Total 23,547 customer experience manager job vacancies in Others category in Singapore

Job Description & Requirements

• Assist PM with the operations of projects undertaken by the Company related to term contract work.
• Build and maintain an effective operations team.
• Responsible in exploring, studying, pricing and tendering of future project/maintenance term contracts to be undertaken by the company.
• Develops strategic plan by studying technological and financial opportunities; presenting assumptions; recommending objectives.
• Accomplishes subsidiary objectives by establishing plans, budgets, and results in measurements; allocating resources; reviewing process; making mid-course corrections.
• Builds company image by collaborating with customers, government, community organizations, and employees; enforcing ethical business practices.
• Develops project objectives by reviewing project proposals and plans; conferring with management.
• Determines project responsibilities by identifying project phases and elements; assigning personnel to phases and elements; reviewing bids from contractors.
• Determines project specifications by studying product design, customer requirements, and performance standards, completing technical studies; preparing cost estimates.
• Determines project schedule by studying project plan and specifications, calculating time requirements; sequencing project elements.
• Maintains project schedule by monitoring project progress; coordinating activities; resolving problems.
• Controls project plan by reviewing design, specifications, and plan and schedule changes; recommending actions.
• Controls project costs by approving expenditures; administering contractor contracts.
• Prepares project status reports by collecting, analyzing, and summarizing information and trends; recommending actions.
• Any other duties in relation to the Company to be assigned from time to time.

Required Skill(s): - -

- Min 3-5 years relevant experience in term contract works.

-Project management, Ms office

-Possess diploma/degree in M&E Engineering or equivalent.

- Possess good management and supervisory skills

- Good communication and organizational skills

- Proven track record in the Construction industry

- Computer literate

Role:

Assistant Manager / Manager (Chemical Industry)

• Singapore Based (Tuas, West Singapore (Company Transport / Transport Allowance $120 if candidate possess own transport))
• 5 Days work per week (8am to 5pm)
• $5000 to $8000 depends on experience
• At least Degree in Mechanical Engineering / Chemistry or equivalent + 5 to 10 years of relevant working experience in Chemical Industry
• Strong knowledge of chemical plant management and ESH regulations
• Career Progression Opportunities

Responsibilities

Develop and implement department procedures, ensuring compliance with safety regulations and standards

Oversee and coordinate the daily engineering operations, including conducting routine

inspections and maintenance of machinery

Manage the maintenance budget, ensuring efficient allocation of resources

Supervise engineering staff, including hiring, training, and performance management

Prepare preventative and maintenance schedules

Identify and address potential issues before they result in equipment failure or downtime

Collaborate with other departments to prioritize maintenance needs and manage work orders

Manage inventory of maintenance equipment

Prepare and present reports on maintenance operations and costs

Keep abreast of advancements in maintenance and repair technologies

#SCR-vicky-wee

✅ Wee Yuan Huan
✅ Reg No: R21100383
✅ The Supreme HR Advisory Pte Ltd
✅ EA No: 14C7279

Job Description & Requirements

• Assist PM with the operations of projects undertaken by the Company related to M&E work.
• Build and maintain an effective operations team.
• Responsible in exploring, studying, pricing and tendering of future project/maintenance term contracts to be undertaken by the company.
• Develops strategic plan by studying technological and financial opportunities; presenting assumptions; recommending objectives.
• Accomplishes subsidiary objectives by establishing plans, budgets, and results in measurements; allocating resources; reviewing process; making mid-course corrections.
• Builds company image by collaborating with customers, government, community organizations, and employees; enforcing ethical business practices.
• Develops project objectives by reviewing project proposals and plans; conferring with management.
• Determines project responsibilities by identifying project phases and elements; assigning personnel to phases and elements; reviewing bids from contractors.
• Determines project specifications by studying product design, customer requirements, and performance standards, completing technical studies; preparing cost estimates.
• Determines project schedule by studying project plan and specifications, calculating time requirements; sequencing project elements.
• Maintains project schedule by monitoring project progress; coordinating activities; resolving problems.
• Controls project plan by reviewing design, specifications, and plan and schedule changes; recommending actions.
• Controls project costs by approving expenditures; administering contractor contracts.
• Prepares project status reports by collecting, analyzing, and summarizing information and trends; recommending actions.
• Any other duties in relation to the Company to be assigned from time to time.

Required Skill(s): - -

- Min 3-5 years relevant experience in M&E works.

-Project management, Ms office

-Possess diploma/degree in M&E Engineering or equivalent.

- Possess good management and supervisory skills

- Good communication and organizational skills

- Proven track record in the Construction industry

- Computer literate

Job Description & Requirements

• Assist PM with the operations of projects undertaken by the Company related to building work.
• Build and maintain an effective operations team.
• Responsible in exploring, studying, pricing and tendering of future project/maintenance term contracts to be undertaken by the company.
• Develops strategic plan by studying technological and financial opportunities; presenting assumptions; recommending objectives.
• Accomplishes subsidiary objectives by establishing plans, budgets, and results in measurements; allocating resources; reviewing process; making mid-course corrections.
• Builds company image by collaborating with customers, government, community organizations, and employees; enforcing ethical business practices.
• Develops project objectives by reviewing project proposals and plans; conferring with management.
• Determines project responsibilities by identifying project phases and elements; assigning personnel to phases and elements; reviewing bids from contractors.
• Determines project specifications by studying product design, customer requirements, and performance standards, completing technical studies; preparing cost estimates.
• Determines project schedule by studying project plan and specifications, calculating time requirements; sequencing project elements.
• Maintains project schedule by monitoring project progress; coordinating activities; resolving problems.
• Controls project plan by reviewing design, specifications, and plan and schedule changes; recommending actions.
• Controls project costs by approving expenditures; administering contractor contracts.
• Prepares project status reports by collecting, analyzing, and summarizing information and trends; recommending actions.
• Any other duties in relation to the Company to be assigned from time to time.

Required Skill(s): - -

- Min 3-5 years relevant experience in Building works.

-Project management, Ms office

-Possess diploma/degree in Civil Engineering or equivalent.

- Possess good management and supervisory skills

- Good communication and organizational skills

- Proven track record in the Construction industry

- Computer literate

Job description:

• Work with the different stakeholders to develop the strategic priorities and work plan for upcoming programmes
• Coordinate and prepare the Centre’s annual work plan and financial budget in discussion with the relevant clinician leads and operations team
• Organise clinical, operational and financial data for regular reporting at department
• Coordinate department's meeting and handle minutes writing
• Manage the office seating plan for the Centre with assistance of the administration team
• Any ad hoc duties as per assigned

Requirement:

• Bachelor’s Degree in Business / Administration, Finance, Science, Engineering or equivalent

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

** JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for any loss arising from scams. **

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Kam Xiu Ping

EA Personnel Reg No: R21101828

Our client is a nonprofit organization in Woodlands, where they strive to make a meaningful impact in our community.

• Lead and mentor operational staff, fostering a culture of collaboration and continuous improvement.
• Work with the finance team to develop and manage the annual budget, ensuring fiscal responsibility and sustainability.
• Build and maintain relationships with key stakeholders, including funders, community partners, and volunteers.
• Oversee day-to-day operations, ensuring alignment with the organization's strategic goals.
• Identify and mitigate operational risks to protect the organization’s assets and reputation.

Requirements:

• Degree and above.
• At least 5 years of experience in a senior operational role, preferably in a non-profit organization or social service sector.
• Strong understanding of nonprofit financial management and fundraising strategies.
• Proven ability to lead and develop high-performing teams.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

About the Company:

Our client is a premier logistics and supply chain management provider based in Singapore. Renowned for its commitment to excellence, the company specializes in delivering tailored logistics solutions for government, defense, and commercial sectors. The company offers a wide range of services, including transportation, warehousing, and inventory management, all supported by cutting-edge technology and innovative practices.

Job Summary:

The IT Manager (SAP FICO) will lead SAP FICO implementation and manage IT programmes. Key responsibilities include establishing frameworks, overseeing planning and execution, and managing the department. The role requires expertise in SAP FICO, S4 Hana, and strong leadership to ensure successful delivery within cost, time, and quality targets.

Key Responsibilities:

Programme Management Framework:

• Act as the Subject Matter Expert, defining frameworks, templates, tools, and systems for cost, time, and quality delivery.
• Enhance organizational capability in utilizing the programme management framework.
• Implement systems to track adherence and drive corrective actions where necessary.

Programme Planning:

• Review integrated programme plans to ensure adherence to time, cost, and quality metrics.
• Set expectations for regular and milestone reviews, including status reports and risk assessments.

Programme Implementation:

• Monitor programme progress and guide in corrective actions.
• Strengthen relationships with stakeholders, ensuring alignment with client objectives.
• Provide expert guidance to junior staff, including resolving escalations and balancing deliverables with client needs.

Department Management:

• Oversee department functions including budgets, staffing, and work allocations.
• Lead performance management and staff development through mentoring, coaching, and goal-setting.

Job Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• Minimum 7 years of relevant experience in IT, with a focus on SAP FICO and S4 Hana implementation.
• Expertise in SAP FICO configuration and integration; S4 Hana experience preferred.
• Hands-on experience in user support and issue resolution.
• Proven team leadership, project management, and departmental oversight.
• Strong stakeholder management and mentoring skills.

How to Apply:

Interested candidates, please submit your updated resume by using Apply Now button

*We regret to inform that only shortlisted candidates will be informed.*

Sarah Sevilla

Registration Number: R22107553

EA License No: 18C9027

Incident Manager (IT Incident, Problem Management/ Central/ Attractive Bonus)

• Location: Central Area

• 5 Days work week

• Permanent Role

• Salary (commensurates with experience) + Attractive Bonus & Benefits

Responsibility:

• Lead the response to major incidents by coordinating across IT teams and ensuring timely resolution. Act as the central point of contact during high-impact incidents.
• Oversee the incident lifecycle, from identification and logging to resolution and closure, ensuring adherence to defined processes and standards.
• Analyze incident trends to identify recurring issues.
• Conduct post-incident reviews to analyze the effectiveness of the response, document lessons learned, and identify areas for improvement
• Escalate cases where process breakdowns cause delays or result in breaches of Service Level Agreements (SLAs).
• Lead or support root cause analysis (RCA) efforts to determine the underlying causes of incidents and problems. Ensure that appropriate corrective actions are taken.
• Track and ensure the timely resolution of problem tickets.
• Analyze and register problem tickets to identify and address issues.
• Monitor and report on all Key Performance Indicators (KPIs) related to Incident and Problem Management.

Requirement:

• Min 5 years of experience in IT Incident, Change, and Problem Management or a similar role.
• Degree in computer science/ Computer Engineering or related certifications.
• Strong understanding of ITIL processes and best practices for incident and problem management.
• Relevant certifications (e.g., ITIL v3/v4 certification, ITIL Expert, or equivalent) are highly preferred.
• Excellent communication, and problem-solving abilities.
• Experience with ITSM tools and technologies, such as ServiceNow and JIRA.

How to apply

Interested candidates who wish to apply for the post, you may click the Apply Now Button or send in your updated resume (in MS Word format) to [email protected]

We regret to inform that only shortlisted candidates will be notified.

Careerally Pte Ltd | EA Licence: 24C2215

Ooi Chuan Yi (Jacky)| EA Registration No: R24122948

Job Description & Requirements

Job Description

· Provide administrative support to the Sales Team and the Marketing Team.

· Preparation of quotation/ sales order.

· Prepare Delivery Order

Requirements

· Required Language(s): English, Mandarin (Required to co-ordinate with Chinese speaking associates

· Able to start work immediately

· Team player with strong work ethics, initiative, strong communicating and negotiating skills and ability to multi-task under tight deadlines

· Self motivated and ability to work independently with minimum supervision

Job Description:

• Drawing of blood, venepuncture
• Dealing with specimen reception
• Patient interaction

Requirements:

• Prior phlebotomist experience is preferred
• Valid phlebotomist certification or valid SNB license

Interested candidates can write in to Ann at [email protected]

Ann Goh Xin Ting
R1875289

Recruit Express Pte Ltd
E.A License: 99C4599

☑ Basic up $1,800-2,200 + Guaranteed Bonus + Increment

☑ US MNC, Joo Koon

☑ TRAINING PROVIDED!!!

☑ IMMEDIATE

Essential Job Functions

• Use both power and hand tools to fabricate steel panels and enclosures
• Physical mounting of components with appropriate hardware
• Assemble and wire electrical components according to provided schematics
• Neatly routing and bundling wires/cables
• Complete other duties, as assigned by the shop foreman

Requirements

• Ability to work both independently and with a team
• Knowledge of electrical standards preferred, but not required

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Ding Xin Er

EA Personnel Reg No: R22106669

Geek+ is an advanced robotics technology company specialized in smart logistic solutions. Founded in 2015 and headquartered in Beijing, China, the company has become the largest independent logistics robotics company worldwide, with over 300 projects globally. Clients include Fortune 500 companies, and leaders in retail, apparel, automotive, ecommerce, manufacturing and more. Geek+ has over 1500 employees and offices in China, Japan, Hong Kong, Singapore, Germany, the UK and the US.

Geek+ is looking for a highly motivated and experienced Regional Safety Manager to lead our safety initiatives across the APAC region. In this pivotal role, you will develop and implement regional safety strategies and policies that align with corporate objectives and local regulations. Your expertise in safety management, compliance, and risk assessment will be crucial in promoting a culture of safety within our Company.

Are you someone who is driven by curiosity, and craves a good challenge? Join us and be part of this exciting adventure!

What you have to do

• Policy Development: Collaborate closely with the HQ EHS department to develop, implement and maintain EHS policies and procedures that comply with industry standards and local regulations in APAC;
• Regulatory Compliance: Understand local regulations and collaborate with consulting firms to enhance EHS standards and ensure product safety compliance;
• Inspections and Audits: Conduct routine site inspections and audits to identify hazards and ensure adherence to EHS regulations;
• Incident and Emergency Management: Manage safety incidents and address risks. Develop emergency response plans and conduct safety drills. Collaborate with local safety authorities and consulting firms to facilitate communication between HQ and local experts.
• EHS Metrics Monitoring: Monitor and report on key EHS metrics to drive continuous improvement and ensure regulatory compliance;
• Safety Training: Organize and deliver safety training programs to ensure all employees are aware of EHS policies and procedures and can effectively manage safety risks.
• Safety Culture Promotion: Collaborate with cross-functional teams to foster a safety-first culture and engage employees in EHS initiatives;

What you need to have

• Bachelor's degree in Occupational Health and Safety or a related field
• RSO or RSA certification with a minimum of 5 years of post-registration experience
• Experience in warehousing or AMR industry is preferred
• Strong understanding of EHS regulations across the APAC region (including Hong Kong, Taiwan, South Korea, Australia, Singapore, etc.) is advantageous
• Familiarity with ISO standards and experience in safety auditing is beneficial
• Ability to work independently
• Candidates with less experience may be considered as EHS Officer

What we offer

• Young and energetic work culture
• Opportunities for global mobility
• Double pay plus attractive performance bonuses
• Medical and dental coverage
• 14 to 21 days of annual leave
• Cozy office environment with refreshments
• Location: Tampines Plaza

If your qualifications, experience, and aspirations match our requirements, please send your resume, along with your current and expected salary, to us. All information and materials submitted will remain strictly confidential and will be treated for recruitment purposes only. Only shortlisted candidates will be notified.

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

• Responsible for all managerial and administrative aspects of the projects including estimating, scheduling, quality control, progress reports, progress billing
• Liaise closely with main contractor, subcontractors, architects, consultants and authorities
• Able to lead and work closely with the project team
• Manage and planning manpower allocation
• Monitor project costing, budget and schedule
• Prepare and submit monthly progress claim

Job Description:

• Lead a team of operational staff to provide facility management services.
• Planning and implementing equipment maintenance programme if required related to ibase
• Liaison with Clients, contractors on matters relating to repair and maintenance
• Preparation of quotations, recommendations to sites
• To carry out any other duties as and when directed by HOD

Job Requirements:

• Degree/Diploma in Electrical Engineering/ Mechanical/ Facilities Management
• Min 5 years of experience in property management
• Ability to work independently but also be a good team player
• Possess strong communication, organizational, interpersonal and leadership skills

We regret that only shortlisted candidates will be notified.

Thank you for applying.

• Lead and manage the operations team to execute business strategies, ensuring the achievement of KPIs related to HSE, Quality, Delivery, Cost, and Productivity in line with organizational goals.
• Strengthen and develop the capabilities of the operations team at all levels to ensure consistent and improved performance year over year.
• Oversee the deployment of resources to achieve key operational metrics.
• Implement Total Productive Maintenance to maximize equipment availability.
• Ensure the effective execution of processes related to headcount planning, skills assessment, recruitment, talent development, business continuity, and succession planning.
• Engage, mentor, and cultivate a high-performance culture within the operations team.

Requirements:

• Minimum of 10 year of experience in Oil & Gas or aerospace role.
• CI or Value Stream knowledge will be added advantage
• Immediate starter is preferred

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R23117344

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities

• Use software to track, check, prioritize and route orders
• Manage all important documents such as advanced shipping notice, pick slips, bills of lading etc.
• Direct the flow of packages from preparation to shipment
• Inspect labels, barcodes and other features of completed orders
• Supervise and lead subordinates (receiving clerks, order pickers etc.)
• Control budget of the shipping department
• Collaborate with warehouse, purchasing and other managers to optimize processes
• Resolve issues regarding shipped orders
• Ensure compliance to legal regulations and company policies
• Report to management on activities and issues

Requirements and skills

• Proven experience as shipping manager
• Solid knowledge of logistics procedures
• Experience in using EDI and preparing shipping documents (e.g. ASN)
• Computer savvy with excellent knowledge of MS Office (especially Excel)
• Good understanding of budgeting and reporting
• Experience in directing and evaluating subordinates
• Excellent organizational and communication skills
• Attention to detail
• Problem-solving abilities

As a site manager (f/m/d) in the field of power engineering, you will be responsible for site management for the installation of high-voltage systems and power electronics, including ancillary trades. You identify with the tasks as a site manager and are prepared to go on site for activities within the scope of assembly.

Responsibilities

• As a site manager, you will be responsible for the construction of the equipments in the field with your team and will undergo intensive further training in this area
• Ability to lead and manage a team of engineers and technicians
• You coordinate the work on the construction site, the deadlines and ensure that the quality is maintained
• You like to work in a team, with our customers and subcontractors and take over the communication here
• You are responsible for the documentation and would like to learn new technologies in this area as well
• You are responsible for colleagues and employees and keep our working equipment on a constant high standard
• You are the contact person for all health and safety issues and follow up on compliance consistently

Requirements

• Successfully completed training in the field of electrical engineering or power engineering
• More than 15 years of professional experience in the assembly of high voltage components
• Ideally already professional experience in construction site activities and awareness of assembly activities
• Have experience in implementing of the Project for remote control and supervision in medium voltage overhead network (reclosers, overhead switches, fault detectors, SCADA, RTU, Modbus and DNP3)

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

• Apply latest technology implementation to improve operations in own work areas
• Apply organisational policies to ensure deployment and tracking of products meet requirements
• Assist in audit of documentation and contract terms required for trade transactions
• Assist in preparation of contracts and documentation for trade transactions
• Collect data to assess performance of key operations activities in the organisation
• Assist with the management of daily operations, including coordinating with various departments to ensure smooth operations
• Assist with the implementation of new policies and procedures to improve operations
• Maintain records of all business activities, including financial records, inventory, and customer data
• Develop and implement operational strategies to improve efficiency and productivity
• Collaborate with other team members to identify and resolve any issues or concerns
• Respond to customer inquiries and complaints in a timely and professional manner
• Assist with the management of vendor relationships, including negotiating contracts and managing delivery schedules
• Provide support to the operations manager as needed
• Assist in controlling and analyzing quality levels of products and service, guest satisfaction, merchandising and marketing, operating costs and sanitation
• Establish and maintain effective employee relations
• Develop formal training plans and conduct on the job training sessions for Food & Beverage Department employees
• Assist with the compilation of new menus and beverage lists
• Attend and contribute to weekly Food & Beverage departmental meetings
• Inform the Food & Beverage Department on a daily basis of all relevant information on operational matters
• Oversee the preparation, presentation and service of Food and Beverage products to ensure highest quality at all times.
• Must need to work on weekends and Public holidays

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

· Search new outlet location

· Plan and develop new outlet operations

· Responsible and manage new outlet sales and manpower

About Us

Established in 1972, Guardian Health & Beauty is Singapore’s Number 1 Health and Beauty retailer. With more than 126 stores nation-wide, it retails a comprehensive range of health & beauty products. Guardian has evolved from its pharmacy roots to a holistic one-stop solution for customers’ health and beauty needs. It continues to expand its products and service range to meet the redefinition of beauty by today’s customers – where health meets beauty.

With a strong health heritage, it has the largest network of award-winning pharmacists and a wide selection of health products. Professional services such as patient-care counselling, dispensary services, beauty and personal care solutions are offered at stores as a convenient one-stop for health and beauty. Guardian also operates its online store with more than 9,000 products available and offers the “Click & Collect” services. For more information, please visit www.guardian.com.sg. Follow Guardian Health & Beauty on Facebook, Instagram, Telegram, Youtube and TikTok.

Guardian Health & Beauty is a Progressive Wage (PW) mark accredited company.

Responsibilities

• Drive and achieve category sales, gross profit, income goals and objectives of assigned categories through monitoring trends within the market segments; developing strategies to grow the market share of assigned categories; and to plan strategies to counter competition.
• Develop and implement a good inventory management process so that there is an optimum product mix that focuses on customers’ needs and the process achieves shrinkage reduction objective.
• Develop and implement promotional plans that bring excitement and incremental sales to the stores.
• Develop and implement placement and planogram strategies that improve category turnover and positively influence customer shopping behavior.
• Oversees the implementation of category strategies as well as the development of the private label or house brand products.
• Ability to source for new brands or products, and build strong relationships with business partners and is well-informed of consumer, market and industry trends
• Ability to build strong relationships with business partners and is well-informed of consumer, market and industry trends.
• Works in a dynamic environment were expected to regularly review market and industry trends to drive appeal of merchandise mix to target customers.
• Develop and implement a competitive pricing strategy that delivers value to our customers.
• Establish collaborative retailer / supplier relationships to maximize income/ terms / discounts to improve sales and profitability of category.
• To develop Monthly Category Analysis Report of the assigned categories.
• Manage and evaluate promotion effectiveness to achieve maximum profitability for the categories.
• Manage and develop strategies for omni-channel sales, involved in sales-related project/event.

About You

• Diploma holder/university degree in business or marketing or related discipline
• Min. 4 – 6 years stretching experience in similar position preferably in the retail or FMCG sector.
• Passionate in Commercial and good knowledge of Markets.
• Excellent presentation and interpersonal skills.
• Energetic, creative, collaborative and highly adaptable.
• Good and effective communication and negotiation skills
• Able to promote cross functional effectiveness.
• Decision making oriented & able to quickly react to changing environment.

Benefits

• Team Member Discount
• Subsidized Medical and Dental Benefits
• Training Opportunities
• Career Advancement

Working Location: Tampines North

• Develops, organizes, and coordinates the site setup and sequential job planning to ensure projects are executed smoothly while meeting cost, quality, timelines, and customer satisfaction goals.
• Manages project schedules and oversees technical aspects.
• Collaborates with subcontractors and suppliers to ensure their work aligns with the project timeline.
• Communicates with the project team, site personnel, and contractors to hold regular meetings and inspections for project updates and quality monitoring.
• Coordinates with relevant authorities to fulfill permit and licensing requirements.
• Oversees site progress to ensure timely project delivery.
• Controls costs and ensures compliance with project quality standards.
• Guarantees that safety and health practices are effectively implemented.
• Handles additional ad hoc responsibilities as assigned.
• Develops project plans and manages all operational and administrative processes from start to finish.

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales