Total 25,201 customer service manager job vacancies in Others category in Singapore

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We are looking for Vessel Manager for a position based in Singapore.

Job Responsibilities:

• As a Vessel Manager, you will assume full responsibility for the safe operation of a fleet of bulk carrier and Gas vessels assigned to you.
• Besides day-to-day close monitoring of vessels, you will be required to supervise drydockings and repairs, carry out vessel inspections, conduct technical investigations, ensure certification and documentation of vessels under your charge are up to date and meet international safety standards.
• To monitor and control spare parts supply to the vessels. You will judiciously manage budgets allocated to vessels and produce regular reports.
• You will attend vessels at port and/or short sailing on scheduled visits and prepare vessel inspection reports. You need to drive safe work culture and inspire the shipboard team.
• To objectively analyze and report on performance of shipboard personnel.
• Coordinate with Operations, QHSE and Fleet Personnel department in smooth & efficient operation of assigned vessels.
• Any other assignments as needed.

Requirements:

• Chief Engineer's Certificate of Competency and more than 3 years of shore experience in Technical management.
• Experience on Bulk and Gas Carriers is desirable.
• You should have a strong focus on cargo handling equipment & knowledge of cargo gear maintenance requirement.
• Good leadership qualities & strong commitment to safety/compliance procedures are essentially needed in our organization.
• You should be professionally sound, highly motivated and a good team player.
• Good proficiency in English communication required.
• You will be stationed in Singapore and travelling to attend ships.

Lead and guide the quantity surveying team in contracts administration to ensure quality and timeliness in delivery of their assigned tasks and responsibilities.

• Advise and resolve requests for equitable adjustment, contract disputes and contract claims.
• Oversee the preparation and monitoring of project cost budget, cash-flow cash-flow for project, track changes in design/construction work and adjust budget projections accordingly.
• Oversee and manage main contract progress claim and subcontract payment.
• Work closely with the project team to ensure timely award of subcontractors and suppliers.
• Ensure timely finalization of main and subcontract.
• Any other duties that may be assigned.

Interested applicants, please apply online or send your resume in WORD format to [email protected] & [email protected]

Thank you for your application but we regret that only shortlisted candidates will be notified.

JOB DUTIES & RESPONSIBILITIES

• Support for the preparation of project proposals including financial, logistics and technical aspects
• Be involved with client meetings and whenever issues develop on a project to ensure a correct approach and deliver the best outcome for the business. ​
• Handling quantity survey related activities, involving resource planning, inprocess inspection, and coordination with the internal departments and external project stakeholders
• Manage quality assurance processes and deliverables throughout the project lifecycle.
• Be familiar with, all Government related department (i.e. Construction Bureaux, Quality Bureaux) requirements for Consultancy / Project Management, ensuring services are comply with local codes, standards, and regulations.
• Oversee the commissioning process for all mechanical systems, ensuring they are installed and operating according to design intent.
• Develop and implement commissioning plans, checklists, and performance testing procedures.
• Manage compilation of technical reports and submission of status report, including progress update
• Provide technical advice in testing and commissioning aspects, assistance and coaching to delivery team members

We are seeking an Manager, Risk to join our Palm business. The ideal candidate must bring a proven track record of successfully leading a team in the realm of Commodities risk management. The role involves comprehensive oversight of risk across commodity, FX and counterparty credit exposure.

Responsibilities

• Lead and manage commercial and market risk management for Apical’s palm oil processing, trading and distribution businesses - including, but not limited to price, forex, credit and counterparty risk
• Strengthen and manage the trading & market risk control interface with the traders and related functions including execution, middle office, and finance
• Oversee the daily monitoring of risk limits (position, VAR, drawdown etc) as well as manage reporting of P&L, including business analysis and commentaries on the P&L drivers
• Strengthen processes relating to daily P&L preparation to monitor business performance and ensure its accuracy, including improving current VAR implementation
• Drive improvement of risk management processes including review of current risk policies and implementing new digital systems where appropriate.

Job Requirements:

• Degree in Accounting and professional accounting qualification
• Have at least 10 years regional strategic financial management experience from similar or agri/commodities companies
• Possess strong business acumen and strong commercial sense
• Demonstrated business partnering skills and good teamwork
• Experienced in developing and managing policies for risk related to commodity trading including price, FX, counter party and credit risk

Responsibilities:

1. Develop and maintain client relationships, understand client needs, and provide personalized financial planning and solutions.
2. Analyze market dynamics, recommend suitable financial products and services to clients, and achieve sales targets.
3. Assist clients in understanding the characteristics of financial products and investment risks, and provide professional investment advice.
4. Establish and maintain good client relationships to improve client satisfaction and loyalty.

Requirements:

1. Bachelor's degree or above in finance, economics, management, or related fields preferred.
2. Experience in state-owned enterprises is preferred, with familiarity with state-owned enterprise culture and business processes.
3. Strong communication skills, sales techniques, and service awareness to provide clients with professional advice and solutions.
4. Strong learning ability and adaptability to quickly understand financial product knowledge and market dynamics.
5. Team spirit and a positive work attitude, able to withstand a certain level of work pressure.

Benefits:

1. The company provides a comprehensive training system and promotion mechanism, offering employees excellent career development opportunities.
2. Competitive compensation and benefits, including base salary, commission, and bonuses.
3. Rich employee benefits and team activities to create a harmonious and warm working atmosphere.
4. Passionate and experienced sales professionals are welcomed to join us in shaping a brighter future together! Interested candidates, please contact us via WhatsApp at 82628788. We will promptly get in touch with you to arrange an interview.

Amazon’s SG Consumables team is looking for a talented Vendor Manager for our Baby & Beauty categories . Our vision is to transform how our customers in Singapore shop grocery. We will achieve this by delivering a tech-led, seamless shopping experience for our customers. We will combine relevant selection, high quality, great availability and value, with convenience through ease of ordering and speed of delivery to win customers trust.

In this role, you will seek to redefine how customer shop grocery in Singapore, building a best in class shopping experience for Baby & Beauty products. You will be the main point of contact with Brands for the Fresh channel and will deal with top management of large brands as well as small manufacturers. You will be a passionate customer and category advocate within Amazon; possess strong negotiation and analytical skills, together with proven commercial knowledge and experience. The ability to effectively prioritize and multi-task is a must, together with excellent project management skills and laser sharp attention to detail.

Key job responsibilities
- Create and implement the overall business strategy for their vendors' business including managing vendor negotiations and peak periods.
- Take a pivotal role in the Fresh business, helping to define and drive our strategy.
- Act as the ‘business owner’ for their vendors' business, possessing a complete understanding of internal and external variables that impact the business and P&L, this entails owning forecasting, monitoring and reporting on the business.
- Manage selection through strong vendor relationships, including assessing market procurement conditions, recommending terms, and implementing procurement strategies.
- Be responsible for the following areas of business management: promotional campaigns, support to in-stock management (in close relationship to our supply chain management team), product management, quality management and vendor performance communications.
- Monitor and research industry and competitive trends to make the Amazon offering the best for the customer.

BASIC QUALIFICATIONS

- Knowledge of Excel and extracting data through varied reporting tools in order to drive and influence business decisions
- 5+ years of retail, operations, product or program management, or business management/consulting with negotiations and delivering results experience
- Bachelor's degree
- Experience with financial analysis and P&L ownership

PREFERRED QUALIFICATIONS

- Experience in vendor negotiations, pricing and promotion, inventory management, and product development
- Experience managing large data sets and utilizing to drive performance and process improvements
- Experience in e-commerce

PURPOSE / OBJECTIVE / SCOPE

The Showroom Manager would be responsible for all of OnTheList flash sale events be it in-store or pop-up, to ensure a smooth execution of all operations. To work with new and repeated brands on a weekly basis will require high competency in strategic thinking, customer focus, innovation, change, talent, people as well as performance management.

DUTIES & RESPONSIBILITIES

• Responsible for the overall flash sales productivity & results. To achieve weekly event sales targets, overseeing all store/pop up functions, from sales management (set up, inventory inbound/outbound, teardown), VIP events to the implementation of innovative store initiatives
• Always maintain an impeccable image for our Brands with an appealing visual merchandising and a neat clean store environment
• Coach operational team in building relationships with customers and understanding their needs. Maintain a strong operational team that deliver an engaging and great shopping experience, building trust and confidence for customers to recommend us, the “OnTheList” brand to their families and friends
• Onboard and retain effective full-time & part-time operational teams. Plan weekly staffing rosters based on per event budget, to meet the needs of the business. Cultivate an environment that support OnTheList values and work culture
• Drive operational efficiencies to help minimize risk while protecting the store assets

REQUIREMENTS:

• Diploma or above
• At least 5 years working experience in retail environment with at least 3 years managerial experience
• Possess excellent communication, customer service and interpersonal skills.
• Self-motivated, mature and good team-player.
• Good PC skills such as MS Office in excel, words and powerpoint
• Strong logical mindset, high-energy self-starter with a relentless, entrepreneurial work ethic
• Exceptionally well organized, good time management and ability to multitask

WHAT WE OFFER:

- 5 days work week

- Fixed Sunday, PH off

- Group medical insurance

- Education allowance

We are assisting our client, an established healthcare organization, in searching for an experienced Hospital Operations Manager to join their team. The manager will collaborate with multidisciplinary teams to drive operational excellence, manage vendor relationships, and oversee budgeting and financial management.

Responsibilities

• Oversee all aspects of linen and laundry services, ensuring timely processing, distribution, and cleanliness of linens.
• Implement best practices for inventory management and track linen usage to optimize costs.
• Collaborate with the food services team to develop and implement menus that meet dietary requirements and enhance patient satisfaction.
• Monitor food safety and quality standards in compliance with health regulations.
• Manage bed occupancy and availability, coordinating with nursing and admissions staff to streamline patient flow.
• Implement strategies to reduce bed wait times and optimize bed turnover.
• Supervise the claims processing team to ensure accurate and timely submissions to the agency
• Work with relevant departments to resolve issues and improve work process efficiency.
• Analyse claims data to identify trends and areas for improvement.
• Conduct regular inspections and audits to ensure compliance with healthcare regulations and standards.
• Prepare for and facilitate external accreditation and inspection processes.
• Lead cross-functional projects aimed at improving operational efficiency, patient care, and service delivery.
• Develop project plans, timelines, and budgets, ensuring projects are completed on schedule and within budget.
• Ensure all operational practices comply with the Personal Data Protection Act, protecting patient information and privacy.
• Conduct regular audits for staff on data protection policies and best practices.
• Provide essential secretariat support for management meetings, ensuring effective communication, documentation, and follow-up on operational initiatives.
• Involve collaborating closely with leadership and various departments to facilitate discussions that drive strategic decisions and enhance overall hospital performance.
• Foster a culture of collaboration among clinical and administrative teams to enhance patient care and service delivery.
• Participate in interdisciplinary meetings to address operational challenges and develop solutions.
• Oversee the procurement process for services related to Linen, Food Services, and other operational needs.
• Develop and maintain relationships with vendors and service providers, ensuring quality and cost-effectiveness.
• Evaluate and negotiate contracts and service agreements to ensure quality service delivery and cost-effectiveness securing optimal terms for the hospital.
• Recruit, train, and develop staff, promoting a positive work environment and encouraging professional growth.
• Conduct performance evaluations and provide coaching to enhance team performance.
• Develop and manage operational budgets, ensuring alignment with organizational financial goals.
• Monitor expenditures and implement cost-control measures to maintain financial stability.
• Leverage data analytics to inform and guide operational decisions within the healthcare facility.
• Work closely with clinical and administrative teams to ensure smooth operations and high patient satisfaction.
• Address feedback and concerns from staff and patients to improve service delivery.
• Assume other responsibilities relevant to the position as delegated from time to time, including work relating to the expansion of services and development of new services or new projects.

Requirements

• Bachelor’s degree in Healthcare Administration, Business Administration, or a related field; Master’s degree preferred.
• Minimum of 5 years of experience in healthcare operations management, with a focus on services such as linen and laundry, food services, or patient management.
• Strong leadership and interpersonal skills.
• Excellent communication and problem-solving abilities.
• Proficient in project management and financial analysis.
• Knowledge of PDPA and healthcare regulations.
• Carry out other responsibilities and duties as assigned from time to time.

Job Description

• Manage process of exchange, collaboration and coordination of BIM data with consultants, contractors and other stakeholders;
• Manage and develop BIM protocol, standards and content (library);
• Conduct in-house BIM training;
• Manage processes, implementation, best practices and techniques of BIM and related tools;
• Actively promote advanced and innovative BIM-based methodologies towards integrated practice;
• Provide internal BIM consultancy for projects within the firm;
• Creates & manages Project BIM Execution Plan, Projects SOPs and BIM Implementation Plan;
• Established and assist project teams in documentation process and workflows.
• Chair/ lead BIM coordination and clash detection meetings;
• Monitor and ensure quality control and quality assurance between BIM Models.

Job Requirements

• At least 6 - 7 years’ experience working in lead position on BIM projects for BIM Manager position;
• Well-versed in Singapore BCA BIM e-submission (Corenet X) process, requirements and guidelines;
• Excellent knowledge and experience in Autodesk Building Design Suite software including Revit, Navisworks and Dynamo;
• Diploma/ Degree in Architecture/Structure/Mechanical or its equivalent with minimum 5 years of relevant experience;
• At least 3 years of experience working in lead position on BIM projects for BIM Manager position;
• Proficiency in parametric design tools, Rhino, Grasshopper, Revizto is an advantage;
• Well-versed in Singapore BCA BIM e-submission process, requirements and guidelines;
• Excellent knowledge and experience in Autodesk Building Design Suite software including Revit and Dynamo;
• Completed BCA Academy’s BIM Modelling and BIM Management would be an added advantage.

About Us:

The Singapore Kindness Movement (SKM) is a non-profit organisation dedicated to promoting kindness and graciousness in Singapore. We work towards inspiring individuals and organisations to internalise and practice values that promote harmony, respect, and consideration. We are seeking a dynamic and passionate Manager (Education) to join our team and play a crucial role in advancing our mission.

Job Description:

The Manager (Education) works in the Singapore Kindness Movement’s (SKM) education team in conceptualising and executing programmes through schools to achieve SKM’s mission. He/She reports to the Deputy Director (Education) and Executive Director.

He/She joins the team of managers and assistant managers to lead the organisation’s delivery of programmes and outreach to preschoolers, lower primary students and their parents, and educators.

The Manager (Education)’s job description is as follows:

• Conceptualises, markets and executes programmes, events and resources to inculcate kindness and graciousness in students from preschool to tertiary levels
• Serves as part of the Kindsville and Friends of Singa team, supporting programmes under these two banners
• Seeks, builds and maintains partnerships with preschools, schools, service-learning clubs, government, and private organisations to run educational programmes and events
• Collaborates with partners to enhance parent-child engagement through community outreach efforts, particularly leveraging the Kindsville initiative
• Plans, markets and executes the annual Kindness Award Ceremony, covering tasks from nomination consolidation and coordination to event management
• Maintains and organises archives of collaterals, photos and previous work for future reference. Manages and updates content on websites for key programmes, ensuring the latest and most impactful messages are shared
• Ensures rigorous administrative and procurement processes for projects and initiatives. Adheres to sound governance principles, managing internal budget, logistics and sponsorship requests effectively
• Establishes accountability and evaluation standards to measure the impact of our programmes. Delivers comprehensive post-event reports and programme conclusion, offering insights and recommendations for future improvement
• Works with the different sectors within SKM for the seamless implementation of all programmes. Actively participates in and contributes to assigned task clusters within the Secretariat, fostering a collaborative working environment

Qualifications

• Skills: Strong organisational and project management skills. Excellent verbal and written communication capabilities.
• Education: A bachelor’s degree in education, social work, or a related field is preferable.
• Experience: At least two years of experience in programme development and management, preferably in the education sector or at least three years of experience in other fields
• Certifications: Any additional qualifications in educational programme design, public relations, or marketing will be a plus.
• Manage and review internal budget and logistics for programmes and events under your charge, including sponsorship requests.
• Establish accountability and evaluation standards and procedures to track programme effectiveness and impact.
• Provide post-event and programme reports for review and recommend areas of improvement.
• Seek, build, and maintain partnerships to collaborate with tertiary service-learning clubs, government, and private organisations to run tertiary programmes and events.

Why Join Us?

• Be part of a meaningful mission to create a kinder, more gracious Singapore.
• Work in a dynamic, collaborative environment
• Opportunity to grow and develop

If you are enthusiastic about leveraging your expertise to foster kindness and graciousness across Singapore, please submit your resume, a cover letter detailing your experience and expected remuneration package.

Join us in our mission to inspire kindness and connect communities. We look forward to welcoming a motivated and creative professional to our team!

Overview:
At Oldendorff, we carry 320 million tons of bulk and unitized cargo worldwide, with 14,000 port calls annually across 125 countries. Operating an average of 700 chartered and owned ships, we value adaptability, reliability, and team spirit in a rapidly changing international setting. We seek an organized, hands-on, and service-oriented Administration Manager to join our multicultural Singapore team, supporting office-related functions and administration projects from A to Z.

Key Responsibilities:

· Oversee the planning and ordering of corporate merchandise to ensure we have the right items.

· Support with various office operations (seating arrangements, mobile phone plans, lunch services, business card requests and courier services).

· Track office assets to ensure they are well-maintained and support a smooth work environment.

· Assist new joiners and employees with any administrative inquiries or requirements.

· Manage office bill processing, ensuring accurate records and timely payments within budget.

· Build and maintain positive relationships with tenants through effective contract management and prompt responses.

· Foster strong relationships with vendors and suppliers, including managing contract negotiations and performance evaluations.

· Assist with office maintenance activities to ensure compliance with safety standards and operational efficiency.

· Track expenses and prepare reports to provide insights into spending, ensuring adherence to budget.

· Oversee operations of bunker apartments, managing maintenance and tenant communications effectively.

· Manage warehouse inventory by monitoring stock levels and organizing storage for efficient order fulfillment.

· Assist with onboarding and offboarding processes in close collaboration with HR and Travel Desk

· Assist with planning and managing events ensuring all administrative aspects are handled effectively.

· Provide backup support for the Singapore administration team as required.

· Be available for after-hours or weekend maintenance work when necessary.

Requirements:

· Service-oriented, approachable, and willing to go the extra mile

· Strong team player with effective communication and interpersonal skills

· Previous experience in office or administrative roles.

· Comfortable speaking and writing in English.

· Familiar with Excel, Word, and Microsoft 365.

· Able to think on your feet, multitask, proactive and handle pressure with ease

· Experience in event organization is an advantage

Responsibilities:

• Identify and mitigate risks in contract terms, providing expert advice on contract clauses, obligations, and liabilities.
• Evaluate contractual risks and implement effective risk mitigation strategies.
• Ensure compliance with legal and regulatory standards, staying informed of changes in construction and contract law.
• Oversee the full contract lifecycle from initiation through project completion and closeout.
• Monitor contract performance to ensure deliverables meet quality, cost, and timeline requirements.
• Manage variations, claims, and scope changes, assessing their impact on contract terms and project objectives.
• Ensure contract budgets align with financial targets by tracking project expenses and revenue.
• Approve and process payments to contractors and subcontractors, ensuring accurate billing and invoicing.
• Serve as the main point of contact for contract matters with project teams, clients, subcontractors, and suppliers.
• Communicate contract requirements, modifications, and potential issues clearly to all stakeholders.
• Address conflicts and disputes that arise during project execution, collaborating with legal teams as needed.
• Ensure fulfillment of all contractual obligations, conducting regular compliance audits.
• Supervise and mentor junior contract managers, providing guidance on complex contract matters.
• Lead training sessions for the team on best practices in contract management, risk mitigation, and compliance.

Job Requirements:

• Bachelor’s degree in Construction Management, Quantity Surveying, or a related field
• At least 10 years of experience in contract management and administration, specifically in the construction industry
• Extensive expertise in contract negotiation and administration
• Relevant experience in both public and private sector projects in Singapore
• Experience managing subcontracts effectively

Strong knowledge and practical application of local Conditions of Building Contracts

JOB DESCRIPTION:

• Hire and train staff.
• Assign staff to shifts.
• Motivate staff members during busy shifts.
• Listen and respond to customers' complaints.
• Order stock for the store.
• Create and maintain monthly budgets.
• Prepare payslips for staff.
• Meet monthly and annual sales targets.

JOB REQUIREMENT:

• Prior experience in retail.
• Excellent interpersonal skills.
• Natural leadership abilities.
• Ability to multitask.
• Excellent customer service skills.

Benefits Summary

• Government Healthcare Sector
• Up $5000 + AWS + Bonuses
• Stable Career Opportunity
• Office Hours

Duties & Responsibilities

• Manage service point operations assigned
• Responsible for daily operations of these service points, including front counter services, administrative / operational matters and partnering Nurse Manager and other stakeholders to solve system and process problems
• Work with other department managers to ensure a positive experience for patients along the continuum of care
• Ensuring facilities are patient friendly and safe
• Partner the department managers (Ops & Admin) in achieving customer satisfaction targets
• Responsible for devising innovative services to continually improve service levels and delight customers
• Responsible for achieving volume and financial targets for clinical targets assigned. Develop and carry out business plans in conjunction with clinical chiefs to ensure that goals are reached
• Manage business through annual financial budgeting and regular reviews with clinical heads, and development of new business
• Manage a group of non-nursing staff providing services in service points. Conduct appraisals for non-nursing staff
• Ensure that non-nursing staff receive appropriate induction, orientation and training so that they possess appropriate skills and knowledge to carry out their jobs.
• Responsible for staff recruitment and retention to achieve stable, skilled and motivated workforce and achieve the desired customer and business outcomes.
• Responsible for two-way communication between staff and management and ensure timely dissemination of information, escalation of issues and recommending solutions to problems
• Participate in committees and other tasks as assigned
• Job rotations to other operational areas after 3 years

Job Requirements

• Degree in any discipline with minimum 3 years’ work experience in Healthcare industry
• Healthcare operational experience will be advantageous although not necessary
• At least 2 years of experience in managing frontline staff
• Analytical, quantitative with strong communication skills (written and verbal)
• Proficient in Microsoft Word/Excel/Powerpoint

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Interested candidates kindly click the APPLY NOW.

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Chanel Loh Su Fui

Registration Number: R22110419

EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

EA License No: 06C2859

Scope:

• Conduct market research, data analysis and organise information for marketing strategy
• Organise and coordinate programme outreach in a timely and cost-effective manner
• Initiate and organise discussion with various partners and stake holders for program outreach.
• Organise and coordinate local and overseas roadshows and info sessions.
• Prepare programme collaterals
• Oversee digital marketing campaign
• Create social media contents
• Follow up on various marketing efforts to track the effectiveness
• Enhance programme branding.
• Plan & execute engagement activitie
• Oversee administrative support required
• Process claims from grants, where available
• Attend to audit query and exercise.

Requirements:

• Bachelor degree in any discipline, preferably with 3 to 5 years relevant work experience in university school environment
• Knowledge in marketing, branding and project management is ideal
• Budget planning and revenue projection
• Experience in processing claims from grants
• Capability to work independently to drive the execution of projects
• Demonstrated resourcefulness, strong problem-solving skills, and the ability to multitask efficiently

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified

Responsibilites:

• To plan, develop and implement the organizational strategy and framework for patients’ relations and positive experience in the patients' journey of care
• To oversee and be responsible for the communications and patients’ relations matters of through befriending and building of a strong rapport with the patients and their family.
• To collaborate with HODs and line staff to operationalize the patients experience strategy.
• To provide expertise and resources in educating the Head of Departments and line staff in the philosophy and techniques of patients experience improvement.
• To set benchmarks/targets for evaluating the effectiveness of the patients’ relations services and programmes for the purpose of continuous improvement.

Principal Responsibilities

1) Patients Relations Engagements

• To establish contact with patients and their family (next-of-kin or spokesperson or designated caregiver) at the point of referral (hospital tour) or upon admission to the wards.
• To be the point person of the hospital for the patients and their family.
• To implement workflow to ensure a positive experience at every touch point with patients and their family.
• To identify caregivers stress and discern sensitive issues and offer counsel/suggestions to solve the problem or to handle the situation.
• In any crisis situation to advise and support the Head of Department and the staff on the appropriate approach and action to be taken to diffuse anger and tension, at the same time relate to the patient and his/her family to offer empathy and counselling, where necessary, to calm the situation. Offer practical solutions and support to the patient and the family where caregiver stress has been identified.
• Identify and assist/support staff andHead of Departments who are struggling with patients’ relations and communication issues.
• To supervise, train and mentor the team of Ward Ambassadors who are part of the Patients Relations Team.
• To review and assist in handling feedback and complaints received through the Patients Feedback Form with appropriate (verbal/written) responses.

2) Patients Experience Programmes

• To work with Corporate Communications, Pastoral Care Services and Nursing in organizing patients’ engagement events.
• To develop programmes and events to promote patients’ engagement and improve patients experience.

3) Family/Caregivers Engagement

• To proactively identify caregivers stress and engage caregivers in conversations for the purpose of offering empathy and support, solutions and resources that will enable them to cope better.
• To collaborate with external agencies like Caregivers Alliance in supporting the caregivers and post discharge follow up.
• To participate in ward processes relevant to patients’ relations and experience.

Secondary Responsibilities

• To provide training in dementia care to staff as well as to caregivers.
• To carry out duties and responsibilities that may be assigned from time to time.

Job Requirements

• min. Diploma/Degree in Public relations, Communications and Counselling related field of study
• Prior 3-4 years of relevant working experience in hospitality or healthcare public relations or caregiver support and counselling.
• Minimum 4-5 years relevant experience in a managerial role.
• Prior 2-3 years of patient relations work experience from Healthcare/Social Service industry
• Has excellent interpersonal and communication skills.

Interested applicants, please email your updated CV to [email protected] or WA 97527630 for more information.

We regret to inform that only shortlisted candidates will be contacted.

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Position Purpose

• Carry out specific range of operation tasks within clearly defined SOP (standard operating procedures)

• Work independently and as a reliable team member, carrying out assigned task and know when to request for help or advice

Responsibilities

• Restaurant Operations

• Execute assigned area of responsibility (e.g. greeter, runner, bartender, cashier) based on SOP

• Set up restaurant for service day, which include but not limiting to checking on availability of food item and special menu, guest reservation status, service area set-up, cash register and payment machines

• Provide service to customers

• Execute proper cash management

• Preparation and serving of all drinks, beverages and dessert items

Restaurant Management & Planning

• Address customers’ complaints in accordance to guidelines and to escalate issues to supervisors when necessary

• Identify and report all potential problems and to provide recommendations pertaining to the provision of services, food quality and cleanliness

Quality Assurance & Control

• Comply with SOP and safety requirements

• Ensure quality of food is up to the prescribed standard

• Ensure safety and hygiene standards are maintained by inspecting and cleaning of all utensils and restaurant area

• Identify and report unsafe and/or non-compliant conditions and behaviors pertaining to personal and food safety

People Management

• Perform as a reliable team member and communicate clearly and audibly

-The managing 's responsibilities include developing and implementing strategic plans and company policies, maintaining an open dialogue with stakeholders, and driving organizational success.

-To be successful as a manager you should be able to manage and advance a business's strategic objectives. Ultimately, an outstanding Manager is an exceptional leader, drives a company's strategic visions, and is adept at crisis management

-Maintaining positive and trust-based relations with business partners, shareholders, and authorities.

Brief Summary:

• Basic up $5500
• Mon to Fri: 9.00am - 6.00pm
• Location: UBI
• Permanent Role + VB + 14AL

Job Responsibilities:

• Collaborate with the Commercial Manager to develop online retail strategies for Singapore and Asia Pacific markets.
• Support brand and product marketing strategies to align with business goals and maximize revenue.
• Plan and implement customer engagement activities to enhance the eStore experience and boost conversions.
• Create engaging content for digital ads, EDMs, and other acquisition channels.
• Coordinate brand, marketing, and eCommerce activities with cross-functional teams.
• Develop and manage partnerships with KOLs, media, and stakeholders from ideation to execution.
• Generate monthly reports on brand and competitor performance, identifying growth opportunities.
• Stay updated on industry trends to keep content relevant and innovative.
• Oversee daily eCommerce operations, including storefront updates, order fulfilment, and customer issue resolution.
• Ensure accurate and up-to-date eCommerce content across all platforms.
• Plan and execute promotions, livestreaming campaigns, and collaborations with content creators.
• Liaise with vendors to troubleshoot issues, optimize the eStore experience, and enhance backend systems.
• Analyze product and campaign performance to improve marketing ROI and effectiveness.

Job Requirements:

• Min. 2 to 3 years of experience, with preferably experience in the FMCG / beauty industry.
• Min. Degree in Marketing, Sales or equivalent.
• Proven experience in working with platforms such as Shopee, Lazada and eStore.

For consideration, kindly submit your CV by clicking “APPLY NOW” or TEXT +65 9422 1220 for confidential discussion.

*Only shortlisted candidates would be notified*

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R22111807 | Yap Teng Hui

Brief Summary:

• Basic up $5500
• Mon to Fri: 9.00am - 6.00pm
• Location: UBI
• Permanent Role + VB + 14AL

Job Responsibilities:

• Collaborate with the Commercial Manager to develop online retail strategies for Singapore and Asia Pacific markets.
• Support brand and product marketing strategies to align with business goals and maximize revenue.
• Plan and implement customer engagement activities to enhance the eStore experience and boost conversions.
• Create engaging content for digital ads, EDMs, and other acquisition channels.
• Coordinate brand, marketing, and eCommerce activities with cross-functional teams.
• Develop and manage partnerships with KOLs, media, and stakeholders from ideation to execution.
• Generate monthly reports on brand and competitor performance, identifying growth opportunities.
• Stay updated on industry trends to keep content relevant and innovative.
• Oversee daily eCommerce operations, including storefront updates, order fulfilment, and customer issue resolution.
• Ensure accurate and up-to-date eCommerce content across all platforms.
• Plan and execute promotions, livestreaming campaigns, and collaborations with content creators.
• Liaise with vendors to troubleshoot issues, optimize the eStore experience, and enhance backend systems.
• Analyze product and campaign performance to improve marketing ROI and effectiveness.

Job Requirements:

• Min. 2 to 3 years of experience, with preferably experience in the FMCG / beauty industry.
• Min. Degree in Marketing, Sales or equivalent.
• Proven experience in working with platforms such as Shopee, Lazada and eStore.

For consideration, kindly submit your CV by clicking “APPLY NOW” or TEXT +65 9422 1220 for confidential discussion.

*Only shortlisted candidates would be notified*

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R22111807 | Yap Teng Hui

Brief Summary:

• Basic up $5500
• Mon to Fri: 9.00am - 6.00pm
• Location: UBI
• Permanent Role + VB + 14AL

Job Responsibilities:

• Collaborate with the Commercial Manager to develop online retail strategies for Singapore and Asia Pacific markets.
• Support brand and product marketing strategies to align with business goals and maximize revenue.
• Plan and implement customer engagement activities to enhance the eStore experience and boost conversions.
• Create engaging content for digital ads, EDMs, and other acquisition channels.
• Coordinate brand, marketing, and eCommerce activities with cross-functional teams.
• Develop and manage partnerships with KOLs, media, and stakeholders from ideation to execution.
• Generate monthly reports on brand and competitor performance, identifying growth opportunities.
• Stay updated on industry trends to keep content relevant and innovative.
• Oversee daily eCommerce operations, including storefront updates, order fulfilment, and customer issue resolution.
• Ensure accurate and up-to-date eCommerce content across all platforms.
• Plan and execute promotions, livestreaming campaigns, and collaborations with content creators.
• Liaise with vendors to troubleshoot issues, optimize the eStore experience, and enhance backend systems.
• Analyze product and campaign performance to improve marketing ROI and effectiveness.

Job Requirements:

• Min. 2 to 3 years of experience, with preferably experience in the FMCG / beauty industry.
• Min. Degree in Marketing, Sales or equivalent.
• Proven experience in working with platforms such as Shopee, Lazada and eStore.

For consideration, kindly submit your CV by clicking “APPLY NOW” or TEXT +65 9422 1220 for confidential discussion.

*Only shortlisted candidates would be notified*

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R22111807 | Yap Teng Hui

Brief Summary:

• Basic up $5500
• Mon to Fri: 9.00am - 6.00pm
• Location: UBI
• Permanent Role + VB + 14AL

Job Responsibilities:

• Collaborate with the Commercial Manager to develop online retail strategies for Singapore and Asia Pacific markets.
• Support brand and product marketing strategies to align with business goals and maximize revenue.
• Plan and implement customer engagement activities to enhance the eStore experience and boost conversions.
• Create engaging content for digital ads, EDMs, and other acquisition channels.
• Coordinate brand, marketing, and eCommerce activities with cross-functional teams.
• Develop and manage partnerships with KOLs, media, and stakeholders from ideation to execution.
• Generate monthly reports on brand and competitor performance, identifying growth opportunities.
• Stay updated on industry trends to keep content relevant and innovative.
• Oversee daily eCommerce operations, including storefront updates, order fulfilment, and customer issue resolution.
• Ensure accurate and up-to-date eCommerce content across all platforms.
• Plan and execute promotions, livestreaming campaigns, and collaborations with content creators.
• Liaise with vendors to troubleshoot issues, optimize the eStore experience, and enhance backend systems.
• Analyze product and campaign performance to improve marketing ROI and effectiveness.

Job Requirements:

• Min. 2 to 3 years of experience, with preferably experience in the FMCG / beauty industry.
• Min. Degree in Marketing, Sales or equivalent.
• Proven experience in working with platforms such as Shopee, Lazada and eStore.

For consideration, kindly submit your CV by clicking “APPLY NOW” or TEXT +65 9422 1220 for confidential discussion.

*Only shortlisted candidates would be notified*

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R22111807 | Yap Teng Hui

Brief Summary:

• Basic up $5500
• Mon to Fri: 9.00am - 6.00pm
• Location: UBI
• Permanent Role + VB + 14AL

Job Responsibilities:

• Collaborate with the Commercial Manager to develop online retail strategies for Singapore and Asia Pacific markets.
• Support brand and product marketing strategies to align with business goals and maximize revenue.
• Plan and implement customer engagement activities to enhance the eStore experience and boost conversions.
• Create engaging content for digital ads, EDMs, and other acquisition channels.
• Coordinate brand, marketing, and eCommerce activities with cross-functional teams.
• Develop and manage partnerships with KOLs, media, and stakeholders from ideation to execution.
• Generate monthly reports on brand and competitor performance, identifying growth opportunities.
• Stay updated on industry trends to keep content relevant and innovative.
• Oversee daily eCommerce operations, including storefront updates, order fulfilment, and customer issue resolution.
• Ensure accurate and up-to-date eCommerce content across all platforms.
• Plan and execute promotions, livestreaming campaigns, and collaborations with content creators.
• Liaise with vendors to troubleshoot issues, optimize the eStore experience, and enhance backend systems.
• Analyze product and campaign performance to improve marketing ROI and effectiveness.

Job Requirements:

• Min. 2 to 3 years of experience, with preferably experience in the FMCG / beauty industry.
• Min. Degree in Marketing, Sales or equivalent.
• Proven experience in working with platforms such as Shopee, Lazada and eStore.

For consideration, kindly submit your CV by clicking “APPLY NOW” or TEXT +65 9422 1220 for confidential discussion.

*Only shortlisted candidates would be notified*

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R22111807 | Yap Teng Hui

Brief Summary:

• Basic up $5500
• Mon to Fri: 9.00am - 6.00pm
• Location: UBI
• Permanent Role + VB + 14AL

Job Responsibilities:

• Collaborate with the Commercial Manager to develop online retail strategies for Singapore and Asia Pacific markets.
• Support brand and product marketing strategies to align with business goals and maximize revenue.
• Plan and implement customer engagement activities to enhance the eStore experience and boost conversions.
• Create engaging content for digital ads, EDMs, and other acquisition channels.
• Coordinate brand, marketing, and eCommerce activities with cross-functional teams.
• Develop and manage partnerships with KOLs, media, and stakeholders from ideation to execution.
• Generate monthly reports on brand and competitor performance, identifying growth opportunities.
• Stay updated on industry trends to keep content relevant and innovative.
• Oversee daily eCommerce operations, including storefront updates, order fulfilment, and customer issue resolution.
• Ensure accurate and up-to-date eCommerce content across all platforms.
• Plan and execute promotions, livestreaming campaigns, and collaborations with content creators.
• Liaise with vendors to troubleshoot issues, optimize the eStore experience, and enhance backend systems.
• Analyze product and campaign performance to improve marketing ROI and effectiveness.

Job Requirements:

• Min. 2 to 3 years of experience, with preferably experience in the FMCG / beauty industry.
• Min. Degree in Marketing, Sales or equivalent.
• Proven experience in working with platforms such as Shopee, Lazada and eStore.

For consideration, kindly submit your CV by clicking “APPLY NOW” or TEXT +65 9422 1220 for confidential discussion.

*Only shortlisted candidates would be notified*

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R22111807 | Yap Teng Hui

• To Assist In The Cs Dept Reporting To Team Manager
• Must Have The Passion In Learning And To Accept This Task
• To Handle All Bookings For Both Air And Sea
• To Liaise With Air And Sea Carriers
• To Liaise With Customers
• To Handle All Sea Documentation Work Like Bookings, Bl Etc
• Able To Use And Handle Microsoft Office And All Emails

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