Total 11,580 customer experience manager job vacancies in Others category in Singapore

• Commercial assistance for all new construction projects and bids
• Examine and discuss all shipyard and vendor quotes.
• Oversee all new construction projects' budgets.
• Keep an eye on and settle contractual and business concerns related to a new construction project.
• Communicate with the project/site team to make sure they comprehend and follow the responsibilities under contracts and the effects on business.
• Make certain that any engineering modification that affects commerce is recorded and updated.
• Examine the shipyard's and vendors' quotes and site instructions.
• Communicate with suppliers to obtain quotes for equipment needed for the creation of new vessels.
• Create efficient workflows for the site crew, project assistance, and business/finance.
• Make certain that the current PR and PO are escalated promptly.
• The weekly commercial report is updated.

Qualifications:

• Engineering, supply chain, or marine-related occupations require a minimum diploma or degree.
• At least five years of relevant job experience.
• Capable of working with little supervision and exhibiting good initiative.
• Being proactive while maintaining a high feeling of urgency.
• Strong organisational and people abilities.
• The capacity for multitasking.
• Efficient and meticulous.

Key Responsibilities:

• Engage in collaboration with globally dispersed teams, for campaign planning, analysis, advisory, and coordination of tasks related to campaign workflow development, proofing, and execution.
• Adobe Campaign Classic 7/8: Design, implement, and manage cross-channel marketing campaigns, including email, SMS, and push notifications.
• CDP Management: Build and optimize customer data strategies for personalized targeting and segmentation by integrating CDP.
• Ensure compliance with data governance policies and maintain high-quality data standards.
• Collaborate with marketing and business teams to align campaign strategies with business goals.
• Monitor system performance, provide actionable insights, and optimize based on data analytics.
• Troubleshoot, resolve technical issues and provide platform support to internal teams.
• Stay updated with the latest Adobe and marketing technologies to drive innovation.

Qualifications:

• Proven experience in Adobe Campaign Classic 7/8 configuration, management, and deployment.
• Strong expertise in Customer Data Platforms (CDP), data segmentation, and integration.
• Basic skills for CRM are SQL, XML, JavaScript, CSS, HTML, campaign automation workflows, and platform development.
• Fair understanding of marketing technology stacks, data governance, and privacy regulations.
• Excellent problem-solving skills, attention to detail, and the ability to work collaboratively.
• At Least 8 years of working experience in a relevant field

Preferred Skills:

• Experience with Adobe Experience Cloud and other Adobe marketing products.
• Familiarity with data visualization tools (e.g., PowerBI, Qlik, Tableau) for campaign performance reporting.
• Certification in Adobe Campaign or Adobe Experience Cloud.
• Project Management Skills will add a point
• Experience in ETL integration will be a bonus

Responsibilities :

· Planning and appraising ongoing assessment of antivirus, application control, firewall, SIEM, VPN, SSL, intrusion detection or intrusion prevention and other network component policies.

· Analyse and prioritize vulnerabilities based on severity, potential impact and business risk, and collaborate with relevant teams to implement effective mitigation strategies.

· Managing and configuring security systems such as firewalls, intrusion detection and prevention systems, anti-virus software, and other security-related software and hardware.

· Provide strategic guidance, insights, and direction on technological, cybersecurity, and policy-related topics.

· Lead and participate in the development, implementation, and continuous improvement of incident response procedures, and processes.

· Collaborate with other teams at multiple geographic locations to investigate and document security incidents, root causes, and recommend remediation actions.

· Report all security incidents to the home office and work with corporate IT on response and resolution strategy.

· Monitoring systems, servers, and networks to detect and respond to potential security threats or suspicious activities.

· Developing and implementing security policies and procedures that ensure the organization’s data and systems are protected against cyber threats.

· Conduct regular vulnerability assessments and penetration testing to identify potential security weaknesses and risks to make improvements in the organization’s security.

· Stay up to date with the latest cybersecurity threats, attack techniques and incident response strategies.

Requirements :

• Strong knowledge of the latest cybersecurity threats, trends, modern cybersecurity concepts, and technologies (zero trust, CIS Controls, OWASP, MITRE ATT&CK, XDR, CloudSec, AppSec, NIST, ITIL, Azure Well Architected Framework, etc).
• Experience in domains of Cyber Security Operations, Incident Response, Forensic Investigation, Threat Intelligence, or Vulnerability Management preferred.
• Ability to manage and configure security systems, monitor network traffic and system logs, conduct regular security assessments and respond to security incidents.
• Exceptional planning and organizational skills, and excellent written and oral communication.
• Self-starter with initiative and the ability to effectively prioritize and execute tasks with direction from corporate headquarters.
• Professional information security certification preferred, such as:

- CompTIA Security+

- Certified Information Systems Auditor (CISA)

- Certified Information Security Manager (CISM)

- Certified Information Systems Security Professional (CISSP)

• Degree in Computer Science/Information Technology or equivalent.
• 3+ years of experience in a cyber or information security management role.
• Proficiency in utilizing industry-standard tools for vulnerability scanning, assessment, and penetration testing.
• Excellent problem-solving skills and the ability to think critically under pressure.
• Effective communication and interpersonal skills, with the ability to collaborate across teams and convey technical concepts to non-technical stakeholders.
• Proven track record of staying current with evolving cybersecurity threats and best practices.

• A Competitive Remuneration Package
• Outstanding Career Advancement & Development
• Friendly Working Environment

We are looking for dynamic individuals who have the experiences in the building construction industry. If you are the one who are seeking a breakthrough for the career path, please join us!

Role Description

This is a full-time on-site role of M&E Manager located in Singapore in the Main Construction industry. The M&E Manager will be responsible for overseeing and managing the mechanical and electrical systems of building construction projects. The M&E Manager will work closely with the project team to ensure timely and efficient completion of projects, and ensure that all systems meet industry standards and regulations.

1. Managing and leading project team, related the M&E matters.
2. Recommending right costing & budget to increase project profits
3. Conducting forecast budget and advise on actual profit or losses to management
4. Implementing bill of material (BOM) and project
5. Ensuring all safety matters requirements met
6. Ensuring project is completed within time frame and budget
7. Making material procurement schedule and planning
8. Liaise with all related stakeholder to ensure project efficiency and effectiveness
9. Quality control and monitoring of sub-contractor work standard, recommend and suggest improvement or made correction
10. Work closely with a Site Manager with the same areas of work
11. Execute, monitor and ensure the timely completion of the project
12. Liaise with the Consultant Representative on project matters
13. Coordinate with Project Manager on the project matters
14. Coordinate with all Subcontractors on matters pertaining to site and quality issues
15. Ensure all contractual requirements are complied with agreed procedures
16. Keeping track on variation and claims of contract and cost impact and feedback information to the Project Manager
17. Co-ordinate with QAQC Engineer to ensure quality performance of project to meet customer requirement.
18. Review project specifications, technical clarification and construction drawings
19. Coordinate with architect, structural engineer and M&E consultant and vendors to resolve construction and installation issues
20. Any other ad-hoc duties related to M&E assigned by management.

Qualifications

• Bachelor's degree or higher in Mechanical or Electrical Engineering, or a related field
• Minimum of 5 years of experience managing M&E systems in building construction projects
• Experience managing a team of professionals, including engineers, technicians, and subcontractors
• Strong knowledge of mechanical, electrical, and plumbing systems
• Familiarity with Building and Construction Authority (BCA) regulations and codes
• Excellent communication, leadership, and project management skills
• Ability to manage multiple projects simultaneously and prioritize tasks effectively
• Experience with AutoCAD and other relevant software

How to Apply:

Interested candidates, please submit your updated resume by using Apply Now button or email to [email protected]

*We regret only shortlisted candidates will be notified.*

Job Description

We are seeking a skilled and experienced IT Manager to lead our technology team and drive digital transformation. The ideal candidate will have a deep understanding of IT infrastructure, cloud technologies, and cybersecurity. This role will be responsible for overseeing all aspects of IT operations, including system administration, network management, and project management.

Technical Requirementas

i) Knowledge in VMS and its function installation and Trouble shooting

ii) Projects executed in surveilance system .

iii) Knowledge and Hands on experience in Networking and Trouble Shooting.

iV) Preferably with Certification on Networking,Network Security Systems,

Cyber Security

• More details will be discuss during interview
• Those who possess Hands On experience with Security
• Systems will be considered favorably.
• 5 Days work week may require to work in the weekends from time to time.
• Able to Multi Task

Thank you

Mainguard Security Services (S) Pte Ltd

Benefits & Location

Working location: Ubi Techpark

Working hours: 8.30am to 6pm (Monday to Friday)

AWS, Career Progression

Benefits:

• Profit Sharing
• Medical Coverage
• Corporate Discounts for Hotels and Laptops purchase

Responsibilities

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Manage materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service
• Seek continuous improvement opportunities.
• Foster a culture of best practices and staff motivation.
• Interacting and act as a bridge for communicating and communication for both levels up and across all departments and division
• Monthly, quarterly, half-yearly and annual reporting and projection planning / presentation.
• Handle other duties as required.

Requirements

• Proven work experience as Operations Manager or similar role
• Knowledge of organizational effectiveness and operations management
• Good interpersonal and communication skills, particularly attuned to working well with others.
• Responsible, goal oriented
• Outstanding organisational skills

We are seeking a highly organized and detail-oriented Assistant Relationship Manager to join our dynamic wealth management team. The successful candidate will play a crucial role in providing comprehensive administrative support to our team of wealth managers, ensuring smooth operations and exceptional client service delivery.

How you can add value:

· Assist wealth managers in executing trades and managing documentation for account opening, onboarding, KYC, and other regulatory tasks, ensuring compliance with industry standards and company policies.

· Review and reconcile quarterly revenue reports meticulously to identify and rectify discrepancies.

· Conduct data entry tasks efficiently to record trades and other relevant activities, maintaining precise and up-to-date records.

· Provide support in client marketing initiatives, including the preparation of presentation decks.

· Organize appointments and meetings.

· Perform other administrative tasks such as record-keeping, coordinating couriers, and other ad-hoc duties as assigned.

What you bring:

· A Degree in Banking and Finance and at least 3 years of relevant experience in the financial industry or within a MAS-regulated company is preferred.

· Strong desire to learn, exceptional communication, organizational, and administrative support skills.

· Proficiency in office application software, particularly Microsoft Excel and Google Sheets.

· Familiarity with financial concepts such as asset allocation, foreign exchange (FX), bonds, equities, and options.

· Fluency in both Mandarin, English and Bahasa Indonesia is essential for effectively communicating with Chinese & Bahasa Indonesia-speaking clients and wealth managers.

If the above describes you, please send your CV [email protected].

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Duty Manager to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Responsible for ensuring the smooth, efficient, and profitable operation of the hotel.
• Overseeing key areas within the Front Office such as reception, cashiering, telephone services, reservations, and baggage handling. Supervise junior staff, ensuring they maintain professionalism and contribute to a positive corporate image for guests.
• Ensure prompt, courteous, and efficient service for all guests, addressing any complaints with tact and diplomacy. Assist with guest check-in and check-out processes.
• Handle security-related duties by directing guests to the Security department for incidents, thefts, or offences, and manage issues involving guest misconduct or unauthorized individuals in coordination with security personnel.
• Maintain a cash float aligned with occupancy levels, authorize rate and room changes, handle paid-outs, cash advances, and cheque acceptance following hotel procedures and credit policies.
• Closely monitor room inventory to ensure optimal room usage, maximizing revenue opportunities.

Requirements

• Minimum Diploma in Hotel Management or relevant discipline
• Willingness to work rotating shifts.
• At least 4 years of experience in the hospitality industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

The Courage Chapter has been engaged to conduct a search for a Senior Manager, Digital Transformation for our client, a Non-Governmental Organisation.

ABOUT THE ROLE

The (Senior) Manager, Digital Transformation will own, drive and execute cross-functional digitalisation projects from initiation to completion, determining digitalisation goals that support business objectives and strategies. With reference to company’s Digital Strategy Plan, this covers the areas of Digitalised Service Delivery, New Digital Services, Technology and supporting Data (significantly covering “Platform” in the People, Process, Platform (3P) framework). He/she will provide support for driving and refining the organization's digital strategy and ensuring the successful implementation of key initiatives aimed at enhancing branding and communications, service delivery, governance, fundraising effectiveness, team effectiveness, data management, cyber security, and continuous improvement. This role requires a visionary individual with strong change management competencies to align digital transformation goals with the organization's strategic objectives and foster a culture of innovation and digital competence.

RESPONSIBILITIES

• Support in the development/refinement and implementation of the organisation’s digital strategy for business continuity and digital transformation through business architecture mapping and process mapping; develop and implement plans for business process improvement, in alignment with the organisation’s objectives and strategic goals.
• Work with relevant teams to enhance external and internal reach and engagement (branding, communications, fundraising), corporate support/service delivery and governance through digital tools and platforms including through the mapping of end-to- end stakeholder journeys.
• Drive key digitalisation projects such as implementation of Finance Accounting System, Residential Management System. Support in the enhancement of websites redevelopment project through ensuring proper process workflow between front-end website and back-end CRM as well as technical aspects of web hosting, cybersecurity etc.
• Monitor the performance of the above solutions post-implementation, provide maintenance support and undertake refinement to ensure alignment and compliance with updated governance requirements.
• Champion the importance of data as a key asset, collaborating with internal stakeholders to develop and implement data-driven decision-making processes.
• Support the development, implementation and improvement of data management and cybersecurity policies, plans and practices
• Support the development and implementation of a process to consistently prioritise, evaluate and measure the performance of digitalisation projects across the organisation
• Support upskilling of the organisation’s digital competencies through the development and execution of action plans, training sessions and workshops
• Support continuous improvement and cost savings

JOB REQUIREMENTS & QUALIFICATIONS

• Bachelor’s degree in Information Technology, Business Administration, or related field
• Proven experience in digital strategy development and implementation.
• Strong understanding of data management, cyber security, and digital tools.
• Excellent communication and leadership skills.
• Ability to manage multiple projects and meet deadlines.
• Experience with continuous improvement methodologies

Job Description:

• Assist to answer, confirms and ensures all bookings are accurately entered into the computer based on Accor standards
• Ensures filing of reservations correspondence are done systematically by the Agents
• Ensures training of team members is in accordance to Accor’s standards (Data Entry / Profile maintenance) and familiar with the different booking platforms of Accor
• Understands the Accor Live Limitless program and able to accurately execute the bookings via members’ points and answers enquiries on membership redemption for bookings
• Keeps Front Office Manager, Director of Revenue and Director of Operations informed on all matters pertaining to no shows and matters concerning to Hotel’s reservations
• Highlights unusual statistics discrepancies
• +3 and +1 arrival checks are completed on a daily basis, ensuring that rates, dates, mode of payment, comments, etc. are updated accurately based on the correspondence from TA/Sales/OTA/Siteminder
• Ensures that all pre-payment required reservations are charged on a daily basis unless there is a special billing instruction (TAs/OTAs)
• Daily checks of OTA extranets to ensure that all reservations are interfaced and synced to PMS. Especially for on-day arrivals
• Ensures emails are cleared timely, particularly in relation to feedback follow ups or escalated to relevant parties
• To ensure Agents follow up daily with traces that were left by FO Team
• Follow up with Invoices and Group Rooming list with Sales Team
• Work closely with Sales department on the status of group reservations and critical booking dates
• Work closely with Sales Managers with any special requests or follow-ups required for Corporate / FIT bookings
• Ensures that all groups have full payment received prior to arrival if not a validated credit facility has been set up
• Politely turns down on closed out dates and offers to book an alternative date
• Keeps up to date rooms availability for sale and changes in hotel room rates
• Communicates with Operational Departments for potential overbooking periods
• Works with Housekeeping and Engineering on preventive maintenance schedule
• Works with Front Office on the achievement of Upselling goals
• Strives to achieve the ADR & Occupancy goals set by Director of Revenue and General Manager
• Maintains an organized electronic mailbox, ensuring that all information is communicated clearly to one another in the team
• Ensuring all correspondences are reviewed and kept in shared drive for the Front Office team’s print out and to assist them with verifying information when required
• To carry out any other duties when directed by the Management.

Job Requirement

• Attained minimum NITEC or higher qualification.
• At least 1-2 years of supervisory/management role prior
• Preferably have working experiences in the hospitality or travel industry.
• Possess good written and verbal communication skills.
• Able to multi-task and time-management, with the ability to prioritize tasks.
• Knowledge of using Opera Cloud PMS will be an added advantage.

The Splunk Presale Manager is a pivotal role within our organization, responsible for driving the technical sales process and ensuring customers fully understand the value of our Splunk solutions. This individual will work closely with the sales team, customers, and partners to identify opportunities, address technical challenges, and position our solutions effectively.

Qualifications

1. Educational Background

• Bachelor’s degree in Computer Science, Information Technology, or a related field.

2. Professional Experience

• 8+ years of experience in a presales, technical sales, or solutions engineering role, preferably with a focus on Splunk.
• Proven track record of successfully leading technical sales engagements and closing deals.
• Strong understanding of IT operations, security, and data analytics.

3. Technical Skills

• In-depth knowledge of Splunk products, including Splunk Enterprise, Splunk Cloud, and Splunk Enterprise Security.
• Familiarity with cloud platforms (AWS, Azure, GCP) and virtualization technologies.

4. Soft Skills

• Excellent communication and presentation skills, with the ability to articulate technical concepts to non-technical audiences.
• Strong problem-solving skills and the ability to think critically under pressure.
• Customer-focused attitude with a passion for delivering exceptional service.
• Ability to work collaboratively in a team environment as well as independently.

Travel Requirements – For EMEA Position Only

• Willingness to travel up to 50% of the time to meet with customers, attend conferences, and support sales activities.

JOB SCOPE

The Front Office Manager is responsible to ensure that all guests are well received and attended throughout their stay with the Hotel.

JOB RESPONSIBILITIES

1. Plan, monitor and control staff movement with regards to their annual leave, public holiday, medical leave and their rest days.

2. Conduct interview sessions for the recruitments for all front office positions.

3. Design and develop training programs to upgrade the skill level and improve the performance of the front office staff.

4. Ensure that regular on-going communication is carried out with all employees to create awareness of guests expectations.

5. Attend the daily morning briefing and monthly meeting with the Senior Management.

6. Authorise room rate changes, paid-out, room allowance and cash advances according to the established room rates.

7. Evaluate room availability during peak preiods to nmaximise occupancy.

8. Update policies and procedures to improve on the overall efficiency of the Front Office operations.

9. Work closely with Security department on all irregularies affecting the Front Office Department.

JOB REQUIREMENTS

Role & Reponsibilites:

· Report to Operation Manager

· Handling of Food delivery from different portal such as Food Panda, Deliveroo & Grab Food

· Execute marketing activities - prepare posters/daily settings of delivery platform

· Ensure all weekly reports (such as COGS & Weekly Delivery total Sales – outlets ) submitted are accurate and submit to Operation Manager

· Resolve system bugs

· Machine upkeeping (menu updates)

· Novitee: Backend settings & reporting & liaise closely with Accounts Manager

Food Purchasing Price Comparison – Monthly & manage on outlets pest contro

Details:

Working Hours: 8:45 AM to 5:30 PM, 5 Day work week
Location: Pioneer
Salary: $5,000 - $7,000, with AWS + Variable Bonus

Transport: 2 way transport pickup from Jurong East

Job Responsibilities:

• Develop and implement import strategies to ensure smooth and cost-effective operations.
• Coordinate with suppliers and third-party logistics (3PL) to manage import processes, container clearance, and timely unstuffing.
• Track and update shipping schedules in Navision, ensuring timely and accurate delivery.
• Provide weekly import reports to management and R&D teams, and communicate any changes to vessel schedules or shipping info.
• Lead end-to-end transfer of raw materials and finished products between warehouse and production plant.
• Ensure damaged goods are reported for claims and oversee sample transfers for testing.
• Plan monthly import activities and warehouse storage to drive cost savings and optimize space.
• Prepare inventory aging and monthly forecast reports, and follow up on aged or sample stock.
• Ensure compliance with import regulations, company procedures, and ISO standards.
• Oversee transportation and monitor shipments to ensure timely arrival and proper documentation for customs clearance.
• Analyze and manage the budget for import shipping, identify cost-saving opportunities, and verify invoices from 3PL.
• Resolve any issues related to shipments such as delays, damages, or discrepancies, and act as the main liaison between internal teams and external suppliers.
• Supervise and train the import shipping team, conduct performance evaluations, and promote team development.
• Stay updated on industry technology advancements, manage Navision system updates, and identify potential risks in the import process.

Requirements:

• Bachelor's Degree or Diploma in Supply Chain, Logistics, or a related field.
• Minimum of 7 years of managerial experience in manufacturing or relevant industries.
• Proficiency in Microsoft Office and Navision ERP system.
• Strong communication skills with the ability to multitask in a fast-paced environment.
• Positive team leader with experience organizing and leading teams to achieve operational excellence.

Interested candidates please apply online or send your latest CV to [email protected]

AlwaysHired Pte Ltd

Reg No: R1549345

EA: 24C2293

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team

Grabber Technology Solutions (GTS) aims to be a technology leader that provides predictive and seamless experiences to all Grab employees (Grabbers). We are a diverse team of technology practitioners looking to outserve Grabbers with positive, personalised enterprise technology experiences. We are looking for individuals with similar customer-centric and innovative values to join our growing team.

Get to Know the Role

Reporting to Head of Business IT Solutions this role plays an important role in leading and managing a team of external Business analysts, solution architects and developers with an exciting journey to enhance our Salesforce platform and improve customer experience & adoption. You will need a strong background in product delivery management, Agile / Iterative methodologies, Salesforce (out-of-the-box standard functionality and custom solutions) with proven experience in managing and delivering Service Cloud, Sales Cloud, Marketing Cloud, Pardot and Community Cloud modules. Experienced leaders who have managed delivery of Salesforce solutions for global organisations should apply here.

This role will be on-site and based in Singapore.

The Critical Tasks You Will Perform

• End-to-end ownership of single or multiple businesses for quality delivery & support
• Experience in business analysis, and technology implementation in full life-cycle CRM/Salesforce engagements
• Technical expertise and guidance in development of design and functional specifications
• Manage project plan, team utilization & risk management. Experienced in Sales transformation program that contribute to direct impact to business growth
• Analyse functional and technical requirements & maintain required documentation
• Take ownership and documentation of enhancements or new features in collaboration with the business analysts and architects
• Maintain feature or application integrity throughout development, testing and production stages
• Comply, guide and manage software development lifecycle (SDLC) methodology and governance strategies

Qualifications

What Essential Skills You Will Need

• At least 8+ years of experience in leading & managing multiple Salesforce projects including integrations with third party applications / platforms
• Experience building, managing, and fostering a team-oriented environment
• Demonstrable experience in building enterprise SaaS products, specifically Salesforce
• End-to-end ownership of single or multiple businesses for quality delivery & support
• Own and drive the vision/strategy/roadmap/development for industry specific solutions
• Strong stakeholder management skills in aligning with the vision of the product, prioritizing features and capabilities.
• Ability to work in a team of other product managers who have dependencies and vice versa.
• Agile and/or Iterative methodologies for project / product deliveries..
• Good exposure to CI/CD platforms, statistical code analysis tools and deployment activities like Gitlab, Copado,Jenkins, Ant tool etc.

Additional information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Responsibilities:

1. Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staffs on duties

2. Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery

3. Ensure all daily and periodic cleaning works are carried out as per schedule

4. Attend to complaints and ensure customers' satisfaction

5. Check on staff punctuality and discipline

6. Any other duties assigned by Superiors and Clients

Requirements:

1. Able to work midnight shift

2. Able to work OT including weekends and public holidays.

3. Able to work in islandwide locations, and able to go to multiple locations daily.

4. Excellent customer service skills and able to interact well with clients

5. At least 1 year’s experience in similar role in hotel sector

Responsibilities:

1. Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staffs on duties

2. Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery

3. Ensure all daily and periodic cleaning works are carried out as per schedule

4. Attend to complaints and ensure customers' satisfaction

5. Check on staff punctuality and discipline

6. Any other duties assigned by Superiors and Clients

Requirements:

1. Able to work midnight shift

2. Able to work OT including weekends and public holidays.

3. Able to work in islandwide locations, and able to go to multiple locations daily.

4. Excellent customer service skills and able to interact well with clients

5. At least 1 year’s experience in similar role in cleaning sector

MAIN PURPOSE

Seeking a sales and results driven individual to be responsible for the Flagship boutique in Singapore, to drive sales performance, grow new clients, and ensure high levels of client service and high retention rate of VIPs. To be the nurturing leader to mentor, coach boutique staff to be brand ambassadors and to grow their careers within our organization. Be as Brand ambassador at meetings, events, and other work-related functions.

KEY RESPONSIBILITIES

Advising, Selling & Clienteling

• Responsible to set individual sales target & to manage the overall boutique’s performance
• Provide market updates, business trends and areas to improve during daily team briefings
• Provide analysis and proposals to retail management on the action plans to achieve boutique performance.
• Responsible to grow boutique portfolio through new client acquisition and upgrading existing clients.
• Responsible to teach, coach and follow up with team’s clienteling activities
• Work closely with marketing department on events and boutique activations

Client Experience & Journey

• Ensure consistent and high standards of customer service in line with Company’s Retail Signature
• To ensure that the individual including the team adheres to all aspects of achieving high scores for the Net Promoter Score.
• Anticipate customer needs and to handle customers tactfully and professionally with consistent follow-up.
• Ensure the after-sales follow up is followed through

Team Development & Fostering Maison Culture

• Conduct staff appraisals and monitor performance on a regular basis.
• Provide team guidance in product knowledge, clienteling, selling and coaching for development.
• Ensure employees are given frequent feedback on their performance and how to be more successful.
• To share and inspire the teams towards Maison Culture and be immersed in the Maison’s heritage and DNA.
• Lead by example and create a positive dynamic working attitude and environment where employees will want to develop their career with the organization.
• Actively be on a look out to improve talent pipeline. Support recruitment when needs arise.

Boutique Operations

• Ensure boutique operations is compliant with Group’s handbook and policies to ensure safety, security, compliance, and risk management are reinforced
• Ensure boutique operations are compliant with Company's Boutique Excellence Portal (BEP), not limited to rosters, stock count, sales reporting, customer reporting, petty cash, uniform and discount policy.
• Prepare reports pertaining to sales, KPIs, for weekly retail meeting.
• Ensure good synergy with cross functional teams, VM, Marketing, Merchandising, etc., displaying each product correctly and adhering to VM Guidelines while maximizing exposure to generate sales.
• Monitor and review the level of stocks of accessories (catalogues, gifts, boxes, etc.) & feedback to VM team accordingly. Ensure proper control on POS materials and collaterals.
• Work closely with Merchandising to ensure healthy stock and inventory to meet sales targets
• Ensure all stock control documentations are timely, and discrepancies are accounted for.

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

We are looking for a skilled Salon Manager who will oversee the day-to-day operations of our salon. In this position, you will be responsible for managing staff, ensuring customer satisfaction, and maintaining inventory. You will also be expected to create and maintain schedules, oversee financial transactions, and handle customer complaints. If you have a passion for the beauty industry and are a natural leader, we encourage you to apply for this exciting opportunity.

• Manage the day-to-day operations of the salon
• Ensure that the salon is clean, organized, and well-maintained
• Develop and implement marketing strategies to attract new clients and retain existing ones
• Handle customer complaints and resolve any issues that arise
• Train new staff members and provide ongoing training and development for existing staff
• Monitor and manage the salon's finances, including budgeting, bookkeeping, and payroll
• Stay up-to-date with industry trends and new products and services
• Ensure that the salon complies with all health and safety regulations

Responsibilities:

• Oversee and direct construction projects for piling works and structural steelwork
• Manage multiple projects simultaneously and attend site meetings
• Collaborate with architects, engineers, and other construction specialists
• Review the project in-depth to schedule deliverables and estimate costs
• Comply with legal requirements, building and safety codes, and other regulations
• Adhere to Company Safety Standards
• Coordinate and direct construction workers and subcontractors
• Meet contractual conditions of performance
• Review the work progress daily.
• Plan to prevent problems and resolve any emerging ones
• Obtain permits and licenses
• Analyse, manage, and mitigate risks
• Any other ad-hoc projects and duties as required by the management.

Requirements and skills

• Minimum 5 Years of experience in Construction Industry (Piling Works and/or Structural Steelwork)
• Understanding all facets of the construction process
• Leadership and human resources management skills
• Excellent time and project management skills
• Possess Singapore Class 3 Licence

Overview of job:

Communication Managers are responsible for analysing data, thinking creatively, and dreaming up innovative strategies to ensure marketing campaigns reach the right target audience in the most effective way possible; and leading his/her team to manage the portfolio of advertisers.

Responsibilities of the role:

• Provide strategic planning & insights, managing all aspects of campaigns and day-to-day requirements of accounts
• Be responsible for the overall planning & implementation from briefing through reporting
• Develop and build strong working relationships with internal teams
• Responsible for mentoring, training, and team building
• Manage vendor relationships
• Work with the Business Director in creating media plans, strategically and efficiently
• Work with the Business Director in setting overall direction for program planning and negotiating strategies
• Initiate creative and business-building ideas
• Oversee plan negotiations and media team activities
• Maintain status reports to ensure efficient workflow in order to meet deadlines and write reports of key meetings
• Lead internal meetings with other departments and call on agency resources to strengthen ideas
• Build a comprehensive media knowledge base and synthesizes the information into ideas
• Staff supervision, training, and development as well as serving as a positive role model with a hard work ethic and vigorously reviewing all work to ensure high quality standard
• Writing and presenting presentations
• Keep consistent track of campaign performance and target (monthly) across all channels, flagging needs for intervention
• Use understanding of campaign and marketplace to contribute ideas for campaign experiments and also prioritise experiments contributed by other team members
• Use understanding of campaign performance to contribute content to campaign wrap-up presentations
• Manage accurate forecasts, media plans, and all key media planning documentation
• Participate and/or lead in business development and pitches

What you will need:

• At least 5-7 years’ experience in media or digital media and brand planning, advertising, marketing, with at least 1 year experience in people/team management
• Proven track record on the execution and development of media and digital strategies for clients
• Working knowledge and effective vocabulary across search, social, display, video, branding campaigns and programmatic media buying
• Ability to provide and meet forecasts of expected return of media investment
• Strong leadership and Strategic Thinker
• Ability to work independently and collaborate in a team environment
• Detail oriented and responsive, deadline-driven with strong reasoning skills
• Proven problem solving skills and ability to think outside of the box
• Strong organizational skills with a keen ability to prioritize and multitask
• Excellent written and verbal communication and presentation skills.
• Ability to work successfully with teams, handling multiple projects and meeting tight deadlines under pressure
• Strong negotiating skills and excellent attention to detail
• Strong relationship building skills which include maintaining positive client relationships
• Strong analytical abilities and quantitative skills, including math proficiency
• Ability to effectively utilise media research and reporting resources
• Experience with Media Research, Planning & Platform Tools (Nielsen, GWI, GA/AA, Google, Meta)
• Technical proficiency, particularly with media systems and MS Excel, Word and PowerPoint

Sales Assistant Manager Responsibilities:

Continually meeting or exceeding sales quotas.

Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

Monitoring the performance of the sales team.

Ensuring that the store is clean and well-maintained at all times.

Building and maintaining good working relationships with customers.

Identifying opportunities and strategies to increase sales.

Regularly attending sales meetings and training sessions.

Ensuring that the store is adequately stocked with company products.

Performing all duties of the Sales Manager in cases of absence or emergency.

Updates managers by consolidating, analysing, and forwarding daily action summaries.

Assist with the sales process by maintaining a fully stocked store.

Recommend and display items that match customer needs.

Manage point-of-sale processes.

Maintain an up-to-date knowledge of product features and sales promotion

Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.

Update customer records in the company database as required

Perform any other duties assigned by the director.

Sales Assistant Manager Requirements:

Bachelor’s degree in marketing, communications, or related field is advantageous.

Proven experience in sales and customer service.

Proficient in all Microsoft Office applications.

The ability to work in a fast-paced environment.

Excellent problem-solving skills.

Strong management and leadership skills.

Effective communication skills.

Exceptional customer service skills.

The Ability to multitask and work under pressure.

Availability to work within opening hours (e.g. evenings, holidays, weekends).

The ability to work under pressure.