Total 25,303 customer service manager job vacancies in Others category in Singapore

A construction operations manager typically has a wide range of responsibilities, which can include the following

• Managing projects from beginning to end, including planning, scheduling, budgeting, coordinating with other teams, and supervising workers.
• Developing and enforcing safety standards, policies, and procedures for the workplace.
• Evaluating safety standards on site and enforcing regulations to ensure worker safety.
• Overseeing the bidding process for contracts and hiring subcontractors or outside labor when necessary.
• Managing the project budget, including ordering supplies and materials as needed.
• Directing and overseeing all aspects of construction projects from start to finish, including scheduling and organizing workers’ tasks and materials.
• Working with architects, engineers, contractors, and subcontractors to develop construction plans and schedules.
• Ensuring that all projects are completed on time and within budget by managing daily operations such as equipment maintenance and labor scheduling.
• Reviewing blueprints and other plans to determine how best to implement a new construction project

Project Safety Manager

a. Minimum 10 years of Workplace Safety and Health (WSH) experience in the construction industry, preferably 5 years with developer/main

contractor.

b. Minimum 5 years of WSH experience in deep excavation works.

c. Minimum 3 years of experience in managing a team of site safety

personnel.

d. Possess Engineering, Workplace Safety & Health Disciplines, or

related qualifications.

e. Registered with MOM as a Workplace Safety and Health Officer

(WSHO) and has been practising as WSHO for at least 5 years.

f. Has obtained certificate in development of a Risk Management

Implementation Plan (bizSAFE Level 2) or equivalent.

g. Has obtained certificate in DfS appreciation course.

h. Good communication skills and a competent team leader

i. Conversant with all procedures in Workplace Safety & Health Manual. To make conscious effort to be constantly updated on any subsequent revisions to the above-mentioned manuals, procedures and all

applicable airport circulars.

Requirements and skills

• Proven food and beverage management experience
• Working knowledge of various computer software programs (MS Office, restaurant management software, POS)
• Ability to spot and resolve problems efficiently
• Mastery in delegating multiple tasks
• Communication and leadership skills
• Up to date with food and beverages trends and best practices
• Ability to manage personnel and meet financial targets
• Guest-oriented and service-minded
• Diploma Degree in food service management or related field as Hospitality
• ENGLISH / MANDERIN/ VIETNAMESE SPEAKING is advantage in the working environment
• ALL ARE WELCOME

Provide renovation works and services, products, and design solutions to clients looking to improve or remodel their living or commercial spaces. This role requires a blend of technical knowledge, communication skills, and sales acumen.

Sales Skills

• Lead Generation & Prospecting: Ability to identify potential clients, conduct outreach, and follow up on leads, whether through cold calling, networking, or using digital marketing tools.
• Consultative Selling: Listening to customer needs and offering tailored solutions. Ability to assess a client’s space and recommend design or renovation options based on budget, functionality, and aesthetics.
• Negotiation: Ability to discuss prices, terms, and conditions with clients, while ensuring the company remains profitable and the client is satisfied.

[What the role is]

We are looking for resourceful and service-oriented individual to join the Operations & Facilities Management Department which oversees the operation and maintenance of Government cemeteries, crematoria and columbaria.

[What you will be working on]

You will play a key role in providing after-death care services and your job responsibilities include:

• Oversee counter services operations for cremation, niche and general enquiries
• Conduct niche inspections and manage niche records
• Attend to public feedback and enquiries
• Manage the rollout of systems and system enhancements for after-death services applications
• Review work processes for frontline service counter and system applications for improvement
• Assist supervisor with administrative duties
• Perform other duties as assigned by supervisor

[What we are looking for]

Requirements:

• Experience in customer service would be an advantage
• Proficient in Microsoft Office applications
• Able to lead, interact and foster teamwork
• Excellent communication and interpersonal skills with the ability to collaborate effectively with diverse stakeholders
• Able to handle adverse situations and difficult customers
• Good problem-solving, writing and communication skills
• Mature, independent, responsible and resourceful
• Willing to work in an after-death care service environment
• Able and willing to work on weekends and public holidays

To apply, please proceed to https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-MANDAI-CREMATORIUM--COLUMBARIUM/Assistant-Manager-Manager--Operations-Section-2-_JR-10000034810

Applicants will be updated on the status of their applications within 4 weeks of the closing date of this job posting.

[What the role is]

We are looking for service-oriented individual to join the Operations & Facilities Management Department of Memorial Facilities and Planning Division which oversees the operation and maintenance of Government cemeteries, crematoria and columbaria.

[What you will be working on]

You will play a key role in providing after-death care services and your job responsibilities include:

• Manage the daily operations and maintenance of the building facilities, Mechanical and Electrical (M&E) systems, daily conservancy and landscaping work of Mandai Crematorium & Columbarium, Yishun Columbarium and Kranji State Cemetery.

• Manage the maintenance and repair of buildings to ensure a safe, functional, and aesthetically pleasing environment for staff and visitors.

• Manage the procurement and contract management of building maintenance, conservancy and landscaping, to ensure high-quality and cost-effective services.

• Coordinate and supervise officers and contractors to ensure efficient and effective operations.

• Implement energy efficiency and sustainability initiatives to reduce carbon footprint.

• Implement and monitor compliance with safety, health, and environmental regulations and standards to maintain a secure and sustainable facility environment.

• Plan and execute work improvement projects such as periodic / cyclical Repair & Redecoration work, structural maintenance and related work

• Collaborate with internal stakeholders to understand and address facility-related needs and support organisational goals.

• Handle and manage feedback.

• Perform other duties assigned by supervisor.

[What we are looking for]

Requirements:

• Minimum 5 years of relevant experience in maintenance and management of building services & equipment

• Strong knowledge of building systems, maintenance best practices and regulatory requirements.

• Able to lead, interact and foster teamwork

• Excellent communication and interpersonal skills with the ability to collaborate effectively with diverse stakeholders.

• Able to handle adverse situations and difficult customers

• Good problem-solving, writing & communication skills

• Proficient in Microsoft Office Applications

• Mature, independent, responsible and resourceful

• Willing to work in after-life care service environment

• Able and willing to work on weekends and public holidays

To apply, please proceed to https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-MANDAI-CREMATORIUM--COLUMBARIUM/Senior-Manager---Executive-Manager--Operations-Section-2-_JR-10000034811

Applicants will be updated on the status of their applications within 4 weeks of the closing date of this job posting.

Our client is a local company, one of the leading Environmental Services provider. They are looking for a IT Executive to assist their team for the next phase of their business. They are located in West.

Duties of IT Executive:

• Provide support for on-site and remote end-users to resolve IT-related issues, including hardware, software, and network troubleshooting on notebooks, desktops, and related peripherals.
• Conduct installations, system migrations, and problem-solving for various systems.
• Troubleshoot desktop-related issues effectively.
• Maintain and support servers, databases, and IT infrastructure, including performing configuration upgrades.

Requirements:

• Minimum 1 year IT back end support experience
• Minimum ITE/Diploma in Information Technology
• Comfortable to work in fast-paced environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

Responsibilities:

Leadership and Team Management:

Lead, manage, and inspire a dynamic team of coordinators within the Operations Department.

Foster a culture of responsibility and dedication, ensuring each team member achieves their Key Performance Indicators (KPIs).

Process Optimization:

Actively update and refine workflow, mandates, processes, and protocols within the department to enhance efficiency and effectiveness.

Cross-Functional Collaboration:

Forge strong working relationships between coordinators, the sales team, and program managers.

Serve as a liaison to bridge communications, identify information gaps, and clarify job roles.

Technology Oversight:

Oversee the utilization and management of the App to streamline operations and enhance team collaboration.

Financial Coordination:

Coordinate the monthly review of logsheets for the finance department to ensure accuracy and compliance.

Meeting Planning and Facilitation:

Plan and facilitate regular operations meetings to provide updates, foster cohesion, and address challenges proactively.

Performance Monitoring:

Monitor and maintain records of coordinating hours per coordinator to optimize resource allocation and productivity.

Sales Support:

Assist the Sales Department with managing the SEP Portal to facilitate seamless operations and customer service.

Reporting:

Provide frequent updates to the Operations Director on departmental activities, challenges, and successes

Job Requirements:

• Degree in any discipline from a recognized institution are welcome

• Possess at least three years of relevant leadership experience, preferable in sport/fitness industry

• Good negotiation and interpersonal skills

• Those applicants who can start work immediately or at a short notice will have an advantage

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

About our client

Our client is renowned for its iconic luxury fashion, is opening its first-ever café in Singapore, blending high fashion with gourmet indulgence. This exciting new venture will bring a unique dining experience to the city, reflecting the brand's timeless elegance and innovative spirit.

Responsibilities

• Daily Operations: Oversee floor operations to ensure smooth and efficient service delivery.
• Team Leadership: Supervise, train, and motivate the floor staff, fostering a positive and professional working environment.
• Customer Experience: Uphold brand’s standards of luxury service by ensuring exceptional customer experiences, addressing guest concerns promptly and effectively.
• Coordination: Collaborate with the Café Manager, kitchen staff, and other departments to maintain seamless operations.
• Inventory Management: Monitor and manage stock levels of consumables and supplies, ensuring availability during operations.
• Compliance: Ensure adherence to health, safety, and hygiene standards as required by local regulations and brand's policies.
• Reporting: Assist the Café Manager with operational reports, including sales performance, staff scheduling, and customer feedback.
• Brand Representation: Embody brand’s values and commitment to excellence in every aspect of the role.

Requirements

• Experience: Minimum 3 years in a supervisory role in luxury hospitality, fine dining, or premium café environments.
• Skills: Strong leadership, communication, and organizational abilities.
• Customer Service: Proven ability to handle high-profile customers and deliver exceptional service.
• Attention to Detail: Meticulous in maintaining quality and ensuring compliance with luxury brand standards.
• Flexibility: Willingness to work shifts, weekends, and public holidays as required.
• Languages: Proficiency in English is essential; additional language skills are a plus.

Registration No: R1875146

EA Licence No: 22C1376

Job Description

• Develop & implement Project Quality Plan, all QA/QC inspection and testing, as required by contract specifications or by regulatory requirements;
• Lead and manage the QA/QC team in the various disciplines including but not limited to qualified welding and fabrication inspection;
• Oversee preparation of Welding Procedure Specification/Procedure, Qualification Record and Quality Procedures;
• Ensure compliance to the overall Quality Management System, policies and standards and proper and smooth execution of all quality related activities in meeting the specified standards and requirements.
• Develop and implement preventive measure and corrective actions for non-conforming products include training to ensure awareness of quality procedures and specific responsibilities in the QA/QC process;
• Prepare weekly & monthly reports on QAQC matters;
• Liaise and attend with consultants and subcontractors for QAQC activities;
• Plan and organize mockups and trade demonstration to ensure compliance to approved method statement and inspection test plan;
• Manage testing schedule for SO/Representative witnessing and ensure compliance to project test requirements;
• Conduct inspections to in-progress / completed works and ensure Works are in accordance to project specification and approved construction drawings;
• Raise report of any non-conformances and carry out root cause analysis;
• Monitor corrective actions and process improvement;
• Manage subcontractors to clear defects and achieve required CONQUAS target;
• Document QAQC records and prepare handover packages

Requirements

• Degree qualifications in Mechanical Engineering or equivalent.
• Minimum 10 years of relevant experience in the setting up, day to day management, testing and inspecting, auditing and reporting of all aspects of the QA/QC of similar major projects in the waste, oil and gas, water or power sectors.
• At least 10 years of relevant experience in the implementation and management of quality control systems.
• Able to demonstrate implementation, documentation & monitoring experience in the development and application of ISO 9001, ISO 14001 and ISO 45001.
• Able to audit QA/QC activities of the staff and sub-contractors to assess conformance with the QA/QC procedures.
• Positive working attitude and ability to work in a fast-paced environment
• Good Organizational and planning skill
• Able to work independently and as a team

Responsibilities

• Supporting RMs in BAU operations
• Asssit with Credit Administration
• Support in administration day to day
• Assist with portfolio reviews

Requirements

• Prior front or middle office banking experience would be an advantage
• At least 1 year of experience working in a banking or insurance environment

Qualified candidates are invited to submit their applications in (MS Word) format to

to Shaun Quek Yew Meng R1660732

shaunquek (a) recruitexpress.com.sg

Recruit Express Pte Ltd

EA Licence No: 99C4599

Only shortlisted applicants will be notified.

ID: 778532

Working hours: 5.5 days including weekends (44 hours per week)

Responsibilities

Housekeeping:

• Train and develop the housekeeping team in proper procedures and appropriate performance of duties to ensure smooth running of the residences
• Writing and reviewing of household manuals / SOPs for owner’s approval and monitor the committed and effective implementation by all team members
• Sourcing, recruiting and selecting of suitable housekeeping team.
• Monitor staff working schedules to ensure adequate manning, supplies and equipment for household to carry out their duties
• Frequently interact with owners to maintain direct communication and compliance with their needs

Culinary/ Meal-Planning:

• Train and develop the Culinary team in proper procedures and appropriate performance of duties
• Reviewing of menus or recipes for owner’s approval
• Sourcing, recruiting and selecting of suitable culinary team
• Monitor staff working schedules to ensure adequate manning, supplies and equipment for household to carry out their duties
• Frequently interact with owners to maintain direct communication and compliance with their needs

Vendor Management:

• Scheduling and monitoring of routine maintenance works/ inspections from landscapers, cleaning services etc

Events/ Activities Planning & Execution:

• Responsible for coordination for external services to ensure planned events/ activities are executed according to plans. This includes ensuring house decoration & ambience such as floral arrangements are set up appropriately; door gifts and wines (as and when required) are available.
• Any other ad-hoc assigned.

Requirements

• Candidate must have Ability to speak Bahasa/Melayu to liaise with internal stakeholders
• Candidate must have Minimum 8 years of experience in house manager and hotel management
• Candidate must Pleasant personality with excellent interpersonal skills and a strong team player
• Candidate must have an eye for detail with keen interest in antiques, fine wine and flower arrangement

To Apply, please kindly email your updated resume to cv_ray(a)goodjobcreations.com.sg

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:

https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Ray Loh Run Ting

EA Personnel Reg. no.: R1550214

EA License no.: 07C5771

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Assistant Manager, Retail Operations, in hopes of expanding their retail operation team. They are located in the Town area – easily accessible.

Duties of Assistant Manager, Retail Operations:

• Lead and Manage Operations: Direct the team in developing and executing strategies to enhance and maintain asset value across the portfolio.
• Ensure Smooth Operations: Oversee programs to guarantee continuous service for utilities, air conditioning, fire protection, and security. Ensure staff are trained in fire and life safety systems and all maintenance programs are up-to-date.
• Asset Management: Review and implement annual Asset Plans for each property.
• Tenant Management: Handle lease agreements, manage tenant renovations, and maintain strong tenant relationships.

Requirements:

• Degree in relevant field
• Minimum 7 years of retail mall management experience
• Good communication and stakeholder relationship management skills

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte Ltd
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

• 5 days, 8.30am- 6pm
• Salary: $5000 -$6000 + $500 transport allowance
• Location: Geylang, and required to travel to 15 branches. Company will be moving to Woodlands Senoko in 2026

Job scope:

• Analyse data relationships, patterns and trends to gain important insights and make informed decisions
• Develop and maintain business continuity strategies, policies and guidelines
• Establish business continuity processes
• Provide leadership during crisis situations
• Direct negotiation policy and develop negotiation limits
• Facilitate innovation and lead managers to manage change
• Establish and maintain strategic business partner relationships
• Resolve conflicts with stakeholders
• Develop service recovery framework
• Drive customer loyalty for service excellence
• Develop and establish financial budget and plan
• Drive service quality and customer satisfaction
• Create original applications or ideas to reveal new possibilities and reshape goals through high level of innovativeness
• Facilitate innovation process within the organisation
• Lead by example at organisational level. Inspire, motivate and guide others to adopt a point of view, make changes or take action. Cultivate an open, cooperative and collaborative learning culture for the organisation
• Champion a service excellence ethos
• Lead managers to develop organisational and governance strategies
• Establish strategies for the allocation and deployment of resources efficiently and effectively
• Foster business relationships and organisational diversity
• Strategize workforce for service excellence
• Provide mentorship to help others in their professional and personal development to improve performance and further their careers
• Develop managers and high-potential employees through organisational talent capability reviews
• Develop self to maintain professional competence to lead an organisation
• Develop a business plan
• Establish business strategies for the business function
• Establish operational plans for the business function
• Strategize service operations
• Anticipate potential problems beyond the current scope and apply higher order problem solving tools and techniques to turn problems into opportunities
• Lead programme and project after-action review
• Develop a risk management framework, policy and process
• Manage compliance with F&B hygiene policies and procedures
• Manage revenue management

Requirements:

• At least Diploma in Business Management or any related fields
• Minimum 8 years’ experience in F&B operations with at least 3 years’ experience in leading at least a market chain outlets as Operations Manager or equivalent
• Ability to forecast and follow through budgets
• Set business plans and strategies with control in place
• High analytical skills to identify opportunities and trends in making business decisions
• Excellent computer skills in Power point, Words & Excel
• lf-initiate with inter-department leaders to develop plans to meet business KPIs
• Set vision and lead the team to achieve business results

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

About Us:

The Singapore Kindness Movement (SKM) is a non-profit organisation dedicated to promoting kindness and graciousness in Singapore. We work towards inspiring individuals and organisations to internalise and practice values that promote harmony, respect, and consideration. We are seeking a dynamic and passionate Manager (Education – Kindsville) to join our team and play a crucial role in advancing our mission.

Job Description:

The Manager (Education – Kindsville) role primarily involves managing project timelines, coordinating with vendors for outsourced design and copywriting and ensuring quality in all educational materials. He/She reports to the Deputy Director (Education) and Executive Director.

The Manager (Education – Kindsville)’s job description is as follows:

• Manage the development and timely delivery of Kindsville Times and Agents of Kindness (A-OK!) newsletters and educational materials for preschool and primary school students, in consultation with the Ministry of Education Citizenship and Character Education Branch, and coordinate with external vendors for design and copywriting.
• Oversee the production process for Kindsville Times and A-OK! newsletters from colour proofing to final print and delivery with appointed printer.
• Liaise with animation agencies to manage schedules and ensure each episode of Singa and the Kindness Cubbies aligns with content briefs and timelines.
• Ensure the Kindsville website is updated by coordinating with relevant team members or vendors.
• Oversee procurement processes, ensuring good governance and managing budgets and logistics for all assigned programmes and events.
• Establish evaluation standards to track the effectiveness of educational materials, provide post-event and programme reports, and recommend areas for improvement.
• Work closely with the education team and other departments to ensure seamless implementation of programmes.
• Maintain archives of key project documents, images and materials.

Qualities and Skills:

• An eye for detail: Strong attention to quality and design, ensuring all materials meet brand standards and resonate with young audiences.
• Interest in children’s content: An interest in children’s educational content, including stories, activities, and values-driven messaging for young learners.
• Project management skills: Proven ability to manage multiple projects and coordinate effectively with vendors and team members to meet deadlines.
• Organisational skills: Good organizational abilities for managing production timelines, budgets, and maintaining documentation.
• Adaptability and teamwork: A collaborative mindset, with the ability to adapt and contribute effectively within a team environment.
• Education: A bachelor’s degree in education, social work, or a related field is preferable.

Why Join Us?

• Be part of a meaningful mission to create a kinder, more gracious Singapore.
• Work in a dynamic, collaborative environment
• Opportunity to grow and develop

If you are enthusiastic about leveraging your expertise to foster kindness and graciousness across Singapore, please submit your resume, a cover letter detailing your experience and expected remuneration package.

Join us in our mission to inspire kindness and connect communities. We look forward to welcoming a motivated and creative professional to our team!

Job Purpose

The Assistant Station Manager supports the day-to-day operations of the train station, which includes preparing the station for rail service, conducting security patrols at station premises and on train platforms, providing customer service, and performing duties in the Passenger Service Centre. He/She monitors commuter flow and manages crowds during peak hours and/or during service degradation. He/She carries out first-line recovery of station equipment and systems, performs the duty of an emergency train operator when required, and supports the implementation of procedures for rail incidents and/or emergencies. He/She also performs person-in-charge duties, manages access to the station, and assists in track access and procession by maintenance teams and/or service providers.

Responsibilities

Customer Service

• Monitors and performs first level of maintenance for AFC equipment such as fare gates and ticketing machines
• Assists passengers with fare-related and directional enquiries, attends to unwell passengers and render first aid when necessary
• Monitors CCTV and makes necessary Public Announcements
• Acknowledge and responds to alarm status e.g. MFT, ISCS, fire alarm, PEC, ESP activation, etc.

Platform and Train Operations Duties

• Ensures passenger safety when commuters travel on escalators and boarding/alighting from train
• Attends to incidents and alarms at the platforms and trains, and to carry out hand signalman duties when required
• Assists in detrainment of passengers when required
• Provides travel directions for passengers travelling within the train system
• Operates or manned the train so as to provide quick response towards train faults and alarms, while ensuring that any delays are kept to the minimal

Concourse Duties

• Carries out checks on illegally parked or abandoned bicycles or belongings
• Conducts inspection and takes appropriate actions on passengers who use concession tickets illegally, travel without valid tickets, and those who flouts regulations, e.g. drinking, eating, and smoking in station premise

Administrative Duties

• To liaise with cleaning personnel for station/toilet cleaning
• Reports any equipment fault to the Station Manager and files the fault reporting through the Maintenance Management System (MMS)

Opening and Closing of Station

• Opens and closes the station according to the timetable. Switches the station equipment on / off before / after traffic hours
• Checks the station area for any passengers before closing of station
• Facilitate track access during non-revenue hours, and checks for oil spills on the station platform tracks after the last Engineering Train had passed the station

Handles all train/station incidents and emergencies

• Manages and reports all incidents and emergency situations relating to:
• Staff and passenger (e.g. accident, assault, molest, etc.)
• Trains (e.g. alarms, faults and manning of trains)
• Passenger Service Centre (take local control of MFT functions due to failure of signalling equipment, responding to alarms/defects)
• Stations (e.g. crowd control, fire, bomb hoax, flooding, etc.)
• Checks and ensures that appropriate signs are put up during any rail incidents or delays to keep passengers updated of progress
• Assist in service recovery during train service disruption

Qualifications & Work Experience

• NITEC/Higher NITEC in Engineering discipline.
• Able to perform 3 rotating shift work based on a duty roster.

Skills

• Enjoys communicating with people and is service oriented.
• Able to work in a fast-paced and customer-facing environment.
• Possesses a service-oriented mindset and pleasant disposition.
• Able to multi-task effectively when responding to station operation requirements

Job Purpose

Our client is an Institution teaching Pulic Policy under one of the most reputable University in Singapore. The Institute analyses public policy; builds bridges between thought leaders; communicates its findings to a wide audience; and provides a platform for mature, open, and incisive discussion on Singapore's challenges, options, and direction.

They are looking to appoint a Manager to help manage its Development team, whose primary responsibility is to build strong bonds and networks with existing and prospective donors, with a view to raising funds for the Institute and its projects. S/he will contribute to identifying opportunities; developing and executing campaigns; and managing the day-to-day functions of the team. If you care deeply and are passionate about bettering society, here is where you will find meaning and work that is impactful.

Job Description

• Work closely with Associate Director (Fundraising and Donor Relations) in increasing support from donors; routinely identify and qualify prospective donors for donations.
• Support fundraising through select special projects/ initiatives and solicit gifts from major donors as appropriate.
• Donor/ prospect research and fundraising pipeline building.
• Establish and conduct a comprehensive review of donors/ prospect and support efforts to forge new relationships to build visibility, impact and financial resources.
• Oversight of the donors "thank you" process with the preparation of stewardship and endowment reports, consultation on donors recognition opportunities.
• Manage communication/ correspondence to donors. Prepare all donor(s)' stewardship reports to those providing endowed funds or whose gifts are for specific purposes that require outcome reports.
• Facilitate the management and executive of donor events (e.g. donors recognition receptions, luncheons, dinners, dedication ceremonies). This may require coordination of invitations, speakers, food/ drink, guest lists, etc. with internal and external parties.
• Manage donor/ prospect records and database.

Requirement

• Minimum a Bachelor's degree in any dsicipline.
• Fundraising experience in a non-profit organisation or education institute is preferred. Relationship managers from private banking sectors are welcome to apply
• Exceptional research skills required to thoroughly identify, assess, and engage potential prospects and donors.
• Meticulous attention to detail, good customer service, interpersonal and communications skills.
• Strong administrative and logistical skills.
• Be a good team player and a reliable worker.
• Excellent command of English and capacity to write clearly.
• Experience with organisation and project management skills.
• Good knowledge of MS office applications (Word, Excel and PowerPoint).

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Our client is a specialist clinic located at the city.

• Oversee daily clinic operations, ensuring smooth patient flow and optimal resource utilization.
• Manage the clinic budget, monitor expenses, and ensure financial viability.
• Ensure compliance with healthcare regulations, accreditation standards, and internal policies.
• Implement quality improvement initiatives to enhance patient outcomes and service delivery.

Requirements:

• Nitec and above
• At least 2 years of managerial experience in clinic setting.
• Excellent leadership, communication, and organizational skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Contract Logistics Manager to join their warehouse team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Jobs Scope:

• Program Management: Understand the program in-depth, connect various business units, and identify new business opportunities.
• Customer Engagement: Conduct regular customer meetings, including weekly scorecard and quality discussions, monthly safety sessions, continuous improvement (CIP) sessions, project updates, KPI reviews, and strategic business reviews.
• Project Leadership: Lead or participate in CIP and ad hoc projects focusing on safety improvements, automation, process optimization, quality enhancements, productivity gains, data analytics, data visualization, storage models, freight consolidation, cross-border trucking, and network planning.
• Project Planning: Oversee the planning and execution of projects with timelines ranging from 6 months to 10 years.
• Representation: Act as the main representative in customer engagements and project-related meetings.
• Team Leadership: Lead staff training and career development initiatives.
• Multi-Project Management: Manage multiple CIP and ad hoc projects simultaneously, ensuring timely completion.

Requirement:

• Degree in related field
• Relevant experience in contract logistics especially semiconductor accounts; internal candidates with relavant semiconductor warehousing experience is welcomed
• Possess valid PMP certification is an added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

Responsibilities

• Lead the ServiceNow IRMS development, implementation, and adoption in company.

• Design, develop, implement, test and continuous maintenance the IRMS using ServiceNow capabilities, encompassing all GRC modules relevant to Synapxe such as Compliance & Audit Management, Risk Management, Business Continuity Management, Third Party Risk Management, etc.

• Ensure users are respectfully challenged when requesting for enhancements.

• Work with end users to resolve escalated issues/defects within the GRC system.

• Establish and maintain the central risk register and platform.

• Enable a holistic and central view of risk (e.g., operational risk, third party risk, compliance risk, etc.) via GRC systems; Integrate risk information (e.g., third-party risk, compliance risk).

• Upkeep the digital roadmap for risk management ensuring its relevance.

• Engage different parties to understand operation business needs and assist to translate into function and technical requirements.

• Transform manual, siloed and inefficient risk management related processes through IRM – harmonise processes, automate workflows, enable faster and more accurate reporting.

• Go-to person for ServiceNow IRMS and subject matter expert to advise and guide internal teams.

• Establish a collaborative relationship with cross functional teams such as IT.

• Maintain effective working relationships with peers and stakeholders.

• Involve in project and SI management in the IRM implementation.

• Manage projects and contracts, monitor the scope, schedule, budget and deliver the expected values from IRM.

• Keep Steering Committee and Senior Level Management apprised for GRC programme.

• Identify and manage project risks and implications to the project and recommend mitigation measures.

• Demonstrate your expertise in GRC systems; you are expected to further your own knowledge and improve productivity of your colleagues. This including staying updated on ServiceNow releases, features, and industry best practices to ensure continuous improvements.

• Document and maintain the IRM matters e.g., workflows, knowledge base, budget, etc.

• Represent CRO for GRC Systems and ServiceNow IRMS matters.

• Manage stakeholders and partner/collaborate with business units across the company

Requirements

• Bachelor’s degree in computer science or STEM Majors (Science, Technology, Engineering and Math)

• At least 8 years’ experience with a track record of successful ServiceNow IRM solutions implementation and integration with other applications.

• Strong understanding the ServiceNow IRM architecture, platform, and integration capabilities.

• Strong knowledge & experience in governance, risk management (IT and operational risks) and/or compliance.

• Strong knowledge on well-recognized frameworks & standards such as ISO31000 and COSO ERM.

• Must have ServiceNow certifications in ServiceNow Certified Implementation Specialist in risk and compliance and ServiceNow System Administrator.

• Project management certification or CRISC, CISM, CISSP, CPRM, etc.

• Thought leadership, keen insights, and a forward-looking mindset.

• Passion for automation, and actively looking for opportunities to streamline and simplify processes, and to drive positive change within the organisation.

• Resilient and has the drive and desire to achieve results with deadlines.

• Highly adaptable to varying situations and always looking at the bigger picture.

• Demonstrate keen interest in keeping up with technology through regular certifications, taking up courses.

• Adept at navigating the organisational matrix; understanding people's roles, anticipating obstacles, identifying workarounds, leverage resources and rallying teammates.

• Able to articulate the value of what is most important to the stakeholders to achieve desired outcomes.

• Quick thinking, solutions-oriented mind-set, strong project management and facilitation capabilities to build cross functional partnerships to drive results. Always seeking process improvements and a better way to do things.

• Strong people management skills.

• Proven leadership, demonstrate strong working knowledge of a large organisation and cross-functional teams.

• Demonstrated Change Management capabilities.

• Anticipate obstacles, identify workarounds, leverage resources, rally teammates.

• Strong people skills, including creativity and curiosity with ability to effectively communicate and influence across all organisational levels.

• Proven analytical and problem resolution skills.

• Ability to influence and build consensus with other stakeholders.

Licence no: 12C6060

As a Senior Jackpot Executive in Bukit Batok Clubhouse, you will report to our Assistant Manager, Clubhouse.

What you’ll be doing:

• Assist the Assistant Manager, Clubhouse to ensure the smooth operations of the Jackpot Room.
• Lead a team of Jackpot Executives to ensure they provide prompt, friendly and professional service to players.
• Create “Wow” experiences for players.
• Assist players with food handling, machine fault and membership applications whenever necessary.
• Reconciliation of daily transactions and cash floats.
• Plan and manage duty roster.
• Accurate recording of jackpot machines’ performance.

We want you, if you have/are:

• Excellent personalised customer service skills.
• Friendly, sociable and attentive to details.
• Independent, resourceful and self-motivated.
• Able to work shifts, weekends and public holidays.
• Basic computer skills.
• Minimum 3 years of working experiences in Jackpot Room.
• GCE O or N Level.

Starting salary will commensurate with qualifications and relevant work experience. We regret that only shortlisted candidates will be notified.

Job Responsibilities:

• Provide excellent customer service to the patients
• Serving of food and drinks to patients and clearing it once patients have finished their meals
• Checking food served against patient meal orders
• Assist in inventory management
• Maintain a high standard of cleanliness in and around workstation and strictly abide with health/sanitation regulations
• Assist nurses to meet patient's nutritional needs
• Maintains levels of confidentiality and discretion of the patients.
• Any other ad-hoc duties as assigned by Manager

Qualification:

• Min N/O levels/Nitec/Diploma Holders

TELE me at @renovatingmyhouse or WA me at https://wa.me/+6586882353 NOW!
Interested candidates, please submit your resume to [email protected]

Celine Liew
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Job Description & Requirements

Taking off quantities

Sourcing material and suppliers

Attend meeting

Prepare quotation for projects

Preparing plans, contracts, budgets, bill of quantities and other documentations

Cost Control / Making evaluation

Prepare and submitting final accounts

Arranging payments to suppliers and contractors

Requirements

Diploma / Advances / Higher / Graduate Diploma in Quantity Survey / Civil Engineering or Equivalent

At least 2 years of working experience in the related field

Good computer skills in Word, Excel and Powerpoint

Roles & Responsibilities

• Manage Daily Operations: Oversee the food production process to guarantee efficient and timely production.
• Quality Control: Implement stringent quality control measures to meet company and regulatory standards.
• Lead a team of Senior / Food court Manager in achieving sales targets and overall performance of outlets
• Maintain and improve established quality and service standards
• Production Planning: Develop schedules to optimize resource utilization and meet demand.
• Cost Management: Control production costs and seek cost-saving measures.
• Problem Solving: Resolve production issues promptly to maintain quality.
• Supplier Coordination: Negotiate with suppliers for timely delivery of raw materials.
• Supervise and provide guidance to stall tenants and cleaning contractors to provide high quality of service and achieve housekeeping excellence..
• Extensive knowledge of Chinese cuisine and SFA standards.
• Willingness to work long hours and on holidays.
• Possession of a Basic Food Safety and Hygiene Certificate.
• Carry out necessary actions against stall tenants and contractors for non-conformance in service, housekeeping and agreements.
• Any other assigned tasks

Qualification and Experience

• Minimum 2 years of working experience in a similar capacity.
• Driven, self-motivated individual with excellent interpersonal, oral and written communication skills.
• Possesses strong interpersonal and communication skills.
• Good influencing skills and the ability to effectively deal with internal and external customers, some of which will require high levels of patience, tact and diplomacy.
• Ability to generate new business opportunities.
• An excellent team player who is able to work under pressure and meeting tight deadlines.

Position Purpose

• Provide guidance and day-to-day training to staff within assigned area

• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience

• Manage and coordinate activities with people, products and equipment to maximize sales and profit

Responsibilities

Restaurant Operations

• Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team

• Check readiness of restaurant for service day and brief service crew on staffing roster for service day

• Manage customer flow and seating arrangement

• Oversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary

• Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary

• Ensure documentation of all cash shortage and surplus in record book and to tally payment collection

Restaurant Management & Planning

• Act as point of escalation for service crew regarding service issues

• Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task

• Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner

Quality Assurance & Control

• Enforce restaurant quality, service, cleanliness and value standards

• Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurant

• Implement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

People Management

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions

• Provide training to encourage role rotation amongst service staff

• Train and monitor staff in the company SOPs (standard operating procedures)

• Ensure workplace safety practicesPosition Purpose

• Provide guidance and day-to-day training to staff within assigned area

• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience

• Manage and coordinate activities with people, products and equipment to maximize sales and profit.