Total 26,041 customer experience manager job vacancies in Others category in Singapore

Working hours: 10am to 6pm (Monday to Friday)

Are you eager to explore diverse functions and grow into a leadership role? Our Management Associate Program offers a unique opportunity to gain comprehensive experience across various departments, including marketing, sales, human resources, and operations.

Key Responsibilities:

• Immerse yourself in the daily operations of multiple departments to understand how each contributes to the organization’s success
• Participate in a job rotation program, learning the ins and outs of different teams and functions
• Attend meetings, workshops, and events, contributing insights and collaborating with team members
• Analyse data, compile reports, and present findings to enhance team performance and decision-making
• Engage in fieldwork and provide evaluations to support the improvement of the company’s services
• Gain an understanding of management perspectives, company policies, and business practices across all phases of operations
• Meet the goals and objectives outlined for your traineeship, showing dedication to personal and company growth
• Shadow experienced team members to learn methods, procedures, and standards critical to departmental success
• Offer support across departments, from data entry to strategic planning and client service
• Regularly report on company progress and compile performance reports for evaluation

Requirements:

• Minimum Diploma and above
• Strong willingness to learn and adaptability to work across different departments
• Fresh graduates are welcome; no prior experience required
• Proactive and self-motivated with a positive attitude towards personal and professional growth
• Flexibility to rotate between different departments and take on diverse responsibilities

Why Join Us?

• Learn from experienced professionals and develop your skills in a fast-paced, dynamic environment
• Gain hands-on experience across multiple departments, offering diverse exposure to different business functions
• Grow your career with a structured development path aimed at nurturing future leaders

If you are passionate about learning, adaptable, and ready to take on new challenges, apply now and start your journey with us!

EA Reg. Number: R21100629

EA License Number: 22C1278

Build, Scale & Operate Leading DTC Brands alongside A-Players

Maneuver Marketing

Our Vision, Mission & Success are fuelled by our commitment to be a driving force of positive change to the health of everyday consumers, providing conscious, high-quality & innovative supplement products.

In just 5 years, we kicked off our own DTC Health & Wellness brand from scratch and scaled it to USD$150M+ in annual sales, serving more than 3,000,000 customers worldwide with an average of 4,000 daily orders across 9 SKUs.

These results caught the attention of The Financial Times, as they ranked us among APAC top High-Growth Companies in 2023. This is just the beginning of our journey though, and you could be part of the next stage of our growth!

Your Next Role

As a Workplace Experience Executive at Maneuver Marketing under the People Team, you will be entrusted with diverse responsibilities, including overseeing facilities, facilitating staff communications and hybrid events, and supporting essential People Operations.

If you excel at managing concurrent priorities, enjoy workplace management, are keen to learn more about HR and thrive in a fast-moving scale-up environment, this role offers a chance to directly impact our team’s success and contribute to our ongoing growth and operational excellence.

What You’ll do

People Operations

• Assist in the onboarding process for new hires and ensure day one is perfect. This will include working with the Tech team to set up various SaaS accesses, facilitate Work Pass applications, set up a digital P-file, receive new hires on their first day, and conduct orientation.
• Administrative support for People operation functions such as maintenance & updating of accurate records on HRMS (Payboy)
• Handle queries from both staff and managers about People policies, benefits and processes.
• Facilitate the review and development of existing policies and procedures to reflect the needs of a growing and dynamic organization.
• Ensure compliance and consistent HR policies and practices aligned with business needs and legislative labour requirements.
• Spearhead creative staff engagement initiatives to cater to on-site and remote staff, including company dinners, off-site/virtual team bonding, town halls, and celebratory events.
• Support annual exercises such as employee climate surveys, staff planning/cost budget, OKR planning and performance management exercises.
• Support staff relations issues and investigations when needed.
• Support talent development initiatives to develop new mindsets & capabilities to meet business growth and transformation plans.
• May need to coordinate business travel arrangements when needed.

Workplace Management

• Ensure workspaces (office, meeting rooms, pantries, etc.) are stocked and maintained.
• Maintain & regularly update office and support procedures.
• Liaise with vendors and service providers such as property management, cleaning and facilities vendors for office services and supplies.
• Facilitate internal communications on facility matters that will impact staff’s work experience.
• Manage emails, letters, packages, phone calls and other forms of correspondence.
• Constantly look for areas and initiatives that can elevate workplace experience and improve staff’s productivity,

How You’ll Succeed

Maneuver is an OKRs, KPIs & data-driven company, we are not Mad Men (Well, not all), but Math Men. As a result, a number of metrics will constitute the basis of your performance and success within this role and the company:

• Response times to maintenance and office supplies issues, adherence to budgetary limits for office/event expenditures and staff queries.
• Track the number, attendance, and employee feedback for office events or celebrations, ensuring these events align with team culture and boost morale.
• Effectiveness of engagement activities through participation rates, survey feedback, and changes in employee satisfaction or engagement scores over time.

What You Bring

• 2 to 3 years experience in People Operations and Workplace Management or similar in a fast-paced environment. Tertiary qualifications in Business Administration or HR Management will be an advantage.
• Strong organisational and time management skills to prioritise effectively and streamline processes. Strong knowledge of time management principles (Gantt Charts) & SaaS highly preferred (Asana, Monday, etc…)
• Effective and clear written and verbal communication skills to interact effectively with internal stakeholders (e.g. Management, onsite and remote staff) and external stakeholders (e.g. clients and vendors)
• Proficiency with Google Workspace and other office management tools such as Notion and Slack, enabling you to work seamlessly with digital records, databases, and communication critical to workplace operations.
• Proven ability to support remote employees across multiple continents & various timezones, to ensure they can experience a consistent company culture.
• Familiarity with basic HR processes (e.g. staff record management, leave and appraisal process management), HR software and compliance to support operations
• Ability to handle sensitive People's information with the utmost discretion, ensuring a secure and professional environment.
• Analytical mindset and problem-solving skills equip you to address challenges efficiently, adapt to changes, and make informed decisions with minimal supervision.

Location: Jalan Bukit Merah (West Region)

Working Hours: 8 hours per day (Office hours)

Working Days: 5.5 days per week (Saturday is designated as a self-learning day)

Bond: 2-year commitment

Job Responsibilities:

• Plan, manage, and maintain BIM data in accordance with project requirements.
• Create and update project template files to ensure compliance with standards.
• Coordinate with other disciplines and engineers to manage and resolve clashes effectively.
• Supervise and update the current revision status of project documents.
• Compile as-built drawings upon project completion.
• Detail and document working drawings accurately.
• Perform any additional duties as assigned.

EA Personnel Name: Melody Sim

EA Personnel No: R2095899

EA License No: 16C8443

We are looking for a friendly, dynamic, and customer-oriented individual to join our vibrant team. If you're passionate about delivering excellent service, creating a welcoming atmosphere, and supporting our community of entrepreneurs, freelancers, and professionals, this could be the perfect role for you!

Key Responsibilities:

• Serve as the first point of contact for all guests and members, ensuring a warm and welcoming environment.

• Handle inbound inquiries, providing accurate information and directing them to the appropriate departments.

• Maintain a high level of professionalism while providing exceptional customer service in a fast-paced environment.

• Monitor and maintain the reception area, ensuring it is clean, organized, and well-stocked with necessary supplies.

• Process administrative tasks including membership registrations, invoicing, and handling payments.

• Support community engagement by coordinating member events, activities, and networking opportunities.

• Collaborate with the operations team to ensure smooth day-to-day operations of the coworking space.

Requirements:

• Bachelor's Degree or Diploma in any field.

• Good verbal and written communication skills.

• Friendly, approachable, and proactive attitude with a passion for helping others.

• Proficient in Microsoft Office Suite (Word, Excel, Outlook) and basic office equipment.

• Ability to multitask, prioritize, and work efficiently under pressure.

• Attention to detail and problem-solving skills.

• Relevant experience in operations management or leasing roles preferred.

• Ability to work independently.

Responsibilities:

• Perform project management of IT initiatives (event, promotion)
• Ensure timely and accurate delivery of technology products and services (POS function/price update)
• Oversee new system facilitation, current system enhancement
• Manage external IT vendors relationships and services
• Installation and configuration computer hardware, software, systems, networks, printers and scanners
• Work closely with IT HQ to implement and manage systems
• Responding to technical breakdowns and resolution
• Investigating, diagnosing and solving computer software and hardware faults
• Repairing IT equipment and replacing parts
• Management of stocks of IT equipment and other supplies
• Inventory system management (Axapta)

Requirements:

• Diploma in Information Technology
• Minimum 2 years relevant experience
• Good attitude and willing to learn with excellent communication and analytical with good time management, good problem-solving skills and documentation skills
• A motivated team player with strong qualities to lead and work in a challenging environment with tight timeline
• Willing to travel and able to work in either office hours or rotating shifts, weekends and overtime if required
• Ability to work independently with strong drive and willingness to take up challenges.

ATTRACTIVE BENEFITS!

Pls send your resume to [email protected] to apply.

Only shortlisted candidates will be notified.

Job Description

• Industry/ Organization Type: F&B Manufacturing
• Position Title: Operations Manager / Store Manager (Korean BBQ)
• Working Location: Orchard
• Working Hours: 6 days (Monday – Friday, 9 AM – 6 PM)
• Salary Package: Basic Salary up to $7,000 + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Oversee the day-to-day operations of the restaurant, ensuring efficiency and compliance with company policies and industry regulations.
• Monitor all aspects of the dining experience, from seating and table service to food preparation in the kitchen.
• Collaborate with chefs to update recipes, menu items, and presentations based on customer preferences and seasonal ingredients.
• Monitor guest feedback, address complaints promptly, and work to consistently improve customer satisfaction.
• Maintain optimal stock levels for food ingredients, beverages, and other consumables.
• Manage and oversee the restaurant's budget, including labor costs, food costs, and other operational expenses.
• Ensure that all health, safety, and hygiene regulations are strictly adhered to.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Diploma/Degree in Business Administration or a related field
• Has around 5 years of experience in restaurant management, prior work experience in Korean BBQ concepts is an added advantage
• Strong leadership and management skills with the ability to motivate and guide a diverse team

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #69986 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Our Client is in the Environmental Industry. Due to their current expansion plan, they are looking for an Assistant General Manager to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibility

• Collaborate with management to resolve operational issues efficiently.
• Review and approve company processes and policies to ensure compliance and effectiveness.
• Analyze organizational structure and recommend improvements to the Managing Director to enhance efficiency.
• Lead initiatives for change, innovation, and continuous improvement to support business opportunities.
• Implement and oversee yield management strategies to ensure competitiveness and profitability across all divisions.
• Ensure proposals meet company standards, including accurate costing.
• Manage headcount and budgets to boost productivity and ensure effective succession planning.
• Provide leadership by communicating and reinforcing the company’s strategic goals to stakeholders.
• Conduct quarterly departmental reviews to monitor and achieve targets.
• Work closely with Business Development to develop a strong sales strategy aligned with company objectives.
• Build and maintain relationships with key stakeholders by participating in relevant meetings and events.
• Any ad-hoc duty given

Requirement

• Min Degree in any field
• Min 4 years of experience in Start up environment
• Experience with Decision making and managerial

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

Job Requirements

• Manage day to day restaurants & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Job Specifications

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven management experience in the Beauty & F&B industry
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Possess strong knowledge of Beauty and F&B industry's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics

Job Responsibilities

• Manage day to day restaurants & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Job Specifications

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven management experience in the Beauty & F&B industry
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Possess strong knowledge of Beauty and F&B industry 's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics

Job Description

We are a Japanese MNC with subsidary offices located across Asia and we are looking for potential candidates to join our company. All hired candidates are required to perform the below tasks on a daily basis:

• Perform abatement system (scrubber) Preventive Maintenance service on-site.
• Provide Corrective Maintenance & troubleshooting on-site.
• Perform equipment installation, part change.
• Provide service reports on assigned task.
• Working environment will be clean room or subfab in semiconductor factory.
• Manage the customer services and relationship through providing regular feedback and periodic operations review with clients to optimize quality of service, business growth, and customer satisfaction.
• Communicate with Japanese Engineers and HQ in Japan and provide technical guidance to our team of Site Managers and Service Engineers.
• Defines roles and responsibilities, plans for the department’s future needs and operations; counsels and discuss with managers on performance.
• Coordinating with Site Managers on manpower planning and arrangements.
• Provide strategic leadership and direction to the operations division and supervising Assistant Service Engineer to achieve the operations key performance index and the required service standards.
• Ensuring safe and secure work environment for all employees.
• Ensuring compliance in all procedures including documentation.
• Attending and preparing documents for audit by customers.
• Any other duties assigned by the Site Manager.

Requirements

• Min Diploma/Degree or higher with at least 3-7 years of related working experience with our company's abatement systems in a semiconductor environment.
• Strong ability in handling technical issues and able to propose and negotiate service contracts to customers
• Experience in Semiconductor Fab and Service Audit will be an advantage.
• Good understanding & knowledge of semiconductor facilities & processes will be an advantage.
• Willing to travel daily to various sites and overseas when required.
• Must be self-driven, energetic, resourceful, and good leadership.
• Meticulous and timely in documentation.
• Able to project strong, positive image of self and company.
• Able to build good partner relationship at all level.
• Team player with good communication skill.
• Responsible, independent with excellent customer service skill

Benefits:

• Transportation allowance
• Attendance Allowance
• AWS & Variable Bonus
• Medical Benefits

Role:

• Oversee tasks related to container lease payments, including both payables and receivables.
• Monitor automated lease invoicing processes, troubleshoot issues, and resolve invoice discrepancies with relevant stakeholders.
• Process DV invoices for total loss containers and perform ad-hoc credit or debit adjustments as needed.
• Manage total loss and container revival processes according to SOP.
• Conduct thorough assessments of total loss requests received from regional or local offices.
• Follow up with respective offices on TPB collection statuses and approve total loss requests.
• Review and coordinate the total loss revival process, working closely with stakeholders.
• Manage container sale and disposal activities, executing the sales process to meet scale adjustment targets.
• Conduct negotiations and bidding with buyers, evaluating their offers effectively.
• Participate in automation and system improvement initiatives.
• Handle additional tasks as assigned.

Requirements:

• Bachelor’s Degree or Diploma in a related field.
• Proficiency in Google Workspace and Microsoft Office software.
• Strong interpersonal, communication, and presentation skills, with the ability to collaborate effectively across departments and cultural contexts.
• Organized, adaptable, and detail-oriented team player, with excellent multitasking abilities.
• Strong analytical skills, capable of troubleshooting and identifying opportunities for business process improvement.
• Willingness to learn and adopt new technologies and methods.
• Experience with data management software like Tableau and Looker is preferred.
• Candidates with experience in billing settlement and container inventory control/operations in liner shipping are preferred.

Job Responsibilities

• Manage day to day restaurants & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Job Specifications

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven management experience in the Beauty & F&B industry
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Possess strong knowledge of Beauty and F&B industry 's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics

Job Responsibilities

• Manage day to day restaurants & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Job Specifications

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven management experience in the Beauty & F&B industry
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Possess strong knowledge of Beauty and F&B industry 's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics

Highlights

• AWS + Variable bonus
• 5 days work week, Mondays to Fridays

Responsibilities

• Reporting to the Project Director, he/she is responsible for the successful completion of a project, specialising only in lighting deliverables.
• Ensure all paperwork and material submissions are verified, well presented and submitted timely.
• Strong co-ordination and good people management skills, being able to communicate effectively verbally and written, with all relevant stake holders such as consultants, architects, designers, electrical contractors, end-users, relevant authorities and suppliers.
• Overall management of the project with respect to contractual obligations, budgets, and internal resources to ensure project is successfully completed.
• Lead project team on the implementation and execution of works necessary to complete the project.
• Enjoy working in a non-conforming environment where new challenges might suffice and have the ability to problem solve in a timely and cost-effective manner.
• Provide timely updates to management on project status.
• Attend site meetings for all projects including concerns during project DLP.

Requirements

• Degree or Diploma in Electrical, Electronic, or equivalent.
• Minimum 4 years’ relevant work experience in lighting/electrical engineering.
• Experience in lighting industry is advantageous.
• Knowledge in Autocad, Dialux, Relux software is advantageous.

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

The Opportunity:

As a 'Senior Manager, Regional Management Office', you will be instrumental in helping the Regional VP, Country Directors and Strategy Principal to define and implement country strategies as well as in driving the local implementation of global initiatives and innovations. You will also provide analytical support and strategic advice to Director level to solve complex problems and identify new opportunities.

You are an expert at interpreting and actioning strategic business goals. This includes project prioritization and planning as well as setting the relevant KPIs and motivating the team to follow through. You bring analytical acumen coupled with marketplace knowledge and a high level of operational savvy. You have a history of owning projects and are relentless in driving these through to completion.

The role is based in Singapore and reports to the Regional Strategy Principal.

In this Role, you’ll get to:

• Support Regional VP in regional and global initiatives
• Support Country Director in developing and executing country plans
• KPI planning, implementation and achievement
• Project prioritization and planning
• Develop new tools that contribute to greater productivity and efficiency of your team
• Support local teams on tools and operations improvement
• Be an ambassador for your countries to other internal teams
• Interpret and action strategic business goals
• Report and present to senior management

What you’ll Need to Succeed:

• 5 years operations, strategy or project management experience required
• Very strong analytical and problem-solving skills
• Strong communication skills with fluency in English
• Proven track record in project delivery and management
• Experience in Internet, E-commerce, technology or travel industry experience is a plus
• Experience in Management Consulting is a plus
• Bachelor or equivalent degree required, MBA is a plus
• Team player with great collaboration skills
• Energetic and driven with Professional “get it done” attitude
• Creative and Innovative, adapts well to and is energized by change
• Working knowledge and fluency with SQL is a plus

A global leader in bulk shipping is seeking a dynamic Operations Manager to join their team in Singapore.

In this role, you'll be working closely in a team at the same time given the autonomy to make decisions when needed. We are looking for someone who is ambitious, appreciates longevity in the company with good culture, someone who constantly learning and improving yourself. If you have experience in managing the operations of handys, supras and panamax vessels.

What’s on offer?

• Competitive bonuses
• Flexible working environment
• Career developement opportunities
• A stable, long history company that evergrowing

Requirements:

• min 5 years of end-to-end drybulk operations experience
• IMOS, SEDNA trained, strong analytical skills
• Team player, driven, willingness to learn
• Singaporeans and PR of Singapore ONLY

Like to find out more? Apply now and we can have a confidential chat!

JOB DESCRIPTION

• Oversee the daily operations of a school-based student care centre
• Liaise with HQ, parents and school with regards to students and Centre matters
• Mentor, lead and motivate staff in their work
• Ensure that programmes and activities are carried out as per set curriculum
• Plan for manpower and logistics
• Handle fees payment and follow up on fees arrears
• Ensure proper documentation and timely submission of applications, withdrawals of enrolment and fees assistance schemes
• Maintain updated records of students' profile and finance matters
• Handle enquiries and provide regular feedback
• Other related duties as assigned by the Superior

REQUIREMENTS

• At least 2 years of relevant experience in managing a Student Care Centre, Childcare Centre, or Kindergarten
• Polytechnic Diploma and above
• Possess good communication skills
• Meticulous and able to multi-task

WORKING HOURS:

During normal school term: 10am to 7pm (Mon to Fri)

During school holiday: 9 hours shift between 7.30am to 7pm (Mon to Fri)

Join Our Dynamic Team!

We're seeking a highly skilled and experienced School Disciplinary Master / Mistress (Operation). As a key member of our school community, you'll play a vital role in maintaining a safe and supportive environment for students and staff.

Working Hours & Benefits:

• Monday to Friday, 8:30 am - 6:00 pm
• Gross salary up to $3,350
• Location: Dover
• Opportunity to work in a dynamic educational setting
  

Key Responsibilities:

• First tier coverage in the event of manpower shortfall
• Responsible for all attendance, payroll and HR Admin matters including updating staff profile, incentives payment, on-boarding and off-boarding
• Administer HR related issues including employees’ concerns and disciplinary proceedings
• Review the processes and service offerings with a view to continually streamline and improve
  the workflow and processes, identifying potential gaps and suggesting solutions
• Participate in discussions with management team and subject matter experts to provide
  recommendations on enhancing service delivery and procedures.
• Achieve CSDS Silver and Gold certification or re-certification for all service functions
• Involved in project management planning and processes, which include manpower planning and resource management
• Tracking and registering of training courses for staff
• Exceed client’s expectations and achieve to meet client’s objectives and SLA
• Maintain long-term relationship with clients and partner
  

Job Requirements

• Proven experience in disciplinary investigation and management, emergency response, and crisis management
• Background in law enforcement (e.g., Singapore Police Force, Prisons, Central Narcotics Bureau) or similar roles in education institutions
• Proficient in Microsoft Office and eager to develop IT skills
  

How to Apply:

If you're passionate about creating a positive school culture, please submit your application. Only shortlisted candidates will be notified.

I hereby give consent to Certis CISCO Security Pte Ltd and its subsidiaries to access my job application for the position applied and other positions that I may also be considered for and to use and disclose my personal data submitted in or as part of my job application to law agencies, government representatives and prospective clients. (DATA PROTECTION: The Company is committed to respect the statutory rights to privacy of all job applicants. However, we obtain, monitor, process and disclose personal information regarding employees and prospective employees to meet our need and according to applicable laws. For more information on our Personal Data Protection Policy, please visit https://www.certisgroup.com/privacy-policy.

Job Responsibilities

• Manage day to day restaurants & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Job Specifications

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven management experience in the Beauty & F&B industry
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Possess strong knowledge of Beauty and F&B industry 's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics

Our Client is in the Aerospace Industry. Due to their current expansion plan, they are looking for an Operation Manager to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibility

• Lead the operations team to meet KPIs in HSE, Quality, Delivery, Cost, and Productivity.
• Build and develop the team to ensure consistent and improved performance year-over-year.
• Foster a proactive HSE culture and drive safety improvement.
• Optimize resources to achieve KPIs in safety, quality, sales, WIP, expenses, and productivity.
• Ensure equipment availability through Total Productive Maintenance.
• Manage headcount, skill development, recruitment, and succession planning.
• Mentor the team to build a high-performance culture.
• Any ad-hoc duty as given

Requirement

• Min Degree/Master in Manufacturing, Aerospace or Engineering
• Min 6 – 8 years of experience in Manufacturing, Operation and Management (direct and indirect reports)
• Good knowledge in Lean Manufacturing and Six Sigma / Value Stream
• Deep knowledge and experience in operations management in Aerospace, oil & gas or equipment manufacturer.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

Job Responsibilities:

Ensure the well being of the equipment section in terms of morale, KPIs and long term success.
Set expectations for employees on understanding and compliance to MRB, TECN, 8D, specification requirements.
Regular assessment on risk management with action items identified.
Set expectations on effective use of SPC, FMEA, and other Quality Management System to detect issues timely and with improvement action items identified.
Continuous improvement program in place to prevent quality, line yield, and sort yield excursions
Project monitoring system in place to keep track of project status and progress vs fab performance requirements.
Set targets, goals and projects for the section to minimize wafer scrap, defect, rework, and improve process capability to meet operational needs.
Forecast and budget on equipment upkeep cost and any other related expenditures. Drive improvement activities to reduce equipment upkeep costs.
Work closely with Process and Manufacturing Section Managers to address equipment constraint issues, OEE. Optimize metrology sampling to meet quality standard and Manufacturing requirements.
Establish / monitor vendor performance metrics to drive quality and cost improvements. Develop a good working relationship with vendors.
To provide support and adequate resources to ensure compliance with Environmental, Health and Safety (EHS) requirements, and participate in improving and maintaining the EHS management system. Ensure good practice of housekeeping on tools, equipment, and materials.
Setup a spare part inventory system that can forecast usage. Ensure employees are disciplined in housekeeping and maintaining the system.
Set performance expectations for employees and have regular review to keep track of performance. Clearly define responsibility and develop empowerment in the group. Jointly work with employees to develop their career path.
Ensure that employees have the required training, knowledge, and competency in performing the tasks.
Develop performance reporting structures so that the employees can document their project in the Knowledge database for sharing and training for future Engineers / AssociateEngineers.

Job Requirements:

Degree or Master’s Degree in Engineering discipline
8 years of relevant working experience in Diffusion Furnace Equipment - Semiconductor Industry
5 years of proven track record in a leadership role with strong leadership capabilities
Highly driven, motivated and resourceful
Excellent interpersonal, communication and influencing skills
Proficient in MS Office and good data analytical skill

Job Description

We are representing a global client in search for a motivated and experienced Rider Manager to oversee our delivery operations.

Key Responsibilities:

• Rider Recruitment and Training:Oversee the recruitment process for riders, ensuring that new hires are effectively onboarded and trained according to company standards.
• Performance Management:Monitor and enhance rider performance utilizing the company’s star-rating evaluation system to ensure compliance with platform standards.
• Team Leadership and Support:Provide daily assistance to the rider team, addressing any challenges they encounter on the job and fostering team cohesion and morale.
• Rewards and Incentive Management:Manage and implement the company’s rider reward mechanisms, including star bonuses and the monthly reward pool system.
• Complaint and Dispute Resolution:Address and resolve rider-customer disputes or complaints promptly, ensuring efficient management of issues while maintaining the company’s reputation.
• Data Analysis and Reporting:Regularly analyze rider performance data, generate reports, and propose improvements to enhance overall operational efficiency.
• Policy Enforcement:Ensure that riders comply with platform operational policies, including penalties for lateness and order cancellation rates.

Job Requirements:

• Experience:At least 3 years of team management experience, preferably in the delivery industry or a related field.
• Leadership:Strong leadership skills with the ability to motivate and guide teams toward high-performance goals.
• Communication:Excellent communication skills to maintain effective interactions with riders, customers, and internal departments.
• Problem-Solving:Ability to solve complex issues and make quick decisions under pressure.
• Data Analysis:Proficiency in using Excel or other data analysis tools for making data-driven operational decisions.

Regret to inform that only shortlisted candidates will be notified.

www.dadaconsultants.com

EA Registration Number: R1878287

Business Registration Number: 201735941W.

Licence Number: 18S9037

Job Duties:

• Manage the process for QMS audits, to ensure compliance of the organization’s Integrated Management Systems wrt ISO9001/TS16949/ VDA 6.3, Customer specific requirements.
• Identify areas/ system gaps for improvement and implementation. Establish and drive QMS enhancement and integration roadmap/milestones.
• Work closely with Operations and key stakeholders to maintain consistent manufacturing, quality policies and compliance
• Responsible for maintaining/improving fab performance though SPC program.
• Investigate root causes and resolve key fab-related quality issues and effectiveness of corrective and preventive actions. Manage Non-Conformance cases with respect to on-time closure with the relevant customers/Business Lines.
• Responsible for Outgoing and Periodic review OQA performance to drive defect reductions
• Responsible for Document Centre Management & Library Services
• Management of change among diverse cultures in a fast paced environment
• Co-work with related functions to support the wafer fabrication process to drive process/system optimization and effectiveness

Job Qualifications:

• Degree in Chemical / Electrical Engineering / Physics / Chemistry or equivalent
• 8+ years in semiconductor industry preferred
• Knowledge of wafer fabrication process essential
• Strong in project management skills, facilitation, analytical skills and system thinking

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

• can work on publick holidays
• can work on shifts/change of shifts
• can work and stand for long hours
• at least 10 years experiences
• have relavant certificate/diploma
• 
  
• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Research methods to improve operations and reduce costs
• Monitor and report on department performance
• Supervise and train employees
• Provide administrative support (e.g. updating inventory)
• Ensure compliance with company policies and regulation