philosophy – everything that can be addressable, should be, as long as it translates into value for our clients – GroupM Nexus offer addressable solutions across Search, Social, Programmatic, Ad Ops, and eCommerce.

As the largest media investment company in the world, we are agency partners to 1 out of 2 Top 100 global brands, representing more than $50 billion in media spend globally.

More about GroupM

GroupM leads and shapes media markets by delivering performance enhancing media products and services, powered by data and technology. Our global network agencies and businesses enable our people to work collaboratively across borders with the best in class, providing them the opportunity to accelerate their progress and development. We are not limited by teams or geographies; our scale and diverse range of clients lets us be more adventurous with our business and talent. We give our talent the space, support and tools to innovate and grow.

Discover more about GroupM at www.groupm.com
Follow @GroupMAPAC on Twitter
Follow GroupM on LinkedIn - https://www.linkedin.com/company/groupm

About GroupM Singapore

GroupM Singapore operates in one of the most dynamic and exciting environments in the world. Although it is a small domestic market, there is a vibrant media industry which is undergoing rapid evolution as digital technology reshapes the way marketing supports advertisers’ needs. Being at the crossroads of Asia means, that aside from the local clients and media owners, we also have a high proportion of multi-national clients, renowned brands and media owners. Making GroupM Singapore the Number One organisation to join and develop your career in media investment.

GroupM is an equal opportunity employer. We view everyone as an individual and we understand that inclusion is more than just diversity – it’s about belonging. We celebrate the fact that everyone is unique and that’s what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with.

Job Description

• Industry/ Organization Type: Building & Construction
• Position Title: Key Accounts Manager
• Working Location: Pioneer
• Working Hours: 5 working days (Mon to Fri, 9 AM – 6 PM)
• Salary Package: Basic Salary up to $5,000 + AWS + Variable Bonus + Transport Allowance
• Duration: Permanent

Key Responsibilities

• Develop trust relationships with a portfolio of major clients
• Acquire a thorough understanding of key customer needs and requirements
• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
• Ensure the correct products and services are delivered to customers in a timely manner
• Serve as the link of communication between key customers and internal teams
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust
• Play an integral part in generating new sales that will turn into long-lasting relationships
• Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics

APPLY NOW!!!

• Degree holder in Business Administration or its equivalent
• Minimum 5 years of related working experience, prior experience in construction is preferred
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Excellent interpersonal and communication skills
• Strong business sense and industry expertise.
• Ownership of a class 3 driving license is required.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66062 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781