Total 25,281 customer service manager job vacancies in Others category in Singapore

Responsibilities:

• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• The ongoing training of your salespeople.
• Developing your sales team through motivation, counseling, and product knowledge education.

Requirements:

• Experience in planning and implementing sales strategies.
• Experience in customer relationship management.
• Experience managing and directing a sales team.
• Excellent written and verbal communication skills.
• Dedication to providing great customer service.
• Ability to lead a sales team.
• Able to work shifts, weekends and Public Holidays.

As Duty Manager, you are required to provide guest services as well as supervision, direction, and leadership to all Front Office personnel in accordance with the objectives, performance and quality standards.

Job Descriptions

• Oversee the lobby operation ensuring that guests are handled quickly and efficiently in all their needs.
• To provide general management support throughout the hotel at all times by monitoring guest satisfaction, service standard, security, employee activity, physical defects with main focus on front office operation.
• Co-ordinates with all operations department concerned in order to maintain front office function properly, (defects room, room cleanliness)
• Ensure that departmental standard, policies, and procedures are maintained.
• Lead a team to respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.
• Update incident report for any critical incident such as staff / guest injury and damage to hotel properties.
• Attend to guests’ enquiries, problems, and complaints promptly, efficiently, and courteously to the satisfaction of guests and interest of the Hotel.
• Check and ensure that the Front Office and public areas are clean, in-order and all operating equipment are in good working order.
• Conduct and ensures the neat of appearance of all Front Office team.

Job Requirements

• Degree or Diploma in Hospitality Management or other relevant qualification is preferred.
• Minimum 4 years’ related experience in a full-service hotel or mid-range hotel.
• Commitment to work rotating shift and any day, including weekends and public holidays.
• Great communication skills, ability to interact with guests, employees and third parties
• High attention to details.
• Ability to multi-task and work efficiently in a fast-paced environment.

Job Description & Requirements

• Schedule appropriate levels of production staff to effectively meet our Brand Promise
• Ensure compliance with all company policies and relevant provincial/federal legislation
• Establish, continually test, update, and meet the established product yield specification on all finished products
• Ensure the production plan is accurate and well-developed on a daily and weekly basis, and then executed with precision and enthusiasm
• Maintain food quality and food safety requirements and meet or exceed the requirements for a safe workplace
• Ensure the production schedule (workflow, production processes, staffing model, production floor layout, etc.) meets our customer requirements.
• A focus on results, a bias for action, and an effective personal leadership style will be necessary
• Demonstrated track record of delivering solid operating results in a way that encourages teamwork and employee engagement
• Develop formal training plans and conduct on the job training sessions for Food & Beverage Department employees
• Attend and contribute to weekly Food & Beverage departmental meetings
• Inform the Food & Beverage Department on a daily basis of all relevant information on operational matters
• Oversee the preparation, presentation and service of Food and Beverage products to ensure highest quality at all times.
• Ability to work under pressure and meet deadlines
• Ability to work longer hours with prolonged period of standing.
• Ability to work on weekend and public holiday

Job Description & Requirements

• Schedule appropriate levels of production staff to effectively meet our Brand Promise
• Ensure compliance with all company policies and relevant provincial/federal legislation
• Establish, continually test, update, and meet the established product yield specification on all finished products
• Ensure the production plan is accurate and well-developed on a daily and weekly basis, and then executed with precision and enthusiasm
• Maintain food quality and food safety requirements and meet or exceed the requirements for a safe workplace
• Ensure the production schedule (workflow, production processes, staffing model, production floor layout, etc.) meets our customer requirements.
• A focus on results, a bias for action, and an effective personal leadership style will be necessary
• Demonstrated track record of delivering solid operating results in a way that encourages teamwork and employee engagement
• Develop formal training plans and conduct on the job training sessions for Food & Beverage Department employees
• Attend and contribute to weekly Food & Beverage departmental meetings
• Inform the Food & Beverage Department on a daily basis of all relevant information on operational matters
• Oversee the preparation, presentation and service of Food and Beverage products to ensure highest quality at all times.
• Ability to work under pressure and meet deadlines
• Ability to work longer hours with prolonged period of standing.
• Ability to work on weekend and public holiday

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Job Description

• You will be part of the Group Tax team based in Singapore overseeing the full spectrum of tax matters
• Responsible for the group’s direct tax, indirect tax and transfer pricing matters
• Responsible for tax compliance and tax reporting of the group, including review or preparing tax returns, where appropriate
• Coordinate or prepare transfer pricing documentations for the group to ensure the compliance of transfer pricing regulations
• Assist with research and implementation of various tax initiatives which includes working closely with stakeholders to understand the tax impact of business operations and ensure that tax needs are identified, considered and communicated
• Manage tax audits with close collaboration with finance teams
• Participate in ad-hoc projects

Requirements

• Bachelor's Degree in Accountancy, Finance or related fields
• CPA / CA or advanced taxation qualification is preferred
• Minimum 4 years of relevant experience preferably in a tax function in a Big 4 firm and/or relevant tax experience in a MNC
• Strong technical knowledge of direct and indirect taxes and transfer pricing regulation
• Experience in handling cross-border taxes and transfer pricing is preferred
• Excellent interpersonal, verbal and written communication skills
• Able to manage project independently

Retail Operations Manager/ Assistant Branch Manager (Retail)

Overview

The Retail Operations Manager/ Branch Manager is required to oversee the operations of supermarket stores in Singapore. He/ She is responsible in overseeing and managing the supermarket's operations, inventory requirements and sales level.

Responsibilities

• Demonstrated the ability to handle Retail Branch Operations.
• Experience in overseeing and managing the Retail Operations as a whole.
• Experience in handling the Branch's Sales Figures and inventory requirements.
• Good in handling Stock and Operational expenses.
• Strong communication skills and good in liaising with internal departments.

Requirements

• Strong experience in managing the operations of Retail Operation Stores.
• Good in handling the Stocks Inventories, Operational Expenses and Inventories.
• Good in managin Retail Branch Operation and Store Management experience.
• Possess min. 4 years of Retail Branch Operations experience.
• Min. Degree, Diploma or ITE qualification holders in any discipline.
• Experience in managing/ leading a team of staff.
• Possess good Retail, FMCG or Supermarket industry domain.
• Locations available island-wide

We respect your privacy and all communication will be treated with confidentiality.

Please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Assistant Manager / Manager (Engineering Dept)

• Salary: $5,000 – $8,000
• Working Hours: 5 Days, Monday to Friday: 8am to 5pm
• Working Location: Tuas, West Singapore (Company Transport / Transport Allowance $120 if candidate possess own transport)

Responsibilities

• Develop and implement department procedures, ensuring compliance with safety regulations and standards
• Oversee and coordinate the daily engineering operations, including conducting routine
• inspections and maintenance of machinery
• Manage the maintenance budget, ensuring efficient allocation of resources
• Supervise engineering staff, including hiring, training, and performance management
• Prepare preventative and maintenance schedules
• Identify and address potential issues before they result in equipment failure or downtime
• Collaborate with other departments to prioritize maintenance needs and manage work orders
• Manage inventory of maintenance equipment
• Prepare and present reports on maintenance operations and costs
• Keep abreast of advancements in maintenance and repair technologies

Requirements

• At least Degree in Mechanical Engineering / Chemistry or equivalent
• 5 to 10 years of relevant working experience in Chemical Industry
• Strong knowledge of chemical plant management and ESH regulations

☎️ Whatsapp +6588278652 (Hym)

Goh Hym Yien Reg No: R24121939

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

• 
  • Salary: $4500 - $5000
  
  
  
  Job Responsibilities
  
  • Clearly communicate project expectations to team members and stakeholders
  • Collaborate with the drafting department for the preparation, submission, and approval of shop and as-built drawings
  • Schedule, plan and execution of new projects.
  • Organizing and motivating a project team (tender to completion).
  • Oversee the construction team and planning of project budgetary.
  • Manage manpower activity and resource planning.
  • Conduct performance assessment for all assigned teams under your care.
  • Conduct bi-weekly or monthly (where applicable), management the execution of construction works, including monitoring work progress and quality and progress reports.

Job Requirements
- Relevant working experience in Electrical Project.
• Diploma in Electrical Engineering or trade cert.
- experience in leading construction projects from initiation to closure.

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

· Developing goals for the development team and business growth and ensuring they are met.

· Training personnel and helping team members develop their skills.

• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Sales Assistant Manager Job Description

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Sales Assistant Manager Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.
• Performing all duties of the Sales Manager in cases of absence or emergency.
• Updates managers by consolidating, analysing, and forwarding daily action summaries.
• Assist with the sales process by maintaining a fully stocked store.
• Recommend and display items that match customer needs.
• Manage point-of-sale processes.
• Maintain an up-to-date knowledge of product features and sales promotion
• Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.
• Update customer records in the company database as required
• Perform any other duties assigned by the director.

Sales Assistant Manager Requirements:

• High school diploma or GED.
• Bachelor’s degree in marketing, communications, or related field is advantageous.
• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.
• The Ability to multitask and work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).
• The ability to work under pressure.

Position: Senior Manager, Communications

You will collaborate with the industry leaders, stakeholders to drive innovation and growth in the vibrant digital economy.

• Lead the research, development and deployment of advanced communication technologies, including next-gen Cellular Network, IoT and next-gen networking solutions.
• Establish and maintain strategic partnerships with industry leaders, academic institutions, and other stakeholders to drive innovation and growth
• Work closely with customers to understand their needs and provide tailored solutions that meet their requirements
• Ensure all communication technologies and solutions comply with industry standards and regulatory requirements.

Requirements

• Strong knowledge in Cellular Network, IoT and next-gen networking solutions (including network waveform and management).
• Deep understanding of Telecommunicaiton/ Communication protocols, waveform design and experience with Software Defined Radio platforms.
• Good knowledge of IMDA Regulations, Guidelines and Act.
• Having good contacts in the Telecommunication industries/ IMDA.
• Strong leadership and Relationship building skills.
• 10 years of experience in the Telecommunication/ Communications industry.

We respect your privacy and all communication will be treated with confidentiality.

Please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

Location: East Coast
Positions available: Full Time
Job Scope:
- Greet customers and take orders
- Attend and respond to the customers’ requests promptly and professionally

- Assisting Manager and overseeing the daily operations of the restaurant, ensuring excellent customer service, maintaining hygiene and safety standards, and handling inventory and financial aspects.

- Overseeing reservations and assigning workstations.

• Required skill(s): MS Office, AutoCad.
• At least 10 year(s) of working experience in the related field is required for this position

Job Responsibilities

The Project Manager duties would include, but not be limited to:
• Responsible for the preparation and application of the Project Execution Plan.
• Monitor and control the progress and development of all related project deliverables through the various stages of the project in accordance with the MBS’s policy.
• Lead Project Management teams. Provide expertise, guidance, advice, support and motivate project teams.
• Report to senior management via meetings or by regular written reports the progress of related project matters together with the status of related issues.
• Manages routine client interaction. Sets and manages client expectations.
• Manage and prepare all reporting activities required for the Project Stakeholders.
• Attend meetings as required to ensure the compliance with the overall project standards, procedures and requirements.
• Ensure that projects for which you are responsible are delivered on time, on budget and to the prescribed standards.
• Ensure the prompt delivery of all project deliverables.
• Find resolution to and preempt problems during the various stages of the project.
• Communicates effectively with Operations Teams to identify needs and evaluate alternative Project solutions.
• Assistance in the selection of the Consultants as well as in the negotiation of their terms and conditions of engagement with the Procurement team.
• Assistance with the appointment of Contractors/Subcontractors, including giving advice on the most suitable forms of tender and contract.
• Oversee that the review of all relevant submissions are in line with the project schedule.
• Oversee and ensure that Change Management as it relates to budget, revised design and potential schedule impact is carried out in line with MBS procedures.
• Assist the Design team with design management, design coordination and design delivery to meet the project schedule.
• Work and liaise with the Design team on project matters, and also initiate value engineering initiatives to ensure that the project develops within the recognized cost and time constraints.
• Regularly inspect the progress of the work on site and provide guidance to the project and construction management teams on best practices and potential efficiencies on scheduling and processes.
• Oversee and support the Construction Management Team to ensure the adequate and timely flow of information, designs, technical data and feedback, to meet the stringent construction schedule requirements on the project.
• Plan and Implement Procedure and Quality Checks for assigned projects.
• Assisting the Director of Project Management as directed in any other Project Management related activities.
• Sound knowledge of Project Management procedures.
• Strong communication skills, as well as the ability to visualize issues and communicate them to others.
• Outstanding organization, coordination and leadership skills – ability to coordinate groups of Consultants/ Contractors.
• Ability to work in a team environment.

• Will handle day to day operations
• Technologies to handle are Microsoft Server OS, Active Directory, SCCM, SCVMM, SCOM
• Task will involve daily operation of administration, support and troubleshooting if needed
• Overall management of Infra management, Monitoring and Performance and Incident Management

Requirements:

• Relevant experience in Microsoft Server OS, Active Directory, SCCM, SCVMM, SCOM
• Experience in Microsoft System Support is good to have
• Highly motivated and self-driven to complete assignment with the limited resources and tight schedule
• Good technical skills in engineering, computer, and IT systems, and preferably in communications technologies as well
• Good knowledge of Life Cycle Management and Systems Engineering

Kindly indicate 105 – Operations Manager on the subject

Interested applicants may send your resume in MS Word format with subject title: 105 – Operations Manager in MS Word format

(Reg. Nos. R1104128)

IT Consultancy & Services Pte Ltd

EA License No.: 92C5311

For more information about ITC, please visit us @ www.itcspl.com

JOB DESCRIPTION:

• Manage the staffing process, including recruiting, interviewing, hiring and onboarding
• Ensure job descriptions are up to date and compliant with all local, state and federal regulations
• Develop training materials and performance management programs to help ensure employees understand their job responsibilities
• Create a compensation strategy for all employees based on market research and pay surveys; keeps the strategy up to date
• Investigate employee issues and conflicts and brings them to resolution
• Ensure the organization’s compliance with local, state and federal regulations
• Use performance management tools to provide guidance and feedback to team
• Ensure all company HR policies are applied consistently
• Maintain company organization charts and employee directory
• Partner with management to ensure strategic HR goals are aligned with business initiatives
• Maintain HR systems and processes
• Conduct performance and salary reviews
• Provide support and guidance to HR staff
• Analyze trends in compensation and benefits
• Design and implement employee retention strategies

Job Responsibilities

• Coordinate business unit's development of strategic plans, annual operating plans and forecasts.
• Prepare financial reports and analysis to management with useful insights on the business performance and trends, detailed costing and business profitability analysis as well as tracking of performance against budget.
• Collaborate with business partners to track key business drivers and business developments to provide forward-looking estimates and financial insights, and support data-driven decision-making.
• Identify and implement improvements in financial processes, tools, and systems to enhance efficiency, accuracy, and effectiveness in financial planning and analysis.
• Manage Guest Satisfaction, Demographics, and other assigned surveys, including qualitative and quantitative data to support strategic planning.
• Any other ad-hoc assignments and projects.

Job Requirements

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
• Minimum of 4-5 years of relevant working experience in FP&A, Analytics, or a related role.
• Prior experience in Attractions or Tourism industry will be highly advantageous.
• Excellent analytical skills with ability to interpret complex data and make informed decisions.
• Strong planning skills to support dynamic business requirements and meet tight reporting timelines.
• Working knowledge of accounting systems and processes is preferred.
• Excellent communication and interpersonal skills.
• Exceptional project management skills and attention to detail.
• Proficient in Microsoft Power BI or other data analytics and visualisation tools is preferred.
• Knowledge in market research tools and software is an advantage.

Our client is a leading provider of food, water, and environmental testing services across APAC region. Due to business needs, they are now recruiting a Laboratory Manager to be part of their Chemical Team for ongoing transformation projects. They are located in the East - easily accessible.

Duties of Laboratory Manager:

• Document, revise, and assess lab methods in collaboration with Quality, Operations, and Business Development teams.
• Contribute to strategic planning and projects to meet customer needs and expand lab capabilities.
• Plan and coordinate validation of chemistry test methods, reporting progress to leadership.
• Lead staff development, implement training programs, and conduct weekly technical training sessions.
• Monitor technical performance, ensuring competency through standardized KPIs and addressing any issues.
• Provide technical support across sites, resolving issues and ensuring smooth operations.
• Assess market needs for testing services and support budget planning and reporting.
• Maintain scientific integrity, ensuring quality control and resolving any technical issues.
• Lead customer communication, addressing technical inquiries and ensuring prompt resolution.
• Participate in technical audits, driving continuous improvement in Health, Safety, and Environment practices.

Requirements:

• PhD in Chemistry
• 10 years of relevant experience with Food Testing Lab and Commercial Testing Lab

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

• Experience in Electrical Engineering:Bachelor’s degree in Electrical Engineering or a related field.
  Minimum of [X years] of experience in business development or related roles within the electrical engineering industry.
  Proven track record of successfully identifying market opportunities and driving growth.
  
• Night Shift Availability:Willingness to work night shifts as necessary to support project timelines and client needs.
  Ability to maintain focus and productivity during non-traditional working hours.
  
• Construction & Industrial Electrical Experience:Strong background in electrical construction and industrial electrical systems.
  Familiarity with industry standards, codes, and best practices related to electrical engineering projects.
  
• Decision-Making Skills:Excellent analytical and problem-solving skills with the ability to make sound decisions in high-pressure situations.
  Experience using data-driven approaches to assess risks and opportunities effectively.
  
• Pressure Management:Proven ability to thrive in fast-paced environments and handle multiple priorities under tight deadlines.
  Strong organizational skills to prioritize tasks and manage project timelines effectively.
  
• Leadership Skills:Experience in managing and supervising teams, fostering a collaborative and productive work environment.
  Strong interpersonal and communication skills to effectively engage with team members and clients.
  

We are looking for an experienced Operations Manager to lead a team of onsite and offshore support members, ensuring 24x7 operation and maintenance of business-critical applications.

Responsibilities:

• Team Management: Lead and mentor onsite and offshore support teams, ensuring effective communication and performance.
• Vendor Management: Act as the main contact for application vendors, ensuring SLA compliance and issue resolution.
• Stakeholder Management: Communicate with stakeholders on incidents, changes, and enhancements, providing regular updates to senior management.
• Operational Excellence: Implement and manage service processes and KPIs, driving continuous improvement in application support.
• Application Support: Provide day-to-day support for applications, ensuring timely resolution of issues.
• Incident Management: Manage incident lifecycle, conduct root cause analysis, and implement corrective actions.
• Performance Monitoring: Monitor and improve application performance and reliability.
• Change Management: Oversee application environment changes and ensure compliance with change management processes.
• Documentation: Maintain comprehensive support documentation and reports on incidents, changes, and performance.

Requirements:

• Technical Skills: Strong application support knowledge, ITIL proficiency, and experience with incident and change management.
• Leadership Skills: Proven experience managing and leading support teams, with strong organizational and communication skills.
• Vendor Management: Experience in managing vendor relationships and ensuring SLA compliance.
• Analytical Skills: Strong troubleshooting, root cause analysis, and data analysis abilities.
• Soft Skills: Excellent communication, customer service orientation, and adaptability.

Qualifications:

• Bachelor's degree in Computer Science or related field preferred.
• Over 6 years of application support experience, with at least 3 years in a leadership role.
• ITIL certification is highly desirable; PMP certification is a plus.

As part of PwC South East Asia Consulting's business, we help our clients in solving their most important and challenging business problems. Every day we challenge ourselves to do what matters most for our clients, our people and for the society. We offer the opportunity to be part of a firm that has the purpose of building trust in society and solving important problems, that gives you the opportunity to work with inspiring leaders and talented professionals to deliver outstanding value to our clients in a culture that is diverse, inclusive, collaborative and one that provides exceptional career experience.

About the Team

PwC SEAC’s Digital Transformation Practice’s vision is to create meaningful relationships with our clients by powering the next generation digital enterprise.

The Digital Transformation practice works with our clients to build a legacy of improvement and performance, working with leading enterprise applications including those in the cloud.

Our focus areas on Enterprise Applications are SAP, Workday, Oracle, Microsoft and Salesforce.

About the Role

• Effectively contribute in business process improvement and ERP (SAP S/4HANA) enablement initiatives
• Conduct business needs analysis and identify key business challenges with the client teams and key stakeholders.
• Identify improvement opportunities to achieve clients’ desired business outcomes.
• Define ‘To-Be’ stage of processes, solution application requirement and performance measurements.
• Assist and perform deployment activities and measure achievement of desired outcomes.
• Involve in change for large scale multi-site SAP FICO Implementation (SAP S/4HANA), and other related transformational change efforts, including but not limited to efficiency and effectiveness initiatives; organizational restructurings; organizational capabilities development.
• Support pursuit team with gaining access to tenders, build proposals, win work and deliver projects.

About You

• A recognised Bachelor’s Degree qualification
• Minimum 8-10 years and above of relevant experience in SAP FICO module.
• Minimum 5-7 end to end implementation projects experience
• Demonstrates ability as a workstream lead with extensive knowledge and understanding of SAP S/4HANA application-based solutions and proficiency in end-to-end integration with other functional modules e.g. FICO/SD/MM/EWM/PP/TRM/Ariba/SuccessFactors/Concur/SAP Analytics Cloud
• Demonstrates success with identifying and addressing client needs by building, maintaining, and utilising networks of client relationships and community involvement; communicating value propositions; and, preparing and/or coordinating complex written and verbal materials
• Experience in SAP FICO S4HANA Conversion, Implementation, Upgrade, Rollout
• Ability to develop, implement and support complex business processes in an SAP environment
• Strong in problem solving skills and able to understand how business processes work and integrate in multiple technology platforms environment
• Ability to demonstrate strong abilities and/or a proven record of success as a team leader: supervising teams to create an atmosphere of trust; and coaching staff including providing timely meaningful written and verbal feedback
• Foster team collaboration within the workstream and across functional/technical teams
• Flexibility to travel in the region when required