Total 24,219 customer experience manager job vacancies in Others category in Singapore

Roles & Responsibilities

Summary: Oversee cleaning services, ensure high standards, and manage staff, resources, and budgets.

Key Responsibilities:

- Manage daily cleaning operations

- Lead and train cleaning staff

- Ensure quality control and compliance with regulations

- Build strong client relationships

- Manage budgets and resources

- Continuously improve cleaning processes

Requirements:

- Experience in cleaning operations management

- Strong leadership and communication skills

- Knowledge of cleaning techniques and regulations

- Travel may be required

All applicant will be treated private and confidentially.

About the Role:

As a District Manager, you will drive the success of a district of retail stores by leading and managing store operations, achieving sales, profitability, and inventory targets, and ensuring a unique and brand-relevant shopping experience. You will coach and direct Store Managers to excel in their roles, collaborating closely with internal teams to consistently deliver superior customer satisfaction.

About the Company:

Our client is a leading global brand known for its innovative and comfortable offerings, catering to diverse consumer preferences in Singapore's competitive retail market. Renowned for its stylish designs and exceptional quality, the company specializes in performance and lifestyle products, continuously expanding its presence by blending fashion with functionality. Committed to superior customer satisfaction, the company values operational excellence and a dynamic work environment that fosters growth and development.

Overview:

• Job Type: Full-Time
• Office Location: East Area, Singapore
• Working Hours: 5 Days Work Week (1 rest day and 1 off day on 1 weekday and 1 weekend)
• Weekend Work: Required to work 1 weekend per week
• Public Holiday: On a rotating basis
• Travelling Requirements: Visiting 4 to 6 stores depending on sales volume
• Salary Compensation: SGD 4,500 – SGD 4,800 per month
• Additional Benefits: Transport + Mobile Allowance, Annual Wage Supplement (AWS, 13th Month Bonus)

Job Responsibilities:

• District Management: Drive the success of a district of retail stores by leading and managing store operations to meet sales, profitability, and inventory targets.
• Team Leadership: Mentor and guide Store Managers, ensuring efficient store operations and achievement of business objectives.
• Operational Excellence: Ensure compliance with retail operating procedures, company standards, and statutory requirements.
• Customer Satisfaction: Guarantee 100% customer satisfaction across all stores by maintaining high service standards.
• Marketing & Visual Merchandising: Collaborate with marketing teams to execute retail marketing plans and implement visual merchandising strategies in line with brand standards.
• Store Visits: Conduct regular store visits (4 to 6 stores depending on sales volume), preparing reports and taking corrective measures to drive business growth.
• Expense Control: Manage and monitor store budgets to meet profit objectives.
• Succession Planning: Build and maintain a strong team of Store Managers through effective hiring, development, training, and staff retention programs.

Skills and Qualifications:

• Experience: Minimum 5 years in retail/footwear/fashion industries with at least 3 years in people management.
• Education: Diploma or Degree preferred.
• Skills: Strong communication, organizational, analytical, and detail-oriented skills. Proficiency in MS Excel and other office software preferred.
• Work Style: Hands-on, with the flexibility to work beyond regular hours, including weekends and public holidays.

Why Join?

• Be part of a dynamic and innovative global brand.
• Opportunities for professional growth.
• Competitive compensation and comprehensive benefits package.

If you're passionate about retail management and ready to make an impact, apply today!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000
Poon Weng Teik (Wilson) | EA Personnel Licence: R1657737

Job Description

• Industry/Organization Type: Manufacturing of Meat Products
• Position Title: Factory Manager
• Working Location: Nearest MRT – Admiralty/Sembawang
• Working Hours: Monday – Saturday, 7 am – 5 pm
• Salary Package: Up to $5,000 + Profit Sharing + Commission + AWS
• Duration: Permanent

Key Responsibilities

• Manage Daily Operations: Oversee the food production process to guarantee efficient and timely production.
• Quality Control: Implement stringent quality control measures to meet company and regulatory standards.
• Inventory Management: Ensure the availability of raw materials and minimize waste.
• Staff Supervision: Supervise and train staff, ensuring adherence to safety and production protocols.
• Process Optimization: Continuously enhance production processes for efficiency and quality.
• Regulatory Compliance: Ensure compliance with health, safety, and food safety regulations, including HACCP and other relevant standards.
• Equipment Maintenance: Manage maintenance and repair of production equipment to minimize downtime.
• Production Planning: Develop schedules to optimize resource utilization and meet demand.
• Cost Management: Control production costs and seek cost-saving measures.
• Problem Solving: Resolve production issues promptly to maintain quality.
• Supplier Coordination: Negotiate with suppliers for timely delivery of raw materials.
• Health and Safety: Maintain a safe work environment and conduct safety audits.
• Waste Management: Implement practices to reduce production waste and enhance sustainability.
• Record Keeping: Keep accurate records of production, inventory, and quality controls.
• Training Programs: Develop training for staff to boost skills and knowledge.
• Budget Management: Manage the production budget within approved limits.
• Customer Complaints: Address complaints and implement corrective actions.
• Technology Integration: Adopt new technologies to improve efficiency and quality.
• Performance Monitoring: Evaluate staff performance and provide necessary feedback.
• Emergency Response: Develop plans for production-related incidents to minimize operational impact.

APPLY NOW!!!

• With at least 3 years of Food Manufacturing/Production/Food & Beverage experience in a similar capacity.
• Extensive knowledge of Chinese cuisine and SFA standards.
• Willingness to work long hours and on holidays.
• Possession of a Basic Food Safety and Hygiene Certificate.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #68607 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Job Responsibilities

• Responsible for Fire Safety and WSH for the building premises. Plan, coordinate and oversee activities related to fire-safety, emergency response, first-aid and business continuity.
• To provide fire safety report, incident reports for fire incidents or related emergencies for the buildings.
• Reviewing , monitoring, and putting in place measures to reduce any risky fire hazards for the premises.
• Prepare and submit reports to the Client / Authority on fire or other related matters when requested.
• To observe and to comply with the prevailing and regulations relating to Fire Safety Act.
• Together with the client , to conduct fire safety training for staffs
• To carry out regular building inspection, to ensure any non-compliance of fire safety are addressed and rectified. Investigate, analyse, report and suggest appropriate prevention measures in the event of incidents/accidents occurred on site.
• Prepare and conduct routine inspections at the various premises at client site in compliance to WSH/EHS related acts.
• Conduct investigations of WSH infringements and workplace accidents, and recommend remedial actions.
  Conduct WSH induction , safety-related training and briefing for client, sub-contractors and staffs.
• Audit equipment, machineries and assets regularly to ensure that they are in good working condition and equipped with safety protection.
• Assess and analyze potential risks and make recommendations when new/second-hand equipment and machineries are purchased for use.
• Ensure that risk assessments for all work activities are conducted and briefed and to propose recommendation and review them when necessary.
• Assist with HQ Safety Department to liaise with MOM on site WSH issues.
• Advising the Facilities Management Team on WSH and Fire safety related matters.
• Assist in any other Senior Fire Safety Manager job duties as per assigned.

Job Requirements

• Diploma/Degree in any Engineering discipline/Building/Safety & Health/Environment related or any equivalent.
• Registered Fire Safety Manager.
• At least 3 years of Fire Safety Manager and 2 years of workplace safety working experience in Singapore.
  Must be registered WSH Officer with MOM.
• Certified Fire Safety Manager and 3 years of working experience as appointed FSM.
  Good knowledge in emergency preparedness, mitigation and response
• Good team player and good in communication skills.
  Candidate need to possess Senior Fire Safety Manager certificate .

5.5 Work Days , Location : Punggol

Our client is a well-established MNC, market leader in the Marine Shipping industry. Due to their current expansion plan, they are looking for Operations Manager to join their Logistics Operations team, in hopes of developing the current high performing team. They are located in the Central - easily assessible.

Responsibilities:

• Lead and manage a warehouse team, providing guidance to meet company and customer objectives effectively.
• Skillful in capacity planning and resource allocation for efficient daily order fulfillment and receiving, minimizing overtime.
• Collaborative, adaptable, capable of multitasking and delivering results under pressure while adhering to timelines.
• Embrace change and new technology to enhance operations, driving process and cost improvement initiatives proactively.
• Conduct weekly, monthly, and quarterly performance reviews with customers, ensuring operational KPIs are met.
• Oversee invoicing accuracy and timeliness for all customer services rendered, maintaining compliance with timelines.
• Ensure implementation and compliance with Safety, Health, Security, and Quality policies and procedures among staff.

Requirements:

• Min Degree holder with 5 years in experience in relevant shipping industry
• Good communication and presentation skills
• Experience in process improvement project with data automation tools

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Job Description

· Manage wireless communication projects

· Lead a team of Project Engineers in mobile cellular in-building projects implementations & delivery.

· Manage project budgets, project delivery timelines.

· Host weekly and monthly regular meetings with customers.

· Reports to Senior Manager/Head of Department on wireless projects

Requirements

· Tertiary education qualification majoring in Telecommunications, Electronics or related field

· Minimum 5 years of Project management, RF planning & optimization experience in LTE mobile network deployment.

· Excellent in the fundamentals of radio access technologies and antenna systems.

· Experience in multi-vendor wireless equipment operation and network optimization.

· Dedicated team player with good communication and interpersonal skills.

· Able to work well with cross cultural teams.

Job Details:

• Employment Type: Full-Time
• Industry: Chemical Manufacturing
• Work Schedule: 5 Days, Monday to Friday / 8:00 A.M. – 4:45 P.M.
• Location: Jurong Island, Singapore
• Company Transportation: Provided from Jurong East MRT and Boon Lay MRT stations
• Remuneration: Up to $5,500 + Annual Wage Supplement (AWS) + Variable Bonuses

Key Responsibilities:

• Plant Process Safety: Ensure compliance with MHI regulations, manage safety cases, and oversee updates on plant process safety.
• Budget Management: Supervise and control ESH budget and expenditure, authorize procurement of consumables and equipment.
• Compliance Assurance: Ensure compliance with legal, regulatory, and stakeholder requirements, including support for major shutdown activities, maintenance of legal registers, and coordination of annual assessments.
• SOP Management: Develop and manage ESH-related work procedures and standard operating procedures (SOPs), handling ad hoc tasks as necessary.
• Stakeholder Communication: Engage with internal and external stakeholders on ESH matters, liaise with authorities for licensing regimes and modifications related to hazardous substances, and conduct incident investigations.
• Training and Development: Supervise and coordinate all ESH training within the company, both external and internal, and oversee staff development to ensure optimal competency.

Job Requirements:

• Minimum 5 years of relevant working experience, with at least 3 years in a similar capacity.
• Bachelor's degree in Environmental, Safety, and Health (ESH) or Chemical Engineering, or equivalent.
• Level C WSH competency certification, certified in confined space assessor / WAH Assessor, and certified in Biz Safe level 2.
• Experience in vendor management and ISO management, as well as liaising with government authorities.
• Strong people management skills to achieve section's KPIs, and knowledge of ISO 45000, SS651 & 14000.
• Ability to conduct risk assessments, lead accident investigations, and working knowledge of ACTA framework.

Recruit Lync Pte Ltd | EA License Number: 22C1000

Poon Weng Teik (Wilson) | EA Personnel License: R1657737

• 4 days off a month (Every Sunday and PH off)
• Working Hour: Weekdays - 11am to 8pm; Weekend - 11am to 6pm
• Working Location: Far East Plaza
• Salary Range: $ 2500 - $ 3300 + $ 200 Attendance Allowance + $ 1000 performance bonus + Overriding

Job Summary:

As the Branch Manager, you will play a dual role in overseeing the daily operations of the branch while also providing expert beauty advice and personalized service to clients. You will lead and motivate the team, drive sales, and ensure the branch operates efficiently and effectively.

Responsibilities:

A) Branch Management:

• Oversee all day-to-day operations of the branch.
• Lead, train, and motivate a team of beauty therapists, consultants, and other staffs.
• Ensure excellent customer service and resolve any client complaints or issues.
• Monitor and manage inventory levels, ordering supplies as needed.
• Develop and implement strategies to increase sales and profitability.
• Maintain the branch’s appearance and ensure all equipment is in good working order.
• Conduct regular performance evaluations and provide feedback to staffs.
• Ensure compliance with health and safety regulations.
• Manage the branch budget and financial performance.

B ) Beauty:

• Greet and assist customers in selecting and delivery effective treatments suited to their needs.
• Maintain an in-depth knowledge of the latest beauty products and trends.
• Meet or exceed sales targets and contribute to the overall store performance.
• Build and maintain strong customer relationships to encourage repeat business.
• Handle customer inquiries and resolve any issues promptly and effectively.

Requirements:

• Proven experience as a Branch Manager or in a similar managerial role in the beauty industry.
• Strong knowledge of beauty products and treatments.
• Proficiency in using management software

Tong Wei Chin (Reg No.: R24123803)

The Supreme HR Advisory Pte Ltd (EA No: 14C7279)

Job Description

• Industry/ Organization Type: Manufacturing/ Supply Chain
• Position Title: Facility Manager
• Working Location: Tampines
• Working Hours: 5 days (Monday - Friday, 8 AM - 5 PM)
• Salary Package: Basic Salary + Transport Allowance ($1,000) + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Responsible for the maintenance of buildings, facilities, and security on all Company’s sites.
• Responsible for inspection, testing, general maintenance, and repair of the critical site systems and equipment in order.
• Ensure all equipment and other facilities are functioning properly.
• Maintain critical systems and equipment including power/ UPS, backup generator, and fuel supply. HVAC (Heating, Ventilation, Air Conditioning), plumbing/ water supply, security doors/ alarms/ cameras, Fire safety systems and equipment.
• Provide regular updates to the Management on situations/ issues which are to be resolved and the critical system or equipment is fully operational.
• Initiate interventions to solve problems in the facilities and develop a system for cleaning, repair and maintenance of facilities.
• Deliver timely and efficient solutions to facility-related requests.
• Coordinate and liaise with contractors on service maintenance/ repair.
• Supervise contractor and engineer on-site.
• Review risk assessment submitted by the contractor and ensure required safety requirements are in place prior to commencement of work.

APPLY NOW!!!

• Minimum Diploma or Degree in Engineering or equivalent.
• At least 5 years of relevant experience in Facility Management.
• With strong knowledge about rules and regulations pertaining to the industry of work.
• Competent with Microsoft Office.
• Possess own transport is an added advantage.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67171 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Responsibilites:

• To plan, develop and implement the organizational strategy and framework for patients’ relations and positive experience in the patients' journey of care
• To oversee and be responsible for the communications and patients’ relations matters of through befriending and building of a strong rapport with the patients and their family.
• To collaborate with HODs and line staff to operationalize the patients experience strategy.
• To provide expertise and resources in educating the Head of Departments and line staff in the philosophy and techniques of patients experience improvement.
• To set benchmarks/targets for evaluating the effectiveness of the patients’ relations services and programmes for the purpose of continuous improvement.

Principal Responsibilities

1) Patients Relations Engagements

• To establish contact with patients and their family (next-of-kin or spokesperson or designated caregiver) at the point of referral (hospital tour) or upon admission to the wards.
• To be the point person of the hospital for the patients and their family.
• To implement workflow to ensure a positive experience at every touch point with patients and their family.
• To identify caregivers stress and discern sensitive issues and offer counsel/suggestions to solve the problem or to handle the situation.
• In any crisis situation to advise and support the Head of Department and the staff on the appropriate approach and action to be taken to diffuse anger and tension, at the same time relate to the patient and his/her family to offer empathy and counselling, where necessary, to calm the situation. Offer practical solutions and support to the patient and the family where caregiver stress has been identified.
• Identify and assist/support staff andHead of Departments who are struggling with patients’ relations and communication issues.
• To supervise, train and mentor the team of Ward Ambassadors who are part of the Patients Relations Team.
• To review and assist in handling feedback and complaints received through the Patients Feedback Form with appropriate (verbal/written) responses.

2) Patients Experience Programmes

• To work with Corporate Communications, Pastoral Care Services and Nursing in organizing patients’ engagement events.
• To develop programmes and events to promote patients’ engagement and improve patients experience.

3) Family/Caregivers Engagement

• To proactively identify caregivers stress and engage caregivers in conversations for the purpose of offering empathy and support, solutions and resources that will enable them to cope better.
• To collaborate with external agencies like Caregivers Alliance in supporting the caregivers and post discharge follow up.
• To participate in ward processes relevant to patients’ relations and experience.

Secondary Responsibilities

• To provide training in dementia care to staff as well as to caregivers.
• To carry out duties and responsibilities that may be assigned from time to time.

Job Requirements

• min. Diploma/Degree in Public relations, Communications and Counselling related field of study
• Prior 3-4 years of relevant working experience in hospitality or healthcare public relations or caregiver support and counselling.
• Minimum 4-5 years relevant experience in a managerial role.
• Prior 2-3 years of patient relations work experience from Healthcare/Social Service industry
• Has excellent interpersonal and communication skills.

Interested applicants, please email your updated CV to [email protected] or WA 91792208 for more information.

We regret to inform that only shortlisted applications will be contacted.

Recruiter's Ref Code: #HHM

EA Personnel No: R21103938

EA Personnel Name: Reina Ng Hwee Min

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Responsibilites:

• To plan, develop and implement the organizational strategy and framework for patients’ relations and positive experience in the patients' journey of care
• To oversee and be responsible for the communications and patients’ relations matters of through befriending and building of a strong rapport with the patients and their family.
• To collaborate with HODs and line staff to operationalize the patients experience strategy.
• To provide expertise and resources in educating the Head of Departments and line staff in the philosophy and techniques of patients experience improvement.
• To set benchmarks/targets for evaluating the effectiveness of the patients’ relations services and programmes for the purpose of continuous improvement.

Principal Responsibilities

1) Patients Relations Engagements

• To establish contact with patients and their family (next-of-kin or spokesperson or designated caregiver) at the point of referral (hospital tour) or upon admission to the wards.
• To be the point person of the hospital for the patients and their family.
• To implement workflow to ensure a positive experience at every touch point with patients and their family.
• To identify caregivers stress and discern sensitive issues and offer counsel/suggestions to solve the problem or to handle the situation.
• In any crisis situation to advise and support the Head of Department and the staff on the appropriate approach and action to be taken to diffuse anger and tension, at the same time relate to the patient and his/her family to offer empathy and counselling, where necessary, to calm the situation. Offer practical solutions and support to the patient and the family where caregiver stress has been identified.
• Identify and assist/support staff andHead of Departments who are struggling with patients’ relations and communication issues.
• To supervise, train and mentor the team of Ward Ambassadors who are part of the Patients Relations Team.
• To review and assist in handling feedback and complaints received through the Patients Feedback Form with appropriate (verbal/written) responses.

2) Patients Experience Programmes

• To work with Corporate Communications, Pastoral Care Services and Nursing in organizing patients’ engagement events.
• To develop programmes and events to promote patients’ engagement and improve patients experience.

3) Family/Caregivers Engagement

• To proactively identify caregivers stress and engage caregivers in conversations for the purpose of offering empathy and support, solutions and resources that will enable them to cope better.
• To collaborate with external agencies like Caregivers Alliance in supporting the caregivers and post discharge follow up.
• To participate in ward processes relevant to patients’ relations and experience.

Secondary Responsibilities

• To provide training in dementia care to staff as well as to caregivers.
• To carry out duties and responsibilities that may be assigned from time to time.

Job Requirements

• min. Diploma/Degree in Public relations, Communications and Counselling related field of study
• Prior 3-4 years of relevant working experience in hospitality or healthcare public relations or caregiver support and counselling.
• Minimum 4-5 years relevant experience in a managerial role.
• Prior 2-3 years of patient relations work experience from Healthcare/Social Service industry
• Has excellent interpersonal and communication skills.

Interested applicants, please email your updated CV to [email protected] or WA 97527630 for more information.

We regret to inform that only shortlisted candidates will be contacted.

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)

• Overall, responsible for the quantity surveying activities, ensuring accurate cost estimation, cost control, and cost management throughout project.
• Prepare and check Bills of Quantities, cost estimates, and tender documents.
• Give expert advice on cost-related matters to project teams, ensuring adherence to budgetary constraints.
• Liaise with project managers, engineers, and other stakeholders to identify cost-saving opportunities and recommend value engineering solutions.
• Perform regular cost assessments and prepare reports detailing project cost performance, variations, and potential risks.
• Evaluate and negotiate subcontractor and supplier contracts, ensuring favorable terms and conditions.

Requirements:

• Degree in Quantity Surveying or equivalent
• At least 7 years as a QS Manager experience in Building Construction/Hospital Building Project.
• Good knowledge of quantity surveying principles, cost estimation techniques, and cost control procedures.
• Able to read and interpret structural drawings.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R1326740

Our client is a global MNC in real estate and investment management. Due to business needs, they are now recruiting a Building Services Manager to be part of their Facilities Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Building Services Manager:

• Oversee site services and lead the onsite team and vendors.
• Ensure events management and AV support for client spaces.
• Review and approve documents for accuracy and quality.
• Adhere to KPI guidelines, SOPs, and statutory requirements.
• Address public and tenant feedback and complaints promptly.
• Prepare and submit management reports.
• Maintain and upkeep building installations and systems.
• Execute maintenance regimes and schedules.
• Plan and implement work programs and projects.
• Coordinate and manage maintenance and tenancy works.
• Plan and execute annual improvement works within budget.
• Maintain records of transactions and accounts.
• Conduct monthly tenant and customer engagement sessions.
• Oversee vendor performance and service standards.

Requirements:

• DIploma / Degree in related field
• Relevant M&E experience in Commercial Buildings settings.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Responsibilities:

• Actively seek and cultivate new business opportunities.
• Manage and support existing businesses and accounts.
• Comprehend customer needs, develop sales proposals, and negotiate with clients.
• Work closely with internal teams to ensure timely and accurate delivery of products and services to clients.
• Update project pipelines and provide accurate forecasts (sales, penetration rates, and market share).
• Achieve or surpass sales targets, contributing to the company’s revenue growth.

Requirements:

• Experience in sales or business development, particularly within the Enterprise market
• Strong communication, negotiation, and presentation skills.
• Proven success in meeting or exceeding sales targets.
• Self-motivated with a strong drive to meet goals.
• Willingness to travel for client meetings and industry events.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1985234

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description & Requirements

• Overseeing daily service operations, including scheduling, dispatching technicians, and managing workloads.
• Building and maintaining strong relationships with clients, addressing their concerns, and ensuring high levels of customer satisfaction.
• Leading and developing a team of service technicians, including hiring, training, and performance management.
• Managing service contracts, renewals, and upselling additional services.
• Monitoring service department budgets, revenue, and expenses.
• Implementing and maintaining quality control standards for service delivery.
• Overseeing preventive maintenance programs and ensuring efficient repair services

Requirements:

• Min Diploma / Degree in Mechanical Engineering
• Experience in Lift /Elevator is a plus

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume. [email protected]

EA License No: 13C6305
Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Supervise and maintain IT infrastructure (including software and hardware) for both onshore/offshore.
• Direct and support the IT Team Members in day-to-day operations.
• Establish and oversee security measures, carry out regular assessments, and manage incident handling and updates with vendors.
• Work with the Data team to implement data policies, safeguard and back up data, and support governance across all systems.

Requirements:

• Degree in Information Technology or equivalent
• At least 3 years of managing M365 Business Suite experience as a Managerial role.
• Experienced in managing devices with MDM configurations integrated into a domain.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Our client is a well-established market leader in the F&B industry. They are looking for a Digital Growth Manager to assist their team for the next phrase of their business. They are located in Central – easily accessible.

Key Responsibilities:

• Develop and implement digital strategies to foster business growth.
• Design and execute marketing campaigns aimed at user acquisition, retention, and revenue enhancement across channels such as CRM, SEM, SEO, email, social media, and partnerships.
• Leverage data analytics to refine and enhance marketing campaigns for optimal performance.
• Oversee the creation, testing, and analysis of advertisements to boost efficiency.
• Work closely with cross-functional teams to align growth strategies with overall company goals.
• Prepare and present regular performance reports and forecasts to senior management.
• Conduct market and competitive research to uncover new growth opportunities and stay ahead of industry trends.
• Lead and mentor the marketing team, offering guidance and professional development.
• Keep up-to-date with the latest technologies and best practices in growth marketing to drive innovation.

Requirement:

• Degree in Marketing / Business
• 5 years of relevant experience with 1 – 2 years leadership experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Description

• Assist Relationship Manager of the team to acquire and grow the AUM of high net worth client through effective relationship management, with special focus on the needs of client’s financial or wealth management target.
• The cross referral case as a contact window with different business divisions to help on administration work or on boarding client.
• Work closely with the Relationship Manager to provide the high quality services to the high net worth clients to meet their needs either in investment or for wealth management purposes.
• Be aware and understand the level of risk associated with all products and services and ensures that the adherence to compliance rules and risk management when exercises the job; and make sure that all related information are properly disclosed to the clients.
• Assist the Team Head to implement and execute the strategic plans, and actively engage in business development activities.

Job Requirement

• Degree in relevant discipline from a recognized university.
• 2-4 years of experience in private banking.
• Good communication and organization skills, with the ability to interact with senior stakeholders in Taiwan.
• Owning the eligible RNF qualification or passed the required exams.

As a Site Project Manager at KIN, you will take the lead on a high-impact project involving the construction of significant temporary structures for major events. This role requires overseeing the erection of large-scale clear span structures, ensuring the successful installation of essential event facilities including tiered seating and roofing. You will manage and coordinate with third-party contractors, vendors, and stakeholders to guarantee that the project is completed to the highest standards, on time, and within budget. This one-year contract offers a unique opportunity for a skilled construction professional to contribute to a prestigious event while advancing their career.

Key Responsibilities:

• Project Oversight:
  Direct and manage the construction of extensive temporary structures, ensuring all project phases are executed according to the plan, timeline, and budget.
• Vendor Coordination:
  Supervise and collaborate with third-party contractors and vendors. Monitor their performance to ensure adherence to project specifications and quality standards.
• Stakeholder Liaison:
  Serve as the main contact for stakeholders, providing regular updates on project progress, addressing concerns, and ensuring client satisfaction.
• Site Management:
  Oversee all site operations, including safety, groundworks, and construction activities. Ensure compliance with safety regulations and industry best practices.
• Quality Assurance:
  Implement and uphold quality control procedures to guarantee that all construction work meets required standards and specifications.
• Documentation and Reporting:
  Maintain comprehensive project documentation, including progress reports, safety records, and compliance checks. Prepare and present detailed updates to senior management and stakeholders.
• Issue Resolution:
  Identify and address any project-related issues or challenges promptly to minimize impact on the project timeline and deliverables.
• Compliance:
  Ensure all construction activities adhere to local regulations, safety standards, and company policies.
• Project Sign-Off:
• Oversee the final User Acceptance Testing (UAT) phase to ensure that all project deliverables meet agreed specifications and requirements. Provide formal sign-off upon successful completion of UAT.

Qualifications:

• Bachelor’s degree in Construction Management, Civil Engineering, or a related field preferred.
• At least 5 years of experience in construction project management, with a proven track record in supervising large-scale projects and managing third-party contractors.
• Experience with temporary structures and large-scale event setups.
• Knowledge of safety regulations and construction best practices.
• Strong leadership and team management abilities, with experience coordinating multiple stakeholders and contractors.
• Excellent verbal and written communication skills for effective interaction with vendors, stakeholders, and team members.
• Exceptional organizational and multitasking skills to manage various aspects of the project simultaneously.
• Ability to identify, address, and resolve issues effectively to keep the project on schedule.

Preferred Skills:

• Relevant certifications in construction management including relevant safety certifications
• Previous experience in constructing event-related infrastructure or similar temporary facilities.
• Familiarity with project management software and tools.

· Job Responsibilities

· This is a newly created role as company plans to set up a Shared Services

· Department.

· The role holder, reporting to the Financial Controller, is responsible for leading and

· managing the Finance Shared Services Accounts Payable (AP) team to deliver quality

· services and improve the overall efficiency of AP operations.

· Key Responsibilities:

·  Lead the establishment of a Finance Accounts Payable Shared Services

· Department in Singapore.

·  Proactively manage and monitor the Group’s Accounts Payable (AP) function to

· drive accuracy and timeliness of all transactions.

·

· Qualification and Experience

·  Qualified ACCA / CA with at least 8 years’ experience in Finance and 3 years’

· experience in a leadership role

· Good Pay + Good allowance + Good Bonus

· Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 ( no Calls)

· Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286

Winner of E50 Awards 2021 & 2022

One of Singapore’s Fastest-Growing Companies 2022

Job Description

• Deal directly with customers either by telephone, electronically or face to face
• Respond promptly, handle and resolve customer inquiries, complaints
• Obtain and evaluate all relevant information to handle product and service inquiries
• Provide pricing and delivery information
• Process orders and requests
• Organize workflow to meet customer time frames
• Direct requests and unresolved issues to the designated resource
• Keep records of customer interactions and transactions
• Manage administration
• Support, communicate and coordinate with Sales team and internal departments

Requirements

• Min GCE ‘N’ or ‘O’ Level or equivalent
• Bilingual in English and Mandarin to interact with Mandarin speaking customers
• Experience in sales support / customer service would be an added advantage
• Knowledge of customer service principles and practices
• Customer Service Oriented
• Dedicated team player with ability to work under pressure and deliver results
• A meticulous and responsible employee
• Able to work independently with minimum supervision
• Knowledge of relevant computer applications
• Able to work independently

Staff Benefits

• Competitive remuneration packages
• Staff discount purchase on medical items & devices
• 14 days annual leave
• 5 days work week unless stated
• Outpatient Medical coverage
• Dental coverage
• Group hospitalization & surgical insurance coverage
• Long service awards
• Many more…

Only shortlisted candidate will be contacted

We are looking for a Sales and Marketing Representative with excellent persuasion skills. We are looking out for individuals that are driven, outgoing and love to win!

What your day to day look like:

✨ What We’re Looking For

We are seeking enthusiastic individuals who:

- Excel at building relationships and working collaboratively.

- Have a proactive and positive attitude.

- Communicate effectively and think on their feet.

- Enjoy conducting sales presentations and engaging with clients in various locations.

• 8-10+ years of relevant office services/ facility management experience gained with MNCs or fast paced work environments
• Working knowledge in core operational areas, such as facilities management, event management (e.g.: recruitment and training events), and staffing & resource allocation
• Skillful in the analysis and re-engineering of systems, processes, and procedures

Our client is a top notch and international professional service MNC (based in town) with a strong reputation. It offers flexi work arrangements and promotes a collaborative and proactive work culture. For this role, we are looking for a dynamic and passionate office manager with min 8 years of office admin exp gained with fast paced and dynamic MNC environments.

Job Summary as an Office Manager

The purpose of this role is to be the first point of contact for office services/admin management of the business, based in Singapore. In this role, the individual will be responsible for all office support duties, ensuring smooth and professional operations of the firm’s back of house operations. You will manage the receptionist and work closely with multiple stakeholders.

The main duties will include:

• Manage end-to-end planning and execution of all office services related work and in-office events
• Forecast and plan budgets for facility-related spend, office expansion/fitting/installation spend and centralized vendor relationship management
• Work closely with the Technology team to implement office space/rooms bookings technology
• Co-Lead Office Safety & Security team with HR Manager to ensure that Office space is compliant with global safety and security guidelines as well as local building requirements.

In addition, you provide leadership /guidance to office managers in growth offices (based overseas) to align on best practice, cost efficiency methodology and knowledge sharing. You will also share with other offices globally on best practices in facilities/office services management.

Essential Functions

Office Services & Management

• Be the single point of contact for any events and meetings in the office (i.e. ensuring meeting room layout for training events, off-sites, office parties etc.)
• Respond to office feedback on what can be improved in terms of facilities effectiveness
• Forecast movements, recommend, and facilitate office space allocation (workstations, LT offices, etc.), in conjunction with HR
• Manage and maintain floor plans. Responsible for name labels on workstations and LT offices
• Arrange office maintenance (e.g. lights, air-conditioning, photocopying machines, printers) and equipment repair, dealing with tenancy issues, working together with the Technology team
• Conduct daily inspection with a checklist to ensure that LT rooms are in useable condition (furniture, equipment are in place)
• Coordinate regular routine maintenance with building management and cleaners including: carpet steam cleaning, ad hoc cleaning of fridges, cupboards, windows, equipment etc.
• Responsible for day-to-day management of Housekeeping, Facilities, Food & Beverages, Pantry in office
• Responsible for stock/pantry supplies, stationery, furniture order and purchases
• Solicit bids, negotiate contracts, and manage vendor relationships
• Review vendor contracts and ensure that firm’s interest is safeguarded
• Work closely with EA Manager/EAs on office facilities matters
• Provide additional support as required for in-house Marketing or Recruiting functions

Budget Planning and Vendor Management

• When needed, work with project teams on expansion plans, seating and capacity planning, budgets (for example, real estate utilities, day-to-day expenses etc.)
• Effective cost management through efficient ordering of stock/pantry supplies, stationery
• Process, code and submit invoices for payment approval relating to various vendors including catering, business card supplier, florist, couriers, gifts and others
• Track and monitor facility management KPIs and present to Senior Management on a monthly/quarterly basis
• Manage vendor relationships and contractual staff with respect to office items, facility, transport etc.; bring the best possible deals and discounts

Reception

• Manage and oversee the Receptionist and cleaning staff to ensure general office & meeting rooms are always ready for use
• Oversee the professionalism/presentation of the front-of-house areas (i.e. reception and client meeting rooms)
• Manage daily inter-office mail including arranging couriers as and when required and redirect incoming faxes
• Collect office mail from the post box daily
• Arrange afterhours lift access for clients as and when required
• Arrange afterhours office air-conditioning requests
• Act as back up Receptionist in her absence (i.e.: annual leave/sick leave, etc.) / arrange for additional back up support of Receptionist as and when required, with the support from the EA Manager

Regional Office Safety & Security

• Part of the Office Situation Response Team led by the Office Head that manages the day-to-day safety and security of the office and responds to any emergencies
• Conduct audits, verify compliances, and do safety checks (e.g. fire drills, first aid kits); coordinate with HR and global teams to handle Crisis Management
• Leads life safety initiatives, such as fire and first aid training and drills and liaise with building management and local fire and police departments.
• Maintains and updates portals with support from growth office OMs/building management across 6 offices
• Leads and conducts annual regional call-tree exercise across 6 SEA offices and prepares reports/updates to Office Heads

Others/Projects

• In the next 12 - 18 months, the job incumbent will be expected to be heavily involved in office move project from design, planning and engagement with the global facilities team and local project team and vendor.
• Perform other related duties as requested or as responsibilities dictate

Qualification and Preferred Experience

• 8-10+ years of relevant office admin experience gained with MNCs or fast paced work environments
• Passionate in the areas of office services/facilities management
• Working knowledge in core operational areas, such as facilities management, event management (e.g.: recruitment and training events), and staffing & resource allocation
• Skillful in the analysis and re-engineering of systems, processes, and procedures
• Strong records/knowledge management skills
• Purchasing, lease and contract management experience

Desired Attributes

• Excellent presentation skills with a friendly and professional demeanor
• Ability to work under pressure effectively and calmly
• Ability to multi-task
• Ability to work in a team environment
• Proficient organization and time management skills
• Have excellent attention to detail
• Ability to work to own initiative and be proactive
• Strong analytical and interpersonal skills
• Strong communication skills to effectively manage office-wide stakeholders
• Strong sense of detail, able to multitask, have good network of facilities vendors (i.e. electrician, cleaning companies etc.)
• Ability to thrive in a fast paced and dynamic work environment
• Hands-on, committed, and professional with strong stakeholder management skills

To apply, pl send your cv in word doc to [email protected]. Pl also include details on your current salary, expected salary and notice period in your cv.

We regret to inform that only shortlisted candidates will be notified.

Posted by:

CAP Consulting (EA license: 14C7175)

Caroline Poh (EA Registration: R1105649)

Date ad is posted - 27 August 2024

• Overall responsible for the planning and execution of M&E activities during construction project.
• Adhere compliance with building codes, regulations, and safety standards for M&E systems.
• Liaise with consultants, engineers, and other stakeholders to develop detailed M&E plans and specifications.
• Handle the M&E subcontractors and suppliers, ensuring quality workmanship and timely delivery of materials and equipment.
• Supervise progress and performance of M&E works, identifying any deviations or issues and implementing corrective measures.

Requirements:

• Degree in Mechanical/Electrical Engineering
• At least 7 years working as a M&E Manager experience in Building Construction/Hospital Building Project.
• Familiar with building codes, regulations, and safety standards related to M&E installations.
• Good knowledge of mechanical and electrical systems, including HVAC, plumbing, electrical distribution, and fire protection.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Responsibilities

· Coordinate daily Front of the House and Back of the House restaurant operations

· Deliver superior service and maximize customer satisfaction

· Respond efficiently and accurately to customer complaints

· Regularly review product quality and research new vendors

· Organize and supervise shifts

· Appraise staff performance and provide feedback to improve productivity

· Estimate future needs for goods, kitchen utensils and cleaning products

· Ensure compliance with sanitation and safety regulations

· Manage restaurant’s good image and suggest ways to improve it

· Control operational costs and identify measures to cut waste

· Create detailed reports on weekly, monthly and annual revenues and expenses

· Promote the brand in the local community through word-of-mouth and restaurant events

· Recommend ways to reach a broader audience (e.g. discounts and social media ads)

· Train new and current employees on proper customer service practices

· Implement policies and protocols that will maintain future restaurant operations

Requirements and skills

· Proven work experience as a Restaurant Manager, Restaurant General Manager, or similar role

· Proven customer service experience as a manager

· Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

· Familiarity with restaurant management software

· Strong leadership, motivational and people skills

· Acute financial management skills